FaultScore

2017 Ford F-250 SD window and wiper problems

13 of the 1,837 complaints about the 2017 Ford F-250 SD are about the glass, mirrors and wipers — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 51,675 miles.

A

13

Complaints

0

Crashes

0

Fires

1

Injuries

Exactly what failed

Visibility/Wiper 8 61.5%
Sun/Moon Roof Assembly 2 15.4%
Visibility 2 15.4%
Windshield 1 7.7%

Windows, Mirrors & Wipers across every Ford F-250 SD year

2017 13 19.7%
2019 10 15.2%
2020 14 21.2%
2021 17 25.8%
2022 12 18.2%

What owners said

Filed with NHTSA, in their own words.

at 50,000 miles Paola, KS

VISIBILITY

The contact owns a 2017 Ford F-250. The contact stated that rainwater was leaking from the passenger’s side windshield seal into the cabin of the vehicle. The vehicle was taken to the local mechanic who diagnosed that the windshield seal was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that the body control module was previously replaced due to water intrusion caused by the faulty windshield seal. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The VIN was not available. The failure mileage was 50,000.

NHTSA complaint #11659437 — an unverified report by a vehicle owner.

at 116,000 miles Smithsburg, MD

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2017 Ford F-250. The contact stated while driving approximately 65 MPH, there was a sudden explosion, and the glass sunroof panel was ejected from the vehicle. The contact retrieved the sunroof from the road and the vehicle was later taken to the dealer. The cause of the failure was not determined. The vehicle was not yet repaired. The failure mileage was 116,000.

NHTSA complaint #11619254 — an unverified report by a vehicle owner.

at 173,000 miles Silver Point, TN

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2017 Ford F-250. The contact stated that the sunroof failed to close immediately as needed. After several attempts, the contact was able to close the sunroof while pressing the close button. The vehicle was taken to the dealer, where it was diagnosed that the sunroof and tracks needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 173,000.

NHTSA complaint #11582631 — an unverified report by a vehicle owner.

at 146,000 miles Fayetteville, GA

VISIBILITY/WIPER

The contact owns a 2017 Ford F-250. The contact received a recall notice for NHTSA Campaign Number: 22V644000(Back Over Prevention); however, the parts for the recall were unavailable. The dealer was contacted about the recall and they confirmed that parts remained unavailable for the recall. The manufacturer was also notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that his image on his rearview camera was foggy while in use. The failure mileage was 146,000. Vin tool confirms parts not yet available.

NHTSA complaint #11522791 — an unverified report by a vehicle owner.

at 83,000 miles New Philadelphia, OH

VISIBILITY/WIPER

The contact owns a 2017 Ford F-250. The contact stated while driving 70 MPH, the windshield wipers were activated, and the windshield wipers then became inoperable. The vehicle was taken to the dealer and the dealer stated that the windshield wiper motor needed to be replaced. The dealer referenced recalls for the failure however, the VIN nor the year, make, or model vehicle was included. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 83,000.

NHTSA complaint #11509488 — an unverified report by a vehicle owner.

Jacksonville, FL

VISIBILITY/WIPER

Front camera is cloudy just like the rear camera is. Rear camera is recalled but the front camera is not.

NHTSA complaint #11508267 — an unverified report by a vehicle owner.

at 42,000 miles Bryceville, FL

VISIBILITY/WIPER

THE SUNROOF TRACKS CRACK AND BREAK, THUS MAKING THE SUNROOF INOPERABLE AND WATER WILL LEAK WHEN IT DOESN'T SEAL. THEY SENT OUT A SAFETY ALERT OR SOMETHING ALONG THOSE LINES. BASICALLY IF YOUR IN THE 36K MILE PERIOD THEY WILL FIX. BUT IF YOU HAVE OVER(I HAD 42K) THEY OFFER A TWO THOUSAND DOLLAR REPAIR. I HAVE TALKED TO A LOT OF PEOPLE AND 50% HAVE HAD SUNROOF ISSUES. I TOOK MY COMPLAINT TO FORD AND WAS TOLD KEEP MY REPAIR RECEIPT IN CASE THEY MAKE IT A RECALL.

NHTSA complaint #11414780 — an unverified report by a vehicle owner.

at 120,000 miles Round Mountain, CA

VISIBILITY/WIPER

THE DRIVER AND PASSENGER SEAT MASSAGE DO NOT WORK PROPERLY, THE LUMBAR AND SEAT PORTION WORK INTERMITTENTLY AND FOR A SHORTER DURATION THAN TWENTY MINUTES (2017 FORD F250 PLATINUM). THE VEHICLE WIPER BLADE RATE OF ACTION RANDOMLY INCREASES AND DECREASES ON IT'S OWN. I WAS TOLD TODAY BY THE FORD DEALERSHIP IN REDDING, CALIFORNIA THAT A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED FOR THE SEAT MASSAGE PROBLEM, BUT THAT FORD WOULD NOT CORRECT THE PROBLEM UNLESS I PAY $800.00 FOR THIS REPAIR. IF FORD IS AWARE THAT THE VEHICLE SEATS HAVE THIS ISSUE AND KNOW HOW TO CORRECT IT, WHY AM I BEING CHARGED TO CORRECT IT AND MAKE IT RIGHT?

NHTSA complaint #11397003 — an unverified report by a vehicle owner.

at 41,000 miles Miami, FL

VISIBILITY:WINDSHIELD

TL* THE CONTACT OWNS A 2017 FORD F250. THE CONTACT STATED THAT WHILE DRIVING IN RAINY CONDITIONS, WATER ENTERED THE VEHICLE. THE CONTACT BELIEVED THAT THE WATER ENTERED THE WINDSHIELD AREA AND CAUSED THE ELECTRICAL WIRES AND CABLES LOCATED UNDER THE DASHBOARD AND THE INSTRUMENT PANEL TO BECOME WET. THE WATER ALSO DRAINED ONTO THE BRAKE PEDAL, THE ACCELERATOR PEDAL, AND THE CARPET. THE WINDSHIELD BECAME FOGGY DUE TO THE FAILURE AND THE DEFOGGER WAS ACTIVATED TO CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN TO MIDWAY FORD (8155 W FLAGLER STREET, MIAMI, FL 33144, (786) 801-2969) SEVERAL TIMES FOR THE FAILURE. THE DEALER PLACED A PROTECTIVE SEAL INSIDE AND OUTSIDE THE VEHICLE WINDSHIELD AREA AND THE DASHBOARD AREA SEVERAL TIMES HOWEVER, THE REPAIR FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 41,000.

NHTSA complaint #11387739 — an unverified report by a vehicle owner.

at 53,350 miles Cedar Park, TX 2 injured

VISIBILITY/WIPER

WE WERE DRIVING DOWN THE HIGHWAY GOING 60MPH. ALL OF A SUDDEN THERE WAS A LOUD BANG AND THE REAR SLIDING WINDOW EXPLODED INSIDE OF THE CAB. WE HAD OUR DOGS WITH US LYING IN THE BACK THE GLASS FLEW INTO THE BACK AND EVEN DOWN OUR CLOTHES. NOTHING HIT THE TRUCK. WE IMMEDIATELY PULLED OVER AND GOT AS MUCH GLASS OUT OF THE CAR. IT LANDED EVERYWHERE. IT WAS VERY SCARY. THE PHOTO BELOW IS OF THE PASSENGER SIDE FRONT SEAT. THE GLASS BLEW DOWN MY SHIRT.

NHTSA complaint #11386275 — an unverified report by a vehicle owner.

at 5,000 miles Craig, CO

VISIBILITY

TL* THE CONTACT OWNS A 2017 FORD F-250. THE CONTACT STATED THAT THE HEATER FAILED TO OPERATE. THE CONTACT LIVED IN AN EXTREMELY COLD ENVIRONMENT. THE VEHICLE WAS DRIVEN TO SPRADELY FORD (4809 S COLLEGE AVE, FORT COLLINS, CO 80525, (970) 226-3673) WHERE IT WAS DIAGNOSED THAT THE GFI BOX NEEDED TO BE DISCONNECTED. THE CONTACT WAS INFORMED THAT IF THEY DISCONNECTED THE GFI CORD, THEN THE HEATER WOULD NOT WORK AT ALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

NHTSA complaint #11222939 — an unverified report by a vehicle owner.

at 39,000 miles Monmouth Junction, NJ

VISIBILITY/WIPER

WATER HAVE INTRUDED THE CAB OF MY VEHICLE FROM THE ROOF, IT ALSO AFFECTED THE DISPLAY IN MY VEHICLE . SINCE WATER HAVE INTRUDED MY VEHICLE, I FEAR THE POSSIBILITY OF RUST AND SOMETHING ELSE GOING TO HAPPEN. I HAVE RECORDED THE OCCURRENCE BUT UNABLE TO TRANSFER THE FILE AF THIS TIME.

NHTSA complaint #11210176 — an unverified report by a vehicle owner.

at 10,000 miles Cary, NC

VISIBILITY/WIPER

THE PANORAMIC SUNROOF OF MY FORD F-250 CRACKED OVER THE ENTIRE SUNROOF WHILE PARKED FOR 2 WEEKS WITHOUT MOVING. NO HAIL OR OTHER NATURAL DISASTER HAPPENED. THERE IS NO IMPACT DAMAGE TO THE OUTER GLASS.

NHTSA complaint #11123205 — an unverified report by a vehicle owner.

Other 2017 Ford F-250 SD problems

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