FaultScore

FaultScore report

2017 Ford F-150 problems

Owners have filed 1,797 complaints about the 2017 Ford F-150 with NHTSA between 2017 and 2026. The largest single group is the transmission & drivetrain. Across this model's run it ranks 12 of 33 worst.

C

FaultScore 55/100

Higher is worse. Measured against the other years of the Ford F-150.

How this is worked out

The numbers

1,797

Complaints

54

Crashes reported

25

Fires reported

36

Injuries reported

50,000 mi

Median mileage at failure

Half of reported failures happened before this

39%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 63 vs 50 Severity 33 vs 50 Early failure 66 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 63
Against the median year of the Ford F-150. 50 means typical for this model; 100 means roughly double.
Severity — 33
6.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 66
39% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2017 compares with every other Ford F-150

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2017 Ford F-150

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

10 crashes, 3 fires · median 85,000 mi

Engine & Cooling 378 21.0%

1 crashes, 5 fires · median 69,250 mi

4 crashes, 5 fires · median 24,000 mi

0 crashes, 7 fires · median 42,200 mi

Brakes 113 6.3%

9 crashes, 0 fires · median 26,000 mi

Body & Structure 110 6.1%

3 crashes, 0 fires · median 22,250 mi

4 crashes, 0 fires · median 14,000 mi

0 crashes, 2 fires · median 50,000 mi

Steering 57 3.2%

2 crashes, 1 fires · median 30,500 mi

Wheels 46 2.6%

2 crashes, 0 fires · median 44,197 mi

3 crashes, 0 fires · median 15,000 mi

Median failure at 31,000 miles

Airbags 22 1.2%

12 crashes, 0 fires · median 27,220 mi

Median failure at 50,000 miles

Seat Belts 17 0.9%

3 crashes, 1 fires · median 44,500 mi

Suspension 12 0.7%

1 crashes, 0 fires · median 23,900 mi

Stability & Traction Control 8 0.4%

Median failure at 31,576 miles

Lights 5 0.3%

0 crashes, 1 fires · median 87,043 mi

Tires 3 0.2%

Median failure at 81,500 miles

Seats 1 0.1%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 97 63.8%
Latch 22 14.5%
Lugs/Nuts/Bolts/Studs 9 5.9%
Glass, Side/Rear 6 3.9%
Crank/Camshaft Position Sensor 5 3.3%
Automatic Transmission 5 3.3%
Blind Spot Detection 4 2.6%
Door 4 2.6%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 26 3.3%
1,000 – 9,999 miles 91 11.5%
10,000 – 24,999 miles 108 13.6%
25,000 – 49,999 miles 164 20.7%
50,000 – 74,999 miles 149 18.8%
75,000 – 99,999 miles 93 11.7%
100,000 – 149,999 miles 114 14.4%
150,000+ miles 48 6.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2017 peak 81 Aug 2026

NHTSA investigations into the 2017 Ford F-150

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA26001 Opened 30 Jan 2026 Still open POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Unintended Transmission Downshift and Rear Wheel Lock-up

On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The complaints allege that, without warning or driver input, the subject vehicles experienced a sudden and rapid deceleration often accompanied by temporary rear wheel lockup, seizure, or skidding, resulting in a loss of vehicle control that increases the risk of crash and injury to all motorist...

PE25002 Opened 21 Mar 2025 Closed 30 Jan 2026 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Unintended Transmission Downshift and Rear Wheel Lock-up

On March 21, 2025, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE25002) to investigate instances of unexpected transmission downshifting without driver input in model year (MY) 2015-2017 Ford F-150 vehicles (subject vehicles) manufactured by Ford Motor Company (Ford). The complaints allege that, without warning or driver input, the subject vehicles experienced a sudden and rapid deceleration often accompanied by temporary rear wheel lockup, seizure, or skidding, resulting in a loss of vehicle control that increases the risk of crash and injury to all motor...

PE18008 Opened 3 Aug 2018 Closed 17 Dec 2018 SEAT BELTS:PRETENSIONER

Seatbelt Pretensioner Fire

On June 18, 2018, the Office of Defects Investigations (ODI) opened a Preliminary Evaluation (PE18-008) to investigate complaints alleging post-crash fires at the B pillar in the area of the seat belt pretensioners on MY 2014-2018 Ford F-150 Regular Cab, and Super Crew Cab Vehicles. On August 24, 2018, Ford Motor Company recalled (FSA 18S27 - NHTSA #18V568) the affected population. Ford's investigation found that some front seat belt pretensioners may generate sparks during deployment in excess of Ford's specification. Sparks in the pretensioner exhaust gases inside the lower portion of the B-...

Recalls on the 2017 Ford F-150

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

26V370000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Ford Motor Company (Ford) is recalling certain 2017 F-150 vehicles previously repaired incorrectly under recall number 17V053. The instrument cluster may lose power after initial vehicle start-up in cold ambient temperatures. Several gauges, including the transmission gear position indicator, may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Risk: An instrument cluster that fails to display critical safety information, such as gear position or warning lights, increases the risk of a crash or injury.

26V237000

POWER TRAIN:AUTOMATIC TRANSMISSION

Ford Motor Company (Ford) is recalling certain 2015-2017 F-150 vehicles. A loss of signal between the transmission range sensor and the powertrain control module can cause the transmission to unexpectedly downshift into second gear.

Risk: Unexpectedly downshifting into second gear may result in a loss of vehicle control, increasing the risk of a crash.

25V236000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.

Risk: A brake fluid leak can cause reduced brake function and extend the distance required to stop, increasing the risk of a crash.

22V150000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST

Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.

Risk: A loss of brake fluid may result in a change in brake pedal travel, increased pedal effort and reduced front brake function, requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.

21E027000

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Tenneco Automotive (DRiV) is recalling certain MOOG K500359 ball joints, for aftermarket installation on 2015-2018 Ford F-150 trucks. The ball joint may have a misaligned dust boot and may be missing alignment hole and installation warning tag, which may lead to improper alignment of the ball joint.

Risk: An incorrectly installed ball joint may cause the ball joint stud to break, which can compromise front wheel control, increasing the risk of a crash.

20V332000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Ford Motor Company (Ford) is recalling certain 2014-2017 F-150 pickup trucks equipped with 3.5L Ecoboost engines. The brake master cylinder may leak brake fluid into the brake booster.

Risk: A loss of brake fluid may result in a change in brake pedal travel and feel, increased pedal effort and reduced front brake function, possibly requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.

19V278000

ENGINE

Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.

Risk: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.

18V894000

ENGINE

Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.

Risk: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2026286 240 units in Canada

Lights And Instruments

Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 17C01 (Transport Canada recall no. 2017-040) may not have been done correctly. As a result, a second repair is required. On certain vehicles, a software problem could cause the instrument panel cluster screen not to display when the vehicle is started. As a result, you may not be able to see certain information about the vehicle, including the gear selection, speedometer, warning lights and malfunction tell-tales. Safety Risk: Warnings, gauges, gear selection and tell-tales indicators that don't display could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the instrument panel cluster software.

Recall 2026189 144,475 units in Canada

Powertrain

Issue: On certain trucks, a software problem could cause the transmission to downshift suddenly to second gear. If this happens, there could be a loss of control. Note: This recall only affects trucks equipped with a 6-speed transmission. Safety Risk: A loss of control could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your truck to a dealership to update the powertrain control module software.

Recall 2025198 13,875 units in Canada

Brakes

Issue: On certain vehicles, brake fluid could leak from the brake master cylinder into the brake booster. If this happens, there could be reduced braking. Note: This problem may cause a warning chime to sound and a red brake warning indicator to display in the instrument cluster. This recall only affects certain vehicles equipped with a 3.5 L Ecoboost engine. This is an expansion of recall 22S11 (Transport Canada recall no. 2022-115). Safety Risk: Reduced braking can cause extended stopping distances and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the brake master cylinder. The dealer will also inspect and, if necessary, replace the brake booster.

Recall 2024779 218,614 units in Canada

Visual System

Issue: On certain trucks, the windshield wiper linkage could corrode and seize. If this happens, the windshield wipers may not work. Safety Risk: Windshield wipers that don't work could reduce visibility and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your truck to a dealership to replace the windshield wiper linkage.

Recall 2022115 13,097 units in Canada

Brakes

Issue: On certain trucks equipped with a 3.5 L Ecoboost engine, brake fluid could leak from the brake master cylinder into the brake booster. This can cause reduced front brake performance, and the driver may experience increased brake pedal travel and increased pedal effort. Full braking function remains in the rear wheel circuit. Note: Depending on the amount of brake fluid loss, the driver may hear a warning chime and see a red brake warning indicator in the instrument cluster. This is an expansion of Ford recall 20S31 (Transport Canada Recall No. 2020-252). Safety Risk: Reduced front brake performance can cause extended stopping distances and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your truck to a dealer to replace the brake master cylinder. The dealer will also replace the brake booster if the brake master cylinder is leaking.

Recall 2020252 42,309 units in Canada

Brakes

Issue: On certain trucks, brake fluid could leak from the brake master cylinder front wheel circuit into the brake booster. If this happens, the driver may experience increased brake pedal travel and increased pedal effort. This can cause reduced front brake performance. Full braking function remains in the rear wheel circuit. Note: Depending on the amount of brake fluid loss, the driver may hear a warning chime and see a red brake warning indicator in the instrument cluster. Safety Risk: Reduced front brake performance can cause extended stopping distances and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your truck to a Ford or Lincoln dealer to replace the brake master cylinder.

Recall 2020023 89,472 units in Canada

Electrical

Issue: On certain trucks, the electric tailgate latch could malfunction. This may cause the tailgate to unlatch on its own. If the tailgate opens while driving, cargo that is not secured could fall out of the truck bed and onto the road. Safety Risk: Cargo that falls from the truck bed could create a road hazard for others. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to modify the tailgate/frame wiring harnesses and will install a new tailgate handle release switch.

Recall 2019420 5,327 units in Canada

Other

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 110,000 miles Crestline, CA Crash

SUSPENSION

The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V365000 (Structure, Suspension). The contact stated that while driving approximately 45 MPH around a bend, the rear wheels spun out, causing the contact to lose control of the vehicle. The front end and rear then struck the center median, and the vehicle stopped in the middle of the highway. The contact had not sustained any injuries. A Police report was not filed. The contact stated that there were unknown fluids leaking from the vehicle, possibly due to the crash. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.

NHTSA complaint #11755018 — an unverified report by a vehicle owner.

at 110,000 miles Crestline, CA Crash

STRUCTURE

The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V365000 (Structure, Suspension). The contact stated that while driving approximately 45 MPH around a bend, the rear wheels spun out, causing the contact to lose control of the vehicle. The front end and rear then struck the center median, and the vehicle stopped in the middle of the highway. The contact had not sustained any injuries. A Police report was not filed. The contact stated that there were unknown fluids leaking from the vehicle, possibly due to the crash. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.

NHTSA complaint #11755018 — an unverified report by a vehicle owner.

El Paso, TX Crash 1 injured

VEHICLE SPEED CONTROL

To the Office of Defects Investigation:I am writing to formally report a critical data reporting error on NHTSA.gov involving a 2017 Ford F-150 (VIN: [XXX]).This vehicle is covered under NHTSA Campaign 26V370000 (Ford Recall 26S28) for the transmission downshift defect. I hold the physical manufacturer recall notification letter sent by Ford Motor Company confirming my truck's inclusion.The vehicle experienced the exact unexpected downshifting failure described in the campaign, resulting in a collision in [XXX]. However, when searching my VIN on both the Ford portal and the official NHTSA.gov VIN lookup tool, the database now erroneously reflects "0 Open Recalls."I request that the Office of Defects Investigation audit Ford's compliance reporting for this specific VIN. The manufacturer's database is generating false completion data, masking an active safety risk, and misrepresenting historical defect data to the public. I am having a hard time uploading my documents I will send via email. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11753381 — an unverified report by a vehicle owner.

at 100,000 miles Middle River, MD Crash Fire 1 injured

POWER TRAIN

The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 30 MPH, there was an abnormal whistling and dinging sound coming from the vehicle, and the powertrain malfunction warning light was illuminated. The contact stated that the vehicle independently downshifted, and the rear driver’s side of the vehicle slid to the left, and the front passenger’s side of the vehicle crashed into another parked vehicle. The contact exited the vehicle and discovered that due to the impact, there was windshield fluid leaking out of the windshield washer fluid reservoir onto the ground, and the vehicle caught on fire. The contact entered a local AutoZone, retrieved a fire extinguisher, and extinguished the fire. The local fire department was contacted. The contact stated that no air bag was deployed. A police report was filed. A Fire Department report was not filed. The contact had a cut on the right arm, and the medical team in the ambulance patched up the arm; no further medical attention was needed. The vehicle was towed to the residence, where it was self-diagnosed that the steering and ball joint assembly needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. A dealer was contacted and stated that the remedy was not yet available and would not be available until July 26th. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11750882 — an unverified report by a vehicle owner.

at 100,000 miles Middle River, MD Crash Fire 1 injured

STEERING

The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 30 MPH, there was an abnormal whistling and dinging sound coming from the vehicle, and the powertrain malfunction warning light was illuminated. The contact stated that the vehicle independently downshifted, and the rear driver’s side of the vehicle slid to the left, and the front passenger’s side of the vehicle crashed into another parked vehicle. The contact exited the vehicle and discovered that due to the impact, there was windshield fluid leaking out of the windshield washer fluid reservoir onto the ground, and the vehicle caught on fire. The contact entered a local AutoZone, retrieved a fire extinguisher, and extinguished the fire. The local fire department was contacted. The contact stated that no air bag was deployed. A police report was filed. A Fire Department report was not filed. The contact had a cut on the right arm, and the medical team in the ambulance patched up the arm; no further medical attention was needed. The vehicle was towed to the residence, where it was self-diagnosed that the steering and ball joint assembly needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was not yet available. A dealer was contacted and stated that the remedy was not yet available and would not be available until July 26th. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11750882 — an unverified report by a vehicle owner.

at 129,000 miles Lecanto, FL Crash

POWER TRAIN

The contact owns a 2017 Ford F-150. While the contact's husband was driving at an undisclosed speed, the transmission unexpectedly downshifted. The contact stated that the transmission seized. The vehicle then crashed into a rock wall before coming to a stop. No warning lights were illuminated. The vehicle was towed to a local tow yard. The vehicle was later towed to the dealer; however, the vehicle was not inspected. No injuries were sustained. A Police report was filed. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.

NHTSA complaint #11746017 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Hastings, FL

POWER TRAIN

My 2017 Ford F-150 equipped with the 10R80 10-speed automatic transmission experiences repeated harsh and unpredictable shifting. The transmission will hesitate or delay during shifts and then engage very hard, sometimes producing a severe bang or jolt through the truck. It also experiences abnormal gear hunting and inconsistent shifting behavior. These symptoms can occur during normal driving and create a safety concern because the transmission does not always respond predictably to driver input. Ford has issued technical service bulletins addressing harsh engagement, delayed engagement, harsh shifting, and delayed shifting on 2017-2020 F-150 vehicles equipped with the 10R80 transmission. My vehicle is experiencing these same types of symptoms. I am reporting this because I believe the 10R80 transmission in affected 2017 F-150 vehicles should be investigated for a potential safety defect.

NHTSA complaint #11758935 — an unverified report by a vehicle owner.

Tupelo, MS

SERVICE BRAKES

I have been trying to get this recall resolved. This truck was at the Metro Ford dealership in Tupelo, Mississippi for over one week in July 2026. Replacement parts sent to dealership were also recalled. Dealership ended up placing original part back on the truck. How can this issue be resolved?

NHTSA complaint #11758747 — an unverified report by a vehicle owner.

Naperville, IL

VEHICLE SPEED CONTROL

PCM not communicating with throttle body causes wrench light to come on and we loose control of the gas and slows the car abruptly.

NHTSA complaint #11758539 — an unverified report by a vehicle owner.

Naperville, IL

ELECTRICAL SYSTEM

PCM not communicating with throttle body causes wrench light to come on and we loose control of the gas and slows the car abruptly.

NHTSA complaint #11758539 — an unverified report by a vehicle owner.

Naperville, IL

ENGINE

PCM not communicating with throttle body causes wrench light to come on and we loose control of the gas and slows the car abruptly.

NHTSA complaint #11758539 — an unverified report by a vehicle owner.

Cleveland, NM

POWER TRAIN

See attached document for complaint.

NHTSA complaint #11758194 — an unverified report by a vehicle owner.

at 155,062 miles Ennis, TX

POWER TRAIN

The contact owns a 2017 Ford F-150. The contact stated that after receiving notification of NHTSA Campaign Number: 26V237000 (POWER TRAIN), the dealer was contacted, and a mechanic was sent to the residence to perform a software update on the vehicle. After the software update was performed, the vehicle experienced hard shifting, and the gear became stuck in 5th gear and 3rd gear on occasion, with the check engine warning light illuminated. The vehicle was taken to the local dealer, who diagnosed that the transmission leadframe was faulty and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 155,062.

NHTSA complaint #11758280 — an unverified report by a vehicle owner.

at 95,000 miles Aliquippa, PA

POWER TRAIN

The contact owns a 2017 Ford F-150. The contact stated that while driving 50 MPH, the transmission unexpectedly downshifted and the powertrain warning light illuminated. The transmission was stuck between third and fifth gear. In addition, the transmission failed to shift from park to drive until the vehicle was turned off. The failure was a persistent failure. The vehicle was taken to the dealer, and a portable scanner was attached; DTCs P0722 and P061A were retrieved. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train). The vehicle was not repaired under the recall. The contact was informed that the failure codes were not the required failure codes associated with the recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 95,000.

NHTSA complaint #11757980 — an unverified report by a vehicle owner.

Marshalltown, IA

POWER TRAIN

I purchased a 2017 Ford F-150 on July 9th. It is covered under Safety Recall 26S28 (NHTSA Campaign 26V23700). On July 25th, the vehicle entered highway limp mode due to an Output Speed Sensor failure (Code P0722). A Ford dealership performed the 26S28 software flash but left the failing physical lead frame hardware in the vehicle. On August 15th, the truck reverted to a dangerous limp mode on the highway due to the same unaddressed P0722 hardware failure. Ford Corporate is refusing to authorize the physical hardware replacement under the safety recall framework, leaving the vehicle fundamentally unsafe to drive.

NHTSA complaint #11757699 — an unverified report by a vehicle owner.

Marshalltown, IA

VEHICLE SPEED CONTROL

I purchased a 2017 Ford F-150 on July 9th. It is covered under Safety Recall 26S28 (NHTSA Campaign 26V23700). On July 25th, the vehicle entered highway limp mode due to an Output Speed Sensor failure (Code P0722). A Ford dealership performed the 26S28 software flash but left the failing physical lead frame hardware in the vehicle. On August 15th, the truck reverted to a dangerous limp mode on the highway due to the same unaddressed P0722 hardware failure. Ford Corporate is refusing to authorize the physical hardware replacement under the safety recall framework, leaving the vehicle fundamentally unsafe to drive.

NHTSA complaint #11757699 — an unverified report by a vehicle owner.

Marshalltown, IA

ELECTRICAL SYSTEM

I purchased a 2017 Ford F-150 on July 9th. It is covered under Safety Recall 26S28 (NHTSA Campaign 26V23700). On July 25th, the vehicle entered highway limp mode due to an Output Speed Sensor failure (Code P0722). A Ford dealership performed the 26S28 software flash but left the failing physical lead frame hardware in the vehicle. On August 15th, the truck reverted to a dangerous limp mode on the highway due to the same unaddressed P0722 hardware failure. Ford Corporate is refusing to authorize the physical hardware replacement under the safety recall framework, leaving the vehicle fundamentally unsafe to drive.

NHTSA complaint #11757699 — an unverified report by a vehicle owner.

Anderson, SC

POWER TRAIN

The transmission started skipping 4th gear a couple days later started randomly changing gears from 1st through 10th, and neutral while driving after reaching speed limits. While making a left hand turn it went into neutral and was almost hit broadside by an 18 wheeler with my grandson in the truck. There is a TSB and 3 class action lawsuits on this issue. My vehicle is a 2017 f150 with 50,365 miles which is EXTREMELY low miles for its age. I asked for goodwill assistance but was told no by the dealership and customer support. I called EXECUTIVE AFFAIRS twice and have yet received a call. I written a letter to Ford Consumer Affairs about my situation with contact information but have not received a response. A vehicle with this mileage should not be having a major issue regardless of its age. This is a life threatening safety issue that needs immediate attention. My vehicle is currently at the dealership having this 8600 dollar repair. Ford should be waving this charge or at least financial assistance with it but all I get is being told NO or IGNORED.

NHTSA complaint #11757366 — an unverified report by a vehicle owner.

at 168,000 miles Dudley, NC

POWER TRAIN

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission downshifted and upshifted erratically. The power train and check engine warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train), and the vehicle was taken to the dealer, where the PCM software update was performed; however, the failure persisted. The contact later received a notification that the molded leadframe would be replaced as necessary under an extended coverage program. The vehicle was returned to the dealer, where it was diagnosed that the leadframe had failed and needed to be replaced; however, the contact was informed that the repair was not covered under the program because the diagnostic trouble codes did not meet the required specifications. The contact stated that the manufacturer failed to honor the recall repair. The manufacturer was notified of the failure and informed the contact that the repair would be at the owner's expense, and the contact was advised to retain the receipts. The vehicle was not repaired. The failure mileage was approximately 168,000.

NHTSA complaint #11756662 — an unverified report by a vehicle owner.

at 180,000 miles Lakeland, FL

POWER TRAIN

The contact owns a 2017 Ford F-150. The contact stated that the vehicle had not experienced a failure associated with NHTSA Campaign Number: 26V237000 (Power Train); however, the vehicle was taken to the dealer to be inspected and serviced under the recall repair to keep the vehicle up to date. The contact stated that after the recall repair was performed, the transmission unexpectedly downshifted to a lower gear, and the vehicle decelerated. The vehicle was taken back to the dealer due to failure, and it was diagnosed with transmission failure and that there was oil leaking through the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.

NHTSA complaint #11756759 — an unverified report by a vehicle owner.

at 181,000 miles Defuniak Springs, FL

POWER TRAIN

The contact owns a 2017 Ford F-150. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the repair failed to prevent a failure. The contact stated that while driving approximately 10 MPH, there was an abnormal sound coming from underneath the vehicle, and the vehicle failed to move as intended while shifting gears. In addition, the contact stated that the vehicle suddenly unintendedly accelerated while shifted into drive(D). The vehicle was restarted as a temporary fix, and the vehicle was parked in a nearby parking lot. The local dealer was contacted, and an authorized Ford mechanic arrived on scene to take the vehicle back to the local dealer. The vehicle was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure; however, the manufacturer was contacted. The failure mileage was approximately 181,000.

NHTSA complaint #11756763 — an unverified report by a vehicle owner.

at 100,000 miles Natchez, MS

POWER TRAIN

The contact owns a 2017 Ford F-150. The contact stated that after taking the vehicle to be repaired under NHTSA Campaign Number: 26V237000 (Power Train); the transmission abruptly downshifted to a lower gear soon after leaving the dealer. There was no warning light illuminated. The contact stated that prior to the recall repair, the vehicle experienced the failure and discovered the recall upon investigation. The dealer was made aware of the failure but offered no assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11756806 — an unverified report by a vehicle owner.

at 185,000 miles Springfield, OH

POWER TRAIN

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted to a lower gear, causing the powertrain warning light to illuminate. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train), and the vehicle was taken to a dealer where the PCM software update was completed; however, the failure recurred two days later. An independent mechanic was contacted, but the contact later received a remedy notification letter that the molded leadframe would be replaced as necessary under an extended coverage program. The vehicle was returned to the dealer, where it was diagnosed and determined that the leadframe had failed and needed to be replaced; however, the contact was informed that the repair was not covered under the recall or program because the diagnostic trouble code did not match the required specifications. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the manufacturer had failed to honor the recall repair. The vehicle was not repaired. The failure mileage was approximately 185,000.

NHTSA complaint #11756512 — an unverified report by a vehicle owner.

Seguin, TX

POWER TRAIN

I scheduled an appointment for a recall on my truck. The appt was set for Monday. The dealership in Pensacola, FL picked up my vehicle and claims they do not have the ability to service the recall. However, prior to scheduling the appt, the truck was driven from Seguin, TX to Pensacola without any issues because we have a family emergency with my father in the hospital. Upon arriving in Pensacola, the issue that has the recall started so I immediately set the appt. The dealership has had my truck for 3 days and plans on holding it for an unknown amount of time as they do not know how to service the recall. The recall service would fix the issue my truck is experiencing, and I know the remedy does not take multiple days to perform. I need my truck back, but the dealership does not understand that I need to go back to Texas with my truck functioning properly. So, I just wanted to make a complaint about the dealership in Pensacola, FL having little to no knowledge about to perform the recall remedy and attempting to perform multiple services that will cost me money I do not have because I was not prepared to pay when the recall service should be free. Highly disappointed with them and the fact that I have no way to go back to Texas with my truck.

NHTSA complaint #11756587 — an unverified report by a vehicle owner.

Youngsville, LA

POWER TRAIN

Ford Motor Company put out a recall on the PCM. I had the recall performed and it has caused more damage to my truck. It now has eratic shifting, stuck gears, and going into limpmode. Ford Forums show that this is an ongoing issue after the reset is performed creating an unsafe vehicle to drive. The check engine light is now on and was not prior to this recall reset.

NHTSA complaint #11756355 — an unverified report by a vehicle owner.

Youngsville, LA

VEHICLE SPEED CONTROL

Ford Motor Company put out a recall on the PCM. I had the recall performed and it has caused more damage to my truck. It now has eratic shifting, stuck gears, and going into limpmode. Ford Forums show that this is an ongoing issue after the reset is performed creating an unsafe vehicle to drive. The check engine light is now on and was not prior to this recall reset.

NHTSA complaint #11756355 — an unverified report by a vehicle owner.

Youngsville, LA

ENGINE

Ford Motor Company put out a recall on the PCM. I had the recall performed and it has caused more damage to my truck. It now has eratic shifting, stuck gears, and going into limpmode. Ford Forums show that this is an ongoing issue after the reset is performed creating an unsafe vehicle to drive. The check engine light is now on and was not prior to this recall reset.

NHTSA complaint #11756355 — an unverified report by a vehicle owner.

at 95,782 miles Philadelphia, PA

POWER TRAIN

The contact owns a 2017 Ford F-150. The contact stated that after taking the vehicle to be serviced under NHTSA Campaign Number: 26V237000 (Power Train); the vehicle started making a loud clunking sound while shifting from reverse or drive. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,782.

NHTSA complaint #11755883 — an unverified report by a vehicle owner.

Cocoq, FL

POWER TRAIN

While driving the trucks transmission gets stuck on a gear and then eventually shifts making the car jerk so hard that it cause some serious head banging. Scared to drive from horror stories of truck down shifting while on the highway. 10r80 problems.

NHTSA complaint #11756086 — an unverified report by a vehicle owner.

Sicklerville, NJ

POWER TRAIN

My truck locks into a gear when driving, usually 3rd or 5th gear, but at times 1st or 6th gear. When I stop at an intersection it's difficult to start moving. At times it'll clear after driving awhile, but not always. Sometimes stopping and restarting the truck will help in the moment, but not always. This is a serious safety issue, especially when highway driving, or trying to start from a stop in traffic at an intersection. I took it to the dealer under the NHTSA Recall No.: 26V237. This didn't help the issue, and upon researching the issue I discovered that the Slead frame was the issue. so I took it back to the dealer and they did a diagnostic on it and said it was the Lead Frame, however, the proper code for that recall didn't appear so they would not replace the lead frame for me. The service manager advised me that he would submit it for the recall, however he has had three other vehicles in a week that were having the same issues, and Ford denied the repair. This is obviously not an isolated problem, and should be researched further and possibly a separate recall needs to be established for it.

NHTSA complaint #11755629 — an unverified report by a vehicle owner.

at 106,000 miles Cameron, NC

ENGINE AND ENGINE COOLING

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with cam phaser failure. The contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 106,000.

NHTSA complaint #11755550 — an unverified report by a vehicle owner.