Owners have filed 102 complaints
about the 2000 Ford Explorer Sport with NHTSA between 2000 and 2014.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 4 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 44
Against the median year of the Ford Explorer Sport. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 32
19% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2000 compares with every other Ford Explorer Sport
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
1134.4%
Engine
515.6%
Recliner
412.5%
Cruise Control
412.5%
Upper Ball Joint
26.3%
Lower Ball Joint
26.3%
Gasoline
26.3%
Column
26.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
11.9%
10,000 – 24,999 miles
611.3%
25,000 – 49,999 miles
713.2%
50,000 – 74,999 miles
1834.0%
75,000 – 99,999 miles
611.3%
100,000 – 149,999 miles
1018.9%
150,000+ miles
59.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2000peak 10Feb 2014
NHTSA investigations into the 2000 Ford Explorer Sport
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
Recalls on the 2000 Ford Explorer Sport
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
00V394000
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES WITH STEEL HOODS AND CERTAIN PICKUP TRUCKS EQUIPPED WITH SHEET MOLDING COMPOUND HOODS. A WIRE FORMED HOOD STRIKER COULD BE SUSCEPTIBLE TO FATIGUE FRACTURES. IF THE HOOD STRIKER FRACTURES, THE HOOD COULD FLY OPEN WHILE THE VEHICLE IS BEING DRIVEN.
Risk: A HOOD FLY-UP WHILE THE VEHICLE IS BEING OPERATED COULD RESULT IN REDUCED DRIVER VISIBILITY.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 125,000 milesRiverside, CAFire
VEHICLE SPEED CONTROL
MY 2000 FORD EXPLORER COMPLETELY BURNT , ENTIRELY GUTTED. I HAVE PICTURES.
NHTSA complaint #10290513 — an unverified report by a vehicle owner.
at 79,000 milesTexas City, TXFire
STEERING:COLUMN
TL*THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. WHILE STOPPED AT A STOP LIGHT, SMOKE APPEARED FROM THE STEERING COLUMN. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE MULTIFUNCTION SWITCH IN THE STEERING COLUMN FAILED. THEY FURTHER STATED THAT ONCE THE SWITCH FAILS, IT COULD CATCH FIRE. THE VEHICLE CANNOT BE DRIVEN UNTIL THE SWITCH IS REPLACED. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
NHTSA complaint #10230162 — an unverified report by a vehicle owner.
Sunny Isles Beach, FLCrash1 injured
TIRES
2000 FORD EXPLORER TURNED OVER FOUR TIMES. CONSUMER WOULD LIKE SOME HELP IN THIS MATTER. HE STATED THAT NO ONE HAS HELPED HIM WITH TRYING TO HAVE ACTION TAKEN AGAINST FORD. *KB INFORMATION TAKEN FROM PREVIOUS COMPLAINT. THE TIRE DETACHED FROM THE VEHICLE.
NHTSA complaint #10210585 — an unverified report by a vehicle owner.
at 45,000 milesPrineville, ORFire
ELECTRICAL SYSTEM
I STARTED MY FORD EXPLORER SPORT ON JANUARY 30 FOR A FEW MINUTES TO WARM IT UP, BEFORE I DROVE TO WORK. I RAN BACK INTO THE HOUSE FOR APROX 4 MINUTES, WHEN I CAME BACK OUT THE FRONT OF THE EXPLORER WAS IN FLAMES, IT TOTALLY BURNED BEFORE THE FIRE DEPT COULD GET THERE TAKING OUR BARN WITH IT.
NHTSA complaint #10205450 — an unverified report by a vehicle owner.
at 55 milesLouisville, KYCrash
SUSPENSION
2000 FORD EXPLORER SPORT ROLLOVER ACCIDENT. BOTH MY SON AND WITNESSES STATE THAT MY SON WAS DRIVING THE SPEED LIMIT (55 ON A RURAL 2 LANE ROAD) WHEN A SMALL DIP IN THE ROAD CAUSED HIM TO FISHTAIL AND FLIP ONTO HIS ROOF. THANK GOD HIM AND HIS FRIEND HAD ON THE SEAT BELTS AND WERE ABLE TO CRAWL OUT OF THE CAR UNHARMED. I DID NOT KNOW THIS PROBLEM EXISTED WITH THE FORD EXPLORER. MORE SHOULD BE DONE TO WARN PEOPLE ABOUT THIS DEFECT! THIS VEHICLE SHOULD BE RECALLED! THE VEHICLE WAS TOTALED.
NHTSA complaint #10200720 — an unverified report by a vehicle owner.
at 56,250 milesMérida - Venezuela, 00Fire
VEHICLE SPEED CONTROL:LINKAGES
EL PASADO DOMINGO 10 DE JUNIO DEL 2007, SIENDO LAS 4 P.M. ESTACION Y APAGU UN VEHCULO FORD EXPLORER 2000 ELITE, PLACAS LAH-530, SERIAL DE CARROCERA: [XXX], DE MI PROPIEDAD SIN NINGUNA SEAL QUE INDICARA QUE ALGO NO ESTABA FUNCIONANDO BIEN. A LAS 6 P.M. ME DAN EL AVISO QUE LA CAMIONETA SE ESTABA INCENDIANDO. EFECTIVAMENTE CUANDO FUI OBSERV GRAN CANTIDAD DE FUEGO BAJO EL CAP QUE CONSUMI TODAS LAS PARTES ADYACENTES AL MOTOR. FUNCIONAROS DEL CUERPO DE BOMBEROS SE HICIERON PRESENTES EN EL SITIO Y LOGRARON APAGAR EL FUEGO ANTES QUE SE EXTENDIERA AN MAS. UN PROBLEMA SIMILAR SE HA PRESENTADO EN VEHCULOS FORD Y QUE HAN SIDO LLAMADOS A REVISIN POR FALLAS EN UN SWITCH DE CONTROL DE VELOCIDAD AUTOMTICO. AUNQUE MI VEHCULO NO APARECE DENTRO DE LOS RECLAMADOS SI APARECE DENTRO DE LOS QUE TIENEN UN SWITCH IGUAL O SIMILAR POR LO QUE TODO INDICA QUE ESTA FUE LA CAUSA DEL INCENDIO Y LA COMPAA FORD DEBERA RESPONSABILIZARSE POR ELLO. SPANISH, NOT UNDERSTOOD. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10193431 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 169,000 milesBillerica, MA
ENGINE
TL* THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE FOUR 02 OXYGEN SENSORS WERE REPLACED. AFTER THE REPAIR THE FAILURE PERSISTED BUT THE VEHICLE WAS NOT FURTHER SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
NHTSA complaint #10564963 — an unverified report by a vehicle owner.
at 160,000 milesPort Orchard, WA
SEATS
I GOT INTO MY CAR TO GO TO LUNCH FROM MY PLACE OF EMPLOYMENT WITH MY CEO. WHEN I SAT DOWN THE SEAT FELL BACK AND THE SEAT BACK WOULD NOT CATCH AGAIN. I TOOK MY LIFE INTO MY HANDS DRIVING HOME THAT EVENING. CONTACTED OUR LOCAL FORD DEALER WHERE WE PURCHASED THE CAR, THEY SAID THE PART WAS NO LONGER AVAILABLE AND THEY COULD NOT FIX IT. THEY NEVER INFORMED US OF A RECALL. UNTIL EXPLORING THE INTERNET TODAY 10-25-2013 WE DID NOT REALIZE THERE WAS A RECALL AT ALL. NHTSA CAMPAIGN ID # 03V281000/NHTSA ACTION #PE03020 OF AUGUST 5-2013. NOW WE CAN NOT LOCATE THE PART.
NHTSA complaint #10549604 — an unverified report by a vehicle owner.
at 160,000 milesPort Orchard, WA
SEATS:FRONT ASSEMBLY:RECLINER
I GOT INTO MY CAR TO GO TO LUNCH FROM MY PLACE OF EMPLOYMENT WITH MY CEO. WHEN I SAT DOWN THE SEAT FELL BACK AND THE SEAT BACK WOULD NOT CATCH AGAIN. I TOOK MY LIFE INTO MY HANDS DRIVING HOME THAT EVENING. CONTACTED OUR LOCAL FORD DEALER WHERE WE PURCHASED THE CAR, THEY SAID THE PART WAS NO LONGER AVAILABLE AND THEY COULD NOT FIX IT. THEY NEVER INFORMED US OF A RECALL. UNTIL EXPLORING THE INTERNET TODAY 10-25-2013 WE DID NOT REALIZE THERE WAS A RECALL AT ALL. NHTSA CAMPAIGN ID # 03V281000/NHTSA ACTION #PE03020 OF AUGUST 5-2013. NOW WE CAN NOT LOCATE THE PART.
NHTSA complaint #10549604 — an unverified report by a vehicle owner.
at 136,998 milesJohnstown, OH
POWER TRAIN
THIS WAS A TERRIBLE EVENT... MY CAR WAS AIMED DOWN MY 300 FT DRIVEWAY. I DON'T BELIEVE AT THAT POINT OR IF IT WAS STUCK I DIDN'T KNOW THE ACCELERATOR WAS STUCK BUT I SOON REALIZED SOMETHING WAS WRONG. AS I HEADED TO NEW ALBANY HIGH SCHOOL FOR WATER CLASS THE EXPLORER WENT FASTER AND FASTER ON RT 161... THE CLUTCH WOULD NOT ALLOW A DOWN SHIFT AT ALL AFTER THE FIRST TIME OR TWO... I MAY HAVE BLOWN IT OUT... THE SUV WENT FASTER AND FASTER AND IN 3RD GEAR IT WAS REVVING SO HARD... WHEN I COULD I PULLED INTO A PARKING LOT AND TURNED THE ENGINE OFF... I LET IT COOL AND ATTEMPTED TO START THE EXPLORER BUT IT WOULD HAVE RED WARNING LIGHTS WHEN I STARTED IT IN NEUTRAL AS IT REVVED SO HIGH... I PUSHED IT INTO GEAR AND WHEN I GOT TO THE TWO RED LIGHTS I TURNED THE KEY OFF... ONCE I STOPPED IN THE INTERSECTION AND ABOUT 8 CARS WERE HONKING AT ME. I HAD TO DEAL WITH FIVE TRAFFIC INTERSECTIONS. WHEN I GOT HOME I TURNED THE KEY OFF AND FOUGHT THE WHEEL TO GET TURNED INTO THE DOWNSWING OF MY DRIVEWAY... I RACED AROUND MY HOUSE TO FACE OUT AND TURNED OFF THE KEY... THE EXPLORER WAS SMOKING AND "LAID RUBBER" AND TORE OUT GRASS IN MY HOUSE... IT ALMOST SKIDDED INTO MY POND. I THINK THE CLUTCH IS BURNED OUT AND THE BRAKE ABS LIGHT WAS ON AS I HAD TO BRAKE ALL THE WAY HOME... I TRIED TO DISENGAGE THE CRUISE CONTROL IF THAT WAS IT DURING MY TERROR RIDE BUT IT HAD NO EFFECT... THE BRAKES COULD NOT STOP THE SPEEDING VEHICLE, THE GEARS WERE LOCKED WHILE THE SPEED ACCELERATED SO THERE WAS NO DOWNSHIFTING, THE PEDAL WAS PUSHED TO THE FLOOR AND WOULD NOT CHANGE SPEED WHEN I PULLED IT UP WITH MY HAND OR TOE OF MY SHOE...
NHTSA complaint #10453903 — an unverified report by a vehicle owner.
at 136,998 milesJohnstown, OH
VEHICLE SPEED CONTROL
THIS WAS A TERRIBLE EVENT... MY CAR WAS AIMED DOWN MY 300 FT DRIVEWAY. I DON'T BELIEVE AT THAT POINT OR IF IT WAS STUCK I DIDN'T KNOW THE ACCELERATOR WAS STUCK BUT I SOON REALIZED SOMETHING WAS WRONG. AS I HEADED TO NEW ALBANY HIGH SCHOOL FOR WATER CLASS THE EXPLORER WENT FASTER AND FASTER ON RT 161... THE CLUTCH WOULD NOT ALLOW A DOWN SHIFT AT ALL AFTER THE FIRST TIME OR TWO... I MAY HAVE BLOWN IT OUT... THE SUV WENT FASTER AND FASTER AND IN 3RD GEAR IT WAS REVVING SO HARD... WHEN I COULD I PULLED INTO A PARKING LOT AND TURNED THE ENGINE OFF... I LET IT COOL AND ATTEMPTED TO START THE EXPLORER BUT IT WOULD HAVE RED WARNING LIGHTS WHEN I STARTED IT IN NEUTRAL AS IT REVVED SO HIGH... I PUSHED IT INTO GEAR AND WHEN I GOT TO THE TWO RED LIGHTS I TURNED THE KEY OFF... ONCE I STOPPED IN THE INTERSECTION AND ABOUT 8 CARS WERE HONKING AT ME. I HAD TO DEAL WITH FIVE TRAFFIC INTERSECTIONS. WHEN I GOT HOME I TURNED THE KEY OFF AND FOUGHT THE WHEEL TO GET TURNED INTO THE DOWNSWING OF MY DRIVEWAY... I RACED AROUND MY HOUSE TO FACE OUT AND TURNED OFF THE KEY... THE EXPLORER WAS SMOKING AND "LAID RUBBER" AND TORE OUT GRASS IN MY HOUSE... IT ALMOST SKIDDED INTO MY POND. I THINK THE CLUTCH IS BURNED OUT AND THE BRAKE ABS LIGHT WAS ON AS I HAD TO BRAKE ALL THE WAY HOME... I TRIED TO DISENGAGE THE CRUISE CONTROL IF THAT WAS IT DURING MY TERROR RIDE BUT IT HAD NO EFFECT... THE BRAKES COULD NOT STOP THE SPEEDING VEHICLE, THE GEARS WERE LOCKED WHILE THE SPEED ACCELERATED SO THERE WAS NO DOWNSHIFTING, THE PEDAL WAS PUSHED TO THE FLOOR AND WOULD NOT CHANGE SPEED WHEN I PULLED IT UP WITH MY HAND OR TOE OF MY SHOE...
NHTSA complaint #10453903 — an unverified report by a vehicle owner.
at 186,000 milesCharlotte, NC
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 FORD EXPLORER, O/D LIGHT BEGAN FLASHING, CAR SPUTTERED, DRIVING DOWN THE ROAD, CAR WOULD NOT GO AT ALL AS THOUGH IT WAS STUCK IN NEUTRAL. WILL NOT GO IN GEAR. NO DRIVE, NO REVERSE, NOTHING. TOWED TO TRANSMISSION REPAIR SHOP, $1800. TO REPLACE TRANSMISSION.
NHTSA complaint #10420829 — an unverified report by a vehicle owner.
at 192,000 milesOdesssa, FL
SUSPENSION:FRONT
LOWER AND UPPER BALL JOINT MAKING TERRIBLE NOISE, I DID GREASE BUT STILL HAVE NOISE.
NHTSA complaint #10405935 — an unverified report by a vehicle owner.
at 110,000 milesRoseville, MI
ELECTRICAL SYSTEM
WINDSHIELD WIPERS STOP WORKING,POWER WINDOWS NOT WORKING, DOME LIGHT NOT WORKING, FOG LIGHTS NOT WORKING AND 4 WHEEL DRIVE AND AUTO NOT WORKING.
NHTSA complaint #10358354 — an unverified report by a vehicle owner.
at 63,000 milesFargo, ND
ELECTRICAL SYSTEM
SMOKE COMING OUT OF STEERING COLUMN WHEN TURN SIGNAL ENGAGED. TOOK TO DEALER AND TOLD IGNITION SWITCH HAD SIGNS OF A HOT POINT AND WAS MELTING. HAD IGNITION SWITCH REPLACED AT A SERVICE STATION, HOWEVER, THEY SAID THEY SAW NO VISIBLE SIGNS OF DAMAGE.
NHTSA complaint #10354026 — an unverified report by a vehicle owner.
at 135,900 milesIssaquah, WA
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I BOUGHT THE CAR THREE YEARS AGO IT HAD JUST A REBUILT TRANSMISSION IN IT. LESS THAN A MONTH AFTER I PURCHASED IT I HAD TO HAVE A 2ND REBUILT TRANSMISSION PUT IN IT WHEN MY O/D LIGHT BEGAN FLASHING. JUST YESTERDAY I WAS DRIVING DOWN THE FREEWAY(I-5 IN SEATTLE, WA) WHEN MY TRANSMISSION FAILED AND I HAD TO COAST ACROSS 3 LANES OF FREEWAY TRAFFIC TO COME TO A STOP ON THE SHOULDER. THANKFULLY I WAS ABLE TO MAKE IT SAFELY TO THE SHOULDER BUT THE SITUATION COULD HAVE ENDED VERY DIFFERENTLY. I COULD HAVE VERY EASILY GOTTEN INTO AN ACCIDENT. I HAVE BEEN LOOKING ONLINE AND AM FINDING THAT HUNDREDS IF NOT THOUSANDS OF EXPLORER OWNERS HAVE HAD THE EXACT SAME ISSUES THAT I HAVE EXPERIENCE! IT MAKES ME SICK THAT FORD HAD YET TO DO ANYTHING ABOUT THE PROBLEM.
NHTSA complaint #10324998 — an unverified report by a vehicle owner.
at 125,000 milesRiverside, CAFire
VEHICLE SPEED CONTROL
MY 2000 FORD EXPLORER COMPLETELY BURNT , ENTIRELY GUTTED. I HAVE PICTURES.
NHTSA complaint #10290513 — an unverified report by a vehicle owner.
at 85,000 milesItasca, IL
SEATS
THE DRIVER'S SIDE FRONT SEAT, WITHOUT WARNING, RECLINED COMPLETELY. MECHANIC BELIEVES THAT THE BOLT HOLDING THE RECLINER MECHANISM TO THE SEAT FRAME IS BROKEN. CURRENTLY USING THE REAR SEAT TO PROP UP THE DRIVER'S SEAT UNTIL A REPLACEMENT SEAT CAN BE FOUND.
NHTSA complaint #10289711 — an unverified report by a vehicle owner.
Roanoke, AL
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM AT STEERING COLUMN: SMELL OF WIRES GETTING HOT AND SMOKE.
NHTSA complaint #10289701 — an unverified report by a vehicle owner.
at 120,000 milesTuscaloosa, AL
SEATS
THE DRIVER SIDE REAR BOTTOM FRAME FAILED IN A NON MOVING AREA. THIS CAUSE THE BACK OF THE SEAT TO FALL BACK AS THE HINGE FOR SEAT TILT CAME OUT OF THE TOP DUE TO THIS FAILURE. THANK GOD I WAS IN MY DRIVEWAY OR WE WOULD HAVE HAD A WRECK. STRUCTURAL STEEL IN A SEAT FRAME SHOULD NOT FAIL IN AN 8 YEAR OLD CAR. THE CAR HAS NOT BEEN IN A WRECK ON THE SEAT ABUSED. THE DRIVER WEIGH 200 LBS OR LESS.
NHTSA complaint #10253530 — an unverified report by a vehicle owner.
at 68,112 milesLaguna Hills, CA
AIR BAGS:SIDE/WINDOW
AIR BAG LIGHT STAYS ON. DEALER STATES A "SHORT" IN WIRING LOOM, NEEDS TO REPLACE WITH A BETTER CONNECTOR FOR $1100. DEALER WARNS ME THAT WHILE LIGHT IS "ON" AIRBAG SYSTEM WILL NOT OPERATE IN A CRASH.
NHTSA complaint #10250188 — an unverified report by a vehicle owner.
at 79,000 milesTexas City, TXFire
STEERING:COLUMN
TL*THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. WHILE STOPPED AT A STOP LIGHT, SMOKE APPEARED FROM THE STEERING COLUMN. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE MULTIFUNCTION SWITCH IN THE STEERING COLUMN FAILED. THEY FURTHER STATED THAT ONCE THE SWITCH FAILS, IT COULD CATCH FIRE. THE VEHICLE CANNOT BE DRIVEN UNTIL THE SWITCH IS REPLACED. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
NHTSA complaint #10230162 — an unverified report by a vehicle owner.
at 100,000 milesPalm BAY, FL
AIR BAGS
TL*THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. SHE STATED THAT SHE HEARD A CONSTANT BEEPING NOISE. THE DEALER STATED THAT THE CONTROL PANEL CAUSED THE FAILURE AND THIS COULD RESULT IN THE AIRBAGS DEPLOYING WITHOUT WARNING. AS A RESULT, THE DEALER DISCONNECTED THE AIRBAGS. THE BEEPING NOISE CONTINUED TO OCCUR. AS OF MAY 19, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
NHTSA complaint #10228216 — an unverified report by a vehicle owner.
at 55,000 milesOley, PA
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IN THIS EXPLORER (VIN 'X') STARTED SLIPPING AT 55K MILES BETWEEN 2-3 SHIFT. I HAD THE TRANSMISSION REBUILT BY FELLOW MECHANICS FOR $1200 TOTAL BEFORE TOTAL FAILURE.
NHTSA complaint #10217549 — an unverified report by a vehicle owner.
at 114,300 milesSaint Peters, MO
SEATS
THE FRONT DRIVERS' SEAT FRAME NEAR THE SEAT-BACK ADJUSTMENT LEVER BROKE WHILE DRIVING, FORCING THE DRIVERS SEAT-BACK TO PLUMMET BACKWARDS ALARMING THE DRIVER AND ALL PASSENGERS. FORTUNATELY NO ONE WAS SITTING ON THE DRIVERS SEAT IN THE REAR. THEY COULD'VE BEEN CRUSHED. THE ONLY EVENT LEADING UP TO THE SEAT FRAME BREAKING WAS PUTTING ALL MY WEIGHT INTO THE SEAT, AS IT IS DESIGNED TO SUPPORT.
NHTSA complaint #10215283 — an unverified report by a vehicle owner.
Manhattan, KS
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
GEAR SHIFT FELL OFF WHEN TRYING TO BACK OUT OF DRIVEWAY. THE ENTIRE STEERING WHEEL SHAFT NEEDED TO BE REPLACED. THANK HEAVENS WE WERE IN THE DRIVEWAY AND NOT ON THE ROAD.
NHTSA complaint #10213626 — an unverified report by a vehicle owner.
West Melbourne, FL
VEHICLE SPEED CONTROL
RECEIVED RECALL NOTICE ON 2000 FORD EXPLORER FOR DEFECTIVE SPEED CONTROL UNIT THAT CAN CAUSE FIRES IN AUG.'07 AND SEP'07. CALLED LOCAL DEALER OCT.07, NO PART AVAIL WAS TOLD AVAIL IN DEC.'07 WHEN TO DEALER IN DEC.'07 IN PERSON WAS NOW TOLD PART NOT AVAIL. UNTIL "MAYBE" MARCH 2008. THIS IS UNACCEPTABLE!
NHTSA complaint #10212845 — an unverified report by a vehicle owner.
Sunny Isles Beach, FLCrash1 injured
TIRES
2000 FORD EXPLORER TURNED OVER FOUR TIMES. CONSUMER WOULD LIKE SOME HELP IN THIS MATTER. HE STATED THAT NO ONE HAS HELPED HIM WITH TRYING TO HAVE ACTION TAKEN AGAINST FORD. *KB INFORMATION TAKEN FROM PREVIOUS COMPLAINT. THE TIRE DETACHED FROM THE VEHICLE.
NHTSA complaint #10210585 — an unverified report by a vehicle owner.
at 136,000 milesLilburn, GA
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE PARKING BRAKE WOULD NOT SUPPORT THE VEHICLE WHEN ENGAGED. AS OCTOBER 23, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 136,000 AND CURRENT MILEAGE WAS 140,000.
NHTSA complaint #10206624 — an unverified report by a vehicle owner.
at 45,000 milesPrineville, ORFire
ELECTRICAL SYSTEM
I STARTED MY FORD EXPLORER SPORT ON JANUARY 30 FOR A FEW MINUTES TO WARM IT UP, BEFORE I DROVE TO WORK. I RAN BACK INTO THE HOUSE FOR APROX 4 MINUTES, WHEN I CAME BACK OUT THE FRONT OF THE EXPLORER WAS IN FLAMES, IT TOTALLY BURNED BEFORE THE FIRE DEPT COULD GET THERE TAKING OUR BARN WITH IT.
NHTSA complaint #10205450 — an unverified report by a vehicle owner.
Santa Clara, CA
SEATS:FRONT ASSEMBLY:RECLINER
1) DRIVERS SEAT COLLAPSE. 2) FORD ISSUED A RECALL CLAIMING A DEFECTIVE DRIVER SEAT BOLT 3) TOOK VEHICLE TO FORD DEALERSHIP FOR REPAIR, DEALERSHIP CONFIRMS THE RECALLED BOLT IS BROKEN AND THE CAUSE OF THE SEAT FAILURE. FORD WANTS $460.00 TO REPLACE THE RECALLED BOLT. WHY DOES FORD EXPECT ME TO PAY FOR A RECALL. 4) SEAT WILL NOT STAY UPRIGHT AT ALL SINCE THE DEALERSHIP PERFORMED THE INSPECTION.
NHTSA complaint #10201835 — an unverified report by a vehicle owner.