40 of the
1,938 complaints about the 2019 Ford F-250 SD are about the
driver-assist systems — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
41,576 miles.
A
40
Complaints
1
Crashes
1
Fires
1
Injuries
Exactly what failed
Back Over Prevention
2152.5%
Blind Spot Detection
410.0%
Camera
410.0%
Warnings
37.5%
Rearview System Braking
37.5%
Adaptive Cruise Control
25.0%
Assist
25.0%
Forward Collision Avoidance
12.5%
Driver Assist & Collision Avoidance across every Ford F-250 SD year
Ford Motor Company Has Decided to Cancel/Pause Customer Satisfaction Campaign 22M03 without Reason or Notice Given to Customers at this Time after being Told By Service Advisor Ron Fultz #3689 at Anderson Ford 3601 Stockton Hill Rd Kingman, AZ 86409....That the effected Cameras as well as the Recall for the Rear Tailgate camera 22S51 would be Preformed....To no Avail as was told at the end of the Service Visit Could not Preform the Needed Side and Front Face Camera upgrade as Per Canceled/Paused with no Timeframe Given and Lied to as the Scope of Service to be done upon Scheduled Appointment for all to Addressed
NHTSA complaint #11724935 — an unverified report by a vehicle owner.
San Miguel, CA
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The rear view backup camera will get scrambled or become blurry from time to time . It is happening more frequently causing the inability to know what is behind you when backing up.
NHTSA complaint #11716525 — an unverified report by a vehicle owner.
Covington, GA
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The rear view camera is not working when placing the vehicle in reverse. The dash screen is blank even though it changes to appropriate display mode. The area where camera image is supposed to be to display is blank.
NHTSA complaint #11695534 — an unverified report by a vehicle owner.
Covington, GA
BACK OVER PREVENTION: WARNINGS
The rear view camera is not working when placing the vehicle in reverse. The dash screen is blank even though it changes to appropriate display mode. The area where camera image is supposed to be to display is blank.
NHTSA complaint #11695534 — an unverified report by a vehicle owner.
at 56,000 milesJeffersonton, VA
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250 SD. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. Most recently, the contact stated that the rearview camera displayed a black screen. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. The vehicle was not repaired; however, the contact purchased an aftermarket part, and the rearview camera was repaired, but not the camera assist feature. The manufacturer was not notified of the failure. The failure mileage was 56,000.
NHTSA complaint #11694549 — an unverified report by a vehicle owner.
at 144,673 milesSan Antonio, TXCrash1 injured
FORWARD COLLISION AVOIDANCE
The contact's client owned a 2019 Ford F-250. The contact stated that while her client was driving at approximately 51 MPH, an 18-wheeler trailer truck crossing the freeway and attempting to merge had struck the front end of the vehicle. No warning lights illuminated. In addition, the contact stated that her client attempted to decelerate while a few yards away to avoid the front-end collision; however, the emergency braking system and forward brake collision system did not activate as intended. The vehicle was deemed a total loss. All Air Bags deployed. A police report was filed. Medical was sought for a broken foot, legs, arms, and facial injuries. The vehicle was towed to a local tow yard, where it remains. The vehicle was diagnosed by the insurance provider with an emergency braking system and a forward brake collision system failure. It was also confirmed that the brake pedal was depressed before the crash; however, the vehicle failed to decelerate as intended. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 144,673.
NHTSA complaint #11687814 — an unverified report by a vehicle owner.
Cape Coral, FL
BACK OVER PREVENTION
The contact's husband owns a 2019 Ford F-250. The contact stated while reversing, the rearview camera image was intermittently black or blue. The contact stated that the failure had progressively worsened and was consistent. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
NHTSA complaint #11664329 — an unverified report by a vehicle owner.
at 98,000 milesAntrim, NH
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact stated while reserving, the back over prevention screen failed to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V598000 (Back Over Prevention); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 98,000.
NHTSA complaint #11614936 — an unverified report by a vehicle owner.
Medina, TN
LANE DEPARTURE: ASSIST
Front end uncontroable wobble from the front end. causing swearving and lane departure. causes uncontroable driving until under 30 MPH.
NHTSA complaint #11602720 — an unverified report by a vehicle owner.
Antioch, CAFire
LANE DEPARTURE: BLIND SPOT DETECTION
My vehicle caught on fire. I had been pulling my trailer and I pulled over to park when my truck began smoking. I attempted to open the hood and the truck was on fire. None of the sensors activated and I didn’t have any indication the truck was overheating.
NHTSA complaint #11599258 — an unverified report by a vehicle owner.
at 60,000 milesWest Seneca, NY
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact stated that while reversing, the rearview display displayed a blurry, distorted image, compromising the back-over prevention system. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V252000 (Back Over Prevention) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 60,000.
NHTSA complaint #11589884 — an unverified report by a vehicle owner.
at 60,000 milesWest Seneca, NY
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2019 Ford F-250. The contact stated that while reversing, the rearview display displayed a blurry, distorted image, compromising the back-over prevention system. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V252000 (Back Over Prevention) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 60,000.
NHTSA complaint #11589884 — an unverified report by a vehicle owner.
Union Church, MS
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Sync3 system failure Safety risk with cameras being inoperable Problem has been confirmed by dealership Problem was Inspected by Ford Dealership No warnings of failure; Problem occurred after recall 20E07 was performed by Ford Dealership
NHTSA complaint #11572447 — an unverified report by a vehicle owner.
Benton, LA
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11550262 — an unverified report by a vehicle owner.
at 90,000 milesMonroe, NC
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the the camera image was distorted. The vehicle was not repaired. The failure mileage was 90,000. VIN tool confirms parts not available.
NHTSA complaint #11526822 — an unverified report by a vehicle owner.
at 62,000 milesCinncinati, OH
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact stated that while reversing, the back-up camera failed to operate as needed, causing the vehicle to strike a pole. The vehicle was taken to the dealer to be diagnosed; however, the dealer informed the contact that parts were not yet available to repair the vehicle under NHTSA Campaign Number: 22V644000 (Back Over Prevention). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000. VIN tool confirms parts not available.
NHTSA complaint #11526586 — an unverified report by a vehicle owner.
at 37,300 milesAshland City, TN
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact stated that while driving at an undisclosed speed, the backup camera failed to perform as designed causing the vehicle to strike a pole. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 37,300. VIN tool confirms parts not available.
NHTSA complaint #11526662 — an unverified report by a vehicle owner.
Plano, TX
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11523272 — an unverified report by a vehicle owner.
Franklin, KY
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera image was cloudy. Additionally, the back over prevention system chimed and provided false alerts when there were no objects nearby. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
NHTSA complaint #11522212 — an unverified report by a vehicle owner.
San Juan, TX
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V664000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Recently, the contact stated that a blank image would appear on the screen while the vehicle was in reverse(R). The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
NHTSA complaint #11522326 — an unverified report by a vehicle owner.
at 26,000 milesSpring, TX
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact stated that when the rear-view camera was in use, the camera displayed a blurry image. The vehicle was taken to a local dealer, where it was diagnosed that the rear-view camera needed to be replaced; however, the part for the repair was on backorder. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 26,000. VIN tool confirms parts not available.
NHTSA complaint #11520272 — an unverified report by a vehicle owner.
Murrells Inlet, SC
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11518612 — an unverified report by a vehicle owner.
at 41,576 milesBancroft, WV
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the contact stated that while shifted into reverse, the rearview camera became foggy. The local dealer was notified of the failure and the contact was informed that the recall repair only applied to rental vehicles. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 41,576.
NHTSA complaint #11515935 — an unverified report by a vehicle owner.
Spring Hill, FL
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Foggy back up lens since purchase in 2019. Progressively getting worse. Now can NOT see anything on the back up camera image. Received a recall notice in this issue from Ford in Sept of 2022. (Recall notice - 22S51). As of today, 10 March 2023, the part to repair the problem is still not available. This is an unreasonable amount of time to have this issue resolved. I request Ford replace with a newer back-up camera and lens to correct this. Please help and advise. Thanks.
NHTSA complaint #11511149 — an unverified report by a vehicle owner.
Highland, MD
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted repeatedly and confirmed each time that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11510827 — an unverified report by a vehicle owner.
at 40,000 milesDarien, GA
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the rearview camera displayed a foggy image. The dealer and Murray Ford of Kingsland (2030 GA-40, Kingsland, GA 31548) were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
NHTSA complaint #11507794 — an unverified report by a vehicle owner.
Port Lavaca, TX
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11497402 — an unverified report by a vehicle owner.
at 30,000 milesGlen Gardner, NJ
BACK OVER PREVENTION
The contact owns a 2019 Ford F-250. The contact stated that the rearview camera image failed to display while reversing. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed; however, no issues were found. The contact stated that the failure recurred while reversing. The vehicle was taken to the dealer where it was diagnosed that the rearview camera needed to be replaced. The part was replaced; however, the failure reoccurred mostly while it was raining. The vehicle was taken back to the dealer where it was diagnosed that the tailgate wiring harness had experienced an electrical short. The tailgate wiring harness was replaced; however, the failure persisted. The contact stated that the rearview camera image was significantly distorted. The contact contacted a second dealer, Fred Beans Ford of Washington (359 NJ-31, Washington, NJ 07882) who informed him that there could be moisture inside the wiring harness, and he had to pay for a diagnostic test. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 22V644000 (Back Over Prevention) and 22V252000 (Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
NHTSA complaint #11496737 — an unverified report by a vehicle owner.
Weatherford, TX
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I own a 2019 F250 platinum diesel and the last 5 months have been teetering on a very thin line of causing a serious accident. At highway speeds, my truck will start to violently shake after hitting small bumps, bridge entrances/exits, potholes. Pretty much any un-level surface has the potential to cause my truck to violently shake. It’s referred to as Death wobble and for good reason. It feels like all 4 tires had just blown out at highway speeds. It’s very hard to control the vehicle and the only way to fix the issue is to come to a complete stop as fast as you can before you lose control. I have contacted ford several times and they are aware of the issue. There still has been no recall as far as I know. This is completely unacceptable and is risking potential lives. It’s only a matter of time before some is seriously injured or killed from this. Ford put my name down, and I was told in about 2 months they might have the parts to fix it. That just isn’t a good answer. Something needs to be done. Unfortunately I don’t have another vehicle so I am forced to drive this death trap. I’m not sure what to do, and don’t want to get in an accident or end up hurting someone but I have to get to and from work. I refuse to let my family drive in the truck because it’s so unsafe. This doesn’t just happen once in a while. It happens every single time I’m on the freeway which is every day, sometimes multiple times driving to and from work. Im hoping someone can give me some help. I really feel like ford has swept this under the rug and left it’s customers in a terrible position. My truck is one of fords top models and it has under 50k miles. This shouldn’t be happening and they are not too concerned about getting it fixed fast in my opinion. I hope to hear from you soon, thank you.
NHTSA complaint #11490225 — an unverified report by a vehicle owner.
Russell Springs, KY
LANE DEPARTURE: ASSIST
Extreme steering wheel shaking aka death wobble. Caused my truck to jump across 3 lanes on i75 almost costing me and my wife our life's. Starts after hitting pot hole and becomes so extreme your hands loose contact with steering wheel. This is clearly an A Rank Safety issue that Ford has not addressed. No warning when it happens, all control is lost and up till now we have been lucky. Truck did this at 20000 miles and again at 32000 miles I currently only have 32250 total miles on this vehicle. After contacting my dealer they told me it was out of warranty because it had exceeded 36 months.
NHTSA complaint #11490003 — an unverified report by a vehicle owner.