348 of the
728 complaints about the 2007 Ford Mustang are about the
airbag system — 48% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
70,000 miles.
there was a recall for my airbag in may of 2015, i purchased the vehicle in june of 2015. in october of 2015 i was involved in a serious MVA. my airbag did not deploy properly and the metal shards cut my face open. along with the faulty airbag my seatbelt did not lock up properly and i was almost ejected out of the vehicle. i started receiving mail and phone calls about fixing my faulty airbag in january of 2016. i had no idea there was even a recall for my vehicle until after my accident.
NHTSA complaint #11494163 — an unverified report by a vehicle owner.
Williamsburg, VA
AIR BAGS
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA Campaign Numbers: 19V001000 (Air Bags) and 15V319000 (Air Bags) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
NHTSA complaint #11476512 — an unverified report by a vehicle owner.
Jefferson, MA
AIR BAGS
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags) and 15V319000 (Air Bags) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted. The contact has stated that the vehicle belonged to her late uncle and was stolen. The vehicle is no longer exists and is not in her possession.
NHTSA complaint #11467285 — an unverified report by a vehicle owner.
Burbank, CA
AIR BAGS
The contact owns a 2007 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 15V319000 (Air Bags) and 19V001000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
NHTSA complaint #11463880 — an unverified report by a vehicle owner.
at 140,000 milesColumbia, MOCrash2 injured
AIR BAGS
The contact's son owned a 2007 Ford Mustang. The contact stated that while her son was accelerating from a stop, another vehicle had crashed on the driver's side of the vehicle. The air bags did not deploy upon impact. The contact's son was knocked unconscious and taken to the local hospital. The contact's son was treated for a head contusion and bruising to his chest and abdomen. The other driving was taken to the hospital in critical condition; however, his injuries were unknown. A police report was filed at the scene. The vehicle was towed from the scene to an independent mechanic. The manufacturer was notified of the failure and they offered no assistance. A dealer was not contacted. The vehicle was destroyed. The failure mileage was approximately 140,000
NHTSA complaint #11435566 — an unverified report by a vehicle owner.
at 102,000 milesJoliet, ILCrash1 injured
AIR BAGS
THE CONTACT OWNED A 2007 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SIDE AIRBAG ERRONEOUSLY DEPLOYED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A CONCRETE WALL. THE DRIVER OF THE VEHICLE WAS THE CONTACTS DAUGHTER. DURING THE INCIDENT, THE DRIVER SUSTAINED AN INJURED RIGHT ARM WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE DESTROYED VEHICLE WAS TOWED AWAY. THE MANUFACTURER AND LOCAL DEALER (UNKNOWN) WERE NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 102,000.
NHTSA complaint #11417594 — an unverified report by a vehicle owner.
Wright City, MO
AIR BAGS
AIRBAG RECALL
NHTSA complaint #11341536 — an unverified report by a vehicle owner.
at 139,000 milesSarasota, FL
AIR BAGS
I DON'T OWN THIS VEHICLE ANYMORE. CAN THE RECALL NOTICES STOP. YOU HAVE ONLY BEEN SENDING THEM FOR YEARS. AGAIN. I DON'T ONLY THE VEHICLE ANYMORE. THEREFORE I CAN NOT DO ANYTHING ABOUT RECALL NOTICE EXCEPT THROW IT OUT. SEND IT TO THE NEW OWNER.
NHTSA complaint #11270196 — an unverified report by a vehicle owner.
Woodbridge, VA
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BATTLEFIELD FORD (8820 CENTREVILLE RD, MANASSAS, VA 20110, (888) 698-0893) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11252899 — an unverified report by a vehicle owner.
Spring Creek, NV
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. GALLAGHER FORD (4613, 650 30TH ST, ELKO, NV 89801) PERFORMED THE RECALL REPAIR ON FEBRUARY 15, 2019; HOWEVER, THEY USED A FAULTY COMPONENT THAT CAUSED THE AIR BAG WARNING INDICATOR TO ILLUMINATE. THE DEALER HAD THE VEHICLE EVER SINCE AND WAS AWAITING THE PARTS TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11243544 — an unverified report by a vehicle owner.
Buffalo, KY
AIR BAGS
I HAD BOTH DRIVER & PASSENGER SIDE AIRBAGS REPLACED AT BOB SWOPE FORD IN ELIZABETHTOWN, KY 42701. THE LAST ONE BEING DONE ON THE PASSENGER SIDE IN MARCH 2019. I HAVE BEEN GETTING THESE NOTIFICATIONS THAT SAY I HAVEN'T HAD IT DONE. I CALLED BOB SWOPE FORD AND THEY ACKNOWLEDGE THAT IT HAS BEEN DONE AND THEY CAN'T DO ANYTHING ABOUT IT. I HAVE BEEN TELEPHONED AND I HAVE TOLD THEM WHERE I HAD IT DONE AND I AM STILL GETTING NOTIFICATIONS. CAN SOMEONE PLEASE HELP ME RESOLVE THIS ISSUE?
NHTSA complaint #11240220 — an unverified report by a vehicle owner.
at 36,000 milesTacoma, WACrash1 injured
AIR BAGS
LAKEWOOD FORD REPLACED MY RECALLED AIRBAG WITH A NEWER RECALLED AIRBAG. I WAS IN A CAR ACCIDENT, MAY 11, 2018 ON FAIRBANKS & TST, 0600AM, THIS AIRBAG OVER EXPLODED, AND BURNS. I HAVE SERIOUS INJURIES FROM THIS AIRBAG. MY HANDS WERE BURNED, LEFT WRIST BROKEN, ALL FINGERS,WRISTS SPRAINED & BURNED, STILL SOAR. TBI, 2+YEARS TO HEAL. BURNED THROUGH MY COAT, CLOTHES AND BRAZIER, BURNING MY BREASTS. MY INJURIES ARE TOO MANY TO LIST, INCLUDING PTSD, SEVERELY. THE DOCTORS SAID THIS WAS LIKE A GRENADE BLOWING UP IN MY FACE, AS BAD AS A MILITARY INJURY. COULD NOT CHEW FOOD FOR MONTHS, CAUSED COPD, ALSO. I HAVE ALOT OF PICTURES AND DOCTORS VISITS, XRAYS,CATSCANS, ME IS, ETC
NHTSA complaint #11230921 — an unverified report by a vehicle owner.
at 120,000 milesAmarillo, TX
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE, THE FRONT DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT CALLED AN ATTORNEY AND WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA complaint #11218148 — an unverified report by a vehicle owner.
at 45,000 milesVirginia Beach, VACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2007 FORD MUSTANG. WHILE DRIVING 25 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE FRONT DRIVER'S SIDE. THE AIR BAGS DEPLOYED AND METAL SHRAPNEL POURED OUT. THE CONTACT WAS INFORMED THAT THE DRIVER'S AIR BAG WAS REPLACED. THE CONTACT SUSTAINED LEFT ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. *DT
NHTSA complaint #11171642 — an unverified report by a vehicle owner.
Florissant, MO
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V319000 AND 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIRS EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER (BOMMARITO FORD, 675 DUNN RD, HAZELWOOD, MO 63042) STATED THAT THE PARTS WERE NOT AVAILABLE. PUNDMANN FORD (2727 W CLAY ST, ST CHARLES. MO 63301) ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE; HOWEVER, THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11166066 — an unverified report by a vehicle owner.
ST Petersburg, FL
AIR BAGS
I AM STILL RECEIVING AIRBAG NOTICES AND FORD HAS NOT SUPPLIED THE NECESSARY REPLACEMENT AIRBAGS TO MY DEALERSHIP. IT HAS BEEN OVER 3 YEARS OF NOTICES. FORD CUSTOMER SERVICE DOES NOT RESPOND. I CANNOT ACCESS ANYONE BY PHONE OR ONLINE. I WANT THE NOTICES TO STOP OR TO INCLUDE THE INFO ABOUT WHEN THE AIRBAGS CAN BE REPLACED. FORD IS PLACING THIS CUSTOMER IN DAILY DANGER. ONE CUSTOMER SERVICE REP EVEN TOLD ME TO KEEP DRIVING MY CAR, IT IS OK!!! THE NOTICES SAY REPLACEMENT IS URGENT BUT DO NOT SUPPLY THE AIRBAGS TO DEALERSHIPS. FORD IS SCAMMING THIS CUSTOMER.
NHTSA complaint #11161728 — an unverified report by a vehicle owner.
at 130,000 milesSanford, NCCrash
AIR BAGS
TAKATA RECALL--THIS VEHICLE WAS TOTALLED A YEAR AGO, AND IS NO LONGER ON THE ROAD. WE DON'T NEED ANY MORE REMINDERS THAT IT IS BEING RECALLED.
NHTSA complaint #11161422 — an unverified report by a vehicle owner.
at 78,000 milesST Petersburg, FL
AIR BAGS
TAKATA RECALL FORD HAS BEEN SENDING ME RECALL NOTICES. URGENT, SCARY BUT FORD LIES AND STILL DOES NOT HAVE THE REPLACEMENTS. I AM BEING HARASSED BY WEEKLY NOTICES. I HAVE BEEN TO MANY DEALERSHIPS, NO PARTS. FORD IS DECEPTIVE ABOUT THESE REPAIRS. PLEASE MAKE THE COMPANY STOP SENDING ME PANIC MAIL UNTIL THEY SUPPLY THE PARTS. THIS IS CRIMINAL, AFTER 3 YEARS!!!!
NHTSA complaint #11155675 — an unverified report by a vehicle owner.
Liberty, NY
AIR BAGS
2007 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD
NHTSA complaint #11153789 — an unverified report by a vehicle owner.
Birmingham, AL
AIR BAGS
TAKATA RECALL BASED ON MY EXPERIENCE, FORD MOTOR COMPANY IS DISSOLVING ITSELF OF ANY RESPONSIBILITY AFTER SENDING A LETTER OUT THAT STATES PARTS ARE AVAILABLE. HOWEVER AFTER NOTIFYING DEALER OF LETTER FROM FORD OVER THREE WEEKS AGO AND HEARING NOTHING, CALL FORD WHOSE REPRESENTATIVE SAYS IT IS MY RESPONSIBILITY TO GET DEALER TO GET THE PART AND SCHEDULE THE REPAIR. SINCE CALLING THE DEALER OVER 3 WEEKS AGO WITH WHAT APPEARS TO BE NO ACTION WHAT AM I TO DO NEXT. IT IS EVIDENT THAT THE GOVERNMENT HAS LEAD FORD TO BELIEVE THEY HAVE DONE ALL THEY NEED TO DO WITH A LETTER "CAMPAIGN" SO WHERE DOES THAT LEAVE THE INDIVIDUAL THAT MAY BE INJURED WITH DEFECTIVE EQUIPMENT. WILL A LETTER CAMPAIGN PAY MEDICAL BILLS OR LOOK AFTER MY FAMILY DEATH. ANY SUGGESTIONS??????
NHTSA complaint #11144968 — an unverified report by a vehicle owner.
Lehigh Acres, FL
AIR BAGS
TAKATA RECALL CALLED STARTING IN MAY 2018 LABELLE FORD IN LABELLE, FL TO ARRANGE THE RECALL REPAIR AND WAS CONTINUALLY PLACED AND LEFT ON HOLD OR HUNG UP AFTER NOTIFYING THEM IT WAS ABOUT THE RECALL. IN JUNE 2018 I CALLED SAM GALLOWAY FORD IN FT. MYERS, FL AND THEY TOOK MY INFORMATION AND SAID THEY WOULD CALL WHEN THEY HAD PARTS. AS OF NOVEMBER 1 2018 I HAVE NOT GOT A RESPONSE FROM THEM. I CONTINUALLY RECEIVE NOTIFICATIONS FROM FORD CLAIMING THAT PARTS ARE IN AND TO SCHEDULE THE REPAIRS, YET THE DEALER CLAIMS NO PARTS AVAILABLE YET. ENOUGH IS ENOUGH.
NHTSA complaint #11144613 — an unverified report by a vehicle owner.
Fortson, GA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED AN INTERIM REPAIR A YEAR AND 1/2 AGO. RIVERTOWN FORD (1680 WHITTLESEY ROAD, COLUMBUS, GEORGIA 31904, (706) 653-7420) WAS MADE AWARE OF THE RECALL IN 2016 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT WAS PLACED ON A WAITLIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECTS.
NHTSA complaint #11143854 — an unverified report by a vehicle owner.
Bloomfield, MO
AIR BAGS
TAKATA RECALL I AM A FORD MUSTANG OWNER OF A 2007 AND THERE IS A AIR BAG RECALL ON IT.
NHTSA complaint #11143442 — an unverified report by a vehicle owner.
at 111,000 milesTuscon, AZCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2007 FORD MUSTANG. WHILE DRIVING 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND HEAD, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. THE VIN WAS UNKNOWN.
NHTSA complaint #11143020 — an unverified report by a vehicle owner.
Staten Island, NY
AIR BAGS
2007 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE 17S01. *AS NO SAFETY RECALLS APPLICABLE TO THIS VEHICLE PER VIN LOOKUP TOOL. *EA
NHTSA complaint #11131296 — an unverified report by a vehicle owner.
Elgin, TX
AIR BAGS
I HAVE CALLED TWICE THE FORD SAMES DEALERSHIP IN BASTROP TX TO GET THIS REPAIR DONE. THE FIRST TIME I ACTUALLY WENT IN AS I WAS INFORMED TO DO SO. WAITED OVER AN HOUR TO BE INFORMED THAT THE PART WASN'T IN THE SHOP AND THEY WOULD CALL WHEN IT WAS. I HAVE NOW CALLED TO GET BOTH AIRBAGS REPAIRED AS EACH TIME I TAKE OFF I LOSE PAY. ARE YOU GOING TO PAY FOR MY TIME OFF OR A RENTAL CAR? I WAS INFORMED BY THE DEALERSHIP THAT THE PARTS WERE ON BACKORDER AND THAT THERE WAS NO ETA AND AS SOON AS THEY WERE AVAILABLE THEY WOULD CALL ME. I MADE THE CALL ON AUGUST 27, 2018 HERE IT IS OCTOBER 3 WITH STILL NO CALL BACK. HOW AM I SUPPOSED TO GET THE REPAIRS DONE WHEN THE REPAIR SHOP CAN'T GET THE PARTS IN AND CALL THEIR CUSTOMERS!!!
NHTSA complaint #11133049 — an unverified report by a vehicle owner.
at 112,000 milesBrewerton, NY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BURDICK FORD (3004 NEW YORK 49, CENTRAL SQUARE, NY 13036, (315) 668-7102) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE UNTIL OCTOBER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11124258 — an unverified report by a vehicle owner.
Prairieville, LA
AIR BAGS
I HAVE BEEN TRYING TO GET THIS FIXED SINCE 4/2018 ALL STAR FORD IN PRAIRIEVILLE LA REPEATEDLY TELLS ME IT WILL TAKE 60 TO 90 DAYS FOR PARTS TO ARRIVE. I HAVE GONE ALL THIS TIME WITHOUT THE USE OF THE CAR.ANY SUGGESTIONS?
NHTSA complaint #11123921 — an unverified report by a vehicle owner.
Commack, NY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (HUNTINGTON FORD, 333 W. JERICO TURNPIKE, HUNTINGTON, NY), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11122086 — an unverified report by a vehicle owner.
East Elmhurst, NY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (KOEPPEL FORD, 57-15 NORTHERN BLVD, WOODSIDE, NY 11377, 888-405-1138) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11121922 — an unverified report by a vehicle owner.