FaultScore

2003 Ford Mustang seat belt problems

16 of the 181 complaints about the 2003 Ford Mustang are about the seat belts — 9% of everything reported for this model year. Half of the failures with a mileage on record happened before 65,425 miles.

A

16

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Seat Belts 14 87.5%
Retractor 2 12.5%

Seat Belts across every Ford Mustang year

1988 10 4.1%
1989 20 8.3%
1994 14 5.8%
1996 13 5.4%
1997 19 7.9%
1998 19 7.9%
1999 21 8.7%
2000 39 16.1%
2001 22 9.1%
2002 13 5.4%
2003 16 6.6%
2015 10 4.1%
2016 10 4.1%
2017 16 6.6%

What owners said

Filed with NHTSA, in their own words.

Georgetown, TX

SEAT BELTS

The Belt Strap will get twists along the length. The Body Pillar clip refuses free movement. This is aggrevating for a Driver in the Seat. Driver in vain pushes Power Seat back to allow the Belt to clip into Latch at the Console. Reality. The car is 22-yrs old. Owner expects indifference by the local Ford shop. Both a neighbor & the Owner had a hard time about service. What does the Owner thinks a good solution? Late Model Restoration is this Model's best parts hope. A indy-body shop near the home of the car a repair alternative. Owner is [XXX] in a [XXX] & uses the Car as a Daily Driver. May be able to upload images of the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11645931 — an unverified report by a vehicle owner.

at 26 miles LA Habra Heights, CA

SEAT BELTS

SEAT BELTS BOTH SIDES NEVER WORKED TO THIS DAYY. I TOOK THE CAR BACK TO THE DEALER TWICE THEY NEVER FIXED THE PROBLEM.THE BELT S WILL NOT RETRACT INTO THE HOLDER BELTS LAY DOWN GET STUCK IN DOOR AND DANGLE OUT SIDE CAR

NHTSA complaint #11003461 — an unverified report by a vehicle owner.

West Allis, WI

SEAT BELTS

BOTH THE FRONT SEATBELTS WILL NOT RETRACT, WITHOUT CONSIDERABLE EFFORT. THIS RESULTS IN DRIVING WITH THE BELT VERY SLACK OVER THE CHEST AND LAP. I'M VERY CONCERNED THAT IF I AM INVOLVED IN AN ACCIDENT, THIS SLACK WILL PERMIT INJURY. I HAVE LOOKED OVER YOUR DATABASE OF CUSTOMER COMPLAINTS, AND THIS EXACT DEFECT HAS BEEN DOCUMENTED TIME AFTER TIME, WITH NO ACCOUNTABILITY BY FORD MOTOR CO.. I KNOW YOUR "STANDARD BOILER-PLATE RESPONSE" IS THAT FORD'S NUMBER ONE CONCERN IS SAFETY, BUT WHY DO YOU CONTINUE TO IGNORE THIS OBVIOUS, CONTINUING DEFECT, YEAR AFTER YEAR? IS SAFETY IMPORTANT, OR NOT?

NHTSA complaint #10762960 — an unverified report by a vehicle owner.

at 143,000 miles Olympia, WA

SEAT BELTS

I RECENTLY PURCHASED THIS VEHICLE AND NOTICED THE NEXT DAY THAT THE PASSENGER SEAT BELT WILL NEITHER RETRACT OR EXTEND TO A USABLE LENGTH . ONLINE I HAVE NOTICED NUMEROUS SIMILAR COMPLAINTS. MY LOCAL DEALER WANTS $287.00 PLUS LABOR OF APPROXIMATELY 2 HOURS TO REPAIR AND FROM WHAT I'M SEEING THERE IS NO GUARANTEE IT WILL BE FIXED.

NHTSA complaint #10692684 — an unverified report by a vehicle owner.

at 80,000 miles Marysville, CA

SEAT BELTS

ALL 4 SEAT BELTS HAVE OPERATIONAL ISSUES. PASSENGER SEAT BELT FULLY EXTENDED AND WILL NOT RETRACT. DRIVER SIDE SEMI FUNCTIONAL WILL NOT RETRACT FULLY. BOTH REAR DIFFICULT TO RETRACT. CLEAR COAT ON FRONT BUMPER AND SPOILER COMING OFF IN SHEETS.

NHTSA complaint #10680390 — an unverified report by a vehicle owner.

at 15,000 miles Virginia Beach, VA

SEAT BELTS

PASSENGER SEAT BELT STARTED STICKING AND BEING HARD TO PULL OUT IN 2005, I TOOK IT BACK TO DEALERSHIP THEY STATED IT WAS OK, I HARDLY USED THAT PASSENGER SEATBELT BECAUSE I USUALLY DRIVE ALONE. IN 2009 IT GOT STUCK IN THE HOLDER AND I COULD NOT PULL IT OUT, AT THAT POINT THE FORD DEALERSHIP WANTED OVER $300.00 TO REPLACE THEIR ALREADY DEFECTED SEATBELT. I CHECKED JUNKYARDS IN THREE DIFFERENT STATES AND ALL THE 2003 FORD MUSTANG PASSENGER SEATBELTS WAS BROKEN. MY HEADLIGHT COVER IS MADE OF SOME SORT OF SUBSTANDARD PLASTIC THAT FOGGED UP AND MADE IT DIFFICULT TO SEE CLEARLY AND PLUS IT CAUSES MY CAR TO FAILS INSPECTION. FORD DEALERSHIP REQUESTED THAT I PAY THEM OVER $600.00 TO REPLACE HEADLIGHTS WITH MORE DETECTED HEADLIGHT. I CALL FORD HEADQUARTER TO NO AVAIL. HEADLIGHTS AND SEATBELT ARE VERY IMPORTANT TOOLS FOR SAFETY ON THE ROAD AND AS LONG AS THE CAR MANUFACTURER CAN GET AWAY WITH WEIGHTING THE ODDS* WITH PEOPLE LIVES WE ARE ALL IN DANGER!!!!! * ANALYZING IF IT IS CHEATER TO RECALL VEHICLES OR TO PAID THE LAWSUITS IN THE EVENT OF INJURIES OR DEATHS.

NHTSA complaint #10586103 — an unverified report by a vehicle owner.

Hanford, CA

SEAT BELTS

THE SEAT BELTS IN THE FRONT WILL NOT RETRACT. WENT TO THE JUNK YARD AND EVERY CAR I FOUND HAD THE SAME PROBLEM. I DON'T UNDERSTAND WHY THEY HAVE NOT RECALLED THEM. YOUR OLDEST SEAT BELTS ON OTHER CARS STILL WORK. SO WHY WOULDN'T THESE STILL WORK?? IT IS A BIG SAFETY PROBLEM BECAUSE PEOPLE CAN'T AFFORD TO BUY NEW ONES.

NHTSA complaint #10572596 — an unverified report by a vehicle owner.

at 9,066 miles Zanesville, OH

SEAT BELTS

TL* THE CONTACT OWNS A 2003 FORD MUSTANG. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SEAT BELTS FAILED. THE SEAT BELTS WOULD NOT RETRACT AND WOULD BECOME STUCK AND/OR TWISTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE SEAT BELT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,066 AND THE CURRENT MILEAGE WAS 65,703.

NHTSA complaint #10489248 — an unverified report by a vehicle owner.

at 60,000 miles Newport Richey, FL

SEAT BELTS

TL* THE CONTACT OWNS A 2003 FORD MUSTANG. THE CONTACT STATED THAT BOTH FRONT SEAT BELTS FAILED TO RETRACT PROPERLY. THE VEHICLE WAS TAKEN THE DEALER. THE DEALER CONFIRMED THE SEAT BELTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED . THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 90,000.

NHTSA complaint #10455696 — an unverified report by a vehicle owner.

Avondale, AZ

SEAT BELTS

MY PASSENGER SEAT BELT WILL NOT COME OUT AT ALL. THE BELT IS NOT LONG ENOUGH FOR ANYONE TO SIT IN. PLUS MY DRIVER SIDE WILL NOT GO BACK AND ALWAYS SLAMS IN MY CAR DOOR. I SEE MULTIPLE ISSUES WITH 2003 MUSTANGS ONLINE EVERYWHERE AND FORD TOLD ME ITS MY PROBLEM. I AM CONCERNED ABOUT THE SAFETY TOO WITH THIS PRODUCT. HOW CAN FORD BE HELD RESPONSIBLE FOR SUCH FAULTY PRODUCT AND DOES IT TAKE AN ACCIDENT OR DEATH TO FIX THIS? OR CAN WE BE PREACTIVE INSTEAD OF REACTIVE. JUST LOOK AROUND AND YOU WILL FIND MORE PEOPLE ARE HAVING THE SAME ISSUE WITH FORD MUSTANGS! PLEASE HELP.

NHTSA complaint #10444040 — an unverified report by a vehicle owner.

Colorado Springs, CO

SEAT BELTS

DRIVER SIDE SEAT BELT DOES NOT RETRACT ON ITS OWN. YOU HAVE TO MANUALLY MESS WITH IT TO GET IT TO RETRACT. SOMETIMES IT HAS A DIFFICULT TIME OF PULLING IT OUT TO BUCKLE. ALTHOUGH STILL OPERABLE, I DON'T BELIEVE THIS IS SAFE.

NHTSA complaint #10430775 — an unverified report by a vehicle owner.

at 70,850 miles Sandown, NH

SEAT BELTS

PASSENGER SIDE SEAT BELT FAILURE - WILL NOT RETRACT OR COME OUT.

NHTSA complaint #10423258 — an unverified report by a vehicle owner.

at 78,000 miles Loganville, GA

SEAT BELTS

PASSENGER SIDE FRONT SEAT BELT CONTINUALLY LOCKS UP. SEATBELT IS COMPLETELY INOPERATIVE RIGHT NOW AND WILL NOT RETRACT OR COME OUT. ASKED FORD ABOUT THE VOLUNTARY RECALL I HAD SEEN ELSEWHERE AND WAS TOLD THAT THERE WAS NONE AND PARTS WERE $300 TO FIX AND TWO HOURS OF LABOR TO INSTALL AND WOULD CARRY A 12 MONTH/12,000 MILE WARRANTY. TOLD THEM THAT SEAT BELTS WERE A SAFETY ISSUE THAT THEY NEEDED TO LOOK AT. RECEIVED A SEATBELT VIOLATION TICKET ON THE WAY HOME AND SINCE HAVEN'T DRIVEN THE VEHICLE WITH A PASSENGER.

NHTSA complaint #10329467 — an unverified report by a vehicle owner.

at 98,000 miles SAN Antonio, TX

SEAT BELTS:FRONT:RETRACTOR

TL*THE CONTACT OWNS A 2003 FORD MUSTANG. THE CONTACT OBSERVED THAT THE PASSENGER FRONT SHOULDER BELT RETRACTOR WAS INOPERATIVE. THE PASSENGER SEAT BELT RETRACTOR WEBBING FAILED TO EXTRACT WHENEVER WORN BY AN OCCUPANT. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 98,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10299667 — an unverified report by a vehicle owner.

Sylvania, AL

SEAT BELTS

MY COMPLAINT IS ABOUT THE SEAT BELTS. THEY GET TWISTED UP EVERY TIME YOU USE THEM. MY PASSENGER SEAT BELT IS LOCKED RIGHT NOW AND I CANT EVEN USE IT.

NHTSA complaint #10266007 — an unverified report by a vehicle owner.

at 45,000 miles Burlington, WA

SEAT BELTS:FRONT:RETRACTOR

DRIVERS SEATBELT NOT RETRACTING PROPERLY. FREQUENTLY HAVE TO DRIVE WITHOUT THE SEATBELT AS IT GETS PROGRESSIVELY TIGHTER. WHEN PUTTING ON THE SEATBELT I CAN FEEL A LOT OF TENSION ON THE BELT FOR SOME REASON. ALSO AT TIME IT WILL NOT RETRACT AT ALL AND HANGS LOOSE.

NHTSA complaint #10028362 — an unverified report by a vehicle owner.

Other 2003 Ford Mustang problems

← Full 2003 Ford Mustang report