101 of the 5,152 complaints about the 2000 Ford Focus are about the other systems — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 50,000 miles.
101
Complaints
9
Crashes
2
Fires
4
Injuries
Filed with NHTSA, in their own words.
UNKNOWN OR OTHER
WHEN IN IDLE, THE VEHICLE SHAKES, AND SOMETIMES STALLS. SOMETIMES I'M ABLE TO GET POWER BACK IN IT IF I PUT THE CAR IN NEUTRAL AND TAP THE GAS PEDAL.
NHTSA complaint #11373508 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
KEY WOULD NOT TURN IN THE IGNITION
NHTSA complaint #10979464 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
TAKATA RECALL I AM HAVING PROBLEMS WITH ALL DOOR AND TRUNK LATCHES. THE LEFT REAR DOOR WILL NOT OPEN AT ALL. THE RIGHT REAR DOOR WILL ONLY OPEN SOMETIMES FROM THE INSIDE BUT IT IS A STRUGGLE. THIS IS ALSO THE CASE WITH PASSENGER FRONT DOOR AND DRIVER DOOR. RECENTLY (4 DAYS AGO) THE DRIVER DOOR STARTED NOT OPENING. TRUNK WILL SOMETIMES OPEN WITH KEY AND WILL NOT SHUT ALL THE WAY.
NHTSA complaint #10896803 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE KEY WOULDN'T TURN IN THE IGNITION. I HAD TO BE TOWED.
NHTSA complaint #10862213 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I WAS PULLED OVER ON MY WAY HOME FROM WORK ALMOST MIDNIGHT, AND WAS NOTIFIED BY THE OFFICER THAT I HAD NO TAILLIGHTS, BUT MY TURN SIGNALS AND HAZARD LIGHTS WERE WORKING. THE LICENSE PLATE LIGHT AND RUNNING LIGHTS ARE NOT WORKING EITHER. IN ADDITION, SEVERAL MONTHS AGO THE DASHBOARD LIGHTS BLEW A FUSE, AND HAVE REPEATEDLY BLOWN THE SAME FUSE. I SAW THAT THE WIRES ON TOP OF THE HATCHBACK, INSIDE THE RUBBER TUBE, ARE CRACKED AND BROKEN. I SAW ONLINE THAT THIS IS A RECURRING PROBLEM. THERE COULD HAVE BEEN AN ACCIDENT, AS I WORK SECOND SHIFT AND ALWAYS DRIVE IN THE DARK. I DON'T KNOW HOW LONG THE LIGHTS HAVE BEEN OUT.
NHTSA complaint #10536860 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE GAS PEDAL GOT STUCK AND WE WERE IN A CAR ACCIDENT.
NHTSA complaint #10417711 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
PROBLEMS WITH INSERTING AND/OR REMOVING THE KEY FROM THE IGNITION KEY SLOT. I WAS UNABLE TO REINSERT THE KEY TO START THE IGNITION UNTIL I USED POWDER GRAPHITE AND TAPPED THE KEY IN PLACE. ONCE THE KEY WAS IN, IT BECAME VERY DIFFICULT TO REMOVE. I'VE ENDED UP LEAVING THE KEY IN THE KEY SLOT AND USING A SECOND KEY FOB TO LOCK AND UNLOCK THE DOORS.
NHTSA complaint #10378929 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I HAVE A FORD FOCUS 2001 AND THE KEY GOT STUCK IN THE IGNITION. I WASN'T ABLE TO PUT THE KEY IN OR REMOVE IT. I TOOK MY CAR TO THE FORD DEALERSHIP AND HAD TO PAY 350.00 TO GET IT FIXED.
NHTSA complaint #10342497 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DRIVING TO WORK 4 AM- HEAR A CLICK; ENGINE GOES DEAD; ROLL TO SIDE OF ROAD; GET OUT OF CAR AND SEE SMOKE AND FIRE COMING OUT OF THE BOTTOM OF ENGINE. WITHIN 4 MINUTES CARE IS IN FLAMES... TOTALLY BURN BY TIME THE FIRE DEPARTMENT GOT TO SITE ALL THAT WAS LEFT WAS THE REAR END// NO INJURIES LUCKILY I WAS ABLE TO GET OUT OF THE CAR.
NHTSA complaint #10254052 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
IGNITION FAILURE.
NHTSA complaint #10229683 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
BRAKES FAILED WHICH CAUSED CRASH. THE VERY DAY BACK BRAKES WERE FIXED, THE FRONT BRAKES THEN WENT OUT WITHIN A MONTH, RESULTING IN ALMOST ANOTHER ACCIDENT. EVEN THOUGH FORD RECALLED THIS BACK IN 2000, (BOUGHT CAR IN 2005) THEY ARE REFUSING TO FIX IT. THERE HAVE BEEN 14 TOTAL RECALLS, ALL SEEM TO BE WRONG WITH MY CAR TOO. I SHOULD HAVE DONE MY HOMEWORK PRIOR TO BUYING BUT WHY WAS ANYONE EVEN ABLE TO SELL THIS TO ME CONSIDERING ALL THE RECALLS?
NHTSA complaint #10213509 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THERE IS A LEAK IN THE RESEVOIR FOR THE RADIATOR, ELECTRICAL PROBLEM WITH THE RADIO. THE RADIO KEEPS LOSING POWER WHEN GOING DOWN THE ROAD. THE MASTER SWITCH FOR THE PASSENGER WINDOW DOES NOT WORK, THE REAR PASSENGER WINDOW ASSEMBLY IS BROKE LEAVING THE WINDOW NOT ABLE TO STAY UP. THERE IS A FUNNY NOISE WHEN DRIVING DOWN THE ROAD. IT SOUNDS LIKE A CRACKLY NOISE. HALF OF THE TIME THE HEAT WILL NOT WORK.
NHTSA complaint #10147140 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
HI, ON SATURDAY EVENING (JUNE 18, 2005) I DROVE MY 2000 FORD FOCUS ZTS TO EDGERTON CONFORT INN IN WISCONSIN WITH MY WIFE AND 6 MONTHS OLD CHILD WITHOUT ANY PROBLEMS. ON FATHER'S DAY MORNING (JUNE 19, 2005) READY TO ENJOY BREAKFAST WITH FAMILY AND FRIENDS I WAS NOT ABLE TO TURN ON THE CAR. THE IGNITION KEY WOULD ONLY GO IN HALF-WAY AND WOULDN'T DO ANYTHING PLUS STEERING WHEEL WAS LOCKED AS WELL, EVENTHOUTH I DIDN'T LOCK IT THE NIGHT BEFORE. I SPENT ABOUT AN HOUR WITH FRIENDS TRYING DIFFERENT APPROACHES TO RELEASE THE STEERING WHEEL WITHOUT SUCCESS. THE CLOSEST TOWN I COULD FIND A FORD SERVICE CENTER WAS IN JANESVILLE, WI AND ON A SUNDAY (FATHER'S DAY) I COULDN'T RESOLVE MUCH. I HAD TO SPENT ANOTHER EXTRA NIGHT IN THE HOTEL TO BE ABLE TO RESOLVE THE NEXT DAY. NOT A FUN THING WHEN YOU HAVE A YOUNG CHILD WITH YOU AND NOT ABLE TO DO MUCH WITHOUT A CAR. ON MONDAY, JUNE 20, 2005, I GOT IN CONTACT WITH GORDIE BOUCHER FORD SERVICE CENTER TO ARRANGE TOWING SERVICE. THAT COST ME $73.50 TO GET MY CAR FROM THE HOTEL PARKING LOT TO THE SERVICE CENTER. AT THE SERVICE CENTER I WAS TOLD THAT MY PROBLEM WAS A KNOWN PROBLEM BY THEM, THAT IT WASN'T THE 1ST. TIME THEY SEE IT HAPPEND TO FOCUS CARS AND THAT WILL COST ME 3 HOURS OF LABOR + PART. (LABOR: 279.83; PART: 98.47 = $378.30+TAX) HOTEL/TOWING/FORD SERVICE TOTAL WAS CLOSE TO $500 THE DAMAGED PART WAS THE IGNITION TUMBLER WHICH THEY HAD TO DRILL OUT, REKEY THE NEW TUMBLER AND REPLACE IT. OLD PARTS STAYED AT SERVICE CENTER. THIS IS APPARENTLY A KNOWN PROBLEM AND I WOULD LIKE TO VOICE MY COMPLAINT WITH YOU BECAUSE THIS SHOULD BE TAKEN CARE BY A RECALL FROM FORD MOTOR COMPANY. ALSO, YOU CAN READ MORE ABOUT THIS FROM OTHER OWNERS ON EDMUND'S WEBSITE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX?14@781.0BPNDJTAY7N.0@.EEA50DC/0 PLEASE ADVICE AND THANK YOU FOR YOUR PROVING THIS VENUE TO US, CONSUMERS. FROM ILLINOIS, EDGARDO MUNOZ
NHTSA complaint #10127132 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I WENT TO INSURT MY KEY INTO THE STARTED AND MY CAR WOULD NOT TURNOVER AFTER THE WRONG KEY WAS PARTLY INSURTED, I THOUGHT THAT THAT PATS SYSTEM TRIPPED, BUT AFTER RESEARCHING THE ISSUE FURTHER, I REALISED THAT NUMERIOUS PEOPLE AHVE BEEN HAVING THIS ISSUE WITH FORD FOCUSES, THAT THEIR IS A KNOW PROBLEM WITH THIS PART OF THE CAR, I AM GOING TO HAVE TO PAY 300 DOLLARS OR MORE TO FIX A KNOWN ISSUE FROM FORD.
NHTSA complaint #10126302 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CONSUMER LETTER COMPLAINT REGARDING 2000 FORD FOCUS AND THE 50,000 MILE WARRANTY COVERAGE.***NO ANSWER REQUIRED***. *MR
NHTSA complaint #10119011 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
IGNITION LOCK, NOTHING LEAD UP TO THE FAILURE ITS AN ENGINEERING PROBLEM WITH THE CARE. MY BROTHER A LOCKSMITH HAS DEALT WITH THIS PROBLEM HALF A DOZEN TIMES IN THE LAST YEAR WITH FORD FOCUS. COULDN'T START CAR HAD TO HAVE IT TOWED AND THE ENTIRE IGNITION CYLINDER HAD TO BE REPLACED, COSTING A LOT OF MONEY BECAUSE IT REQUIRES THAT ALL THE KEYS BE RECODED AND ALL DOOR LOCKS AS WELL.
NHTSA complaint #10116048 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
REAR DOORS DO NOT LATCH PROPERLY AND POWER LOCKS DO NOT WORK.
NHTSA complaint #10098467 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CONSUMER ACCIDENTALLY OPENED UP ANOTHER FORD FOCUS DOOR WITH KEY. *MR THERE WAS ANOTHER INCIDENT WHERE THE CONSUMER HAD GONE TO A FORD DEALERSHIP WITH THE ASSISTANCE OF A FORD STAFF PERSON WHO WITNESSED THE CONSUMERS KEY OPEN THE DOORS, TRUNK, AND IGNITION OF 3 OUT OF 3 2004 FORD FOCUSES. THE CONSUMER WAS TOLD THAT IT WAS AN ISOLATED CASE.
NHTSA complaint #10079926 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THESE ITEMS HAVE NOT BEEN REPAIRED. (BODY) THE METAL DRESSING AT THE BASE OF THE WINDOW ON THE DRIVER SIDE IS WARPED. (PAINT) THE ROOF HAS SEVERAL 2 - 3 INCH CRACKS AND THE HOOD HAS APPROX. 100 1/2 CRACKS ALL IN VARIOUS PLACES.
NHTSA complaint #10068798 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
AIR BAGS DEPLOYED UPON LOW IMPACT AND SHATTERED WINDSHIELD
NHTSA complaint #10068812 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
IGNITION - WITHOUT ANY ADVANCE WARNING I TRIED TO PUT KEY IN IGNITION AND IT WOULDN'T GO IN. I AFTER AWHILE I GOT KEY IN, BUT IGNITION CYLINDER WOULD NOT TURN. HAD TO TAKE TO FORD FOR REPAIR WHICH COST $430.
NHTSA complaint #10068856 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I STARTED TO REPLACE TIRES AS EARLY AS 5,000 MILES JUST ABOUT 7 TIMES BY NOW. REPLACED IGNITION 5/03 FOR $667.00 THE KEY WOULD GO IN AND WOULDN'T TURN. SPRING COIL DRIVER'S SIDE BROKE WHILE IN TRAFFIC REPLACED 4/03 FOR $158.50. NOW THE TRANSMISSION IS COMPLETLY GONE THE CAR WOULD NOT BACK UP. PLEASE HELP ME, I JUST DON'T KNOW WHAT ELSE TO DO. THE CUSTOMER SERVICE AT PAUL CLARK IS SO POOR THAT I WOULD NOT GO THERE ANYMORE.
NHTSA complaint #10068981 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
FUEL SYSTEM: VEHICLE WAS FILLED WITH FUEL AT A GAS STATION. DRIVER WENT TO LEAVE, CAR DID NOT START. ATTENDANT INFORMED DRIVER THAT FUEL WAS LEAKING FROM VEHICLE. ALMOST A FULL TANK OF FUEL DUMPED ONTO PAVEMENT. FIRE DEPARTMENT SHOWED UP AND TOWED VEHICLE AWAY. APPARENT PROBLEM: FUEL HOSE LINKAGE HAD COME LOOSE AND HAD FALLEN OFF FROM INSIDE THE BODY OF THE VEHICLE. OTHER: THROTTLE CABLE BREAKAGE IN HEAVY TRAFIC AT HIGH RATE OF SPEED. DRIVER MEANWHILE MERGING WITH TRAFFIC. BREAKAGE RESULTING IN QUICK DECELERATION. SERIOUS ACCIDENT NARROWLY AVOIDED. CAR WAS UNFORTUNATELY OUT OF WARRANTY PERIOD, BUT FORD PAID FOR THE REPAIR. TOWING CHARGE WAS NOT REIMBURSED.
NHTSA complaint #10069070 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
KEY CYLINDER FAILURE. TOW TRUCK DRIVER SAYS HE TOWS ONE FOCUS A WEEK WITH SIMILIAR PROBLEM. PROBLEM MAY BE CAUSED BY HEAVY KEYRING, WHICH MINE IS. DID HAVE MAJOR ENGINE FAILURE THAT FORD FIXED UNDER WARRANTY. RADIO/CLOCK IS BURNING OUT DIGITAL DISPLAY.
NHTSA complaint #10069191 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I TRIED TO PUT THE KEY IN THE IGNITION. IT WOULD NOT GO IN. I HAD TO HAVE THE CAR TOWED TO MARSHALL FORD IN MAYFIELD HEIGHTS, OHIO FROM CLEVELAND HEIGHTS AT A COST OF $60.00. MARSHALL FORD SAID THE PLACE THE KEY SHOULD GO IN WAS CRACKED. THEY DRILLED OUT THE IGNITION AND INSTALLED A NEW CYLINDER. CLEANED UP CHIPS. AT A COST OF $267.00? I FEEL THIS WAS A DEFINITE DEFECT IN THIS CAR AND AM ASKING FOR YOUR HELP IN HAVING FORD COVER THIS COST.
NHTSA complaint #10069259 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I BOUGHT THE CAR IN JUNE OF 2000 SINCE THIS TIME THE CAR HAS HAD A NUMBER OF RECALLS ON THE CAR. I FEEL THAT THE PEOPLE THAT BOUGHT THE 2000 MODEL OF THIS CAR SHOULD NOT BE LIABLE TO PAY THE AMOUNT THE CONTACT WAS SIGNED. DUE TO THE FACT THAT AT THE TIME THE CAR WAS BOUGHT, THE PEOPLE THAT BOUGHT THE CAR DIDN'T KNOW THAT MOST OF THE CAR'S LIFE WOULD BE IN THE SHOP BEING FIXED. ALSO FORD KNEW THAT THE FOCUS WAS PRONE TO THIS HAPPENING.
NHTSA complaint #10069304 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE BRAKE SYSTEM IS HORRIBLE. THEY MAKE NOISES ALL THE TIME. I HAVE REPLACED THE CYLINDERS AND THE SHOES AND IT STILL DOES NOT SOUND RIGHT. THE SUSPENSION IS BAD AND NEEDS REPLACING, BUT I CAN NOT AFFORD IT. I AM A TEACHER. CRUISE CONTROL HAS GONE BAD, BECAUSE OF A FAULTY WIRE.
NHTSA complaint #10069367 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
THE IGNITION SWITCH FROZE UP. MECHANIC COULD NOT REMOVE THE CYLINDER TO REPLACE. HE HAD TO REPLACE THE STEERING COLUMN. IT WAS 17 DEGREES OUTSIDE AT THE TIME AND HAD TO WAIT 2 HOURS FOR HELP. LUCKILY I HAD A CELL PHONE. KNOCK ON WOOD, I HAVE BEEN VERY SATISFIED THE THE VEHICLE OTHER THAN THIS PROBLEM. THANK YOU.
NHTSA complaint #10069394 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
TAKES OFF REAL HARD LIKE IT WANTS TO DIE BUT WON'T, THEN STOPS. WHEN CAR IS RAN FOR A WHILE IT STARTS DOING. WE ARE NOT THE ONLY FOCUS WITH THIS PROBLEM. THERE ARE OTHERS ALONG WITH THEIR REVERSE GOING OUT OR FIRST GEAR. EVERY ONE WHO TAKES IT IN DOESN'T GET IT FIXED
NHTSA complaint #10069612 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CAR HAS HAD THE BRAKES SERVICED A TOTAL OF FIVE TIMES AND THE CAR IS STALLING DURING ACCELERATION. THIS CAR HAS BEEN IN SHOPS FOR SEVERAL RECALLS AS WELL AS TWICE FOR IGNITION LOCK FAILURE. ONE OF OUR CHILDREN WAS TRAPPED IN REAR SEAT BY DEFECTIVE SEAT BELT & HAD TO BE CUT OUT WITH A KNIFE. CAR STALLS AFTER IT WARMS UP. DEALER SAYS IT'S FUEL PUMP BUT IF THAT WERE SO, WOULDN'T IT STALL WAARM OR COLD. I SPOKE TO AN EMPLOYEE AT ANOTHER DEALER WHO SAID FORD WAS FINDING PROBLEMS WITH SENSOR CONNECTED WITH COOLING SYSTEM. WHO DO I BELIEVE? THEY WANT TO CHARGE US $700 TO REPLACE FUEL PUMP THAT PROBABLY WORKS FINE.
NHTSA complaint #10069680 — an unverified report by a vehicle owner.