2001 Ford Focus steering problems

STEERING

TL* THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING, THE VEHICLE PULLED TO THE RIGHT INDEPENDENTLY AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM, BALL JOINT ASSEMBLY, AND AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT DID NOT KNOW IF THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 02V289000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,611.

NHTSA complaint #10810424 — an unverified report by a vehicle owner.

STEERING

AS I WAS COMING FROM DR'S APPT. WITH DAUGHTER AND MOM A ROARING SOUND STARTED IN THE REAR. IT KEPT GETTING LOUDER AND LOUDER, CAR'S REAR WOULD SWAY TO THE RIGHT SIDE A LITTLE. BUT AS I WAS DRIVING DOWN THE STREET TRYING TO AT LEAST GET US ALL HOME SAFE. THE REAR DRIVER SIDE WHEEL CAME OFF AND JUST ROLLED DOWN THE STREET ABOUT A HALF-A-BLOCK. A MAN CAME OUT NOTICING THE TIRE ROLL PASS HIM, HELPED ME RETRIEVE IT AND GET IT BACK TO MY CAR. LOOKED AT THE WHEEL AND CAR AXLE I GUESS THAT'S WHAT YOU CALL IT, AND TOLD ME MY WHEEL BEARINGS WERE GONE.

NHTSA complaint #10712806 — an unverified report by a vehicle owner.

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DRIVING ON 4 LANE HIGHWAY, CAR SPUTTERS AND STALLS AS IF OUT OF GAS. COASTED OFF ROAD, AND AFTER A FEW MINUTES CAR STARTED AND RAN FINE. CAR HAS BEEN DOING THIS EVERY FEW WEEKS. CHANGED COIL, PLUGS, PLUG WIRES, OXYGEN SENSOR, FUEL FILTER, CAT CONVERTER AND STILL STALLS. THIS CAR IS DANGEROUS WHEN IT STALLS IN FAST TRAFFIC. WE ONLY DRIVE IT NOW DURING DAYLIGHT AND SHORT TRIPS BECAUSE IT IS NOT DEPENDABLE.

NHTSA complaint #10484535 — an unverified report by a vehicle owner.

STEERING

THE KEY FOR MY FORD FOCUS WILL GO INTO THE IGNITION BUT NOT TURN. I HAVE TRIED TO TURN THE STEERING WHEEL BUT IT STILL WON'T GET THE KEY TO TURN IN THE IGNITION. AFTER DOING SOME RESEARCH, I AM FINDING THAT THIS IS A MAJOR AND VERY COMMON COMPLAINT WITH FORD FOCUS OWNERS AND FORD WILL NOT ISSUE A RECALL. THE CAR IS NOT DRIVABLE AND IN ORDER TO GET IT TO A REPAIR SHOP WE WILL HAVE TO TOW IT WHICH WILL BE ANOTHER EXPENSE. IF FORD IS AWARE OF THIS PROBLEM AND WILL NOT DO ANYTHING TO RECALL IT, SOMETHING NEEDS TO BE DONE.

NHTSA complaint #10459827 — an unverified report by a vehicle owner.

STEERING

MY LAST OIL CHANGE I WAS INFORM THE FRONT SUBFRAME IS BADLY RUSTED, TO THE POINT THE MECHANIC COULD PUSH A SCREW DRIVER THROUGH IT IN SPOTS. HE INFORMED ME THAT DRIVING IT WAS A MAJOR SAFETY RISK, AS THE FRAME COULD FAIL, CAUSING AN ACCIDENT. HE SAID FORD HAS NOT ISSUED A RECALL. THEY MUST BE WAITING FOR A HIGHER BODY COUNT WHEN THE FRONT END OF THE CAR FAILS WHILE GOING DOWN THE INTERSTATE.

NHTSA complaint #10458073 — an unverified report by a vehicle owner.

STEERING

I'VE HAD NUMEROUS PROBLEMS WITH MY FORD FOCUS AND DESPITE REGULAR MAINTENANCE I'VE BEEN STRANDED ON THE SIDE OF A HIGHWAY COUNTLESS TIMES.THUS FAR I'VE REPLACED THE ENGINE TWICE. TWICE I'VE HAD TO REPLACE THE ALTERNATOR. MY THROTTLE DOES NOT RETURN TO IDLE AND HAS UNEXPECTED MOMENTS OF ACCELERATION AND I'VE HAD TO REPLACE THE ENGINE THROTTLE SENSOR. BOTH OF MY FRONT COIL SPRINGS HAVE BROKEN AND WERE VERY CLOSE TO PUNCTURING MY TIRES. AFTER TAKING MY VEHICLE TO NUMEROUS MECHANICS NONE OF THEM HAVE BEEN ABLE TO DIAGNOSE WHY MY CAR SHAKES SO BADLY. I HAVE VERY POOR VISIBILITY AT NIGHT WITH THE EXTERIOR LIGHTING WHICH IS SIGNIFICANTLY LESS COMPARED TO OTHER VEHICLES. MY FAN HAS HAD TO BE REPLACED SINCE IT WAS MALFUNCTIONING AND MY CAR WAS HAVING PROBLEMS OVERHEATING AS WELL. DURING THE COURSE OF ALL OF THESE CAR MALFUNCTIONS, I'VE BEEN IN DANGEROUS SITUATIONS ON THE SIDE OF THE HIGHWAY AND IN RISKY NEIGHBORHOODS AT NIGHT. THIS CAR HAS PROVEN TO BE VERY UNRELIABLE AND UNSAFE.

NHTSA complaint #10433536 — an unverified report by a vehicle owner.

STEERING

THE EVENTS LEADING UP WERE INTERMITTENTLY SPACED THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE FROM A PRIVATE OWNER IN 2004. WHEN I WOULD PUT THE KEY IN THE IGNITION THE WHEEL WOULD NOT TURN AND FEEL LOCKED I WOULD SIT FOR 10-20 MINUTES AND WORK ON IT BY PUSHING THE KEY IN HARD AND TURNING THE WHEEL AS HARD IT WOULD COME LOOSE AND THE IGNITION WOULD TURN. THIS IMPACTED MY LIFE AS A NUISANCE. RECENTLY IN DEC OF 2010 THE OCCURRENCES BECAME MORE FREQUENT TWO TO FOUR TIMES A WEEK CONSTANTLY BEING STRANDED UNTIL I COULD GET THE IGNITION AND WHEEL TO TURN. HAPPENING FREQUENTLY WHILE AT THE STORE, WORK OR SOMEWHERE AWAY FROM HOME AND AGAIN CAUSING A GREAT NUISANCE AND FRUSTRATION AS IT HAS MADE ME LATE FOR WORK SEVERAL TIMES, ALLOWED ME TO BE VULNERABLE IN SITUATIONS THAT COULD HAVE BEEN AVOIDED WITH PROPER RECALL. THEN AROUND DEC 20TH 2010 THE IGNITION STOPPED WORKING. I WAS AT WORK LEAVING FOR THE DAY AND I SAT THERE FOR OVER AN HOUR, NOT KNOWING ANY OF THIS WAS A NORMAL RECURRENCE WITH OTHER FORD FOCUS OWNERS. AFTER WORKING ON THIS MYSELF I HAD TO CONTACT MY SPOUSE TO COME AND TRY AND HE WAS UNSUCCESSFUL AS WELL. I HAVE KEPT UP THE MAINTENANCE ON MY FOCUS AND IT IS IN VERY GOOD CONDITION FOR THE YEAR. CURRENTLY IT HAS NOT BEEN FIXED ONLY TOWED TO MY HOME RESIDENCE. THE COST IS SO HIGH FOR THE IGNITION REPLACED I HAVE BEEN GIVEN ESTIMATES OF $500 PLUS EXTRA FOR TOWING. THIS COST COMES AFTER MONTHS PREVIOUS I HAD REPLACED THE RADIATOR TANK AT A $400 COST. THIS CAR SEEMS TO HAVE SOME OF THE HIGHEST AMOUNT OF RECALLS AND SERVICE BULLETINS AND I DO NOT UNDERSTAND HOW THE MAIN POWER TO THE CAR, THE IGNITION, IS NOT SEEN AS A HAZARD TO THE PUBLIC WHO PURCHASED THESE VEHICLES.

NHTSA complaint #10395620 — an unverified report by a vehicle owner.

STEERING

MY 2001 FORD FOCUS ZX3 HAS ALWAYS HAD PROBLEMS WITH THE STEERING COLUMN LOCKING AND THE KEY REFUSING TO TURN IN THE IGNITION. I HAVE USUALLY BEEN ABLE TO GET IT TO RELEASE AFTER A FEW TRIES. RECENTLY, IT'S GOTTEN WORSE. I HAVE HAD SEVERAL INCIDENTS WHERE I WAS NOT ABLE TO GET THE KEY TO TURN FOR A FEW MINUTES, LEAVING ME WITH FEARS OF BEING STRANDED. UNFORTUNATELY, MY LUCK RAN OUT YESTERDAY. I TRIED BOTH KEYS, I TRIED JUST LETTING IT SIT, I TRIED TAPPING THE KEYS LIGHTLY WITH A HAMMER, AS DID THE TOW TRUCK OPERATOR. NOW I'M OUT $125 FOR THE TOW TO THE DEALERSHIP, $500 FOR A NEW IGNITION LOCK, AND $180 FOR TWO NEW KEYS, BECAUSE OF THE WEAR ON THE OLD KEYS. I AM SHOCKED BOTH AT THE PRICE, AND AT HOW FREQUENTLY THIS SEEMS TO HAPPEN. I HAVE BEEN A PROUD FORD FOCUS OWNER FOR 9 YEARS, BUT THE ONGOING PROBLEMS WITH THIS CAR MAKE ME LEERY ABOUT EVER BUYING FORD AGAIN.

NHTSA complaint #10340748 — an unverified report by a vehicle owner.

STEERING

HAVING PROBLEMS WHEN I PUT MY KEY IN THE IGNITION (2001 FORD FOCUS). MY STEERING WHEEL GETS LOCKED OR SOMETHING. I WOULD GET THIS PROBLEM EVERY SO OFTEN NO I'VE HAD IT SINCE FRIDAY. IT IS VERY FRUSTRATING!!!

NHTSA complaint #10317681 — an unverified report by a vehicle owner.

STEERING

NO EVENTS TO INDICATE FAILURE. WENT TO VEHICLE AFTER WORKING TO AFTER DARK. PUT KEY INTO IGNITION AND KEY WOULD NOT TURN. SIMPLY WOULD NOT TURN! SEVERAL ATTEMPTS WERE MADE OVER A 20 MINUTE PERIOD. I, FORTUNATELY, WAS LEAVING MY PLACE OF EMPLOYMENT. HOWEVER, IT WAS STILL COLD OUTSIDE, DARK AND NOT A SAFE ENVIRONMENTAL SITUATION. I FEEL FORTUNATE THAT I WAS NOT STRANDED.

NHTSA complaint #10296765 — an unverified report by a vehicle owner.

STEERING

MY FORD FOCUS IGNITION JUST STOPPED WORKING! NO PROBLEMS BEFORE, THE KEY WOULD ONLY GO IN HALF WAY, THEN I GOT IT TO GO IN WITH A SLIGHT TAP OF A HAMMER! THEN THE KEY WOULD NOT TURN OVER! THIS IS A MAJOR PROBLEM!! GOT IT TOWED TO THE DEALERSHIP, THEY SAID THIS PROBLEM IS VERY COMMON! A COMMON PROBLEM THAT COST ME $426.27!

NHTSA complaint #10276537 — an unverified report by a vehicle owner.

STEERING

TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE BACKING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE CONTACT TURNED THE STEERING WHEEL AND HEARD A NOISE. THE STEERING WHEEL BECAME INOPERATIVE. THE VEHICLE WAS INSPECTED BY A CERTIFIED MECHANIC, WHO STATED THAT THE STEERING SHAFT FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 89,000.

NHTSA complaint #10274985 — an unverified report by a vehicle owner.

STEERING

TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE BEGAN TO IDLE EXCESSIVELY HIGH. ON A SEPARATE OCCASION, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER STEERING. THE DRIVER EXPERIENCED EXTREME DIFFICULTY STEERING THE VEHICLE AND HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WANTED TO CHARGE THE CONTACT FOR A DIAGNOSTIC; HOWEVER, THE CONTACT REFUSED DUE TO THE COST. THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE UNLESS THE AFTERMARKET PARTS WERE REPLACED BY THE MANUFACTURER. THE PARTS CONSISTED OF THE PCV VALVE AND FUEL FILTER. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER CONDUCTED A CAMPAIGN (03V-482) TO ADDRESS THE STALLING IN THE VEHICLES. THE CONTACT EXPERIENCED THE IDENTICAL FAILURES MENTIONED IN THE CAMPAIGN, BUT THE VIN WAS EXCLUDED. THE FAILURE MILEAGE WAS 118,000 AND CURRENT MILEAGE WAS 119,000.

NHTSA complaint #10270240 — an unverified report by a vehicle owner.

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TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING NUMEROUS FAILURES. THE MAIN FAILURES WERE THE ELECTRICAL SYSTEM, BRAKE SYSTEM, BENT TIE ROD, SHAKING AND VIBRATING, REAR WINDOW MECHANISMS, AND FLOODING AFTER IT RAINS. THE LEAK OCCURS ON THE PASSENGER SIDE AND THE WATER RISES 2 TO 3 INCHES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER DUE TO THE INSPECTION COSTS. THE FAILURE MILEAGE WAS 130,473.

NHTSA complaint #10242026 — an unverified report by a vehicle owner.

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TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE STEERING WHEEL PULLED TO THE LEFT WITHOUT WARNING. AS A RESULT, THE VEHICLE SIDESWIPED A PARKED VEHICLE. THE MIRROR WAS DAMAGED. THE POLICE WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAS NOT BEEN REPAIRED. AN INDEPENDENT MECHANIC STATED THAT THE STEERING CONTROL ARM DISENGAGED, WHICH CAUSED THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 93,000.

NHTSA complaint #10240127 — an unverified report by a vehicle owner.

STEERING

DEFECTIVE FRONT COIL SPRINGS FRACTURED, WEDGED AGAINST TIRE, CAUSING PARTIAL LOSS OF STEERING CONTROL. RIGHT SIDE FRACTURED JULY, 2005, LEFT SIDE FRACTURED MAY, 2008. COIL SPRING & RELATED PARTS REPLACED BOTH TIMES.

NHTSA complaint #10231528 — an unverified report by a vehicle owner.

STEERING:COLUMN

THE DEVICE IN THE STEERING WHEEL HOUSING THAT CANCELS THE TURN SIGNAL HAS FAILED FOR THE THIRD TIME SINCE I BOUGHT THE CAR. THE PART IS OBVIOUSLY DEFECTING IN DESIGN. THIS FAILURE RESULTS IN MY RELUCTANCE TO USE THE TURN SIGNALS SINCE I MUST TURN THEM OFF MANUALLY AFTER COMPLETING THE TURN. AND NOT USING TURN SIGNALS COMPROMISES DRIVING SAFETY.

NHTSA complaint #10221618 — an unverified report by a vehicle owner.

STEERING:COLUMN

TL*THE CONTACT OWNS A 2001 FORD FOCUS. IN AN ATTEMPT TO DRIVE THE VEHICLE WITH THE KEY IN THE IGNITION, THE STEERING WHEEL LOCKED AND THE KEY WOULD NOT TURN. THE FAILURE OCCURRED TWICE. THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 93,750.

NHTSA complaint #10218840 — an unverified report by a vehicle owner.

STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

KEY CAN NOT TURN IGNITION CYLINDER. THIS IS THE ISSUE EVERY TIME I TRY TO START THE CAR.

NHTSA complaint #10206442 — an unverified report by a vehicle owner.

STEERING:LINKAGES

TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT HEARD A NOISE COMING FROM ONE OF THE FRONT WHEELS. WHEN HE DRIVES OVER SPEED BUMPS, IT SOUNDS AS IF SOMETHING IS LOOSE UNDER THE VEHICLE. HE ALSO STATED THAT WHEN HE DRIVES BETWEEN 50-75 MPH, THE VEHICLE VIBRATES AND THE STEERING WHEEL SHAKES. HE HAD THE TIRES ROTATED AND BALANCED AND THE FRONT END ALIGNED, HOWEVER, THE MECHANIC STATED THAT THOSE WERE NOT THE CAUSE OF THE VIBRATION AND NOISE. THE CONTACT FOUND NHTSA RECALL NUMBER 02V289000 (STEERING: LINKAGES). THE CONTACT STATED THAT HIS VEHICLE WOULD NOT START AND HE HAD THE BATTERY INSPECTED. THE MECHANIC STATED THAT THE BATTERY WAS FINE. THE VEHICLE STARTED WHEN THE CONTACT LOOKED UNDER THE HOOD AND MOVED THE BATTERY CABLE. UPON CLOSER INSPECTION, HE REALIZED THAT THE CABLES LOOKED AND SMELLED BURNT. HE THEN DISCOVERED NHTSA RECALL NUMBER 02V288000 (ELECTRICAL SYSTEM:BATTERY:CABLES). HE NOTIFIED FORD ABOUT THE TWO RECALLS AND WAS INFORMED THAT HIS VIN WAS EXCLUDED FROM BOTH. THE CONTACT FEELS THAT HIS VEHICLE SHOULD BE INCLUDED SINCE HE IS EXPERIENCING THE SAME FAILURES. THE CURRENT MILEAGE WAS 43,800 AND FAILURE MILEAGE WAS 38,000.

NHTSA complaint #10200455 — an unverified report by a vehicle owner.

STEERING

I HAVE A 2003 FORD FOCUS. NOW I AM HAVING A PROBLEM WITH STEERING WHEEL LOCK-UP. MY SEARCH ON THE INTERNET HAS SHOWN THAT THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THE FOCUS. THIS PROBLEM WILL OCCUR OUT OF THE BLUE AND NOW I AM BEGINNING TO THINK THAT IT ISN'T JUST MY KEY. THERE IS A PROBLEM WITH THIS LOCK DESIGN. FORD NEEDS TO RECALL THIS.

NHTSA complaint #10173062 — an unverified report by a vehicle owner.

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WE BOUGHT OUR DAUGHTER A 2001 FORD FOCUS. ALL THE REVIEWS STATED THAT THE CAR WAS A GOOD, ECONOMICAL, SAFE CAR. WE PURCHASED THE CAR USED IN 2004. SINCE THE PURCHASE HER STEERING AND IGNITION SYSTEM HAS LOCKED UP ON HER TWICE. AFTER READING MANY SITES IT SOUNDS LIKE THIS IS A COMMON PROBLEM WITH FORD FOCUS. THIS IS AN ECONOMICAL CAR THAT MANY PARENTS ARE RELYING ON TO GET THEIR COLLEGE AGED CHILDREN TO AND FROM SCHOOL. FORD NEEDS TO RECALL ALL FORD FOCUSES SO THEY CAN ALL HAVE NEW IGNITIONS INSTALLED. THE SAFETY OF OUR CHILDREN IS MOST IMPORTANT HERE. PARENTS SHOULD NOT HAVE TO CONTINUALLY WORRY THAT THEIR 22 YEAR OLD DAUGHTER MAY BE STRANDED SOMEWHERE WITHOUT HELP DUE TO FORDS LAZY ATTITUDE. PLEASE RECALL THESE CARS THAT SO THAT PARENTS CAN HAVE PEACE OF MIND KNOWING THEIR CHILDREN ARE SAFE.

NHTSA complaint #10151367 — an unverified report by a vehicle owner.

STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

MY 2001 FORD FOCUS IGNITION SWITH HAS LOCKED UP LEAVING MY CAR COMPLETELY OUT OF SERVICE AND ME STRANDED, THE STERRING WHEEL AS WELL AS EVERYTHING ELSE LOCKS UP. THIS HAS HAPPENED 10 TIMES THREE TIMES RESULTING IN TOWING AND COMPLETE REMOVAL AND REPLACEMENT OF THE IGNITION SWITCH. FORD HAS DONE NOTHING EXCEPT REPLACED THE PROBLEM PART EACH TIME RESULTING IN FAILURE AGAIN. IT IS ALSO NOT COVERED UNDER MY EXTENDED WARRENTY.

NHTSA complaint #10124277 — an unverified report by a vehicle owner.

STEERING:COLUMN

MY STEERING COLUMN LOCKS UP AND WILL NOT ALLOW ME TO TURN THE CAR ON. I DROVE MY CAR TO WORK NO PROBLEM WHEN I CAME OUT I COULD NOT GET THE KEY TO TURN IN THE IGNITION. THE STEERING WHEEL IS LOCKED AND WILL NOT MOVE THEREBY NOT ALLOWING ME TO TRUN THE CAR ON

NHTSA complaint #10124221 — an unverified report by a vehicle owner.

STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

I DON'T THINK THAT THE PROBLEM THAT I AM HAVING IS LIFE THREATENING. MY PROBLEM IS AS FOLLLOWS: I PURCHASED A 2001 FORD FOCUS ZX3 AND FOR SOME REASON THIS PARTICULAR CAR HAS A PROBLEM THAT THE STEERING WHEEL LOCKS BY ITS SELF. ABOUT 2 YEARS AGO IT HAPPEND FOR THE FIRST TIME AND I HAD TO HAVE TOW TRUCK TAKE IT TO THE SERVICE DEPARTMENT SINCE IT WAS STILL UNDER WARRANTY. THE PROBLEM IS BACK AGAIN AND I NO LONGER HAVE WARRANTY ON MY CAR. I JUST THINK THAT THERE SHOULD BE A RECALL FOR THIS PARTICULAR PROBLEM THAT THIS CAR HAS. AFTER REVIEWING OTHER PEOPLE THAT OWN A FORD FUCUS AND THAT HAVE THE SAME PROBLEM I REALLY BELIEVE THAT A RECALL IS NECESSARY BECAUSE THIS IS A MANUFACTURE DEFECT. ANYWAYS, I WENT TO THE SERVICE DEPARTMENT TO SEE IF THEY COULD FIX THE PROBLEM WITHOUT CHARGING ME SINCE THE CAR HAD THE SAME PROBLEM BEFORE WHEN IT WAS UNDER THE WARRANTY. BUT THEY SAID THAT SINCE IT HAPPEN ABOUT 2 YEARS AGO THEY COULDN'T DO IT UNDER THE WARRANTY. I WANTED TO KNOW IF ANYONE IN YOUR DEPARMENT COULD HAVE ANY INFORMATION ON WARRANTY. I JUST THINK THAT WHY SHOULD I HAVE TO PAY FOR SOMETHING THAT IS A MANUFACTUR DEFECT AND THAT THIS PROBLEM HAPPEN BEFORE AND THEY SHOULD BE ABLE TO FIX IT AT NO CHARGE.

NHTSA complaint #10121779 — an unverified report by a vehicle owner.

STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

I OWN A 2001 FORD FOCUS. THE IGNITION KEY TUMBLER HAS BEEN REPLACED TWICE IN THE LAST YEAR.

NHTSA complaint #10114556 — an unverified report by a vehicle owner.

STEERING:COLUMN

COMMON PROBLEM WITH STEERING COLUMN BEING LOCKED AND KEY WILL NOT TURN AFTER BEING INSERTED. HUNDREDS (PERHAPS MORE) OF PEOPLE HAVE BEEN WRITING ABOUT THE PROBLEM ON THE NET.

NHTSA complaint #10107557 — an unverified report by a vehicle owner.