FaultScore

2002 Ford F-250 suspension problems

11 of the 189 complaints about the 2002 Ford F-250 are about the suspension — 6% of everything reported for this model year. Half of the failures with a mileage on record happened before 76,500 miles.

F

11

Complaints

1

Crashes

2

Fires

1

Injuries

Exactly what failed

Suspension 3 27.3%
Front 1 9.1%
Control ARM 1 9.1%
Rear 1 9.1%
Wheel Bearing 1 9.1%
Lower Ball Joint 1 9.1%
Upper Ball Joint 1 9.1%
Torsion BAR 1 9.1%
HUB 1 9.1%

Suspension across every Ford F-250 year

1994 15 1.9%
1995 25 3.2%
1996 14 1.8%
1997 30 3.8%
1998 14 1.8%
1999 29 3.7%
2000 24 3.1%
2001 16 2.0%
2002 11 1.4%
2005 37 4.7%
2006 88 11.2%
2007 23 2.9%
2008 35 4.5%
2009 29 3.7%
2010 29 3.7%
2011 111 14.2%
2012 125 15.9%
2013 48 6.1%
2014 81 10.3%

What owners said

Filed with NHTSA, in their own words.

at 175,000 miles Mineola, TX

SUSPENSION

The contact owns a 2002 Ford F-250. The contact stated while driving 75 MPH, the vehicle experienced the death wobble. The contact stated no warning light was illuminated. The contact was able to regain control of the vehicle and continued driving to his residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 175,000.

NHTSA complaint #11432102 — an unverified report by a vehicle owner.

at 136,000 miles SAN Diego, CA Fire

SUSPENSION:FRONT:WHEEL BEARING

TL* THE CONTACT OWNS A 2002 FORD F-250. WHILE DRIVING 65 MPH, THE FRONT DRIVER'S SIDE WHEEL BEARING CAUGHT FIRE. THE CONTACT PULLED OVER AND EXTINGUISHED THE FIRE. IT WAS DETERMINED THAT THE HUB BEARING CAUGHT FIRE, WHICH ALSO SET THE REST OF THE TIRE ON FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

NHTSA complaint #10908288 — an unverified report by a vehicle owner.

at 12,500 miles Fair Township, MI

SUSPENSION

TL* THE CONTACT OWNS A 2002 FORD F-250. THE CONTACT STATED THE STEERING WHEEL FAILED. THE CONTACT STATED THE STEERING WHEEL WAS LOOSE AND REQUIRED HIM TO PUT BOTH HANDS ON THE STEERING WHEEL IN ORDER TO KEEP THE VEHICLE UNDER CONTROL. THE VEHICLE WAS TAKEN TO A MECHANIC TWICE FOR THE STEERING WHEEL FAILURE. THE STEERING BOX GEAR BOX WAS ALSO ADJUSTED TWICE; HOWEVER, IT DID NOT CORRECT THE FAILURE AND THE STEERING WHEEL CONTINUED TO BE LOOSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE CURRENT MILEAGE WAS 142,000. UPDATED 7/26/13 *CN THE CONSUMER RECEIVED A SECOND OPINION, AND WAS INFORMED THE PROBLEM WAS THE BALL JOINTS.

NHTSA complaint #10520857 — an unverified report by a vehicle owner.

Michigan City, IN

SUSPENSION:REAR

2002 FORD F-250. UNIT #1 WAS WESTBOUND IN FAR RIGHT LANE OF THE OHIO TURNPIKE. THE RIGHT SIDE TRAILER WHEEL, SINGLE AXLE, CAME OFF CAUSING TRAILER TO FISH-TAIL DAMAGING TAILGATE OF POWER UNIT. UNIT #1 DROVE TO BERM, THEN ACCESS ROAD DISABLED. *LN ACCORDING TO THE POLICE REPORT, THE TRAILER DIDN'T HAVE ANY LICENSE PLATES, THE VIN LABEL WAS WORN AND CORRODED. THERE WAS DAMAGE TO THE VEHICLE AND THE TRAILER. (OHIO TRAFFIC CRASH REPORT # 10-0428-90)

NHTSA complaint #10415949 — an unverified report by a vehicle owner.

at 100,000 miles Nacogdoches, TX Crash Fire 2 injured

SUSPENSION:FRONT:HUB

TL*THE CONTACT OWNS A 2002 FORD F250. WHILE DRIVING 65 MPH, THE CONTACT FELT A VIBRATION FROM UNDERNEATH THE VEHICLE. THE STEERING WHEEL SHOOK AND THE FRONT DRIVER SIDE TIRE DETACHED. THE VEHICLE DROVE OFF THE ROAD, CRASHED INTO SOME TREES, AND CAUGHT FIRE. BOTH THE DRIVER AND PASSENGER WERE INJURED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THERE WAS NO BLOW OUT OR LOOSE TREADS THAT MAY HAVE CAUSED THE FAILURE. THE INSURANCE INVESTIGATION CONCLUDED THAT THE TIRE SELF-DETACHED FROM THE VEHICLE BECAUSE THE HUB AND CALIPER WERE DEFECTED. THE FAILURE MAY HAVE ALSO BEEN DUE TO HEAT FRACTURE THAT CAUSED THE CALIPER TO FAIL. AFTER INSPECTING THE VEHICLE, A MECHANIC SUGGESTED THAT THE FAILURE MAY HAVE BEEN CAUSED BY BAD METAL. THE MANUFACTURED DISTRIBUTED A QUESTIONNAIRE, BUT THE CONTACT HAS NOT RECEIVED A RESPONSE FROM FORD. THE VEHICLE AND TIRE ARE IN STORAGE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000.

NHTSA complaint #10203530 — an unverified report by a vehicle owner.

at 53,000 miles Fort Madison, IA

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

DT*: THE CONTACT STATED THE UPPER AND LOWER BALL JOINTS WERE WORN DOWN AND NEEDED TO BE REPLACED. THE CONTACT EXPRESSED CONCERN THAT THESE PARTS WERE DEFECTIVE.

NHTSA complaint #10176273 — an unverified report by a vehicle owner.

at 53,000 miles Fort Madison, IA

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

DT*: THE CONTACT STATED THE UPPER AND LOWER BALL JOINTS WERE WORN DOWN AND NEEDED TO BE REPLACED. THE CONTACT EXPRESSED CONCERN THAT THESE PARTS WERE DEFECTIVE.

NHTSA complaint #10176273 — an unverified report by a vehicle owner.

Chandler, AZ

SUSPENSION:FRONT

2002 FORD TRUCK / CONSUMER APPLIED BRAKES WHILE ROUNDING A CURVE AND THE FRONT WHEELS BEGAN TO SHIMMY.*MR

NHTSA complaint #10131320 — an unverified report by a vehicle owner.

Malta, NY

SUSPENSION:FRONT:CONTROL ARM

CONSUMER STATES WHEN BRAKING THE VEHICLE PULLS VIOLENTLY TO THE LEFT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS

NHTSA complaint #8021673 — an unverified report by a vehicle owner.

Paradise, CA

SUSPENSION:FRONT:SPRINGS:TORSION BAR

I HAD A 5" LIFT KIT INSTALLED ON MY 2002 FORD F250 TRUCK. WHILE DRIVING THE BRACKETS SHEERED AND THE TRACTION BAR FELL OFF. LES SCHWAB OF PARADISE, CA REFUSES TO REPLACE DEFECTIVE EQUIPMENT.

NHTSA complaint #767070 — an unverified report by a vehicle owner.

Lunenburg, MA

SUSPENSION

WHILE TRAVELING ON HIGHWAY VEHICLE WILL VIBRATE UNCONTROLLABLY INSIDE OF STEERING SHAFT. DEALERSHIP IS AWARE OF PROBLEM.

NHTSA complaint #8011507 — an unverified report by a vehicle owner.

Other 2002 Ford F-250 problems

← Full 2002 Ford F-250 report