The contact owns a 2022 Ford F-450. The contact stated that while driving at an undisclosed speed, there was a lot of play in the steering wheel. No warning light was illuminated. The contact stated that the steering wheel was approximately an inch loose on both sides. The contact stated that the failure occurred while driving out of state. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated with the recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,200.
NHTSA complaint #11733574 — an unverified report by a vehicle owner.
I was driving the truck and applied the brakes to slow down for a turn, the anti-lock brake system activated and I lost the power steering and power brakes. There is steering fluid all over the engine so apparently either a line broke or the reservoir broke. This truck has the hydro boost brake system which is why I lost the steering and the brakes.
NHTSA complaint #11622435 — an unverified report by a vehicle owner.
Vehicle does not remember its previous settings: The following features may or may not be on, even if you have actively went through and turned them off or on. Local dealership has had this truck over 4 times and for days at a time. Nothing has been resolved of these safety functions. Rear automatic emergency braking Engine brake Lane departure warning (which actually jerks steering wheel if it is on and you get close to the edge of the lane) Lane centering assistance These safety sensitive functions turn themselves on and off, no matter the amount of computer updates through the dealer. Dealer has not been able to resolve this issue and the technician has not been able to get Ford to give her any answers as well.
NHTSA complaint #11569079 — an unverified report by a vehicle owner.
THE A/C COMPRESSOR JUST WENT OUT FOR THE SECOND TIME AND FROM WHAT IT LOOKS TO ME IS WHY THE SECOND FAILURE HAS OCCURRED IS BECAUSE THE DEALERSHIP DID NOT REPLACE THE CONDENSER AS WAS REQUIRED AND ALSO PAID FOR BY ME. THE TRUCK HAS THE "DEATH-WOBBLE" EVEN THOUGH I HAVE REINFORCED THE STEERING IN GENERAL AND IS VERY DANGEROUS. HOWEVER, DUE TO JUST THESE TWO ISSUES AND THE OTHERS IT HAS HAD WHICH ARE FAILED WATER PUMP, TURBO, STARTER AND HYDRO-BOOST BRAKE BOOSTER WITH THE WATER PUMP GOING OUT AT ABOUT 50,000 MILES AND THEN THE TURBO AT ABOUT 82,000 MILES WITH THE WORK PERFORMED AT TWO DIFFERENT FORD DEALERSHIPS AT A VERY POOR QUALITY I REPLACED THE STARTER MYSELF AND THE HYDRO-BOOST. YOU CANNOT TRUST A DEALERSHIP WHEN THE WORKED PERFORMED IS AT BEST NO BETTER THAN WHAT I CAN PERFORM. JUST LIKE RIGHT NOW OR FOR QUITE A LONG TIME IT HAS HAD THE TWO FIELD SERVICE ACTION ITEMS BEING NUMBERS: 15M02 AND 18M01 AND AFTER READING THE HORROR STORIES ABOUT AND OR AFTER A DEALERSHIP HAS PERFORMED THESE TWO FUNCTIONS ON OTHER SUCH PERSON(S) VEHICLES, I MOST LIKELY WILL NOT LET A DEALERSHIP TOUCH MINE.
NHTSA complaint #11161082 — an unverified report by a vehicle owner.
ENTERED ON 10/04/2016 AT 2:45:07 PM EDT (GMT-0400) BY NHTSA.WEBMASTER@DOT.GOV: SENDER NAME: SENDER EMAIL: SUBJECT: FORD F-450 COOLING SYSTEM FAILURE AND ENGINE PROBLEMS COMMENTS: I PURCHASED THIS TRUCK NEW IN 2008 AND DROVE IT CROSS COUNTRY TOWING MY 5TH WHEEL. AT 4,544 MILES THE RADIATOR BLEW APART. (DRIVING HIGHWAY/TOWING) THIS WAS REPLACED UNDER WARRANTY AFTER FIGHTING WITH FORD. AT 6,065 MILES I HAD ANOTHER COOLING SYSTEM LEAK.(DRIVING LOCAL) THEY HAD TO REPLACE THE "SMALL" RADIATOR, THE "FUEL AND TURBO" COOLER. AT 21432 MILES THE POWER STEERING PUMP WENT AND HAD TO BE REPLACED.(DRIVING/TOWING/LOCAL) SHOP STATED THAT "FLUID WAS CONTAMINATED" (THIS TRUCK HAS ONLY BEEN SERVICED BY FORD) AT 22215 MILES I HAD TO HAVE THE LEFT REAR AXLE SEAL, BRAKE PADS AND LOWER CAC HOSE FOR TURBO REPLACED.( DRIVING HIGHWAY/TOWING) NOW AT 29,017 MILES THE RADIATOR TANKS HAVE SEPARATED FROM THE CORE AND NEED TO BE REPLACED AGAIN ALONG WITH THE CRANK SEAL AND ANOTHER POWER STEERING PUMP.( COMBINATION, HIGHWAY/LOCAL/TOWING? NOT TOWING) I HAVE CHECKED WITH FORD AND THEIR CUSTOMER SERVICE DEPARTMENT AND THEY REFUSE TO COVER ANY OF THIS, OR ANY PART, UNDER WARRANTY. I HAVE ALSO DONE RESEARCH ON THESE TRUCKS HAVING FOUND MANY OTHER OWNERS HAVING THE SAME COOLING SYSTEM ISSUES ALONG WITH OTHER ISSUES THAT FORD REFUSED TO COVER. PLEASE LOOK INTO THIS ISSUE, I THINK THEY NEED TO HAVE A RECALL ON THE COOLING SYSTEMS IN THEIR TRUCKS. THANK YOU FOR TAKING THE TIME TO READ THIS. I WOULD APPRECIATE A RESPONSE. CHECK EDMUNDS FORD F-450 SD TURBO DIESEL REVIEW, MULTIPLE COMPLAINTS OF COOLING SYSTEM FAILURE, ENGINE FAILURE.
NHTSA complaint #10913839 — an unverified report by a vehicle owner.
VEHICLE WAS INITIALLY NOT RUNNING AND IN DRIVEWAY. THERE HAD BEEN NO PRIOR INDICATION OF ANY PROBLEM, AND NO ISSUE NOTED WITH ON-BOARD DIAGNOSTIC SYSTEM. VEHICLE HAD RECENTLY BEEN SERVICED AT LOCAL FORD DEALER FOR OIL/FILTER CHANGE. DEALER INSPECTION NOTED NO ISSUES WITH THE VEHICLE. VEHICLE WAS CRANKED UP AND PUT INTO DRIVE. VEHICLE EXPERIENCED A SUDDEN, IMMEDIATE, AND TOTAL LOSS OF POWER STEERING AND BRAKE CAPABILITY. VEHICLE LURCHED FORWARD. EXTREME PRESSURE WAS APPLIED TO BRAKE PEDAL BUT IT WOULD NOT STOP VEHICLE FROM MOVING FORWARD. POWER STEERING WAS NON-FUNCTIONAL CAUSING EXTREME DIFFICULTY IN STEERING VEHICLE. VEHICLE WAS IMMEDIATELY PUT INTO NEUTRAL UNTIL IT SLOWED ENOUGH TO PUT INTO REVERSE AND STOP THE VEHICLE FROM MOVING FORWARD. VEHICLE ALMOST HIT ROAD SIGN BEFORE COMING TO A STOP. BRAKES AND POWER STEERING WERE NON FUNCTIONAL. VEHICLE WAS SLOWLY MOVED BACKWARD TO GET IT OUT OF THE ROAD PATH USING REVERSE/NEUTRAL POSITIONING. VEHICLE WAS SHUT OFF AND CHECKED FOR POSSIBLE LOSS OF POWER STEERING/BRAKE BOOSTER SYSTEM FLUID. FLUID LEVEL WAS JUST BELOW MAXIMUM LEVEL MARK, SO NO LOSS OF FLUID IN POWER STEERING/POWER BRAKING BOOSTER SYSTEM HAD OCCURRED. UPON RESTART, POWER STEERING SYSTEM WAS MARGINALLY FUNCTIONAL WITH GRINDING NOISE COMING FROM POWER STEERING/POWER BRAKING BOOSTER SYSTEM WHEN STEERING WHEEL TURNED OR BRAKE PEDAL APPLIED. PULSATING FEEL COMING FROM BRAKE PEDAL WHEN PRESSURE APPLIED. POWER BRAKES WERE STILL NON-FUNCTIONAL. VEHICLE WAS NOT DRIVABLE DUE TO COMPLETE LOSS OF BRAKING FUNCTION AND ONLY MARGINAL STEERING FUNCTION. VEHICLE HAD TO BE TOWED TO FORD DEALER FOR DIAGNOSTIC TESTING. AFTER 4 DAYS, DEALER HAS STILL NOT LOOKED AT VEHICLE.
NHTSA complaint #10734188 — an unverified report by a vehicle owner.
TRUCK WAS PULLING MY 16K 5TH WHEEL CAMPER OVER THE PASSES BETWEEN MONTANA AND IDAHO IN TOW HAUL MODE UP AND DOWN. THESE ARE ONLY 4,200 FOOT PASSES BUT STEEP. USUALLY IN 6TH GEAR BUT SOMETIMES 4TH GOING 50-55; OIL TEMPS SHOW AS 220 TO 239 THEN THE BIG FAN KICKS IN TO COOL IT. ON ONE OF THE SMALLER PASSES, SHORTLY AFTER I CRESTED THE HILL THE TRUCK SHARPLY DOWN SHIFTED (I THINK IT SKIPPED 4TH AND WENT INTO 3RD. IMMEDIATELY THEREAFTER THE "CHECK ENGINE" LIGHT CAME ON, ?TOOL? EMBLEM SHOWED ON DASH, "LOW POWER" NOTICE SHOWED ON DASH, AND I BARELY HAD TIME TO GET HALFWAY OFF THE ROAD BEFORE I LOST POWER STEERING AND BRAKES. THIS COULD HAVE BEEN A HORRIFIC DISASTER ON JUST ABOUT ANY OTHER INTERSTATE HIGHWAY LOCATION, LET ALONE TWO LANE ROADS THAT WE HAVE BEEN WITH OUR TRUCK/TRAILER. AS IT WAS, IT WAS ONE VERY SCARY TEN SECONDS. I HAD NO POWER STEERING OR BRAKES. LATER I LEARNED THAT IF IT HAPPENS AGAIN THAT I SHOULD KEEP IT ABOVE 5 MPH TO GET OFF ROAD AND LINED UP, THEN STOMP ON BRAKES BECAUSE YOU ONLY HAVE ONE CHANCE. ON THE SIDE OF THE ROAD, "?CHECK ENGINE" LIGHT IS RED, BUT NO OTHER WARNING LIGHTS NOW. I CAN GET NO REVS OUT OF ENGINE. I TURN OFF KEY AND SHUT DOWN. CHECK FLUIDS UNDERNEATH, AND UNDER HOOD ALL IS WELL. TRY PHONE - NO COVERAGE. CLOSEST TOWN IS 16 MILES. RESTART ENGINE AFTER 5 MINUTES. IT WAS ABOUT 60 OUTSIDE AT THE TOP OF THE PASS, AND I CAN NOW REV ENGINE, BUT ENGINE LIGHT IS ON. HEAD TO TOWN, GET CELL COVERAGE ON NEXT RISE AND CALL AHEAD TO NEAREST FORD DEALER FOR DIRECTIONS. ANOTHER PASS IS BETWEEN US - 4TH OF JULY, A TALLER ONE THAN THE SHUTDOWN EVENT. IDAHO DEALER ([XXX], LAKE CITY FORD) KINDLY SQUEEZES ME IN. SEE ENGINE LIGHT ON. TECH [XXX] SEES LIGHT AND RUNS SCAN AND SEES NO RECORD OF ANY CODES IN ANY SYSTEMS. WHAT THE?? NEXT MORNING, FORD TOLD DEALER THAT THERE IS NO WAY THAT A CODE DID NOT REGISTER IF THE LIGHT WAS ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10689858 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 FORD F-450. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BOLT IN THE STEERING COLUMN BECAME DETACHED. THE STEERING WHEEL BECAME INOPERABLE AND AFTER ENGAGING THE BRAKES, THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DIAGNOSED THAT THE STEERING COLUMN BOLT WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10662004 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 FORD F-450. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BOLT IN THE STEERING COLUMN BECAME DETACHED. THE STEERING WHEEL BECAME INOPERABLE AND AFTER ENGAGING THE BRAKES, THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DIAGNOSED THAT THE STEERING COLUMN BOLT WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10662004 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 FORD F450 SD. THE CONTACT STATED WHILE DRIVING 55 MPH HE FELT AS IF THE VEHICLE WAS LOSING POWER OF THE STEERING WHEEL AND BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE POWER STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 55,000. UPDATED 9/25/12 *CN UPDATED 10/04/12
NHTSA complaint #10472668 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 FORD F450 SD. THE CONTACT STATED WHILE DRIVING 55 MPH HE FELT AS IF THE VEHICLE WAS LOSING POWER OF THE STEERING WHEEL AND BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE POWER STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 55,000. UPDATED 9/25/12 *CN UPDATED 10/04/12
NHTSA complaint #10472668 — an unverified report by a vehicle owner.
OVER THE LAST TWO YEARS, OUR 2008 FORD F-450 HAS BEEN INTO FORD SERVICE SEVERAL TIMES RELATED TO THE EMISSIONS CONTROL SYSTEM. SPECIFICALLY THE REGENERATION PROCESS. THE TRUCK GOES INTO THE REGENERATION MODE AND OVER THE LAST WEEK HAS INSTANTANEOUSLY SHUT THE ENGINE, BRAKING, AND STEERING SYSTEMS DOWN WITHOUT SO MUCH AS A 5 SECOND WARNING. THUS, CAUSING IMMEDIATE DANGER TO MYSELF AND MY FAMILIES HEALTH, SAFETY, AND LIFE (ALONG WITH OTHERS ON THE HIGHWAY).WITH THIS VEHICLE, WHEN THIS HAS OCCURRED, WE WERE TOWING AN 15K POUND, 40 FOOT FIFTH WHEEL. PACIFIC FORD, LONG BEACH, CA WAS CONTACTED WITHIN 10 MINUTES OF THIS OCCURRING. THE SERVICE CENTER AT THIS DEALERSHIPS ADVISE TO US WAS TO "BABY" THE TRUCK. WE JUST GOT THE TRUCK BACK AFTER TWO WEEKS AT THE DEALERSHIP FOR THE REGENERATION ISSUE, WHERE THEY COULDN'T IDENTIFY ANYTHING WRONG WITH THE TRUCK. THIS IS EXTREMELY DANGEROUS TO MY FAMILY AND ALL OTHERS ON THE ROAD AND FORD HAS NOT PROVIDED ANY SOLUTION TO THIS SITUATION AS THEY HAVE REPEATEDLY TOLD US THEY CAN'T LOCATE ANYTHING WRONG. THE LAST TIME THIS OCCURRED, TODAY 9/4/10, MYSELF, WIFE, AND TWO SMALL CHILDREN WERE STRANDED ON THE SIDE OF THE HIGHWAY, IN THE MIDDLE OF THE DESERT, IN 100 DEGREE TEMPERATURES, MILES FROM THE NEAREST TOWN FOR 6 HOURS WAITING FOR A TOW TRUCKS. AT THIS POINT, WE NOW CONSIDER THE VEHICLE UNRELIABLE AND DANGEROUS TO MY FAMILY AND THE PUBLIC. I REFUSE TO PUT MYSELF, FAMILY, AND THE PUBLIC IN IMMINENT DANGER. WE FEEL THE ONLY FEASIBLE OPTION TO INSURE THE SAFETY OF ALL IS; THIS VEHICLE NEEDS TO BE PERMANENTLY REMOVED FROM THE HIGHWAYS. WE EXPECT FORD TO REPLACE THE VEHICLE OR REFUND THE PURCHASE PRICE OF THE VEHICLE TO US.
NHTSA complaint #10353943 — an unverified report by a vehicle owner.
INJECTORS TURBO EXHAUST AND ALOT MORE PROBLEMS, BEEN TOWED 6 TIMES BEEN TO THE DEALER OVER 30 TIMES WENT THROUGH LEMON LAW DIDN'T QUALIFY VEHICLE TO HEAVY.
NHTSA complaint #10328946 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1999 FORD F450 SUPER DUTY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIE ROD DETACHED FROM THE VEHICLE WHILE DRIVING BETWEEN 45-50 MPH. THE CONTACT CRASHED INTO THE GUARD RAIL, BUT THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE MANUFACTURER HAS NOT YET BEEN NOTIFIED. THE FAILURE MILEAGE WAS 70,000. UPDATED 08/31/09 *BF UPDATED 09/03/09.
NHTSA complaint #10279137 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2008 FORD F-450 SD. WHILE DRIVING, THE RADIATOR BUSTED. IN ADDITION, THE HIGH PRESSURE PUMP FAILED WHILE TOWING A BOAT. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL FROZE WHILE ATTEMPTING TO EXIT THE INTERSTATE. THE CONTACT PULLED THE STEERING WHEEL HARD TO THE RIGHT UNTIL IT POPPED AND THEN THE VEHICLE BEGAN TO DRIVE NORMALLY. THE VEHICLE HAS BEEN TAKEN TO THE DEALER APPROXIMATELY THREE TIMES REGARDING THESE FAILURES. THE CURRENT MILEAGE WAS 64,000 AND FAILURE MILEAGE WAS 4. UPDATE 09/10/08 *CW THE CONSUMER STATED THE POWER STEERING LOCKED UP. UPDATED 09/15/08
NHTSA complaint #10238377 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2008 FORD F-450 SD. WHILE DRIVING 68 MPH, THE CONTACT DROVE OVER A BUMP IN THE ROAD AND THE VEHICLE SHUT OFF AND THE STEERING WHEEL LOCKED. THE SAME FAILURES OCCURRED THE PREVIOUS DAY. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT THE FAILURES STILL PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE 43,520.
NHTSA complaint #10231366 — an unverified report by a vehicle owner.
2007 FORD F-450 SUPERDUTY FRONT SUSPENSION AND STEERING PROBLEMS. CONSUMER STATES THAT HE HAD TO KEEP CORRECTING THE DIRECTION OF THE VEHICLE TO STAY IN THE CORRECT LANE. CONSUMER STATES THAT THIS HAPPENED WITHOUT ANY CROSS WINDS. *KB THE DEALER STATED THE VEHICLE HAD A DEFECTIVE STEERING BOX.
NHTSA complaint #10227331 — an unverified report by a vehicle owner.
2007 FORD F-450 SUPERDUTY FRONT SUSPENSION AND STEERING PROBLEMS. CONSUMER STATES THAT HE HAD TO KEEP CORRECTING THE DIRECTION OF THE VEHICLE TO STAY IN THE CORRECT LANE. CONSUMER STATES THAT THIS HAPPENED WITHOUT ANY CROSS WINDS. *KB THE DEALER STATED THE VEHICLE HAD A DEFECTIVE STEERING BOX.
NHTSA complaint #10227331 — an unverified report by a vehicle owner.