2021 Ford F-150 Hybrid driver assist problems

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Ive noticed that the electric motor sometimes doesnt want to disengage quickly when I step on the brakes. In this incident I had to make a hard brake because someone pulled out in front of me. I had the cruise control on. When I slammed on the brakes the vehicle did not stop fast the vehicle felt as if it was still being pushed by something. Then a small jolt was felt and then the vehicle finally slowed. Had I been going faster or had the car that pulled been closer. This fault would have resulted in an incident

NHTSA complaint #11754246 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

The computer system malfunctioned; the front panel warning was "Stop vehicle and check regen. brakes". I put my car in drive and when I hit the gas pedal the car reversed instead of going forward. I got it towed to the dealer at Piazza Hyundai in Limerick PA. The service did not provide me with an explanation about the warning and showed little concerns to the issues, I was given a month time frame for looking at my car. I consider this a safety issue as the car did not respond appropriately to D and R, I suspect a computer failure.

NHTSA complaint #11752337 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Continues issues with the electrical and hybrid system. This is the second time of complete vehicle failure, although the power steering went out completely and the automatic parking brake briefly activated before the truck completely failed / quit running.

NHTSA complaint #11617191 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

My truck is currently experiencing a Front Camera Fault that is resulting the pre-collision warning/assist, adaptive/normal cruise control, and lane keeping warning/assist from operating as designed. Upon dealer inspection on 7/11/24 it is noted that TSB 23-2146 was issued to correct the issue by replacing cables and ultimately the image control camera and module resulting in thousands of dollars in repair costs of a known issue by Ford.

NHTSA complaint #11601249 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

My truck is currently experiencing a Front Camera Fault that is resulting the pre-collision warning/assist, adaptive/normal cruise control, and lane keeping warning/assist from operating as designed. Upon dealer inspection on 7/11/24 it is noted that TSB 23-2146 was issued to correct the issue by replacing cables and ultimately the image control camera and module resulting in thousands of dollars in repair costs of a known issue by Ford.

NHTSA complaint #11601249 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

My truck is currently experiencing a Front Camera Fault that is resulting the pre-collision warning/assist, adaptive/normal cruise control, and lane keeping warning/assist from operating as designed. Upon dealer inspection on 7/11/24 it is noted that TSB 23-2146 was issued to correct the issue by replacing cables and ultimately the image control camera and module resulting in thousands of dollars in repair costs of a known issue by Ford.

NHTSA complaint #11601249 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

(June 14, 2023) While traveling at 55mph the vehicle suddenly accelerated for about 2-3 seconds and several dashboard lights turned on and flashed not available. (ABS, Traction control, Blinds Spot, pre-collision) I safely pulled over turned the truck off, waited a few seconds. Turned the truck back on, and ABS light was solid on the dashboard. I drove another 15 miles stopped again, and when I restarted the check engine light remained solid. After inspecting the truck, I found gear oil leaking from the right rear tire. I removed the plastic hub cap and discovered sheared off axle bolt. Truck was delivered to dealer for repair.

NHTSA complaint #11527663 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

(June 14, 2023) While traveling at 55mph the vehicle suddenly accelerated for about 2-3 seconds and several dashboard lights turned on and flashed not available. (ABS, Traction control, Blinds Spot, pre-collision) I safely pulled over turned the truck off, waited a few seconds. Turned the truck back on, and ABS light was solid on the dashboard. I drove another 15 miles stopped again, and when I restarted the check engine light remained solid. After inspecting the truck, I found gear oil leaking from the right rear tire. I removed the plastic hub cap and discovered sheared off axle bolt. Truck was delivered to dealer for repair.

NHTSA complaint #11527663 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

POWERTRAIN MALFUNCTION / REDUCED POWER Error

NHTSA complaint #11508641 — an unverified report by a vehicle owner.

LANE DEPARTURE: LANE KEEP: STEERING ASSIST

The contact owns a 2021 Ford F-150. The contact stated while attempting to make a turn from a complete stop at an intersection, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the START/STOP feature was engaged at the time of the failure. The contact turned off and restarted the vehicle several times and the vehicle responded. There was no warning light illuminated. Additionally, the contact stated while driving in a construction zone with the Lane Departure Steering Assist mode engaged, he turned the steering wheel to avoid the construction cone; however, the vehicle veered to the opposite direction and was pulling towards the construction cone. The contact also stated while driving and passing a semi-truck, the vehicle jerked and was pulling to the right, towards the rear of the semi-truck. There was no warning light illuminated. Additionally, the contact stated while driving at an undisclosed speed, the vehicle pulled toward an embankment. The contact deactivated the Lane Assist feature. The contact stated while driving and depressing the brake pedal to make a complete stop, the vehicle failed to respond. The contact stood on the brake pedal, but the vehicle hesitated to respond, causing a 10-foot stopping distance delay. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 9,000.

NHTSA complaint #11502459 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The contact owns a 2021 Ford F-150. The contact stated while driving 65 MPH with the cruise control activated, the vehicle made a hard-left turn while attempting to merge into the left lane. The contact stated that a message to assume control of the vehicle was displayed and the navigation system independently deactivated. The contact aggressively turned the steering wheel to remain the lane he was driving in. The vehicle was taken to the dealer and a software update was performed; however, the failure persisted. The manufacturer was contacted and advised the contact to reach out to the dealer for assistance. The contact stated that a case was filed. The failure mileage was unknown.

NHTSA complaint #11490784 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

On several occasions, the cruise control has failed to disengage when applying the brake. It does not happen every time but it is unsettling when it does happen. When it does happen, the engine and the baking system are working against each other.

NHTSA complaint #11469396 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE

The contact owns a 2021 Ford F-150 Hybrid. The contact stated that while driving the vehicle, several safety features would not operate as intended. While driving in reverse, the rear cross-traffic alert would sometimes malfunction and not alert the driver that a vehicle or an object or pedestrian was near the rear of the vehicle. Occasionally, the message "inoperable" was displayed. Also, the forward-collision warning system would not activate when driving too close to a nearby vehicle or object. In addition, while driving, the adaptive cruise control was activated and the vehicle ahead reduced speed however, the adaptive cruise control deactivated instead of reducing speed causing the driver to press the brake pedal to avoid a collision. The vehicle was returned to the dealer who attempted to perform the software updates however, the updates failed to fix the vehicle. The manufacturer was notified of the failure. The failure mileage was 1,000.

NHTSA complaint #11449705 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The contact owns a 2021 Ford F-150. The contact stated while driving 30 MPH with the cruise control activated, the vehicle began to independently accelerate up to 85 MPH in 35 zone. The contact stated no warning light was illuminated. The contact was able to disengage the cruise control and drive at the normal speed limit of 30 MPH. The contact stated he had experienced the same failure twice. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer had been informed of the failure. The failure mileage was 2,061.

NHTSA complaint #11445207 — an unverified report by a vehicle owner.