FaultScore

2002 Ford Focus door lock problems

45 of the 1,198 complaints about the 2002 Ford Focus are about the doors, latches and locks — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 70,000 miles.

A

45

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Latches/Locks/Linkages 24 53.3%
Latch 15 33.3%
Lock 5 11.1%
Lock 1 2.2%

Doors, Latches & Locks across every Ford Focus year

2000 204 24.0%
2001 67 7.9%
2002 45 5.3%
2003 83 9.8%
2004 29 3.4%
2005 52 6.1%
2006 14 1.6%
2007 30 3.5%
2008 25 2.9%
2009 18 2.1%
2010 31 3.6%
2011 17 2.0%
2012 133 15.6%
2013 54 6.4%
2014 48 5.6%

What owners said

Filed with NHTSA, in their own words.

at 110,000 miles BAY City, MI

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE REAR PASSENGER DOOR LATCH AND BOTH FRONT DOOR LATCHES FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 110,000. UPDATED 11/08/16*LJ

NHTSA complaint #10905808 — an unverified report by a vehicle owner.

at 10,846 miles Manhattan Beach, CA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING AT ANY SPEED OVER A BUMP IN THE ROAD, THE HATCH DOOR INDICATOR LIGHT DISPLAY ILLUMINATED. THE REAR HATCH LATCH OPENED ON ITS OWN. THE FAILURE RECURRED NUMEROUS TIMES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,846.

NHTSA complaint #10893424 — an unverified report by a vehicle owner.

at 136,000 miles Centerville, OH

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LATCH FRACTURED. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES, LOCKS, LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

NHTSA complaint #10747822 — an unverified report by a vehicle owner.

at 181,000 miles Tallahassee, FL

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR COULD NOT BE LOCKED ELECTRONICALLY OR MANUALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES). THE FAILURE AND CURRENT MILEAGE WAS 181,000.

NHTSA complaint #10541987 — an unverified report by a vehicle owner.

at 181,000 miles Xenia, OH

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

I HAVE OWNED THIS VEHICLE FOR FIVE YEARS AND AT ABOUT 180,000 MILES I NOTICED THAT MY REAR DRIVER DOOR WOULD NOT LATCH. BOTH REAR DOORS STICK AND HAVE BEEN DIFFICULT TO OPEN. HOWEVER, AT ABOUT 180,000 MILES THE DOOR LATCH STOPPED WORKING COMPLETELY. I HAD TO WRAP THE SEAT BELT AROUND THE DOOR TO KEEP IT FROM OPENING WHILE DRIVING. AFTER DOING SOME RESEARCH ONLINE I FOUND THAT THERE IS A RECALL ON THE 2002 FORD FOCUS DOOR LATCHES. I SCHEDULED AN APPOINTMENT WITH MY LOCAL FORD DEALERSHIP BUT WHEN THEY RAN MY VIN# THEY INFORMED ME THAT MY CAR WAS NOT PART OF THE RECALL. EVEN THOUGH I WAS EXPERIENCING THE SAME ISSUE THAT LED TO THE RECALL THEY TOLD ME THAT I WOULD HAVE TO PAY TO HAVE THE CAR REPAIRED. THEY REFERRED ME TO THE FORD CUSTOMER SERVICE LINE AND AFTER SPENDING 45 MINUTES ON THE PHONE I WAS TOLD TO KEEP ME RECEIPTS IN CASE THEY ISSUE A RECALL IN THE FUTURE. I AM EXTREMELY DISAPPOINTED THAT FORD DIDN'T OFFER TO FIX MY CAR KNOWING THAT THERE WAS A RECALL ON OTHER CARS THAT ARE THE SAME YEAR, MAKE, AND MODEL.

NHTSA complaint #10532202 — an unverified report by a vehicle owner.

at 110,000 miles South Lyon, MI

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER SIDE REAR DOOR LATCH MALFUNCTIONED AND THE DOOR WOULD NOT LATCH. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 110,000.

NHTSA complaint #10524930 — an unverified report by a vehicle owner.

Arlington, TX

LATCHES/LOCKS/LINKAGES

I HAVE A 2002 FORD FOCUS ZTS AND THE TRUCK LATCH AND LOCKING MECHANISM IS NOT WORKING. THE TRUNK WON'T STAY LATCHED. I BROUGHT MY CAR TO A FORD DEALERSHIP BUT THEY SAID THEY WOULD REPLACE IT FOR $314. I CAN'T AFFORD THAT NOW. I ASKED IF IT WAS UNDER RECALL AND THEY SAID THAT THEY ALWAYS CHECK ON RECALLS FIRST. WHEN I LOOKED UP THE ITEM ON LINE IT DID HAVE A RECALL. WHAT CAN I DO TO SOLVE THIS PROBLEM?

NHTSA complaint #10451852 — an unverified report by a vehicle owner.

Bloomfield Hills, MI

LATCHES/LOCKS/LINKAGES

WENT TO LEAVE WORK YESTERDAY AND THE KEY WON'T TURN AT ALL IN MY 2002 FORD FOCUS. AFTER A QUICK INTERNET SEARCH, IT SEEMS TO BE A HUGE PROBLEM AND CONSISTENT FAILURE ON FORDS PART...BUT THEY REFUSE TO ISSUE A RECALL. FROM WHAT I'VE READ, THE DEALERSHIP CHARGES $350-450 TO REPLACE THIS PART, AND THEY REPLACE IT WITH THE SAME FAULTY DESIGNED PART THAT WAS CAUSING THE PROBLEM IN THE FIRST PLACE!

NHTSA complaint #10405826 — an unverified report by a vehicle owner.

at 70,000 miles Fremont, CA

LATCHES/LOCKS/LINKAGES

RIGHTREAR DOOR LOCK IS STUCK IN LOCKED POSITION. IT IS NOT POSSIBLE TO UNLOCK THE DOOR. THIS IS DANGEROUS SITUATION IN CASE OF AN ACCIDENT, PASSENGERS WILL NOT B ABLE TO EXIT THE VEHICLE. IF PASSENGER IS A CHILD ON CAR SIT, IT IS NOT POSSIBLE TO OPEN THE DOOR TO REMOVE CHILD FROM CAR. WITH DOOR IN LOCKED POSITION, EMERGENCY TEAMS WILL NOT BE ABLE TO OPEN THE DOOR TO REMOVE PASSENGER IN CASE OF ACCIDENT.

NHTSA complaint #10398403 — an unverified report by a vehicle owner.

at 59,000 miles Brunswick, OH

LATCHES/LOCKS/LINKAGES

I HAVE A 2002 AND A 2003 FORD FOCUS THE AUTOMATIC DOOR LOCKS DON`T WORK PROPERTY THE LOCKS WILL SHUT AND OPEN ON THERE OWN AS OF NOW I CAN`T OPEN THE DRIVER SIDE DOOR THE LOCKS HAVE SHUT IN AN INBETWEEN POSITION.I HAVE TO CRAWL OVER THE CONSOLE TO GET OUT THE PASSENGER DOOR.IT WILL NOT LET ME OPEN THE DOOR FORM THE OUTSIDE EITHER THE LOCKS ARE LIKE IN AN INBETWEEN POSITION.THIS HAS BEEN GOING ON FOR BOTH OF MY FOCUS FOR A LONG TIME I HAVE CALLED FORD AND THEY SAY THEY DON`T HAVE A PROBLEM WITH THIS. MY MECHANIC FRIEND SAYS THEY GET ALOT OF CALLS ABOUT FORD FOCUS LOCK PROBLEM,MY BROTHER HAS A FOCUS AND HAS HAD THE SAME PROBLEM.

NHTSA complaint #10396992 — an unverified report by a vehicle owner.

at 110,000 miles Minneapolis, MN

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE REAR DOOR LATCH MALFUNCTIONED AND THE DOOR WOULD NOT LATCH. THE CONTACT HAD TO USE TAPE IN ORDER FOR THE DOOR TO REMAIN CLOSED. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT SHE WOULD HAVE TO REPLACE THE ENTIRE DOOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. UPDATED 06/24/11 *BF UPDATED 06/30/11.

NHTSA complaint #10393942 — an unverified report by a vehicle owner.

at 82,500 miles NEW ULM, MN

LATCHES/LOCKS/LINKAGES

I HAVE A 2002 FORD FOCUS ZX5. THE FRONT PASSENGER SIDE DOOR LOCK ACTUATOR IS SEIZED IN THE LOCKED POSITION. THERE ARE NO ALTERNATIVE WAYS TO OPEN THIS DOOR. THIS RESULTS IN A SERIOUS SAFETY ISSUE IF THE PASSENGER IS NOT ABLE TO EXIT THE VEHICLE IN AN EMERGENCY. THERE WAS NO WARNING BEFORE THIS HAPPENED AND APPEARS TO BE PERMANENT. THE ACTUATOR MUST BE REMOVED AND REPLACED AT A COST OF APPROXIMATELY $400.00.

NHTSA complaint #10389802 — an unverified report by a vehicle owner.

at 131,000 miles Napanoch, NY

LATCHES/LOCKS/LINKAGES

I BOUGHT A 2002 FORD FOZUS ZX3 WITH AUTOMATIC TRANSMISSION IN THE FALL OF 2010. I FOUND MYSELF HAVING TROUBLE WITH THE IGNITION KEY NOT TURNING ONCE INSERTED INTO THE IGNITION CYLINDER. THIS OCCURRED QUITE FREQUENTLY (APPROXIMATELY ONCE EVERY TWO WEEKS) AND I HAD TO PLAY WITH THE STEERING WHEEL AND THE KEY FOR AT LEAST FIVE MINUTES EVERY TIME. I DID NOT CONSIDER IT TO BE A SUBSTANTIAL PROBLEM UNTIL LAST NIGHT. I WAS AT MY FRIEND'S APARTMENT AND AROUND 1:30 AM I DECIDED TO LEAVE. I GOT IN MY CAR, INSERTED THE KEY IN THE IGNITION AND COULD NOT TURN IT AT ALL AND THE STEERING WHEEL WAS LOCKED. I WAS IN MY FRIEND'S DRIVEWAY FOR ABOUT A HALF HOUR, TRYING EVERYTHING I COULD POSSIBLY THINK OF TO GET THE STEERING WHEEL TO UNLOCK AND THE KEY TO TURN. I ENGAGED THE GEAR RELEASE AND MANUALLY PUT THE CAR INTO NEUTRAL, I BLEW ON THE IGNITION WITH MY HAND CUPPED OVER IT, AS I THOUGHT THIS ISSUE MAY HAVE BEEN CAUSED DUE TO THE COLD WEATHER. I LOCKED AND UNLOCKED THE DOORS, BECAUSE I THOUGHT IT MAY HAVE BEEN A SAFETY FEATURE. AFTER A HALF HOUR OF EFFORT WITH NO RESULTS I HAD TO CALL MY PARENTS AND ASK THEM TO COME PICK ME UP, BOTH OF THEM HAD TO WORK IN THE MORNING AND MY 62 YEAR OLD FATHER HAD TO GET OUT OF BED, AND COME GET ME AT 2 IN THE MORNING IN THE MIDDLE OF JAN. I WAS TEN MINUTES FROM MY HOUSE, BUT EVERY OTHER TIME THIS HAS HAPPENED I'VE BEEN APPROXIMATELY 30 MINUTES FROM MY HOUSE OR MORE. THIS HAS BEEN A MAJOR DISAPPOINTMENT AND CAUSE FOR CONCERN, ESPECIALLY SINCE MY FAMILY AND I HAVE GROWN TO TRUST AND DEPEND ON FORD VEHICLES. MY OLDEST BROTHER'S FIRST CAR WAS A MUSTANG, MY OTHER BROTHER'S FIRST CAR WAS A THUNDERBIRD AND HE NOW DRIVES AND ESCAPE. MY FATHER CURRENTLY DRIVES A RANGER, MY MOTHER'S LAST VEHICLE WAS A WINDSTAR, AND MY FIRST CAR WAS AN EXPLORER. IT SERVED ME WELL AND WHEN I HAD THE OPPORTUNITY TO BUY ANOTHER FORD I DIDN'T HAVE TO THINK TWICE, BUT THIS LATEST EXPERIENCE HAS MADE ME SERIOUSLY SECOND GUESS WHAT I HAD THOUGHT TO BE AN AMERICAN NAME I COULD TRUST.

NHTSA complaint #10378332 — an unverified report by a vehicle owner.

at 75,000 miles Bakersfield, CA

LATCHES/LOCKS/LINKAGES

(2002 FORD FOCUS SE) HAS AUTO LOCKING DOORS NOW THESE DOORS SOMETIMES STAY LOCK PRESS ALL BUTTONS AND NOT A THING HAPPENS.NOW SOMETIMES I CAN BE INSIDE THE CAR 5-7 MINUTES PRESSING THE RELEASE BUTTONS BUT THE DOORS WONT OPEN. ONE PROBLEM IS THAT THIS TYPE OF DOORS IS ALL POWER OPERATED AND THEY DON'T HAVE MANUAL RELEASE LATCH. PLEASE NOTE IN A EMERGENCY IF THIS HAPPENS NO ONE WOULD BE ABLE TO GET OUT OF THE CAR WITHOUT HAVING SOMETHING TO BREAK THE GLASS. THESE DOOR SHOULD HAVE A MANUAL RELEASE LATCH WHEN THE POWER FAILS. THIS KEEPS ON HAPPENING VERY OFTEN.

NHTSA complaint #10376331 — an unverified report by a vehicle owner.

at 80,000 miles Beaverton, OR

LATCHES/LOCKS/LINKAGES

COMPLETE IGNITION LOCK FAILURE. CAN NOT TURN KEY IN IGNITION TO START THE CAR.

NHTSA complaint #10369274 — an unverified report by a vehicle owner.

Garden Grove, CA

LATCHES/LOCKS/LINKAGES

KEY WON'T TURN IN THE IGNITION OF MY 2002 FORD FOCUS -- IT'S LOCKED.

NHTSA complaint #10352490 — an unverified report by a vehicle owner.

at 67,500 miles Provo, UT

LATCHES/LOCKS/LINKAGES

I OWN A 2002 FORD FOCUS SE AND FOR THE PAST THREE WEEKS WE'VE BEEN FORCED TO "ENTICE" OUR KEY INTO THE IGNITION AND TO TURN IN THE IGNITION TO START THE CAR. FINALLY, TODAY, 07/25/2010, WE HAD TO LEAVE IT WHILE VISITING A FRIEND BECAUSE IT WOULD NOT START, NO MATTER WHAT WE DID. WE WILL BE TOWING IT AND FIXING THE PROBLEM AND, THROUGH RESEARCH, WE HAVE CAME TO THE CONCLUSION THAT IT WOULD COST $300+ TO DO SO.

NHTSA complaint #10345416 — an unverified report by a vehicle owner.

at 110,000 miles EL Paso, TX

LATCHES/LOCKS/LINKAGES

2002 FORD FOCUS IGNITION PROBLEM. I PURCHASED THIS CAR TWO MONTHS AGO AND IT WORKS GREAT. PROBLEM IS SOMETIMES IGNITION SWITCH GET STUCK AND WONT TURN. NOW MY HUSBAND IS STUCK IN ANOTHER STATE AND STRANDED DUE TO THIS PROBLEM. VERY DISAPPOINTED WITH FORD.

NHTSA complaint #10335473 — an unverified report by a vehicle owner.

at 83,000 miles Woodstock, IL

LATCHES/LOCKS/LINKAGES

KEY STICKS IN IGNITION. 2002 FORD FOCUS, 83,000 MILES. WE JUST PURCHASED THIS CAR USED ON SATURDAY AND HAVE ALREADY EXPERIENCED THIS PROBLEM.

NHTSA complaint #10333916 — an unverified report by a vehicle owner.

at 130,000 miles Reidsville, NC

LATCHES/LOCKS/LINKAGES

IGNITION LOCKS UP, WILL NOT TURN REGARDLESS OF EFFORT, PUSHING, PULLING, BEATING, OR TWISTING YOUR TONGUE JUST THE RIGHT WAY. HOWEVER, ONE TAP ON THE EDGE OF THE KEY WHILE IT IS IN THE IGNITION WORKS. NO AMOUNT OF WD-40 OR PARTS CLEANER FIXES THE PROBLEM THOUGH.

NHTSA complaint #10314781 — an unverified report by a vehicle owner.

at 54,000 miles Stow, OH

LATCHES/LOCKS/LINKAGES

I HAVE A FORD FOCUS 2002 ZX5 AND THE KEY WILL NOT TURN IN THE IGNITION. I AM SEEING THAT THIS IS A VERY COMMON PROBLEM, IN FACT CALIFORNIA HAS STARTED A CLASS ACTION LAWSUIT. FORD HAS NOT RECALLED THIS PART.

NHTSA complaint #10303972 — an unverified report by a vehicle owner.

at 90,000 miles Indianapolis, IN

LATCHES/LOCKS/LINKAGES

I DROVE MY CAR (A 2002 FORD FOCUS) TO A RESTAURANT ON DEC. 28TH, 2009 AT 7:15 PM. WHEN I GOT BACK INTO MY CAR, THE KEY WOULD NOT TURN IN THE IGNITION. I TURNED THE WHEEL TO RELEASE IT FROM THE "LOCKED" WHEEL POSITION, BUT THE KEY STILL WOULD NOT TURN. I WAITED IN MY CAR FOR SEVERAL MINUTES, THEN ATTEMPTED TO TURN THE KEY ONCE MORE IN THE IGNITION WITH THE SAME RESULTS. I WAS FORCED TO CALL A FRIEND AND WAIT IN MY CAR WITH NO HEAT. THE TEMPERATURE WAS APPROXIMATELY 27 DEGREES FAHRENHEIT AS I WAITED FOR NEARLY HALF AN HOUR TO BE PICKED UP, THEN DROPPED OFF AT HOME BY A COWORKER. HE WILL HAVE TO PICK ME UP FOR WORK TOMORROW AS ALL REPAIR FACILITIES ARE CLOSED FOR THE EVENING. I DID SOME RESEARCH ONLINE ONCE I GOT HOME AND FOUND THAT THIS IS A COMMON PROBLEM WITH FORDS AND SPECIFICALLY FORD FOCUS MODELS FROM 2000-2003 YET THERE HAS BEEN NO RECALL POSTED AND I WILL HAVE TO PAY FOR REPAIRS TO AN INFERIOR PART THAT IS OUT OF WARRANTY.

NHTSA complaint #10297242 — an unverified report by a vehicle owner.

at 65,000 miles Loveland, OH

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE TRUNK WOULD NOT CLOSE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE LATCH AND STRIDE WERE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 65000. UPDATED 10/29/09 *CN UPDATED 10/29/09.*JB THE PART HAS NOT REPLACED.

NHTSA complaint #10286890 — an unverified report by a vehicle owner.

at 129,000 miles West Dundee, IL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL*THE CONTACT OWNS A 2002 FORD FOCUS. ON MAY 20, 2009, WHEN THE CONTACT ATTEMPTED TO OPEN THE REAR PASSENGER SIDE DOOR, HE WAS UNABLE TO UNLATCH THE LOCK. HE TOOK THE VEHICLE TO THE DEALER AND THEY FOUND THAT THE REAR PASSENGER SIDE DOOR LATCH MOTOR FAILED. A NEW MOTOR WOULD COST $400. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE; THEREFORE, THEY WOULD NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 129,000.

NHTSA complaint #10269690 — an unverified report by a vehicle owner.

at 211,000 miles Olathe, KS

LATCHES/LOCKS/LINKAGES

I OWN A 2002 FORD FOCUS AND I SIMPLY PARKED MY CAR AT THE GROCERY STORE, LOCKED MY CAR, AND WHEN I CAME BACK I COULD NOT TURN THE KEY IN THE IGNITION TO START THE CAR. THIS IS THE FIRST TIME ITS HAPPEN WHERE I COMPLETELY FAILED TO TURN THE KEY. NOW MY CAR IS SITTING AT THE GROCERY STORE AND NOW I'M READING THAT I'M GOING TO POTENTIALLY PAY 200 TO 400 BUCKS TO GET THIS FIXED. THIS IS VERY, VERY UPSETTING. THANKS FORD FOR YOUR LOUSY IGNITION DESIGN. I'LL NEVER BUY A FORD AGAIN.

NHTSA complaint #10265012 — an unverified report by a vehicle owner.

Downingtown, PA

LATCHES/LOCKS/LINKAGES

REAR DOOR WONT LATCH RIGHT AND DRIVER SIDE TAIL LIGHT WONT WORK.

NHTSA complaint #10256303 — an unverified report by a vehicle owner.

at 63,000 miles Poway, CA

LATCHES/LOCKS/LINKAGES

WHEN THE KEY IS INSERTED, THE IGNITION WILL NOT ALLOW IT TO TURN FORWARD TO START THE CAR. ALTHOUGH THIS JUST STARTED WITHOUT ANY WARNING SIGN ON MY CAR, I HAVE HEARD OF IT HAPPENING TO MANY OTHER CARS OF THE SAME MAKE AND MODEL. I FEEL IT IS A SAFETY ISSUE BECAUSE IT COULD RESULT IN MYSELF AND MY PASSENGERS BEING STRANDED IN AN UNSAFE AREA.

NHTSA complaint #10249620 — an unverified report by a vehicle owner.

at 35,000 miles Racine, WI

LATCHES/LOCKS/LINKAGES

THE PASSENGER REAR DOOR POWER LOCK FAILED DUE TO A PROBLEM INSIDE THE LOCK ITSELF. WHEN THE LOCK FAILED YOU ARE UNABLE TO UNLOCK THE DOOR BY THE POWER SWITCH OR MANUALLY. OUR 4 YEAR OLD DAUGHTER HAD TO CRAWL OUT OF HER CAR SEAT AND EXIT THE STREET SIDE OF THE VEHICLE. YOU CANNOT OPEN THE DOOR UNTIL YOU GET THE LOCK FIXED. THIS CREATED AN UNSAFE CONDITION FOR PASSENGERS RIDING IN THE CAR. THIS VEHICLE HAS HAD PROBLEMS WITH ENGINE FIRES WHICH MAKES THE SITUATION MORE DANGEROUS. WE TOOK THE CAR TO THE DEALER, AND THE LOCK MODULE WAS REPLACED AT A COST OF AROUND $400.00. 10/19/2008, THE FRONT PASSENGER POWER LOCK MODULE HAS FAILED MAKING THE FRONT PASSENGER SEAT UNUSABLE. IT IS BEING REPAIRED TODAY AND I WILL SAVE THE OLD PART. THIS CAR HAS BEEN IN ONE SMALL ACCIDENT(LESS THAN $500) DAMAGE TO THE REAR BUMPER. NO DOOR DAMAGE HAS OCCURRED TO CAUSE THIS TYPE OF FAILURE. DUE TO THE COST FACTOR OF THE REPAIRS, NOT ALL PEOPLE CAN HAVE THIS ISSUE REPAIRED, MAKING THIS A SAFETY CONCERN FOR PASSENGERS TO ESCAPE IN AN EMERGENCY. THE VEHICLE HAS ONLY APPROXIMATELY 37,000 MILE ON IT. THE DOORS SHOULD STILL BE ABLE TO UNLOCK AND OPEN MANUALLY IF THE POWER LOCK FAILS .

NHTSA complaint #10247337 — an unverified report by a vehicle owner.

at 70,000 miles Henderson, NV

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE FRONT PASSENGER SIDE DOOR WILL NOT OPEN OR UNLOCK. THE DOOR IS COMPLETELY STUCK. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED SEVERAL COMPLAINTS, BUT NO RECALLS. THE POWERTRAIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 70,000.

NHTSA complaint #10209569 — an unverified report by a vehicle owner.

at 54,429 miles Detroit, MI

LATCHES/LOCKS/LINKAGES

I PURCHASED MY 2002 FORD FOCUS IN JANUARY OF 2005. I LOVE MY CAR, HAVE FOUND OUT ABOUT OF THINGS THAT COULD GO WRONG LATER. RIGHT NOW I AM HAVING TROUBLE WITH MY FRONT WHEELS. I HAVE PUT SIX USED TIRES ON THE FRONT SINCE I PURCHASED THE FOCUS. IN NOVEMBER I HAD TWO BRAND NEW TIRES PUT ON PLUS IN MAY I HAVE HAD A WHEEL ALIGNMENT DONE. THE CAR STILL SHAKES VERY BAD. FOUND OUT I NEED MY WHEEL HUB BEARING REPLACE, PLUS I FOUND OUT THERE MAY BE A RECALL ON THE REAR BEARING WHICH I HAVE NOT RECEIVED ANYTHING. I SHOULD NOT HAVE TO PAY FOR THESE THINGS TO BE DONE.

NHTSA complaint #10146100 — an unverified report by a vehicle owner.

Other 2002 Ford Focus problems

← Full 2002 Ford Focus report