26 of the
1,818 complaints about the 1996 Ford Explorer are about the
fuel system — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
175,500 miles.
I PURCHASED THIS EXPLORER THE FIRST YEAR THAT THE V-8 WAS AVAILABLE. THE EXHAUST MANIFOLD FRACTURED 4 TIMES DURING THE 12 YEARS THAT I HAD THE VEHICLE. THE PART COST OVER $300 AND WAS ON "NATIONAL BACKORDER" FOR OVER A YEAR, SO I HAD MY NEPHEW (CERTIFIED WELDER) WELD THE PIECE TOGETHER AND REINSTALLED BY AN AUTO MECHANIC. MY NEPHEW STATED THAT WHEN YOU HAVE "POT-METAL" WELDED TO STEEL, IT WILL ALWAYS FRACTURE, SO THIS PART WAS NEVER MANUFACTURED CORRECTLY. FORD DENIED MY REQUEST FOR REIMBURSEMENT, EVEN AFTER THE 3RD TIME IT FRACTURED (PERSISTENT PROBLEM?) IT RELEASED FUMES INTO THE CAR THROUGH THE VENTS AND FLOORBOARDS. NOW I SEE THERE IS A PROBLEM WITH THE NEWER EXPLORERS AND I FEEL THAT THIS HAS BEEN A MANUFACTURING PROBLEM FOR MANY, MANY YEARS, BUT JUST NOW HAS CAUGHT UP WITH FORD BECAUSE IT WAS INVESTIGATED BY NEWS MEDIA, WHERE I HAD NO RECOURSE BACK IN THE DAY FOR THE CORRECTION ON MY VEHICLE.
NHTSA complaint #11046568 — an unverified report by a vehicle owner.
at 194,000 milesSomonauk, IL
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1996 FORD RANGER. THE CONTACT STATED THE STRAPS TO THE GAS TANK RUSTED AND BROKE CAUSING THE GAS TANK TO DROP TANK DROPPED ONTO DRIVESHAFT CAUSING FUEL LEAKAGE. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 194,000. UPDATED 09/29/2011 *LN
NHTSA complaint #10419805 — an unverified report by a vehicle owner.
at 205,000 milesAshland, OR
FUEL SYSTEM, OTHER
WHILE WE WERE DRIVING ON I-84 NEAR MIDDLETON, ID, OUR GAS PEDAL (THROTTLE PEDAL) UN-WELDED (FELL OFF) COMPLETELY. WE GOT TO THE SIDE OF THE ROAD (IT SLOWED DOWN--WASN'T "STUCK" AT ANY SPEED) AND DIDN'T HAVE AN ACCIDENT. WE WERE TOWED TO CALDWELL, ID, WHERE A MECHANIC REPAIRED IT. I THINK HE PUT IN 3 NUTS/BOLTS TO KEEP THE PEDAL AFFIXED. I HAVE CALLED FORD MOTOR CO. (DID ON 8/16/10), BUT OBVIOUSLY THIS COULD'VE BEEN VERY DANGEROUS. WE GOT LUCKY. I WONDER IF OTHER FORDS HAVE HAD WELDED PARTS FALL OFF/UN-WELD WHILE DRIVING.
NHTSA complaint #10352174 — an unverified report by a vehicle owner.
at 157,000 milesWaterloo, IA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL*THE CONTACT OWNS A 1996 FORD EXPLORER. THE CONTACT STATED THAT DASHBOARD LIGHTS WERE TOO DIM. THE GAS CAP WAS NOT SECURE ON THE TANK AND DID SHE WAS UNABLE TO REPLACE THE GAS CAP ON TIGHT. THE DEALER ADVISED HER THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED BECAUSE IT ADDED TO THE POLLUTION. SHE RECEIVED RECALL NOTICE 09V399000,VEHICLE SPEED CONTROL AND THE DEALER REPLACED THE CATALYTIC CONVERTER INSTEAD OF THE SPEED CONTROL DEACTIVATION SWITCH. SHE CALLED THE DEALER AND THE MANUFACTURER BUT RECEIVED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 157,000.
NHTSA complaint #10316850 — an unverified report by a vehicle owner.
Castro Valley, CA
FUEL SYSTEM, OTHER
STRONG ODOR OF FUEL INSIDE VEHICLE.
NHTSA complaint #10086478 — an unverified report by a vehicle owner.
Colorado Springs, CO
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
I HAD THIS SAME PROBLEM WITH MYH 1994 EXPLORER. WHEN THE TEMPERATURE IS OVER 85 DEGREES OUTSIDE AND THE AIR CONDITIONER IS ON, WE GET AN EXTREMELY STRONG ODOR OF RAW GASOLINE INSIDE THE CAR. IT MAKES US NAUCEOUS. THIS HAPPENS ESPECIALLY WITH IN-TOWN STOP AND GO DRIVING.
NHTSA complaint #751129 — an unverified report by a vehicle owner.
Townsend, MA
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP WAS BEING REPLACED. TOWNSEND FORD PERFORMED THE JOB. TECH BROKE CHEAP PLASTIC CLIP REQUIRING FUEL FILLER NECK TO BE REPLACED. IT'S DEFECTIVE. WILL NOT SEAL. GAS VAPOR LEAK. CHECK ENGINE STAYS ON. FORD HAS PROBLEM WITH SUPPLIER. NONE IN COUNTRY TOLD TO ME ABOUT A COUPLE MONTHS AGO. STILL NONE NOW. GAS VAPOR LEAK IS HEALTH HAZARD AND UNSAFE IN MY OPINION. THEY KEEP BLOWING ME OFF ON RESOLUTION. CAN YOU HELP? -THANKS-
NHTSA complaint #749938 — an unverified report by a vehicle owner.
Townsend, MA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL PUMP WAS BEING REPLACED. TOWNSEND FORD PERFORMED THE JOB. TECH BROKE CHEAP PLASTIC CLIP REQUIRING FUEL FILLER NECK TO BE REPLACED. IT'S DEFECTIVE. WILL NOT SEAL. GAS VAPOR LEAK. CHECK ENGINE STAYS ON. FORD HAS PROBLEM WITH SUPPLIER. NONE IN COUNTRY TOLD TO ME ABOUT A COUPLE MONTHS AGO. STILL NONE NOW. GAS VAPOR LEAK IS HEALTH HAZARD AND UNSAFE IN MY OPINION. THEY KEEP BLOWING ME OFF ON RESOLUTION. CAN YOU HELP? -THANKS-
NHTSA complaint #749938 — an unverified report by a vehicle owner.
Townsend, MA
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP WAS BEING REPLACED. TOWNSEND FORD PERFORMED THE JOB. TECH BROKE CHEAP PLASTIC CLIP REQUIRING FUEL FILLER NECK TO BE REPLACED. IT'S DEFECTIVE. WILL NOT SEAL. GAS VAPOR LEAK. CHECK ENGINE STAYS ON. FORD HAS PROBLEM WITH SUPPLIER. NONE IN COUNTRY TOLD TO ME ABOUT A COUPLE MONTHS AGO. STILL NONE NOW. GAS VAPOR LEAK IS HEALTH HAZARD AND UNSAFE IN MY OPINION. THEY KEEP BLOWING ME OFF ON RESOLUTION. CAN YOU HELP? -THANKS-
NHTSA complaint #749938 — an unverified report by a vehicle owner.
Townsend, MA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL PUMP WAS BEING REPLACED. TOWNSEND FORD PERFORMED THE JOB. TECH BROKE CHEAP PLASTIC CLIP REQUIRING FUEL FILLER NECK TO BE REPLACED. IT'S DEFECTIVE. WILL NOT SEAL. GAS VAPOR LEAK. CHECK ENGINE STAYS ON. FORD HAS PROBLEM WITH SUPPLIER. NONE IN COUNTRY TOLD TO ME ABOUT A COUPLE MONTHS AGO. STILL NONE NOW. GAS VAPOR LEAK IS HEALTH HAZARD AND UNSAFE IN MY OPINION. THEY KEEP BLOWING ME OFF ON RESOLUTION. CAN YOU HELP? -THANKS-
NHTSA complaint #749938 — an unverified report by a vehicle owner.
Saipan, MT
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE DEALER IS BEEN INFORMING THAT THEY ARE WORKING ON FUEL GUAGE PROBLEM FOR ALMOST 1 YEAR AND REPLACED THE ASSEMBLY IN THE FUEL TANK AND CONTACTED FORD SEVERAL TIMES. I ALSO CONTACTED THEM AND SPOKE TO SHAWN @ 1-800-392-3673 EXTN: 3066. HE TOLD ME FORD WILL CONTACT ME, BUT, FAILED TO CONTACT. ABS PROBLEM CAME RECENTLY. DEALER REAPLACED A PART, BUT, DID NOT RESOLVE THE PROBLEM. AS PER THE DEALER THE FORD MOTORS ARE AWARE OF THE FUEL GUAGE PROBLEM FROM THE BEGINING BUT, FAILED TO COME UP WITH A RECOMMENDATION.
NHTSA complaint #748925 — an unverified report by a vehicle owner.
Roseville, CA
FUEL SYSTEM, GASOLINE
A STRONG SMELL OF FUEL INSIDE OF VEHICLE. DRIVER HAS TO ROLL DOWN WINDOWSBECAUSE FUMES MAKE CONSUMER SICK.
NHTSA complaint #883294 — an unverified report by a vehicle owner.
Albuquerque, NM
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DURING A ROUTINE TRANSMISSION FLUID AND FILTER CHANGE I DISCOVERED A POTENTIAL PROBLEM.DURING THE REFILL AND CHECK OF PROPER FLUID LEVEL THE DIPSTICK GIVES A FALSE INDICATION THAT THE FLUID IS AT THE CORRECT LEVEL. IT INDICATED TO ME THAT THE LEVEL WAS OVER FULL. THIS WAS EVEN VERIFIED BY A CERTIFIED ASE TECHNICIAN AT A LOCAL WALMART. HE NOTED THE LEVEL WAS LOW. I DISCOVERED THAT YOU HAVE TO LOOK AT THE OPPOSITE SIDE OF THE DIPSTICK TO ACQUIRE THE CORRECT READING. BY DOING THIS I DISCOVERED THE FLUID WAS NEARLY 2 QUARTS LOW. THE READING ON THE FRONT SIDE NEVER CHANGED WHERE THE CROSS HATCHED INDICATORS ARE. THIS COULD BE FIXED BY A SIMPLE CHANGE IN THE DIPSTICK. THIS PRESENTS A PROBLEM OF TRANSMISSION FAILURE DUE TO IMPROPER FLUID LEVELS. I BELIEVE OWNERS SHOULD BE NOTIFIED.
NHTSA complaint #740452 — an unverified report by a vehicle owner.
Kihei, HI
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
TRANSMISSION FAILED TWICE UNDER NORMAL DRIVING CONDITIONS. LOST POWER UNDER CERTAIN CIRCUMSTANCES. SAME PROBLEM BOTH TIMES. ENGINE SEIZED WHEN VEHICLE HIT A PUDDLE OF WATER AT LOW SPEED. AIR INTAKE IS MOUNTED UNUSALLY LOW ON THIS EXPLORER ALLOWING WATER INTO THE COMBUSTION CHAMBER AND CAUSING HYDROSTATIC LOCK. FORD MOTOR COMPANY HAS BEEN CONTACTED AND READS A SCRIPTED RESPONSE WHEN I HAVE TRIED TO GET ANY ADDITIONAL INFORMATION ABOUT WHAT I CONSIDER A SERIOUS DESIGN FLAW.
NHTSA complaint #740037 — an unverified report by a vehicle owner.
Ogden, IA
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP BROKE. THERE WAS A RECALL FOR THIS PROBLEM, BUT THIS VEHICLE WAS NOT AFFECTED BY RECALL ALTHOUGH IT HAS SAME PROBLEM. *AK WITH CRUISE CONTROL ENGAGED, VEHICLE WON'T STOP UNLESS CONSUMER STOMPED ON GAS PEDAL SEVERAL TIMES, CONSUMER STATES THE GAS PEDAL SEEMED STUCK AND ACCELERATION WOULDN'T STOP. *SLC
NHTSA complaint #879483 — an unverified report by a vehicle owner.
Coatesville, PA
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL SHUT OFF SWITCH ACTIVATED BY FRONT PASSENGER'S LEG TWICE WHILE VEHICLE IN OPERATION
NHTSA complaint #735745 — an unverified report by a vehicle owner.
Tucson, AZ
FUEL SYSTEM, OTHER
GAS GAUGE DOES NOT MOVE WHEN FILLED WITH GAS OR WHILE DRIVING. CAUSE UNKOWN. DEALER CANNOT CORRECT PROBLEM. *AK THE TEMPERATURE GAUGE IS ERRATIC, DEALER REPLACED A WIRING HARNESS, HOWEVER THIS DID NOT WORK, DEALER CAN NOT REMEDY THE ERRATIC TEMPERATURE GAUGE OR THE INACCURATE GAS GAUGE. *SLC
NHTSA complaint #824240 — an unverified report by a vehicle owner.
SAN Diego, CA
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
ENGINE AND FUEL INJECTION MALFUNCTION. CHECK ENGINE LIGHT FLASHED, ENGINE RPM'S RAISE TO 4000-5000 WITHOUT ACCELERATION, VEHICLE JERKS AS IF RECEIVING FUEL INTERMITTENTLY. VEHICLE SOMETIMES STALLS AND/OR WILL NOT START.
NHTSA complaint #529567 — an unverified report by a vehicle owner.
Temecula, CA
FUEL SYSTEM, OTHER
EXTREME FUEL FUMES INSIDE VEHICLE.
NHTSA complaint #604871 — an unverified report by a vehicle owner.
Palos Verdes Estates, CA
FUEL SYSTEM, OTHER
FUEL GAUGE FAILED.
NHTSA complaint #606096 — an unverified report by a vehicle owner.
Beverly Hills, CA
FUEL SYSTEM, OTHER
FUEL SWITCH CONNECTOR FAILED.
NHTSA complaint #603599 — an unverified report by a vehicle owner.
VEHICLE WAS DRIVEN AND PARKED ON THE CARPORT, UNDER THE HOOD COMPARTMENT FIRE, CAUSING THE VEHICLE/CARPORT TO COMPLETELY BURN. ALSO, SMOKE DAMAGES, FIR EWAS CAUDED BY FAULTY FUEL INJECTORS.
NHTSA complaint #811733 — an unverified report by a vehicle owner.
Hermosa Beach, CA
FUEL SYSTEM, OTHER
FUEL GAUGE INOPERATIVE.
NHTSA complaint #602775 — an unverified report by a vehicle owner.
Valley Stream, NY
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
WATER SPLASHED UP INTO THE AIR INTAKE PORT, CAUSING ENGINE TO SEIZE.
NHTSA complaint #510332 — an unverified report by a vehicle owner.
Portmouth, VA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL VENT TUBE FAILED, FUEL SPRAYED OUT OF THE FUEL TANK WHEN FILLING THE TANK.
NHTSA complaint #980704 — an unverified report by a vehicle owner.
Arlington, TX
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A SPLINTERED TWO BY FOUR PIERCED THE GAS TANK. TT
NHTSA complaint #976716 — an unverified report by a vehicle owner.