130 of the
836 complaints filed about the Ford Mustang GT
are about the airbag system —
16% of everything owners reported.
The worst model year for it is 2006.
TAKATA RECALL IT HAS TAKEN A YEAR FOR ME TO FINALLY GET MY CAR INTO THE DEALERSHIP FOR THIS RECALL. MY LOCAL DEALERSHIP WOULD TRANSFER ME TO THE RECALL DEPARTMENT AND THEN I WOULD HAVE TO LEAVE A MESSAGE, THEY NEVER CALLED ME BACK. WHEN I AM ON BREAK FROM SCHOOL IS THE ONLY TIME I CAN ATTEMPT TO GET THE CAR IN BECAUSE THEY WILL NOT OFFER A LOANER CAR. I CALL REPEATEDLY THE ENTIRE BREAK 2-3 WEEKS AND FINALLY I HAD TO REACH OUT TO THE FURTHER DEALERSHIP TO FINALLY GET BACK TO ME. AGAIN NO LOANER FROM THEM EITHER. THEY OFFERED A SHUTTLE AND SPOKE AS IF IT IS QUICK, I HAD TO WAIT 80 MINUTES FOR A SHUTTLE ALONG WITH OVER 10 PEOPLE WHO ALSO NEEDED A RIDE. THEY ONLY HAD ONE SHUTTLE TO TRANSPORT PEOPLE HOME FOR EVERYONE. I ENDED UP PAYING FOR A TAXI HOME DUE TO MEETINGS I HAD TO GET READY FOR AND THE TAXI ARRIVED BEFORE THE SHUTTLE AFTER I WAITED 80 MINUTES.
NHTSA complaint #11166453 — an unverified report by a vehicle owner.
TAKATA RECALL: I HAVE FORD RECALL 16V-384 AND THIS WAS CORRECTED 12-6-2018. I ALSO HAVE FORD RECALL NOTICE 15S21 AND ALSO 15V319. THESE LAST TWO RECALL NUMBER HAVE NOT BE COMPLETED AND THE FORD DEALER WHO DID THE WORK ON 16V384 SAYS THE OTHER TWO (15S21 AND 15V319) DO NOT APPLY. PLEASE HELP
NHTSA complaint #11156625 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 FORD MUSTANG GT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE VEHICLE WAS PURCHASED AT SHAMALEY FORD (11301 GATEWAY BLVD W, EL PASO, TX 79936, (915) 591-8600). THE DEALER KEPT SENDING EMAILS CONCERNING THE RECALL CAMPAIGN, BUT THEY STATED THAT THE PART WAS NOT AVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE CONTACT CALLED TWO OTHER DEALERS: CASA FORD (5815 MONTANA AVE, EL PASO, TX 79925, (915) 779-2272) AND VIVA FORD (5550 N DESERT BLVD, EL PASO, TX 79912, (915) 834-2800) AND WAS INFORMED THAT THEY DID NOT KNOW WHEN PARTS WOULD BE AVAILABLE. THE THREE DEALERS MADE NO MENTION OF A LOANER VEHICLE OPTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
NHTSA complaint #11151219 — an unverified report by a vehicle owner.
TAKATA RECALL. THE DRIVERS SIDE SEAT BELT WAS REPLACED UNDER WARRANTY THE FIRST TIME, AS IT WAS FAILING TO RETURN TO DEFAULT POSITION PROPERLY. THE SEAT BELT WAS REPLACED A SECOND TIME, AFTER I WAS REAR ENDED (IT WAS FAILING TO RETRACT AGAIN AT THE TIME, IDENTICAL TO THE FIRST TIME I HAD TO HAVE IT REPLACED UNDER WARRANTY), AND CRUSHED INTO THE VEHICLE IN FRONT OF ME. I WAS AT A FULL STOP WHEN THE VEHICLE HIT ME FROM BEHIND. THAT CRASH DEPLOYED BOTH AIRBAGS. THE FRONT AND REAR BUMPERS WERE REPLACED DUE TO THAT CRASH, ALONG WITH THE SEAT BELT. I HAVE NO WAY OF KNOWING IF THOSE TWO REPLACEMENT AIRBAGS WERE MADE BY TAKATA. THE SEAT BELT HAS AGAIN BECOME "UNSAFE" DUE TO IT NOT RETRACTING. I HAVE NO WAY OF KNOWING IF THE SEAT BELT WILL FUNCTION PROPERLY IF I'M INVOLVED IN ANOTHER ACCIDENT! THIS LEAVES ME WITH TWO QUESTIONS: DO I HAVE TAKATA AIRBAGS IN THIS CAR, AND, IS THIS SEAT BELT ISSUE A KNOWN PROBLEM THAT HAS BEEN RECALLED OR AT LEAST HAS A TSB ISSUED? THIS IS AN 18 YEAR OLD CAR THAT I SELDOM DRIVE, AND HAVE OWNED SINCE BRAND NEW, BUT IF I HAVE TWO SAFETY ISSUES THAT FORD SHOULD BE TAKING CARE OF, I WOULD LIKE TO KNOW ABOUT IT, SO I CAN GET THE PROBLEMS RESOLVED. IS THERE ANY WAY FOR ME TO DETERMINE THE I DO OR DO NOT HAVE TAKATA AIRBAGS, SINCE THEY WERE REPLACED BY A FORD DEALER (NOW CALLED "AUTO NATION FORD") HERE IN FRISCO, TEXAS. THE DATE OF THE ACCIDENT IS AN ESTIMATE.
NHTSA complaint #11149915 — an unverified report by a vehicle owner.
TAKATA AIRBAG. PREMIER FORD IN BROOKLYN DOES NOT HAVE THE REPLACEMENT PART, AND DOES NOT OFFER LOANERS. I HAVE TRIED SEVERAL TIMES I HOPE THIS AIRBAG DOES NOT EXPLODE ON MY PASSENGER.
NHTSA complaint #11122280 — an unverified report by a vehicle owner.
"TAKATA RECALL" ALTHOUGH I CHECK MY MAIL AND HAVE CONTACTED LOCAL FORD DEALERSHIPS I HAVE NOT BEEN ABLE TO COMPLETE RECALL 16S26. THIS CAR WAS OE PURCHASED IN FLORIDA, UNTIL 2013 WHEN I BOUGHT IT AND DROVE IT TO VERMONT. THE MILEAGE IN FLORIDA WAS OVER 70,000. I HAVE ASKED FOR HELP TO HAVE THE AIRBAG REPLACED, CALLING FORD AND CHECKING WITH DEALERS.. NO LUCK. I BELIEVE THIS VEHICLE SHOULD HAVE PRIORITY GIVEN THE FACT THAT IT WAS DRIVEN IN A HOT, HUMID CLIMATE FOR THE BULK OF ITS' LIFE. I ASK NHTSA TO INTERVENE IN THIS CASE AND GET MY VEHICLE THE SAFETY PRIORITY IT NEEDS.
NHTSA complaint #11112971 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD MUSTANG GT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (SHENANDOAH FORD, 9135 WINCHESTER ROAD, FRONT ROYAL, VIRGINIA 22630) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11096666 — an unverified report by a vehicle owner.
TAKATA RECALL THIS RECALL IS FROM 2016 AND WHENEVER I TRY AND HAVE TI FIXED I AM STILL TO THIS DAY I AM TOLD THAT THE "PARTS ARE NOT IN AND CANNOT BE ORDERED YET" THIS IS INSANE AND THESE COMPANIES NEED TO BE HELD ACCOUNTABLE FOR THEIR MISTAKES AND FOR USING DEFECTIVE PARTS TO CUT CORNERS AT THE DETRIMENT OF THE CONSUMER.
NHTSA complaint #11092309 — an unverified report by a vehicle owner.
TAKATA RECALL. I WAS NOTIFIED BY FORD THAT PARTS WERE AVAILABLE TO CORRECT THIS. HAVE BEEN WAITING ALMOST 2 YEARS. CALLED LOCAL DEALER AND THEY DO NOT HAVE PARTS. CONTACTED FORD AND THEY WERE NOT ABLE TO HELP EITHER. I WANT TO MAKE SURE YOU KNOW THAT FORD IS NOT ABLE TO CORRECT THIS IN CASE THEY ARE REPORTING IT AS CORRECTED. IT'S NOT FOR LACK OF TRYING BY CONSUMERS TO GET IT FIXED.
NHTSA complaint #11090485 — an unverified report by a vehicle owner.
TAKATA RECALL - JUST RECEIVED A NOTICE A FEW WEEKS AGO BUT WHEN I WENT TO MAKE AN APPOINTMENT AT THE DEALER THEY HAD ALREADY RUN OUT OF REPLACEMENT PARTS. THERE WAS NO SCHEDULED DATE FOR ADDITIONAL REPLACEMENT PARTS TO ARRIVE AT THE DEALER.
NHTSA complaint #11089733 — an unverified report by a vehicle owner.
TAKATA INFLATORS. I HAVE BEEN WAITING & WAITING. FINALLY, I RECIEVED A NOTICE FROM FORD MOTOR COMPANY THAT THE REPAIR IS AVAILABLE & TO CONTACT THE DEALER FOR THE REPAIR. I DID, HOWEVER, THE DEALER POLITELY INFORMED ME THAT THEY DO NOT KNOW WHY FORD WOULD SEND OUT THESE NOTICES WHEN IN FACT, THEY STILL DO NOT HAVE THE PARTS. EXTREMELY FRUSTRATING FOR ALL PARTIES INVOLVED. IT HAS BEEN OVER A YEAR NOW & STILL UNABLE TO USE THE VEHICLE.
NHTSA complaint #11083204 — an unverified report by a vehicle owner.
TAKATA RECALL - LETTER FROM FORD TODAY (3/26/18) "PLEASE CALL YOUR DEALER WITHOUT DELAY AND REQUEST A SERVICE DATE FOR RECALL 16S26 TO RECEIVE YOUR FREE REPAIR". I DID. SERVICE REP SAID THEY COULD NOT SCHEDULE ME BECAUSE THE DEALERSHIP HAS NO IDEA WHEN OR HOW MANY OF THE REPLACEMENT PARTS WILL BE COMING. ME : WILL I GET ANOTHER (3RD) LETTER TELLING ME WHEN THE PARTS ARE AVAILABLE ? THEM : NO, YOU'LL JUST HAVE TO KEEP CALLING BACK. ME : AARRRGGHHHHH. ALSO IN THE LETTER, "IF YOU HAVE DIFFICULTIES GETTING YOUR VEHICLE REPAIRED PROMPTLY ... CONTACT OUR FORD CUSTOMER RELATIONSHIP CENTER 1-866-436-7332. I DID. WHEN I ASKED WHY FORD DEALERSHIPS DON'T KNOW WHEN OR HOW MANY PARTS THEY ARE GETTING I WAS PUT OH HOLD. AFTER 19 MINUTES ON THE PHONE I WAS TOLD PARTS "SHOULD BE AVAILABLE BY FRI. 4/9/18" AND THAT IT WAS UP TO ME TO KEEP CALLING TO SEE WHEN AND IF MY DEALERSHIP HAD THE PARTS AVAILABLE. (1) IN THIS DAY AND AGE, IS IT TOO MUCH TO ASK THAT THE DEALERSHIPS BE RESPONSIBLE FOR NOTIFYING AUTO OWNERS WHEN THE FREAKING PARTS ARE AVAILABLE SO THEN THEY COULD CALL TO SCHEDULE THEIR REPAIR ??? (2) LETTER STATES "IF AN INFLATOR EXPLODES SHARP METAL FRAGMENTS COULD STRIKE THE PASSENGER OR OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH." DOESN'T THIS MAKE THE CAR UNSAFE TO DRIVE AT ALL ? I'VE ONLY OWNED IT SINCE JULY 2017 AND BECAUSE OF THIS RECALL HAVE DRIVEN IT LESS THAN 500 MILES YET MY INSURANCE PAYMENTS OF $50/MONTH KEEP ON A COMIN'. THIS RECALL PROCESS IS (A) BROKEN, AND (B) FRUSTRATING SINCE I REALLY SHOULDN'T BE DRIVING THIS CAR AT ALL, YET FORD SAYS DON'T WORRY, JUST DON'T ALLOW ANYONE TO SIT IN THE PASSENGER SEAT. YOU WOULD THINK FORD WOULD PAY A LITTLE MORE ATTENTION TO THEIR DEDICATED MUSTANG OWNERS ... WOULDN'T YOU ?? THANKS FOR YOUR TIME, DOUBT THERE'S ANYTHING YOU CAN DO ABOUT HOW THEY MANAGER THEIR RECALL. LET ME REITERATE - AAARRGGHHH. :-(
NHTSA complaint #11081381 — an unverified report by a vehicle owner.
"TAKATA RECALL" FORD DEALERSHIP CLAIM THAT THEY DO NOT HAVE THESE PARTS TO REPLACE THE RECALLED AIRBAGS. FORD HAS SENT A LETTER STATING THAT THE AIRBAGS ARE BEING MANUFACTURED BUT WILL NOT BE AVAILABLE UNTIL SPRING 2018.
NHTSA complaint #11080729 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 (NA) FORD MUSTANG GT. THE CONTACT RECEIVED AN UNKNOWN RECALL FOR THE AIR BAGS; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (BOB MAXEY FORD, 1833 E JEFFERSON AVE, DETROIT, MI 48207 (313) 392-9200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11071796 — an unverified report by a vehicle owner.
"TAKATA RECALL" IN DECEMBER 2015 FORD ISSUED A TAKATA AIRBAG RECALL FOR MY CAR THEY REPEATED THAT RECALL AGAIN IN DECEMBER 2017 WITH A WARNING THAT NO PASSENGERS SHOULD TRAVEL IN THE CAR UNTIL CORRECTED - FROM 2015 UNTIL NOW NO PARTS ARE AVAILABLE TO MAKE THE REPAIR ACCORDING TO FORD - SEEMS ASSININE THAT A RECALL OF THIS IMPORTANCE SHOULD TAKE OVER TWO YEARS TO RESOLVE. SEEMS FORD IS NOT ATTEMPTING TO REALLY ADDRESS THE PROBLEM - I HAVE WRITTEN THEM WITH NO RESPONSE.
NHTSA complaint #11071748 — an unverified report by a vehicle owner.