FaultScore

FaultScore report

2021 Ford F-450 SD problems

Owners have filed 26 complaints about the 2021 Ford F-450 SD with NHTSA between 2021 and 2026. The largest single group is the electrical system. Across this model's run it ranks 9 of 14 worst.

C

FaultScore 44/100

Higher is worse. Measured against the other years of the Ford F-450 SD.

How this is worked out

The numbers

26

Complaints

0

Crashes reported

2

Fires reported

0

Injuries reported

78,000 mi

Median mileage at failure

Half of reported failures happened before this

45%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 33 vs 50 Severity 40 vs 50 Early failure 77 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 33
Against the median year of the Ford F-450 SD. 50 means typical for this model; 100 means roughly double.
Severity — 40
7.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 77
45% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2021 compares with every other Ford F-450 SD

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2021 Ford F-450 SD

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 6 23.1%

Median failure at 95,000 miles

Fuel & Propulsion 3 11.5%
Body & Structure 3 11.5%

Median failure at 725 miles

Brakes 3 11.5%

0 crashes, 1 fires · median 86,500 mi

Transmission & Drivetrain 3 11.5%

0 crashes, 1 fires · median 40,381 mi

Other & Unspecified 2 7.7%
Doors, Latches & Locks 2 7.7%
Engine & Cooling 2 7.7%
Equipment & Accessories 1 3.8%
Tires 1 3.8%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 9.1%
1,000 – 9,999 miles 4 36.4%
75,000 – 99,999 miles 5 45.5%
100,000 – 149,999 miles 1 9.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2021 peak 5 Jun 2026

NHTSA investigations into the 2021 Ford F-450 SD

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

PE24014 Opened 9 May 2024 Still open FUEL SYSTEM, DIESEL

Sogefi Secondary Diesel Fuel Filter Leak

The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that...

RQ21001 Opened 15 Jan 2021 Closed 10 Jan 2024 STRUCTURE:BODY:DOOR

Power Tailgate Release Systems

In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019.  At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the rec...

Recalls on the 2021 Ford F-450 SD

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

26V158000

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, 2021-2022 F600, and 2022 F750 vehicles previously repaired incorrectly under recall number 24V957. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

25V686000

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.

Risk: A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

25V626000

STEERING:COLUMN

Ford Motor Company (Ford) is recalling certain 2020-2021 F-250, F-350, and F-450 vehicles. The steering column upper shaft may detach from the steering column and result in a loss of steering control.

Risk: A loss of steering control increases the risk of a crash.

25V455000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

Risk: An engine stall increases the risk of a crash.

25V048000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2021 Expedition, 2021-2022 Super Duty F-250, F-350, F-450, F-550, F-600, and 2020-2022 Lincoln Corsair vehicles. The rearview camera may display a blank or distorted image.

Risk: Rearview camera failure can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

24V957000

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.

Risk: High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.

23V420000

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Risk: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

22V250000

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

Risk: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 78,000 miles Tiff, MO Fire

POWER TRAIN

The contact owned a 2021 Ford F-450 Super Duty. The contact stated that while driving 35 MPH on an 8 percent decline and pulling a trailer, the vehicle slightly responded upon depressing the brake pedal. Additionally, the transmission failed to downshift and was stuck in 10th gear. The contact pumped the brakes; however, the failure persisted. The contact drove into the shoulder of the roadway, and the vehicle was able to stop. The contact noticed smoke, and upon inspecting underneath the vehicle, the contact noticed that the rear brakes were on fire. The contact was able to extinguish the fire with a fire extinguisher. There was no injury sustained. The vehicle was towed to the residence of the contact's friend, where the trailer was detached from the vehicle. The vehicle was driven to the dealer, where it was test-driven, and the contact was informed that no failure was found. The vehicle was taken back to the residence of the contact's friend. The contact stated that upon depressing the brake pedal to start the vehicle, the brake pedal travelled all the way to the floorboard. The vehicle was taken back to the dealer and traded for another vehicle. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 78,000.

NHTSA complaint #11687296 — an unverified report by a vehicle owner.

at 78,000 miles Tiff, MO Fire

SERVICE BRAKES, HYDRAULIC

The contact owned a 2021 Ford F-450 Super Duty. The contact stated that while driving 35 MPH on an 8 percent decline and pulling a trailer, the vehicle slightly responded upon depressing the brake pedal. Additionally, the transmission failed to downshift and was stuck in 10th gear. The contact pumped the brakes; however, the failure persisted. The contact drove into the shoulder of the roadway, and the vehicle was able to stop. The contact noticed smoke, and upon inspecting underneath the vehicle, the contact noticed that the rear brakes were on fire. The contact was able to extinguish the fire with a fire extinguisher. There was no injury sustained. The vehicle was towed to the residence of the contact's friend, where the trailer was detached from the vehicle. The vehicle was driven to the dealer, where it was test-driven, and the contact was informed that no failure was found. The vehicle was taken back to the residence of the contact's friend. The contact stated that upon depressing the brake pedal to start the vehicle, the brake pedal travelled all the way to the floorboard. The vehicle was taken back to the dealer and traded for another vehicle. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 78,000.

NHTSA complaint #11687296 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Kalkaska, MI

UNKNOWN OR OTHER

Failure of a $70 thermocouple sensor in the air conditioning unit requires replacement of the entire evaporative cooler, which requires removal and reinstallation of the entire dash from the vehicle. This should be a part serviceable without such extensive work.

NHTSA complaint #11742943 — an unverified report by a vehicle owner.

Pennsburg, PA

TIRES:SIDEWALL

Technician was airing the tires - zipper ruputer occured on the inside of the tire. 225/70R19.5

NHTSA complaint #11720607 — an unverified report by a vehicle owner.

at 78,000 miles Tiff, MO Fire

POWER TRAIN

The contact owned a 2021 Ford F-450 Super Duty. The contact stated that while driving 35 MPH on an 8 percent decline and pulling a trailer, the vehicle slightly responded upon depressing the brake pedal. Additionally, the transmission failed to downshift and was stuck in 10th gear. The contact pumped the brakes; however, the failure persisted. The contact drove into the shoulder of the roadway, and the vehicle was able to stop. The contact noticed smoke, and upon inspecting underneath the vehicle, the contact noticed that the rear brakes were on fire. The contact was able to extinguish the fire with a fire extinguisher. There was no injury sustained. The vehicle was towed to the residence of the contact's friend, where the trailer was detached from the vehicle. The vehicle was driven to the dealer, where it was test-driven, and the contact was informed that no failure was found. The vehicle was taken back to the residence of the contact's friend. The contact stated that upon depressing the brake pedal to start the vehicle, the brake pedal travelled all the way to the floorboard. The vehicle was taken back to the dealer and traded for another vehicle. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 78,000.

NHTSA complaint #11687296 — an unverified report by a vehicle owner.

at 78,000 miles Tiff, MO Fire

SERVICE BRAKES, HYDRAULIC

The contact owned a 2021 Ford F-450 Super Duty. The contact stated that while driving 35 MPH on an 8 percent decline and pulling a trailer, the vehicle slightly responded upon depressing the brake pedal. Additionally, the transmission failed to downshift and was stuck in 10th gear. The contact pumped the brakes; however, the failure persisted. The contact drove into the shoulder of the roadway, and the vehicle was able to stop. The contact noticed smoke, and upon inspecting underneath the vehicle, the contact noticed that the rear brakes were on fire. The contact was able to extinguish the fire with a fire extinguisher. There was no injury sustained. The vehicle was towed to the residence of the contact's friend, where the trailer was detached from the vehicle. The vehicle was driven to the dealer, where it was test-driven, and the contact was informed that no failure was found. The vehicle was taken back to the residence of the contact's friend. The contact stated that upon depressing the brake pedal to start the vehicle, the brake pedal travelled all the way to the floorboard. The vehicle was taken back to the dealer and traded for another vehicle. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 78,000.

NHTSA complaint #11687296 — an unverified report by a vehicle owner.

Turin, GA

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-450 SD. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11687332 — an unverified report by a vehicle owner.

Deltona, FL

POWER TRAIN

VEHICLE SHUT DOWN WHILE IN MOTION ON HIGHWAY WHICH CAUSED FOR BRAKES AND STEERING TO FAIL. VEHICLE WAS TOWED TO SUN STATE FORD DEALERSHIP WHERE THEY DID A DIAGNOSIS. THEY FOUND EXCESSIVE AMOUNTS OF METAL IN THE HIGH PRESSURE FUEL SYSTEM. THEY HAD TO REPLACE THE ENTIRE FUEL SYSTEM PLUS REPLACED ALL INJECTORS WHICH NOW HAS AN OPEN INVOICE OF $15,923.97. AFTER RESEARCH WE FOUND OUT THAT THERE IS A RECALL ON THE CP4 WHICH IS THE MANUFACTIRE RECALL NUMBER 24S78 AND NHTSA RECALL NUMBER 24V957. FORD IS NOT WILLING TO COVER THE COST OF THE RECALL REPAIRS AND THE DEALERSHIP IS NOT COOPERATING AS WELL. THIS IS A COMPANY VEHICLE LOSING THE COMPANY $3K PER DAY.

NHTSA complaint #11676722 — an unverified report by a vehicle owner.

Deltona, FL

ENGINE

VEHICLE SHUT DOWN WHILE IN MOTION ON HIGHWAY WHICH CAUSED FOR BRAKES AND STEERING TO FAIL. VEHICLE WAS TOWED TO SUN STATE FORD DEALERSHIP WHERE THEY DID A DIAGNOSIS. THEY FOUND EXCESSIVE AMOUNTS OF METAL IN THE HIGH PRESSURE FUEL SYSTEM. THEY HAD TO REPLACE THE ENTIRE FUEL SYSTEM PLUS REPLACED ALL INJECTORS WHICH NOW HAS AN OPEN INVOICE OF $15,923.97. AFTER RESEARCH WE FOUND OUT THAT THERE IS A RECALL ON THE CP4 WHICH IS THE MANUFACTIRE RECALL NUMBER 24S78 AND NHTSA RECALL NUMBER 24V957. FORD IS NOT WILLING TO COVER THE COST OF THE RECALL REPAIRS AND THE DEALERSHIP IS NOT COOPERATING AS WELL. THIS IS A COMPANY VEHICLE LOSING THE COMPANY $3K PER DAY.

NHTSA complaint #11676722 — an unverified report by a vehicle owner.

Deltona, FL

FUEL/PROPULSION SYSTEM

VEHICLE SHUT DOWN WHILE IN MOTION ON HIGHWAY WHICH CAUSED FOR BRAKES AND STEERING TO FAIL. VEHICLE WAS TOWED TO SUN STATE FORD DEALERSHIP WHERE THEY DID A DIAGNOSIS. THEY FOUND EXCESSIVE AMOUNTS OF METAL IN THE HIGH PRESSURE FUEL SYSTEM. THEY HAD TO REPLACE THE ENTIRE FUEL SYSTEM PLUS REPLACED ALL INJECTORS WHICH NOW HAS AN OPEN INVOICE OF $15,923.97. AFTER RESEARCH WE FOUND OUT THAT THERE IS A RECALL ON THE CP4 WHICH IS THE MANUFACTIRE RECALL NUMBER 24S78 AND NHTSA RECALL NUMBER 24V957. FORD IS NOT WILLING TO COVER THE COST OF THE RECALL REPAIRS AND THE DEALERSHIP IS NOT COOPERATING AS WELL. THIS IS A COMPANY VEHICLE LOSING THE COMPANY $3K PER DAY.

NHTSA complaint #11676722 — an unverified report by a vehicle owner.

Eclectic, AL

ELECTRICAL SYSTEM

My 2021 Ford F 450 will not actuate the electric over hydraulic brakes on my gooseneck trailer. I was hauling my tractor to one of my hay fields when a car pulled out in front me. I apply my foot to the brake pedal and the truck and trailer did not slow down liked it use to and I almost rear ended the vehicle that pulled out in front of me. After this I try to apply just the trailer brakes using the brake actuator on the dash and the trailer brakes never operated. I check my fuses and they were good and I checked the trailer using another truck and they worked. I then checked the trailer wiring connections on my truck and they were good. I have done a manual reset on my trucks programming and the truck still will not activate the trailer brakes. Please help.

NHTSA complaint #11673852 — an unverified report by a vehicle owner.

Eclectic, AL

SERVICE BRAKES

My 2021 Ford F 450 will not actuate the electric over hydraulic brakes on my gooseneck trailer. I was hauling my tractor to one of my hay fields when a car pulled out in front me. I apply my foot to the brake pedal and the truck and trailer did not slow down liked it use to and I almost rear ended the vehicle that pulled out in front of me. After this I try to apply just the trailer brakes using the brake actuator on the dash and the trailer brakes never operated. I check my fuses and they were good and I checked the trailer using another truck and they worked. I then checked the trailer wiring connections on my truck and they were good. I have done a manual reset on my trucks programming and the truck still will not activate the trailer brakes. Please help.

NHTSA complaint #11673852 — an unverified report by a vehicle owner.

at 2,763 miles Waretown, NJ

POWER TRAIN

The contact owns a 2021 Ford F-450 SD. The contact stated that the vehicle was designed with a feature known as neutral idle control (NIC), where the vehicle automatically shifted into neutral(N) while at a complete stop to reduce fuel consumption. The contact stated that while at a stop with the feature engaged, the vehicle abruptly jerked, or hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer where the transmission was replaced; however, the failure persisted. The dealer was notified of the failure and informed the contact that the failure was a normal characteristic of the feature and that no additional repairs could be made to the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 2,763.

NHTSA complaint #11644090 — an unverified report by a vehicle owner.

Leesburg, FL

ENGINE

High pressure fuel pump failed while driving towing a trailer. Was able to pull over safely, entire fuel system needs to be replaced. Unknown if anything else was damaged yet. Vehicle is still in for repairs, estimate is between 9-13k parts and labor. I hope it didn't destroy the entire engine.

NHTSA complaint #11633674 — an unverified report by a vehicle owner.

Leesburg, FL

FUEL/PROPULSION SYSTEM

High pressure fuel pump failed while driving towing a trailer. Was able to pull over safely, entire fuel system needs to be replaced. Unknown if anything else was damaged yet. Vehicle is still in for repairs, estimate is between 9-13k parts and labor. I hope it didn't destroy the entire engine.

NHTSA complaint #11633674 — an unverified report by a vehicle owner.

at 124,483 miles Martinez, GA

ELECTRICAL SYSTEM

The contact owns a 2021 Ford F-450 SD. The contact stated while the vehicle was parked on the side of the road, the driver attempted to start the vehicle, but the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the battery junction box harness had failed. The dealer replaced the battery junction box harness assembly, engine module, fuse junction box, and the wiring assembly needed to be replaced. The vehicle was repaired. The contact related the failure to TSB Number: 20-2298. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 124,483.

NHTSA complaint #11602615 — an unverified report by a vehicle owner.

at 95,000 miles Corydon, IN

ELECTRICAL SYSTEM

The contact owns a 2021 Ford F-450 SD. The contact stated while driving approximately 70 MPH, the electronic brake control became inoperable. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Ray's Ford Chrysler Dodge Jeep Ram 385 Bypass Rd., Brandenburg, KY 40108, and was informed that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 22V193000 (Electrical System). The failure mileage was approximately 95,000.

NHTSA complaint #11552000 — an unverified report by a vehicle owner.

at 95,000 miles Corydon, IN

SERVICE BRAKES

The contact owns a 2021 Ford F-450 SD. The contact stated while driving approximately 70 MPH, the electronic brake control became inoperable. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Ray's Ford Chrysler Dodge Jeep Ram 385 Bypass Rd., Brandenburg, KY 40108, and was informed that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 22V193000 (Electrical System). The failure mileage was approximately 95,000.

NHTSA complaint #11552000 — an unverified report by a vehicle owner.

at 95,000 miles Corydon, IN

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

The contact owns a 2021 Ford F-450 SD. The contact stated while driving approximately 70 MPH, the electronic brake control became inoperable. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Ray's Ford Chrysler Dodge Jeep Ram 385 Bypass Rd., Brandenburg, KY 40108, and was informed that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 22V193000 (Electrical System). The failure mileage was approximately 95,000.

NHTSA complaint #11552000 — an unverified report by a vehicle owner.

Tallahassee, FL

STRUCTURE:BODY

My F-450 has had the tailgate recall 19S48 completed. However, this did not correct the problem and the tailgate still unlatches and extends without warning while driving. In this latest incident, a cargo trailer I was towing was severely damaged as a result.

NHTSA complaint #11527528 — an unverified report by a vehicle owner.

Tallahassee, FL

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

My F-450 has had the tailgate recall 19S48 completed. However, this did not correct the problem and the tailgate still unlatches and extends without warning while driving. In this latest incident, a cargo trailer I was towing was severely damaged as a result.

NHTSA complaint #11527528 — an unverified report by a vehicle owner.

Friendswood, TX

UNKNOWN OR OTHER

The tailgate opened while I was traveling down the road! I did Not hit any buttons. It causes damage to my RV and my truck.

NHTSA complaint #11471452 — an unverified report by a vehicle owner.

Lindale, TX

TRAILER HITCHES

The contact owns a 2021 Ford F-450. The contact received notification of NHTSA Campaign Number: 21V379000 (Trailer Hitches). The contact called multiple local dealers, Texas Country Ford (321 E Coke Rd, Winnsboro, TX 75494: (903) 342-3700), Tyler Ford, LTD (2626 S SW Loop 323, Tyler, TX 75701:(800) 788-7876) and Pegues-Hurst Motor Company (200 TX-63 Spur, Longview, TX 75601: (903) 758-6211) and was informed that the dealer was not equipped to perform the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11454118 — an unverified report by a vehicle owner.

Yucaipa, CA

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

While towing my gooseneck horse trailer the tailgate opened randomly. I had towed for about 20 miles and got off the freeway and was driving through a parking lot when it happened. When I turned the tailgate struck the horse trailer causing body parts to fall in the roadway which could be dangerous to other motorist. Normally when the tailgate is open a message appears on the dash. No message was received, no buttons on keys or dash were depressed to cause this to occur.

NHTSA complaint #11429287 — an unverified report by a vehicle owner.

at 450 miles Loxahatchee, FL

STRUCTURE:BODY

TAILGATE OPENED UNINTENDED CAUSING MINOR DAMAGE TO RAIL COVER AND TAILGATE.

NHTSA complaint #11403417 — an unverified report by a vehicle owner.

at 1,000 miles OAK View, CA

STRUCTURE:BODY

THE TAILGATE SYSTEM FAULT LIGHT STARTED COMING ON ON DAY 2 OF OWNERSHIP. HAS BEEN ON AND OFF A FEW TIMES SINCE. THE TALGATE YESTERDAY OPENED UN COMMANDED AND DAMAGED THE TAILGATE AND HORSE TRAILER IT WAS CONNECTED TO. NOTE I FILLED ONE OF THESE I=OUT A MUNTE AGO BUT HAD THE WRONG VIN! SORRY!

NHTSA complaint #11400338 — an unverified report by a vehicle owner.

at 1,000 miles OAK View, CA

ELECTRICAL SYSTEM

POWER TAILGATE SYSTEM FAULT WARNING HAS BEEN COMING ON ND OD. AND TAIL GATE OPENED UN COMMANDED AND DAMAGED TAILGATE AND HORSE TRAILER. IT WAS POURING RAIN AND GOING LES THAN 10 MILES AN HOUR AND TURNING. THIS STARTED ON DAY 2 OF OWNERSHIP. TRUCK ONLY HAS APROX 1000 MILES ON IT. VEHICLE IS CURRENTLY AT DCH FORD IN THOUSAND OAKS CALIFORNIA.

NHTSA complaint #11400334 — an unverified report by a vehicle owner.