10 of the
139 complaints about the 2003 Ford Excursion are about the
braking system — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
33,950 miles.
PAVEMENT WAS WET...CIT WAS DARK ....A CAR SUDDENLY STOPPED IN THE ROADWAY..MY ANTI LOCK BRAKES LOCKED UP CAUSING ME TO SKID INTO THE CAR IN FRONT OF ME..CAUSING REAR DAMAGE TO IT...MY AIRBAG ALSO DID NOT DEPLOY..WAS GOING ABOUT 25MPH..BUT SEEMED TO INCREASE IN SPEED SKIDDING ON THE PAVEMENT IT CAUSED ME TO LOSE MY SAFE DRIVING DISCOUNT ON MY ISTATE FARM INSURANCE...HAD TO PAY A HIGHER PREMIUM FOR 3YRS BECAUSE OF IT..I HAVE RECENTLY GOTTEN MY SAFE DRIVER DISCOUNT BACK CAN GET STATEFARM DOCUMENTATION LATER IF NEEDED
NHTSA complaint #11298486 — an unverified report by a vehicle owner.
at 60,000 milesForsyth, MO
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE LOST ITS POWER STEERING AND THE BRAKES FAILED. THE FAILURES HAVE OCCURRED TWICE. WHILE DRIVING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE MASTER CYLINDER AND THE HYDRO BOOST FAILED WHILE THE BRAKES WERE BEING APPLIED. THIS FORCED THE MASTER CYLINDER INTO THE ENGINE COMPARTMENT. THE DEALER AND MANUFACTURER HAVE NOT YET BEEN NOTIFIED. THE CONTACT IS AN AFC CERTIFIED TECHNICIAN AND REPLACED THE COMPONENTS HIMSELF. THE CURRENT MILEAGE WAS 64,000 AND FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10197911 — an unverified report by a vehicle owner.
at 3,000 milesCoeur D' Alene, ID
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT BRAKE ROTORS GO OUT ABOUT EVERY 1500 MILES. I COST OVER 350 A SHOT TO HAVE THEM FIXED. THE ENTIRE VEHILE SHIMMERS AND PULLS.
NHTSA complaint #10173428 — an unverified report by a vehicle owner.
at 24,000 milesDixon, CA
SERVICE BRAKES, AIR
2003 EXCURSION LIMITED ONE ONE OCCASION BRAKE PEDAL WAS STUCK TO FLOOR WHILE DRIVING IN A PARKING LOT, BUT THE BRAKES WERE DISENGAGED SO THE VEHICLE WAS ROLLING. WE HAD TO PRESS THE PEDAL HEIGHT ADJUSTMENT SEVERAL TIMES BEFORE THE PEDAL RELEASED FROM THE FLOOR. VEHICLE HAS A THUMPING SOUND IN THE DRIVE TRAIN WHEN STOPPING THE VEHICLE AND DURING ACCELERATION. TOOK THE VEHICLE IN 3-4 TIMES FOR SECOND PROBLEM AND ONCE FOR THE FIRST LISTED PROBLEM AND DEALER COMPLAINS THAT THEY CAN'T FIND ANYTHING WRONG WITH EITHER PROBLEMS. CONTACTED FORD CUSTOMER CARE AND AFTER A HALF HOUR ON THE PHONE THEY SAID ALL THEY CAN OFFER IS FOR ME TO TAKE THE VEHICLE BACK IN TO THE DEALER. EACH TIME WE TAKE IT IN WE HAVE TO RENT A VEHICLE UNTIL THEY ARE DONE WORKING ON IT. I HAVE OWNED A FORD FOR 13 YEARS AND AM NOT IMPRESSED WITH THE WAY THEY'VE HANDLED THIS SITUATION. FOR THE SAFETY OF MY FAMILY WE ARE LOOKING FOR A NEW VEHICLE AND BECAUSE OF THE LACK OF HELP FROM FORD AND THE DEALERSHIP, WE HAVE DECIDED TO NOT PURCHASE ANOTHER FORD PRODUCT
NHTSA complaint #10129306 — an unverified report by a vehicle owner.
at 60,011 milesRoscoe, IL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE EXPERIENCED A PROBLEM WITH THE FRONT BALL JOINTS. THIS VEHICLE HAD 60,000 MILES ON IT. OWNER TOOK THE VEHICLE TO THE DEALER FOR A CHECK UP ON THE BRAKES WHEN IT WAS DISCOVERED THAT THE BALL JOINTS HAD WORN OUT, AND THERE WAS PLENTY OF MOVEMENT WITH IN THE WHEEL. *AK DEALER REPLACED LEFT FRONT LOWER BALL JOINT. AND MACHINED THE FRONT ROTORS.
NHTSA complaint #10111475 — an unverified report by a vehicle owner.
at 56,000 milesSanford, NCCrash1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING ON THE ROAD AT ABOUT 45 MPH CONSUMER HAD TO SLAM ON THE BRAKES, SEAT BELT DID NOT LOCK AND DRIVER HIT THE WINDSHIELD. *AK (SECOND CONSUMER FOR THIS LETTER: CHRISTOPHER EROSION WALTERS) THE TIRES BLEW OUT AND THE VEHICLE FLIPPED OVER. THE DRIVER'S SEAT BELT PROBLEM REMAINED THE SAME.
NHTSA complaint #10105588 — an unverified report by a vehicle owner.
at 28,000 milesMAY, TX
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER COMPLAINED OF A BRAKE PROBLEM. WHEN APPLYING THE BRAKES VEHICLE PULLED TO THE LEFT GRADUALLY, AND SOME TIMES IT WOULD PULL VIOLENTLY. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AND DEALER PERFORMED SEVERAL DIFFERENT SERVICES, INCLUDING CHANGING THE ABS MODULE, BUT PROBLEM RECURRED.
NHTSA complaint #10101823 — an unverified report by a vehicle owner.
at 33,950 milesMAY, TX
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AND UPON PRESSING ON THE BRAKES, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS AND THE PROBLEM BECAME WORSE. THE CONSUMER GOT RID OF THE VEHICLE. HOWEVER, HE GOT ANOTHER EXCURSION VEHICLE OF THE SAME YEAR, BUT THE NEW ONE WAS A FOUR WHEEL DRIVE. HOWEVER, THE PROBLEM WITH THE BRAKES CONTINUED. UPON PRESSING ON THE BRAKES, THE VEHICLE PULLED TO THE LEFT. THE CONSUMER WAS TRAVELING AND PRESSED THE BRAKES AND THEY LOCKED UP. *AK
NHTSA complaint #10099301 — an unverified report by a vehicle owner.
Knoxville, TN
SERVICE BRAKES, HYDRAULIC
BRAKES ARE MARGINAL FOR STOPPING THIS VEHICLE. WHEN STOPPING OR STOPPED ON AN INCLINE (+/- 10 %) THE BRAKE PEDAL TRAVELS TO A POINT EVEN WITH OR BELOW THE HEIGHT OF THE ACCELERATOR PEDAL. THIS CONDITION CAUSES THE ENGINE TO ACCELERATE AS THE BRAKE PEDAL IS DEPRESSED TO STOP OR HOLD THE VEHICLE. THE DEALER HAS CHECKED IT THOROUGHLY AND FINDS THAT ALL SYSTEMS AND COMPONENTS ARE OK. I DON'T AGREE - IT IS AN UNSAFE CONDITION AND EXISTS ON MY DAUGHTERS SAME TYPE OF VEHICLE.
NHTSA complaint #10047675 — an unverified report by a vehicle owner.
at 13,000 milesEnnis, TX
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2003 FORD EXCURSION 6.0 TRITON DIESEL ENGINE STALLS (BOTH HIGH AND LOW SPEEDS), BRAKES AND STEERING LOCK UP.
NHTSA complaint #10025689 — an unverified report by a vehicle owner.