12 of the
4,981 complaints about the 2012 Ford Focus are about the
equipment — 0% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
39,521 miles.
C
12
Complaints
1
Crashes
1
Fires
0
Injuries
Exactly what failed
Equipment
541.7%
Equipment Adaptive/Mobility
325.0%
AIR Conditioner
216.7%
Radio/Tape Deck/Cd Etc.
18.3%
Tv/Radio/Speakers
18.3%
Equipment & Accessories across every Ford Focus year
Manufacturer installed radio first just started cutting out with a loud pop that would scare the driver. Now the radio does not work. Only static and popping at top volume the entire time you're driving. Even does it with the car turned off and key out of ignition. I barely avoided an accident during one of these incidents. My car is one of thousands with the same complaint. Dealer does not know how to fix the problem.
NHTSA complaint #11536885 — an unverified report by a vehicle owner.
at 51,000 milesPittsburg, PAFire
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS AN ABNORMAL SOUND FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT IT COULD BE THE AIR CONDITIONER COMPRESSOR AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A SMELL OF SMOKE INSIDE THE VEHICLE AND NOTICED THAT THE REAR OF THE VEHICLE WAS SMOKING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE AIR CONDITIONER COMPRESSOR AND THE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
NHTSA complaint #10735512 — an unverified report by a vehicle owner.
at 56,000 milesMiddlepoint, OH
EQUIPMENT ADAPTIVE/MOBILITY
WHEN TAKING OFF TRANNY STUTTERS AND SLIPS IN KNOW ABOUT TO DRY CLUTCH YOU GUYS SHOULD RECALL BEFORE SOME GETS HURT THEN AL LEAST FORD WOULD FIX PROBLEM.
NHTSA complaint #10702271 — an unverified report by a vehicle owner.
Richmond, VA
EQUIPMENT
2012 FORD FOCUS. DRIVER SEATBELT GOT STUCK. COULD NOT GET OUT OF THE CAR. TOOK OVER 15 MINUTES BEFORE I COULD FINALLY GET IT TO DISENGAGE. NOW IT WONT ENGAGE. THE METAL TONGUE GOES IN BUT DOES NOT CATCH. THE SEATBELT WARNING CONTINUES EVEN WHEN I HOLD IT INSIDE THE CLASP. I AM NERVOUS AND DISTRACTED NOW WITH THE SEATBELT NOT WORKING. THIS FOR ME IS A SERIOUS SAFETY CONCERN.
NHTSA complaint #10701754 — an unverified report by a vehicle owner.
Richmond, VA
EQUIPMENT
2012 FORD FOCUS. DRIVER SEATBELT GOT STUCK. COULD NOT GET OUT OF THE CAR. TOOK OVER 15 MINUTES BEFORE I COULD FINALLY GET IT TO DISENGAGE. NOW IT WONT ENGAGE. THE METAL TONGUE GOES IN BUT DOES NOT CATCH. THE SEATBELT WARNING CONTINUES EVEN WHEN I HOLD IT INSIDE THE CLASP. I AM NERVOUS AND DISTRACTED NOW WITH THE SEATBELT NOT WORKING. THIS FOR ME IS A SERIOUS SAFETY CONCERN.
NHTSA complaint #10701756 — an unverified report by a vehicle owner.
Richmond, VA
EQUIPMENT
2012 FORD FOCUS. DRIVER SEATBELT GOT STUCK. COULD NOT GET OUT OF THE CAR. TOOK OVER 15 MINUTES BEFORE I COULD FINALLY GET IT TO DISENGAGE. NOW IT WONT ENGAGE. THE METAL TONGUE GOES IN BUT DOES NOT CATCH. THE SEATBELT WARNING CONTINUES EVEN WHEN I HOLD IT INSIDE THE CLASP. I AM NERVOUS AND DISTRACTED NOW WITH THE SEATBELT NOT WORKING. THIS FOR ME IS A SERIOUS SAFETY CONCERN.
NHTSA complaint #10701755 — an unverified report by a vehicle owner.
Richmond, VA
EQUIPMENT
2012 FORD FOCUS. DRIVER SEATBELT GOT STUCK. COULD NOT GET OUT OF THE CAR. TOOK OVER 15 MINUTES BEFORE I COULD FINALLY GET IT TO DISENGAGE. NOW IT WONT ENGAGE. THE METAL TONGUE GOES IN BUT DOES NOT CATCH. THE SEATBELT WARNING CONTINUES EVEN WHEN I HOLD IT INSIDE THE CLASP. I AM NERVOUS AND DISTRACTED NOW WITH THE SEATBELT NOT WORKING. THIS FOR ME IS A SERIOUS SAFETY CONCERN.
NHTSA complaint #10701776 — an unverified report by a vehicle owner.
at 39,521 milesWebster, TX
EQUIPMENT
WHEN I TURN ON THE INTERIOR HEATER, THE SELECTOR SWITCH THAT DIRECTS THE AIR TO WINDSHIELD, PANEL, OR FLOOR, WILL NOT SEND HEATED AIR TO THE FLOOR. IT MAKES A VERY LOUD NOISE OF AIR BEING FORCED THROUGH A TIGHT OPENING, BUT THE HEAT DOES NOT GO TO THE FLOOR AND THE HEATER IS ALMOST COMPLETELY INEFFECTIVE UNLESS THE FAN SPEED IS SET TO THE HIGHEST SETTING.
NHTSA complaint #10690628 — an unverified report by a vehicle owner.
at 26,000 milesDallas, TX
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2012 FORD FOCUS. IMMEDIATELY AFTER TURNING ON THE VEHICLE, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. ALSO, WHEN THE AIR CONDITIONER WAS ACTIVATED, AN UNUSUAL YELLOW SUBSTANCE CAME OUT OF THE VENT. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT REPLACED THE PASSENGER SIDE WINDSHIELD WIPER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
NHTSA complaint #10650829 — an unverified report by a vehicle owner.
at 75,000 milesAlice, TX
EQUIPMENT ADAPTIVE/MOBILITY
WHILE I AM DRIVING (THIS HAS OCCURRED THREE TIMES) THE CHECK ENGINE LIGHT COMES ON AND THE GEARS KEEP SLIPPING. I TAKE IT IN AND THEY RESET THE COMPUTER OR WHATEVER THEY DO AND IT WORKS FINE RIGHT AFTER BUT CONTINUES TO DRIVE LIKE THE GEARS ARE SLIPPING.
NHTSA complaint #10597708 — an unverified report by a vehicle owner.
at 300 milesHowell, MI
EQUIPMENT ADAPTIVE/MOBILITY
MYFORDTOUCH: UNABLE TO BE HEARD WHEN I CALL FROM THE CAR USING MY BLUETOOTH CONNECTED PHONE (3 DIFFERENT PHONES USED WITH SAME OUTCOME). WHEN DRIVING IN THE CAR, DIRECTIONS, TRAFFIC, AND TRYING TO GET THE OPERATOR IS NOT POSSIBLE. (NOTE: DIRECTIONS SOMETIMES WORK IF THE CAR IS NOT MOVING.) I TRIED WORKING WITH MY DEALERSHIP (BOB MAXEY FORD IN HOWELL, MI, VISITING THEM MANY TIMES. THE LAST TIME I WAS THERE, THEY BROUGHT IN A FORD ENGINEER (BECAUSE I HAD ESCALATED MY NEED WITHIN THE FORD COMPANY). AFTER THAT IT WORKED "MOST OF THE TIME" FOR A WEEK, WHEN ALL FOUR QUADRANTS ON MY SCREEN SHOWED POWER OFF FOR ABOUT 10 MINUTES THEN SLOWLY EACH QUADRANT POWERED UP. FROM THEN ON I WAS BACK TO WHERE I WAS BEFORE IE NO TRAFFIC, DIRECTIONS, OPERATOR, AND PHONE USE. BOB MAXEY FORD'S SERVICE MANAGER TOLD ME ON MY LAST VISIT THAT THERE WAS NOTHING MORE THEY COULD DO.............I'VE HAD IT!! I'VE PAID FOR SOMETHING THAT DOESN'T WORK.......... :(
NHTSA complaint #10533643 — an unverified report by a vehicle owner.
at 12,917 milesPortersville, PACrash
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STARTED THE VEHICLE AND THE VEHICLE ACCELERATED RAPIDLY EVEN WITH THE BRAKE PEDAL ENGAGED. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A CEMENT WALL. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN ADDITION, THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM UNDER REFERENCE NUMBER 123B7 (TRANSMISSION CONTROL MODULE) AND AFTER THE RECALL REPAIR WAS PERFORMED, THE VEHICLE ROLLED AWAY WITH THE GEAR IN PARK. IN ORDER FOR THE VEHICLE TO REMAIN STATIONARY, A BLOCK WAS PLACED AGAINST THE TWO REAR TIRES. ALSO, A STRONG ANTIFREEZE ODOR EMITTED INSIDE OF THE VEHICLE AND AN OIL LEAK WAS VISIBLE ON THE GROUND. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,917. UPDATED 08/23/12*LJ UPDATED 09/24/2012
NHTSA complaint #10465117 — an unverified report by a vehicle owner.