48 of the
5,155 complaints filed about the Ford Freestyle
are about the doors, latches and locks —
1% of everything owners reported.
The worst model year for it is 2005.
The contact owns a 2005 Ford Freestyle. The contact received notification of NHTSA Campaign Number: 06V383000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the front driver's side door independently unlatched and opened. The local dealer was contacted and informed the contact that the parts for the repair were no longer manufactured. The vehicle was not repaired. The manufacturer was notified of the failure, a case was filed, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 97,000.
NHTSA complaint #11696759 — an unverified report by a vehicle owner.
The contact owns a 2005 Ford Freestyle. The contact stated that all four door latches failed to latch while attempting to close the doors. The contact had to make several attempts to close and lock the doors before the doors latch and remained closed. The failure had reoccurred intermittently. The contact learned of NHTSA Campaign Number: 06V383000 (Latches/Locks/Linkages) but was unsure if the VIN was included. The dealer was contacted and confirmed that the VIN was not included in the recall The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 150,000.
NHTSA complaint #11629170 — an unverified report by a vehicle owner.
The contact owns a 2006 Ford Freestyle. The contact stated while driving at various speeds, the rear driver’s and passenger’s side doors would not close securely. The vehicle was not taken to a local dealer to be inspected however, the local dealer was contacted by phone and the contact was informed that the vehicle was not included in a recall. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 06V383000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included. The failure mileage was approximately 160,000.
NHTSA complaint #11450202 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE ATTEMPTING TO CLOSE THE REAR DRIVER'S DOOR, THE DOOR WOULD NOT LATCH PROPERLY TO CLOSE. AFTER A FEW ATTEMPTS, THE DOOR WAS ABLE TO CLOSE COMPLETELY. THERE WERE NO OPEN RECALLS. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.
NHTSA complaint #11073143 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT ALL FOUR DOORS ON THE VEHICLE FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V383000(LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
NHTSA complaint #10949863 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 FORD FREESTYLE. THE CONTACT STATED THAT THE FRONT PASSENGER AND BOTH REAR DOORS FAILED TO LATCH IN COLD WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH MECHANISM HAD FROZEN AND WOULD HAVE TO HAVE A SHIELD PLACED OVER THE FRONT LATCHES AND LUBRICANT APPLIED TO ALL LATCHES. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10937950 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR FAILED TO LATCH SECURELY. THE FAILURE OCCURRED IN FRIGID WEATHER TEMPERATURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTICED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10819276 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURES MENTIONED IN NHTSA CAMPAIGN NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES). THE SIDE DOOR LATCH MECHANISM FROZE AND CAUSED THE DOOR TO OPEN WHEN THE VEHICLE WAS IN MOTION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL IN NOVEMBER OF 2006; HOWEVER, THE CONTACT FELT THAT THE REMEDY DID NOT FULLY REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
NHTSA complaint #10689626 — an unverified report by a vehicle owner.
DRIVERS SIDE DOOR LATCH WILL FREEZE UP WHEN OUTSIDE TEMPERATURE DROPS BELOW FREEZING. DOOR WILL NOT CLOSE PROPERLY, OR IF IT SOUNDS LIKE IT HAS CLOSED PROPERLY CAN POP OPEN WHEN DRIVING. TALKED TO FORD AND THE RECALL WORK WAS DONE ONCE, THEREFORE THEY WILL NOT COVER THE COST TO FIX AGAIN.
NHTSA complaint #10669479 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LATCH REMAINED IN THE OPEN POSITION AND FAILED TO CLOSE. THE FAILURE RECURRED ON A DAILY BASIS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 122,798. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10661929 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH REMAINED IN THE OPEN POSITION AND WOULD NOT SHUT. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 122,798. MAILED OUT 01/13/15
NHTSA complaint #10661547 — an unverified report by a vehicle owner.
I AM VERY FRUSTRATED THAT I HAVE THE SAME MAKE/MODEL THAT WAS INCLUDED IN THE 11/8/2006 RECALL BUT FORD AND NHTSA LIMITED THE VEHICLES TO ONLY CERTAIN STATES. DURING COLD WEATHER WATER IS ALLOWED TO ENTER THE CAR DOOR AND FREEZE THE LATCHES. THE CAR DOOR LATCH THEN FREEZES MAKING IT UNSAFE AND UNDRIVEABLE AS THE DOOR WILL NOT LATCH. THIS RECALL WAS DONE ON 10/5/2006 UNDER CAMPAIGN NUMBER PE11018 BUT BECAUSE MY VIN WAS NOT INCLUDED FORD WILL NOT FIX THE SAFETY ISSUE.
NHTSA complaint #10661425 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE DOOR LATCH FAILED TO RETURN TO THE LATCH POSITION WHEN THE DOOR WAS CLOSED CAUSING THE DOOR TO OPEN WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 133,000.
NHTSA complaint #10660477 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED WHILE ATTEMPTING TO CLOSE THE FRONT DRIVER SIDE DOOR, THE DOOR FAILED TO CLOSE BECAUSE THE LATCH HAD BECOME FROZEN DUE TO THE COLD WEATHER. AS A RESULT, THE CONTACT HAD TO HOLD THE DOOR CLOSE WHILE THE VEHICLE WAS IN MOTION. THE CONTACT WAS ABLE TO PROPERLY CLOSE THE DOOR AFTER THE VEHICLE HEATED UP. THE FAILURE RECURRED MULTIPLE TIMES THROUGHOUT THE WINTER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NOTIFIED THE CONTACT THAT THE VEHICLE HAD ALREADY BEEN SERVICED UNDER RECALL NHTSA: CAMPAIGN 06V383000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. ..UPDATED 11/06/14
NHTSA complaint #10641260 — an unverified report by a vehicle owner.
I WAS SENT THE RECALL FOR DOOR LATCHES FREEZING AND DOORS NOT CLOSING SECURELY AND/OR DOORS OPENING. I HAD THE RECALL WORK DONE AT FORD DEALER. THE FOLLOWING WINTER WAS MILD AND DOORS WERE NOT WET IN BELOW FREEZING DAYS/NIGHTS ETC THE FOLLOWING YEARS DOORS STILL CONTINUED TO OPEN AND NOT LATCH SHUT WHEN WET AND BELOW FREEZING. FOLLOWING THIS DISCOVERY I CALLED FORD CUSTOMER SERVICE ON 2 SEPARATE OCCASIONS AND THEY SAID "WE DID THE RECALL WORK AND THAT'S ALL WE ARE DOING" I TOLD THEM IT DID NOT FIX ANYTHING --THEY SAID ITS NOT THEIR PROBLEM. THIS CAR IS JUNK AT EVERY LEVEL BUT DOORS NOT CLOSING IS THEIR PROBLEM - PLEASE MAKE THEM RE-RECALL THIS ISSUE!!
NHTSA complaint #10566179 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR FAILED TO LATCH CAUSING IT TO OPEN FREELY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 72,000. UPDATED 3/28/14*CN IN DECEMBER 2012, THE CONSUMER WAS INFORMED THE RECALL HAD ALREADY BEEN PERFORMED. ON 02/18/14, THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A NEW DOOR LATCH. UPDATED 04/22/14
NHTSA complaint #10564769 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT ONE OF THE DOORS OPENED INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE VEHICLE WAS SERVICED UNDER THE RECALL BUT DID NOT PREVENT THE FAILURE FROM OCCURRING. THE MANUFACTURE WAS CONTACTED AND ADVISED THAT THEY WOULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 97,000.
NHTSA complaint #10563438 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR FAILED TO LATCH WHICH RESULTED IN THE DOOR INDEPENDENTLY OPENING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 107,000.
NHTSA complaint #10558314 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THERE WAS AN UNEXPECTED INCREASE IN ACCELERATION WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES BEFORE COMING TO A STOP. THE VEHICLE WAS TAKEN TO THREE DIFFERENT INDEPENDENT MECHANICS AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. IN ADDITION, THE CONTACT STATED THAT ALL FOUR POWER DOOR LOCKS FAILED TO LOCK. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
NHTSA complaint #10515053 — an unverified report by a vehicle owner.
I FILED A COMPLAINT ON JANUARY 3RD, 2012 AND NEVER HEARD BACK FROM ANYONE REGARDING THIS. IT IS STILL HAPPENING AND IS STILL AN ISSUE. MY ORIGINAL COMPLAINT NUMBER IS 10442220. I OWN A 2005 FORD FREESTYLE. I WAS ENTERING THE VEHICLE WHEN THE FRONT DRIVER SIDE DOOR FAILED TO CLOSE PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY CONFIRMED TO THE CONTACT THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 06V383000(LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 81,000.
NHTSA complaint #10504433 — an unverified report by a vehicle owner.