44 of the
929 complaints filed about the Ford Explorer Sport Trac
are about the airbag system —
5% of everything owners reported.
The worst model year for it is 2004.
All four side curtain airbags deployed while I was driving my car in a parking lot. There was no collision and no reason whatsoever for the airbags to deploy. The airbags in the dash did not deploy. The airbag hit me in the side of the head and shrapnel from the airbag, hit me in the face and eyes and knocked me sideways toward the passenger seat. I was completely stunned and had piercing pain throughout my head and neck. I was able to pull into a parking spot and call police dispatch, and get the car towed. The car will be inspected tomorrow by the insurance company, but because there was no reason for the airbags to deploy, this could be a major problem! Imagine if I was driving on the freeway or in another situation and the airbags just deployed for no reason with no warning. Please take immediate action to get these unsafe airbags off the road. The car will be inspected by the insurance company in the morning and the service provider in the following days. If you would like those reports, I will be happy to send them to you.
NHTSA complaint #11592762 — an unverified report by a vehicle owner.
The driver was driving down the expressway and her back tire blew out causing her vehicle to spiral out of control and the vehicle then flipped and started rolling downhill, the vehicle airbags did not deploy in the vehicle at all. The driver and her mother are in critical condition. Yes, the safety of others safety was put at risk. I did contact Ford Manufacturer on her behind of the airbags and they said there is nothing they can do for her with the vehicle being totaled out. But my main problem is why these airbags did not deploy. The vehicle is going to be inspected by her insurance company here in the next few days. There were no prior lamps, messages, or anything that would have indicated that the airbags were defective.
NHTSA complaint #11421035 — an unverified report by a vehicle owner.
WHEN THE BRAKES ARE ENGAGED, THAT ACCELERATOR ALSO ENGAGES CAUSING THE VEHICLE TO NOT STOP. WHICH CAUSED A SERIOUS WRECK. THIS HAS BEEN CHECKED OUT BY THE FORD DEALER ON MULTIPLE OCCASIONS. SEVERAL OTHERS HAVE ALSO REPORTED THIS ISSUE. TRUCK IS TOTALED AND AIRBAGS DID NOT DEPLOY WITH DIRECT FRONT END IMPACT.*DT*JB*DT*JB*DT
NHTSA complaint #11396001 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2004 FORD EXPLORER SPORT TRAC. WHILE DRIVING 40 MPH IN INCLEMENT WEATHER AND ROAD CONDITIONS, THERE WAS A LOSS OF TRACTION AND STEERING ABILITY. THE VEHICLE SPUN OUT OF CONTROL, ROLLED OVER AT LEAST FIVE TIMES, AND CRASHED INTO A DITCH. THE SEAT BELT RESTRAINED THE DRIVER; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED EXTENSIVE BRUISING ON THE RIGHT SIDE OF THE BODY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. MILLER MOTOR SALES INC (1196 MILWAUKEE AVE, BURLINGTON, WI 53105, (888) 449-0974) WAS NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED TO A YARD BY THE INSURANCE COMPANY. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.
NHTSA complaint #11187003 — an unverified report by a vehicle owner.
TAKATA RECALL, THE AIR BAG LIGHT COME ON SOME TIMES AND OTHER TIMES IT DOSE NOT. WHAT CAN BE DONE ABOUT THIS PROBLEM? IT DOSE THIS WHEN I START IT AND THE LIGHT STAY ON AND SOME TIMES IT DOSE NOT COME ON. PLEASE ADVISE. THANKS -- AUTO BUYERS, INC. -- (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11151714 — an unverified report by a vehicle owner.
I HAD AN ACCIDENT I JANUARY 2016 AND MY AIRBAG DID NOT DEPLOY CAUSE ME DAMAGE TO MY NECK AND BOTH SHOULDER. DOCTORS SAY I NEED SURGERY ON ROTATOR CUFFS. IF AIRBAGS HAD DEPLOYED I WOULD NOT HAVE BEEN THRUST FORWARD. I GRABBED STEERING WHEEL TO BRACE MYSELF AND WAS THRUST FORWARD THERE FOR DAMAGE BOTH ROTATOR CUFFS IN MY SHOULDER AND HURTING MY NECK ALSO. I HAVE SEEN MANY OTHER TRUCKS OF MY MAKE THAT AIR BAGS HAVE NOT DEPLOYED AND PEOPLE GETTING HURT. I DO NOT UNDERSTAND WHY THEY DID NOT DEPLOY. . WHY ARE THERE NOT RECALLS ON THIS AIR BAGS. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #10984456 — an unverified report by a vehicle owner.
DRIVING ON FREEWAY FRONT DRIVER WHEEL FELL OFF CAUSING TRUCK TO ROLL OVER. NO AIR BAG WAS INFLATED. WAS TOLD THE PIN THAT HOLDS THE TIRE ON CAME OUT. TRUCK WAS TOTALLED AND HIT 2OTHER CARS WHILE ROLLING.
NHTSA complaint #10969825 — an unverified report by a vehicle owner.
PUT KIDS IN CAR SEATS. GOT IN DRIVER'S SEAT AND CLOSED DOOR AND SIDE AIRBAGS DEPLOYED. FORD IS ACTING LIKE THIS IS THE FIRST TIME IT'S EVER HAPPENED BUT I SEE LOTS OF COMPLAINTS ABOUT IT ONLINE. NOTHING DONE, SO FAR. WAITING TO SEE IF IT IS COVERED ON INSURANCE. LOCAL FORD DEALERSHIP BELIEVES VEHICLE IS TOTALED BECAUSE THEY CANNOT PUT AIR BAGS BACK IN AND GUARANTEE SAFETY AFTERWARDS.
NHTSA complaint #10892610 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORT EXPLORER SPORT TRAC. WHILE DRIVING 50 MPH DURING A STORM, THE VEHICLE BEGAN TO HYDROPLANE AND COLLIDED WITH A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT EXPERIENCED MINOR PAIN IN VARIOUS AREAS OF HIS BODY, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A WRECKING YARD. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10715390 — an unverified report by a vehicle owner.
I WAS LEAVING THE STORE PARKING LOT. I STARTED THE CAR, PRESSED THE BREAK, PUT THE VEHICLE IN DRIVE AND THE PASSENGER SIDE AIRBAG DEPLOYED. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE THE FIRST INCIDENT IN SEPTEMBER 2014. THE VEHICLE WAS NOT HIT OR BUMPED IN ANY WAY. I WAS NOT BACKING OUT, I WAS IN DRIVE TO PULL OUT OF THE SPACE.
NHTSA complaint #10703696 — an unverified report by a vehicle owner.
I WAS PICKING MY DAUGHTER UP FROM SCHOOL. WE GOT INTO THE CAR PUT OUR SEATBELTS ON I STARTED THE VEHICLE AND PUT IT IN GEAR. I PICKED MY FOOT UP AND MOVED TO THE GAS WHEN I NOTICED A CAR COMING UP FROM BESIDE ME AND THEN I PRESSED THE BRAKE AND THE PASSENGER SIDE AIRBAG DEPLOYED CRACKING THE WINDSHIELD AND PULLING THE DASH COVER AWAY FROM THE RADIO AND AIR VENT. WE CALLED FORD MOTOR AND WE WERE TOLD TO TAKE IT TO A DEALERSHIP TO BE EXAMINED. FORD CUSTOMER CARE HAS LEFT MESSAGES AT OUR HOME NUMBER WHEN WE RETURN THE CALLS WE ASK THEM TO CALL OUR CELL NUMBERS AND THEY WILL NOT. I THINK THE DO NOT WANT TO TALK TO US. A WEEK LATER THE DEALERSHIP CALLED AND SAID THAT FORD MOTOR WOULD PAY FOR THE DIAGNOSTIC BUT WOULD NOT PAY FOR THE REPAIRS BECAUSE THE CAR IS OUT OF WARRANTY. THAT THE AIRBAG FAILING IS NO DIFFERENT THEN HAVING TO CHANGE OUT THE BRAKES FROM WEAR AND TEAR. WE WERE NOT AWARE THAT A SAFETY FEATURE HAD AN EXPIRATION DATE. I WAS TO THE UNDERSTANDING THAT A SAFETY FEATURE SHOULD LAST THE LIFT TIME OF THE VEHICLE. BECAUSE OF THIS I AM WORRIED ABOUT DRIVING ANY CARS WITH AIRBAGS. WE WERE NOT ASKING FORD MOTOR FOR ANYTHING ADDITIONAL BUT TO JUST REPAIR THE CAR AND WE CAN NEVER TALK TO ANYONE AT THE COMPANY.
NHTSA complaint #10638789 — an unverified report by a vehicle owner.
THE AIRBAG SENSOR LIGHT HAS BEEN ILLUMINATING INTERMITTENTLY FOR A FEW MONTHS. AT FIRST, ONLY WHEN THE TEMPS DROPPED BELOW FREEZING BUT RECENTLY WITHOUT ANY PRELUDE. MANY PEOPLE WOULD RATHER RISK DYING IN A FIERY CRASH THAN GO TO A DEALER, BUT I DECIDED TO TAKE THE VEHICLE IN TODAY. THE DEALER SAYS 2 AIRBAG SENSORS ON THE PASSENGER SEAT ARE BAD, WHICH REQUIRES A REPLACEMENT OF THE SEAT TRACK AT A COST OF $1,700. THE SERVICE TECH OPINED THAT THIS HAPPENED BECAUSE THE PASSENGER SEAT ISN'T SAT IN REGULARLY. THE DEALER SAYS THE VEHICLE IS NOT UNDER WARRANTY, SO ITS MY PROBLEM. I BELIEVE THIS FORD MOTOR COMPANY'S DESIGN FLAW AND THEY SHOULD FIX THIS PROBLEM AT ITS EXPENSE.
NHTSA complaint #10575189 — an unverified report by a vehicle owner.
THE AIRBAG LIGHT INDICATOR IS ON. SOME TIME IF YOU SHUTOFF THE ENGINE IT WILL RESET BUT SOMETIMES WONT RESET. I TOOK IT TO FORD DEALERSHIP THEN CALLED THE EXTENDED WARRANTY COMPANY AND THEY SAID ITS NOT COVERED. THIS IS A SAFETY ISSUE, ISN'T IT A RESPONSIBILITY FOR THE MANUFACTURER?
NHTSA complaint #10493798 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 FORD EXPLORER SPORT TRAC. THE CONTACT WAS DRIVING 30 MPH WHEN A VEHICLE UNEXPECTANTLY PULLED IN FRONT OF HIM. THE CONTACT CRASHED INTO THE RIGHT PASSENGER SIDE OF THE OTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS TOWED BY THE CONTACTS INSURANCE COMPANY WHO DEEMED THE VEHICLE AS DESTROYED. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,000. UPDATED 01/31/11 *BF UPDATED 04/21/11
NHTSA complaint #10355582 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD EXPLORER SPORT TRAC. THE CONTACT WAS DRIVING 35 MPH WHEN THE FRONT SIDE CURTAIN AIR BAGS INDEPENDENTLY DEPLOYED FOLLOWED BY A LOUD, UNUSUAL NOISE. THE FRONT DRIVER AND PASSENGER SEAT BELTS BECAME INOPERABLE AFTER THE AIR BAGS DEPLOYMENT. THE DEALER ADVISED THAT THE AIR BAGS DEPLOYED BECAUSE THE VEHICLE DETECTED A CRASH. THE CONTACT WAS NOT INVOLVED IN A CRASH AND THERE WAS NO EXTERNAL DAMAGE TO THE VEHICLE TO INDICATE THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE DEALER WAS UNABLE TO PROVIDE A REASON AS TO WHY THE AIR BAGS DEPLOYED. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. UPDATED 11/16/10*BF UPDATED 11/26/10
NHTSA complaint #10350719 — an unverified report by a vehicle owner.
01 FORD EXP SPORT TRAC 4X4 WITH REAR RADIO/AC CONTROLS AIR BAG WARNING LIGHT DOES NOT GO OUT AND KEEPS POPPING FUSE (LOCATION FOR FAN BLOWER) AND BLOWER INOP EVEN WITH HIGHER AMP FUSES. HAPPENS CHANGE WEATHER COLD/HOT AND ROUGH ROADS. JIGGLE WIRE HARNESS UNDER DASH/CENTER CONSOLE AREA CORRECTS (TEMP). CAN NOT TROUBLE SHOOT AIRBAG MOD WHEN FUSE BLOWN. AC INOP WHEN FUSE BLOWN.
NHTSA complaint #10276474 — an unverified report by a vehicle owner.
ON VACATION WE HAD A TIRE EXPLODE ON THE WAY HOME FROM VACATION TWO EXPLODED ON THE SAME SIDE WITHOUT WARNING WE ROLLED OUR FORD EXPLORER SPORT TRAC FOUR TIMES BEFORE STOPPING A DAY AFTER THE ACCIDENT WE INVESTIGATED THE TIRE AND FOUND THEY ALL WE BOUGHT NEW HAD 65,000 MILE WARRANTY WE ONLY USED HALF THAT AND FOUND THAT THEY WE ON RECALL FOR A YEAR PRIOR TO FIRESTONE SELLING THEM TO US.
NHTSA complaint #10276316 — an unverified report by a vehicle owner.