Owners have filed 127 complaints
about the 1999 Ford Explorer Sport with NHTSA between 2001 and 2018.
The largest single group is the seats.
Across this model's run it ranks 5 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 55
Against the median year of the Ford Explorer Sport. 50 means typical for this
model; 100 means roughly double.
Severity — 81
15.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 20
12% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1999 compares with every other Ford Explorer Sport
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Recliner
1133.3%
Cruise Control
515.2%
Automatic Transmission
412.1%
Column
39.1%
Latch
39.1%
Windshield Wiper/Washer
39.1%
Side/Window
26.1%
Motor
26.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
56.5%
25,000 – 49,999 miles
911.7%
50,000 – 74,999 miles
2735.1%
75,000 – 99,999 miles
1519.5%
100,000 – 149,999 miles
1418.2%
150,000+ miles
79.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2001peak 10Sep 2018
NHTSA investigations into the 1999 Ford Explorer Sport
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 125,000 milesRadcliff, KYCrash1 injured
SERVICE BRAKES
BRAKE LINE BROKE AND CAUSED ACCIDENT. NO WARNING AND I'VE NEVER HAD AN ISSUE WITH BRAKES BEFORE VERY FRUSTRATED AND A SCARY SITUATION SOMEONE COULD HAVE BEEN KILLED .
NHTSA complaint #10694204 — an unverified report by a vehicle owner.
at 138,316 milesCeres, CACrash
TIRES
TIRE BLOW OUT RESULTING IN CRASH.
NHTSA complaint #10289909 — an unverified report by a vehicle owner.
at 150,000 milesSpring, TXFire
VEHICLE SPEED CONTROL
FIRE IN ENGINE COMPARTMENT 4:00AM IN MORNING.
NHTSA complaint #10232745 — an unverified report by a vehicle owner.
Miramar, FLFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
ON ENGINE CAUGHT FIRE & CAR WAS DEEMED TOTALED. BY THE FIRE INVESTIGATORS IT WAS CONFIRMED TO BE AN ELECTRICAL FIRE, FAULTY DEACTIVATION SWITCH.
NHTSA complaint #10194850 — an unverified report by a vehicle owner.
at 76,655 milesSalisbury, MDFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
1999 FORD EXPLORER SPORT WITH 76,655 MILEAGE CAUGHT FIRE, WHICH WAS PUT OUT BEFORE MAJOR DAMAGE OCCURRUED, THE FIRE STARTED AT THE MASTER CYLINDER, AT THE CRUISE CONTROL SWITCH.
NHTSA complaint #10187248 — an unverified report by a vehicle owner.
at 109,685 milesSeymour, MOFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
I WAS DRIVING DOWN THE HIGHWAY WHEN I NOTICED A LOSS OF POWER AND THE CHECK ENGINE LIGHT STARTED FLASHING AND THE ENTIRE VEHICLE STARTED SHAKING. I PULLED OVER AND EXITED THE VEHICLE. I CALLED THE REPAIR SHOP AND THEY CAME AND TOWED IT BACK TO THEIR SHOP. THE REPAIR MAN TOLD ME THAT A FIRE STARTED UNDER THE HOOD. IT REQUIRED EXTENSIVE REPAIR. UPON FURTHER EXAMINATION HE TOLD ME THAT HE BELIEVED IT STARTED WITH THE SPEED CONTROL DEACTIVATION SWITCH. I WAS TALKING TO MY BOSS ABOUT A WEEK AFTER THAT AND HE INFORMED ME THAT THE 1998 EXPLORERS HAD A RECALL FOR THAT EXACT PROBLEM. I FEEL THAT YOU SHOULD INVESTIGATE THE 1999 EXPLORER SPORTS FOR THE SAME THING.
NHTSA complaint #10165927 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 187,043 milesFT Pierce, FL
SERVICE BRAKES
WENT TO APPLY BREAK PRESSURE DUE TO ANOTHER CAR RUNNING STOP SIGN IN PARKING LOT. WAS GOING APPROXIMATELY 10 MPH. LOST BREAK PRESSURE AND COULD BARELY STOP. CHECKED BREAK FLUID WHICH WAS COMPLETELY EMPTY. NO BREAK LIGHT NOTICE PRIOR TO INCIDENT INDICATING LOW BREAK FLUID. ASKED FORD DEALERSHIP IF MY CAR WAS SERVICED DUE TO A RECALL NOTICE FOR THIS DEFECT. WAS TOLD MY CAR WAS NOT INCLUDED IN RECALL POSSIBLE DUE TO BEING MANUFACTURE AT A DIFFERENT PLANT AND IT INVOLVED REAR BREAKS.
NHTSA complaint #11128847 — an unverified report by a vehicle owner.
at 125,000 milesRadcliff, KYCrash1 injured
SERVICE BRAKES
BRAKE LINE BROKE AND CAUSED ACCIDENT. NO WARNING AND I'VE NEVER HAD AN ISSUE WITH BRAKES BEFORE VERY FRUSTRATED AND A SCARY SITUATION SOMEONE COULD HAVE BEEN KILLED .
NHTSA complaint #10694204 — an unverified report by a vehicle owner.
Hughson, CA
STRUCTURE
DOORS WILL NOT OPEN HAVE TO CLIMB OUT OF CAR WINDOW ON GROWING PROBLEM FIRST PASSENGER SIDE KNOW DRIVER SIDE A LOT OF EMBARRASSING MOMENTS TRYING TO GET OUT OF CAR AT WORK.
NHTSA complaint #10644812 — an unverified report by a vehicle owner.
at 95,000 milesMcdonough, GA
SEATS
1999 FORD EXPLORER SPORT DRIVERS SEAT BACK UNLATCHED ITSELF WHILE DRIVING. LUCKILY ONLY 20 MPH! REAR PASSENGER DRIVERS SIDE SEAT IS FOLDED DOWN FORWARD TO HOLD DRIVERS SEAT IN PLACE, UNTIL I CAN FIND ANOTHER USED SEAT.
NHTSA complaint #10521854 — an unverified report by a vehicle owner.
at 200,000 milesBerkeley, CA
SEATS
WAS DRIVING AROUND THE CITY WHEN I REACH INTO MY POCKET TO GET MY PHONE AND HEAR A LOUD THUMP COMING FROM THE SEAT AND THE NEXT THING I NOTICE IS THE SEAT RECLINING ALL THE WAY BACK. I WAS ABLE TO BRING IT BACK UP BY FOLDING THE EXTERIOR PASSENGER SEAT TO PROVIDE SOME SORT OF SUPPORT. WHEN I ARRIVED HOME I TRIED INSPECTING WHAT THE ISSUE WAS AND SAW A LARGE FRACTURE RIGHT NEXT TO THE RECLINING MECHANISM. THIS IS POTENTIALLY A HAZARD THAT CAN ONE DAY CAUSE A SEVERE ACCIDENT. I WAS LUCKY ENOUGH TO HAVE BEEN DRIVING SLOW BUT IF I WERE TO BE IN THE FREEWAY THEN IT MIGHT HAVE BEEN SOMETHING MORE SERIOUS. THIS LARGE FRACTURE SEEMS TO DERIVE FROM A POORLY DESIGNED SEAT THAT WEAK METAL OF SOME SORT.
NHTSA complaint #10515714 — an unverified report by a vehicle owner.
Villa Rica, GA
ELECTRICAL SYSTEM
DRIVERS SIDE DOOR LOCK WONT UNLOCK WITH KEY OR WITH HANDLE, CANT UNLOCK DOOR WITH PULL KNOB EITHER,IT'S A DEATH TRAP IF U NEED TO ESCAPE IN THE EVENT OF FIRE OR ACCIDENT, THIS NEEDS TO BE ADDRESSED BY FORD ASAP!!!
NHTSA complaint #10450003 — an unverified report by a vehicle owner.
Villa Rica, GA
LATCHES/LOCKS/LINKAGES
DRIVERS SIDE DOOR LOCK WONT UNLOCK WITH KEY OR WITH HANDLE, CANT UNLOCK DOOR WITH PULL KNOB EITHER,IT'S A DEATH TRAP IF U NEED TO ESCAPE IN THE EVENT OF FIRE OR ACCIDENT, THIS NEEDS TO BE ADDRESSED BY FORD ASAP!!!
NHTSA complaint #10450003 — an unverified report by a vehicle owner.
at 75,000 milesJoliet, IL
ELECTRICAL SYSTEM
FRONT WINDSHIELD WIPER FAILURE:FRONT WINDSHIELD WIPERS FAIL TO WORK CONSISTENTLY. WIPERS COME ON EVEN THOUGH IT IS SET TO THE OFF POSITION. SOMETIMES WIPERS DO NOT COME ON WHEN THEY ARE TURNED TO THE ON POSITION. IN ORDER FOR WIPERS TO WORK CONSISTENTLY THEY WOULD HAVE TO BE MANUALLY ENGAGE WITH HAND AND HAND HAS TO BE KEPT ON THE WIPER CONTROL SWITCH SWITCHING IT ON AND OFF TO MOVE THE WIPER BLADES. WIPERS WOULD COME ON INTERMITTENTLY WHILE DRIVING. WIPERS WOULD ACT ERRATICALLY AND FAIL TO OPERATE PROPERLY 90% OF THE TIME. WIPERS SOMETIMES WOULD COME ON AFTER VEHICLE HAS WARMED UP. WIPERS CAN COME ON ANYTIME WHILE DRIVING. FAULTY HOOD/WEAK HYDRAULIC ARMS: THE HOOD CANNOT SAFELY STAY UP BECAUSE THE HYDRAULIC ARM SUPPORTS ARE TOO WEAK TO HOLD THE WEIGHT OF THE HOOD. THE HOOD SUPPORT DOES NOT LOCK INTO PLACE SO THAT THE HOOD WOULD STAY UP SAFELY. NO SAFETY BAR WAS INSTALLED ON THIS VEHICLE TO SAFELY HOLD UP/PROP UP THE HOOD IN CASE OF HYDRAULIC ARM/SUPPORT FAILURE. IF THE VEHICLE GETS BUMPED WHILE THE HOOD IS UP THE HOOD WOULD FALL AND CLOSE SHUT. BECAUSE THE HOOD WILL NOT STAY UP IT REQUIRES TWO PEOPLE WHEN CHECKING UNDER THE HOOD. ONE PERSON TO HOLD THE HOOD WHILE OTHER IS UNDER IT. EXTREME RUST & RUST THROUGH INTERIOR RUNNING BOARDS/STEP UP: BOTH DRIVER AND PASSENGER SIDE INTERIOR RUNNING BOARDS/STEP UP HAVE EXTREME RUST AND RUSTED HOLES THROUGH THE FRAME IN MANY SPOTS.WHEN THE DRIVER OR PASSENGER SIDE DOORS ARE OPEN ALL RUST CAN BE SEEN.SOME RUST AND RUSTED HOLES THROUGH THE FRAME IN MANY SPOTS IS VISIBLE FROM THE EXTERIOR EVEN WHEN DRIVER OR PASSENGER SIDE DOORS ARE CLOSED.
NHTSA complaint #10442752 — an unverified report by a vehicle owner.
at 75,000 milesJoliet, IL
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FRONT WINDSHIELD WIPER FAILURE:FRONT WINDSHIELD WIPERS FAIL TO WORK CONSISTENTLY. WIPERS COME ON EVEN THOUGH IT IS SET TO THE OFF POSITION. SOMETIMES WIPERS DO NOT COME ON WHEN THEY ARE TURNED TO THE ON POSITION. IN ORDER FOR WIPERS TO WORK CONSISTENTLY THEY WOULD HAVE TO BE MANUALLY ENGAGE WITH HAND AND HAND HAS TO BE KEPT ON THE WIPER CONTROL SWITCH SWITCHING IT ON AND OFF TO MOVE THE WIPER BLADES. WIPERS WOULD COME ON INTERMITTENTLY WHILE DRIVING. WIPERS WOULD ACT ERRATICALLY AND FAIL TO OPERATE PROPERLY 90% OF THE TIME. WIPERS SOMETIMES WOULD COME ON AFTER VEHICLE HAS WARMED UP. WIPERS CAN COME ON ANYTIME WHILE DRIVING. FAULTY HOOD/WEAK HYDRAULIC ARMS: THE HOOD CANNOT SAFELY STAY UP BECAUSE THE HYDRAULIC ARM SUPPORTS ARE TOO WEAK TO HOLD THE WEIGHT OF THE HOOD. THE HOOD SUPPORT DOES NOT LOCK INTO PLACE SO THAT THE HOOD WOULD STAY UP SAFELY. NO SAFETY BAR WAS INSTALLED ON THIS VEHICLE TO SAFELY HOLD UP/PROP UP THE HOOD IN CASE OF HYDRAULIC ARM/SUPPORT FAILURE. IF THE VEHICLE GETS BUMPED WHILE THE HOOD IS UP THE HOOD WOULD FALL AND CLOSE SHUT. BECAUSE THE HOOD WILL NOT STAY UP IT REQUIRES TWO PEOPLE WHEN CHECKING UNDER THE HOOD. ONE PERSON TO HOLD THE HOOD WHILE OTHER IS UNDER IT. EXTREME RUST & RUST THROUGH INTERIOR RUNNING BOARDS/STEP UP: BOTH DRIVER AND PASSENGER SIDE INTERIOR RUNNING BOARDS/STEP UP HAVE EXTREME RUST AND RUSTED HOLES THROUGH THE FRAME IN MANY SPOTS.WHEN THE DRIVER OR PASSENGER SIDE DOORS ARE OPEN ALL RUST CAN BE SEEN.SOME RUST AND RUSTED HOLES THROUGH THE FRAME IN MANY SPOTS IS VISIBLE FROM THE EXTERIOR EVEN WHEN DRIVER OR PASSENGER SIDE DOORS ARE CLOSED.
NHTSA complaint #10442752 — an unverified report by a vehicle owner.
at 75,000 milesJoliet, IL
VISIBILITY
FRONT WINDSHIELD WIPER FAILURE:FRONT WINDSHIELD WIPERS FAIL TO WORK CONSISTENTLY. WIPERS COME ON EVEN THOUGH IT IS SET TO THE OFF POSITION. SOMETIMES WIPERS DO NOT COME ON WHEN THEY ARE TURNED TO THE ON POSITION. IN ORDER FOR WIPERS TO WORK CONSISTENTLY THEY WOULD HAVE TO BE MANUALLY ENGAGE WITH HAND AND HAND HAS TO BE KEPT ON THE WIPER CONTROL SWITCH SWITCHING IT ON AND OFF TO MOVE THE WIPER BLADES. WIPERS WOULD COME ON INTERMITTENTLY WHILE DRIVING. WIPERS WOULD ACT ERRATICALLY AND FAIL TO OPERATE PROPERLY 90% OF THE TIME. WIPERS SOMETIMES WOULD COME ON AFTER VEHICLE HAS WARMED UP. WIPERS CAN COME ON ANYTIME WHILE DRIVING. FAULTY HOOD/WEAK HYDRAULIC ARMS: THE HOOD CANNOT SAFELY STAY UP BECAUSE THE HYDRAULIC ARM SUPPORTS ARE TOO WEAK TO HOLD THE WEIGHT OF THE HOOD. THE HOOD SUPPORT DOES NOT LOCK INTO PLACE SO THAT THE HOOD WOULD STAY UP SAFELY. NO SAFETY BAR WAS INSTALLED ON THIS VEHICLE TO SAFELY HOLD UP/PROP UP THE HOOD IN CASE OF HYDRAULIC ARM/SUPPORT FAILURE. IF THE VEHICLE GETS BUMPED WHILE THE HOOD IS UP THE HOOD WOULD FALL AND CLOSE SHUT. BECAUSE THE HOOD WILL NOT STAY UP IT REQUIRES TWO PEOPLE WHEN CHECKING UNDER THE HOOD. ONE PERSON TO HOLD THE HOOD WHILE OTHER IS UNDER IT. EXTREME RUST & RUST THROUGH INTERIOR RUNNING BOARDS/STEP UP: BOTH DRIVER AND PASSENGER SIDE INTERIOR RUNNING BOARDS/STEP UP HAVE EXTREME RUST AND RUSTED HOLES THROUGH THE FRAME IN MANY SPOTS.WHEN THE DRIVER OR PASSENGER SIDE DOORS ARE OPEN ALL RUST CAN BE SEEN.SOME RUST AND RUSTED HOLES THROUGH THE FRAME IN MANY SPOTS IS VISIBLE FROM THE EXTERIOR EVEN WHEN DRIVER OR PASSENGER SIDE DOORS ARE CLOSED.
NHTSA complaint #10442752 — an unverified report by a vehicle owner.
at 76,500 milesJoliet, IL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 FORD EXPLORER SPORT. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER CONDITIONS AND THE WINDSHIELD WIPERS FAILED TO OPERATE DURING ACTIVATION. THE WINDSHIELD WIPERS WOULD OPERATE WHENEVER THE WINDSHIELD WASHER CONTROL DEVICE WAS ENGAGED. ALSO, THE WINDSHIELD WIPERS OPERATED WHEN MANUALLY TURNING THE CONTROL LEVER. ON NUMEROUS OCCASIONS, THE WINDSHIELD WIPERS ACTIVATED WHILE IN THE OFF MODE. IN ADDITION, THE HOOD SUPPORT ARM WOULD NOT REMAIN IN AN UPWARD POSITION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,500. UPDATED 02/22/12*LJ THE CONSUMER STATED THE WIPERS WOULD ACTIVATE, WHEN THE DEFROSTER WAS ON. UPDATED 03/01/12
NHTSA complaint #10442551 — an unverified report by a vehicle owner.
at 76,500 milesJoliet, IL
VISIBILITY
TL* THE CONTACT OWNS A 1999 FORD EXPLORER SPORT. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER CONDITIONS AND THE WINDSHIELD WIPERS FAILED TO OPERATE DURING ACTIVATION. THE WINDSHIELD WIPERS WOULD OPERATE WHENEVER THE WINDSHIELD WASHER CONTROL DEVICE WAS ENGAGED. ALSO, THE WINDSHIELD WIPERS OPERATED WHEN MANUALLY TURNING THE CONTROL LEVER. ON NUMEROUS OCCASIONS, THE WINDSHIELD WIPERS ACTIVATED WHILE IN THE OFF MODE. IN ADDITION, THE HOOD SUPPORT ARM WOULD NOT REMAIN IN AN UPWARD POSITION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,500. UPDATED 02/22/12*LJ THE CONSUMER STATED THE WIPERS WOULD ACTIVATE, WHEN THE DEFROSTER WAS ON. UPDATED 03/01/12
NHTSA complaint #10442551 — an unverified report by a vehicle owner.
Frisco City, AL
STRUCTURE:BODY:DOOR
I HAVE A 1999 FOR EXPLORER SPORT (2 DOOR) AND IN FEBRUARY OF 2011 THE DOOR ON THE PASSENGER SIDE LOCKED AND AS NOT BEEN ABLE TO BE OPEN SINCE THEN. I CALLED FORD MOTOR COMPANY ABOUT IT, THINKING THAT IT WOULD BE A SAFETY CONCERN IF IN A WRECK AND A PASSENGER COULD OPEN THE PASSENGER DOOR. WAS TOLD NOT A SAFETY CONCERN AND TO GET IT FIX I WOULD HAVE TO PAY FOR IT. I DON'T UNDERSTAND HOW A COMPANY CAN THINK THAT A DOOR ON A VEHICLE NOT OPENING IS NOT A SAFETY CONCERN.
NHTSA complaint #10435247 — an unverified report by a vehicle owner.
at 135,000 milesNorth Augusta, SC
SEATS:FRONT ASSEMBLY:RECLINER
TL* THE CONTACT OWNS A 1999 FORD EXPLORER SPORT. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN A CHILD PASSENGER IN THE REAR OF THE VEHICLE PULLED ON THE DRIVER SEAT TO RECLINE HERSELF AND THE SEAT RECLINED BACKWARD AND FRACTURED. THE CONTACT STATED THAT THE BOLT THAT HELD THE SETA IN PLACE FRACTURED. THE MANUFACTURER WAS CONTACTED IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 03V281000 (SEATS: FRONT ASSEMBLY: RECLINER) BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
NHTSA complaint #10378605 — an unverified report by a vehicle owner.
at 84,000 milesPlattsmouth, NE
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD ENGAGE INDEPENDENTLY AND THE DOORS WOULD LOCK AND UNLOCK WITHOUT ENGAGEMENT. IN ADDITION, THE INTERIOR LIGHTS WERE ALSO DEFECTIVE. THE MANUFACTURER WAS CALLED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 00V072000 (ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS). THE VEHICLE WAS NEITHER DIAGNOSED FOR THE FAILURE OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,000.
NHTSA complaint #10377170 — an unverified report by a vehicle owner.
at 164,886 milesGloucester, VA
STEERING
SON WAS DRIVING TO SCHOOL. MANEUVERED TO AVOID CONTACT WITH A DEER AND HE LOST CONTROL. TIRE BURST AND FRONT END COLLAPSED. HE DIDN'T MAKE CONTACT WITH ANY OBJECT. CALLED TRIPLE A TO HAVE VEHICLE TOWED. TOW DRIVER IMMEDIATELY NOTICED AFTER PLACING VEHICLE ON HIS TRUCK THAT PART OF THE INNER OPERATIONS OF THE INTERMEDIATE STEERING CONTROL ARM ON ONE SIDE HAD CORRODED AND BROKE. HE STATED THAT THIS IS WHY OUR SON WAS NOT ABLE TO CONTROL THE VEHICLE. HE SUGGESTED FOR US TO CALL THE MAKER OF THE VEHICLE AND SEE IF THE PART IS ON RECALL AND TO TAKE PICTURES BECAUSE THIS WAS A COMPONENT OF THE VEHICLE THAT SHOULDN'T HAVE GONE BAD. THE STEERING AND BRAKES WERE COMPLETELY SEVERED WHEN THIS PART OF THE STEERING CORRODED AND SNAPPED UPON A SIMPLE MANUEVER. WE HAVE NOT HAD THE VEHICLE REPAIRED BECAUSE WE HAVE BEEN ADVISED THAT THIS IS A PRODUCT LIABILITY SITUATION BY AN ATTORNEY. OUR SON WAS NOT INJURED. AND ALL OF THE DAMAGE IS UNDERNEATH THE VEHICLE. THIS IN OUR OPINION IS A VERY SERIOUS SAFETY ISSUE. IF HE HAD BEEN GOING ANY FASTER ON THE MAIN HIGHWAY THE OUTCOME WOULD HAVE BEEN MUCH DIFFERENT BECAUSE OF THIS CORROSION OF THE INNER AREA OF THIS PART OF THE STEERING MECHANISM.
NHTSA complaint #10327354 — an unverified report by a vehicle owner.
at 138,316 milesCeres, CACrash
TIRES
TIRE BLOW OUT RESULTING IN CRASH.
NHTSA complaint #10289909 — an unverified report by a vehicle owner.
at 70,000 milesTampa, FL
SEATS
THIS BOLT WAS REPLACED ON MY VEHICLE IN JAN 2004 AS PART OF THE RECALL. THE NEW BOLT THAT WAS INSTALLED FRACTURED CREATING A VERY SERIOUS CRASH RISK. FORD SAYS THEY WILL ONLY REPLACE ONCE. AUTO RECALL DATE: AUG 05, 2003 VEHICLE COMPONENT: SEATS:FRONT ASSEMBLY:RECLINER ESTIMATED VEHICLES AFFECTED: 1552880 MODEL AFFECTED 1999 FORD EXPLORER 1999 FORD EXPLORER DEFECT SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION. DEFECT CONSEQUENCE: THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673. ESTIMATED VEHICLES AFFECTED: 1552880 NOTES: FORD MOTOR COMPANY 03S04.
NHTSA complaint #10281718 — an unverified report by a vehicle owner.
at 70,000 milesTampa, FL
SEATS:FRONT ASSEMBLY:RECLINER
THIS BOLT WAS REPLACED ON MY VEHICLE IN JAN 2004 AS PART OF THE RECALL. THE NEW BOLT THAT WAS INSTALLED FRACTURED CREATING A VERY SERIOUS CRASH RISK. FORD SAYS THEY WILL ONLY REPLACE ONCE. AUTO RECALL DATE: AUG 05, 2003 VEHICLE COMPONENT: SEATS:FRONT ASSEMBLY:RECLINER ESTIMATED VEHICLES AFFECTED: 1552880 MODEL AFFECTED 1999 FORD EXPLORER 1999 FORD EXPLORER DEFECT SUMMARY: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION. DEFECT CONSEQUENCE: THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673. ESTIMATED VEHICLES AFFECTED: 1552880 NOTES: FORD MOTOR COMPANY 03S04.
NHTSA complaint #10281718 — an unverified report by a vehicle owner.
EL Paso, TX
STEERING:COLUMN
SMOKE COMING FROM STEERING COLUMN WHILE DRIVING ON FREEWAY,ALSO WHEN SIGNAL IS ACTIVATED . THIS IS THE FOURTH TIME. HAVE NOT SEEN ANY RECALLS OF THIS MATTER.
NHTSA complaint #10281207 — an unverified report by a vehicle owner.
at 156,000 milesRockwall, TX
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRANSMISSION IS SLIPPING ESPECIALLY ON THE HIGHWAY O/D LIGHT FLASHES ON AND OFF. THERE ARE MANY MANY COMPLAINTS ON GOOGLE WITH PEOPLE WHO HAVE HAD THE SAME PROBLEM. SOME HAVE HAD THE TRANSMISSION STICK LEADING TO CRASHES. FORD SHOULD HAVE A RECALL AND BE MAKE TO FIX THESE BEFORE THEY KILL SOMEONE, IF THEY HAVEN'T ALREADY. FORD IS VERY AWARE OF THIS ISSUE, AND NHTSA NEEDS TO HOLD THEM ACCOUNTABLE AND GET OUR VEHICLES REPAIRED!!!
NHTSA complaint #10257206 — an unverified report by a vehicle owner.
EL Cajon, CA
POWER TRAIN:MANUAL TRANSMISSION
NO MY TRANNY IS NOT WORK CORRECTLY.
NHTSA complaint #10249844 — an unverified report by a vehicle owner.
at 102,000 milesSacramento, CA
AIR BAGS:FRONTAL
WHEN IT IS HOT OUTSIDE, THE CAR WILL NOT START. IT JUST CRANKS AND CRANKS,BUT, WILL NOT TURN OVER.....AS IF IT WAS OUT OF GAS WHEN IT IS NOT. THERE ARE MANY TRICKS TO GETTING THIS THING TO START THOUGH. IF THE WINDOWS ARE ROLLED UP ALL OF THE WAY, AND IT HAS NOT BEEN DRIVEN BEFORE NOON, IT WONT START. IF I DRIVE IT IN THE MORNING WHEN IT IS COOL OUTSIDE, IT WILL ALMOST ALWAYS START LATER IN THE DAY. IF I DON'T DRIVE IT UNTIL THE AFTERNOON, AND THE WINDOWS HAVE BEEN LEFT DOWN AND IT IS PARKED IN THE SHADE, IT WILL ALMOST ALWAYS START. THIS PROBLEM HAS BECOME A NIGHTMARE. I HAVE HAD IT IN THE SHOP 2 DIFFERENT TIMES AND THEY HAVE YET TO FIGURE OUT WHAT IS CAUSING THIS TO HAPPEN. THEY HAVE REPLACED RELAY SWITCH'S AND FUEL FILTER, BUT HAS NOT HELPED. I HAVE NOTICED THE "THEFT LIGHT" BLINKS RAPIDLY WHEN IT WONT START, EVEN THOUGH I HAVE NO THEFT DEVICE ACTIVATED IN THE VEHICLE!!! THE AIR BAG LIGHT COMES ON AND OFF WHEN IT FEELS LIKE IT, THE DRIVER SIDE WINDOW DOESN'T ROLE DOWN HALF THE TIME, AND THE SEAT BELTS IN THE BACK SEAT "LOCK UP" EVERY TIME SOMEONE USES THEM TO THE POINT WHERE WHOM EVER IS USING IT HAS TO TAKE IT OFF AND LET IT RETRACT ALL THE WAY TO GET IT TO UNLOCK. THIS HAPPENS SEVERAL TIMES DURING A TRIP IN THE CAR. I AM OVER ALL DISAPPOINTED WITH THE CAR AT THIS POINT, AND WOULD LOVE TO SELL IT, BUT, I CAN NOT PREDICT FROM DAY TO DAY IF IT WILL EVEN START FOR A BUYER TO TEST DRIVE IT!!!! THE STARTING ISSUE HAS BEEN GOING ON FOR A FEW MONTHS, THE OTHER ISSUES HAVE BEEN HAPPENING FOR ALMOST A YEAR NOW.
NHTSA complaint #10235583 — an unverified report by a vehicle owner.
at 102,000 milesSacramento, CA
SEAT BELTS
WHEN IT IS HOT OUTSIDE, THE CAR WILL NOT START. IT JUST CRANKS AND CRANKS,BUT, WILL NOT TURN OVER.....AS IF IT WAS OUT OF GAS WHEN IT IS NOT. THERE ARE MANY TRICKS TO GETTING THIS THING TO START THOUGH. IF THE WINDOWS ARE ROLLED UP ALL OF THE WAY, AND IT HAS NOT BEEN DRIVEN BEFORE NOON, IT WONT START. IF I DRIVE IT IN THE MORNING WHEN IT IS COOL OUTSIDE, IT WILL ALMOST ALWAYS START LATER IN THE DAY. IF I DON'T DRIVE IT UNTIL THE AFTERNOON, AND THE WINDOWS HAVE BEEN LEFT DOWN AND IT IS PARKED IN THE SHADE, IT WILL ALMOST ALWAYS START. THIS PROBLEM HAS BECOME A NIGHTMARE. I HAVE HAD IT IN THE SHOP 2 DIFFERENT TIMES AND THEY HAVE YET TO FIGURE OUT WHAT IS CAUSING THIS TO HAPPEN. THEY HAVE REPLACED RELAY SWITCH'S AND FUEL FILTER, BUT HAS NOT HELPED. I HAVE NOTICED THE "THEFT LIGHT" BLINKS RAPIDLY WHEN IT WONT START, EVEN THOUGH I HAVE NO THEFT DEVICE ACTIVATED IN THE VEHICLE!!! THE AIR BAG LIGHT COMES ON AND OFF WHEN IT FEELS LIKE IT, THE DRIVER SIDE WINDOW DOESN'T ROLE DOWN HALF THE TIME, AND THE SEAT BELTS IN THE BACK SEAT "LOCK UP" EVERY TIME SOMEONE USES THEM TO THE POINT WHERE WHOM EVER IS USING IT HAS TO TAKE IT OFF AND LET IT RETRACT ALL THE WAY TO GET IT TO UNLOCK. THIS HAPPENS SEVERAL TIMES DURING A TRIP IN THE CAR. I AM OVER ALL DISAPPOINTED WITH THE CAR AT THIS POINT, AND WOULD LOVE TO SELL IT, BUT, I CAN NOT PREDICT FROM DAY TO DAY IF IT WILL EVEN START FOR A BUYER TO TEST DRIVE IT!!!! THE STARTING ISSUE HAS BEEN GOING ON FOR A FEW MONTHS, THE OTHER ISSUES HAVE BEEN HAPPENING FOR ALMOST A YEAR NOW.
NHTSA complaint #10235583 — an unverified report by a vehicle owner.
at 102,000 milesSacramento, CA
UNKNOWN OR OTHER
WHEN IT IS HOT OUTSIDE, THE CAR WILL NOT START. IT JUST CRANKS AND CRANKS,BUT, WILL NOT TURN OVER.....AS IF IT WAS OUT OF GAS WHEN IT IS NOT. THERE ARE MANY TRICKS TO GETTING THIS THING TO START THOUGH. IF THE WINDOWS ARE ROLLED UP ALL OF THE WAY, AND IT HAS NOT BEEN DRIVEN BEFORE NOON, IT WONT START. IF I DRIVE IT IN THE MORNING WHEN IT IS COOL OUTSIDE, IT WILL ALMOST ALWAYS START LATER IN THE DAY. IF I DON'T DRIVE IT UNTIL THE AFTERNOON, AND THE WINDOWS HAVE BEEN LEFT DOWN AND IT IS PARKED IN THE SHADE, IT WILL ALMOST ALWAYS START. THIS PROBLEM HAS BECOME A NIGHTMARE. I HAVE HAD IT IN THE SHOP 2 DIFFERENT TIMES AND THEY HAVE YET TO FIGURE OUT WHAT IS CAUSING THIS TO HAPPEN. THEY HAVE REPLACED RELAY SWITCH'S AND FUEL FILTER, BUT HAS NOT HELPED. I HAVE NOTICED THE "THEFT LIGHT" BLINKS RAPIDLY WHEN IT WONT START, EVEN THOUGH I HAVE NO THEFT DEVICE ACTIVATED IN THE VEHICLE!!! THE AIR BAG LIGHT COMES ON AND OFF WHEN IT FEELS LIKE IT, THE DRIVER SIDE WINDOW DOESN'T ROLE DOWN HALF THE TIME, AND THE SEAT BELTS IN THE BACK SEAT "LOCK UP" EVERY TIME SOMEONE USES THEM TO THE POINT WHERE WHOM EVER IS USING IT HAS TO TAKE IT OFF AND LET IT RETRACT ALL THE WAY TO GET IT TO UNLOCK. THIS HAPPENS SEVERAL TIMES DURING A TRIP IN THE CAR. I AM OVER ALL DISAPPOINTED WITH THE CAR AT THIS POINT, AND WOULD LOVE TO SELL IT, BUT, I CAN NOT PREDICT FROM DAY TO DAY IF IT WILL EVEN START FOR A BUYER TO TEST DRIVE IT!!!! THE STARTING ISSUE HAS BEEN GOING ON FOR A FEW MONTHS, THE OTHER ISSUES HAVE BEEN HAPPENING FOR ALMOST A YEAR NOW.
NHTSA complaint #10235583 — an unverified report by a vehicle owner.