37 of the 1,389 complaints about the 2001 Ford Escape are about the glass, mirrors and wipers — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 67,000 miles.
37
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
VISIBILITY/WIPER
THE REAR WINDOW OF OUR ESCAPE EXPLODED FOR NO REASON. IT WAS JUST SITTING IN THE DRIVEWAY.
NHTSA complaint #10992996 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WE OPENED THE HATCH WINDOW AND THE GLASS POPPED OUT INTO MY HUSBANDS HANDS. THE DOOR AJAR KEPT RINGING BECAUSE THE GLASS WASN'T IN PLACE. SINCE THE SAME THING HAPPENED TO MY HUSBANDS 2001 ESCAPE IN MAY 2015 WE KNEW THAT PARTS WERE AVAILABLE, HOWEVER EXPENSIVE. THE BODY SHOP THAT WE TOOK THE VEHICLE TO ADVISED US TO CHECK IF THERE WERE ANY OUTSTANDING RECALLS FOR THIS SINCE IT SEEMS STRANGE FOR BOTH VEHICLES TO HAVE THE SAME PROBLEM. THE WINDOW HATCH ISN'T SOMETHING THAT WE GENERALLY USE SO IT ISN'T FROM OVER USE.
NHTSA complaint #10732979 — an unverified report by a vehicle owner.
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE SUNROOF GLASS AND FRAME SEPARATED FROM THE VEHICLE. IN ADDITION, THE SUN ROOF GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA complaint #10668037 — an unverified report by a vehicle owner.
VISIBILITY:GLASS, SIDE/REAR
SITTING AT TRAFFIC LIGHT AND REAR GLASS SHATTERED INTO CAR.
NHTSA complaint #10617838 — an unverified report by a vehicle owner.
VISIBILITY:GLASS, SIDE/REAR
I WAS DRIVING DOWN THE INTERSTATE IN WI, AND OUT OF NO WHERE MY REAR WINDSHIELD SHATTERED. THE REAR DEFROST WAS ON AND THE OUTSIDE AIR TEMP WAS APPROXIMATELY 16 DEGREES F. THERE WAS NO COLLISION AND NO EVIDENCE FLYING OBJECTS TO CAUSE THE SHATTER.
NHTSA complaint #10562488 — an unverified report by a vehicle owner.
VISIBILITY
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE IN RAINY CONDITIONS, SHE NOTICED THAT THE WINDSHIELD WIPERS WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT A PLASTIC PIECE WITHIN THE WINDSHIELD WIPER'S MOTOR ASSEMBLY FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 00V387002 (VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10430214 — an unverified report by a vehicle owner.
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE GLASS ON THE REAR DOOR SHATTERED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE MANUFACTURER WOULD REPLACE THE GLASS. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 2,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10413932 — an unverified report by a vehicle owner.
VISIBILITY
THE REAR WINDOW OF MY 2001 FORD ESCAPE THAT WAS PARKED IN MY ATTACHED GARAGE EXPLODED SOMETIME DURING THE NIGHT. THE WINDOW WAS NOT CRACKED AT ANY TIME. I DROVE IT AT AROUND 10:30PM LESS THAN 1/4 MILE THE PREVIOUS NIGHT AND PARKED IT IN THE GARAGE. THE NEXT DAY AROUND 1:30PM, UPON ENTERING MY GARAGE, I NOTICED SOMETHING BLACK BEHIND MY CAR - TURNED OUT TO BE PIECES OF MY REAR WINDOW ON THE FLOOR AND INSIDE THE VEHICLE. I NOTICED MANY CUSTOMER COMPLAINTS ON LINE REGARDING THIS PROBLEM. FORD HAS NOT ISSUED ANY TYPE OF RECALL OR OFFERED ANY LEGITIMATE EXPLANATION. CALLED AVIS FORD IN SOUTHFIELD, MI - NO SATISFACTORY RESULT - ONLY $402 COST OF REPAIR - CLAIMS NEVER HEARD OF THIS PROBLEM BEFORE. I AM CONCERNED ABOUT THE POSSIBLE DANGER OF INJURY TO PASSENGERS IN THE REAR SEAT IF SOMEONE HAD BEEN IN THE CAR.
NHTSA complaint #10298003 — an unverified report by a vehicle owner.
VISIBILITY:SUN/MOON ROOF ASSEMBLY
ON OR AROUND APRIL 15, 2005 MY 2001 FORD ESCAPE VIN [XXX]SUNROOF BEGAN TO MALFUNCTION. THAT IS, THE ROOF DID NOT MOVE FORWARD OR BACKWARD. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER TO DETERMINE THE PROBLEM. THE SERVICE ADVISOR NOTIFIED ME THAT THE RACK FORD PART NUMBER [XXX]WOULD HAVE TO BE REPLACED. I FEEL THAT WITH SUCH LITTLE USE (MAYBE A TOTAL OF 3 HOURS OVER 4 YEARS) THIS FORD PART SHOULD NOT HAVE GONE BELLY UP. IN MY OPINION, UNDER NORMAL USE, THIS PART SHOULD NOT NEED TO BE REPLACED IN SUCH A SHORT TIME WITH SUCH LITTLE USE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10124508 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
FORD ESCAPE 2001, WINDSHIELD WIPERS HAVEN'T KEPT WINDOWS CLEAR ENOUGH TO SEE DURING RAIN OR SNOW. *BF THE CONSUMER WAS ONLY GETTING 10-12 MILES PER GALLON ON THE HIGHWAY. THE VEHICLE WAS HARD TO DRIVE WHEN IT WAS WINDY OUTSIDE. WHEN THE CONSUMER ATTEMPTED TO STOP THE VEHICLE, THE BRAKE WENT DOWN TO THE FLOOR AND DID NOT COME BACK UP FOR SEVERAL SECONDS. THE ANTI-LOCK BRAKES DID NOT ENGAGE. THE CONSUMER SPOKE TO THE DEALER AND HE SAID THE BRAKES MUST HAVE FROZEN UP. THE BATTERY LOW LIGHT WAS ON.
NHTSA complaint #10115223 — an unverified report by a vehicle owner.
VISIBILITY:GLASS, SIDE/REAR
WHILE PARKED, THE BACK GLASS SHATTERED OUT OF THE FRAME. THE CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY COULD DO. PROVIDE FURTHER DETAILS.
NHTSA complaint #10112976 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
CONTROL KNOB FOR HEATING/AIR CONDITIONG SWITCH BROKE OFF.
NHTSA complaint #10110335 — an unverified report by a vehicle owner.
VISIBILITY
THERE WERE NUMEROUS PROBLEMS. THE EGR SENSOR (DPFE) WAS REPLACED ALONG WITH THE SOP DRIVER SIDE OUTER BELT MOLDING, FUEL PUMP, SWAY BAR LINKS AND IAC. *BF THERE WAS A LOUD NOISE COMING FROM THE DRIVER'S SIDE WINDOW, WATER LEAKED AROUND THE TAILGATE WINDOW, THE VEHICLE WAS HARD TO START, THE IAC WAS STICKING, THE DRIVER'S SIDE WINDOW SQUEAKED AND RATTLED, THE VEHICLE HESITATED UPON STARTING, THERE WAS PLAY IN THE FRONT SWAY BAR LINKS, THE COOLANT LIGHT STAYED ON, THERE WAS A CRACK AROUND THE OIL PAN AND THE OIL DRAIN PLUG WAS PROBLEMATIC, AND THE ACCELERATOR PEDAL WAS STICKING. *SC
NHTSA complaint #10106619 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
NAR 02/13/2003. THE AUTOMATIC TRANSMISSION WOULD SHIFT TO DRIVE FROM OVER DRIVE, THE VENTS AUTOMATICALLY SWITCHED TO FROST. THE VEHICLE COMPLETELY STALLED ON A SEPARATE OCCASION, THE RELAY ASSEMBLY WAS REPLACED. THE CRUISE CONTROL WAS INOPERATIVE FROM THE TIME OF PURCHASE. THE WINDSHIELD WIPERS STOPPED WORKING, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS WITH THE TRANSMISSION AND THE GAS MILEAGE WAS POOR.
NHTSA complaint #10007283 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
WINDSHIELD WIPER QUITS. FORD WILL NOT HONOR THEIR RECALL (NHTSA RECALL NO. 00V387002/FORD RECALL NO. 00S49).
NHTSA complaint #10100777 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING IN A RAIN STORM WINDSHIELD WIPERS FAILED. A RECALL WAS ISSUED. HOWEVER, THE RECALL HAD BEEN CLOSED.
NHTSA complaint #10101865 — an unverified report by a vehicle owner.
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE TRANSMISSION ON MY 2001 FORD ESCAPE, WENT OUT I HAD 58,000 MILES ON THE TRUCK. HAD TO PUT IN A NEW TRANSMISSION. NOW 4 MONTHS LATER, THE ENGINE LIGHT COMES ON. THE ENGINE COOLANT WARNING LIGHT KEEPS COMING ON EVEN THOUGH IT IS FULL. ALL OF THE LIGHTERS/SUN ROOF HAVE NO POWER TO THEM THEY ALL QUIT. I HAVE REPLACED ALL FUSES, WITH NO LUCK. NOW THE ALL LIGHTS ON THE RADIO ARE GONE, BUT THE RADIO STILL WORKS.
NHTSA complaint #10090614 — an unverified report by a vehicle owner.
VISIBILITY:GLASS, SIDE/REAR
MAINTENANCE.
NHTSA complaint #10056245 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
I PURCHASED 2001 USED VEHICLE FROM HERTZ CAR SALES WITH 27,000+ MILES. TRANSMISSION HAD TO BE REPLACED SECOND WEEK WE HAD VEHICLE. ALSO REALIZED THAT AC/HEATING SYSTEM HAD "WHISTLE" WHICH COULD NOT BE TURNED OFF. MAJOR PROBLEM HAS VEHICLE STALLING WHILE DRIVING, LOSING ALL POWER, BRAKES, ETC. FORTUNATE NOT TO HAVE BEEN REAR-ENDED. FORD DEALER HAS WORKED ON PROBLEM, REPLACING TRANSMISSION, FIXING AC/HEAT SYSTEM AND ATTEMPTED TO REPAIR THE "STALLING" PROBLEM. THOUGHT IT HAD BEEN REPAIRED, HOWEVER, IT HAPPENED AGAIN YESTERDAY. CAR AT FORD DEALER ONCE AGAIN. IT IS STRANGE TO ME THAT THEY DO NOT COMMENT THAT THIS HAS HAPPENED NOT ONCE BUT MANY HUNDRED TIMES! I DEFINITELY FEEL THERE IS A MAJOR PROBLEM WITH THE ESCAPE STALLING AND BEING UNABLE TO CONTROL. AS WE DRIVE ON MOUNTAIN ROADS, THIS COULD CAUSE A MAJOR ACCIDENT. FORD HAS CERTAINLY LOST MY FUTURE BUSINESS BY NOT FACING THIS VERY SERIOUS PROBLEM. MUST THERE BE FATALITIES BEFORE THEY ACT?
NHTSA complaint #10011059 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE WINDSHIELD WIPER WILL WORK INTERMITTENTLY AND IT WILL HARD FOR THE CONSUMER TO SEE DURING RAINY WEATHER. DEALER NOTIFIED.TS
NHTSA complaint #8023085 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHILE DRIVING ONLY AT LOW SPEEDS, STEERING COLUMN WILL MAKE A LOUD NOISE AND IT COULD CAUSE FUTURE STEERING PROBLEMS. DEALER NOTIFIED.*AK THE COVER ON THE BOTTOM OF THE STEERING WHEEL WAS BROKEN. THE VEHICLE SHIMMYS WHEN APPLYING THE BRAKES. THE BRAKES WERE INSPECTED AND THE FRONT ROTOR WAS MACHINED AND THE FRONT PADS CLEANED. CONSUMER STATES THERE IS A PECKING NOISE IN THE ENGINE. CONSUMER STATES THE ACCELERATOR PEDAL IS HARD TO PUSH BECAUSE THE THROTTLE BODY NEEDED REPLACING. THE AIR CONDITIONER STOPS WHILE AT IDLE. ALSO, WHEN COMING TO A STOP, THE HEATER IS NOT WARM.
NHTSA complaint #8018094 — an unverified report by a vehicle owner.
VISIBILITY:SUN/MOON ROOF ASSEMBLY
ENGINE HAS STALLED TWICE WHILE DRIVING 40-50MPH. SUNROOF MOTOR HAD TO BE REPLACED. COOLANT RECORVERY JUG HAD TO BE REPLACED. SENSOR ASY-EGR WAS REPLACED AFTER 1ST TIME ENGINE STALLED. HAS SINCE STALLED AGAIN.
NHTSA complaint #765431 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
I HAVE SPOKEN WITH A FORD REP. FOR A NEW CAR, TOO MANY THINGS HAVE GONE WRONG. IT IS CURRENTLY IN THE SHOP HAVE THE WINDOW AND ABS BRAKES FIXED. EVERY TIME IT'S SOMEHTING NEW! NLM
NHTSA complaint #759940 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE SPOKEN WITH A FORD REP. FOR A NEW CAR, TOO MANY THINGS HAVE GONE WRONG. IT IS CURRENTLY IN THE SHOP HAVE THE WINDOW AND ABS BRAKES FIXED. EVERY TIME IT'S SOMEHTING NEW! NLM
NHTSA complaint #759940 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
SLUGGISH DRIVING AFTER A OIL CHANGE, COULD NOT FIND ANYTHING WRONG, NEXT WEEK, SHIFT WENT OUT. AFTER GETTING VEHICLE BACK BRAKE PEDAL SEEMS LOOSE AND THE STEERING WAS NOT RIGHT. WIPER TRANSMISSION WENT OUT, REPLACED.
NHTSA complaint #9003936 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE RIGHT PASSENGER WINDOW BECOMES SCRATCHED WHEN ROLLED UP, THERE IS ALSO A POP/SNAPPING NOISE WHEN THE WINDOW IS ROLLED INTO PLACE. NLM
NHTSA complaint #563126 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
WHILE TRAVELING WHEN AND DEPRESSING BRAKE PEDAL, PEDAL WENT TO FLOORBOARD AND VEHICLE LOST BRAKE POWER. *AK CONSUMER ALSO EXPERIENCING PROBLEMS WITH PASSENGER AND DRIVER WINDOW, AND ALSO A FUEL LINE CLIP FAILED CAUSING THE MOTOR TO LOOSE POWER AND FUEL WAS PUMPED OVER THE HOT ENGINE.
NHTSA complaint #887074 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
OWNER HAS BEEN WAITING OVER 6 WEEKS FOR CALL FROM DEALERSHIP TO HAVE VEHICLE SERVICED UNDER RECALL 00V-387. CJ
NHTSA complaint #559699 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
EXPERIENCING AN ODOR AND FUMES COMING IN THROUGH VENTS.
NHTSA complaint #882192 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
GAS FUMES SMELL WAS COMING THROUGH VENTS, CAUSING HEALTH HAZARD. CONSUMER HAS TAKEN VEHICLE TO DEALER 3 TIMES, BUT HAD NO SOLUTION.
NHTSA complaint #879013 — an unverified report by a vehicle owner.