2022 Ford Mustang Mach E electrical problems

ELECTRICAL SYSTEM

The high voltage battery junction box connector has failed. There have been two recalls one software and one to replace this part the high voltage battery junction box with a more robust part to handle thermal loads. As of now there are zero recalls on my car open so they are all done. The first time this component failed was around 24k miles ish it's now 56k miles ish and it has failed again even after two recalls and an investigation around the same exact time. This means one of two things has happened either somehow the recalls by Tim Moran ford where not done properly and somehow the older failed part number was installed in my car or the more likely senario is that fords supposed robust part was just a simple part number change without a robust enough design to handle the thermal load. I would like to think that Tim Moran ford who is independent from for has done there due diligence the first time it was replaced and but the correct part number which leads me to conclude the investigation by the NHSTA that resulted in a part change did not fix the issue at hand and the car is now unsafe to drive as this is the second time it has happened to me on this vehicle. Thank god this time I was not going through a curve and headed off road. Same issue almost exact same failure part gone wrong and same issue to date. I demand not only for myself but the safety of others as a former Quality Assurance Representative of electronics on Hueys and Cobras that this be re investigated immediately. It is to late in the game to have zero recalls on my car open two that have been done and the same part fails a second time this should never happen to anyone if it has already been investigated and supposedly fixed. I do not believe it is fixed and the car is not safe to drive I'm hesitant to even go get it when it's ready next week with this serious safety flaw in the design of this vehicle with it still incurring.

NHTSA complaint #11758349 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I am unsure, but I think it's the High Voltage Battery Junction Box. A week after buying the car used from Aaron Ford of Poway, I received a Safely Stop now warning, then the car broke down on the middle of the turning lane into my job a medical clinic putting myself, patients, other drivers, and my coworkers all on danger as it is a busy street. The hazard lights would not work, and the car would not go into neutral. The next day, all the dealership did was replace the 12v battery, then I only got 1 mile from the dealership before it broke down again in an even more busier and dangerous highway in the slow lane and crosswalk. The hazard lights would not work, and the car would not go into neutral.

NHTSA complaint #11757487 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ford Mustang Mach-E. The contact stated that while driving at an undisclosed speed, the vehicle became inoperable and the vehicle stalled, and the gear shifter was inoperable. The contact exited the vehicle and was unable to re-enter the vehicle because the doors were locked and failed to unlock. The messages "Service Now" and "Battery Management" were displayed on the instrument panel. The pre-collision sensor warning light and several other unknown warning lights were illuminated. The failure had occurred on several occasions. The vehicle was towed to the residence, and the batteries were replaced. The contact researched the issue and became aware of an unknown recall; however, the VIN was not included. The vehicle was taken to a dealer, where it was determined that the battery management system needed to be reset. The vehicle was repaired, and the dealer advised the contact to drive the vehicle for 30-40 miles. However, after approximately 3 miles, the message "Stop Now" was displayed on the instrument panel, and the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

NHTSA complaint #11750812 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

On 6/4, I completed a long road trip of over 650 miles. When I got back into my vehicle to move it to where it would be parked for the night, it displayed messages for a Powertrain Malfunction/Reduced Power and a High Voltage Battery Warning. I powered the car off and back on within about 5 minutes, and the messages were still being displayed. I connected a code scanner to the car and the car had stored codes P0D0F and P0AA4. Both of these codes indicated a fault with the High Voltage Battery Junction Box, a known issue with the Mustang Mach E. I was able to drive the car to a dealer the next day without incident but am wary of trusting the vehicle to make the same trip back home.

NHTSA complaint #11742422 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Vehicle stated "PARKING BRAKE FAULT". Driver (myself) discovered electric parking brake was stuck in the ON position and would not disengage. Vehicle could not be moved on its wheels. Vehicle was in parking garage, and driver became stranded for over 24 hours waiting for a low-clearance tow truck with a dolly that could move the vehicle. Ford dealer (Bill Brown Ford) inspected vehicle and discovered wiring immediately behind BOTH rear electric parking brake connectors were corroded and broken. Ford dealer stated there was an active recall for this issue (CSP 22P31 or TSB 22-2143), but that my vehicle's build date was not included. CSP 22P31 only includes build dates before 15 March 2022; Driver's vehicle has a build date of 24 June 2022. Ford dealer stated they repaired the vehicle by completing the procedures defined in recall CSP 22P31, but Ford did not cover the costs or acknoledge it as a recall repair due to the build date. tl;dr: The critical safety defect defined in Ford recall CSP 22P31 affects vehicles built in July 2022, but Ford has not expanded the recall to cover these vehicles. In this case, the corrosion led to DUAL failure of both rear electrical parking brake connectors, causing two exposed electrical circuits and lock-up of the parking brake.

NHTSA complaint #11741491 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

When starting car the instrument cluster was entirely blank. Center infotainment was functional. Due to use of digital dash in the car there were no warning lights or any information including speed available. It is unknown if any safety/driver assist systems were on or off because the display was non-functional. Issue resolved after performing 1 or more software resets documented across the internet but not documented in the manual. Steps to reset appear to be: 1) Perform a hard reset of the car (hold brake 15 sec, release brake 15 sec, press start without bake). 2) Allow car to fully reset and then turn off. 3) Move far enough away from car to trigger locks and put car into low power mode. 4) Return to car and power on. Hard reset did not provide immediate fix. Sync soft reset did not work.

NHTSA complaint #11731487 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

On December 17, 2022, I purchased a new 2022 Ford Mustang Mach-E, VIN [XXX] -Lewis of Hoover Inc. for $48,665.00. Seven months later, the vehicle suffered a complete loss of drive power at highway speed — a near-serious injury (if not fatal) incident on a vehicle Ford had already identified as defective and subject to recall. In approximately July-August 2023 — seven months after purchase with only approximately 13 miles at purchase — the vehicle lost all drive power while I was driving on the freeway [XXX] ) at [XXX] le stalled completely. I was fortunate no vehicles struck me. The vehicle eventually restarted. I drove directly home and did not continue with my planned out of town trip. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11726480 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

File against: Ford Motor Company Vehicle: 2022 Ford Mustang Mach-E VIN: [XXX] Safety Complaint While driving, the vehicle unexpectedly slowed down, lost power, and became inoperable, creating a serious safety hazard. I was able to pull over safely, but the sudden loss of motive power occurred during active roadway conditions. Dealer diagnosis identified a wiring harness connector failure affecting communication between vehicle control modules. After the repair, the same issue reoccurred within one to two days, again causing loss of power. The vehicle is currently back at the dealership, and the underlying defect has not yet been permanently resolved. This recurring electrical failure represents a loss-of-motive-power safety risk that may indicate a broader wiring harness defect affecting vehicle reliability and safety. Thanks and Regards INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11718385 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Car gave an error in the middle of the trip and displayed 'Stop Safely Now'. Will not start and run after this warning. The extended battery was fully charged before the trip and after 100 miles of driving it showed this message with 54% battery left.

NHTSA complaint #11715278 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Passenger front door stopped opening from the outside. there is no power going to the door at all. There are alert codes appearing on the dashboard "passenger door ajar" "door fault. service required" I have taken it to Ford multiple times over the last 1 year, starting Dec 2024, for a fix and they are unable to find a solution. they attempted replacing physical parts with no success. There were no warning signs before this happened. One day i went to close my front passenger door and it would not open back up. This presented as a safety risk to me when I was being followed by a stranger, with my infant with me. I got in the car and pressed the lock button, but the stranger was still able to open my door. luckily I was able to drive away fast enough. however. because the door was seen as ajar, the car will not lock. this is a major safety issue when I cannot secure my vehicle to keep me and my child safe!

NHTSA complaint #11699783 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ford Mustang Mach-E. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The messages "Stop Safely Now", "Service Advancetrac", "Overdrive Off", and "Pre-Collision Indicator Off" were displayed. The contact pulled over and parked the vehicle. The vehicle failed to restart, and the 12-volt battery was drained. The vehicle was towed to the residence. The vehicle was later towed to the dealer, who determined that the high-voltage battery contactor needed to be replaced. The dealer performed the recall repair under NHTSA Campaign Number: 22V412000 (Electrical System); however, the failure persisted. The vehicle was not repaired and remained with the dealer. The manufacturer was made aware of the failure, and two cases were filed. The failure mileage was 104,442.

NHTSA complaint #11690492 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My wife was driving on the parkway when her Mustang Mach-E started flashing multiple warning messages on the HUD. The vehicle suddenly died with no power. She was in a center lane of traffic in a 6-lane section. The vehicle did not let her put the car into neutral to push it out of the way. When they tried to get back into the car they found that it would not open and after she and the police officer who stopped searched Google and YouTube, they learned that there is no way to manually open the vehicle with no power. This was confirmed by the dealership.

NHTSA complaint #11684610 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The recall has no estimated repair date: the initial notification was June 16th. This has passed a reasonable amount of time, with no repair but a "we think we might fix it around the 3rd quarter of 2025" - definitely not satisfying the law. Tesla already had one death from entrapment post accident: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11678294 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ford Mustang Mach-E. The contact received notification of NHTSA Campaign Number: 25V404000 (Electrical System, Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to exit the vehicle, the doors automatically locked independently. The contact called AAA o assist with unlocking the vehicle to be able to exit the vehicle. The dealer was contacted and confirmed that there was no fix yet available. The manufacturer was made aware of the failure and sent AAA to assist the contact. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA complaint #11675341 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ford Mustang Mach-E. The contact stated that the rear driver's side door and passenger's side doors failed to open intermittently. The vehicle was taken to an unknown dealer, where the failure could not be duplicated. The contact later became aware that the VIN was included in NHTSA Campaign Number: 25V404000 (Electrical System, Latches/Locks/Linkages), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact that the VIN was not included in the recall; however, the VIN tool confirmed that the VIN was included in the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 25,000. VIN tool confirms parts not available.

NHTSA complaint #11670444 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My 2022 Ford Mustang Mach-E has experienced a complete failure of the front passenger door latch. The electronic latch (e-latch) button does not light up or respond, and the door remains fully open and cannot be latched or secured. This occurred without any damage or external cause. I’ve been informed that this issue requires full latch replacement at my expense, totaling over $760. I’m also aware of a pending recall (25S65) related to 12V discharge and door latch functionality, but I’ve been told my vehicle is not currently covered — even though the symptoms appear directly related. This is a safety-critical failure because the door cannot be secured while driving, creating a serious risk of passenger ejection in motion. This issue appears to be common among early Mach-E models and should be formally investigated.

NHTSA complaint #11667615 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ford Mustang Mach E. The contact received notification of NHTSA Campaign Number: 25V404000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and advised the contact that the part to do the recall might be available by the end of 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11667739 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I was driving my car like normal when a handful of warning signs popped up on the front screen and the brakes went out. I could only stop by pushing on the pedal with all my force, and it eventually slowed the car to a stop, but took an incredibly long distance to do so. A handful of warning lights popped on the screen when this happened: -Power train malfunction/reduced power - antilock brake fault - pre collision assist not available - hill start assist warning

NHTSA complaint #11661751 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

- What component or system failed or malfunctioned, and is it available for inspection upon request? According to the technician, there was a 12-volt battery in the beginning, but after staying in the shop for three days, they found that it was HVBJB, also known as the bussed electrical center (BEC). The car was recalled last July and was in the shop for about a month for HVBJB, also known as the bussed electrical center (BEC). The shop had already replaced the part last year. - How was your safety or the safety of others put at risk? The car suddenly stopped and lost battery power when I was driving on [XXX] going to [XXX]. Las Vegas, Nevada. The car turned off, and there was an error message on the screen. I could not move the car anymore. "When the car suddenly stopped, my wife and I felt like we had hit a wall at 45 miles per hour". - Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, last year, it was by Galpin Ford in Los Angeles when the vehicle was called for a recall in that specific part, and now it was by Gaudin Ford in Las Vegas when this incident happened and they claim they need to replace the same part. Recall Reference Number: 23S56 - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, last year, it was by Galpin Ford in Los Angeles when the vehicle was called for a recall in that specific part, and now it was by Gaudin Ford in Las Vegas when this incident happened and they claim they need to replace the same part. Recall Reference Number: 23S56 - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11647515 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

While driving, the car suddenly stopped, showed a "Stop Safely Now" warning and stopped in the middle of a busy road. Car went into Park and could not be moved from the middle of a busy road. Remained in Park and could not even be shifted into Neutral to be pushed out of the way of bust traffic. Very dangerous. No prior warning. Car had to be towed and now at deal for investigation into cause.

NHTSA complaint #11632408 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Ford knowingly sold unsafe vehicles. NHTSA caught them and forced a recall on the High Voltage Junction Box (they are still failing, so you may want to look into this). But what they have hidden from you and all of it's customers that they suckered in buying their defective product, is that the front motors, have undersized wiring, which could cause a fire . They have attempted to hide this from the public, by limiting the power of the car to 5 seconds of full power and then dramatically decreases the power after that. The sold the cars to consumers without revealing that fact, so folks bought the performance "GT" versions and yet they are neutered. It's only a matter of time, where those tiny wires in the front motors give up and start causing fires. It's time for the government to stand up for he consumer here. I've brought it to [XXX] 's attention, but they are hoping we all go away and allow them to get away with selling a defective potentially dangerous vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11621808 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

The contact owns a 2022 Ford Mustang Mach-E. The contact stated while operating the vehicle, the messages "Passenger’s door ajar" and "Driver’s door ajar" were displayed along with the message "Stop Safely" before the vehicle suddenly turned off. The vehicle could not be restarted and was later towed to the local dealer. The dealer diagnosed that the 12-volt Lithium Ion Battery was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 55,000.

NHTSA complaint #11618917 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My car lunges forward randomly. I have called ford and went to ford several times.

NHTSA complaint #11608801 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ford Mustang Mach-E. The contact stated while attempting to enter the vehicle, the key fob was not working as needed. The contact attempted to use the key, and then attempted to use the emergency front trunk access panel to access the 12-V battery. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the 12-V battery and several electrical modules needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 25,000.

NHTSA complaint #11608476 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I was driving on the freeway when out of nowhere the vehicle alerted me to "Stop safely now". I no longer had any power and could not accelerate. I was doing 70 MPG in the middle lane and had to switch to the right lane, then to the shoulder of a busy interstate. This was extremely dangerous as I was losing speed quickly, and luckily had no one to my right side. If there was traffic I would have been at risk with anyone to my right also at risk. Once I was on the shoulder I tried to restart the vehicle with no success, eventually it just completely lost all power. This vehicle is full electric and had 76% charge at the time of the incident with 23,642 miles. I am very dissatisfied with how unreliable this vehicle was by just turning off in the middle of the road. The worst part was Ford roadside assistance took over 5 hours to get the vehicle towed to the dealership. I was stranded on the side of the freeway, completely unacceptable.

NHTSA complaint #11607805 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

After plugging my Mach-E into a Blink Charger at Sheehy Ford in Ashland, VA my vehicle became disabled and will not go into propulsion mode. The car is now 98% charged but will not come out of Park. The dealership blames a NHTSA stop work order on a software update that in their words would resolve the issue.

NHTSA complaint #11601216 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

- What component or system failed or malfunctioned, and is it available for inspection upon request? According to Ford Service, this is confirmed to be a High Voltage Battery Junction Box failure (HVBJB). The part is pending replacement currently at Central Ford, CA. While Ford issue recall (23S56) to replace all HVBJBs in Extended Range and GT model '21 and '22 vehicles built before May 24, 2022, my car was built after the date. - How was your safety or the safety of others put at risk? The failure of HVBJB directly leads to the lose of power suddenly when driving on the highway. I was cruising on california state highway CA-110 while the car pops up "stop safely now" on the instrument cluster. I lost all power for acceleration and relies purely on 12V battery to power the accesories. There was no emergency lane near the location of the incident which leads to the blockage of highway on the junction from CA-110S to I-10W. This post a significant threat to me as the driver and all other drivers on highway. More importantly, the 12V almost died before the tow truck and police could arrive to solve the incident. Fortunately, I was not hit by ongoing vehicles, but multiple vehicles have to brake agressively to prevent collision. The car was unable to be shifted to N or D since the incident. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle had been inspected by Service department at Central Ford and confirmed by engineers at Ford to be a HVBJB failure. - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 2 warnings and notifications can be seen from information cluster: "Full accessory power active", and "Stop safely now." There is no information displayed on the main infotainment screen.

NHTSA complaint #11585336 — an unverified report by a vehicle owner.