2024 Ford Maverick Hybrid driver assist problems

FORWARD COLLISION AVOIDANCE: WARNINGS

I was driving at approx. 40 to 45 mph and in the process of braking for slowing traffic and the vehicle slammed on the brakes and left a short skid mark. I was about 50 feet behind the vehicle and braking when this occurred. I was lucky that the car behind did not rear end me. The collision alert did come on the dash at the same time it slammed on the brakes.

NHTSA complaint #11754175 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

I STARTED THE CAR AND MY ENGINE WONT TURN ON ONLY HYBRID SYSTEM. THE MAINTIENCE LIGHTAND ENGINE LIGHT APPEAR WITH FUEL DOOR OPEN ERROR AND TRACTION OFF AND DRIVER ASSITANCE OFF . I THEN JUMP STARTED TRUCK . TRUCK ENGINE THEN TURNED ON AND SAME ERRORS LIGHTS STILL APPEARED . BUT I WAS ABLE TO SHIFT INTO GEAR NOW WITH JUMP START . HOW EVER TRUCK WOULD NOT ACCELERATE WHEN I PUSH GAS PEDAL . BUT IF I LET GO OF THE BRAKES , THE TRUCK WILL SLOWLY ACCELERATE ON ITS ON . AND SPEED UP TO 30-40 MPH WITH OUT PRESSING THE GAS .

NHTSA complaint #11707290 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Repeated failures of accessory battery resulting in powertrain failures. One incident disabled the response of the accelerator. Acceleration was only achieved by releasing the brake pedal and the vehicle slowly accelerated up to approx 35 mph. Battery has been replaced/repaired by dealer 4 times already, with a 5th pending shortly. Accessing the battery to jump start the vehicle requires lifting the back seat, including detaching car seat installed in the rear of the vehicle.

NHTSA complaint #11666525 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Cuando venia de un viaje con mi familia y active el control crucero el carro estaba muy bien. Pero cuando lo desactive se escucharon 2 golpes en la parte del motor y cuando frene la frenada era como pulsada Fue algo rraro que nunca avia experimentado y cuando esta apagada hace un ruino como de bloqueo y desbloqueo aunque no toque la lleve

NHTSA complaint #11645037 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2024 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. The contact stated that several unknown warning lights were also illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, while stopped at a traffic light after the hybrid battery turned on, the engine revved independently. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 1,000. VIN tool confirms parts not available.

NHTSA complaint #11640417 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

This recall was put into effect in December, causing my vehicle to be taken off a rental program, causing a loss in income. 24V684 states that the vehicle camera will freeze, but to continue to drive the vehicle. This recall should not have been released until a remedy was available.

NHTSA complaint #11639750 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

The main battery keeps going into battery saver mode and tells me to drive the vehicle to get it out of battery saver (i.e., charge the battery) even after I've driven the vehicle for over an hour. Some people have reported that the main batter goes into battery saver even when the vehicle is running! Also, the collision avoidance is a joke. I've had it come on ONCE when it was nearly unavoidable to hit the car in front of me. If I had already not been taking evasive action, there would have been a collision. The settings saying "warn me at max distance" don't seem to have any effect on this. Not a helpful feature and downright dangerous if one were to depend on it.

NHTSA complaint #11638524 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

My Ford Maverick truck was purchased and delivered on [XXX]. From the very first day, I have experienced issues with the central infotainment screen. Specifically, the screen frequently freezes, particularly when using Google Maps. My vehicle is an essential tool for my daily work, as I am an air conditioning technician and spend long hours driving. Additionally, I have noticed a significant delay in the rearview camera display, which also frequently freezes. This poses a considerable risk to pedestrians and vehicles that may pass behind my truck, turning it into a serious safety and convenience issue. I have taken my vehicle to the dealership three times, leaving it for several days on each occasion, but the problems persist after every visit. I purchased my truck from "Planet Ford Spring" in Spring, TX, but due to its proximity to my residence, I have carried out maintenance and filed complaints regarding this issue at "Tomball Ford" in Tomball, TX. I have repeatedly requested that the service advisors involved in my case replace the screen or upgrade it to a more reliable system. However, they claim that, according to Ford’s procedures, they are not authorized to make such changes. I urgently request a definitive solution to this issue, as I cannot continue visiting the dealership month after month hoping for a resolution. This problem must be addressed immediately for safety reasons. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11630698 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I have a 2024 hybrid Maverick with 17,000 miles on. The The 12 volt battery is a known issue in the vehicle that Ford has failed to address. When I went to go start my truck the other morning the battery had failed. I hooked up a jump pack to the proper terminals under the hood so that I could start the vehicle. I was successful in starting the vehicle after that. I had every warning message pop up on the dashboard. I turn the vehicle off and try to restart a few times to no avail. I had somewhere that I had to be so I started to drive. The accelerator pedal did not register at all from zero to all the way down to the floor. The truck was accelerating on its own to about 35 mph. The brakes worked the steering worked the accelerator pedal did not register at all. I parked the vehicle to try it again three or four times each time same. Then I parked for sometime maybe an hour. I tried it and it seemed to drive just fine but with a check engine light. The vehicle through all sorts of low voltage codes. This is unacceptable and should never happen to a vehicle when jump stared. I have never seen a vehicle operate the accelerator without input from the driver and I could literally put the pedal to the floor multiple times and it did not rev up or speed up at all just continue to accelerate on its own accord to about 35 mph. Going down hills the brakes work but as soon as I let off the brakes it would accelerate again. I am very busy and I have not had time to go to the dealership with the issue. I don't have time for them to take my truck for multiple days just to tell me what I already know the 12 volt battery is no good. Now I am stuck with a need to replace a battery on a vehicle that is less than 1-year-old and less than 20,000 miles just unacceptable. They could give me another battery but from what I have read the battery fails time and time again. I also have issues trusting the vehicle now if I do have to jumpstart it.

NHTSA complaint #11625880 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

Vehicle was on clear two lane road, no vehicles in sight to front, nor opposing lane, or even in Rear view. Speed between 45 and 50 mph. Vehicle was headed approximately south, and the road was shaded by trees to the west. Miles on odometer 1961.8 . Red warning appeared on dash, indicating to prepare for collision. We note that this is not the first time in the young life of this vehicle this warning has appeared, but that another time there was another vehicle, in its own lane, and slowing to the passenger side front, but not in any way moving into our lane. Then, later the same afternoon, about 18 miles later, and orange colored CANCEL appeared 2 times at about 66mph. There were about 1980 miles on the odometer, and in adaptive cruise control. I'm concerned that this "safety feature" has more possible error modes than Ford lists in its owner's operating manual, and that the faulty messages are a distraction, and possibly dangerous. As to the subject, "dangerous," we had previously submitted to NHTSA the occurrance of a dangerous automatic braking event when there was no need for braking, and we were in an express lane on Highway 680 with cars immediately behind. NHTSA has acknowledged receipt of that information. I had not noted on that there was no sudden change in roadway illumination (daytime) or orientation of the vehicle to the sun when that occurred. Monday of this same week I had just retrieved my vehicle from the dealer, whose technician had run what diagnostics they had available on events (apparently none recorded) and attempts to test for any malfunction of adaptive driver assist mode. Are we the only party experiencing random errors in the adaptive driving assist?

NHTSA complaint #11598899 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

These two failure types for 4 incidents may involve 3 components or 1 or 2 of the ADAS; Adaptive Cruise Control, Automatic Emergency Braking (Certainly,) and Forward Collision Warning: The first incident was at town speed when a vehicle to the immediate front right slowed to depart the turn land into a driveway, and my vehicle slowed abruptly, although the other was not in my path. A subsequent time, mine abruptly slowed under similar conditions and displayed the red imminent crash warning. A third time, it slowed abruptly on the freeway when a vehicle to the right front slowed. The fourth failure was on [XXX], headed [XXX] toward Fremont, when the vehicle, without any warning or signal on the screen, braked abruptly when I was in the express lane and traveling between 65 and 70 mph. The trucklet braked precipitously, and I quickly pulled past some pylons into a construction shoulder area to avoid a chain reaction collision! In a couple minutes it seemed to indicate things were normal, and I waited some minutes until I could re-enter the freeway from the left into the high speed express lane (!) and have been able to drive the next couple hundred miles without these jarring sorts of malfunctions. These constitute 4 separate incidents, three of which could have precipitated accidents. Who knows what's next? I have a service appointment for tomorrow morning to have the dealer's service department look at the issues I'm reporting. [XXX] [XXX] (land line). I'm reporting the last date only, the others were within the two previous weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11597231 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

While driving in traffic and allowing the advanced cruise control to operate, while coming to a stop, the vehicle stopped recognizing stopped traffic and begun accelerating. I intervened and hit the brakes before a collision occurred. This was verbally reported to the dealership and was to be inspected at time of recall service.

NHTSA complaint #11592073 — an unverified report by a vehicle owner.