2017 Ford F-150 body problems

STRUCTURE

The contact owns a 2017 Ford F-150. The contact stated that rainwater was leaking from the headliner and caused water damage to the front seats and carpet, and there was mold inside the headliner of the vehicle. The vehicle was taken to the dealer on several occasions, and the moon roof seals were replaced and the drainage tubes were installed, but the failure persisted. The vehicle was recently taken to a second dealer who diagnosed that the water was entering the vehicle from the rear of the ceiling. The cause of the failure was not yet determined. The contact stated that the mold aggravated a previous health condition. No medical treatment was required. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 7,487.

NHTSA complaint #11751481 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The front driver door lock/latch actuator is failing. The driver door does not lock or unlock using the key fob or the interior power lock button. The only way to lock or unlock the door is manually with the key or by pushing/pulling the lock from inside the vehicle. This issue started shortly after we had a historic/unusual cold freeze in Florida. The vehicle is kept outside, so it was exposed to the freezing temperatures. This creates a safety and security concern because the driver door power lock system does not work properly and may prevent the door from locking or unlocking normally when needed. The issue has not yet been inspected by a dealer or independent repair shop. No warning lights or messages appeared before the failure. The component is still installed on the vehicle and available for inspection upon request.

NHTSA complaint #11737759 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Previous recall for my vehicle seemed to have been reported as fixed with out an actual fix. My locks/handles are getting water in them and when the weather gets below freezing it causes them not to lock. I asked one of my local dealerships to fix while I was able to see active recall on my app and they were unable to because they said the issue had to be occurring when I brought it in. Since the issue goes away when the sun warms up the lock I was unable to do so. Now when I check my app and on the nhtsa website when I check my VIN no recalls show up.

NHTSA complaint #11724507 — an unverified report by a vehicle owner.

STRUCTURE:BODY

My door get the water in it from time to time winter is the worst are door want latch or the pop open and I think its the cable like the other recall for the truck door latches its a headache and its very scary going around a curve and your door just opens up

NHTSA complaint #11717921 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Door latches freeze and doors will not shut.

NHTSA complaint #11716887 — an unverified report by a vehicle owner.

STRUCTURE:BODY

My 2017 Ford F-150 (VIN [XXX] ) has serious safety issues that Ford has failed to address. The 10-speed transmission has been replaced three times by Ford dealerships and still hesitates and slips between 3rd and 4th gear, annd the plate now tings especially in cold weather. The truck bed has separated from the body near the wheel wells, leaving visible gaps to the ground and causing the tailgate to malfunction. This structural separation poses a safety risk if the bed detaches or tailgate fails under load. The cam phasers have also been repaired multiple times. Ford has refused further assistance despite documented repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11691880 — an unverified report by a vehicle owner.

STRUCTURE:BODY

while installing new shocks my mechanic saw that the frame is rusted to the point of being unsafe to drive, some of the connections of the truck bed and cab we so rusted they were disconnected. there were holes 1-2" in diameter in the main frame. took the truck to local dealer which inspected it ask said the frame needed to be changed, when I asked if the truck was safe to drive the service rep did not want to answer the question, only said "frame has to be changed" I left the truck there as I did not want to sign any release of liability as felt unsafe driving the truck. I am first owner, bought the truck brand new and always maintained it and took good care of it.

NHTSA complaint #11655930 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Safety recall 17S33 has been completed on my 2017 F150. The truck is not driven that much, and this year has been unusually cold. My door latches have been freezing again making it impossible to close the door. In some cases, you don't know until the door just flies open. Several times now I have had to drive down the road holding the door/doors closed until the latches decide to thaw enough to actuate. I contacted Ford and was told that the repair was only warrantied for 2 years. A quick search online and there is a multitude of owners still having this issue. This is unacceptable for a life-threatening Safety defect that the manufacture has known about and is too cheap to correct the problem permanently.

NHTSA complaint #11645572 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Have had the rear door locks stop working during the cold, it would not allow the doors to shut and stay shut. I did have children in car seats in the truck at the time. After trying to get the locks to work for about 10 minutes they stared working again. Also have an oil leak that was discovered while having an oil change. I became aware of Technical Service Bulletin: 23/2083, NHTSA ID Number: 10233594 (Engine and Engine Cooling) and related the failure to the TSB. Called the dealership and they said they couldn't do anything about it because there was no recall for it. My truck is included in the vehicles from the Kansas and Detroit plants that are affected by a defective oil pan. The manufacturer is refusing to issue a recall.

NHTSA complaint #11641983 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I live in a cold climate, WA State, and own a 2017 Ford F150 XLT. On several occasions, both the drivers front door and passenger front doors have opened while driving without activating the door handle. This only occurs when it is wet with rain or snow and below freezing outside. On several occasions, when wet and cold, the doors on this truck will not latch shut as the latching mechanism is freezing on the interior of the vehicle doors. This truck has already been into the Ford dealer and the door recall notice has been addressed and fixed per Corwin Ford. The problem has not been resolved and continues to this day in an extremely dangerous state. I was advised there was nothing else they could do to help the door suddenly and unexpectedly opening issue and that I should contact both Ford and NHTSA. This is a very dangerous situation as my son was driving home from the ski resort, the doors would not latch shut and a passenger nearly fell out of the vehicle. This is unacceptable and extremely disappointing. I feel this safety issue has not been handled by Ford Motor Company and I am very afraid to have my son drive this truck in this dangerous condition. Please contact me regarding this complaint as I can give further details on the issue and send videos of this issue occurring. When this occurs, there are no warning lamps present. Please see the attached repair invoice for the recall notice.

NHTSA complaint #11637394 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The door locks on all four doors keep freezing and will not stay locked. I have to thaw them out with a hair dryer to get them to lock closed. With my kids in the vehicle and driving down the road at normal operating speeds the doors will just pop open enough to hear the road noise outside and the interior lights come on along with the doors open warning on the main dash. My children have to hold onto the door handles to keep the doors somewhat closed until we get to our destination. While this happens I am forced to go lower than normal speed limits and drastically slow down in turns just to keep the doors from swinging open while completing the turns all while my kids hold onto the doors. This is extremely dangerous. But I'm forced to do this as my kids need to get to school and I need to get to work. I have read that Ford has chosen this is not a concern for recall. I feel this should be a recall as peoples lives are at danger of flying out and and the danger to the general public.

NHTSA complaint #11635957 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Leaking sunroom. I cleaned tube's couple times and it is still happening. Ever time it's been raining my floor mat is soaking wet

NHTSA complaint #11634932 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The door locks freeze in the unlock state and doors will not close and lock. This is a recurring problem for several years. Door will not close and stay closed until the truck heats up.

NHTSA complaint #11630295 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic and diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. Additionally, the contact stated that while the vehicle was parked, the moon roof became inoperable. The contact attempted to engage the moon roof and became aware that the frame was fractured and failed to close properly. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 82,000.

NHTSA complaint #11630313 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The doors on my truck have been freezing and wont let me latch the door shut. this was apparently resolved early this year using 18N03. however in Wisconsin it hasnt happened now till winter. first day below freezing, i could not close them. i have 2 young kids and this is a huge safety concern. as an adult its not a big deal. i am terrified to drive my truck due to putting my kids at risk with a door whipping open and or not being able to get them out in an emergency because they are LOCKED shut. the dealer apparently put the fix to it but the first day below freezing, my kid has to sit his seat wondering if his door will fly open. no one else has inspected it except for my local dealer which the "repair" happened. there was no other signs of failure till after i hit my first cold day in fall of 2021 were i thought it was a fluke till i noticed its a truck wide issue from 2015-2017.

NHTSA complaint #11629654 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The contact owns a 2017 Ford F-150. The contact stated there was water dripping from the grab handles and the dome light was filled with water. While driving at undisclosed speeds, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the local dealer, where it was determined that water was leaking into the vehicle causing the computer to be destroyed. The mechanic informed the contact that the drain tubes were not properly connected. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who determined that the drain tube was clogged. While driving in the rain, the headliner was stained and getting wet. The vehicle was taken to a body shop, which determined that water was leaking into the vehicle between the sunroof and panel. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 80,000.

NHTSA complaint #11624246 — an unverified report by a vehicle owner.

STRUCTURE:BODY:DOOR

The contact owns a 2017 Ford F-150. The contact stated that upon exiting the vehicle and attempting to lock the doors using the door lock buttons on the driver’s side panel, the doors failed to lock. The contact stated that the failure was occasional. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.

NHTSA complaint #11622366 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Paint peeling off from roof area exposing bare metal.

NHTSA complaint #11612309 — an unverified report by a vehicle owner.

STRUCTURE:FRAME AND MEMBERS

The contact owns a 2017 Ford F-150. The contact stated that while his son was driving approximately 35 MPH, the brake pedal was depressed; however, the vehicle jolted forward. Additionally, the driver's side front wheel was shaking. The vehicle was taken to the residence. The vehicle was taken to a dealer where it was diagnosed that the sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 98,882.

NHTSA complaint #11603973 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2017 Ford F-150. The contact stated while pulling out of a parking lot and making a right turn, the vehicle suddenly shut off in the middle of the road. The vehicle was able to restart but lost power steering functionality. The vehicle was towed to a nearby yard. The contact then resumed driving. The contact stated that the failure recurred while driving on two other occasions, causing the vehicle to be towed. The vehicle was towed to the dealer, where the vehicle restarted independently. The vehicle was not diagnosed or repaired. Upon investigating the failure, the contact noticed that the front tires were rubbing against the coil springs housing while turning, causing the vehicle to shut off. The vehicle was taken back to the dealer, where the contact was advised to purchase spacers that needed to be installed between the tires and the coil springs housing to prevent the failure from recurring. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 15,000.

NHTSA complaint #11602865 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2017 Ford F-150. The contact stated while driving 65-70 MPH, the RPMs were fluctuating, the engine was overheating, and the vehicle lost motive power. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with catastrophic engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they might partially cover the cost of the repair. The failure mileage was approximately 88,000.

NHTSA complaint #11582571 — an unverified report by a vehicle owner.

STRUCTURE:BODY

During a cold weather spell in January 2024, after opening the driver door, it failed to latch when I attempted to close it. This would seem to be the same problem listed under: Manufacturer Recall Number17S33 NHTSA Recall Number17V652 Summary ON YOUR VEHICLE, A FROZEN DOOR LATCH, OR A BENT OR KINKED DOOR LATCH ACTUATION CABLE, MAY RESULT IN A DOOR THAT WILL NOT OPEN, WILL NOT CLOSE, OR OPENS WHILE DRIVING CONDITION. However, when I checked, my vehicle is not listed under this recall.

NHTSA complaint #11571725 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I have a Ford F-150 Supercab. When tried to leave to pick up my daughter during a snow storm (temperature was around 26 degrees), I found that I could not close the passenger door. I thought the latch may have sprung shut but found it to be opened but would not close around the "D" link of the back passenger door (it would rotate but not lock into place). I had to get someone else to pick her up. I had to use a cargo strap inside (around the door handle and seat) to keep the door closed to be able to go to work the next morning (not the safest thing to do but, I could not wait two weeks until Ford could look at it). When the weather got a little warmer (around 36 degrees) the door acted normally. A few days later we had temperatures in the low 20s and the issue reappeared. There were two reasons I knew that one of the doors had issues closing: 1) warning system that states that a door was ajar and 2) the interior light was on. I contacted Ford of La Plata, Maryland but they said that the VIN number is not part of the recall. When I asked if I could buy the parts to fix the issue myself, they said that the parts do not exist since my truck is not part of the recall.

NHTSA complaint #11567537 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I had the recall repaired on my 2017 F150 in 2022, for the freezing door latches not latching and letting the door stay closed. I did have issues with it in ’23 but it was only once or twice and I didn’t do anything about it. I had issues with the latching again this winter (Jan. 2024) and had a new problem where the door would not UNLOCK and just brought it into Ford to maybe have them do a recall fix on latches again on it but they said there is nothing they can do. It is our only vehicle right now and my wife is currently pregnant and my main concern is us needing to leave in an emergency and not being able to get the doors open because of the locks or then having them not able to stay shut cause the latches won’t work.

NHTSA complaint #11565597 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Driving from church with grandchildren in back seat and drivers side rear door came open on its own. Took several attempts to get it to latch back. Now door will not open.

NHTSA complaint #11565443 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I had the recall done for unintended tailgate opening. However, twice now while pulling out of my driveway the tailgate has opened on its own. I have video from my ring camera showing the tailgate opening as I am proceeding out of my driveway into the street on both occasions.

NHTSA complaint #11564577 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I've added all 4 doors not latch closed at different times. I also had my front driver's door pop open while driving, this happens when the temperature is cold and freezing. I've spoken with two different Ford dealers and they both said they haven ne er heard of this problem. I have spoken with people who own the same vehicle and they say it's common and Ford really doesn't have a fix or if something is done it's shot term and starts happening again. I feel this is a very dangerous situation.

NHTSA complaint #11562231 — an unverified report by a vehicle owner.

STRUCTURE:BODY

On cold days, general below 30 degrees, the drivers door will not latch. After the temperature warms, the door will latch. This renders the truck useless for 4 months of the year where we live. I have seen recalls on other Ford F150 for the door latch. But there are no active recalls for my truck. This is a major safety issue. Especially if the truck door comes unlatched while driving.

NHTSA complaint #11557186 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Frame & suspension problem. Left front wheel attaches to frame was rusted and the wheel tilted in so it was not drivable. Fortunately, I was not driving at highway speed. Otherwise, I easily could have lost control of my truck. Navarre Ford Body Shop, St. Louis, Michigan looked at the damage & shipped it to Grand Rapids Michigan, ProAm Collision & Mechanical for repairs to frame & suspension. They are calling it a fractured frame. The two parties above have inspected the vehicle. There was no police report filed. No warning lights etc. Noticed issue with left front wheel while driving in residential area.

NHTSA complaint #11549885 — an unverified report by a vehicle owner.