Owners have filed 729 complaints
about the 1997 Ford Escort with NHTSA between 1996 and 2023.
The largest single group is the airbags.
Across this model's run it ranks 1 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Ford Escort. 50 means typical for this
model; 100 means roughly double.
Severity — 100
37.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 21
13% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Frontal
6325.5%
Wiring
3413.8%
Sensor/Control Module
3012.1%
Engine
2811.3%
Heater Core
249.7%
Horn
249.7%
Springs
239.3%
Gasoline
218.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
21.6%
10,000 – 24,999 miles
32.3%
25,000 – 49,999 miles
2418.8%
50,000 – 74,999 miles
2821.9%
75,000 – 99,999 miles
2922.7%
100,000 – 149,999 miles
3527.3%
150,000+ miles
75.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 1996peak 38Jul 2023
NHTSA investigations into the 1997 Ford Escort
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA02008Opened 10 Jun 2002Closed 11 Dec 2002AIR BAGS
WATER INTRUSION INTO AIRBAG MONITOR
BY LETTER OF DECEMBER 6, 2002, FORD NOTIFIED THE AGENCY THAT IT WOULD CONDUCT A SAFETY RECALL ON ALL 1997 FORD ESCORT AND MERCURY TRACER VEHICLES.FORD FOUND THAT ELECTRICAL SHORTING OF THE INTEGRATED AIR BAG MONITOR (IABM)DUE TO LIQUID INTRUSION OF WATER OR ENGINE COOLANT CAN OCCUR IN THE SUBJECT VEHICLES.FORD AND LINCOLN MERCURY DEALERS WILL INSTALL A PROTECTIVE SHIELD OVER THE IABM AND APPLY NYOGEL GREASE TO IT'S ELECTRICAL CONNECTOR.SEE FORD'S DECEMBER 6, 2002 DEFECT AND NONCOMPLIANCE INFORMATION REPORT FOR DETAILS.
PE02010Opened 30 Jan 2002Closed 10 Jun 2002AIR BAGS
INTEGRATED AIR BAG MONITOR WATER
Recalls on the 1997 Ford Escort
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
04E048000
SEAT BELTS:FRONT
CERTAIN TRW DRIVER'S SIDE SEAT BELTS MANUFACTURED ON DECEMBER 6 AND 9, 2002, FOR USE AS REPLACEMENT EQUIPMENT FOR 1997 FORD ESCORT 4-DOOR AND STATION WAGON PLATFORM VEHICLES, FORD'S P/N F7CZ54611B09AAC. THE SEAT BELT ASSEMBLIES EXHIBIT A NO-LOCK CONDITION WHICH DOES NOT COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, SEAT BELT ASSEMBLIES.
Risk: IN THE EVENT OF A CRASH, THE RESTRAINT SYSTEM MAY NOT PROVIDE ADEQUATE PROTECTION TO THE SEAT OCCUPANT, WHICH MAY INCREASE THE RISK OF PERSONAL INJURY.
02V323000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
ON CERTAIN PASSENGER VEHICLES, THE INTEGRATED AIR BAG MONITOR (IABM) CAN BE CONTAMINATED WITH WATER OR OTHER LIQUIDS AND COULD EXPERIENCE INTERNAL ELECTRICAL SHORTING.
Risk: THIS MAY, IN TURN, CAUSE THE AIR BAG READINESS LIGHT TO ILLUMINATE AND IN VERY RARE OCCURRENCES, AIR BAG DEPLOYMENT, MELTED WIRING, OR FIRE MAY OCCUR.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200223642,109 units in Canada
Airbag
On certain vehicles, the Integrated Air Bag Monitor (IABM) contaminated with water or other liquids may experience internal electrical shorting. This in turn may result in air bag readiness light illumination; however in very rare occurrences, airbag deployment, melted wiring or fire may occur. Correction: Dealer will install a shield over the IABM and nyogel grease to the connector.
Reports where the owner recorded a crash, a fire, an injury or a death.
Conneaut Lake, PACrash2 injured
AIR BAGS
MY MOTHER AND I WERE DRIVING TO MY GRANDPARENTS HOUSE WHEN SHE HIT A BABY DEER GOING ABOUT 35 MPH. I WAS 12 YEARS OLD AT THE TIME AND SITTING IN THE FRONT SEAT. THE AIRBAGS DEPLOYED HITTING ME IN RIGHT SIDE OF THE FACE. MY TEETH WENT INTO MY LIP, AND I HAD BURN MARKS FROM THE AIRBAG ON MY CHEEKBONES, AND CHIN, ALSO MY RIGHT EYE WAS SWOLLEN SHUT THE NEXT DAY. I WAS TAKEN TO THE EMERGENCY ROOM WHERE THE POLICE OFFICER INFORMED MY MOTHER THAT THE AIRBAGS SHOULD NOT HAVE DEPLOYED. HE SAID THE AIRBAGS WERE SO SENSITIVE THAT HE COULD HAVE KICKED THE BUMPER AND THEY WOULD HAVE WENT OFF. MY MOTHER ONLY RECEIVED A BROKEN FINGER FROM WHERE HER HANDS WERE RESTING ON THE STEERING WHEEL.
NHTSA complaint #10592090 — an unverified report by a vehicle owner.
at 90,500 milesOxford, NYCrash
VEHICLE SPEED CONTROL
I TURNED RIGHT INTO A PARKING LOT AND SLOWLY TURNED RIGHT AGAIN INTO A PARKING SPACE. WHILE I WAS BRAKING, THE CAR ACCELERATED AND HIT A BUILDING.
NHTSA complaint #10567436 — an unverified report by a vehicle owner.
at 90,500 milesOxford, NYCrash
ELECTRICAL SYSTEM
I TURNED RIGHT INTO A PARKING LOT AND SLOWLY TURNED RIGHT AGAIN INTO A PARKING SPACE. WHILE I WAS BRAKING, THE CAR ACCELERATED AND HIT A BUILDING.
NHTSA complaint #10567436 — an unverified report by a vehicle owner.
at 161,000 milesOcean Springs, MSFire
AIR BAGS
TL* THE CONTACT OWNS A 1997 FORD ESCORT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE AIR BAG LIGHT ILLUMINATED AND SMOKE EMITTED FROM UNDER THE DASHBOARD. THE CONTACT MANEUVERED TO THE SHOULDER AND THE VEHICLE STALLED. THE VEHICLE WAS THEN TOWED TO THE CONTACT'S HOME. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE DASHBOARD WAS MELTING. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO DISCONNECT THE BATTERY. THE CONTACT NOTICED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 02V323000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) AND PLANNED ON CONTACTING THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 161,000.
NHTSA complaint #10467606 — an unverified report by a vehicle owner.
at 81,152 milesGaithersburg, MDCrash2 injured
AIR BAGS:FRONTAL
TL-THE CONTACT OWNS A 1997 FORD ESCORT. AS A PASSENGER IN THE VEHICLE BEEN DRIVEN 5 MPH IN A DRIVEWAY BOTH FRONTAL AIR BAGS DEPLOYED. SHE STATED THE DRIVER WAS KNOCKED UNCONSCIONUS AND THE OTHER PASSENGER HAD A INJURY TO THE FACE. THE VEHICLE CRASHED INTO A TREE AND A BRANCH HIT THE WINDSHIELD. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER OR MECHANIC. THE FAILURE AND CURRENT MILEAGE WAS 81,152. VWB
NHTSA complaint #10350773 — an unverified report by a vehicle owner.
at 111,000 milesTucson, AZ1 injured
STRUCTURE
1997 FORD ESCORT LX WAGON COMPONENT: STRUCTURE:HATCHBACK HYDRAULIC CYLINDER:TRUNK CYLINDER MANUFACTURER: FORD MOTOR COMPANY THE CLIPS THAT HOLD THE HYDRAULIC CYLINDER TO THE FRAME HAVE COME OFF THE PASSENGER SIDE LIFTGATE ASSIST. HOW THIS WAS DETERMINED WAS I OPENED THE HATCHBACK AND LEANED IN AND THE HYDRAULIC ARM CAME OFF AND THE HATCHBACK FELL ON ME. BOTH SCARY AND PAINFUL I CONTACTED FORD ATTEMPTING TO OBTAIN REPLACEMENT CLIPS, BUT THEY ARE REQUIRING ME TO PURCHASE AN ENTIRE ASSEMBLY. I AM DISAPPOINTED WITH THEIR RESPONSE, BECAUSE 1) THIS MIGHT POTENTIALLY CAUSE INJURY TO OTHER OWNERS OF THE FORD ESCORT LX WAGON, 2) IT ONLY NEEDS THE CLIPS I DON'T WANT TO HAVE TO PURCHASE UNNECESSARY COMPONENTS FOR MONETARY AND ENVIRONMENTAL REASONS, 3) THIS IS PART OF THE FRAME AND SHOULD NEVER BECOME A HAZARD TO PEOPLE. GAS CYLINDER BRACKET ON THE RIGHT HAND BODYSIDE OUTER PANEL WAS INCORRECTLY WELDED. THE GAS CYLINDER BRACKET MAY NOT PROPERLY SUPPORT THE LIFTGATE INCREASING THE RISK OF PERSONAL INJURY.
NHTSA complaint #10306773 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Roseville, CA
FUEL/PROPULSION SYSTEM
The rubber fuel filler neck hose that connects the metal fuel filler neck to the gas tank failed for the first time in 2013. During fueling, a large pool of gasoline leaked onto the pavement under the vehicle, presenting an environmental and fire hazard. The filler neck hose was replaced with a Ford OEM hose purchased from a local Ford dealer in Sacramento, CA. The replacement hose failed in a similar manner the original hose in less than two years time - thus requiring replacement in 2015. A genuine Ford OEM replacement was obtained from a dealer in the Sacramento area and installed. This hose failed in less than 2 years time, in 2017. Again a replacement hose was obtained from a Sacramento area Ford dealer ind installed. This hose then failed in 2019 and was replaced with another Ford dealer-obtained part... which failed in 2021 and was replaced with another Ford dealer-obtained part. The hose has failed again in less than 2 years time. It is apparent that the replacement parts that Ford has been selling through their dealers are made of a material that is not suitable for the application. Since the original part lasted 16 years, it should be possible to make a replacement part last a similar period of time. The vehicle has been a 'one family' ownership since purchased new in 1997, so the service history is well known by the present owners. The (lack of quality) of this part presents a safety and environmental hazard. Similar quality issues have been reported by other owners of the same vehicle. It is likely that other vehicle models are experiencing similar issues if the supplier of this part is also supplying other similar parts. See Ford Escort Owners Association online forum (with search feature) to read about other's experiences with these parts - here's a few: https://www.feoa.net/threads/gas-filler-neck-hose-cracking.112610/post-1076796 https://www.feoa.net/threads/fuel-hose-tank-to-filler-neck-how-long-should-it-last.105585/post-995753
NHTSA complaint #11530867 — an unverified report by a vehicle owner.
at 94,000 milesShoreline, WA
ELECTRICAL SYSTEM
FLASHING AIR BAG READINESS LIGHT IN A "51" PATTERN.
NHTSA complaint #11171999 — an unverified report by a vehicle owner.
at 65,000 milesPalos Heights, IL
AIR BAGS
SAFETY HORN STICKS AND REMAINS IN ON POSITION CREATING A DRIVING SAFETY RISK. DEALER EXPLAINS THAT THE HORN SWITCH IS ASSOCIATED WITH THE AIR BAG. BASED ON ALL INTERNET COMPLAINTS AND AIR BAG PROBLEMS, MIGHT BE TIME TO FURTHER INVESTIGATE FORD'S COMMITMENT TO SAFETY AND AIRBAG PERFORMANCE. HTTP://WWW.CARCOMPLAINTS.COM/FORD/ESCORT/1997/ACCESSORIES-INTERIOR/COMMUNICATIONS-HORN_ASSEMBLY.SHTML
NHTSA complaint #10904225 — an unverified report by a vehicle owner.
Detroit, MI
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 FORD ESCORT. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE HAD TO BE TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRES AND FUSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
NHTSA complaint #10822374 — an unverified report by a vehicle owner.
Conneaut Lake, PACrash2 injured
AIR BAGS
MY MOTHER AND I WERE DRIVING TO MY GRANDPARENTS HOUSE WHEN SHE HIT A BABY DEER GOING ABOUT 35 MPH. I WAS 12 YEARS OLD AT THE TIME AND SITTING IN THE FRONT SEAT. THE AIRBAGS DEPLOYED HITTING ME IN RIGHT SIDE OF THE FACE. MY TEETH WENT INTO MY LIP, AND I HAD BURN MARKS FROM THE AIRBAG ON MY CHEEKBONES, AND CHIN, ALSO MY RIGHT EYE WAS SWOLLEN SHUT THE NEXT DAY. I WAS TAKEN TO THE EMERGENCY ROOM WHERE THE POLICE OFFICER INFORMED MY MOTHER THAT THE AIRBAGS SHOULD NOT HAVE DEPLOYED. HE SAID THE AIRBAGS WERE SO SENSITIVE THAT HE COULD HAVE KICKED THE BUMPER AND THEY WOULD HAVE WENT OFF. MY MOTHER ONLY RECEIVED A BROKEN FINGER FROM WHERE HER HANDS WERE RESTING ON THE STEERING WHEEL.
NHTSA complaint #10592090 — an unverified report by a vehicle owner.
at 90,500 milesOxford, NYCrash
VEHICLE SPEED CONTROL
I TURNED RIGHT INTO A PARKING LOT AND SLOWLY TURNED RIGHT AGAIN INTO A PARKING SPACE. WHILE I WAS BRAKING, THE CAR ACCELERATED AND HIT A BUILDING.
NHTSA complaint #10567436 — an unverified report by a vehicle owner.
at 90,500 milesOxford, NYCrash
ELECTRICAL SYSTEM
I TURNED RIGHT INTO A PARKING LOT AND SLOWLY TURNED RIGHT AGAIN INTO A PARKING SPACE. WHILE I WAS BRAKING, THE CAR ACCELERATED AND HIT A BUILDING.
NHTSA complaint #10567436 — an unverified report by a vehicle owner.
at 155,941 milesBangor, ME
ENGINE
VALVE SEAT NO. 4 FELL OUT OF HEAD AND WAS DESTROYED, DAMAGING NO. 4 AND NO. 3 PISTON, AND THE HEAD ITSELF. WE WERE FORTUNATE THAT THE TOTAL FAILURE OCCURRED WHILE PARKED RATHER THAN ON THE INTERSTATE, AT WHICH TIME POWER STEERING AND POWER BRAKES WOULD HAVE FAILED. THIS IS A WELL KNOWN MODE OF FAILURE FOR THIS ENGINE BUT, APPARENTLY, FORD AND NHTSA TOOK NO STEPS TO SOLVE THE PROBLEM. THE ENGINE WAS DISCONTINUED IN 2005.
NHTSA complaint #10554623 — an unverified report by a vehicle owner.
at 46,000 milesOreland, PA
SERVICE BRAKES
THE BRAKES FAILED WHILE MY WIFE WAS DRIVING THIS CAR. IT WAS NOT VERY DIFFICULT TO DIAGNOSE THE PROBLEM. THE BRAKE FLUID LEAKED OUT OF A BRAKE LINE IN THE REAR OF THE CAR. THE LOCATION OF THE BRAKE LINE FAILURE IS WHERE THE LINE IS FASTENED TO THE BODY WHEN THE CAR WAS MANUFACTURED. IT IS MY OPINION THAT THIS DEFECT MAY EXIST ON MANY OTHER VEHICLES OF THIS TYPE, THAT IS WHY I AM REPORTING IT TO YOU.
NHTSA complaint #10538195 — an unverified report by a vehicle owner.
at 161,000 milesOcean Springs, MSFire
AIR BAGS
TL* THE CONTACT OWNS A 1997 FORD ESCORT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE AIR BAG LIGHT ILLUMINATED AND SMOKE EMITTED FROM UNDER THE DASHBOARD. THE CONTACT MANEUVERED TO THE SHOULDER AND THE VEHICLE STALLED. THE VEHICLE WAS THEN TOWED TO THE CONTACT'S HOME. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE DASHBOARD WAS MELTING. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO DISCONNECT THE BATTERY. THE CONTACT NOTICED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 02V323000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) AND PLANNED ON CONTACTING THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 161,000.
NHTSA complaint #10467606 — an unverified report by a vehicle owner.
at 70,000 milesCleveland, OH
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1997 FORD ESCORT. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO SHAKE VIGOROUSLY AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC STATED THAT THE ENGINE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10456933 — an unverified report by a vehicle owner.
at 233,000 milesMT. Airy, NC
AIR BAGS
AIR BAG CONTROL DIAGNOSTIC MODULE SHORTED OUT DUE TO RUPTURED HEATER CORE. WHEN I SPOKE WITH THE LOCAL DEALERSHIP THEY TOLD ME TO CONTACT A LOCAL JUNK YARD. THERE IS A RECALL ON THIS ITEM. I NEVER RECEIVED A RECALL NOTICE.
NHTSA complaint #10372042 — an unverified report by a vehicle owner.
at 233,000 milesMT. Airy, NC
ELECTRICAL SYSTEM
AIR BAG CONTROL DIAGNOSTIC MODULE SHORTED OUT DUE TO RUPTURED HEATER CORE. WHEN I SPOKE WITH THE LOCAL DEALERSHIP THEY TOLD ME TO CONTACT A LOCAL JUNK YARD. THERE IS A RECALL ON THIS ITEM. I NEVER RECEIVED A RECALL NOTICE.
NHTSA complaint #10372042 — an unverified report by a vehicle owner.
at 81,152 milesGaithersburg, MDCrash2 injured
AIR BAGS:FRONTAL
TL-THE CONTACT OWNS A 1997 FORD ESCORT. AS A PASSENGER IN THE VEHICLE BEEN DRIVEN 5 MPH IN A DRIVEWAY BOTH FRONTAL AIR BAGS DEPLOYED. SHE STATED THE DRIVER WAS KNOCKED UNCONSCIONUS AND THE OTHER PASSENGER HAD A INJURY TO THE FACE. THE VEHICLE CRASHED INTO A TREE AND A BRANCH HIT THE WINDSHIELD. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER OR MECHANIC. THE FAILURE AND CURRENT MILEAGE WAS 81,152. VWB
NHTSA complaint #10350773 — an unverified report by a vehicle owner.
at 111,000 milesTucson, AZ1 injured
STRUCTURE
1997 FORD ESCORT LX WAGON COMPONENT: STRUCTURE:HATCHBACK HYDRAULIC CYLINDER:TRUNK CYLINDER MANUFACTURER: FORD MOTOR COMPANY THE CLIPS THAT HOLD THE HYDRAULIC CYLINDER TO THE FRAME HAVE COME OFF THE PASSENGER SIDE LIFTGATE ASSIST. HOW THIS WAS DETERMINED WAS I OPENED THE HATCHBACK AND LEANED IN AND THE HYDRAULIC ARM CAME OFF AND THE HATCHBACK FELL ON ME. BOTH SCARY AND PAINFUL I CONTACTED FORD ATTEMPTING TO OBTAIN REPLACEMENT CLIPS, BUT THEY ARE REQUIRING ME TO PURCHASE AN ENTIRE ASSEMBLY. I AM DISAPPOINTED WITH THEIR RESPONSE, BECAUSE 1) THIS MIGHT POTENTIALLY CAUSE INJURY TO OTHER OWNERS OF THE FORD ESCORT LX WAGON, 2) IT ONLY NEEDS THE CLIPS I DON'T WANT TO HAVE TO PURCHASE UNNECESSARY COMPONENTS FOR MONETARY AND ENVIRONMENTAL REASONS, 3) THIS IS PART OF THE FRAME AND SHOULD NEVER BECOME A HAZARD TO PEOPLE. GAS CYLINDER BRACKET ON THE RIGHT HAND BODYSIDE OUTER PANEL WAS INCORRECTLY WELDED. THE GAS CYLINDER BRACKET MAY NOT PROPERLY SUPPORT THE LIFTGATE INCREASING THE RISK OF PERSONAL INJURY.
NHTSA complaint #10306773 — an unverified report by a vehicle owner.
at 43,000 milesIndianapolis, IN
SUSPENSION
NOISE THAT COULD NOT BE LOCATED IN REAR. REAR SPRINGS WERE BROKE .
NHTSA complaint #10280907 — an unverified report by a vehicle owner.
at 43,000 milesIndianapolis, IN
SUSPENSION:REAR
NOISE THAT COULD NOT BE LOCATED IN REAR. REAR SPRINGS WERE BROKE .
NHTSA complaint #10280907 — an unverified report by a vehicle owner.
at 125,000 milesGarden Grove, CA
FUEL SYSTEM, GASOLINE
1997 FORD ESCORT RUBBER FILL PIPE DETERIORATES SPILLING GASOLINE ON GROUND WHEN REFILLING FUEL TANK.
NHTSA complaint #10259840 — an unverified report by a vehicle owner.
at 100,000 milesTonawanda, NY
SUSPENSION:REAR
I TOOK MY ESCORT IN FOR AN INSPECTION AND THE REAR COIL SPRINGS ARE BROKEN AGAIN THE FIRST TIME THEY BROKE THE DEALER REPLACED THEM AND SAID HE THOUGHT A RECALL WOULD BE ISSUED BECAUSE FORD NEW THERE WAS A PROBLEM WITH THEM NOW ONCE AGAIN THEY ARE BROKEN AND THERE IS STILL NO RECALL IF SOMEONE KNEW THERE WAS A PROBLEM WITH THEM WHY AREN'T THEY CORRECTING THE PROBLEM AND DO WE THE CONSUMERS HAVE TO KEEP SHELLING OUT OUR HARD EARNED MONEY FOR REPAIRS. THIS CAR IS A 1997 FORD ESCORT AND REAR SPRINGS WERE REPLACED TWICE JUST NOT FAIR.
NHTSA complaint #10241830 — an unverified report by a vehicle owner.
at 100,000 milesTonawanda, NY
EQUIPMENT
I TOOK MY ESCORT IN FOR AN INSPECTION AND THE REAR COIL SPRINGS ARE BROKEN AGAIN THE FIRST TIME THEY BROKE THE DEALER REPLACED THEM AND SAID HE THOUGHT A RECALL WOULD BE ISSUED BECAUSE FORD NEW THERE WAS A PROBLEM WITH THEM NOW ONCE AGAIN THEY ARE BROKEN AND THERE IS STILL NO RECALL IF SOMEONE KNEW THERE WAS A PROBLEM WITH THEM WHY AREN'T THEY CORRECTING THE PROBLEM AND DO WE THE CONSUMERS HAVE TO KEEP SHELLING OUT OUR HARD EARNED MONEY FOR REPAIRS. THIS CAR IS A 1997 FORD ESCORT AND REAR SPRINGS WERE REPLACED TWICE JUST NOT FAIR.
NHTSA complaint #10241830 — an unverified report by a vehicle owner.
Hopewell JCT, NY
SUSPENSION:REAR
1997FORD ESCORT WAGON. HAVING HAD THIS CAR FOR EIGHT YEARS, WHERE I NEEDED TO REPLACE THE REARS SPRING ONCE, I AM NOW IN THE PROCESS OF SCHEDULING TO REPLACE THE REAR SPRINGS A SECOND TIME TO THE AMOUNT OF $700.00. AFTER SOME RESEARCH I HAVE FOUND FROM MECHANICS AND FROM THE INTERNET THAT THIS IS A 'COMMON PROBLEM" WITH FORD. SINCE THIS HAS HAPPEN A SECOND TIME, FOR ME I FEEL I SHOULD GET SOME FINANCIAL SUPPORT FROM FORD FOR THIS OBVIOUS DEFECT IN THE SUSPENSION. THIS SUSPENSION PROBLEM SHOULD BE A RECALL FROM FORD.
NHTSA complaint #10233976 — an unverified report by a vehicle owner.
Fleetwood, PA
ENGINE AND ENGINE COOLING
ENGINE LIGHT CONTINUALLY COMES ON , EVEN AFTER NUMEROUS TIMES OF TAKING IT TO THE AUTO SHOP TO BE HOOKED TO THE COMPUTER TO SEE WHAT IS WRONG AND AFTER HAVING IT FIXED OVER AND OVER AGAIN.
NHTSA complaint #10232425 — an unverified report by a vehicle owner.
at 115,000 milesRice Lake, WI
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 1997 FORD ESCORT. WHEN MAKING A RIGHT TURN AT VARIOUS SPEEDS, THE CONTACT HEARD A CLUNKING SOUND COMING FROM THE FRONT END BALL JOINTS. THE DEALER STATED THAT THE BRAKE PADS, ROTORS, DRUMS, AND FRONT WHEEL BEARING ON THE PASSENGER SIDE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE ODOMETER AND SPEEDOMETER HAVE BOTH BEEN REPLACED THREE TIMES, BUT SHE DOES NOT TRUST THAT THE SPEEDOMETER IS CURRENTLY WORKING PROPERLY. THE FAILURE MILEAGE WAS 115,000. UPDATED 06-03/08. *LJ THE TIE ROD END, REAR SPRING, WINDSHIELD, UPPER BALL JOINT, ODOMETER KNOB, REAL PASSENGER SEAL WERE ALL REPLACED. UPDATED 05/30/08
NHTSA complaint #10226312 — an unverified report by a vehicle owner.
at 115,000 milesRice Lake, WI
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
TL*THE CONTACT OWNS A 1997 FORD ESCORT. WHEN MAKING A RIGHT TURN AT VARIOUS SPEEDS, THE CONTACT HEARD A CLUNKING SOUND COMING FROM THE FRONT END BALL JOINTS. THE DEALER STATED THAT THE BRAKE PADS, ROTORS, DRUMS, AND FRONT WHEEL BEARING ON THE PASSENGER SIDE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE ODOMETER AND SPEEDOMETER HAVE BOTH BEEN REPLACED THREE TIMES, BUT SHE DOES NOT TRUST THAT THE SPEEDOMETER IS CURRENTLY WORKING PROPERLY. THE FAILURE MILEAGE WAS 115,000. UPDATED 06-03/08. *LJ THE TIE ROD END, REAR SPRING, WINDSHIELD, UPPER BALL JOINT, ODOMETER KNOB, REAL PASSENGER SEAL WERE ALL REPLACED. UPDATED 05/30/08
NHTSA complaint #10226312 — an unverified report by a vehicle owner.
at 115,000 milesRice Lake, WI
SUSPENSION
TL*THE CONTACT OWNS A 1997 FORD ESCORT. WHEN MAKING A RIGHT TURN AT VARIOUS SPEEDS, THE CONTACT HEARD A CLUNKING SOUND COMING FROM THE FRONT END BALL JOINTS. THE DEALER STATED THAT THE BRAKE PADS, ROTORS, DRUMS, AND FRONT WHEEL BEARING ON THE PASSENGER SIDE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE ODOMETER AND SPEEDOMETER HAVE BOTH BEEN REPLACED THREE TIMES, BUT SHE DOES NOT TRUST THAT THE SPEEDOMETER IS CURRENTLY WORKING PROPERLY. THE FAILURE MILEAGE WAS 115,000. UPDATED 06-03/08. *LJ THE TIE ROD END, REAR SPRING, WINDSHIELD, UPPER BALL JOINT, ODOMETER KNOB, REAL PASSENGER SEAL WERE ALL REPLACED. UPDATED 05/30/08
NHTSA complaint #10226312 — an unverified report by a vehicle owner.