Owners have filed 85 complaints
about the 2000 Ford F-550 SD with NHTSA between 2000 and 2021.
The largest single group is the tires.
Across this model's run it ranks 2 of 14 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Ford F-550 SD. 50 means typical for this
model; 100 means roughly double.
Severity — 55
10.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 53
31% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Valve
1951.4%
Lugs/Nuts/Bolts/Studs
410.8%
Sidewall
38.1%
Foundation Components
38.1%
Shaft Sector
25.4%
Hoses, Lines/Piping, AND Fittings
25.4%
Tread/Belt
25.4%
Fuel Pump
25.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
13.1%
10,000 – 24,999 miles
825.0%
25,000 – 49,999 miles
515.6%
50,000 – 74,999 miles
618.8%
75,000 – 99,999 miles
515.6%
100,000 – 149,999 miles
515.6%
150,000+ miles
26.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2000peak 7Jul 2021
NHTSA investigations into the 2000 Ford F-550 SD
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA06012Opened 22 Jun 2006Closed 7 Dec 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ENGINE STALLING
IN A DECEMBER 3, 2007 LETTER, FORD ADVISED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL TO REPLACE THE CAM POSITION SENSOR (CPS) IN APPROXIMATELY 1.2 MILLION SUBJECT VEHICLES TO ADDRESS REPORTS OF ENGINE STALLING.A NEW DESIGN CPS WITH IMPROVED PERFORMANCE AND DURABILITY WILL BE INSTALLED AS A REMEDY.OWNER NOTIFICATIONS WILL BEGIN IN DECEMBER 2007. THE SUBJECT VEHICLES ARE DURABLE, FULL-SIZED, MEDIUM DUTY TRUCKS COMMONLY USED FOR COMMERCIAL PURPOSES, RESCUE/EMERGENCY RESPONSE, AND COMMERCIAL OR RECREATIONAL TOWING.CPS FAILURE IS COMPARABLE TO UNEXPECTEDLY TURNING THE KEY OFF SINCE THE SIGNAL IT P...
EA05005Opened 22 Mar 2005Closed 2 Aug 2006ELECTRICAL SYSTEM
ENGINE COMPARTMENT FIRES
EA05-005 IS CLOSED WITH FORD?S ACTIONS IN RECALLS 05V-017, 05V-388, AND 06V-286, RECALLING APPROXIMATELY 6.7 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).THE BRAKE SYSTEMS IN THESE RECALLED VEHICLES GENERATE A VACUUM THAT CAN POTENTIALLY CAUSE THE SCDS TO FAIL AND, IN CERTAIN SWITCH INSTALLATION ORIENTATIONS, CATCH FIRE.FORD IS ALSO INCLUDING THE ENTIRE POPULATION OF 1998 EXPLORERS.FORD HAS INFORMED ODI THAT TESTING TO DETERMINE THE CAUSE OF FAILURES IN THE 1998 EXPLORERS WILL CONTINUE AFTER THIS INVESTIGATION IS CLOSED.ODI BELIEVES THAT THE VEHIC...
EA02018Opened 19 Aug 2002Closed 22 Aug 2003TIRES
RAPID TIRE DEFLATION
THIS INVESTIGATION WAS OPENED ON CERTAIN FORD PICKUP TRUCKS AND VANS TO EVALUATE THE EFFECTS OF A VALVE STEM EJECTION (WITH RAPID AIR LOSS) AND A SLOW LEAKING VALVE STEM ON VEHICLE HANDING.DURING THE INVESTIGATION, ODI EVALUATED OVER 1,100 COMPLAINTS AND WARRANTY CLAIMS, CONDUCTED VEHICLE DYNAMIC TESTING ON A SUBJECT VEHICLE WITH THE FAILURE MODE REPLICATED, INTERVIEWED OWNERS, AND EXAMINED COMPLAINT VEHICLES IN THE FIELD.THE RESULTS OF THE TEST PROGRAM INDICATES THE EFFECT OF A VALVE STEM EJECTION ON THESE VEHICLES IS EASILY CONTROLLED. FURTHER, WITH A POPULATION OF ALMOST 900,000 VEHICLES, H...
EA01009Opened 2 Mar 2001Closed 19 Aug 2003STEERING:GEAR BOX:SHAFT PITMAN
SECTOR SHAFT FRACTURES
THIS EA WAS OPENED BASED ON A RESPONSE RECEIVED FROM FORD MOTOR COMPANY TO AN INFORMATION REQUEST (IR) SUBMITTED DURING SQ00-018.FORD STATED IN AN INTERNAL SERVICE MESSAGE THAT IT HAD CHANGED THE STEERING GEAR SECTOR SHAFTS AND PITMAN ARMS INSTALLED 1999 MODEL YEAR F-SERIES SUPER DUTY VEHICLES ON MARCH 22, 1999.FORD STATED THAT THESE DESIGN CHANGES WERE IMPLEMENTED TO MAKE IMPROVEMENTS IN VEHICLE STEERING AND HANDLING, AND THAT VIRTUALLY ALL OF THE REPORTED FRACTURED SECTOR SHAFTS WERE THE RESULT OF EXTRAORDINARY, POSSIBLY MULTIPLE, IMPACTS.AN ENGINEERING ANALYSIS CLOSING REPORT IS ATTACHED.
Recalls on the 2000 Ford F-550 SD
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09V399000
VEHICLE SPEED CONTROL
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
07E106000
WHEELS:HUB
CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
Risk: WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
07V553000
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH 7.3L DIESEL ENGINES, THE CAMSHAFT POSITION SENSOR LOCATED ON THE ENGINE OF THE VEHICLE MAY FUNCTION INTERMITTENTLY, POSSIBLY RESULTING IN AN ENGINE STALL.
Risk: IN THE EVENT OF AN ENGINE STALL, A CRASH COULD RESULT WITHOUT WARNING.
06V286000
VEHICLE SPEED CONTROL
ON CERTAIN TRUCKS EQUIPPED WITH SPEED CONTROL, GASOLINE OR NATURAL GAS ENGINES, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
Risk: OVERHEATING COULD RESULT IN SMOKE OR BURN AND AN UNDERHOOD FIRE.
01V258000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Risk: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
01V046000
TIRES:VALVE
VEHICLE DESCRIPTION: TRUCKS EQUIPPED WITH COMMERCIAL TRUCK TIRES THAT HAVE STEEL CORDS IN THE TIRE SIDEWALL. THE VALVE STEMS MAY HAVE BEEN TORN OR DAMAGED DURING ASSEMBLY AND COULD LEAK CAUSING SIDEWALL DAMAGE.
Risk: IF NOT MAINTAINED, COULD RESULT IN A SIDEWALL ZIPPER FAILURE. A ZIPPER FAILURE DURING INFLATION OF A DAMAGED TIRE COULD RESULT IN INJURY TO SOMEONE NEAR THE TIRE.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 360,749 milesMorrisville, MOCrash
SERVICE BRAKES
THE PURPOSE OF THIS IS TO SHED LIGHT ON A DEFECTIVE PARKING BRAKE SYSTEM DESIGNED BY FORD. THE SYSTEM WILL AFFECT SEVERAL MODEL YEARS OF FORD LIGHT AND MEDIUM DUTY TRUCKS. THE PARKING BRAKE PEDAL ASSEMBLY DOES NOT WITHSTAND REGULAR USE IT TENDS TO FALL APART. THE LAST ASSEMBLY INSTALLED IN MY F-500 IS A FORD NEW ASSEMBLY AND HELD UP FOR 18000 MILES, FORD NOW REFUSES TO PROVIDE A REPLACEMENT UNDER WARRANTY. THE FAILURE OF THE SYSTEM HAS CAUSE THIS TRUCK TO ROLL AND HIT PARKED CARS. *JS THE ENTIRE DESIGN IS A FAILURE AS IT CAN NOT SAFELY HOLD THE WEIGHT OF AN EMPTY VEHICLE. MY TRUCK WEIGHS 14000 EMPTY AND IS RATED AT 19000 GVW. THE ASSEMBLY EVEN WHEN ADJUSTED PROPERLY CAN NOT HOLD THE VEHICLE ON AN INCLINE. THE INSIDE THE ROTOR HAT DESIGN FOR PARKING BRAKES IS A COPY FROM THE LIGHT SUV'S FORD PRODUCES. THIS IS NOT AN ADEQUATE DESIGN FOR HEAVIER VEHICLES. THE SURFACE AREA CONTACT OF SHOES TO THE INSIDE OF THE ROTOR HAT IS NOT GREAT ENOUGH TO PRODUCE THE FRICTION NEEDED TO HOLD THE VEHICLE. I KNOW OF SEVERAL OTHER PEOPLE THAT HAVE THE SAME PROBLEM WITH THEIR FORDS IN THE SAME MODEL YEARS. AT 360749 MILES THE ENTIRE PARKING BRAKE SYSTEM HAS BEEN REBUILT ON THIS SPECIFIC TRUCK. THE SHOES ARE ADJUSTED UP MANUALLY (IT HAS NO SELF ADJUST FEATURE) TIGHT WITH THE ROTOR HAT AND THE SYSTEM WILL NOT HOLD THE VEHICLE ON AN INCLINE. THE SYSTEM WITH NORMAL WEAR BECOMES A GREATER HAZARD AS THE PARK BRAKE SYSTEM WEAKENS QUICKLY.
NHTSA complaint #10608614 — an unverified report by a vehicle owner.
Bradentotn, FLFire
VEHICLE SPEED CONTROL
FORD F-550 WAS SITTING IN DRIVEWAY WITH THE ENGINE OFF AND CAUGHT ON FIRE, THE CAB OF THE TRUCK WAS COMPLETELY ENGULFED IN FLAMES SECONDS LATER VEHICLES CRUISE CONTROL SWITCH HAD BEEN REPLACED UNDER FORDS RECALL OF THE PART ACCORDING TO CONCERNS OF VEHICLE FIRES BUT WAS OBVIOUSLY STILL FAULTY.
NHTSA complaint #10547694 — an unverified report by a vehicle owner.
Bradentotn, FLFire
ENGINE AND ENGINE COOLING
FORD F-550 WAS SITTING IN DRIVEWAY WITH THE ENGINE OFF AND CAUGHT ON FIRE, THE CAB OF THE TRUCK WAS COMPLETELY ENGULFED IN FLAMES SECONDS LATER VEHICLES CRUISE CONTROL SWITCH HAD BEEN REPLACED UNDER FORDS RECALL OF THE PART ACCORDING TO CONCERNS OF VEHICLE FIRES BUT WAS OBVIOUSLY STILL FAULTY.
NHTSA complaint #10547694 — an unverified report by a vehicle owner.
SAN Francisco, CACrash
TIRES
2000 FORD F-550 FRONT PASSENGER SIDE TIRE BLEW OUT CAUSING THE CONSUMER TO LOSE CONTROL AND DRIVE INTO A DITCH. *KB (OHIO TRAFFIC CRASH REPORT).
NHTSA complaint #10194662 — an unverified report by a vehicle owner.
Northfield, NJ1 injured
TIRES:SIDEWALL
REQUEST FOR RECALL INFORMATION FOR 19.5 INCH CONTINENTAL STEEL CORD SIDEWALLS. *MR A ZIPPER RUPTURED ON THE 19.5 INCH STEEL CORD SIDEWALL OF THE TIRE. SCC
NHTSA complaint #10021732 — an unverified report by a vehicle owner.
Rensselaer, NYCrash
TIRES
GENERAL TIRES WERE NOT ALL TERRAIN WHICH WAS SUPPOSED TO BE THE TIRE EQUIPMENT FOR THE VEHICLE. MR THE TIRES INABILITY TO HOLD THE ROAD CAUSED THE CONSUMER TO LOSE CONTROL AND HIT A POLE. MODEL/LT SCC
NHTSA complaint #10014834 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 53,000 milesPalm Harbor, FL
STEERING
The contact owns a 2000 Ford F-550. The contact stated while driving 30 mph, the power steering and brake lines were leaking causing the brakes and steering to become inoperable. The contact pulled over and topped off the power steering fluid reservoir and drove to the residence. The contact stated that there was no warning light illuminated. The vehicle was diagnosed but was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 53,000.
NHTSA complaint #11427133 — an unverified report by a vehicle owner.
at 53,000 milesPalm Harbor, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
The contact owns a 2000 Ford F-550. The contact stated while driving 30 mph, the power steering and brake lines were leaking causing the brakes and steering to become inoperable. The contact pulled over and topped off the power steering fluid reservoir and drove to the residence. The contact stated that there was no warning light illuminated. The vehicle was diagnosed but was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 53,000.
NHTSA complaint #11427133 — an unverified report by a vehicle owner.
at 45,000 milesSandy, UT
ENGINE
SPARK PLUG SPIT OUT, A KNOWN FORD PROBLEM.
NHTSA complaint #10881404 — an unverified report by a vehicle owner.
at 294,731 milesRiverdale, GA
ENGINE
TL* THE CONTACT OWNS A 2000 FORD F-550 SD. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE DEALER REPLACED THE ENGINE ELECTRONIC CONTROL UNIT, THE FUEL TANK WAS ALIGNED, THE FILTERS AND THE FUEL INJECTORS WERE REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 294,731.
NHTSA complaint #10760249 — an unverified report by a vehicle owner.
at 360,749 milesMorrisville, MOCrash
SERVICE BRAKES
THE PURPOSE OF THIS IS TO SHED LIGHT ON A DEFECTIVE PARKING BRAKE SYSTEM DESIGNED BY FORD. THE SYSTEM WILL AFFECT SEVERAL MODEL YEARS OF FORD LIGHT AND MEDIUM DUTY TRUCKS. THE PARKING BRAKE PEDAL ASSEMBLY DOES NOT WITHSTAND REGULAR USE IT TENDS TO FALL APART. THE LAST ASSEMBLY INSTALLED IN MY F-500 IS A FORD NEW ASSEMBLY AND HELD UP FOR 18000 MILES, FORD NOW REFUSES TO PROVIDE A REPLACEMENT UNDER WARRANTY. THE FAILURE OF THE SYSTEM HAS CAUSE THIS TRUCK TO ROLL AND HIT PARKED CARS. *JS THE ENTIRE DESIGN IS A FAILURE AS IT CAN NOT SAFELY HOLD THE WEIGHT OF AN EMPTY VEHICLE. MY TRUCK WEIGHS 14000 EMPTY AND IS RATED AT 19000 GVW. THE ASSEMBLY EVEN WHEN ADJUSTED PROPERLY CAN NOT HOLD THE VEHICLE ON AN INCLINE. THE INSIDE THE ROTOR HAT DESIGN FOR PARKING BRAKES IS A COPY FROM THE LIGHT SUV'S FORD PRODUCES. THIS IS NOT AN ADEQUATE DESIGN FOR HEAVIER VEHICLES. THE SURFACE AREA CONTACT OF SHOES TO THE INSIDE OF THE ROTOR HAT IS NOT GREAT ENOUGH TO PRODUCE THE FRICTION NEEDED TO HOLD THE VEHICLE. I KNOW OF SEVERAL OTHER PEOPLE THAT HAVE THE SAME PROBLEM WITH THEIR FORDS IN THE SAME MODEL YEARS. AT 360749 MILES THE ENTIRE PARKING BRAKE SYSTEM HAS BEEN REBUILT ON THIS SPECIFIC TRUCK. THE SHOES ARE ADJUSTED UP MANUALLY (IT HAS NO SELF ADJUST FEATURE) TIGHT WITH THE ROTOR HAT AND THE SYSTEM WILL NOT HOLD THE VEHICLE ON AN INCLINE. THE SYSTEM WITH NORMAL WEAR BECOMES A GREATER HAZARD AS THE PARK BRAKE SYSTEM WEAKENS QUICKLY.
NHTSA complaint #10608614 — an unverified report by a vehicle owner.
at 110,000 milesDelta Junction Alaska 99737, AK
ENGINE AND ENGINE COOLING
FORD TRUCK BEGAN LOOSING POWER. BECAME UNABLE TO CLIMB HILL AND CONTINUE UP ROAD. DRIVER WAS IN VERY REMOTE ALASKA IN SUBZERO TEMPERATURES IN WORK TRUCK (AS MOST F550S ARE) MILES FROM HELP. PLOWING A FIREWOOD ROAD FOR THE STATE OF ALASKA. WE MAINTAIN OUR TRUCKS TO THE BEST OF OUR ABILITY TO PREVENT SUCH A LIFE THREATENING CIRCUMSTANCE. DRIVER CALLED ME FOR HELP. I WAS ABLE TO GO ONLINE AND FIND ENOUGH INFORMATION (KNOWING IT WAS NOT A FILTER OR PUMP OR MAINTENANCE ISSUE I DUG DEEPER) TO DEDUCE THE FUEL TANK HAD DELAMINATED AS LATELY HAS BECOME "COMMON" WITH THESE TRUCKS. UNDER MY ADVICE DRIVER (BEING A MECHANIC) WAS ABLE TO BLOW COMPRESSED AIR FROM A COMPRESSOR HE HAD ON BOARD BACK INTO THE TANK AND TEMPORARILY GET THE TRUCK RUNNING CORRECTLY AND GET BACK CIVILIZATION. TRUCK CLOGGED AGAIN AND HAS BEEN RUN STARVING FOR FUEL FOR HOURS BEFORE IT GOT TO THE HILL. WE ARE COMPLETELY UPSET AT THE PRICE FORD WANTS TO REMEDY AN EXTREMELY DANGEROUS DESIGN FLAW. THESE TRUCKS ARE USED ALL OVER THIS NATION AS EMERGENCY SERVICE VEHICLES. I KNOW BECAUSE I HAVE 3 FOR THAT PURPOSE. I BELIEVE MY 2008 WILDLAND FIRE ENGINE MAY HAVE THE SAME ISSUE (2008 F550) AS THE 2000 F550 PLOW TRUCK I WROTE ABOUT ABOVE. THESE TRUCKS ARE RELIED ON WITH LIVES TO NOT BE BURNED OVER DURING FIRE BURNOUTS AND OPERATIONS. OTHERS OF THIS TYPE OF VEHICLE ARE AMBULANCES, WRECKERS, ETC. I TALKED TO A FORD TECH AND ALL DEALERS THAT WORK ON THESE HEAVY DUTY TRUCKS KNOW ABOUT THIS PROBLEM. WHY DIDN'T I. MY DRIVERS ARE IN DANGER AND GOOGLE TOLD ME ENOUGH TO GET FORD TECH'S TO TELL ME, AND IT'S MY FINANCIAL LOSS???? PLEASE LOOK INTO THE DELAMINATING TANK ISSUE FOR F550 TRUCKS. $3,000 AND RISK OF STRANDED IN FRONT OF THE FLAMES IN SUMMER AND REMOTE ALASKA FREEZING TEMPS IN WINTER. SAFETY ISSUE LIKE THAT SHOULD BE STAMPED INTO THE DASH IF ITS KNOWN ON THESE EMERGENCY SERVICE TRUCKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10563547 — an unverified report by a vehicle owner.
at 110,000 milesDelta Junction Alaska 99737, AK
FUEL/PROPULSION SYSTEM
FORD TRUCK BEGAN LOOSING POWER. BECAME UNABLE TO CLIMB HILL AND CONTINUE UP ROAD. DRIVER WAS IN VERY REMOTE ALASKA IN SUBZERO TEMPERATURES IN WORK TRUCK (AS MOST F550S ARE) MILES FROM HELP. PLOWING A FIREWOOD ROAD FOR THE STATE OF ALASKA. WE MAINTAIN OUR TRUCKS TO THE BEST OF OUR ABILITY TO PREVENT SUCH A LIFE THREATENING CIRCUMSTANCE. DRIVER CALLED ME FOR HELP. I WAS ABLE TO GO ONLINE AND FIND ENOUGH INFORMATION (KNOWING IT WAS NOT A FILTER OR PUMP OR MAINTENANCE ISSUE I DUG DEEPER) TO DEDUCE THE FUEL TANK HAD DELAMINATED AS LATELY HAS BECOME "COMMON" WITH THESE TRUCKS. UNDER MY ADVICE DRIVER (BEING A MECHANIC) WAS ABLE TO BLOW COMPRESSED AIR FROM A COMPRESSOR HE HAD ON BOARD BACK INTO THE TANK AND TEMPORARILY GET THE TRUCK RUNNING CORRECTLY AND GET BACK CIVILIZATION. TRUCK CLOGGED AGAIN AND HAS BEEN RUN STARVING FOR FUEL FOR HOURS BEFORE IT GOT TO THE HILL. WE ARE COMPLETELY UPSET AT THE PRICE FORD WANTS TO REMEDY AN EXTREMELY DANGEROUS DESIGN FLAW. THESE TRUCKS ARE USED ALL OVER THIS NATION AS EMERGENCY SERVICE VEHICLES. I KNOW BECAUSE I HAVE 3 FOR THAT PURPOSE. I BELIEVE MY 2008 WILDLAND FIRE ENGINE MAY HAVE THE SAME ISSUE (2008 F550) AS THE 2000 F550 PLOW TRUCK I WROTE ABOUT ABOVE. THESE TRUCKS ARE RELIED ON WITH LIVES TO NOT BE BURNED OVER DURING FIRE BURNOUTS AND OPERATIONS. OTHERS OF THIS TYPE OF VEHICLE ARE AMBULANCES, WRECKERS, ETC. I TALKED TO A FORD TECH AND ALL DEALERS THAT WORK ON THESE HEAVY DUTY TRUCKS KNOW ABOUT THIS PROBLEM. WHY DIDN'T I. MY DRIVERS ARE IN DANGER AND GOOGLE TOLD ME ENOUGH TO GET FORD TECH'S TO TELL ME, AND IT'S MY FINANCIAL LOSS???? PLEASE LOOK INTO THE DELAMINATING TANK ISSUE FOR F550 TRUCKS. $3,000 AND RISK OF STRANDED IN FRONT OF THE FLAMES IN SUMMER AND REMOTE ALASKA FREEZING TEMPS IN WINTER. SAFETY ISSUE LIKE THAT SHOULD BE STAMPED INTO THE DASH IF ITS KNOWN ON THESE EMERGENCY SERVICE TRUCKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10563547 — an unverified report by a vehicle owner.
Bradentotn, FLFire
VEHICLE SPEED CONTROL
FORD F-550 WAS SITTING IN DRIVEWAY WITH THE ENGINE OFF AND CAUGHT ON FIRE, THE CAB OF THE TRUCK WAS COMPLETELY ENGULFED IN FLAMES SECONDS LATER VEHICLES CRUISE CONTROL SWITCH HAD BEEN REPLACED UNDER FORDS RECALL OF THE PART ACCORDING TO CONCERNS OF VEHICLE FIRES BUT WAS OBVIOUSLY STILL FAULTY.
NHTSA complaint #10547694 — an unverified report by a vehicle owner.
Bradentotn, FLFire
ENGINE AND ENGINE COOLING
FORD F-550 WAS SITTING IN DRIVEWAY WITH THE ENGINE OFF AND CAUGHT ON FIRE, THE CAB OF THE TRUCK WAS COMPLETELY ENGULFED IN FLAMES SECONDS LATER VEHICLES CRUISE CONTROL SWITCH HAD BEEN REPLACED UNDER FORDS RECALL OF THE PART ACCORDING TO CONCERNS OF VEHICLE FIRES BUT WAS OBVIOUSLY STILL FAULTY.
NHTSA complaint #10547694 — an unverified report by a vehicle owner.
at 60,000 milesPurciville, VA
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2000 FORD F550. THE CONTACT STATED THAT THE GAS TANK WAS FAULTY SINCE HE HAD IT REPLACED IN 2007 AND NEEDS TO BE REPLACED AGAIN DUE TO CORROSION. THE DEALER DID NOT OFFER ANY ASSISTANCE DUE TO THE AGE OF THE VEHICLE. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 90,000. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10410774 — an unverified report by a vehicle owner.
Pittsburgh, PA
POWER TRAIN
THE FORD F-550 WITH THE 7.3L POWERSTROKE ENGINE AND AUTOMATIC TRANSMISSION HAS A FLAW IN ITS DESIGN. THE FLEXPLATE (FLYWHEEL) ON OURS CRACKED ALL THE WAY AROUND THE BOLTS HOLES IN AUGUST OF 2009. THE EXACT SAME THING HAPPENED IN SEPTEMBER OF THIS YEAR (2010). WE COULD FIGURE OUT WHAT IT WAS AT FIRST. IT SIMPLY GOT LOUDER AND LOUDER. HAD WE GONE MUCH LONGER WITHOUT FIGURING IT OUT, THE VEHICLE COULD HAVE LOST THE ABILITY TO PROPEL ITSELF WHILE DRIVING DOWN THE ROAD. THE FLYWHEEL HAS TO BE REPLACED, WHICH COSTS $599.00 WITH PARTS AND LABOR.
NHTSA complaint #10355525 — an unverified report by a vehicle owner.
at 98,450 milesLenexa, KS
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2000 FORD F550. THE CONTACT STATED THAT THE MATERIAL IN THE FUEL TANK HAS DETACHED FROM THE INNER STRUCTURE OF THE TANK. THE MATERIAL WAS IN THE FUEL INJECTOR AND CAUSED THE VEHICLE TO STALL AND SHUTS OFF INTERMITTENTLY WHILE DRIVING 65 MPH. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER TO REPLACE THE FUEL TANK, FUEL PUMP, FUEL SENDER, FUEL FILTERS, AND THE FUEL INJECTORS. THE REPAIRS HAVE REMEDIED THE FAILURE. THE CONTACT STATED THAT THE VEHICLE COULD HAVE CAUSED A CRASH WHILE STALLING. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,450.
NHTSA complaint #10314143 — an unverified report by a vehicle owner.
at 50,000 milesSaginaw, TX
FUEL SYSTEM, DIESEL
2000 FORD F-550 FUEL TANK LINER FAILURES. TANK LINER COMING APART CAUSING THE FUEL TANK NEEDING TO BE RELINED, AND REPLACING THE FUEL PUMP AND FUEL FILTER.
NHTSA complaint #10274251 — an unverified report by a vehicle owner.
at 50,000 milesSaginaw, TX
FUEL SYSTEM, DIESEL
2000 FORD F-550 FUEL TANK LINER FAILURES. TANK LINER COMING APART CAUSING THE FUEL TANK NEEDING TO BE RELINED, AND REPLACING THE FUEL PUMP AND FUEL FILTER.
NHTSA complaint #10274253 — an unverified report by a vehicle owner.
at 39,009 milesToronto, 00
STRUCTURE:FRAME AND MEMBERS
DRIVERS SIDE FRAME CROSSMEMBER HAS SEPARATED FROM FRAME RAIL.....BROKEN RIVETS AND WELDS....#8-2B IN THE FORD WORKSHOP MANUAL PAGE 502-02-2 DENOTES CROSS MEMBER AS PART OF THE COMPLETE FRAME ASSEMBLY...........UNSURE HOW TO PROCEED CORRECTLY WITH MINIMAL HELP FROM FORD AFTER NUMEROUS PHONE CALLS.
NHTSA complaint #10222399 — an unverified report by a vehicle owner.
at 39,009 milesToronto, 00
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DRIVERS SIDE FRAME CROSSMEMBER HAS SEPARATED FROM FRAME RAIL.....BROKEN RIVETS AND WELDS....#8-2B IN THE FORD WORKSHOP MANUAL PAGE 502-02-2 DENOTES CROSS MEMBER AS PART OF THE COMPLETE FRAME ASSEMBLY...........UNSURE HOW TO PROCEED CORRECTLY WITH MINIMAL HELP FROM FORD AFTER NUMEROUS PHONE CALLS.
NHTSA complaint #10222399 — an unverified report by a vehicle owner.
SAN Francisco, CACrash
TIRES
2000 FORD F-550 FRONT PASSENGER SIDE TIRE BLEW OUT CAUSING THE CONSUMER TO LOSE CONTROL AND DRIVE INTO A DITCH. *KB (OHIO TRAFFIC CRASH REPORT).
NHTSA complaint #10194662 — an unverified report by a vehicle owner.
at 149,256 milesSioux Falls, SD
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
WAS DRIVING ALONG IN MY FORD F550 PSD WHEN THE ENGINE QUIT. LOST POWER STEERING AND BRAKES. PULLED OVER THE SIDE OF THE ROAD FOR FIVE MIN. AND RESTARTED TRUCK. NEXT DAY IT DID THE SAME THING THIS TIME AS WE WERE PULLING INTO A PARKING LOT. RESTARTED AND DROVE BACK TO CAMP GROUND AND CHANGED THE CPS (CAM POSITION SENSOR) THE PROBLEM NEVER HAPPENED AGAIN. GLAD I WAS NOT TOWING THE FIFTH-WHEEL AT THE TIME.
NHTSA complaint #10184485 — an unverified report by a vehicle owner.
at 26,188 milesHuntington Beach, CA
STEERING:GEAR BOX:SHAFT SECTOR
TL* - THE CONTACT STATED THAT THE DRIVER OF A 2000 F550 SUPER DUTY TRUCK WAS TRAVELING LESS THAN 5 MPH WHEN THE DRIVER MADE A HARD LEFT U-TURN AND THEN A HARD RIGHT AND THE STEERING SHAFT SNAPPED, CAUSING A LOSS OF CONTROL. THE FAILURE MILEAGE WAS 26,188. THE VEHICLE WAS TOWED BACK TO AN INDEPENDENT FACILITY. THE INDEPENDENT FACILITY DIAGNOSED THE FAILURE AS THE STEERING BOX SHAFT BREAKING. THE DEALER HAS BEEN CONTACTED AND THE GENERAL MANAGER WAS AWARE OF THIS FAILURE.
NHTSA complaint #10180813 — an unverified report by a vehicle owner.
at 44,108 milesGlenwood Springs, CO
PARKING BRAKE
EMERGENCY BRACE ACTUATOR PEDAL # F81Z-2780-AA.
NHTSA complaint #10164926 — an unverified report by a vehicle owner.
at 100,000 milesHuntington, CA
STEERING:GEAR BOX:SHAFT SECTOR
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE 2 MPH IN A PARKING LOT THE STEERING WHEEL SPUN FREELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THEY DETERMINED THE STEERING BOX SHAFT HAD BROKEN CAUSING LOSS OF CONTROL. THE MANUFACTURER HAS NOT BEEN ALERTED. UPDATED 4/6/2006 -
NHTSA complaint #10153359 — an unverified report by a vehicle owner.
Saline, MI
TIRES:VALVE
RECALL CAMPAIGN FOR FORD F550 TRUCKS CONCERNING THE VALE STEMS USED ON 19.5 INCH TIRES. *BF ONE OF THE VEHICLE'S TIRES HAD TO BE REPLACED BECAUSE THE VALVE STEM FAILED CAUSING SEVERE DAMAGE TO THE TIRES SIDEWALL. ON ANOTHER OCCASION ONE OF THE DUALLY WHEEL TIRE VALVE STEMS FAILED AND CAUSED THE TIRE TO GO FLAT. THE CONSUMER REPLACED ALL FOUR DUALLY TIRE VALVE STEMS WITH THE TREAD NUT ON TOP. THE CONSUMER REQUEST REIMBURSEMENT.
NHTSA complaint #10110974 — an unverified report by a vehicle owner.
at 20,000 milesNorth Webster, IN
ENGINE AND ENGINE COOLING
200 FORD F-550, MISS IN ENGINE UNRESOLVED THRU DEALERS AND OTHER SHOPS, BEEN THIS WAY SINCE NEW, CONSULTED WITH LAST 2 OWNERS, SAME ISSUE, I REPLACED ALL 8 INJECTORS, INJECTOR HARNESS,ROCKER ARMS, STILL ENGINE MISSES AT 24-2600 RPMS, WHITE/BLUE SMOKE, HARD COLD STARTS, ROUGH IDLING, PROBLEM HAS STILL NOT BEEN ABLE TO BE RESOLVED I PURCHASED TRUCK TO ADD TO FLEET IN DECEMBER 2004 AND NO ONE INCLUDING FORD CAN FIX THIS TRUCK AFTER SEVERAL THOUSAND DOLLARS IN REPAIRS IVE READ REPORTS FORD HAD ISSUES NOT YET RESOLVED ON THESE TRUCKS. IS THIS THE CASE,? HAS IT BEEN RESOLVED , AND IF SO WHAT CURE FIXED THESE TRUCKS?
NHTSA complaint #10111847 — an unverified report by a vehicle owner.
at 85,000 milesElizabethtown, PA
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING, THE STEERING WHEEL STARTED SHAKING UNCONTROLLABLY WITHOUT WARNING. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE STEERING BOX SHAFT NEEDED REPLACEMENT. PLEASE FILL IN ADDITIONAL INFORMATION.
NHTSA complaint #10096598 — an unverified report by a vehicle owner.
at 24,500 milesHudson, NH
TIRES:VALVE
1. TRAVELING EAST ON I-88 IN NY. LOAD 6500 LBS. AT 60 MPH. . SUDDEN LOSS OF AIR IN FRONT LEFT TIRE, WAS ABLE TO PULL OVER TO BRAKE DOWN LANE WITHOUT INCIDENT. . ROAD SERVICE REPLACED TIRE, COULD FIND NO DEFECTS OR PUNCTURES IN FLAT. WAS SUGESTED VALVE STEM SAFETY MARGIN TO CLOSE TO TIRE INFLATION. RUBBER STEM REPLACED WITH A METAL ONE.
NHTSA complaint #10089081 — an unverified report by a vehicle owner.