2022 Ford F-350 SD window and wiper problems

VISIBILITY/WIPER

The contact owns a 2022 Ford F-350 SD. The contact stated that while driving approximately 45-50 MPH, in snowy weather, the front driver's side windshield wiper fractured, and the contact pulled over to manually wipe the window. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 22S26 (Both Front Wiper Arm Replacement) because the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the dealer's information. The failure mileage was approximately 32,076.

NHTSA complaint #11721025 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2022 Ford F-350 SD. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the roof. The vehicle was taken to a local independent mechanic, where it was diagnosed, and determined that the roof rack needed to be replaced. The vehicle was taken to a local dealer, where the failure was replicated. The vehicle was not repaired due to the VIN not being included in NHTSA Campaign: 25V729000 (Visibility). The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

NHTSA complaint #11707446 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2022 Ford F-350 SD. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the roof. The vehicle was taken to a local independent mechanic, where it was diagnosed, and determined that the roof rack needed to be replaced. The vehicle was taken to a local dealer, where the failure was replicated. The vehicle was not repaired due to the VIN not being included in NHTSA Campaign: 25V729000 (Visibility). The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

NHTSA complaint #11707446 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2022 Ford F-350 SD. The contact received notifications of NHTSA Campaign Numbers: 22V250000 (VISIBILITY), 24V957000 (FUEL SYSTEM, DIESEL), and 25V686000 (Back Over Prevention). However, the parts to do two of the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11693698 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Rear facing camera/back-up assistant distorted view. Problem confirmed by local dealer. Ford motor company impairing dealer's ability to complete repairs under warranty. Ford Motor Company mandating unrelated maintenance actions at customer expense ($350). More details contained in attachment: NHTSA FORD COMPLAINT

NHTSA complaint #11669497 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

Was driving at 06:30 in the morning on a multi-lane highway with light rain. Sudden explosion of the forward sunroof panel with glass shattering everywhere. It was a very loud boom that occurred. No other vehicles were close by so this was not a rock thrown. Plus the roof is 7 feet off the ground which makes it very unlikely with no other vehicles close by.

NHTSA complaint #11664505 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

the ac compressor went out and national back order this has been a problem for years

NHTSA complaint #11592630 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

What component or system failed or malfunctioned, and is it available for inspection upon request? Transfer case shift motor failure, transmission slipping in 3,2,1 gear and when accelerating from 7-8 gear. Electronics on dash have gone out while driving multiple times. Tailgate opened up while driving multiple times. Trailer brake. Drivers side faulty window (glass) fracture across entire window when not moving. Yes, all can be inspected or paper work reviewed for repairs complete. How was your safety or the safety of others put at risk? Could not use 4 wheel drive in icy/snowy conditions to get to destination. Transmission slipping caused my foot to come off brake pedal and immediately had to reengage brake pedal due to the force of the transmission slipping (like the transmission was falling out from under the truck), nearly hitting the car in front of me on both occasions. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. All issues have been confirmed by local Ford dealer and fixed by certified Ford mechanic, but once issue is repaired, the electronics issues and transmission issue continue to arise (exact same issues). Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by the dealership (Ford representatives). Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, no warning signs for any of the defects other than a letter for the tailgate recall, brake recall and wiper recall.

NHTSA complaint #11558915 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

I was driving off the ramp merging onto another interstate when my sunroof exploded. There was nothing above me or any cars in front or back of me. The cloth sunroof cover shows no damage. I take it to Ted Russell Ford in Knoxville, TN and they deny my warranty. Stating something the size of a basketball hit my sunroof but the cloth barrier shows no sign of damage. I spoke with customer service and they refused to warranty the issue. This is a known issue with Ford and Lincoln and have thousands of complaints concerning this issue.

NHTSA complaint #11524826 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I purchased this vehicle on 6/7/2022. Ford let me know there was a recall 2 days later. Ford tells me that I cannot drive the vehicle off of their lot until the parts have been replaced. Ford has no date available as to when the parts will be available. I would like to be able to drive the new truck I purchased. I have not even picked up the truck from the dealer.

NHTSA complaint #11471231 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I purchased a new 2022 F350 Lariat with a sliding rear window. After owning the unit for three weeks, the rear window exploded while driving down the highway. There were no cars on the highway at night to have thrown a rock at the truck and cause the damage. Temperature was about 55-60 deg F.

NHTSA complaint #11461486 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

02/05/2022: Severe ice storm in Northeast. Windshield adequately thawed and cleared with ice pieces and snow remaining in windshield wiper "bay". Upon energizing windshield wipers in preparation for departure, wipers made several clearing swipes with minor resistance when the driver's side wiper disengaged. After investigation the following theoretical engineering/design flaws were noted: 1) windshield wiper arm hub is larger than splined shaft not allowing 360-degree engagement on spined shaft. Ford has chosen a keyseat in the shaft and a keyway in the hub combined with a key to make the assembly a keyed joint in what appears to be an effort to make a satisfactory drive assembly. 2) The wiper arm is retained on the splined shaft with a spring-loaded lever recessed in a groove. This spring-loaded lever is neither strong nor protected. 3) the wiper arm and blade are heavily spring-loaded on the windshield. My theory is that the ice debris became lodged beneath the wiper arm hub forcing the wiper arm retention lever open (note: lever can be displaced by your thumbnail) popping the wiper arm up with the assistance of the heavily preloaded spring force downward on the windshield. The key fell out when the arm was displaced which left the assembly disengaged from the splined shaft. The key was found in the bay. It is my contention that this assembly poses a serious safety issue for these vehicles. They are purchased to be used in inclement weather (i.e.: snowplowing) and there is not a reliable windshield wiper arm to shaft retention device nor an adequate drive spline. Had this happened while I was driving down the road (especially in inclement weather), it would have been an immediate and severe safety crisis which could have been disastrous.

NHTSA complaint #11453385 — an unverified report by a vehicle owner.