157 of the
4,097 complaints about the 2002 Ford Explorer are about the
throttle and cruise control — 4% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
64,000 miles.
F
157
Complaints
32
Crashes
9
Fires
12
Injuries
Exactly what failed
Vehicle Speed Control
10365.6%
Accelerator Pedal
2515.9%
Cruise Control
1710.8%
Cables
85.1%
Linkages
31.9%
Springs
10.6%
Acceleration & Cruise Control across every Ford Explorer year
The contact owns a 2002 Ford Explorer. The contact stated while entering the highway at approximately 45 MPH and accelerating to overtake the next vehicle, the accelerator pedal went to the floorboard however, the vehicle did not respond. The contact was able to pull over safely off the highway. There were no warning lights on the instrument panel. The contact stated that the failure was related to NHTSA Campaign Number: 00V422000 (Vehicle Speed Control). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but did not assist. The approximate failure mileage was 115,000.
NHTSA complaint #11458942 — an unverified report by a vehicle owner.
Chicago, IL
VEHICLE SPEED CONTROL
THE ISSUES THAT I'M HAVING IS THE EXHILARATION (PICKING UP SPEED) ON A PUBLIC STREET AS WELL AS IN THE EXPRESSWAY IT HESITATES TO DO SO. WHEN THE VEHICLE IS PARKED AND I GO TO SWITCH GEARS IT DOES NOT WANT TO SWITCH. THE GAUGE INDICATOR COMES ON AND THE GAS IDLE BE STUCK ON EMPTY WHEN IT HAS A FULL TANK OF GAS. WHILE THE VEHICLE IS IN MOTION THE RADIO VOLUME GOES UP AND DOWN ON ITS OWN. AND THE VEHICLE DID NOT WANT TO START FOR ME ONE DAY THE VERY NEXT DAY IT STARTED RIGHT ON UP (LIKE IT WANT TO START BUT DIDN'T CATCH). ALL OF THIS STARTED HAPPENING AT THE BEGINNING OF OCTOBER 2020
NHTSA complaint #11376670 — an unverified report by a vehicle owner.
at 163,000 milesPorterville, CA
VEHICLE SPEED CONTROL
VEHICLE ACCELERATED TO MAXIMUM RPM'S ON A CITY STREET AND WOULD NOT STOP, EVEN AFTER BRAKE APPLIED. TRIED DOWNSHIFTING, WOULD NOT WORK. RAN THROUGH A RED LIGHT, FORTUNATELY NO ONE WAS IN FRONT OF US OR GOING THE OTHER DIRECTION. HAD TO PUT IT INTO NEUTRAL AND TURN THE KEY OFF TO GET IT TO STOP. MERGED OVER AND PARKED. WHEN RESTARTED, RPM'S STILL AT MAXIMUM UNTIL HOOD WAS OPENED AND THROTTLE CABLE WAS MOVED AROUND. SCARY SITUATION AS WON'T DRIVE IT UNTIL IT IS FIXED. APPOINTMENT SCHEDULED WITH MECHANIC. SHOULD HAVE BEEN A RECALL ON THIS WITH AS MANY COMPLAINTS AS I HAVE READ ABOUT WITH THIS VERY SITUATION. WE COULD HAVE KILLED SOMEONE OR BEEN KILLED.
NHTSA complaint #11098661 — an unverified report by a vehicle owner.
at 108,742 milesLaona, WI
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. ON SEVERAL OCCASIONS, WHILE DRIVING, THE 4WD AUTO HIGH OR LOW FAILED TO OPERATE. WHILE ACCELERATING, THE CONTACT ATTEMPTED TO USE THE CRUISE CONTROL AND, ALTHOUGH THE GREEN CRUISE CONTROL INDICATOR ILLUMINATED, THE VEHICLE FAILED TO ENGAGE. A DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,742.
NHTSA complaint #11003449 — an unverified report by a vehicle owner.
Albuquerque, NM
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10993241 — an unverified report by a vehicle owner.
at 139,514 milesLexington, KYCrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL SEIZED WITHOUT WARNING. THE VEHICLE'S SPEED INCREASED UP TO 90 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND NECK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 139,514.
NHTSA complaint #10929469 — an unverified report by a vehicle owner.
at 103,000 milesBarelett, TN
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD NOT DISENGAGE FROM THE CRUISE CONTROL WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE SPONTANEOUSLY ACCELERATED TO 70 MPH, THE EMERGENCY BRAKE DID NOT WORK, AND THE CRUISE CONTROL WAS STILL ACTIVE. THE VEHICLE WAS SHIFTED INTO PARK AND PULLED INTO A PARKING LOT. THE VEHICLE WAS LEFT THERE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
NHTSA complaint #10874221 — an unverified report by a vehicle owner.
at 30 milesHOT Springs Village, ARCrash
VEHICLE SPEED CONTROL
MY POWER STEERING STUCK CAUSED A WRECK!!
NHTSA complaint #10865249 — an unverified report by a vehicle owner.
at 47,000 milesGarfield, NJCrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE PULLING INTO A PARKING SPACE AT A VERY LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND SURGED FORWARD BEFORE CRASHING INTO A BUILDING. THE DRIVER SUSTAINED INJURIES TO THE LEFT ARM, HIP, HEAD, AND NECK. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 47,000.
NHTSA complaint #10808369 — an unverified report by a vehicle owner.
at 47,000 milesGarfield, NJCrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE PULLING INTO A PARKING SPACE AT A VERY LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION, SURGED FORWARD, AND CRASHED INTO A BUILDING. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED INJURIES TO THE LEFT ARM AND HIP, HEAD, AND NECK. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 47,000.
NHTSA complaint #10808207 — an unverified report by a vehicle owner.
at 194,000 milesShoemakersville, PACrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING LESS THAN 5 MPH, THE VEHICLE'S THROTTLE BECAME STUCK WITHOUT WARNING WHICH CAUSED THE VEHICLE TO ACCELERATE TO A SPEED ABOVE 40 MPH. THE VEHICLE CRASHED THRU A FENCE AND INTO THE REAR OF A MOTOR HOME CAUSING THE FRONT DRIVER'S SIDE TIRE TO FRACTURE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). THE CONTACT SUSTAINED WHIPLASH, NECK AND BACK PAINS FROM THE FAILURE. A POLICE INCIDENT REPORT WAS FILED AND THE VEHICLE WAS TO BE TOWED TO A YARD UNTIL IT WOULD BE ABLE TO GET INSPECTED AND DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 194,000.
NHTSA complaint #10735979 — an unverified report by a vehicle owner.
at 220,000 milesLompoc, CAFire
VEHICLE SPEED CONTROL
I GOT A KNOCK ON MY DOOR BY THE FIRE DEPARTMENT TELLING ME THAT MY CAR SET ON FIRE I FILED A CLAIM WITH MY INSURANCE AND THEY TOLD ME TO FILE A CLAIM WITH FORD BECAUSE THEY HAVE REASON TO BELIEVE IT WAS THE CRUISE CONTROL BUTTON THAT SET THE CAR ON FIRE .
NHTSA complaint #10703950 — an unverified report by a vehicle owner.
at 75,000 milesChicago, IL
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #10678629 — an unverified report by a vehicle owner.
Houston, TXCrashFire1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE ACCELERATED INDEPENDENTLY. ADDITIONALLY, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND AND THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO TREES THEN WENT FORWARD INDEPENDENTLY CRASHING INTO SHRUBS, A FENCE, AND A BUILDING. IN ADDITION, THE AIR BAGS FAILED TO DEPLOY AND SMOKE STARTED TO EMIT FROM THE FRONT OF THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISE AND NECK AND HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10664567 — an unverified report by a vehicle owner.
at 217,000 milesNewton, NJCrash
VEHICLE SPEED CONTROL
DROVE CAR TO TIRE DEALER FOR WHEEL ALIGNMENT. PARKED AND LEFT FOR THEM TO WORK ON. THE NEXT DAY,DEC 10,2014, THE SERVICE TECH DROVE THE CAR FOR A TEST RIDE TO CHECK THE ALIGNMENT BEFORE HE ADJUSTED. HE THEN DROVE INTO THE BAY AND APPLIED FOOT PRESSURE TO THE GAS PEDDLE TO GET ONTO THE ALIGNMENT RAMP. THE PEDDLE STUCK AT HIGH RPMS , 4000+, . AS SUCH THE CAR RAN OFF OF THE RAMP , HE APPLIED BRAKES, TO NO AVAIL, SHUT CAR OFF AT SAME TIME. WHICH STOPPED THE CAR, BUT NOT BEFORE IT CRASHED INTO THE ALIGNMENT MACHINE AND TIRES. CAR WAS HUNG UP ON PART OF THE RAMP HAD TO BE JACKED OFF OF RAMP. FRONT BUMPER DAMAGED, CROSS MEMBER UNDER TRANS PAN BENT, LEFT RARE LOWER CONTROL ARM BENT..TIRE DEALER HAS SENT THE CAR TO FORD DEALER, ON DEC 11,2014 I SPOKE WITH FORD DEALER AND THE HAVE NEVER HAD A PROBLEM LIKE THIS BEFORE. TOLD HIM OF YOUR REPORT PE 05037 AND YOUR LETTER TO FORD. . SINCE YOUR LETTER TO FORD THE INTERNET HAS AT LEAST 25 REPORTS OF THIS SAME PROBLEM MOST WITH ACCIDENTS. THERE MAY ONLY BE 240,000 OF THIS CARS ,AS YOUR REPORT NOTES, BUT THIS PROBLEM CAN CAUSE A DEATH .THIS CAR WAS MADE WITH IN THE TIME PERIOD STATED IN YOU REPORT. THE FIX IS TO REPLACE THE CABLE. I TOLD FORD THAT I WOULD NOT ACCEPT THE CAR UNLESS THE CABLE WAS REPLACED. ON THE OTHER HAND I WOULD EXPECT YOU TO FOLLOW UP ON THIS DEADLY PROBLEM.
NHTSA complaint #10663814 — an unverified report by a vehicle owner.
Lovington, MI
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL) AND THE CONTACT INDICATED THAT AN AUTHORIZED DEALER REPLACED THE WIRING HARNESS BUT DID NOT INSPECT THE ABS CONTROL MODULE CONNECTOR TO DETERMINE IF THE VEHICLE NEEDED TO BE REMEDIED FOR THE RECALL. THE CONTACT REPORTED THE SAFETY CONCERN TO THE MANUFACTURER AND THEY WOULD NOT COMPLY. THE VEHICLE WAS NOT FULLY REPAIRED UNDER THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10651464 — an unverified report by a vehicle owner.
at 75,000 milesNovi, MI
VEHICLE SPEED CONTROL
WHEN BRAKING VEHICLE ACCELERATES. COULD NOT STOP HAD TO PUT IN N AND IT STALLED BEFORE HITTING A STORE FRONT AND A SECOND TIME ON THE WAY HOME AT A RED LIGHT.
NHTSA complaint #10644511 — an unverified report by a vehicle owner.
at 65,000 milesLOS Angeles, CACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE LUNGED FORWARD FORCEFULLY AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO PERSONAL INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10573519 — an unverified report by a vehicle owner.
at 125,000 milesDenver, CO
VEHICLE SPEED CONTROL
WHILE MERGING ONTO THE INTERSTATE THE ACCELERATOR CONTINUED TO ACCELERATE EVEN AFTER I TOOK MY FOOT OFF THE PEDAL. THE RPM'S WERE IN THE RED AND NOTHING I DID WOULD CORRECT THE PROBLEM. THE VEHICLE CONTINUED TO ACCELERATE. I HAD TO APPLY BOTH FEET TO THE BRAKE PEDAL AND PRESS AS HARD AS POSSIBLE TO SLOW THE VEHICLE DOWN. I WAS ABLE TO PULL OFF TO THE SHOULDER AND JAMMED THE TRUCK IN PARK AND THE ENGINE STOPPED.
NHTSA complaint #10559354 — an unverified report by a vehicle owner.
at 130,000 milesSchenectady, NYFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT SMELLED A BURNING ODOR WHILE SITTING AT A TRAFFIC STOP, AND THEN NOTICED THAT THERE WAS SMOKE AND FLAMES COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURY. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC BUT THERE WAS NO DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL ). THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 130,000.
NHTSA complaint #10558331 — an unverified report by a vehicle owner.
at 70,000 milesConroe, TX
VEHICLE SPEED CONTROL:CRUISE CONTROL
APPROXIMATELY 30% OF THE TIME, THE COAST BUTTON ON THE CRUISE CONTROL WILL ACTUALLY FUNCTION AS THE ACCELERATE BUTTON. THIS CAN BE DISTURBING IF YOU HIT COAST TO INCREASE DISTANCE BETWEEN YOU AND ANOTHER VEHICLE. WHEN THIS DOES OCCUR, I AM ABLE TO HIT THE BRAKE PEDAL AND DEACTIVATE THE CRUISE CONTROL.
NHTSA complaint #10545138 — an unverified report by a vehicle owner.
at 147,000 milesThomasville, AL
VEHICLE SPEED CONTROL
CAR LEAKING UNKNOWN FLUIDS .. THERE ARE OUTSTANDING RECALLS ON MY VEHICLE. RECALL ID 09509.
NHTSA complaint #10534700 — an unverified report by a vehicle owner.
Willow Hill, ILFire
VEHICLE SPEED CONTROL
LETTER FROM CONGRESSMAN SHIMKUS ON BEHALF OF CONSTITUENT RE WIRING HARNESS FIRE ON HER RECALLED FORD VEHICLE *TGW THE CONSUMER STATED WHEN SHE CALLED THE DEALER TO INQUIRE ABOUT A RECALL, SHE WAS INFORMED THERE WAS A RECALL. HOWEVER, THE VEHICLE HAD ALREADY BEEN REPAIRED IN ANOTHER STATE IN DECEMBER 2010. THE CONSUMER STATED THE VEHICLE HAS BEEN NO FURTHER THAN WEST THAN MISSOURI. THE CONSUMER REFERENCED RECALL # 09V399000.
NHTSA complaint #10520322 — an unverified report by a vehicle owner.
at 169,122 milesPine Hill, NJ
VEHICLE SPEED CONTROL
WHILE DRIVING HOME FROM WORK, ATTEMPTED TO PASS A SLOWER MOVING CAR. AS I DID SO THE GAS PEDAL STUCK TO THE FLOOR. CAUSING ME TO BRAKE TO SLOW VEHICLE..FINALLY ABLE TO FREE GAS PEDAL BY LIFTING IT UP WITH MY FOOT...MAJOR SAFETY ISSUE..FORD SAID NO RECALL.
NHTSA complaint #10505575 — an unverified report by a vehicle owner.
at 108,000 milesHoneoye Falls, NY
VEHICLE SPEED CONTROL
LIKE MANY OTHER FRUSTRATED FORD OWNERS, I HAVE HAD TRANSMISSION PROBLEMS WITH MY EXPLORER. ITS REALLY FRUSTRATING WHEN YOU TAKE IT TO THE REPAIR SHOP AND THEY DON'T EVEN NEED TO SEE IT TO KNOW THE TRANSMISSION NEEDS TO BE REBUILT, DUE TO THE TRACK RECORD OF THE FAULTY PARTS FORD HAS USED. ITS REALLY SAD WHEN THEY KNOW THE TRANSMISSION WHERE NOT GOOD AND CONTINUED TO INSTALL THEM FOR MORE YEARS. I HOPE SOONER OR LATER THEY OWN UP TO THEIR FAULTS AND DO THE RIGHT THING AND RECALL THE FAULTY TRANSMISSIONS. WE SPENT GOOD MONEY FOR A QUALITY AMERICAN MADE CAR AND DID NOT EXPECT TO HAVE TO INVEST ALMOST $3,000 IN A NEW TRANSMISSION THE NEXT YEAR. FORD WILL LOSE A LOT OF LOYAL CUSTOMERS OVER THIS AND NEEDS TO ADDRESS THIS PROBLEM.
NHTSA complaint #10500874 — an unverified report by a vehicle owner.
at 93,200 milesMidland, MI
VEHICLE SPEED CONTROL
CRUISE CONTROL ELECTRICAL DISENGAGE SWITCH FAILED. CRUISE CONTROL COULD ONLY BE DISENGAGED BY STEPPING ON THE BRAKE VERY HARD OR BY MANUALLY TURNING OFF THE CRUISE CONTROL ON/OFF SWITCH.
NHTSA complaint #10492925 — an unverified report by a vehicle owner.
at 210,000 milesKiowa, CO
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE ACCELERATOR PEDAL BECAME JAMMED. THE CONTACT TRIED DEPRESSING THE BRAKES BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT IMMEDIATELY SHIFTED TO PARK AND SHUT THE IGNITION OFF. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 210,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10487669 — an unverified report by a vehicle owner.
at 147,000 milesRevere, MACrashFire4 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORED. THE CONTACT STATED THAT WHILE DRIVING UPHILL, THE VEHICLE SUDDENLY EMITTED A BURNING ODOR. THE VEHICLE THEN STALLED WITHOUT WARNING AS THE VEHICLE PROCEEDED TO ROLL-BACKWARD AND CRASHED INTO A PHONE POLE. THE VEHICLE THEN CRASHED INTO A RESIDENTIAL HOME. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND MOUTH. THE FRONT SEAT PASSENGER SUSTAINED LACERATIONS AND A BRUISED TAIL BONE. THE PERSON SEATED IN THE REAR PASSENGER SIDE OF THE VEHICLE SUSTAINED INJURIES TO THE BACK AND LACERATIONS TO THE FEET. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED HEAD INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL) HOWEVER, THE CONTACT NEVER RECEIVED NOTIFICATION OF THE RECALL. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGE WAS 147,000.
NHTSA complaint #10487342 — an unverified report by a vehicle owner.
at 175,500 milesMilwalkee, WI
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH THE VEHICLE SPEED SUDDENLY INCREASED UP TO 90 MPH. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY STIFF AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT HAD TO SHIFT INTO PARK IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 175,550.
NHTSA complaint #10472572 — an unverified report by a vehicle owner.
White Plains, KYCrash1 injured
VEHICLE SPEED CONTROL
WENT TO BACK OUT CARPORT, WHEN GAS PEDAL WAS PUSH IT WENT TO FLOOR AND STUCK !, AUTO TRAVELED OUT DRIVE WAY CIRCLED A FIELD COME BACK AND HIT TREE, AFTER TRAVELING APPROX 1500 FT MORE OR LESS, KNOCKED UNCONSCIOUS, BROKE DENTURES, NECK AND BACK INJURIES , CONCUSSION , TOTAL THE AUTO A 2002 FORD EXPLORER ...
NHTSA complaint #10458051 — an unverified report by a vehicle owner.