FaultScore

2002 Ford Mustang seat belt problems

13 of the 159 complaints about the 2002 Ford Mustang are about the seat belts — 8% of everything reported for this model year. Half of the failures with a mileage on record happened before 62,250 miles.

F

13

Complaints

2

Crashes

0

Fires

2

Injuries

Exactly what failed

Seat Belts 7 53.8%
Retractor 4 30.8%
Webbing 1 7.7%
Front 1 7.7%

Seat Belts across every Ford Mustang year

1988 10 4.1%
1989 20 8.3%
1994 14 5.8%
1996 13 5.4%
1997 19 7.9%
1998 19 7.9%
1999 21 8.7%
2000 39 16.1%
2001 22 9.1%
2002 13 5.4%
2003 16 6.6%
2015 10 4.1%
2016 10 4.1%
2017 16 6.6%

What owners said

Filed with NHTSA, in their own words.

at 146,000 miles Portland, OR Crash 2 injured

SEAT BELTS

THERE WAS A VEHICLE IN FRONT OF ME. BOTH VEHICLES WERE TRAVELING AT THE SAME SPEED. THE CAR IN FRONT OF ME ANCHORED THE BRAKES. I WAS 3 CAR LENGTH BEHIND. TH ABS FAILED AND DID NOT ALLOW THE BRAKES TO RESUME. WE HIT THE BACK END OF THE CAR IN FRONT AT 35MPH. THE PASSENGER SEATBELT BROKE ENDING MY FIANCE HEAD INTO THE WINDSHIELD. THE AIRBAGS DID NOT DEPLOY CAR WAS TOTALED AND THE TOYOTA DID NOT HAVE A SCRATCH: MYSELF AND MY GIRL ARE BOTH INJURED. I PURCHASED THIS CAR 5/14. I BELIEVE THERE MAY NOT BE AIRBAGS AND I ALSO THINK THIS CAR ESCAPED HAVING TO HAVE A SALVAGE TITLE. WE ARE UPSET TO SAY THE LEAST. AS IT IS ONE THING BUT TO PUT A CONSUMERS LIFE AT RISK IS ANOTHER. THIS IS THE SECOND CAR FROM THIS DEALER SINCE MARCH 2014 THAT WE HAD BEEN GIVEN A DEATH TRAP.

NHTSA complaint #10654900 — an unverified report by a vehicle owner.

Corvallis, OR

SEAT BELTS

THE PASSENGER SEAT BELT DOES NOT COME OUT OR RETRACT. IT STUCK IN A HALF WAY OUT POSITION. IT CANNOT BE USED. IT HAS BEEN REPLACE TWICE ONLY TO GO BACK THE EXACT SAME WAY AND IS NOT SAFE TO USE. THE COST IS OVER $400.00 TO FIX IF YOU FIND THE PART.

NHTSA complaint #10525684 — an unverified report by a vehicle owner.

at 82,700 miles EL Dorado Hills, CA

SEAT BELTS

PASSENGER SIDE SEAT BELT HAS ALWAYS BEEN SLOW TO RETRACT. NOW IT WILL NOT RELEASE AT ALL. DEALER REFUSES TO FIX OR REPLACE AS A DEFECT. WILL CHARGE OVER $500 TO FIX. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT, HAS BEEN TAKEN CARE OF, AND HAS NOT BEEN ABUSED AS THE CAR HAS LESS THAN 83K MILES. I THOUGHT SEAT BELTS WERE GUARANTEED FOR THE LIFE A VEHICLE!

NHTSA complaint #10505130 — an unverified report by a vehicle owner.

at 50,000 miles Roanoke Rapid, NC

SEAT BELTS

TL* THE CONTACT OWNS A 2002 FORD MUSTANG. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT RETRACTOR WAS JAMMED. THE SEAT BELT WOULD NOT MOVE AND THE CONTACT FELT THAT IT WAS A SAFETY ISSUE THAT THE MANUFACTURER SHOULD REPAIR. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO KNOWN SIMILAR FAILURES. THE FAILURE MILEAGE WAS 50,000.

NHTSA complaint #10460886 — an unverified report by a vehicle owner.

LOS Angeles, CA

SEAT BELTS

REAR PASSENGER SEATBELT DOES NOT RETRACT; UNUSABLE.

NHTSA complaint #10424629 — an unverified report by a vehicle owner.

at 80,000 miles Salem, OR

SEAT BELTS

WE HAVE HAD A 2002 FORD MUSTANG FOR ONE YEAR. THE PASSENGER SEAT BELT WILL NOT FUNCTION PROPERLY. IT WILL NOT COME OUT ALL THE WAY MAKING IT USELESS. I HAD THE DEALERSHIP LOOK AT IT. IT WAS FIXED FOR APPROXIMATELY A WEEK. IT IS NOW UNUSABLE AGAIN. FROM MY SEARCH ON THIS ISSUE THERE SEEMS TO BE A LOT OF COMPLAINTS ABOUT IT. WHY SHOULD I PAY FOR A NEW ASSEMBLY FOR SOMETHING THAT OCCURS FREQUENTLY WITH SIMILAR CARS AND IS NOT BEING TAKEN CARE OF BY FORD.

NHTSA complaint #10395364 — an unverified report by a vehicle owner.

at 62,000 miles Dumfries, VA

SEAT BELTS:FRONT:RETRACTOR

TL*THE CONTACT OWNS A 2002 FORD MUSTANG. HE STATED THAT SINCE THE DATE OF PURCHASED HE NOTICED THAT THE SEAT BELT RETRACTORS WERE DEFECTIVE. HE HAS NOT TAKEN THE VEHICLE TO THE DEALER. HE WILL NOT HAVE THE FAILURE REPAIRED, HE WILL SELL OR TRADE IN THE VEHICLE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 7400. UPDATED 5/17/2010 * CN UPDATED 06/17/10

NHTSA complaint #10313366 — an unverified report by a vehicle owner.

at 100,000 miles Jackson, MI

SEAT BELTS

2002 MUSTANG SEATBELTS DO NOT FUNCTION PROPERLY, WILL NOT RETRACT, AND CAN NOT PULL OUT. THAT MEANS THAT IT CAN NOT BE USED. I HAVE TALKED TO MAY PEOPLE THAT HAVE TOLD ME THIS IS A COMMON PROBLEM WITH THE MUSTANG. ANY INFO WOULD BE HELPFUL.

NHTSA complaint #10311709 — an unverified report by a vehicle owner.

at 62,500 miles Saint Petersburg, FL

SEAT BELTS:FRONT:WEBBING

DT*: THE CONTACT STATED THE FRONT PASSENGER SIDE SEATBELT WEBBING DID NOT RELEASE MORE THAN 3 INCHES. THE VEHICLE WAS PARKED WHEN THE SEATBELT BECAME UNUSABLE. THE VEHICLE HAS NOT BEEN INSPECTED CONCERNING THE SEATBELT. ADDITIONALLY, WHILE DRIVING 30MPH THE WINDSHIELD WIPERS WOULD NOT MOVE SMOOTHLY ACROSS THE WINDSHIELD. THE WIPERS MADE A THUMPING SOUND WHEN IN USE. THE WIPER BLADE ASSEMBLY WAS REPLACED PREVIOUSLY BY THE DEALERSHIP DURING A ROUTINE INSPECTION. THE DEALERSHIP DETERMINED THE WIPERS WERE THE CORRECT TYPE FOR THE VEHICLE. IT IS ALSO DIFFICULT TO SEE THROUGH THE FRONT WINDSHIELD WHEN IT IS RAINING. UPON INSPECTION THE DEALERSHIP DID NOT DETERMINE THERE WAS A PROBLEM WITH THE WINDSHIELD FOR VISIBILITY.

NHTSA complaint #10149821 — an unverified report by a vehicle owner.

at 35,000 miles Livonia, MI

SEAT BELTS:FRONT:RETRACTOR

DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. THE PART HAD BEEN REPAIRED. HOWEVER, IT CONTINUED TO FAIL.

NHTSA complaint #10097716 — an unverified report by a vehicle owner.

at 27,000 miles LOS Angeles, CA Crash 1 injured

SEAT BELTS:FRONT:RETRACTOR

WHILE DRIVING NORTH AT 45 MPH A VEHICLE TRAVELING SOUTH HIT CONSUMER'S VEHICLE HEAD ON. FRONT AIR BAGS DID NOT DEPLOY, AND DRIVER'S SEAT BELT DID NOT LOCK. DRIVER'S HEAD HIT THE STEERING WHEEL. DRIVER WAS TRANSPORTED TO THE EMERGENCY ROOM FOR TREATMENT OF NECK PAIN AND INJURIES TO THE LEGS.

NHTSA complaint #10059592 — an unverified report by a vehicle owner.

at 5,000 miles LAS Vegas, NV

SEAT BELTS:FRONT

BOTH FRONT SEAT BELTS FAILED TO RETRACT BACK INTO THE HOLSTER WHEN THEY WERE UNFASTENED. THE DEALERSHIP WILL BE CONTACTED. THE CAUSE HAD NOT BEEN DETERMINED.

NHTSA complaint #10054146 — an unverified report by a vehicle owner.

Torrance, CA

SEAT BELTS:FRONT:RETRACTOR

DRIVER SIDE SEAT BELT IS VERY SENSITIVE, IT WILL RETRACT WHEN VEHICLE HITS THE SLIGHTEST BUMP IN THE ROAD. DRIVER HAS TO UNHOOK SEAT BELT FOR SEAT BELT NOT TO RETRACT. *AK

NHTSA complaint #8012501 — an unverified report by a vehicle owner.

Other 2002 Ford Mustang problems

← Full 2002 Ford Mustang report