FaultScore

FaultScore report

2001 Ford Focus problems

Owners have filed 2,361 complaints about the 2001 Ford Focus with NHTSA between 2000 and 2021. The largest single group is the electrical system. Across this model's run it ranks 2 of 20 worst.

D

FaultScore 77/100

Higher is worse. Measured against the other years of the Ford Focus.

How this is worked out

The numbers

2,361

Complaints

227

Crashes reported

67

Fires reported

136

Injuries reported

6 complaints report a death.

57,000 mi

Median mileage at failure

Half of reported failures happened before this

26%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 79 vs 50 Severity 95 vs 50 Early failure 45 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 79
Against the median year of the Ford Focus. 50 means typical for this model; 100 means roughly double.
Severity — 95
18.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 45
26% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2001 compares with every other Ford Focus

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2001 Ford Focus

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 521 22.1%

5 crashes, 31 fires · median 64,819 mi

Fuel & Propulsion 337 14.3%

7 crashes, 3 fires · median 54,000 mi

Engine & Cooling 281 11.9%

8 crashes, 12 fires · median 64,000 mi

Brakes 228 9.7%

18 crashes, 2 fires · median 24,000 mi

Suspension 154 6.5%

23 crashes, 1 fires · median 73,000 mi

Airbags 150 6.4%

104 crashes, 8 fires · median 58,000 mi

6 crashes, 2 fires · median 41,500 mi

Steering 86 3.6%

15 crashes, 2 fires · median 41,000 mi

Tires 75 3.2%

8 crashes, 0 fires · median 21,000 mi

Median failure at 78,500 miles

13 crashes, 2 fires · median 45,000 mi

3 crashes, 2 fires · median 110,000 mi

2 crashes, 0 fires · median 58,378 mi

3 crashes, 1 fires · median 50,000 mi

Median failure at 50,000 miles

Lights 35 1.5%

Median failure at 68,000 miles

Wheels 28 1.2%

5 crashes, 0 fires · median 58,378 mi

Seat Belts 24 1.0%

5 crashes, 0 fires · median 70,006 mi

Seats 13 0.6%

1 crashes, 0 fires · median 131,650 mi

Stability & Traction Control 5 0.2%

1 crashes, 1 fires · median 179,903 mi

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Ignition 194 24.9%
Fuel Pump 140 17.9%
Switch 129 16.5%
Frontal 83 10.6%
Gasoline 74 9.5%
Engine 73 9.4%
Automatic Transmission 48 6.2%
Rotor 39 5.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 27 2.1%
1,000 – 9,999 miles 53 4.2%
10,000 – 24,999 miles 137 10.8%
25,000 – 49,999 miles 324 25.6%
50,000 – 74,999 miles 237 18.7%
75,000 – 99,999 miles 174 13.7%
100,000 – 149,999 miles 231 18.2%
150,000+ miles 84 6.6%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 2001 Ford Focus 2-DR.

Frontal crash test

Side barrier crash test of a 2001 Ford Focus 2-DR.

Side barrier crash test

Frontal crash test of a 2001 Ford Focus 4-DR.

Frontal crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2001 Ford Focus 2-DR.
2001 Ford Focus 4-DR.

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Oct 2000 peak 102 Dec 2021

NHTSA investigations into the 2001 Ford Focus

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

AQ10001 Opened 18 Nov 2010 Closed 28 Dec 2015 UNKNOWN OR OTHER

Fleet Vehicle Recall Completion Audit

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this...

EA02022 Opened 9 Sep 2002 Closed 16 Jan 2004 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

ENGINE STALLING

CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CON...

EA02023 Opened 9 Sep 2002 Closed 19 Feb 2003 SUSPENSION:FRONT:CONTROL ARM

FRONT SUSP COLLAPSE/WHEEL SEPARATION

SEE ATTACHED REPORT.

EA02017 Opened 16 Aug 2002 Closed 15 Aug 2003 AIR BAGS

BURN INJURIES DUE TO AIR BAG DEPLOYMENT

ALL OF THE CONSUMER COMPLAINTS ALLEGE AN INCIDENT IN WHICH DEPLOYMENT OF THE DRIVER FRONTAL AIR BAG CAUSED SOME TYPE OF BURN INJURY.MOST OF THESE INJURIES ARE DUE TO CONTACT AND/OR ABRASION WITH THE AIR BAG AND ARE OF RELATIVELY MINOR TO MODERATE SEVERITY.IT IS POSSIBLE THAT SOME DRIVERS MAY HAVE SUSTAINED BURN INJURIES TO THE SKIN AS A RESULT OF HOT GASES EXHAUSTING FROM THE VENTS OF THE AIR BAGS IN THE SUBJECT VEHICLES, BUT THE NUMBER OF SUCH INCIDENTS APPEARS TO BE LOW.FURTHER DETAILS OF THE INVESTIGATION ARE CONTAINED IN SUBSEQUENT PAGES OF THIS REPORT.BASED ON THE ABOVE, FURTHER EXPENDITU...

EA02014 Opened 31 Jul 2002 Closed 13 Nov 2002 ELECTRICAL SYSTEM

ENGINE COMPARTMENT FIRES

PE02044 Opened 1 May 2002 Closed 9 Sep 2002 SUSPENSION

FRONT SUSPENSION LOWER CONTROL ARM

PE02040 Opened 4 Apr 2002 Closed 9 Sep 2002 ENGINE AND ENGINE COOLING

ENGINE STALLING

THE PRIMARY CONCERN OF THIS PE IS LOSS OF ENGINE POWER.STALLING MAY OCCUR AT LOW SPEED OR HIGH SPEED.AT THE TIME OF OCCURRENCE THE AVERAGE VEHICLE MILEAGE IS 30,000 MILES.BECAUSE THESE VEHICLES STALL AND/OR HESITATE UNPREDICTABLY, AN INCREASED RISK IS INHERENT TO THESE VEHICLES.IF A DRIVER EXPECTING THIS VEHICLE TO PERFORM AS DESIGNED, IS TRYING TO CROSS AN INTERSECTION OR MERGE INTO TRAFFIC WHEN THE VEHICLE STALLS IT PLACES ALL MOTORISTS WITHIN THE AREA AT RISK.A DISABLED VEHICLE IS VULNERABLE TO COLLISIONS NOT ONLY WITHIN THE ROADWAY, BUT ALSO ALONG SIDE THE ROAD AS IT WAITS FOR ASSISTANCE.

PE02026 Opened 28 Feb 2002 Closed 18 Sep 2002 AIR BAGS

INAPPROPRIATE AIR BAG DEPLOYMENT

Recalls on the 2001 Ford Focus

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

12E007000

EQUIPMENT

RIDE CONTROL, LLC (RIDE CONTROL) IS RECALLING CERTAIN READYMOUNT ASSEMBLIES, P/N 746641MT AND 746646MT, WITH CORRESPONDING AFTERMARKET CUSTOMER PART NUMBERS: GABRIEL G56944 AND GABRIEL G56945, AND PRIVATELY BRANDED PARTSMASTER WITH PART NUMBERS G68944 AND G68945. THE READYMOUNT ASSEMBLIES WERE SOLD AS AFTERMARKET SERVICE EQUIPMENT FOR USE ON CERTAIN 2000 THROUGH 2005 FORD FOCUS VEHICLES. THESE ASSEMBLIES WERE ASSEMBLED WITH A NUT WITHOUT THE NECESSARY WASHER. THE ABSENCE OF THE WASHER CAN ALLOW THE READYMOUNT ASSEMBLY TO PULL APART THE TOP MOUNT.

Risk: IF THE ASSEMBLY SEPARATES DURING INSTALLATION, IT COULD RESULT IN INJURY TO THE INSTALLER. IF THE ASSEMBLY SEPARATES WHILE THE VEHICLE IS IN MOTION, IT COULD RESULT IN SECONDARY DAMAGE TO THE VEHICLE AND POSSIBLY RESULT IN A VEHICLE CRASH.

09E025000

EXTERIOR LIGHTING:HEADLIGHTS

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

09E012000

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

08E050000

EXTERIOR LIGHTING:HEADLIGHTS

K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk: WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.

06E049000

EXTERIOR LIGHTING

CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

06E026000

EXTERIOR LIGHTING

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

05V030000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.

Risk: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

03V482000

FUEL SYSTEM, GASOLINE

ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.

Risk: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2005025 152,181 units in Canada

Other

Certain four door (sedan and wagon) and five door vehicles originally sold or currently registered in the provinces of Newfoundland and Labrador, Prince Edward Island, Nova Scotia, New Brunswick, Quebec, and Ontario may have faulty rear door latches. Corrosion build-up at the pawl pivot area of the latch can cause the latch to bind. The owner may experience difficulty opening or closing a rear door, and eventually the rear door may not latch properly. If not latched properly the door may open while the vehicle is in motion. Correction: Dealers will inspect the rear door latches. A latch that passes the evaluation will be lubricated to prevent future corrosion. A latch that does not pass the evaluation will be replaced.

Recall 2002214 74,213 units in Canada

Suspension

On certain vehicles, insufficient clamp load at the attachment of the lower control arm ball joint to the steering knuckle may result in separation of the joint or fracture of the ball joint stud. If this should occur while the vehicle is in motion, loss of vehicle control may result. Correction: Dealers will verify the torque of the steering knuckle pinch bolt and tighten as necessary.

Recall 2002213 41,068 units in Canada

Electrical

On certain vehicles equipped with a Zetec engine, the battery cable insulation could be damaged due to loose or broken attachments and/or misrouted battery cables. This in turn may cause the battery cables to short resulting in heat damage. The check engine light being illuminated or the engine failing to start are some of the possible symptoms however, smoke, melting or fire may also occur. Correction: Dealers will inspect the condition or the battery cable insulation for proper torque at the terminal ends. Cables will be rerouted, retaining clips installed and damaged battery cables replaced as necessary.

Recall 2001258 679 units in Canada

Label

Certain vehicles have French language air bag warning labels that may not remain permanently affixed to the sun visor. This fails to comply with C.M.V.S.S. 208 (27). If the label becomes detached and lost French speaking occupants may not receive adequate warning relative to the air bags. Correction: Owners will be supplied new labels.

Recall 2001204 83,005 units in Canada

Other

Certain passenger cars, sport utility vehicles, and light and medium duty pickup trucks. A switch located in the plastic cover of the wiper motor gear case could malfunction and overheat, potentially resulting in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, smoke or, potentially, ignition of the plastic cover material. Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. Loss of visibility while driving increases the risk of a crash. Correction: Dealers will inspect the date code on the wiper motor. Motors built with the suspect time frame will have the wiper motor gear case cover replaced.

Recall 2001077 1,783 units in Canada

Seats And Restraints

On certain vehicles, a damaged recliner handle spring could result in the loss of handle tension that in turn could result in an insufficient force to engage or retain the locking pawl of the recliner during normal use. Both the driver and front occupant seat backs could unexpectedly recline while the car is being driven and result in possible loss of driver control. Correction: Seat back recliner handle spring will be replaced on both front outboard seats.

Recall 2000305 20,777 units in Canada

Seats And Restraints

Certain station wagons and 3 door vehicles come equipped with a folding 60/40 second seat that becomes a load floor in the folded position. When the 60% portion of the seat is folded, if a load is applied to the front edge of the load floor, the outboard hinge pivot could disengage from the hinge. If the seat is then returned to the upright position without re-engaging the hinge pivot, the seat, and seat belts may not provide the intended level of performance in the event of a crash. Correction: Dealers will install a revised seat back hinge.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 190,000 miles Woodville, AL Crash

WHEELS

The contact owns a 2001 Ford Focus. The contact stated that while driving her vehicle at approximately 35 MPH, the ball joint snapped on the vehicle's passengers side. The contact stated there were no warning lights illuminated nor any indication of a failure prior to the ball joint snapping. The contact stated that when the failure happened to her vehicle it caused her to crash into a ditch. The contact stated that no injuries were sustained and the vehicle was towed to the residence where it remains currently. The contact stated that she did contact the dealer as well as the manufacturer who advised her to contact NHTSA. The failure mileage was 190,000.

NHTSA complaint #11444566 — an unverified report by a vehicle owner.

at 190,000 miles Woodville, AL Crash

SUSPENSION

The contact owns a 2001 Ford Focus. The contact stated that while driving her vehicle at approximately 35 MPH, the ball joint snapped on the vehicle's passengers side. The contact stated there were no warning lights illuminated nor any indication of a failure prior to the ball joint snapping. The contact stated that when the failure happened to her vehicle it caused her to crash into a ditch. The contact stated that no injuries were sustained and the vehicle was towed to the residence where it remains currently. The contact stated that she did contact the dealer as well as the manufacturer who advised her to contact NHTSA. The failure mileage was 190,000.

NHTSA complaint #11444566 — an unverified report by a vehicle owner.

at 108,000 miles Gregory, MI Fire

STRUCTURE:BODY

ON 9/2/2020 AROUND 10 PM IN MICHIGAN I WAS MAKING A PIZZA DELIVERY, I PULLED INTO THE SUBDIVISION WHERE I HAD TO MAKE THE DELIVERY, ALL THE SUDDEN MY CAR COMPLETELY SHUT OFF. I COULDN'T ACCELERATE OR BRAKE. I GOT MY CAR FO SAFTEY AWAY FROM THE HOUSES BECAUSE MY FIRST INSTINCT WAS SAFETY. I GRAB MY PHONE TO CALL MY BOSS, I THOUGHT MY CAR JUAT BROKE DOWN. THEN I SAW SMOKE AND SPARKS. I CALLED THE EMERGENCY SERVICES AND THE CARS SMOKE GOT DARKER AND THE FLAMES GOT BIGGER. I WAS VERY SCARED. ALL MY WINDOWS EXPLODED AND THE CAR MELTED TO GROUND. BY THE LOOKS OF MY PHOTO THE FIRE STARTED NEAR THE BATTERY AND CABLES. EVER SINCE THAT NIGHT, I'VE BEEN SCARED OF FIRES, HOT SURFACES, AND WEARY AROUND CARS. I'M LUCKY TO BE ALIVE BUT IT WAS VERY DANGEROUS AS THE FLAMES REACHED ABOUT 10 FEET HIGH. LUCKILY IT DID NOT CATCH ANYTHING NEAR BY ON FIRE.

NHTSA complaint #11355484 — an unverified report by a vehicle owner.

at 108,000 miles Gregory, MI Fire

ELECTRICAL SYSTEM

ON 9/2/2020 AROUND 10 PM IN MICHIGAN I WAS MAKING A PIZZA DELIVERY, I PULLED INTO THE SUBDIVISION WHERE I HAD TO MAKE THE DELIVERY, ALL THE SUDDEN MY CAR COMPLETELY SHUT OFF. I COULDN'T ACCELERATE OR BRAKE. I GOT MY CAR FO SAFTEY AWAY FROM THE HOUSES BECAUSE MY FIRST INSTINCT WAS SAFETY. I GRAB MY PHONE TO CALL MY BOSS, I THOUGHT MY CAR JUAT BROKE DOWN. THEN I SAW SMOKE AND SPARKS. I CALLED THE EMERGENCY SERVICES AND THE CARS SMOKE GOT DARKER AND THE FLAMES GOT BIGGER. I WAS VERY SCARED. ALL MY WINDOWS EXPLODED AND THE CAR MELTED TO GROUND. BY THE LOOKS OF MY PHOTO THE FIRE STARTED NEAR THE BATTERY AND CABLES. EVER SINCE THAT NIGHT, I'VE BEEN SCARED OF FIRES, HOT SURFACES, AND WEARY AROUND CARS. I'M LUCKY TO BE ALIVE BUT IT WAS VERY DANGEROUS AS THE FLAMES REACHED ABOUT 10 FEET HIGH. LUCKILY IT DID NOT CATCH ANYTHING NEAR BY ON FIRE.

NHTSA complaint #11355484 — an unverified report by a vehicle owner.

at 108,000 miles Gregory, MI Fire

ELECTRONIC STABILITY CONTROL (ESC)

ON 9/2/2020 AROUND 10 PM IN MICHIGAN I WAS MAKING A PIZZA DELIVERY, I PULLED INTO THE SUBDIVISION WHERE I HAD TO MAKE THE DELIVERY, ALL THE SUDDEN MY CAR COMPLETELY SHUT OFF. I COULDN'T ACCELERATE OR BRAKE. I GOT MY CAR FO SAFTEY AWAY FROM THE HOUSES BECAUSE MY FIRST INSTINCT WAS SAFETY. I GRAB MY PHONE TO CALL MY BOSS, I THOUGHT MY CAR JUAT BROKE DOWN. THEN I SAW SMOKE AND SPARKS. I CALLED THE EMERGENCY SERVICES AND THE CARS SMOKE GOT DARKER AND THE FLAMES GOT BIGGER. I WAS VERY SCARED. ALL MY WINDOWS EXPLODED AND THE CAR MELTED TO GROUND. BY THE LOOKS OF MY PHOTO THE FIRE STARTED NEAR THE BATTERY AND CABLES. EVER SINCE THAT NIGHT, I'VE BEEN SCARED OF FIRES, HOT SURFACES, AND WEARY AROUND CARS. I'M LUCKY TO BE ALIVE BUT IT WAS VERY DANGEROUS AS THE FLAMES REACHED ABOUT 10 FEET HIGH. LUCKILY IT DID NOT CATCH ANYTHING NEAR BY ON FIRE.

NHTSA complaint #11355484 — an unverified report by a vehicle owner.

at 123,961 miles Everett, WA 1 injured

UNKNOWN OR OTHER

AFTER DRIVING FROM WORK TO HOME, ABOUT 4.6 MILES, I TURNED RIGHT INTO MY PARKING SPACE IN FRONT OF MY HOME WHEN THE BRAKES FAILED WHILE THE CAR ACCELERATED DIRECTLY INTO THE ROCK WALL THAT SERVES AS A BARRIER BETWEEN THE PARKING, WALKWAY AND BUILDING; I IMMEDIATELY PULLED UP THE EMERGENCY BRAKE, PUT IT INTO PARK AND TURNED THE CAR OFF. I HAD IT TOWED INTO MY MECHANIC AND WAS NOTIFIED THAT THEY FOUND "THROTTLE CABLE WAS BOUND UP" AND THEY "RE-ROUTED CABLE PROPERLY." I WOULD LIKE TO KNOW IF ANYONE HAS EVER HAD THIS EXPERIENCE WITH THEIR VEHICLE ACCELERATING WHEN BRAKES ARE APPLIED ON THIS MODEL. I WOULD LIKE TO KNOW HOW THE CABLES CAN BECOME BOUND UP. THIS WAS A VERY FRIGHTENING EXPERIENCE. I HAVE TAKEN VERY GOOD CARE OF THIS AUTOMOBILE AND HAVE MAINTENANCE PERFORMED ACCORDING TO MANUFACTURER SUGGESTIONS IN THEIR GUIDE BOOK.

NHTSA complaint #11186950 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 190,000 miles Woodville, AL Crash

WHEELS

The contact owns a 2001 Ford Focus. The contact stated that while driving her vehicle at approximately 35 MPH, the ball joint snapped on the vehicle's passengers side. The contact stated there were no warning lights illuminated nor any indication of a failure prior to the ball joint snapping. The contact stated that when the failure happened to her vehicle it caused her to crash into a ditch. The contact stated that no injuries were sustained and the vehicle was towed to the residence where it remains currently. The contact stated that she did contact the dealer as well as the manufacturer who advised her to contact NHTSA. The failure mileage was 190,000.

NHTSA complaint #11444566 — an unverified report by a vehicle owner.

at 190,000 miles Woodville, AL Crash

SUSPENSION

The contact owns a 2001 Ford Focus. The contact stated that while driving her vehicle at approximately 35 MPH, the ball joint snapped on the vehicle's passengers side. The contact stated there were no warning lights illuminated nor any indication of a failure prior to the ball joint snapping. The contact stated that when the failure happened to her vehicle it caused her to crash into a ditch. The contact stated that no injuries were sustained and the vehicle was towed to the residence where it remains currently. The contact stated that she did contact the dealer as well as the manufacturer who advised her to contact NHTSA. The failure mileage was 190,000.

NHTSA complaint #11444566 — an unverified report by a vehicle owner.

Sinking Spring, PA

AIR BAGS

The front dashboard and steering wheel airbags went off. if I was moving this could’ve ended even worse but luckily I was stopped. My hearing was affected. I was parked at a red light and my airbags went off. I did not hit anything nor was my car moving. Witnesses at a restaurant and auto repair shop say the same. My car had passed that years inspection and there was no signs of this happening. No lights, sounds, anything. It was very sudden.

NHTSA complaint #11433112 — an unverified report by a vehicle owner.

OLD Hickory, TN

ELECTRICAL SYSTEM

KEEPS SHUT OFF N OVER HEATING

NHTSA complaint #11407527 — an unverified report by a vehicle owner.

OLD Hickory, TN

ENGINE

KEEPS SHUT OFF N OVER HEATING

NHTSA complaint #11407527 — an unverified report by a vehicle owner.

OLD Hickory, TN

FUEL/PROPULSION SYSTEM

KEEPS SHUT OFF N OVER HEATING

NHTSA complaint #11407527 — an unverified report by a vehicle owner.

at 108,000 miles Gregory, MI Fire

STRUCTURE:BODY

ON 9/2/2020 AROUND 10 PM IN MICHIGAN I WAS MAKING A PIZZA DELIVERY, I PULLED INTO THE SUBDIVISION WHERE I HAD TO MAKE THE DELIVERY, ALL THE SUDDEN MY CAR COMPLETELY SHUT OFF. I COULDN'T ACCELERATE OR BRAKE. I GOT MY CAR FO SAFTEY AWAY FROM THE HOUSES BECAUSE MY FIRST INSTINCT WAS SAFETY. I GRAB MY PHONE TO CALL MY BOSS, I THOUGHT MY CAR JUAT BROKE DOWN. THEN I SAW SMOKE AND SPARKS. I CALLED THE EMERGENCY SERVICES AND THE CARS SMOKE GOT DARKER AND THE FLAMES GOT BIGGER. I WAS VERY SCARED. ALL MY WINDOWS EXPLODED AND THE CAR MELTED TO GROUND. BY THE LOOKS OF MY PHOTO THE FIRE STARTED NEAR THE BATTERY AND CABLES. EVER SINCE THAT NIGHT, I'VE BEEN SCARED OF FIRES, HOT SURFACES, AND WEARY AROUND CARS. I'M LUCKY TO BE ALIVE BUT IT WAS VERY DANGEROUS AS THE FLAMES REACHED ABOUT 10 FEET HIGH. LUCKILY IT DID NOT CATCH ANYTHING NEAR BY ON FIRE.

NHTSA complaint #11355484 — an unverified report by a vehicle owner.

at 108,000 miles Gregory, MI Fire

ELECTRICAL SYSTEM

ON 9/2/2020 AROUND 10 PM IN MICHIGAN I WAS MAKING A PIZZA DELIVERY, I PULLED INTO THE SUBDIVISION WHERE I HAD TO MAKE THE DELIVERY, ALL THE SUDDEN MY CAR COMPLETELY SHUT OFF. I COULDN'T ACCELERATE OR BRAKE. I GOT MY CAR FO SAFTEY AWAY FROM THE HOUSES BECAUSE MY FIRST INSTINCT WAS SAFETY. I GRAB MY PHONE TO CALL MY BOSS, I THOUGHT MY CAR JUAT BROKE DOWN. THEN I SAW SMOKE AND SPARKS. I CALLED THE EMERGENCY SERVICES AND THE CARS SMOKE GOT DARKER AND THE FLAMES GOT BIGGER. I WAS VERY SCARED. ALL MY WINDOWS EXPLODED AND THE CAR MELTED TO GROUND. BY THE LOOKS OF MY PHOTO THE FIRE STARTED NEAR THE BATTERY AND CABLES. EVER SINCE THAT NIGHT, I'VE BEEN SCARED OF FIRES, HOT SURFACES, AND WEARY AROUND CARS. I'M LUCKY TO BE ALIVE BUT IT WAS VERY DANGEROUS AS THE FLAMES REACHED ABOUT 10 FEET HIGH. LUCKILY IT DID NOT CATCH ANYTHING NEAR BY ON FIRE.

NHTSA complaint #11355484 — an unverified report by a vehicle owner.

at 108,000 miles Gregory, MI Fire

ELECTRONIC STABILITY CONTROL (ESC)

ON 9/2/2020 AROUND 10 PM IN MICHIGAN I WAS MAKING A PIZZA DELIVERY, I PULLED INTO THE SUBDIVISION WHERE I HAD TO MAKE THE DELIVERY, ALL THE SUDDEN MY CAR COMPLETELY SHUT OFF. I COULDN'T ACCELERATE OR BRAKE. I GOT MY CAR FO SAFTEY AWAY FROM THE HOUSES BECAUSE MY FIRST INSTINCT WAS SAFETY. I GRAB MY PHONE TO CALL MY BOSS, I THOUGHT MY CAR JUAT BROKE DOWN. THEN I SAW SMOKE AND SPARKS. I CALLED THE EMERGENCY SERVICES AND THE CARS SMOKE GOT DARKER AND THE FLAMES GOT BIGGER. I WAS VERY SCARED. ALL MY WINDOWS EXPLODED AND THE CAR MELTED TO GROUND. BY THE LOOKS OF MY PHOTO THE FIRE STARTED NEAR THE BATTERY AND CABLES. EVER SINCE THAT NIGHT, I'VE BEEN SCARED OF FIRES, HOT SURFACES, AND WEARY AROUND CARS. I'M LUCKY TO BE ALIVE BUT IT WAS VERY DANGEROUS AS THE FLAMES REACHED ABOUT 10 FEET HIGH. LUCKILY IT DID NOT CATCH ANYTHING NEAR BY ON FIRE.

NHTSA complaint #11355484 — an unverified report by a vehicle owner.

at 68,000 miles Kokomo, IN

EXTERIOR LIGHTING

THERE ARE NUMEROUS ELECTRICAL PROBLEMS WITH MY REAR LIGHTS. MY LICENSE PLATE LIGHTS WILL NOT WORK AT ANYTIME AND SOMETIMES NONE OF THE REAR LIGHTS WORK AT ALL.

NHTSA complaint #11343641 — an unverified report by a vehicle owner.

at 68,000 miles Kokomo, IN

ELECTRICAL SYSTEM

THERE ARE NUMEROUS ELECTRICAL PROBLEMS WITH MY REAR LIGHTS. MY LICENSE PLATE LIGHTS WILL NOT WORK AT ANYTIME AND SOMETIMES NONE OF THE REAR LIGHTS WORK AT ALL.

NHTSA complaint #11343641 — an unverified report by a vehicle owner.

at 137,000 miles Oxford, IN

UNKNOWN OR OTHER

SEE COMPLAINT 11338120 I WANTED TO ADD PICTURES

NHTSA complaint #11340189 — an unverified report by a vehicle owner.

at 158,000 miles Oxford, IN

SUSPENSION

WHILE I FIND RUST RECALLS FOR 2001 FOCUS FUSIONS AND WINDSTARS FORD CLAIMS THERE IS NO RECALL FOR FRAME COLLAPS FROM EXCESSIVE RUST PROBLEMS. WE PULLED OUT OF OUR DRIVE HEADED UP A BLIND HILL AND THE FRONT END TOTALLY COLLAPSED LEAVING US AS AN EASY TARGET. SEVERAL GOOD FOLKS JUMPED INTO ACTION TO HELP US GET THE MESS SAFELY OFF OF THE STATE HIGHWAY BY BLOCKING TRAFFIC AND HELPING US DRAG IT BACK INTO OUR DRIVEWAY. WE ARE IN OUR 70'S AND ONLY DRIVE THE CAR 7-8 THOUSAND MILES A YEAR. IT HAS BEEN BABIED AND MAINTAINED BY THE BOOK IT ENTIRE LIFETIME . CONVERSATIONS WITH FORD HAVE GOTTEN US NO WHERE! WHERE DO WE TURN ?

NHTSA complaint #11338120 — an unverified report by a vehicle owner.

at 91 miles Villas, NJ

ELECTRICAL SYSTEM

KEEPS OVER HEATING.

NHTSA complaint #11328839 — an unverified report by a vehicle owner.

at 91 miles Villas, NJ

ENGINE

KEEPS OVER HEATING.

NHTSA complaint #11328839 — an unverified report by a vehicle owner.

at 136,000 miles Petersburg, VA

ENGINE

2001 FORD FOCUS ZX3 STALLS WHEN DRIVING AND ALMOST CAUSED SOMEONE TO REAR END MY CAR. NOW WONT STAY RUNNING WHEN IDLING. CAR CUTS OFF AT LIGHTS OR STOP SIGNS OR WHEN BREAKING OR ENGAGING CLUTCH.

NHTSA complaint #11281301 — an unverified report by a vehicle owner.

at 123,961 miles Everett, WA 1 injured

UNKNOWN OR OTHER

AFTER DRIVING FROM WORK TO HOME, ABOUT 4.6 MILES, I TURNED RIGHT INTO MY PARKING SPACE IN FRONT OF MY HOME WHEN THE BRAKES FAILED WHILE THE CAR ACCELERATED DIRECTLY INTO THE ROCK WALL THAT SERVES AS A BARRIER BETWEEN THE PARKING, WALKWAY AND BUILDING; I IMMEDIATELY PULLED UP THE EMERGENCY BRAKE, PUT IT INTO PARK AND TURNED THE CAR OFF. I HAD IT TOWED INTO MY MECHANIC AND WAS NOTIFIED THAT THEY FOUND "THROTTLE CABLE WAS BOUND UP" AND THEY "RE-ROUTED CABLE PROPERLY." I WOULD LIKE TO KNOW IF ANYONE HAS EVER HAD THIS EXPERIENCE WITH THEIR VEHICLE ACCELERATING WHEN BRAKES ARE APPLIED ON THIS MODEL. I WOULD LIKE TO KNOW HOW THE CABLES CAN BECOME BOUND UP. THIS WAS A VERY FRIGHTENING EXPERIENCE. I HAVE TAKEN VERY GOOD CARE OF THIS AUTOMOBILE AND HAVE MAINTENANCE PERFORMED ACCORDING TO MANUFACTURER SUGGESTIONS IN THEIR GUIDE BOOK.

NHTSA complaint #11186950 — an unverified report by a vehicle owner.

at 123,961 miles Everett, WA 1 injured

SERVICE BRAKES

AFTER DRIVING FROM WORK TO HOME, ABOUT 4.6 MILES, I TURNED RIGHT INTO MY PARKING SPACE IN FRONT OF MY HOME WHEN THE BRAKES FAILED WHILE THE CAR ACCELERATED DIRECTLY INTO THE ROCK WALL THAT SERVES AS A BARRIER BETWEEN THE PARKING, WALKWAY AND BUILDING; I IMMEDIATELY PULLED UP THE EMERGENCY BRAKE, PUT IT INTO PARK AND TURNED THE CAR OFF. I HAD IT TOWED INTO MY MECHANIC AND WAS NOTIFIED THAT THEY FOUND "THROTTLE CABLE WAS BOUND UP" AND THEY "RE-ROUTED CABLE PROPERLY." I WOULD LIKE TO KNOW IF ANYONE HAS EVER HAD THIS EXPERIENCE WITH THEIR VEHICLE ACCELERATING WHEN BRAKES ARE APPLIED ON THIS MODEL. I WOULD LIKE TO KNOW HOW THE CABLES CAN BECOME BOUND UP. THIS WAS A VERY FRIGHTENING EXPERIENCE. I HAVE TAKEN VERY GOOD CARE OF THIS AUTOMOBILE AND HAVE MAINTENANCE PERFORMED ACCORDING TO MANUFACTURER SUGGESTIONS IN THEIR GUIDE BOOK.

NHTSA complaint #11186950 — an unverified report by a vehicle owner.

at 137,000 miles Norristown, PA

STRUCTURE:BODY

MY DRIVER SIDE PASSENGER DOOR HAS BEEN ACTING UP FOR MANY YEARS NOW AND FORD WILL NOT FIX IT. NOW MY DOOR WILL NOT CLOSE. MANY OF THE 2001 FORD FOCUS HAVE BEEN RECALLED FOR THIS ISSUE AND THEY SAY MY VIN NO. IS NOT ONE OF THEM. PLEASE HELP ME GET MY DOOR FIXED. WHEN I WENT TO GET IT INSPECTED ON 11.2.18 THEY OPENED MY DOOR AND NOW IT WILL NOT CLOSE AND AGAIN THEY SAY THAT I HAVE TO FIX IT. AS MENTIONED, THIS HAS BEEN AN ISSUE FOR YEARS AND I AM STILL DEALING WITH IT. MY CAR IS IN EXCELLENT CONDITION AND DO NOT WANT TO GET RID OF IT. I BELIEVE THAT FORD IS RESPONSIBLE FOR FIXING THE LATCH. MY CAR HAS HAD A FEW RECALLS THAT WERE FIXED, ONE OF WHICH WAS A FEW YEARS AGO THAT THEY HONORED. I HOPE TO GET THIS ISSUE RESOLVED QUICKLY AND THEY WILL NOT PASS MY CAR FOR INSPECTION AND I NEED MY VEHICLE. THANK YOU.

NHTSA complaint #11149891 — an unverified report by a vehicle owner.

at 153,500 miles Ocala, FL

ENGINE

CAR WAS DRIVING FINE RUNNING A FEW ERRANDS. STOPPED AT A STORE FOR ABOUT FIVE MINUTES , WHEN I GOT BACK IN AND STARTED THE ENGINE ALL I HEARD WAS A LOUD CLANKING NOISE AND THE IDLE WAS ROUGH. DID A LITTLE RESEARCH ABOUT THE CAR AND DISCOVERED ALL THE COMPLAINTS ABOUT ENGINE FAILURE . SO THATS WHAT HAPPENED TO MINE . DROPPED VALVE SEAT.

NHTSA complaint #11121189 — an unverified report by a vehicle owner.

Norcross, GA

ELECTRICAL SYSTEM

WAS ON MY WAY TO THE VA HOSPITAL 04/04/2018 STARTED CAR, IT WOULD SHAKE VIGOROUSLY. CHECK ENGINE LIGHT AND OIL FUEL LIGHT KEEP COMING ON AND OFF. HAD A COMPLETE TUNE UP. GOING TO THE VA HOSPITAL ON 4/16/2018 START CAR, CHECK ENGINE LIGHT CAME ON AND FUEL LIGHT CAME ON AGAIN. HAD INNER TIRE RODS REPLACED. GOING TO A VA APPT, ON 05/10/2018 START CAR CHECK ENGINE LIGHT CAM ON, CV VALVES REPLACED. 5/30/2018 ON MY WAY AGAIN TO THE VA HOSPITAL, START CAR CHECK ENGINE LIGHT CAME ON AGAIN. PLEASE ADVISE, SINCE IT VERY DIFFICULT TO MISS AND RESCHEDULE APPTS AT THE VA HOSPITAL. THANK YOU.

NHTSA complaint #11098857 — an unverified report by a vehicle owner.

Norcross, GA

ENGINE

WAS ON MY WAY TO THE VA HOSPITAL 04/04/2018 STARTED CAR, IT WOULD SHAKE VIGOROUSLY. CHECK ENGINE LIGHT AND OIL FUEL LIGHT KEEP COMING ON AND OFF. HAD A COMPLETE TUNE UP. GOING TO THE VA HOSPITAL ON 4/16/2018 START CAR, CHECK ENGINE LIGHT CAME ON AND FUEL LIGHT CAME ON AGAIN. HAD INNER TIRE RODS REPLACED. GOING TO A VA APPT, ON 05/10/2018 START CAR CHECK ENGINE LIGHT CAM ON, CV VALVES REPLACED. 5/30/2018 ON MY WAY AGAIN TO THE VA HOSPITAL, START CAR CHECK ENGINE LIGHT CAME ON AGAIN. PLEASE ADVISE, SINCE IT VERY DIFFICULT TO MISS AND RESCHEDULE APPTS AT THE VA HOSPITAL. THANK YOU.

NHTSA complaint #11098857 — an unverified report by a vehicle owner.

Norcross, GA

FUEL/PROPULSION SYSTEM

WAS ON MY WAY TO THE VA HOSPITAL 04/04/2018 STARTED CAR, IT WOULD SHAKE VIGOROUSLY. CHECK ENGINE LIGHT AND OIL FUEL LIGHT KEEP COMING ON AND OFF. HAD A COMPLETE TUNE UP. GOING TO THE VA HOSPITAL ON 4/16/2018 START CAR, CHECK ENGINE LIGHT CAME ON AND FUEL LIGHT CAME ON AGAIN. HAD INNER TIRE RODS REPLACED. GOING TO A VA APPT, ON 05/10/2018 START CAR CHECK ENGINE LIGHT CAM ON, CV VALVES REPLACED. 5/30/2018 ON MY WAY AGAIN TO THE VA HOSPITAL, START CAR CHECK ENGINE LIGHT CAME ON AGAIN. PLEASE ADVISE, SINCE IT VERY DIFFICULT TO MISS AND RESCHEDULE APPTS AT THE VA HOSPITAL. THANK YOU.

NHTSA complaint #11098857 — an unverified report by a vehicle owner.

at 82,638 miles Lakewood, OH

UNKNOWN OR OTHER

MY MECHANIC IDENTIFIED EXCESSIVE DANGERS CORROSION OF THE ENGINE CRADLE AND ADVISED THAT THE ENGINE COULD FALL OUT WHILE DRIVING. I CALLED THE FORD DEALER WHO SENT ME TO FORD. THE TOOK MY INFORMATION, FORD REF. RFF14807554. THEY WOULD NOT COMMIT TO EXAMINING THE CAR. I AM AFRAID THIS PROBLEM COULD BE WIDESPREAD AND DANGEROUS TO OTHERS. THIS DETERIORATION OF THE STEEL IS NOT NORMAL. I HAVE A BACKGROUND IN WORKING IN METALS FOR 30 YEARS. I OFFERED TO DONATE MY CAR FOR REVIEW AND FORD WAS NOT INTERESTED. MANY OLD FOCUS ARE ON THE ROAD. MY CAR HAS BEEN GARAGED AND HAS ONLY 82,640 MILES. I DO NOT WANT ANYONE HURT BECAUSE OF THIS PROBLEM FORD HAS HAD RECALLS IN THE PAST FOR ESCAPES & WINDSTARES FOR SUBFRAME CORROSION ON THE ENGINE CRADLE.

NHTSA complaint #11093894 — an unverified report by a vehicle owner.

at 130,000 miles Madison, WI

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW AND HIGH BEAM HEADLIGHTS FAILED TO ILLUMINATE BRIGHTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO METRO FORD OF MADISON (5422 WAYNE TERRACE, MADISON, WI 53718, (608) 246-3600), BUT THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #11071614 — an unverified report by a vehicle owner.