2011 Ford Mustang airbag problems

AIR BAGS

The contact owns a 2011 Ford Mustang. The contact stated that while at a stop light, the front driver’s side seat air bag deployed upon depression of the accelerator pedal. The contact stated that the air bag warning light illuminated after the failure. The vehicle was not diagnosed or repaired. The manufacturer had was not notified of the failure. The failure mileage was approximately 123,000.

NHTSA complaint #11562568 — an unverified report by a vehicle owner.

AIR BAGS

I HAVE HAD THIS RECALL FIXED LAST FEB. I HAVE CALLED THE FORD DEALERSHIP WHERE IT WAS COMPLETED AND PRESTON SAYS THAT IT WAS COMPLETED ON 2/16/19 AT PRESTON FORD IN HERMITAGE AND THE INFORMATION HAS BEEN SUBMITTED AND CORRECT ON THE FORD WEBSITE.

NHTSA complaint #11309245 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL: FORD DEALER IN STATEN ISLAND DOES NOT HAVE THESE PARTS. I WAS TOLD THERE IS A MILLION PEOPLE AHEAD OF ME AND WILL BE NOTIFIED WHEN PARTS ARRIVE. I WAS ALSO TOLD THIS IS NOTHING TO WORRY ABOUT.

NHTSA complaint #11210408 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD STORE SAN LEANDRO AT (510) 352-2000 (LOCATED AT 1111 MARINA BLVD, SAN LEANDRO, CA 94577) SEVERAL TIMES AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11155175 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL. I HAVE RECEIVED SEVERAL NOTICES FROM FORD REGARDING THIS RECALL SINCE OCTOBER 2016. AT THAT TIME, I CONTACTED SAM PACK FORD CARROLLTON, TX DEALERSHIP TO SCHEDULE SERVICE AND WAS TOLD THE PARTS WERE NOT AVAILABLE. SINCE THEN, I'VE MADE THREE MORE ATTEMPTS WITH NO RETURN CALL FROM THEM.

NHTSA complaint #11153535 — an unverified report by a vehicle owner.

AIR BAGS

DEFECTIVE AIRBAG

NHTSA complaint #11143628 — an unverified report by a vehicle owner.

AIR BAGS

I RECEIVED A CARD IN THE MAIL TOO CHECK ON MY CAR IF IT HAD A TAKATA AIRBAG RECALL

NHTSA complaint #11143488 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL: FORD HAS NOT BEEN ABLE TO PROVIDE ACCEPTABLE AIRBAG REMEDY YET THAT CAN BE IMPLEMENTED BY CUSTOMER. THEY SEND NOTICES BUT ONCE CONTACTED ARE UNABLE TO SCHEDULE A REPAIR

NHTSA complaint #11143441 — an unverified report by a vehicle owner.

AIR BAGS

I AM ON ACTIVE DUTY AND IS STATIONED OVER SEAS LIVING IN GERMANY. I HAVE BEEN HERE FOR THREE YEARS AND NO FORD HERE CAN NOT GET THE PARTS I NEED FOR MY RECALL.

NHTSA complaint #11141732 — an unverified report by a vehicle owner.

AIR BAGS

GOT A RECALL ON BOTH AIR BAGS TOOK MY CAR IN TO HAVE IT DONE COULD NOT GET IT DONE FOR MONTHS THE FIRST AIR BAG THEN WENT TO GET SECOND RECALL ON THE 2ND AIR BAG COULD NOT GET APPT. FOR MONTHS AND THEN THEY DID NOT HAVE THE AIR BAGS FOR MONTHS NOR DID THEY BOTHER TO CALL WHEN THEY CAME . WAS NEVER ASKED ABOUT GETTING A RENTAL AT ALL. STILL HAVING PROBLEMS WITH AIR BAGS NOT BEING FIXED GOING ON SEVERAL MONTHS MORE STILL NO RENTAL CAR STILL DRIVING MY CAR STILL A PROB,EMBWITH AIR BAGS NOT BEING FIXED AND DANGEROUS. NO RENTAL CAR STILL GOING IN ON OCT. 31 FOR THEM TO FIX AIRBAGS BUT STILL NO RENTAL CAR IN DANGER WHEN DRIVING CAR.

NHTSA complaint #11141825 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. MULTIPLE DEALERS, INCLUDING FIVE STAR FORD STONE MOUNTAIN (3800 US-78 SNELLVILLE, GA 30039) STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE PARTS SHOULD BE AVAILABLE, BUT THEY DID NOT KNOW WHICH DEALER HAD THE PARTS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11141443 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL, RECEIVED NOTICE ABOUT FAULTY AIR BAGS IN 2016. REPLACED DRIVE SIDE IN DEC 2016. PASSENGER SIDE NOT AVAILABLE YET. RECEIVED NOTICE OF PARTS AVAILABLE FEB 2018. CALL FOR REPAIR MARCH 2018. WAS TOLD PART WAS NOT AVAILABLE FOR RECALL CUSTOMERS YET. I WAS PUT ON A LIST FOR THE "RECALL PARTS" AND THAT THEY WOULD CONTACT WHEN AVAILABLE. CALLED AGAIN IN MAY MADE APPOINTMENT TO GET GET REPLACED. WHEN ARRIVED AT DEALER, I WAS TOLD THEY HAVE THE PART PUT NOT FOR ME BECAUSE THERE IS A DIFFERENT PROCESS NOW TO ORDER "RECALL PARTS". I WAS PUT ON ANOTHER LIST. CALLED AND CAME IN AGAIN AUG 10 2018. WAS TOLD THAT I WAS NOT A THE "NEW" LIST TO ORDER "RECALL PARTS". I WAS TOLD THE PROCESS HAS CHANGED 5 TIMES SO THE OTHER PROCESS DID NOT COUNT. I WAS INFORMED BY SERVICE MANAGER THAT HE WOULD NOT RISK HIS FAMILY IN THE FRONT PASSENGER SEAT. WAS TOLD ONLY USE THE BACK SEATS. THIS IS NOT PRACTICAL FOR DAILY USE AND PUTS UNDUE RISK TO FAMILY AND FRIENDS TO SERIOUS INJURY OR DEATH. FORD HAS BREACHED IT'S DUTY TO PREFORM NEED REPAIRS IN A TIMELY MANNER. ALL REPAIR ATTEMPTS WERE MADE AT FORD OF ESCONDIDO, CA. AFTER I STATED I WOULD LOG A FORMAL COMPLAINT THE SERVICE MANAGER WAS ABLE TO FIND THE PART AND WILL COMPLETE REPAIR. THIS JUST SEEMS LIKE AN ATTEMPT TO NOT FIX THE ISSUE DUE TO FINANCIAL CONSIDERATIONS.

NHTSA complaint #11118960 — an unverified report by a vehicle owner.

AIR BAGS

2011 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG SAFETY RECALL. *LD

NHTSA complaint #11112691 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (BILL JARRETT FORD INC., 1305 US HIGHWAY 27 NORTH, AVON PARK, FLORIDA 33825) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO REMEDY THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11104702 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA AIRBAG. MY AIRBAGS HAVE BEEN RECALLED FOR TWO YEARS FORD WAS ABLE TO REPLACE THE DRIVER SIDE AIRBAG AFTER ONE YEAR EARLIER THIS YEAR THEY SENT ME A LETTER THAT SAID THE PARTS WERE INTO FIX THE PASSENGER SIDE AIRBAG I CALLED EVERY FORD DEALER AROUND AND NO ONE HAD ANY PARTS TO FIX MY AIRBAG I WAS TOLD BY DEALERS KEEP CALLING US BACK UNTIL WE SEE IF WE HAVE SOME PARTS IN YESTERDAY I CALLED MY LOCAL FORD DEALER AND THEY TOLD ME MY NAME SHOULD'VE BEEN PUT ON A LIST AND THAT I HAD FIVE MORE WEEKS TO WAIT I HAVE ESSENTIALLY BEEN UNABLE TO USE MY CAR TO TRANSPORT ANY PASSENGERS FOR OVER TWO YEARS I HAVE CONTACTED FORD SEVERAL TIMES AND NOT RECEIVED ANY KIND OF RESPONSE

NHTSA complaint #11100036 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KARL KLEMENT FORD (2670 U S 287, DECATUR, TX 76234, (940) 627-1101) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11099149 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARY YEOMANS FORD (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, (386) 310-2342) VERIFIED THAT THE PART TO REMEDY THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11080665 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED A SECOND RECALL NOTICE FROM THE FORD MANUFACTURER AND WAS INSTRUCTED TO CONTACT A LOCAL DEALER TO SCHEDULE A REPAIR APPOINTMENT SINCE THE PARTS WERE AVAILABLE. TAMIAMI FORD (1471 AIRPORT PULLING RD N, NAPLES, FL 34104, (239) 643-3673) WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM PARTS AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11072333 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (GARY SMITH FORD, 1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: #CAS14072757. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11071898 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECENTLY PURCHASED THE VEHICLE FROM PALM COAST FORD (1150 PALM COAST PKWY SW, PALM COAST, FL 32137, (386) 447-3380) AND WAS NOT INFORMED OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) BEFOREHAND. THE CONTACT RECEIVED A RECALL NOTICE FROM THE MANUFACTURER MONTHS LATER, WHICH INDICATED THAT PARTS WERE AVAILABLE. THE DEALER WAS CONTACTED AND STATED THAT THEY WERE UNABLE TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT THE CONSUMER STATED THE AIRBAGS WERE FIXED.

NHTSA complaint #11071742 — an unverified report by a vehicle owner.

AIR BAGS

MY PASSENGER AIR BAG LIGHTS STARTED COMING ON WHEN ON ONE WAS THERE. THEN IT STARTED TURNING ON THE AIR BAG LIGHT ON THE DASH. IT DIDN'T MATTER WHAT WAS IN THE SEAT IF ANYTHING THE LIGHT WOULD COME ON. I HAVE BEEN SITTING IN THE SEAT AND ONE MINUTE NO LIGHT THEN THE NEXT LIGHT IS ON INCLUDING ON THE DASH. DOESN'T MATTER HIGHWAY CITY OR HOW FAR YOU DRIVE.

NHTSA complaint #11071603 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER THREE MONTHS AGO. THE DEALER (DOHERTY FORD, 4223 PACIFIC AVE, FOREST GROVE, OR 97116) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. RECENTLY, THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11071641 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL...I'VE CONTACTED A NUMBER OF FORD AND LINCOLN DEALERS IN PALM BEACH COUNTY FLORIDA. I'M BEING TOLD THAT THE PASSENGER SIDE AIRBAG REPLACEMENTS ARE NOT AVAILABLE.

NHTSA complaint #11064343 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOHN SANG FORD LINCOLN IN GALLIPOLIS, OHIO WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WOULD BECOME AVAILABLE IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11063121 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL MY PASSENGER AIR BAG HAS NOT BEEN REPLACED AND LEAVES PASSENGERS OF THIS VEHICLE IN HARMS WAY IF IN INFLATES DO TO A COLLISION.

NHTSA complaint #11057641 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (VAN HORN HYUNDAI OF FOND DU LAC, N6652 ESTERBROOK RD, FOND DU LAC, WI 54936, (920) 924-0000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11057192 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COCONUT POINT FORD, 22400 S TAMIAMI TRAIL, ESTERO, FL 33928) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL SPRING OF 2018. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11056639 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (WORLD FORD PENSACOLA, 6397 PENSACOLA BLVD, PENSACOLA, FL 32505, PHONE NUMBER: 850-476-9050) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11055565 — an unverified report by a vehicle owner.