2000 Ford Focus transmission problems

POWER TRAIN

WHILE IN MOTION ON A BUSY HIGHWAY, DRIVING 70 MPH, MY 2000 FORD FOCUS (62,000 ORIG MILES) BEGAN DOWNSHIFTING; THE ENGINE LIGHT ILLUMINATED. REPLACEMENT OF THE NEUTRAL DRIVE SENSOR WAS COMPLETED. NOW, SIX MONTHS LATER SAME THING HAPPENING. DRIVING ON A BUSY HIGHWAY AT SPEEDS OF 65 MPH THE '00 FORD FOCUS BEGINS DOWNSHIFTING CAUSING A DECREASE IN SPEED AT AN ALARMING RATE, RPMS INCREASE, ENGINE LIGHT ILLUMINATES MAKING THE VEHICLE UNSAFE.

NHTSA complaint #11306556 — an unverified report by a vehicle owner.

POWER TRAIN

WE PURCHASED A VEHICLE ON 09/03/2016 FROM GRASS VALLEY AUTO WHOLESALE BROKERS, GRASS VALLEY, CA. THE VEHICLE WAS MAKING A TICKING NOISE AND SEEMED TO HAVE A POWER ISSUE, IT KEPT LOSING IT. THE NEXT DAY I CALLED THE LOT AND TOLD THEM. THEY SAID THEY HAD IT CHECKED OUT AND NOT TO WORRY. I DID. IT KEPT HAPPENING SPORADICALLY. I HAD A 3 MONTH/3K MILES WARRANTY. AFTER CALLING THE LOT AGAIN, I RELAYED THE SAME SYMPTOMS THE CAR WAS HAVING. I WANTED TO KNOW DID THEY THINK IF IT COULD BE A TRANSMISSION ISSUE, COULD BE, WAS THE ANSWER I GOT.. IN NOVEMBER I TOOK THE VEHICLE INTO JR'S TRANSMISSION, CAME RECOMMENDED. THEY SERVICED THE TRANSMISSION, IT WAS GOOD. IT WAS STILL HAPPENING. TWO DAYS AGO, COMING OFF A STOPLIGHT, I PUT THE GAS DOWN AND IT MADE A LOUD KNOCK . I HOBBLED TO THE CORNER, APPROX 100 YARDS. IT WAS TOWED TO THE AUTO LOT SUGGESTED MECHANIC, WHO PROBABLY WORKED ON THE VEHICLE IN THE BEGINNING. HE TOLD ME IT NEEDS A NEW ENGINE. WHEN I CALLED GRASS VALLEY WHOLESALE AUTO BROKERS, THE OWNERS SON, WHO IS ALSO A SALESMAN THERE, TOLD ME WE WILL WORK SOMETHING OUT. MAYBE MY DAD COULD TAKE CARE OF HALF OF (REFERRING TO THE ANTICIPATED COST OF REPAIRS). TODAY, THE OWNER WOULD NOT TALK TO ME, NOR ANSWER THE PHONE. I LEFT A MESSAGE WITH THE OWNERS SON. I HAVEN'T HEARD BACK. I SOUGHT OUT HELP TO REMEDY THIS ISSUE STRAIGHT AWAY FROM THE DEALER AND REPAIR BUT THE DEALER BRUSHED ME OFF. THAT WAS WHEN MY WARRANTY WAS IN EFFECT. NOW IM TWO WEEKS OUT OF WARRANTY. THEY SHOULD HAD CHECKED THE VEHICLE WHEN I HAD ORIGINALLY WANTED ANSWERS ABOUT WHAT WAS CAUSING IT. AS ACCORDING TO THE OWNER, HIS MECHANIC KNOWS HIS CARS INSIDE AND OUT.

NHTSA complaint #10935931 — an unverified report by a vehicle owner.

POWER TRAIN:CLUTCH ASSEMBLY

I HAVE OWNED THIS CAR SINCE DECEMBER OF 2003 AND IT HAS BEEN A VERY LARGE MONEY PIT. THIS TIME THE CAR JUST STOPPED RUNNING. I HAD TAKEN IT TO AUTOZONE AND THEY TOLD ME IT NEED AN EGR SENSOR OR HOSING FOR IT. WHEN I WAS TURNING AT A LIGHT THE CAR JUST STOPPED RUNNING WHEN I HAD JUST TURNED ONTO A MAIN HIGHWAY. THERE HAS BEEN MAJOR ELECTRICAL PROBLEMS WITH IT SINCE DAY ONE. THIS CAR HAS HAD 5 CLUTCHES IN IT AND I HAVE COMPLAINED ABOUT THAT ALL IN ITSELF BECAUSE A CAR SHOULD NEVER NEED THAT MANY CLUTCHES WITHIN 100,000 MILES. THAT IS RIDICULOUS AND VERY EXPENSIVE AND I HAVE GOTTEN NO WHERE WITH THAT EVEN THOUGH THERE ARE OTHER 2000 FORD FOCUS'S WITH THE SAME ISSUE. MY ONE HEAD LIGHT IS NOT RIGHT IT NEVER HAS BEEN THERE IS CORROSION ON THE INSIDE OF THE HEADLAMP. THE REAR DOOR LATCH DOES NOT WORK ON THE PASSENGER SIDE OF THE VEHICLE. THE PASSENGER SIDE FRONT DOOR ALSO DOES NOT LATCH CORRECTLY AND NO LONGER LOCKS AT ALL. THE TRUNK LATCH IS NOT RIGHT EITHER. IT WILL NOT ALWAYS UNLATCH AND THEN CLOSE AGAIN. IT OFTEN REQUIRES SEVERAL MORE TIMES OF PUSHING THE TRUNK RELEASE AND IT WILL FINALLY UNLOCK AFTER SEVERAL ATTEMPTS. I HAVE PUT THOUSANDS OF DOLLARS INTO THIS LEMON. I HAVE ALL THE REPAIR PAPERWORK, IT HAS A BRAND NEW BREAKING SYSTEM, BRAND NEW TRANSMISSION, BRAND NEW ENGINE, BRAND NEW CLUTCH, BATTERY. WE HAVE REPLACED EVERYTHING IN THIS CAR AND HERE WE GO AGAIN....THIS CAR HAS SAT MORE THAN IT HAS BEEN DRIVEN!!! I HONESTLY FEEL THAT WE SHOULD BE REIMBURSED FOR THE MONEY WE SPENT ON BUYING THE CAR BECAUSE IT WAS AND IS STILL A LEMON SINCE DAY ONE......

NHTSA complaint #10585519 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

DRIVING DOWN THE ROAD IN A SUBDIVISION AT ABOUT 20 MPH, TURNED, AND HEARD A CRACKING SOUND FROM LEFT FRONT TIRE. STOPPED AND GOT OUT TO LOOK = LEFT FRONT SPRING COIL WAS BROKEN. I DRIVE A 2000 FORD FOCUS. HAVE ALSO HAD TROUBLE WITH THE IGNITION SYSTEM - KEY NOT TURNING IN TUMBLER - AND WITH THE FUEL PUMP MODULE. LAST CONTACTED RECALL FROM FORD DEALERSHIP WAS FOR "WIPER MOTOR IN 2001."

NHTSA complaint #10330712 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT PASS INSPECTION. THE DEALER PERFORMED OVER $500 WORTH OF REPAIRS TO THE VEHICLE AND STATED THAT THEY PASSED IT FOR INSPECTION. THEY EVEN PLACED THEIR OWN INSPECTION STICKER ON THE VEHICLE. LESS THAN A WEEK LATER, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. LATER, THE VEHICLE STILL WOULD NOT PASS STATE INSPECTION. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THEY DISCOVERED A HOLE IN THE ENGINE AND THAT THE TRANSMISSION WAS TWISTED. WHILE DRIVING THE VEHICLE HOME AT AN UNKNOWN SPEED, IT STALLED. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE OVER 100,000.

NHTSA complaint #10264355 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE WOULD NOT ACCELERATE FORWARDS OR BACKWARDS. THE VEHICLE WAS TOWED BY AAA TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE AUTOMATIC TRANSMISSION WAS COMPLETELY NONFUNCTIONAL AND NEEDED TO BE REPLACED. THE MANUFACTURER COULD NOT ASSIST DUE TO THE AGE OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 19,000.

NHTSA complaint #10238663 — an unverified report by a vehicle owner.

POWER TRAIN

HAD TO REPLACE TRANSMISSION, COST CLOSE TO $2,800.00. AFTER THAT WAS REPLACED I HAS A COIL SPRING BREAK OVER THE TIRE WHICH BROKE OFF INTO MY TIRE AND I WENT CAREENING OVER A RAILROAD TRACK AND I WENT INTO A DITCH. FORD MOTOR COMPANY REPLACED THAT AFTER MUCH PROTESTING ON MY BEHALF. I PAID OUT OF POCKET TO HAVE IT TOWED TO A DEALERSHIP. I WAS NEVER REIMBURSED FOR THAT. THE ISSUE I HAVE HAD SINCE THEN IS THAT THE CAR STALLS FOR NO APPARENT REASON. I HAVE REPLACED AN O2 CENSOR AND BATTERY, BUT THIS PROBLEM PERSISTS. IT DOES NOT MATTER WHAT SPEED I AM GOING. THE CAR ACTS AS IF IT ISN'T GETTING FUEL TO THE MOTOR. NOW, MECHANICS ARE SAYING I MAY NEED TO REPLACE THE FUEL PUMP WHICH IS EXPENSIVE. I WILL FINALLY BE PAYING THIS CAR OFF NEXT MONTH. IT FEELS LIKE A DISPOSABLE ADVENTURE. I READ UP ON THE RECALLS AND FEEL THIS HAS TO BE A RECALL WITH THE FUEL SYSTEM. I AM AFRAID TO GO VERY FAR IN THIS CAR BECAUSE I DON'T KNOW WHEN OR WHERE IT WILL STALL. IT HAS NO REAL PATTERN . I TRIED GOING WITH A HIGHER GRADE OF FUEL, USED ADDITIVES AND IT JUST KEEPS DOING THE SAME THING, PLEASE CONSIDER MY COMPLAINT.

NHTSA complaint #10235957 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

EVERY TIME I WOULD TAKE MY CAR TO THE DEALER FOR REPAIRS . THEY WOULD TELL ME THERE WERE NONE. IN JUNE I TOOK MY FOCUS TO THE DEALER FOR A LOUD NOISE COMING FROM THE LEFT REAR WHEEL. THEY TOLD ME THERE WERE NO BALL BEARINGS ON THE LEFT SIDE AND THE RIGHT SIDE NEEDED TO BE DONE ALSO, THEY ONLY HAD ONE IN STOCK THAT DAY.

NHTSA complaint #10232757 — an unverified report by a vehicle owner.

POWER TRAIN:DRIVELINE

2000 FORD FOCUS #1 CAR HAS BEEN OWNED BY ME SINCE 2001 (BOUGHT FROM A DEALER WITH 13K MILES ON IT), IT GETS USED LIGHTLY AND NEVER GOES ON LONG TRIPS. I USE IT JUST FOR LOCAL DRIVING, TO AND FROM WORK. (ABOUT 5 MILES A DAY, CAR HAS 80K MILES ON IT) THIS CAR IS A LEMON! I HAVE HAD SOME OF THE STRANGEST PROBLEMS AND GONE THROUGH MORE RECALLS THEN ANYONE SHOULD HAVE TO. #2 PROBLEMS I'M HAVING CURRENTLY: SUSPENSION CAR'S FRONT PASSENGER SIDE SPRING HAS BROKEN, MAKES VERY LOUD CRUNCHING NOISES WHEN TURNING, NEEDS REPAIR. ELECTRICAL CAR HAS SMELLED OF BURNING RUBBER, AND ELECTRICAL SYSTEM HAS STARTED SMOKING ON MORE THEN ONE OCCASION, HAVE COME VERY CLOSE TO GOING UP IN FLAMES. TURNING THE CAR OFF THEN DISCONNECTING THE BATTERY TERMINAL CURES THE PROBLEM TEMPORARILY. WAS ALSO TOLD BY LOCAL MECHANIC FRONT AXLES ARE BAD, AND NEED TO BE REPLACED SOON BUT DO NOT KNOW MUCH MORE ABOUT IT. PROBLEMS I'VE HAD: FUEL PUMP RECALL, DOOR LATCH RECALL, AND BATTERY CABLE RECALL. HAVE ALSO HAD PROBLEMS WITH THE REAR BEARINGS OF THE CAR, PAID OUT OF POCKET TO FIX THOSE, BECAUSE DEALER TOLD ME THERE WAS NO RECALL ON THEM. AFTER READING NHTSA CAMPAIGN #01I017000 I HAVE SINCE LEARNED OTHERWISE. #3 ALL THE PROBLEMS I'M HAVING WITH THE CAR CURRENTLY ARE NOT FIXED. ALL THE OTHER ONES WERE REPAIRED BY THE DEALER WITH THE EXCEPTION OF THE REAR WHEEL BEARINGS. THE FRONT SPRING IS STILL AVAILABLE AS IS STILL ON THE CAR, AND HE ELECTRICAL SYSTEM IS STILL INTACT. I WILL HAVE TO REPLACE THE SPRING SOON BUT I'LL HOLD ON TO IT. THE SAME GOES FOR THE FRONT AXLE'S.

NHTSA complaint #10228223 — an unverified report by a vehicle owner.

POWER TRAIN:AXLE ASSEMBLY

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 30 MPH, THE CONTACT HEARD A GRINDING NOISE. MINUTES LATER, THE FRONT END OF THE VEHICLE COLLAPSED. SHE PULLED OVER AND NOTICED METAL HANGING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE GARAGE AND THE MECHANIC STATED THAT THE FRONT PASSENGER SIDE SPRING STRUTS FAILED. THE MECHANIC REPLACED THE SWAY BAR LINKS, THE INNER TIE ROD, THE CB BOOT, THE DRIVER SIDE AXLE, AND THE FRONT PASSENGER SIDE HUB BEARING. THE CURRENT MILEAGE WAS 90,982 UPDATED 5/19/08

NHTSA complaint #10224122 — an unverified report by a vehicle owner.

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

2000 FORD FOCUS WITH 30,000 MILES. DIFFERENTIAL BLEW UP AND DESTROYED THE TRANSMISSION. ONE YEAR AGO THE STRUTS HAD TO BE REPLACED IN THE FRONT END. I UNDERSTAND THESE THINGS ARE NOT NORMAL OCCURRENCES ESPECIALLY WITH THE AMOUNT OF DRIVING I DO. I CAN'T SELL OR TRADE IN THE CAR WITHOUT REPAIRING THE TRANSMISSION, ESTIMATE: 2,700.

NHTSA complaint #10209658 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

ON 10/23/07 I INSERTED KEY INTO IGNITION OF MY FORD FOCUS AND IMMEDIATLEY THE LIGHTS AND GAUGES WENT HAYWIRE-VEHICLE FAILED TO START. TO MAKE A LONG STORY SHORT ,AFTER UNPLUGING THE BATTERY CABLES AND GOING BACK TO THE STRANDED CAR THE NEXT EVENING, IT STARTED . 2 DAYS LATER MY WIPERS CAME ON BY THEMSELVES AND WOULD NOT STOP UNTIL I TURNED THE CAR OFF AND RESTARTED. ON 10/31/07 WHILE DRIVING MY DAUGHTER HOME, THE VEHICLE BEGAN ACCELERATING AND DECCELERTAING UNCONTROLLABLY. I PULLED OF THE HIGHWAY AND WHEN I OPENED THE DRIVERS DOOR, THE SEATBELT LIGHT BEGAN BLINKING AND MAKING A LOUD TICKING NOISE. THIS HAD HAPPENED THE NIGHT PRIOR, BUT I THOUGHT MAYBE THE BUTTON WAS DEPRESSED. MY DOME LIGHTS MAKE A SCREECHING NOISE AND BLINK ON AND OFF. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE LOOKED INTO. WHENEVER SOMETHING LIKE THIS HAPPENS I AM DRIVING HOME LATE AT NIGHT AND OF COURSE THE DEALER IS NOT OPEN TO HELP ME . MY CAR IS ALMOST PAID OFF AND I WILL NOT INVEST MORE THAN WHAT IT IS WORTH, WHICH IS ONLY ABOUT $2,500.TOO BAD I HAVE PAID ABOUT $18,000 FOR IT. I WOULD ALSO LIKE TO KNOW WHY I HAVE NOT RECEIVED RECALLS FOR THE FOLLOWING PROBLEMS: 1. 1ST MONTH AFTER PURCHASE, ELECTRICAL SYSTEM RUNNING AIRBAGS, MIRRORS, DOORS ETC. FAILED. 2. 37,000 MILES- TRANSMISSION FAILED 3. 42,000 MILES- POWER DOOR LOCKS FAILED AND SOON AFTER PASSENGER DOORS STUCK IN THE LOCK POSITION. 4. ALL WINDOW TRACKS HAVE FAILED. 5. WHEEL BEARINGS REPLACED. 6. TRUNK LATCH FAILED 7. IGNITION FAILED AND WAS REPLACED AND IS GOING AGAIN. 8. BROUGHT IN FOR 1 RECALL (FUEL FILTER) AND STILL DIDN'T CORRECT PROBLEM WITH VIBRATION AND LURCHING. THIS IS A VEHICLE THAT EXCEEDS HIGHWAY SAFTEY RATINGS? SOMETHING WILL BE DONE ABOUT THIS IF I MUST HIRE AN ATTORNEY- I AM OUT A LOT OF MONEY AND NO VEHICLE.

NHTSA complaint #10207593 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE ACCELERATING FROM A STOP AT 15 MPH, THE VEHICLE ROLLED FORWARD, SHIFTED OUT OF SECOND GEAR, AND ROLLED BACK. THE FAILURE OCCURRED ON BOTH FLAT AND INCLINED SURFACES. THE DEALER REPLACED THE CONTROL MODULE. THE FAILURE MILEAGE WAS 96,141 AND CURRENT MILEAGE WAS 96,241.

NHTSA complaint #10203024 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

I WAS DRIVING MY FORD FOCUS & THE FRONT COIL SPRING BROKE WHILE I WAS DRIVING THE FRONT END OF THE CAR COLLAPSED ON THE FRONT TIRE. I WAS DRIVING 65 MILES AND HOUR SECONDS BEFORE I FORTUNATELY SLOWED DOWN TO A STOP...NOTICED A NOISE LIKE A FLAT TIRE, SOMETHING DID NOT FEEL RIGHT JUST BEFORE IT COLLAPSED ON THE ROAD, I AGAIN THANK GOD, I DECIDED TO TURN AROUND TO GO BACK HOME & IMMEDIATELY UPON THAT TURN AROUND THE CAR COLLAPSED. THESE RECALLS SAFETY CAMPAIGNS ARE RISKING MY LIFE, BUT TERRIFIES ME FOR MY NEWLY DRIVING SON BEHIND THE WHEEL. AS IF THAT IS NOT BAD ENOUGH, I NOW HAVE TO FILE THIS COMPLAINT ALSO. ELECTRICAL SYSTEM IGNITION---UNABLE TO REMOVE KEY....CAR WAS UNABLE TO BE TOWED CAR LOCKED UP..STEERING EVERYTHING. COST OF REPAIR WAS QUOTED FROM $382.00 FROM FORD SERVICE DEALER...MEANWHILE THE HUGE INCONVENIENCE CAR PARKING FEES..FOR BEING IN A PUBLIC PARKING LOT.

NHTSA complaint #10162941 — an unverified report by a vehicle owner.

POWER TRAIN:CLUTCH ASSEMBLY

MY HUSBAND WAS DRIVING OUR 2000 FORD FOCUS ZTS AND THE CLUTCH PEDAL FELL COMPLETELY OFF. AFTER DOING RESEARCH I SEE THAT THERE WAS A LIMITED TIME RECALL FOR THIS ITEM, HOWEVER WE ARE 2ND OWNERS OF THIS VEHICLE I AM ASSUMING THE ORIGINAL OWNERS DID NOT HAVE THIS FIXED. HOWEVER, WE PURCHASED THE VEHICLE FROM A FORD DEALERSHIP IN 2001 BEFORE THE RECALL EXPIRED AND THEY ALSO DID NOT HAVE THE FAULTY CLUTCH REPLACED. CALLED FORD TODAY AND THEY OFFERED NO ASSISTANCE. FORTUNATELY MY HUSBAND WAS NOT INJURED AND NO ONE ELSE WAS INJURED EITHER. HOWEVER, THIS COULD HAVE LED TO A VERY SERIOUS ACCIDENT. WE ARE NOW HAVING TO PAY TO HAVE THE PEDAL ASSEMBLY REPLACED AS WELL AS THE CLUTCH MASTER CYLINDER. TOTAL $650.00.

NHTSA complaint #10162689 — an unverified report by a vehicle owner.

POWER TRAIN

THE FUEL PUMP IN THE CONSUMER'S 2000 FORD FOCUS FAILED AT 39200 MILES. *NM THE CONSUMER WAS NEVER INFORMED OF A RECALL REGARDING THE FUEL PUMP. THE CONSUMER STATED WITHIN THE FIRST FEW MONTHS OF OWNING THE VEHICLE IT NEEDED A NEW TRANSMISSION.

NHTSA complaint #10157298 — an unverified report by a vehicle owner.

POWER TRAIN:CLUTCH ASSEMBLY

NEEDED TO HAVE THE CLUTCH REPLACED WITH ONLY 37,340 MILES ON THE CAR. NOTICED BURNING SMELL COMING FROM CAR ESPECIALLY IN THE SUMMER WHEN STOPPING ON HILLS. IT SEEMED THAT HAVING THE AIR CONDITIONER ON, STOPPING ON A HILL, AND THEN DRIVING OUT OF 1ST GEAR FOR SOME REASON BURNS OUT THE CLUTCH. SO THE CLUTCH WORE OUT AND I HAD IT REPLACED AT A COST OF $924.96. WAS TOLD BY DEALERSHIP THAT IT WAS PROBABLY DUE TO THE WAY I DRIVE. I'VE BEEN DRIVING CARS FOR 34 YEARS AND HAVE NEVER NEEDED TO REPLACE A CLUTCH. SEEMS TO ME THERE IS SOME KIND OF DEFECT; CLUTCHES SHOULD NOT NEED TO BE REPLACED SO SOON. HOW DO I PREVENT THE SAME THING FROM HAPPENING IN THE FUTURE?

NHTSA complaint #10150401 — an unverified report by a vehicle owner.

POWER TRAIN

RT FRONT AXEL BROKE, CAR NOT DRIVABLE. CLICKING NOISE NOTICED ON LEFT TURNS 60 MILES PREVIOUS. BOOT COVER OVER RT FNT BEARING NOTED GAPING HOLE, METAL ATTACHMENT RING OFF AND DETACHED. AXEL BROKE AS BEING DELIVERED TO DEALER FOR REPAIR/FIX OF BOOT COVER. COVER HAD BEEN INSPECTED WHEN TIRES REPLACED BY DEALER 750 MILES PREVIOUSLY AND NO NOTED DEFECT.

NHTSA complaint #10144834 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

PURCHASED 2000 FORD FOCUS, VIN [XXX] FROM CROFT FORD ON DEC. 19, 2001; MILEAGE WAS 12,163 (CAR WAS STILL UNDER WARRANTY); HAVE BEEN UNABLE TO WALK SINCE MARCH OF 2002 (MILEAGE ON CAR IS NOW JUST OVER 13,000; LAST 200 PLUS MILES HAS BEEN PUT ON BY FORD DEALERSHIPS ATTEMPTING TO FIX CAR). HAVE HAD THIS CAR IN TO SEVERAL FORD DEALERSHIPS; NONE OF WHICH CAN SOLVE PROBLEM OF ENGINE SURGES; DASH LIGHTS SWEEPING; TRANSMISSION BOLTING; ETC., ETC., ETC. THIS CAR IS NOT SAFE TO DRIVE; I HAVE NOTIFIED FORD MOTOR COMPANY; THE DEALERSHIPS, ETC., AND FEEL THAT IT SHOULD BE COVERED UNDER "MANUFACTURER WARRANTY" .. INSTEAD LATEST WAS THAT FORD DEALERSHIP WANTED $500 TO REPLACE ALTERNATOR AND COULD NOT GUARANTY THAT WOULD FIX PROBLEM; I ALREADY PAID $105; PLUS $110 AND THE SAME PROBLEMS ARE HAPPENING. THE CAR HAS BEEN AT THE FORD DEALERSHIP IN WOODBRIDGE, VA, FOR OVER 2 WEEKS, WHICH LEAVES MY FAMILY WITHOUT A CAR TO TRANSPORT ME. THIS IS NOT RIGHT. I TOLD TODD CROFT OF CROFT FORD THAT I NEEDED A GOOD, DEPENDABLE, SAFE CAR BECAUSE THIS WOULD BE THE LAST CAR I EVER PURCHASED. HE KNEW THAT I DID NOT DRIVE MUCH AT ALL AND I FEEL THAT HE SOLD THE CAR (WITH AN EXISTING PROBLEM) TO ME THINKING THAT I WOULD NEVER KNOW. MY DAUGHTER WAS THE ONE WHO REALIZED THIS CAR HAD A SERIOUS DEFECT AND TOOK IT TO CROFT FORD TO BE FIXED SEVERAL MONTHS AGO; TO DATE, IT STILL IS NOT FIXED; IS A DANGER TO DRIVE, NOT ONLY TO THE PERSON/OCCUPANTS OF THE CAR, BUT TO ANY VEHICLES NEAR WHEN THE POWER SURGES OCCUR AND THE TRANSMISSION BOLTS. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #10137913 — an unverified report by a vehicle owner.

POWER TRAIN

2000 FORD FOCUS TRANSMISSION DEVELOPED PROBLEMS.*MR THE CONSUMER STATED THE VEHICLE WAS STUCK IN SECOND GEAR. THE VEHICLE BROKE DOWN 5 TIMES DUE TO TRANSMISSION PROBLEMS.

NHTSA complaint #10134553 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

DT: THE CONTACT OWNS A 2000 FORD FOCUS WITH 22,000 MILES ON THE VEHICLE. THE CONTACT HAD TO REPLACE TWO AUTOMATIC TRANSMISSIONS. THE FIRST TRANSMISSION WAS REPLACED 9 MONTHS AGO WITH ABOUT 18,000 MILES. THE SECOND TRANSMISSION WAS REPLACED LAST WEEK. THE DEALERSHIP TOLD HER TO PAY $129.00 OR TRADE THE VEHICLE IN TO THE DEALERSHIP. SHE REFUSED TO PAY THE $129.00 AND SHE DID NOT WANT TO TRADE IN THE VEHICLE IN FOR ANOTHER FORD. SHE SENT AN E-MAIL TO FORD. AS OF RIGHT NOW THEY HAVE NOT GOTTEN HER E-MAIL. THE DEALERSHIP PROVIDED HER WITH A RENTAL CAR. HOWEVER ,THEY TOLD HER THAT IF SHE DID NOT COME AND PICKUP CAR SHE WILL HAVE TO START PAYING FOR THE RENTAL CAR. THE CONTACT TOOK VEHICLE TO DEALER ON AUGUST 22, 2005 ,AND THE DEALERSHIP PERFORMED RECALL REPAIRS THAT SHE WAS NEVER NOTIFIED ABOUT. THE DEALERSHIP TOLD HER THAT SHE KNEW HER CAR WAS A LEMON. HOWEVER, SHE BROUGHT HER CAR IN TOO LATE.

NHTSA complaint #10134643 — an unverified report by a vehicle owner.

POWER TRAIN

THE CONSUMER HAD NUMEROUS REPAIRS PERFORMED ON HER 2000 FORD FOCUS. *JB RECALL CAMPAIGN#02V288000 & 00V411000. REPAIRS THAT HAVE TAKEN PLACE WITHIN ONE YEAR: 14 NEW TIRES BECAUSE OF A PROBLEM WITH THE WHEELS, ENGINE, TRANSMISSION JERKING, RE-WIRED, BATTERY, OVERHEATING AND MUFFLER.

NHTSA complaint #10127952 — an unverified report by a vehicle owner.

POWER TRAIN

1) AT HIGHWAY SPEED, ABRUPTLY SHIFTS INTO LOW GEAR AND DECCELERATES HARD. ODOMETER DISPLAYS "======", WINDSHIELD WIPERS TURN ON. 2) ENGINE ABRUPTLY STALLS, WITH IMMEDIATE LOSS OF POWER STEERING AND BRAKES. AGAIN ACCOMPANIED BY OTHER ODD EVENTS. 3) NO ACCIDENT YET, BUT DANGEROUS. 4) HAPPENS SPORADICALLY, GETTING MORE FREQUENT.

NHTSA complaint #10126630 — an unverified report by a vehicle owner.

POWER TRAIN:AXLE ASSEMBLY

DT: THE VEHICLE WAS MAKING A THUMPING NOISE AT 35 MPH, STARTED OVER WEEKEND, THE ENGINE MOUNT CRACKED AND ENGINE DROPPED FROM THE VEHICLE WHILE IT WAS IN MOTION. WAS GOING 40 MPH, AND HAD ONLY 58,000. DEALER LOOKED AT IT ,AND SAID IT WASN'T UNDER RECALL. THE PRESSURE OF THE ENGINE BREAKING. ALSO BROKE THE AXLE.

NHTSA complaint #10126218 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

DT: TRANSMISSION WOULD NOT KICK INTO GEAR. THE KEY IGNITION IS ALWAYS GETTING STUCK. CONSUMER TOOK VEHICLE TO THE DEALER NUMEROUS TIMES AND WAS TOLD IT WAS ONLY HER IMAGINATION. FINALLY, THE TRANSMISSION DIED AND THE WARRANTY HAD RAN OUT. THE DOORS BOTH FRONT AND BACK COME OPEN WHILE DRIVING. THERE IS A RECALL ON THE REAR DOORS BUT IS ALSO HAVING PROBLEM WITH THE FRONT DOORS AS WELL. VEHICLE WAS TAKEN TO DEALER 3 TIMES FOR THE IGNITION KEY ALONE. CAR IS CURRENTLY IN SHOP.

NHTSA complaint #10122287 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

WHILE DRIVING 20 MPH VEHICLE STALLED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.

NHTSA complaint #10117652 — an unverified report by a vehicle owner.

POWER TRAIN

CONSUMER CONCERNED ABOUT THE AMOUNT OF RECALLS ON VEHICLE. *MR THE CONSUMER HAD TO REPLACE THE CABLE SHIFTER WHEN THE VEHICLE WAS ONLY 2 YEARS OLD. THE ALTERNATOR HAD TO BE REPLACED, THE DOOR LOCK ACTUATORS, TIRES, SUN ROOF CONTROL.

NHTSA complaint #10024305 — an unverified report by a vehicle owner.