Owners have filed 156 complaints
about the 2007 Ford Escape Hybrid with NHTSA between 2009 and 2024.
The largest single group is the brakes.
Across this model's run it ranks 12 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 45
Against the median year of the Ford Escape Hybrid. 50 means typical for this
model; 100 means roughly double.
Severity — 10
1.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 9
6% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2007 compares with every other Ford Escape Hybrid
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
10.7%
1,000 – 9,999 miles
10.7%
25,000 – 49,999 miles
2114.5%
50,000 – 74,999 miles
2517.2%
75,000 – 99,999 miles
4229.0%
100,000 – 149,999 miles
4128.3%
150,000+ miles
149.7%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2007 Ford Escape Hybrid 4-DR
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2009peak 8Jul 2024
NHTSA investigations into the 2007 Ford Escape Hybrid
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
DP12006Opened 2 Oct 2012Closed 21 Feb 2013ENGINE
Electronic Throttle Body Malfunction
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 90,000 milesFPO, AECrash
SERVICE BRAKES
WENT TO PRESS ON THE BRAKES TO NOT HIT AN ANIMAL AND YELLOW ABS LIGHT ILLUMINATES,RED BRAKE LIGHT ILLUMINATES, AND "SERVICE BRAKE SYSTEM" MESSAGE APPEARED AND THE CAR JUST SLID. ONCE DRIVING YOUR ABS SYSTEM IS DEACTIVATED CAUSING THE CAR TO JUST SLIDE WHEN PRESSING ON THE BRAKES. AN OBDI CODE READER INDICATES C1478, C1479, AND C1480. FORD RECOMMENDS CHANGING HYDRAULIC CONTROL UNIT COSTING OVER 5 THOUSAND DOLLARS. WHEN UNLOCKING THE CAR OR TURNING THE KEY IGNITION TO THE ON POSITION YOU HEAR THE BRAKES TRYING TO BUILD UP PRESSURE AND THEN YOU HEAR A LOUD GRINDING NOISE AND THAT IS WHEN ALL THE MESSAGES APPEAR ON THE DASH. THIS SEEMS TO BE A REOCCURRING ISSUE WITH FORD ESCAPE HYBRIDS MADE FROM 2005 THROUGH 2008 ACCORDING TO MANY CUSTOMERS. NO RECALL YET.
NHTSA complaint #10981282 — an unverified report by a vehicle owner.
Midland, MIFire
ELECTRICAL SYSTEM
2007 FORD ESCAPE HYBRID. CONSUMER STATES VEHICLE CAUGHT FIRE WHILE DRIVING *TGW THE CONSUMER STATED SMOKE BEGAN TO ENTER THE VEHICLE FROM UNDER THE DASH ON THE PASSENGER SIDE. MINUTES THE LATER, THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. THE INSURANCE ADJUSTER COULD NOT DETERMINE THE CAUSE OF THE FIRE, DUE TO THE EXTENT OF THE DAMAGE.
NHTSA complaint #10455136 — an unverified report by a vehicle owner.
Midland, MIFire
ENGINE AND ENGINE COOLING
2007 FORD ESCAPE HYBRID. CONSUMER STATES VEHICLE CAUGHT FIRE WHILE DRIVING *TGW THE CONSUMER STATED SMOKE BEGAN TO ENTER THE VEHICLE FROM UNDER THE DASH ON THE PASSENGER SIDE. MINUTES THE LATER, THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. THE INSURANCE ADJUSTER COULD NOT DETERMINE THE CAUSE OF THE FIRE, DUE TO THE EXTENT OF THE DAMAGE.
NHTSA complaint #10455136 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Grand Junction, CO
HYBRID PROPULSION SYSTEM
The contact owns a 2007 Ford Escape Hybrid. The contact stated while driving from a complete stop and depressing the accelerator pedal, the vehicle failed to respond as needed, nearly causing a crash. There was no warning light illuminated. The contact continuously depressed the accelerator pedal until the vehicle responded. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in NHTSA Campaign Number: 14V526000 (Hybrid Propulsion System). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
NHTSA complaint #11603752 — an unverified report by a vehicle owner.
at 227,000 milesCopenhagen, NY
HYBRID PROPULSION SYSTEM
The contact owns a 2007 Ford Escape Hybrid. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power, after which the message "Service Engine Now” was displayed. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the hybrid propulsion system. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V526000 (Hybrid Propulsion System), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 227,000.
NHTSA complaint #11589638 — an unverified report by a vehicle owner.
at 43,000 milesDayton, OH
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2007 Ford Escape Hybrid. The contact stated that an abnormal grinding noise would emit from vehicle upon depression of the brake pedal. The contact had taken the vehicle to an independent mechanic for repair. The contact was informed that the ABS module needed to be replaced. The dealer was contacted, and parts were ordered for the repair. The dealer sent the parts to the independent mechanic who repaired the vehicle. Recently, the contact stated that while driving at various speeds, the ABS warning light illuminated as the grinding noise returned. The contact also stated that the brake pedal had begun to depress to the floorboard. The manufacturer had yet to be notified of the failure. The vehicle has been repaired. The failure mileage was approximately 43,000.
NHTSA complaint #11436606 — an unverified report by a vehicle owner.
at 43,000 milesDayton, OH
SERVICE BRAKES
The contact owns a 2007 Ford Escape Hybrid. The contact stated that an abnormal grinding noise would emit from vehicle upon depression of the brake pedal. The contact had taken the vehicle to an independent mechanic for repair. The contact was informed that the ABS module needed to be replaced. The dealer was contacted, and parts were ordered for the repair. The dealer sent the parts to the independent mechanic who repaired the vehicle. Recently, the contact stated that while driving at various speeds, the ABS warning light illuminated as the grinding noise returned. The contact also stated that the brake pedal had begun to depress to the floorboard. The manufacturer had yet to be notified of the failure. The vehicle has been repaired. The failure mileage was approximately 43,000.
NHTSA complaint #11436606 — an unverified report by a vehicle owner.
at 300,000 milesWarner Robins, GA
UNKNOWN OR OTHER
SAME AS EVERYONE ELSE, VERY DANGEROUS 'STOP SAFELY NOW' IN THE MIDDLE OF HIGHWAY TRAFFIC, MANAGED TO PULL THROUGH IT ALL AND NOT DIE. IT WAS COLD AND RAINY OUTSIDE WHILE WE WAITED FOR A TOW TRUCK ON A NARROW ROADSIDE. BROUGHT TO NEAR BY FORD DEALERSHIP AND THEY 'THOUGHT' IT MIGHT BE THE DC TO DC CONVERTER BUT WERE NOT SURE ABOUT IT, SO RATHER THAN DROPPING $3 GRAND ON A 'MAYBE' I GOT IT TOWED BACK TO MY HOUSE. WHERE IT NOW SITS AND WON'T START STILL HAS THE SAME ERROR MESSAGE. I FEEL LIKE IT MIGHT BE SOMETHING SMALL, OTHER PEOPLE HAVE SAID THEY CHANGED THE DC TO DC CONVERTER AND ITS USUALLY NOT THE PROBLEM.
NHTSA complaint #11209130 — an unverified report by a vehicle owner.
at 164,857 milesDraper, UT
STEERING
I WAS TURNING TO A PARKING LOT AND TURNED THE WHEEL ALL THE WAY TO THE PARKING SPOT AND THE LIGHT ON THE DASH ILLIMINATED READS SERVICE POWER STEERING WHEEL. POWER STEERING IS OUT ITS VERY HARD TO TURN ALMOST IMPOSSIBLE. RESTARED THE CAR AND PROBLEM STILL EXIST. FAILURED MILAGE IS ABOUT 160K MILE.
NHTSA complaint #11207656 — an unverified report by a vehicle owner.
at 125,000 milesVallejo, CA
POWER TRAIN
VEHICLE DISPLAYED "SERVICE EMISSIONS SYSTEM" WARNING IMMEDIATELY AFTER DRIVING OFF THE LOT. AFTER REPLACEMENT OF ALL EMISSIONS PARTS, VEHICLE STILL INTERMITTENTLY DISPLAYS THIS WARNING AND OCCASIONAL "STOP SAFELY NOW" MESSAGES CAUSING THE ENGINE TO SHUT DOWN. VEHICLE ALSO DISPLAYS "SERVICE BRAKE SYSTEM" WARNINGS DAILY DESPITE HAVING ENTIRE BREAKING SYSTEM REPLACED CAUSING FAILURE OF ABS BREAKING SYSTEM RESULTING IN BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR AND TAKING A MUCH LONGER DISTANCE TO STOP WHILE DRIVING. VEHICLE SURGES FORWARD WHILE STOPPED AT TRAFFIC LIGHTS INCREASING THE RISK OF A CRASH. VEHICLE DISPLAYS "PASSENGER DOOR AJAR" WARNINGS ALTHOUGH DOOR IS SHUT. THIS RESULTS IN ALARM AND LIGHTS FLASHING CONSTANTLY RESULTING IN SEVERAL DRAINED BATTERIES SO VEHICLE DOES NOT START. TRANSFER CASE OR "POWER TAKE OFF UNIT" FAILED AT 125K MILES RESULTING IN NON-DRIVABLE CONDITION.
NHTSA complaint #11164099 — an unverified report by a vehicle owner.
at 125,000 milesVallejo, CA
SERVICE BRAKES
VEHICLE DISPLAYED "SERVICE EMISSIONS SYSTEM" WARNING IMMEDIATELY AFTER DRIVING OFF THE LOT. AFTER REPLACEMENT OF ALL EMISSIONS PARTS, VEHICLE STILL INTERMITTENTLY DISPLAYS THIS WARNING AND OCCASIONAL "STOP SAFELY NOW" MESSAGES CAUSING THE ENGINE TO SHUT DOWN. VEHICLE ALSO DISPLAYS "SERVICE BRAKE SYSTEM" WARNINGS DAILY DESPITE HAVING ENTIRE BREAKING SYSTEM REPLACED CAUSING FAILURE OF ABS BREAKING SYSTEM RESULTING IN BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR AND TAKING A MUCH LONGER DISTANCE TO STOP WHILE DRIVING. VEHICLE SURGES FORWARD WHILE STOPPED AT TRAFFIC LIGHTS INCREASING THE RISK OF A CRASH. VEHICLE DISPLAYS "PASSENGER DOOR AJAR" WARNINGS ALTHOUGH DOOR IS SHUT. THIS RESULTS IN ALARM AND LIGHTS FLASHING CONSTANTLY RESULTING IN SEVERAL DRAINED BATTERIES SO VEHICLE DOES NOT START. TRANSFER CASE OR "POWER TAKE OFF UNIT" FAILED AT 125K MILES RESULTING IN NON-DRIVABLE CONDITION.
NHTSA complaint #11164099 — an unverified report by a vehicle owner.
at 125,000 milesVallejo, CA
FUEL/PROPULSION SYSTEM
VEHICLE DISPLAYED "SERVICE EMISSIONS SYSTEM" WARNING IMMEDIATELY AFTER DRIVING OFF THE LOT. AFTER REPLACEMENT OF ALL EMISSIONS PARTS, VEHICLE STILL INTERMITTENTLY DISPLAYS THIS WARNING AND OCCASIONAL "STOP SAFELY NOW" MESSAGES CAUSING THE ENGINE TO SHUT DOWN. VEHICLE ALSO DISPLAYS "SERVICE BRAKE SYSTEM" WARNINGS DAILY DESPITE HAVING ENTIRE BREAKING SYSTEM REPLACED CAUSING FAILURE OF ABS BREAKING SYSTEM RESULTING IN BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR AND TAKING A MUCH LONGER DISTANCE TO STOP WHILE DRIVING. VEHICLE SURGES FORWARD WHILE STOPPED AT TRAFFIC LIGHTS INCREASING THE RISK OF A CRASH. VEHICLE DISPLAYS "PASSENGER DOOR AJAR" WARNINGS ALTHOUGH DOOR IS SHUT. THIS RESULTS IN ALARM AND LIGHTS FLASHING CONSTANTLY RESULTING IN SEVERAL DRAINED BATTERIES SO VEHICLE DOES NOT START. TRANSFER CASE OR "POWER TAKE OFF UNIT" FAILED AT 125K MILES RESULTING IN NON-DRIVABLE CONDITION.
NHTSA complaint #11164099 — an unverified report by a vehicle owner.
at 92,340 milesSacramento, CA
STEERING
2014. BRAKE FAIL. FIX. FOR. $1500. MOVING. TO. CALIFORNIA. NOW 2018. 12-5-2018. POWER STEERING. NEEDS. SERVICES. AND. ALSO. EMISSIONS. HAVE PROBLEMS TOO. ?
NHTSA complaint #11157032 — an unverified report by a vehicle owner.
at 92,340 milesSacramento, CA
UNKNOWN OR OTHER
2014. BRAKE FAIL. FIX. FOR. $1500. MOVING. TO. CALIFORNIA. NOW 2018. 12-5-2018. POWER STEERING. NEEDS. SERVICES. AND. ALSO. EMISSIONS. HAVE PROBLEMS TOO. ?
NHTSA complaint #11157032 — an unverified report by a vehicle owner.
at 92,340 milesSacramento, CA
SERVICE BRAKES
2014. BRAKE FAIL. FIX. FOR. $1500. MOVING. TO. CALIFORNIA. NOW 2018. 12-5-2018. POWER STEERING. NEEDS. SERVICES. AND. ALSO. EMISSIONS. HAVE PROBLEMS TOO. ?
NHTSA complaint #11157032 — an unverified report by a vehicle owner.
at 227,000 milesPlainview, TX
STEERING
WAS MAKING A RIGHT HAND TURN AND POWER STEERING LOCKED UP IN MIDDLE OF THE STREET , WITH CARS COMING IN BOTH DIRECTIONS NEARLY GOT HIT .... HAD TO USE EXTREME FORCE TO STEER CAR TO SIDE OF STREET..... POWER STEERING MODULE WENT BAD
NHTSA complaint #11152995 — an unverified report by a vehicle owner.
at 160,000 milesWillits, CA
SERVICE BRAKES
BRAKE FAILURE. PULLING UP TO A STOP SIGN, APPLIED BRAKES, VEHICLE STARTED SLOWING. BRAKES RELEASED AND I HAD TO SLAM MY FOOT ALL THE WAY DOWN TO GET THE CAR TO STOP. BROUGHT TO THE DEALERSHIP AND AM TOLD THERE IS A TECHNICAL SERVICE BULLETIN REGARDING THIS ISSUE.
NHTSA complaint #11118755 — an unverified report by a vehicle owner.
at 104,000 milesAlexandria, VA
SERVICE BRAKES
FAILURE OF ANTI-LOCK BRAKING SYSTEM WHILE DRIVING ON CITY STREET. POOR BRAKING PERFORMANCE. PROPOSED REPAIR IS TO REPLACE HYDRAULIC ABS UNIT AT A COST OF $5400. VEHICLE HAS ONLY 104,000 MILES AND COULD BE DRIVEABLE IF REPAIRED. I SEE FROM THE NHTSA WEBSITE THAT OTHER OWNERS HAVE HAD THIS EXACT PROBLEM.
NHTSA complaint #11115704 — an unverified report by a vehicle owner.
at 177,000 milesOakland, CA
ELECTRICAL SYSTEM
ON 7/10/18, WHILE WAITING AT A STOP LIGHT TO ENTER A HIGHWAY, CAR STALLED/LOST POWER WITHOUT WARNING. TWO MONTHS EARLIER IN MAY 2018, THE CAR ISSUED A "STOP SAFELY NOW" WARNING WHILE MOVING AT 65MPH. DRIVER WAS ABLE TO GET TO THE SIDE OF THE ROAD IN TIME BEFORE LOSING POWER. BOTH INSTANCES RESULTED IN RESTARTING THE CAR WITH NO ISSUES AFTER A PERIOD OF REST. MECHANIC ON BOTH OCCASIONS COULD NOT FIND AN ISSUE WITH BATTERY OR ELECTRICAL CONNECTIONS. WATER PUMP (RECALL) WAS ALREADY REPAIRED SEVERAL YEARS AGO IN 2012 AND HAD NO ISSUES WITH STALLING UNTIL 2018.
NHTSA complaint #11110840 — an unverified report by a vehicle owner.
at 92,000 milesMansfield, OH
SERVICE BRAKES
I HAVE A 2007 FORD ESCAPE HYBRID WITH 92518 MILES ON IT. THE BREAK LIGHTS COME ON AND THEN IT HAS LITTLE BREAKS.IT DOES THIS INTERMITTENTLY. I TOOK IT TO THE DEALER AND THEY SAID THE HCU WAS BAD AND THAT IT WOULD NEED TO BE REPLACED AND THAT IT WAS GOING TO COST ME $6000 - $7000 TO HAVE IT FIXED.I PUT A USED HCU ON IT AND THEY SAID THAT ONE WAS ALSO BAD. I HAVE OWNED MANY CARS OVER THE YEARS AND I HAVE NEVER HAD TO PUT AN HCU ON BEFORE.I GOT ON LINE AND THIS SEEMS TO BE A VERY COMMON PROBLEM. SO HOW COME THERE IS NO RECALL SINCE THIS HAS TO DO WITH THE BREAKS..IF THIS WAS A TOYOTA THIS WOULD HAVE ALREADY BEEN ADDRESSED..I WILL NEVER BUY ANOTHER FORD VECHIAL AGAIN..I WORK AT A VERY BIG SHOP IN TOWN AND ANYONE WHO ASKES WHAT KIND OF CAR TO BUY I WILL TELL THEM TO BUY A TOYOTA AND NOT A FORD. CAUSE APPARENTLY FORD DOESN'T CARE ABOUT SAFETY. P.S. HOW COME I HAVE TO TAKE IT TO THE DEALER TO HAVE THE BREAKS BLEED.
NHTSA complaint #11079681 — an unverified report by a vehicle owner.
at 125,000 milesBolingbrook, IL
SERVICE BRAKES
THE ABS LIGHT GOES ON AND I HAVE MINIMUM BRAKES. WHEN ABS AND BRAKE LIGHT GOES ON I HAVE ALMOST NO BRAKES AND I END UP SKIDDING WHEN STOPPING. I HAVE HAVE MULTIPLE NEAR MISSES AND BURNED RUBBER TRYING TO STOP. THESE LIGHTS ARE SPORADIC BUT THEY COME ON AT LEAST 90% OF THE TIME. WHEN THE LIGHTS ARE OFF, THE BRAKES ARE FINE. I HAVE TAKEN IT TO MY MECHANIC AND HE SAID THERE IS NOTHING THAT THEY CAN DO BECAUSE MY BRAKES ARE FINE WHEN THEY CHECK IT. THEY ALSO SAID THAT IT LOOKS LIKE ITS THE ELECTRICAL UNIT THAT IS ON BACK ORDER AND NOT EVEN AVAILABLE. THEY HAVE TOLD ME THAT THIS IS A HUGE PROBLEM FROM MANY FORD OWNERS AND THAT I SHOULD FILE A COMPLAINT TO HAVE THIS RECALLED.
NHTSA complaint #11072489 — an unverified report by a vehicle owner.
at 107,000 milesSnoqualmie, WA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. ON ONE OCCASION, THERE WAS A SEVERE VIBRATION AFTER THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AIRPORT MARINA FORD (5880 W CENTINELA AVE, LOS ANGELES, CA) WHERE IT WAS DIAGNOSED THAT THE HCU ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
NHTSA complaint #11066690 — an unverified report by a vehicle owner.
at 170,000 milesClimax, MI
SERVICE BRAKES
ABS LIGHT WILL RANDOMLY APPEAR AND MY BRAKES WILL STOP WORKING! I TOOK IT INTO A MECHANIC AND HE SAID THAT I NEED A REPLACEMENT MASTER CYLINDER. THE BRAKE TRAVEL SENSOR IS THE PROBLEM AND FROM WHAT I'VE READ, MOST PEOPLE WITH THIS CAR HAVE THIS SAME PROBLEM. FORD REFUSES TO ACKNOWLEDGE THIS SAFETY HAZARD. IT IS OBVIOUSLY A MANUFACTURING PROBLEM. THE PROBLEM WILL OCCUR AGAIN AND AGAIN WHILE DRIVING. LIGHTS COME ON. BRAKES STOP WORKING. *TT
NHTSA complaint #11046301 — an unverified report by a vehicle owner.
at 75,000 milesCharlottesville, VA
UNKNOWN OR OTHER
OPEN DOOR WARNINGS ARE CONSTANT WHEN DOORS ARE NOT AJAR AND CAR IS IN MOTION. DEALER COULD NOT FIND THE CAUSE OF THIS CONSTANT ANNOYANCE. THIS HAPPENS WITHIN MINUTES OF THE CAR BEING STARTED.
NHTSA complaint #11035122 — an unverified report by a vehicle owner.
at 111,000 milesTHE Woodlands, TX
ELECTRICAL SYSTEM
VEHICLE STALLED WHILE MY WIFE AND TWO SMALL KIDS WERE DRIVING ON THE FREEWAY. THE "STOP SAFELY NOW" STATEMENT POPPED UP ON THE DISPLAY. SHE MANAGED TO PULL OVER TO THE SHOULDER AND WAS ABLE TO RESTART THE CAR AFTER 10MIN. SHE WAS ABLE TO BRING THE VEHICLE HOME. AT HOME VEHICLE COULD NOT BE STARTED AT ALL STILL WITH THE "STOP SAFELY NOW" WARNING ON. TOWED IT TO THE FORD DEALERSHIP AND GOT THE RECOMMENDATION OF A TECHNICIAN TO REPLACE THE DC DC CONVERTER. I APPROVED THE REPLACEMENT BUT VEHICLE STILL DOES NOT WANT TO START. A SUDDEN ENGINE STALL IN THE MIDDLE OF THE ROAD IS INACCEPTABLE WITH TWO SMALL KIDS AND A SERIOUS SAFETY ISSUE. I'D EXPECT FORD TO COVER ALL REPAIRS TO FIX THIS SERIOUS SAFETY ISSUE!
NHTSA complaint #11022582 — an unverified report by a vehicle owner.
at 93,000 milesMonteagle, TN
SERVICE BRAKES
SPORADIC FAILURE OF BRAKES MULTIPLE ATTEMPTS TO DETERMINE WHAT WAS WRONG FINALLY DISCOVERED THAT THE HYDRAULIC CONTROL UNIT NEEDED REPLACING, AT A FINAL COST OF OVER $6000!!!!!!! BRAKE ISSUES FELT LIKE HYDROPLANING, BRAKE LIGHTS WENT ON (RANDOMLY) AND BRAKES IMMEDIATELY FAILED- NO PRESSURE, PEDAL TO THE FLOOR AND CAR DID NOT STOP. BRAKE LIGHTS OFF AND AUTO SHOP CAN NOT FIND ANYTHING WRONG. SYSTEM IS LIFE THREATENING AND FORD SHOULD RECALL ALL CARS ESPECIALLY HYBRIDS TO REPLACE BRAKES. OBVIOUSLY THIS BRAKE PROBLEM ONLY OCCURS WHEN THE VEHICLE IS IN MOTION! A CAR WITHOUT BRAKES IS NOT ACCEPTABLE.
NHTSA complaint #11006493 — an unverified report by a vehicle owner.
at 900,000 milesVirginia Beach, VA
SERVICE BRAKES
UPON STARTING "SERVICE BRAKES SOON" WARNING ON DASH ALONG WITH "BRAKE ON " AND "ABS" WARNING LIGHT. SHUT ENGINE DOWN AND CONDUCTED SAFE RESTART. BRAKES WORKING AT LESS THAN 50%. WIFE CAN NO LONGER DRIVE VEHICLE. *TT THE CONSUMER NO LONGER OWNS THE VEHICLE.
NHTSA complaint #10990753 — an unverified report by a vehicle owner.
at 206,000 milesLuck, WI
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC DUE TO REAR WHEEL NOISES. THE TECHNICIAN DIAGNOSED THAT THE FRAME WAS TOTALLY RUSTED AND COULD ONLY BE REPAIRED BY REBUILDING THE ENTIRE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL; THEREFORE, NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 206,000. THE VIN WAS NOT PROVIDED.
NHTSA complaint #10990585 — an unverified report by a vehicle owner.