FaultScore

2016 Ford Explorer acceleration problems

76 of the 3,025 complaints about the 2016 Ford Explorer are about the throttle and cruise control — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 7,820 miles.

A

76

Complaints

1

Crashes

0

Fires

0

Injuries

Exactly what failed

Vehicle Speed Control 74 97.4%
Throttle 2 2.6%

Acceleration & Cruise Control across every Ford Explorer year

1991 31 1.7%
1992 15 0.8%
1993 38 2.1%
1994 56 3.1%
1995 84 4.6%
1996 155 8.5%
1997 213 11.7%
1998 287 15.8%
1999 153 8.4%
2000 117 6.4%
2001 36 2.0%
2002 157 8.7%
2003 37 2.0%
2004 76 4.2%
2005 44 2.4%
2006 28 1.5%
2007 13 0.7%
2010 14 0.8%
2011 19 1.0%
2012 17 0.9%
2013 38 2.1%
2014 29 1.6%
2015 16 0.9%
2016 76 4.2%
2017 22 1.2%
2020 29 1.6%
2021 14 0.8%

What owners said

Filed with NHTSA, in their own words.

a, DC

VEHICLE SPEED CONTROL

Vehicle equipped with operational red and blue emergency lights prohibited by law, facilitates criminal activity such as impersonation of a police officer, civil regulatory laws regarding excess auxiliary lights, etc. Seller has actual knowledge and can be liable under color of law upon a purchase agreement with a buyer. Vehicle has open recalls and unresolved mechanical/electrical maintenance.

NHTSA complaint #11728822 — an unverified report by a vehicle owner.

at 136,000 miles Hapeville, GA

VEHICLE SPEED CONTROL:THROTTLE

The contact owns a 2016 Ford Explorer. The contact stated that while driving 70 MPH, the vehicle unintendedly started to decelerate. Additionally, while depressing the accelerator pedal, the brakes unintendedly engaged. The “Scheduled Maintenance” light was illuminated. The contact pulled over to the side of the road and depressed the accelerator pedal seven times, and the vehicle started to operate as intended. The contact stated that a dealer was contacted. The vehicle was taken to the dealer and was test-driven, and the dealer informed the contact that the vehicle was operating as designed. The contact related the failure to the results of a Google search on the throttle body. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 136,000.

NHTSA complaint #11683940 — an unverified report by a vehicle owner.

at 121,000 miles Chesapeake, VA

VEHICLE SPEED CONTROL

The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, while attempting to make a left or right turn, there was a popping sound coming from the steering wheel. Additionally, while driving on the highway at 70 MPH, the vehicle failed to exceed 70 MPH. The contact stated that there was an abnormal burning odor entering the cabin of the vehicle with the TPMS warning light illuminated. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,000.

NHTSA complaint #11658930 — an unverified report by a vehicle owner.

Hammonton, NJ

VEHICLE SPEED CONTROL

My vehicles wrench sign would turn on do a little jerk then I would lose power to my car. Showed malfunction to power train. Took it to mechanic said there was a Crack in the valve gasket and they fixed that and changed spark plugs. A month later car did the same thing. Has done it a total for 4 times very scary when on a high way and it does it and I have to pull over with traffic coming. Took it to another mechanic and he couldn't figure it out either because there are no codes but said he seem something similar and I needed to change all my coils. So I did that. Thousands of dollars later and no one can still figure out the problem. I don't know if it's some safety issue with the engine or transmission. But 3 certified mechanics can not figure out why my car continues to lose power.

NHTSA complaint #11649640 — an unverified report by a vehicle owner.

at 94,400 miles Alexandria, KY

VEHICLE SPEED CONTROL

The contact owns a 2016 Ford Explorer. The contact stated while stopped, the engine was idling rough. The contact stated that while accelerating, the vehicle was slow to respond and then jolted forward. While driving, reversing, or at a stop, the vehicle was shaking abnormally. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined that the failure was due to the torque converter. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 94,400.

NHTSA complaint #11597948 — an unverified report by a vehicle owner.

Norwich, CT

VEHICLE SPEED CONTROL

While driving on the interstate my transmission decided to stop working. I was not able to safely get off the interstate because this happened going up an incline. My explorer will not shift into any gear and the cost to replace the transmission is $5300. Ford stated that the recall #20B27 was completed on my car in 2020 but when I called after the transmission died they stated that my VIN was not eligible for the #20B27 recall. So, how was it completed if they are now saying the recall wasn’t for my car? My explorer is a 2016/2.3L/6F35 Transmission code/built in Chicago. Ford needs to recall and replace every transmission in these explorers. With so many complaints and transmission failures/problems I’m floored that nothing has been done to remedy this situation that many explorer owners are experiencing. Do better Ford.

NHTSA complaint #11591861 — an unverified report by a vehicle owner.

at 137,000 miles Florence, AL

VEHICLE SPEED CONTROL

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds, the vehicle failed to properly accelerate. The contact stated that the failure was intermittent and mostly occurred while driving up an incline. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 137,000.

NHTSA complaint #11582328 — an unverified report by a vehicle owner.

Sunset Hills, MO

VEHICLE SPEED CONTROL

The transmission began slipping causing poor control at higher speeds using the cruise control or passing gear. Only about 42,000 miles on the vehicle and no financial help from Ford. Service for a new transmission was $7667.11at Dave Sinclair Ford, 7466 South Lindbergh, St. Louis Missouri, 63125. 314-892-2600

NHTSA complaint #11581973 — an unverified report by a vehicle owner.

Rancho Palos Verdes, CA

VEHICLE SPEED CONTROL

I was stopped at a major intersection (very busy) at a red light when my car quit. I tried to restart the car but nothing happened. I was at the bottom of a hill, which has a turn not long before you reach this intersection, the speed limit is 45 mph but its normal for cars to average 50-60 mph. I put my flashers on and called AAA. Cars were piling up behind me trying to get in the other lane, horns were blowing, it was a dangerous situation! I had to remain in my car as it was not safe to get out and try to get to the side of the road. After about 15 minutes I tried to start the car again, I was able to get it going and remove myself from an unsafe situation. The car was not running properly, it was "bucking" and trying to stall, fortunately I was able to get to a safe area to pull over and get it towed. The above was written by my wife, I was not there. I am a retired Staff Engineer for a major OE and have authored many Recalls over my 35 years. This issue is a dangerous pattern failure that Ford issued a Stop Sale for. The failed part, the ETB located on the Throttle body is used on multible models with exactly the same failure. How this hasn't been recalled is amazing. This is a known safety problem, pattern failure of the ETB across madels lines that use that engine (3.5). My car is safe now but what about the ones that will failure tomorrow?

NHTSA complaint #11555649 — an unverified report by a vehicle owner.

Copley, OH

VEHICLE SPEED CONTROL

Sudden deceleration due to P2112 code, electronic throttle body stuck closed.

NHTSA complaint #11551127 — an unverified report by a vehicle owner.

at 58,000 miles Ashburn, VA

VEHICLE SPEED CONTROL

The contact owns a 2016 Ford Explorer. The contact stated while driving at various speeds and while idling, the vehicle was vibrating abnormally. The dashboard was shaking, and the glove box was rattling. While shifting from park to drive or reverse, the vehicle vibrated. Additionally, the vehicle was hesitating and misfiring during acceleration. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 58,000.

NHTSA complaint #11509901 — an unverified report by a vehicle owner.

Oakland, CA Crash

VEHICLE SPEED CONTROL

On Wednesday, November 2, 2022, at about 4:00 pm I proceeded to parallel park my vehicle and as I put my foot on the gas pedal the car took off uncontrollably at a very high speed, I tried to control the car but before I could stop it, I crashed and hit a tree. My vehicle was severely damaged. The vehicle was taken to the Dealer for inspection, and I was told there was nothing wrong. I know what happened and there is something wrong with this vehicle. I am glad that the tree was there because if not I believe I would have ended inside the house that was behind the tree and could have injured someone. My vehicle is at the body shop now, but I don't think I will drive it anymore, I don't feel safe in it.

NHTSA complaint #11492930 — an unverified report by a vehicle owner.

at 57,000 miles Ithica, NY

VEHICLE SPEED CONTROL:THROTTLE

The contact's girlfriend owns a 2016 Ford Explorer. The contact stated after placing groceries inside the vehicle, the contact heard a chime as the liftgate independently started closing, almost striking him on the head. The contact also stated while driving at various speeds, the vehicle would stall or surge upon depression of the accelerator pedal, with the service engine warning light illuminated. The contact also mentioned that the side-view mirrors would independently adjust while driving at various speeds. The contact stated that he manually adjusted the mirrors to correct his driving visibility. The manufacturer was notified of the failure. The contact was informed that the VIN was not under recall. The contact was then transferred to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 57,000.

NHTSA complaint #11419950 — an unverified report by a vehicle owner.

at 173,000 miles Buffalo, NY

VEHICLE SPEED CONTROL

THE CAR LOOSE THE POWER AND DON'T GO OVER 20 MILES AN HOUR . RPM GOES OVER 5000 CAR SPEED DON'T CHANGE MAKE NOISE YOU CAN'T GO UP THE HAVE THE POWER TO GO ONLY 20 MILES TO 23 MILES AN HOUR

NHTSA complaint #11404463 — an unverified report by a vehicle owner.

SAN Jose, CA

VEHICLE SPEED CONTROL

WE ARE DRIVING BACK FROM ZION NATIONAL PARK THEN IN THE FREEWAY SUDDENLY I LOST POWER LUCKILY IT WAS ON A DOWN HILL. I WENT ON THE SIDE OF THE ROAD THEN THEN COUPLE I STARTED RIGHT BACK. NOW AM AFRAID DRIVING IT FAR AWAY. FROM TIME TO TIME WHEN UPHILL IT JERK A BIT AND IT FEELS LIKE LOOSING POWER.

NHTSA complaint #11390355 — an unverified report by a vehicle owner.

Pingree Grove, IL

VEHICLE SPEED CONTROL

USING A PEDAL COMMANDER PC18 BLUETOOTH "THROTTLE ENHANCER" IN AN EMERGENCY VEHICLE EQUIPPED WITH A VHF MOBILE TWO-WAY RADIO. THE RADIO TRANSMITS AT 50W AND IS INSTALLED BY A PROFESSIONAL EMERGENCY VEHICLE UPFITTER PER MANUFACTURERS INSTRUCTIONS. WHEN TRANSMITTING IN THE 156MHZ RANGE THE PEDAL COMMAND CONSISTENTLY AND UNEXPECTEDLY CAUSES THE VEHICLE TO BEGIN ACCELERATING WHEN IN DRIVE, AND INCREASING THE RPM OF THE ENGINE IN PARK. THE ACCELERATION CONTINUES AS LONG AS THE USER IS TRANSMITTING ON THE TWO-WAY RADIO. AS SOON AS THE TRANSMISSING ENDS THE VEHICLE GOES BACK TO IDLE OR RPMS CONSISTENT WITH THE PEDAL POSITION. THESE SYMPTOMS GO AWAY AS SOON AS THE PC18 IS REMOVED. THIS ISSUE WAS ALSO EXPERIENCED BY OTHER USERS WITH PC18 AND RADIOS THAT TRANSMIT IN THE MID 150MHZ RANGE.

NHTSA complaint #11385949 — an unverified report by a vehicle owner.

at 51,000 miles EL Paso, TX

VEHICLE SPEED CONTROL

MY FAMILY AND I WERE AT A A GAS STATION ABOUT TO GET ON THE FREEWAY WHEN MY FORD EXPLORER STARTED TO STALL. I PULLED TO THE SIDE AND TURNED IT OFF AND BACK ON. THIS ACTION SEEMED TO FIX THE PROBLEM; HOWEVER, AFTER THAT DAY (4 MONTHS AGO) THE FORD EXPLORER HAS BEEN STALLING EVERY TIME I START IT AND START TO PULL OUT OF MY DRIVE WAY. IT WILL LOSE SPEED WHEN I TRY TO ACCELERATE AND WILL STALL FOR THE FIRST MINUTE OR SO BEFORE RESUMING BACK TO NORMALS I AM NOW AFRAID TO DRIVE THIS VEHICLE WITH MY FAMILY AS IT DOES NOT FEEL SAFE AT ALL. ADDITIONALLY, AFTER STALLING I WILL GET THE WRENCH SYMBOL ON MY DASH.

NHTSA complaint #11319622 — an unverified report by a vehicle owner.

at 31,000 miles Randolph, MA

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 20 MPH, THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE ACCELERATED AT A FAST RATE. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AFTER WAITING IN PARK FOR A MOMENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

NHTSA complaint #11281762 — an unverified report by a vehicle owner.

at 43,600 miles Fort Bragg, NC

VEHICLE SPEED CONTROL

THE ACCELERATOR BECOMES UNRESPONSIVE AND MY VEHICLE'S RPM DROPS, REGARDLESS IF I AM PRESSING ON THE GAS PEDAL. MOST NOTABLY OCCURS WHEN DRIVING ON THE FREEWAY, BUT HAS HAPPENED DRIVING WITHIN CITY LIMITS. I HAVE TO PRESS DOWN ON THE GAS PEDAL AND WAIT FOR THE VEHICLE TO EVENTUALLY PICK UP SPEED OR SHIFT GEAR TO NEUTRAL TO DRIVE TO BE ABLE TO ACCELERATE WHEN PRESSING ON GAS PEDAL. THIS IS A SAFETY CONCERN DUE TO THE VEHICLE GOING LIMP MODE, ESPECIALLY ON A FREEWAY. THIS HAPPENS APPROXIMATELY 2-3 TIMES IN A 1 HOUR DRIVING PERIOD. THE LAST TIME THIS HAPPENED THE VEHICLE WRENCH LIGHT WHEN ON AND MY VEHICLE WAS JOLTING WHEN I PRESSED ON THE GAS PEDAL. WHEN I TOOK IT TO THE DEALERSHIP THE WRENCH LIGHT WENT AWAY. IT IS CURRENTLY BEING SEEN BY A TECHNICIAN; HOWEVER, THE TECHNICIAN IS HAVING A HARD TIME DUPLICATING THIS PROBLEM. THIS PROBLEM IS INTERMITTENT. I TRIED TO TAKE IT TO ANOTHER DEALERSHIP PREVIOUSLY FOR THE SAME ISSUE, HOWEVER THEY TURNED ME DOWN DUE TO IT BEING AN INTERMITTENT ISSUE.

NHTSA complaint #11267593 — an unverified report by a vehicle owner.

at 40,000 miles Lansing, MI

VEHICLE SPEED CONTROL

WITH NO WARNING - EXPERIENCED SUDDEN LOSS OF POWER WHILE DRIVING. ENGINE LIGHT CAME ON. ALSO THE WRENCH LIGHT CAME ON WITH A MESSAGE THAT SAID "SEE MANUAL." I WAS ABLE TO GET OUT OF TRAFFICE AND PULL OVER. AFTER TEN MINUTES, I RESTARTED THE CAR. THE CAR STARTED BACK UP WITH NO PROBLEM AND THE ENGINE LIGHT WAS BACK OFF. FROM THERE IT DROVE BEAUTIFULLY LIKE IT NEVER HAPPENED - EXCEPT THAT IT DID ! FOUR DAYS LATER, I TAKE IT TO THE DEALORSHIP. THEY DETERMINED THAT THIS HAPPENED DUE TO A DEFECTIVE THROTTLE BODY. I HAVE TO HAVE IT REPLACED AND IT'S GOING TO COST ME $380. I FIND IT HARD TO BELIEVE THAT WITH THE SIGNIFICANT NUMBER OF COMPLAINTS ON THIS ISSUE ALL OVER THE INTERNET THAT THEY DIDN'T KNOW ABOUT THIS AT THE DEALORSHIP WHEN THEY SOLD ME THE CAR. AND ALSO THAT FORD HAS NOT RECALLED THIS YET CONSIDERING THE NUMBER OF COMPLAINTS. I HAVE TO HAVE THIS FIXED, I HAVE NO CHOICE. I WOULD DEFINITLY LIKE TO REUMBERSED FOR THIS REPAIR. BUT IN ADDITION TO THE OUT OF POCKET COST, THE POWER GOING OUT ON THE CAR WHILE DRIVING IS A MAJOR SAFETY ISSUE. WITH THE SIGNIFICANT NUMBER OF COMPLAINTS ON THIS ISSUE WITH THIS SPECIFIC VEHICLE MODEL / YEAR , I HOPE THAT SOMEBODY DOESN'T HAVE TO DIE BEFORE THEY PLACE A RECALL ON THIS ISSUE.

NHTSA complaint #11240868 — an unverified report by a vehicle owner.

at 140,000 miles Smyrna, GA

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 75 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RETRIEVED DIAGNOSTIC TROUBLE CODE: P2111 (THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN). THE VEHICLE WAS NOT REPAIRED. AUTONATION FORD MARIETTA (LOCATED AT 869 COBB PKWY SE, MARIETTA, GA 30060, (770) 674-6077) WAS INFOMRED OF THE FAILURE VIA PHONE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA complaint #11210366 — an unverified report by a vehicle owner.

at 45,500 miles Allentown, PA

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GILBOY FORD (2805 MACARTHUR RD, WHITEHALL, PA 18052) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE RECURRED ON MARCH 28, 2019. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,500.

NHTSA complaint #11192344 — an unverified report by a vehicle owner.

Great Falls, MT

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS TOWED TO ROUNTREE FORD (318-798-3673, LOCATED AT 8770 BUSINESS PARK DR, SHREVEPORT, LA 71105) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED. AFTER THE REPAIR, WHILE DRIVING AT AN UNKNOWN SPEED, THE SEAT BELT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WRAY FORD (318-686-7300, LOCATED AT 2851 BENTON RD, BOSSIER CITY, LA 71111) WHERE THE SEAT BELT HARNESS, BUCKLE, AND COMPUTER MODULE WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED AN EXTENDED WARRANTY, STATING THAT NOTHING ELSE COULD BE DONE. LATER ON, WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING LOST POWER. AN UNKNOWN WARNING INDICATOR REGARDING A VISIT TO THE DEALER ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO WRAY FORD WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

NHTSA complaint #11190928 — an unverified report by a vehicle owner.

at 40,000 miles South SAN Francisco, CA

VEHICLE SPEED CONTROL

DURING ACCELERATION, A BRIEF PAUSE IN ACCELERATION OR DOWN SHIFTING OF GEARS. FEELS LIKE THE TRANSMISSION IS SLIPPING. USUALLY NOTICED DURING 30 MINUTES OF NORMAL DRIVING CONDITIONS.

NHTSA complaint #11180097 — an unverified report by a vehicle owner.

at 3 miles Lynwood, CA

VEHICLE SPEED CONTROL

ON A CITY STREET EXPERIENCE LOSS OF ACCELERATING POWER WHILE COMING TO STOP AND CROSSING AN INTERSECTION THE VEHICLE WILL STAR AT A SNAIL PACE BRINGING UP THE SPEED TO 40 MPH ON LIMP MODE SINCE THE VEHICLE SERVICE WRENCH TOOL AND AIR BAG LIGHT UP ON THE DASH BOARD VEHICLE WILL NOT RESPOND PUSHING DOWN ON THE GAS PEDAL.

NHTSA complaint #11143823 — an unverified report by a vehicle owner.

at 34,000 miles Avon Lake, OH

VEHICLE SPEED CONTROL

IT JOLTS, LUNGES, TRANSMISSION DOESN'T ENGAGE AND SLAMS INTO GEAR HARD IT MAKES YOU FEEL YOU GOT REAR ENDED WITH A BIG BANK. SLOW TO ACCELERATE AND WHEN IT FINALLY DOES IT LUNGES

NHTSA complaint #11093175 — an unverified report by a vehicle owner.

at 70,000 miles Lathrop, CA

VEHICLE SPEED CONTROL

2016 FORD EXPLORER ACCELERATES WHILE DRIVING. MY VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP SINCE 12/26/17. I AM CURRENTLY IN A LOANER VEHICLE. RECEIVE UPDATE FIRST WEEK OF FEB 2018 THAT THE TRANSMISSION DEPT WAS BEHIND AND THAT THEY WILL LET ME KNOW AS SOON AS POSSIBLE IF I NEED A NEW TRANSMISSION.

NHTSA complaint #11072766 — an unverified report by a vehicle owner.

at 3 miles Oceanside, CA

VEHICLE SPEED CONTROL

WHEN DRIVING ESPECIALLY ON FREEWAY, THE VEHICLE STARTS TO STALL AND TAKES TIME TO FIND THE SPEED. IT'S COME CLOSE TO ACCIDENTS AS I'VE TRIED TO GET OVER IN TIME WHEN MERGING. HAS HAPPENED SO FAR MORE THAN 5 TIMES. SOMETIME IT HAPPENS AS SOON AS YOU ENTER THE FREEWAY.

NHTSA complaint #11062080 — an unverified report by a vehicle owner.

at 36,500 miles Waukee, IA

VEHICLE SPEED CONTROL

TRAVELLING AT 70 MPH MY VEHICLE'S RPMS DROPPED TO 500 - 1000, THE ACCELERATOR BECAME UNRESPONSIVE, AND I WAS FORCED TO PULL OVER TO THE SIDE OF THE ROAD. IN SPEAKING WITH THE MECHANICS AT THE FORD DEALERSHIP, THE CAUSE OF THE ISSUE WAS A FAILURE OF THE ELECTRONIC THROTTLE BODY (ETB). MY CAR WAS JUST OVER THE 36,000 MILE WARRANTY, AND ALTHOUGH THERE WAS A CUSTOMER SATISFACTION BULLETIN ISSUED, MY VIN NUMBER WAS NOT INCLUDED. THERE IS ALSO AN ACTIVE CLASS ACTION LAW SUIT FOR THE SAME ISSUE IN PREVIOUS MODEL YEARS, NOT INCLUDING 2016. I SPOKE DIRECTLY WITH FORD VIA A PHONE CALL, WHO APOLOGIZED AND SAID THERE WAS NOTHING THEY COULD DO TO COMPENSATE ME FOR THE EXPENSE. THERE IS OBVIOUSLY A VERY DANGEROUS SITUATION, AND PUT MY FAMILY IN DANGER. IN MY OPINION, FORD IS NOT BACKING THEIR PRODUCTS FOR WHAT IS A VERY SERIOUS SAFETY ISSUE.

NHTSA complaint #11011962 — an unverified report by a vehicle owner.

at 11,000 miles Centreville, VA

VEHICLE SPEED CONTROL

WHILE DRIVING @ 50MPH ON A MULTI LANE ROAD, ENGINE IMMEDIATELY WENT TO IDLE AND THE GAS PEDAL WAS INOPERATIVE. LOST ALL POWER AND VEHICLE CAME TO A COASTING STOP. FORTUNATELY THERE WAS AN EXIT NEARBY AND WAS ABLE TO GET THE VEHICLE OFF THE MAIN ROAD. TRIED TO RESTART THE VEHICLE BUT NO EFFECT. HAD VEHICLE TOWED TO DEALER AND THEY REPLACED THE THROTTLE BODY ASSEMBLY. FORTUNATELY THIS DID NOT HAPPEN DURING RUSH HOUR AS THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION. AFTER SEARCHING THE INTERNET, THIS APPEARS TO BE A SYSTEMATIC PROBLEM WITH FORD. JUST WANTED TO GO ON RECORD THAT I ALSO HAD THIS PROBLEM. VEHICLE HAS 11K MILES.

NHTSA complaint #10980238 — an unverified report by a vehicle owner.

Other 2016 Ford Explorer problems

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