1997 Ford Explorer headlight problems

EXTERIOR LIGHTING

THE 1997 FORD EXPLORER 4D EDDIE BAUER EDITION HAS A COMPUTER CONTROLLED MESSAGE CENTER. THE MESSAGE CENTER CONTROLS AMONG OTHER THINGS THE VEHICLE HEADLIGHTS AND FOG LAMPS. THE LIGHT OUT MODULE (LOM) ALSO KNOWN AS THE INDICATOR WARNING SYSTEM CONTROL IS LOCATED INSIDE THE MESSAGE CENTER CONSOLE AND RUNS "HOT" IN TEMPERATURE BECAUSE OF A FLAWED DESIGN. THE CURRENT DESIGN LEADS TO INTERNAL ELECTRICAL SYSTEM FAILURES THAT RESULT IN A LOSS OF THE LOW BEAM HEADLIGHTS. THE SYSTEM IS DESIGNED TO NOTIFY THE DRIVER OF A HEADLIGHT OR LAMP FAILURE, ETC, HOWEVER, THE FAILURE OF THE NOTIFICATION SYSTEM CAUSES THE LOW BEAM HEADLIGHTS (AND FOG LAMPS AS THEY ARE ON THE SAME CIRCUIT) TO FAIL. ON JUNE 25, 2014, THE SECOND FAILURE OF THE SYSTEM OCCURRED (WE ARE THE ORIGINAL OWNERS AND HAVE PREVIOUSLY REPLACED THE INDICATOR WARNING SYSTEM CONTROL OR LIGHT OUT MODULE (LOM) AT GREAT EXPENSE). FORD MOTOR COMPANY MUST RECALL THE 1997 FORD EXPLORER EDDIE BAUER EDITION AND ANY OTHER LIKE DESIGNED FORD PRODUCT WITH A LIGHT OUT MODULE (LOM) THAT FAILS LEAVING THE DRIVER WITHOUT LOW BEAMS AND NO MEANS OF FIXING THE SAID DEFECT WITHOUT AN AUTHORIZED FORD DEALER'S REPAIR (AT GREAT EXPENSE) THAT IS LIFE THREATENING IN THE INTERIM. SUCH REPAIRS ARE NOT POSSIBLE IF ON AN EXTENDED TRIP IN RURAL SETTINGS. THE ABSENCE OF LOW BEAM HEADLIGHTS AFTER SUNSET AND BEFORE SUNRISE IS LIFE THREATENING AND UNACCEPTABLE TO THE OCCUPANTS OF A 1997 FORD EXPLORER AS WELL AS TO PEDESTRIANS AND OTHER VEHICLES WHO CANNOT SEE THE FORD EXPLORER OPERATING WITHOUT HEADLIGHTS. THE CORRECTIVE SOLUTION NEEDS A VENTING SYSTEM SUCH THAT THE MESSAGE CENTER DOES NOT CONTINUALLY MELT THE INDICATOR WARNING SYSTEM CONTROL OR LIGHT OUT MODULE (LOM). THANK YOU FOR YOUR SERVICE AND FOR YOUR PROMPT ATTENTION TO THIS DEFECT REQUIRING A CORRECTIVE RECALL.

NHTSA complaint #10607048 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

I OWN A FORD EXPLORER XLT 1997 AND THE REAR PASSENGER DOOR ON THE DRIVERS SIDE ONLY OPENS FROM THE INSIDE WHILE THE OTHER REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUT (CHILD LOCK NOT ACTIVATED). THE DRIVERS DOOR DOESN'T LOCK AND WHEN IT DOES LOCK, IT DOESN'T UNLOCK OR STICKS SO BAD IT HAS BE UNLOCKED WITH PLIERS, CAUSING THE DRIVER TO HAVE TO GET IN AND OUT OF THE CAR THROUGH THE FRONT PASSENGER SIDE DOOR. THE INTERIOR MAP LIGHT AND REAR INTERIOR DOOR LIGHT ABOVE THE BACKSEATS STAY ON CONSTANTLY EVEN WHEN SWITCHED OFF AND THE LIGHTBULBS HAD TO BE REMOVED BECAUSE THEY WOULDN'T TURN OFF AND WERE OVERHEATING.

NHTSA complaint #10515198 — an unverified report by a vehicle owner.

INTERIOR LIGHTING

FAR LEFT DASH LIGHTS AND LIGHTS BEHIND INDICATORS ON LEFT SIDE OF STEERING WHEEL WENT OUT SHORTLY AFTER RECEIVING THE VEHICLE IN 1998; THIS WAS REPAIRED UNDER WARRANTY; THE LIGHTS WENT OUT AGAIN SOMETIME AFTER THE WARRANTY PERIOD EXPIRED. THE SOUND SYSTEM AMPLIFIER GOES OUT INTERMITTENTLY WITH NO DISCERNIBLE CAUSE; THIS HAS GONE ON FOR YEARS; THE DEALER SAYS IT WOULD COST OVER $600 TO REPLACE THE AMPLIFIER.

NHTSA complaint #10224359 — an unverified report by a vehicle owner.

INTERIOR LIGHTING

TL*THE CONTACT OWNS A 1997 FORD EXPLORER. THE CONTACT ATTEMPTED TO OPEN THE WINDOWS, BUT WAS UNSUCCESSFUL. THE WINDSHIELD WIPERS, INTERIOR LIGHTS, AND THE 4X4 ALSO FAILED TO OPERATE. THE DEALER HAS NOT DIAGNOSED THE VEHICLE. THERE WERE NO WARNING INDICATOR LIGHTS PRIOR TO THE FAILURES. THE CONTACT IS UNABLE TO DRIVE THE VEHICLE DUE TO THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 03-04-08

NHTSA complaint #10217244 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

DT*: THE CONTACT STATED WHILE TRAVELING 50 MPH ON ANY ROAD CONDITION, THE VEHICLE SWAYED VIOLENTLY FROM SIDE TO SIDE. THE SWAY BAR WAS REPLACED IN 2003. A FEW MONTHS LATER, THE CONTACT NOTICED THERE WAS A NHTSA RECALL, #00V402000, REGARDING THE SUSPENSION. THE SERVICE DEALER WAS CONTACTED AND DETERMINED THAT A DIAGNOSTICS TEST NEEDED TO BE PERFORMED BEFORE ANY WORK WAS TO BE DONE. THE TEST SHOWED THE UPPER AND LOWER BALL JOINTS ALONG WITH THE CAMBER CASTOR KIT WERE DAMAGED. ALSO THE PASSENGER AND BOTH REAR DOORS DID NOT OPEN. THE FRONT DRIVER'S DOOR HAD DIFFICULTIES CLOSING ON TWO OCCASIONS. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER WHICH OFFERED $6000 FOR A TRADE IN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE LOCKS WERE INOPERATIVE, THE HEADLAMP SWITCH WAS BROKEN. THE VEHICLE NEEDED UPPER AND LOWER BALL JOINTS, HOWEVER THE CONSUMER DECLINED ALL REPAIRS. UPDATED 10/11/06.

NHTSA complaint #10166541 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:TURN SIGNAL:SWITCH

SEVERAL PROBLEMS WITH THIS AUTO, IT SEEMS TO BE FALLING APART. THE DRIVER SIDE SEAT BELT NO LONGER LATCHES. WE HAVE TO LOOP THE DRIVER SIDE THROUGH THE PASSENGER SIDE. IT APPEARS THIS IS AN ISSUE WITH SEVERAL OF THESE MODELS. THIS IS A SERIOUS SAFETY HAZARD AND SEAT BELTS ARE MANDATORY BY LAW. IS THERE ANYTHING BEING DONE? THE LEFT TURN INDICATOR HAS HAD ELECTRICAL ISSUES FOR YEARS. IT MAKES A ZZZZ SOUND AND NO LONGER WORKS. I AM ALSO DOWN TO ONLY ONE DOOR THAT THE KEY WORKS ON. THAT IS THE BACK LIFT. THE DOOR KEY HAD NOT WORKED ON THE DRIVER SIDE FOR YEARS, THEN THE PASSENGER SIDE WENT. I HAVE THE SAME HEAT PROBLEM THE OTHERS ARE HAVING. YOU EITHER GET FULL ON HEAT AND HAVE TO TURN IT ON AND OFF WHEN IT GETS TOO HOT OR YOU GET PARTIAL AC, ALWAYS A LITTLE WARM. BOTH THE AC AND HEAT HAS BEEN SERVICED, THE PROBLEM IS IN THE SWITCH SOMEWHERE. AND NOW THE REASON I'M WRITING IS I HAVE MAJOR ELECTRICAL PROBLEMS. FUSES AND SOLINOIDS HAVE BEEN LOOKED AT, THERE ARE NO LONGER LIGHTS IN THE DASH AREA. THE LIGHTS ON ALARM (DING DING DING DING) REMAINS ON WHEN THE CAR IS OFF, THE KEYS OUT AND THE DOOR SHUT WHICH HAS DRAINED MY BATTERY COMPLETLY. I HAVE JUMPED STARTED IT TWICE AND NOW IT SITS IN MY DRIVEWAY BECAUSE IT WILL COST A FORTUNE TO HAVE THE ELECTRICAL LOOKED AT. IF THIS IS AN ISSUE WITH ANYONE ELSE IT SHOULD BE REPORTED TO FORD. NOT ONLY CAN I NO LONGER DRIVE THIS CAR, IT WOULD BE TOTALLY UNSAFE TO USE IT. I NEED 4WHEEL DRIVE JUST TO GET OUT OF MY DRIVEWAY IN WINTER AND HAVE NO IDEA HOW I'M GOING TO COME UP WITH THE MONEY FOR ALL THESE REPAIRS. PLEASE ADVISE IF THERE ARE ANY RECALLS THAT ADDRESS THESE ISSUES. THE INCIDENT DATE I LISTED BELOW IS FOR THE TIME THE SEATBELT STARTED TO FAIL COMPLETLY. WE WERE ON A VACATION TRIP!

NHTSA complaint #10129981 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:TURN SIGNAL

THE HEADLIGHTS/TURN SIGNAL FAILSEDTO WORK INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.

NHTSA complaint #10106933 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

THE HEADLIGHTS/TURN SIGNAL FAILSEDTO WORK INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.

NHTSA complaint #10106933 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:TAIL LIGHTS

DURING A VEHICLE INSPECTION SEVERAL PROBLEMS WERE FOUND. THE CHILD SAFETY LOCK ON THE PASSENGER SIDE REAR DOOR WAS BROKEN AND THE DRIVER SIDE TAIL LIGHT DOESN'T WORK. PLEASE PROVIDE DETAILS.

NHTSA complaint #10034600 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

CONSUMER STATED WHILE TRAVELING WITHOUT ANY INDICATION VEHICLE HEAD LIGHT WENT OUT. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS

NHTSA complaint #10004558 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:BACK UP LIGHTS:SWITCH

CONSUMER IS THE ORIGINAL OWNER OF THE VEHICLE AND STATED HAS HAD TO REPLACE MULTI-FUNCTION SWITCH 3 TIMES IN 5 YEARS. SWITCH CONTROLS FUNCTIONS OF HEAD LIGHTS, WIPERS, HIGH/LOW BEAMS, ETC. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING. THE CONSUMER NOTICED SMOKE EMITTING FROM SWITCH AND STEERING COLUMN THAT FILLED UP THE ENTIRE CABIN. HAD TO PULL OVER TO AVOID A COLLISION.

NHTSA complaint #10001862 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:TURN SIGNAL:SWITCH

WINDSHIELD WASHER COMES ON INTERMITTENTLY WHILE DRIVING. VEHICLE TAKEN TO DEALER TWICE, MULTI FUNCTION SWITCH WAS REPLACED THE FIRST TIME. IT DID NOT REMEDY THE PROBLEM. SECOND TIME DEALER COULD NOT FIND CAUSE. *AK THE CONSUMER STATED THAT THE VEHICLE WAS AT THE DEALER FOR ONE DAY IN COLD WEATHER OUTSIDE, PROBLEM WAS REPLICATED AND THEY FOUND RELAYS OVERHEATING AND STICKING CAUSED BY SHORTED MALFUNCTION SWITCH ON PRIOR REPAIR AND THEY REPLACED BOTH RELAYS.

NHTSA complaint #899395 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:BACK UP LIGHTS

THE FAILURE OF THE THIRD BRAKE LIGHT WHICH IS AN LED (LIGHT EMITTING DIODE) ASSEMBLY IS A MAJOR SAFETY CONCERN. WHEN THE BRAKE LIGHT FAILURE WAS DISCOVERED I WENT TO THE MANUFACTURER'S DEALERSHIP TO HAVE IT REPAIRED. FIRST I WAS QUOTED A REPAIR PRICE 35 TIMES HIGHER THEN THE AVERAGE BRAKE LIGHT REPLACEMENT OR $350.00. ULTIMATELY, I HAD THE REPAIR DONE FOR $265.00 AFTER SOME SERIOUS DIALOGUE ABOUT THE COST OF THIS PART VERSUS NORMAL BRAKE LIGHT REPLACEMENTS. I EMPHASIED A PART COSTING $35 TIMES THE NORMAL BRAKE LIGHT BULB REPAIR SHOULD BE ENGINEERED TO LAST THE LIFE OF THE VEHICLE. IF IT DID NOT THEN IT MUST BE AN ENGINEERING OR MANUFACTUREING DEFECT. THE DEALERSHIP SAID FORD WOULD NOT RESPOND POSITIVELY TO MY ARGUEMENTS AND THE BEST THEY COULD DO WAS $265.00. I BELEIVE THE SAFETY ISSUE IS DRIVEN BY THE COST OF THIS ASSEMBLY. THERE MAYBE MANY FORD EXPLORERS ON THE ROAD WITH THIS DEFECTIVE PART, SIMPLY BECAUSE THE COST TO REPAIR IS PROHIBITIVE. IN SOME STATES VEHICLE INSPECTIONS ARE NOT REQUIRED UNTIL THE VECHICLE IS RESOLD AND THEREFORE THE PROBLEM COULD GO UNDECTED CREATING A SERIOUS RISK FOR THE DRIVER OF THE FAILING VEHICLE AND ANYONE FOLLOWING BEHIND. I SUGGEST A SAFETY ALERT BE ISSUED IF IT HAS NOT ALREADY BEEN DONE GIVING CONSIDERATION TO THE NUMBER OF LED ASSEMBLIES, BRAKE LIGHT FAILURES AND THE COST OF THE REPAIR THAT A RECALL ALSO BE CONSIDERED.

NHTSA complaint #753075 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:BRAKE LIGHTS

WHEN VEHICLE IS SITTING OR MOVING THERE IS A TICKING NOISE COMING FROM ENGINE. VEHICLE WAS AT REPAIR SHOP, AND MECHANIC TOLD CONSUMER THAT VEHICLE NEEDED A CAM CHAIN GUIDE. DEALERSHIP WAS AWARE OF PROBLEM.*AK DEALER REPLACED THE TIMING CHANIN, ALSO THE BRAKE LIGHT WAS INOPERATIVE.

NHTSA complaint #895605 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

ON THE FIRST OCCASION, THE HEADLIGHTS WOULD GO OUT WHEN THE TURN SIGNAL WAS TURNED ON. THE VEHICLE WAS OUT OF WARRANTY(OVER 36,000 MILES) SO WE HAD OUR REGULAR MECHANIC REPAIR, BUT WE ASKED TO KEEP THE REPLACED PART. THE MOST RECENT PROBLEM (ONLY 11/2 YEARS& APPROX 8000 MILES LATER)WAS THAT THE WINDSHIELD WIPERS WOULD NOT WORK. THIS TIME WE TOOK IT TO A FORD DEALER. THE SERVICE MANAGER MENTIONED THAT THERE HAD BEEN A PROBLEM WITH THIS PART AND THAT FORD HAD MADE AN UPGRADE, BUT NO RECALL HAD BEEN ENACTED. AGAIN WE ASKED TO KEEP THE REPLACED PART (BOTH ARE FORD PARTS#13K359). IF THERE ARE ANY QUESTIONS REGARDING THIS CLAIM, PLEASE LEAVE MESSAGE ON HOME PHONE, OR CONTACT DIANE RUTT BETWEEN THE HOURS OF 9-5 AT 717 336-7534.

NHTSA complaint #750577 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:BRAKE LIGHTS

THE THIRD STOP LIGHT (BALAST) FAILED CAUSING THE VEHICLE TO FAIL INSPECTION, THE CONSUMER FEEL THIS COMPONENT SHOULD BE REPAIR AT THE MANUFACTURERS EXPENCE SINCE THE VEHICLE HAS SUCH LOW MILEAGE. NLM

NHTSA complaint #560323 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

THE HEADLIGHTS WENT OUT WHILE I WAS PASSING ANOTHER VEHICLE ON AN ICY ROAD AT NIGHT BETWEEN DRIGGS, IDAHO AND VICTOR, IDAHO. I CLICKED THE DIMMER WHEN THEY WENT OUT, AND TRIED TO PUT THE DIMMER LEVER INTO ANY OTHER POSITION AND THE LIGHTS WOULD NOT COME ON. I HELD THE DIMMER SWITCH UP AGAINST THE STEERING WHEEL IN THE "BRIGHT" FLASHER POSITION AND THEY CAME ON, BUT BLINDING ONCOMING TRAFFIC SO THAT THEY FLASHED THEIR LIGHTS AT ME. I DROVE THIS WAY TO MY HOME ABOUT SEVEN MORE MILES. THIS IS VERY DANGEROUS! BROADWAY FORD (66 MI FROM OUR HOME) CHARGED US $134.41 TO REPLACE THE MULTI-FUNCTION SWITCH WHICH THEY THINK CAUSED THE PROBLEM, AND I UNDERSTAND FORD RANGERS HAVE BEEN RECALLED FOR THIS PROBLEM.

NHTSA complaint #740752 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:BRAKE LIGHTS

BRAKE LAMP AND FOG LAMP FAILED. MJS

NHTSA complaint #606242 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:FOG LIGHTS

BRAKE LAMP AND FOG LAMP FAILED. MJS

NHTSA complaint #606242 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:TURN SIGNAL:SWITCH

MULTI-PURPOSE DIRECTIONAL SWITCH, DOES NOT OPERATE THE WINDSHEILD WIPERS PROPERLY, HOWEVER, THE SIGNALS WORK. CONSUMER HAS REPLACED THE SWITCH ONCE BEFORE, AND THE PROBLEM HAS REOCCURRED. DEALER HAS BEEN CONTACTED.

NHTSA complaint #838736 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:TURN SIGNAL:SWITCH

WINDSHIELD WIPER/WASHER FAILED, REPLACEMENT OF THE MULTI-FUNCTION SWITCH AND WIPER MOTOR DID NOT RECTIFY FAILURES.

NHTSA complaint #536548 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

INTERMITTENT FAILURE OF THE HEADLIGHTS.

NHTSA complaint #536548 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

DESIGN OF HEADLIGHTS CAUSING IRRITATION AND POOR VISIBILITY TO OTHER DRIVER'S, REQUIRED ADJUSTMENT DOWN.

NHTSA complaint #605858 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:TURN SIGNAL

TURN SIGNAL FAILED.

NHTSA complaint #531770 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:HEADLIGHTS

DRIVER BELIEVES THAT THE HEADLIGHTS ARE AIMED TOO HIGH ON ALL FORD TRUCKS CAUSING BLINDNESS PROBLEMS FOR OTHER DRIVERS.

NHTSA complaint #532639 — an unverified report by a vehicle owner.