FaultScore

2009 Ford Escape Hybrid steering problems

70 of the 194 complaints about the 2009 Ford Escape Hybrid are about the steering — 36% of everything reported for this model year. Half of the failures with a mileage on record happened before 105,000 miles.

D

70

Complaints

1

Crashes

0

Fires

0

Injuries

Exactly what failed

Steering 69 98.6%
Power Steering Fluid 1 1.4%

Steering across every Ford Escape Hybrid year

2005 22 8.1%
2006 24 8.9%
2007 12 4.4%
2008 111 41.0%
2009 70 25.8%
2010 18 6.6%
2011 14 5.2%

What owners said

Filed with NHTSA, in their own words.

Indianapolis, IN

STEERING

Car steering torque sensor not working properly causing power steering assist to be lost compromising electric power steering (eps) assist and increasing the risk of an accident. Ford has a recall 14S05/2014-193, but they are saying my car is not included on this recall at this time although it is exactly the same issue I am having now.

NHTSA complaint #11753983 — an unverified report by a vehicle owner.

at 260,000 miles Rock Island, WA

STEERING

The contact owns a 2009 Ford Escape Hybrid. The contact stated while driving 8 MPH, the steering wheel failed to respond. There were no warning lights illuminated. The steering wheel ceased to function; however, the contact was able to make a full turn of the steering wheel, and the vehicle was turned off. The vehicle was restarted, and the contact was able to regain power steering functionality. The vehicle was taken to two separate independent mechanics and the contact was informed that the steering wheel module needed to be reprogrammed. The vehicle was repaired; however, the failure persisted. The contact had the same failure three times within a month. The vehicle was then taken to a dealer, where the steering module was reprogrammed; however, the dealer was unable to provide a cause for the failure. The vehicle was not repaired after the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 260,000.

NHTSA complaint #11647669 — an unverified report by a vehicle owner.

at 120,000 miles Albuquerque, NM

STEERING

The contact owns a 2009 Ford Escape Hybrid. The contact stated that while driving in a parking lot at 15 MPH, the steering wheel became inoperable. The steering wheel was difficult to turn. The power steering assist failure warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering). The local dealer and an independent mechanic were contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 120,000.

NHTSA complaint #11638819 — an unverified report by a vehicle owner.

Brentwood, CA

STEERING

The contact owns a 2009 Ford Escape Hybrid. The contact received notification of NHTSA Campaign Number: 14V284000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to turn. There were no warning lights illuminated. The vehicle was able to restart but the failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed as a failure with the electric power steering assist. The contact was informed that the power steering control module (PSCM) and the instrument cluster module, needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available. Parts distribution disconnect.

NHTSA complaint #11602797 — an unverified report by a vehicle owner.

at 190,000 miles Duquesne, PA

STEERING

The contact owns a 2009 Ford Escape Hybrid. The contact stated that while driving approximately 25 MPH and making a left turn, the steering wheel suddenly became difficult to turn. The vehicle was later taken to the local mechanic who diagnosed that the Power Steering Control Module (PSCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 190,000.

NHTSA complaint #11597952 — an unverified report by a vehicle owner.

at 270,000 miles Henderson, NV

STEERING

The contact owns a 2009 Ford Escape Hybrid. The contact stated while stopped, the steering wheel started shaking abnormally. The vehicle then lost power steering functionality. The vehicle was taken to an independent mechanic and the power steering control module was reset; however, the failure recurred. The vehicle was taken to the independent mechanic and the mechanic stated that the vehicle was experiencing similar failure as in NHTSA Campaign Number: 14V284000 (Steering) and advised the contact to reach out to the dealer. The dealer was contacted, and the dealer stated that the vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was contacted, and the manufacturer also stated that the vehicle was not included in the recall. The failure mileage was 270,000.

NHTSA complaint #11509400 — an unverified report by a vehicle owner.

at 140,000 miles Harrisburg, PA

STEERING

The contact owns a 2009 Ford Escape Hybrid. The contact stated that while driving at an undisclosed speed, the power steering assist failed, causing the steering wheel to be difficult to maneuver. The power steering sensor failed warning message was displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 140,000.

NHTSA complaint #11459667 — an unverified report by a vehicle owner.

at 158,000 miles LOS Angeles, CA

STEERING

The contact owns a 2009 Ford Escape Hybrid. The contact stated that while operating the vehicle the steering wheel would shake and vibrate before eventually the message "torque sensor failure" had displayed and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering torque sensor and possibly the steering rack were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the issue and informed the contact that the vehicle was not included in NHTSA Campaign Number 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 158,000.

NHTSA complaint #11451904 — an unverified report by a vehicle owner.

at 59,746 miles EL Paso, TX

STEERING

The contact owns a 2009 Ford Escape Hybrid. The contact stated that after his wife started the vehicle, it was discovered that the power steering assist had malfunctioned, and the steering wheel was very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 59,746.

NHTSA complaint #11446343 — an unverified report by a vehicle owner.

at 130,000 miles Battle Creek, MI

STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

The contact owns a 2009 Ford Escape Hybrid. The contact stated that the steering wheel was locked after starting the vehicle. Several unknown warning lights were illuminated. The dealer was made aware of the failure and advised the contact to take the vehicle in for a diagnostic test. The dealer also informed the contact that there was no open recall on the vehicle. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 130,000. The VIN was not available.

NHTSA complaint #11433675 — an unverified report by a vehicle owner.

Zionsville, IN

STEERING

The contact owns a 2009 Ford Escape. The contact stated that start-up of the vehicle, excessive force was needed to steer the vehicle. There was no warning light illuminated. Upon investigation, he discovered NHTSA Campaign Number: 14V284000 (Steering) which he linked to the failure. The contact drove the vehicle to a dealer where they diagnosed the vehicle with a defective steering column assembly; however, his vehicle was not included in the recall. The contact then took the vehicle an independent mechanic where they diagnosed the vehicle with the same failure and informed him that his vehicle should be covered under the recall. The manufacturer was also notified of the failure and referred him NHTSA for assistance. The vehicle had yet to be repaired and remained in the possession of the independent mechanic. The failure mileage was unknown.

NHTSA complaint #11428507 — an unverified report by a vehicle owner.

at 85,000 miles Dacula, GA

STEERING

The contact owns a 2009 Ford Escape. The contact stated that while driving at various speeds, the power steering failed intermittently without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which she linked to the failure. The contact had taken the vehicle to the dealer where they informed her that an unknown sensor had caused the power steering failure. Additionally, the contact was informed that the driveshaft needed to be replaced. The contact was informed that the Vin was not under recall. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 85,000.

NHTSA complaint #11421298 — an unverified report by a vehicle owner.

at 181,011 miles Buffalo, NY

STEERING

TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED CAUSING THE VEHICLE TO BECOME DIFFICULT TO STEER. THE POWER STEERING FAILURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT MENTION NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 181,011.

NHTSA complaint #11395274 — an unverified report by a vehicle owner.

Brooklyn, NY

STEERING

TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL WAS EXTREMELY HARD TO TURN, WITHOUT WARNING. THE CONTACT CALLED HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THERE WAS FAULTY TORQUE SENSOR IN THE TRANSMISSION. THE MANUFACTURER WAS CONTACTED BUT, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #11383010 — an unverified report by a vehicle owner.

at 148,000 miles Hendersonville, TN

STEERING

TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE AND STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE THREE TIMES AND THE VEHICLE STARTED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO CARCARE IMPORT AND DOMESTIC (350 ROCKLAND RD, HENDERSONVILLE, TN 37075 (615) 822-5002) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL. THE FAILURE MILEAGE APPROXIMATELY 129,088. *BF THE CONSUMER STATED THE VEHICLE HAD BEEN TAKEN IN TO BE REPAIRED ON MULTIPLE OCCASIONS BUT, THE FAILURE PERSISTED.

NHTSA complaint #11377521 — an unverified report by a vehicle owner.

at 100,000 miles Lowell, MA

STEERING

TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST WITH THE POWER STEERING FAULT MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE FAILED TO RESTART ONCE THE FAILURE HAD OCCURRED. DUE TO THE FAILURE, THE CONTACT WAS CONCERNED THAT THE IGNITION WAS DEFECTIVE DUE TO THE VEHICLE FAILING TO RESTART. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE RECALL REPAIR WAS PERFORMED PRIOR TO HER OWNING THE VEHICLE AND THEREFORE NOT SUBJECTED TO THE FREE REPAIR. ADDITIONALLY, THE CONTACT EXPERIENCED ISSUES RELATED TO THE SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE MECHANIC DISCOVERED CORROSION IN THE WHEEL WELL WHICH AFFECTED THE CONNECTION BETWEEN THE SUSPENSION AND THE UNIBODY CONSTRUCTION. THE CONTACT WAS INFORMED THAT THE MECHANIC NEEDED TO REMOVE THE HYBRID BATTERY, THE FUEL TANK, AND THE FUEL LINE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA complaint #11364375 — an unverified report by a vehicle owner.

at 78,000 miles Brooklyn, NY

STEERING

TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. WHEN THE VEHICLE WAS PARKED AFTER DRIVING FOR SOME TIME, THE CONTACT ATTEMPTED TO ACCELERATE AND DRIVE THE VEHICLE; HOWEVER, THE STEERING WHEEL WAS LOCKED. IN ADDITION, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE LOST TORQUE SIGNAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

NHTSA complaint #11279507 — an unverified report by a vehicle owner.

at 100,000 miles Manhattan Beach, CA

STEERING

TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED THREE TIMES, AND WAS INTERMITTENT THE FIRST TIME. THE CONTACT STATED THAT SOMETIMES WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED, IT DID NOT ALWAYS CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO SOUTH BAY FORD (LOCATED AT 5100 ROSECRANS AVE, HAWTHORNE, CA 90250, (301) 584-7641) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #11218250 — an unverified report by a vehicle owner.

at 149,015 miles LAS Vegas, NV

STEERING

VEHICLE HAS HAD INTERMITTENT LOSS OF POWER ASSISTED STEERING FUNCTION. SYSTEM PROVIDES NO WARNING OF STEERING FUNCTION LOSS. CURRENTLY THE STEERING IS SHOWING EVIDENCE OF THE STEERING TORQUE MOTOR FEEDBACK LOSS. PRODUCES SMALL OSCILLATIONS IN STEERING WHEEL WHILE SITTING IN PARK OR AT IDLE.

NHTSA complaint #11202836 — an unverified report by a vehicle owner.

at 160,000 miles LA Grande, OR

STEERING

THE POWER STEERING ASSIST HAS GONE OUT. FORD DID A RECALL ON THIS PART BUT IF YOU WEREN'T HAVING ANY PROBLEMS WITH IT AT THE TIME THEY DID THE RECALL THEY WOULD JUST FLASH YOUR ECU AND CALL IT GOOD. THIS DOESN'T ACTUALLY PREVENT THE FAILURE FROM HAPPENING. SO EVENTUALLY THE POWER STEERING FAILS LIKE IT DID TO ME WHILE I WAS DRIVING ON THE FREEWAY, WHICH IS A KNOWN PROBLEM. THEY THEN WANT TO CHARGE YOU TO HAVE THE STEERING ANGLE TORQUE SENSOR REPLACED. THIS IS A SAFETY ISSUE AND SHOULD BE REPLACED BY FORD AT THEIR EXPENSE.

NHTSA complaint #11190015 — an unverified report by a vehicle owner.

at 168,000 miles Twentynine Palms, CA

STEERING

WHILE DRIVING THE POWER STEERING JUST FAILED, THE STEERING COLUMN BECAME VERY HARD TO USE AND NEEDS REPLACED. I HAD FELT A SMALL CHIMY IN THE STEERING WHEEL AT A STOP A DAY OR 2 BEFOREHAND, THAT IS THE ONLY POSSIBLE WARNING,BUT DIDN'T REPEAT. IT JUST FAILED WHILE RUNNING ERRANDS IN TOWN, DASHBOARD PROBLEM LIT UP AND IS WORSE THAN A CAR WITHOUT ANY POWER STEERING. EVEN THOUGH I WAS TOLD IT IS SAFE TO DRIVE WITHOUT REPLACING THE POWER STEERING, THE DIFFICULTY OF IT MAKES ME WONDER HOW SAFE IT REALLY IS FOR MOST DRIVERS. DATE IS APPX, BUT VERY CLOSE TO END OF DEC 2018.

NHTSA complaint #11185917 — an unverified report by a vehicle owner.

Raleigh, NC

STEERING

MY 2009 FORD ESCAPE HYBRID HAS A PROBLEM WITH STARTING THE IGNITION. IT HAS BEEN GETTING WORSE AND WORSE FOR MANY MONTHS. I HAVE TO PUSH IT IN AND TRY OVER AND OVER BEFORE THE CAR STARTS. IT ALSO HAS SO MANY OF MY WARNING LIGHTS ON EVEN THO THE PROBLEMS FIXED OR REPLACED.

NHTSA complaint #11179927 — an unverified report by a vehicle owner.

at 154,000 miles Arvada, CO

STEERING

14S05 RECALL, CODE B2278 LOST POWER ASSIST SYSTEM LUCKILY I WAS NOT ON THE HIGHWAY. I WAS DRIVING IN A NEIGHBORHOOD AT LESS THEN 20MPH. I HAVE 154,000 MILES ON MY CAR. THIS FAILURE MADE IT NEARLY IMPOSSIBLE FOR ME TO STEER MY CAR. IF I HAD BEEN ON A MILDLY BUSY STREET AND NEEDED TO TURN AT AN INTERSECTION I WOULD NOT HAVE BEEN ABLE TO DO IT. I WAS MOMENTS FROM GETTING ON THE HIGHWAY AND CAN NOT IMAGINE HOW I COULD HAVE HAD ANY CONTROL OF THE VEHICLE. FORD SHOULD BE REPLACING ALL THE FAILED TORQUE SENSOR. SHOULD BE A CLASS ACTION LAWSUIT!

NHTSA complaint #11173733 — an unverified report by a vehicle owner.

at 211,000 miles Union City, NJ

STEERING

TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND A WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT AND A BYSTANDER PUSHED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 211,000.

NHTSA complaint #11153399 — an unverified report by a vehicle owner.

at 155,000 miles Hyde Park, NY

STEERING

TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT FORD ISSUED AN UNKNOWN RECALL REGARDING THE POWER STEERING MODULE. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (2250 SOUTH RD, POUGHKEEPSIE, NY 12601, (845) 462-1900) AND NO FAILURE CODE WAS FOUND. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY EXPERIENCING POWER STEERING FAILURES. THE DEALER DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED, BUT THEY WOULD NOT COVER THE REPAIRS BECAUSE THEY ALREADY ADDRESSED THE RECALL DURING THE EARLIER VISIT. THE CONTACT WAS ADVISED BY THE DEALER TO ESCALATE HIS COMPLAINT TO A TIER 2 LEVEL. THE MANUFACTURER STATED THAT THERE WAS NO RECALL. THE MANUFACTURER AND THE DEALER LATER STATED THAT A TIER 2 INQUIRY COULD NOT BE DONE BECAUSE THE CASE WAS CLOSED. THE FAILURE MILEAGE WAS 155,000.

NHTSA complaint #11142440 — an unverified report by a vehicle owner.

at 120,000 miles Charlottesville, VA

STEERING

I WAS PULLING OUT OF A PARKING SPOT WHEN I FOUND THAT STEERING WAS EXTREMELY DIFFICULT. IT FELT SIMILAR TO WHAT HAPPENED IN AN OLD CAR I HAD WHEN MY POWER STEERING FLUID RESERVOIR HAD A LEAK. I COULD STILL MOVE IT, BUT IT REQUIRED A LOT OF EFFORT AND WAS DANGEROUS TO DRIVE. I TOOK IT TO A REPAIR SHOP, AND THEY TOLD ME THEY COULD NOT HELP ME. THEY SAID THERE WAS A RECALL ON THE SYSTEM INVOLVED (THE ELECTRIC POWER ASSIST SYSTEM), BUT THAT IT WAS NOT ACTIVE FOR SOME REASON. THEY TOLD ME I HAD TO GO TO THE DEALER. I TOOK MY CAR TO THE DEALER AND IT WAS A $1900 FIX. THEY SAID I NEEDED A NEW MOTOR/STEERING COLUMN. THE FIRST PLACE TOLD ME IT WAS DUE TO PROGRAMMING, THOUGH. IT SHOULD BE COVERED UNDER THE RECALL, BUT MY VIN IS NOT INCLUDED. THIS SEEMS INCREDIBLY SUSPICIOUS THAT I AM SUDDENLY HAVING THE EXACT SAME PROBLEMS THAT THERE ARE RECALLS FOR AND THAT OTHER PEOPLE SAY THEY HAVE HAD PROBLEMS WITH THEMSELVES.

NHTSA complaint #11141446 — an unverified report by a vehicle owner.

at 165,000 miles Bellerose, NY

STEERING

THIS CAR STEERING GETS LOCKED WHILE DRIVING AND GETS VERY HARD WHILE TURNING.

NHTSA complaint #11131540 — an unverified report by a vehicle owner.

at 91,000 miles Salina, KS

STEERING

TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. WHILE DRIVING VARIOUS LOW SPEEDS, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT PERFORMED A VIN TOOL SEARCH AND DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE DEALER (LONG MCARTHUR FORD, 3450 SOUTH 9TH ST, SALINA, KS 67401, (785) 823-2237) SERVICED THE RECALL. THE DEALER LATER RECOMMENDED THAT THE STEERING WHEEL BE REPLACED. THE DEALER COULD NOT PERFORM THE REPAIR DUE TO AN ABSENCE OF THE NECESSARY DIAGNOSTIC TROUBLE CODE, WHICH WOULD AUTHORIZE A STEERING WHEEL REPLACEMENT OR A TORQUE ANGLE SENSOR REPLACEMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-15217422. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

NHTSA complaint #11110283 — an unverified report by a vehicle owner.

at 162,600 miles Lake Charles, LA

STEERING

MY STEERING WHEEL IS VERY VERY HARD TO STEER ON MY 2009 FORD ESCAPE 2 WD. I NEED THIS FIXED BY THE DEALER & WANT TO KNOW IF THIS IS PART OF THE RECALL#14S05 MY VIN IS: [XXX] . I HOPE THIS IS PART OF THE RECALL SO MY LOCAL DEALER CAN FIX IT FREE FOR ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11097117 — an unverified report by a vehicle owner.

at 144,000 miles Malden, MA

STEERING

COMPLETE POWER STEERING FAILURE UPON STARTING CAR AND LEAVING A PARKING SPACE.

NHTSA complaint #11093866 — an unverified report by a vehicle owner.

Other 2009 Ford Escape Hybrid problems

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