14 of the
119 complaints about the 2024 Ford Mustang are about the
driver-assist systems — 12% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
6,100 miles.
D
14
Complaints
3
Crashes
0
Fires
0
Injuries
Exactly what failed
Rearview System Braking
428.6%
Automatic Emergency Braking
321.4%
Warnings
321.4%
Blind Spot Detection
214.3%
Warnings
214.3%
Driver Assist & Collision Avoidance across every Ford Mustang year
I am filing a safety complaint regarding an open manufacturer recall on my vehicle that has not been completed despite being scheduled for repair. On or about 2/16/2026, I scheduled the recall repair with an authorized dealership/service center. The repair was accepted and scheduled; however, the repair has not been completed to date. It has now been approximately 50 days (or more) since the scheduled appointment, and the recall remedy remains unresolved. Despite multiple attempts to follow up, the repair has not been performed, and no reasonable timeline has been provided for completion. This ongoing delay leaves the vehicle in an unrepaired condition subject to a known safety-related recall issue. Safety Concern: The unresolved recall defect presents a potential safety risk, as the manufacturer has identified the issue as significant enough to warrant a recall. The continued delay in remedy increases the risk of operating a vehicle with a known safety defect. Dealer / Manufacturer Response: •Recall repair was scheduled and acknowledged by the dealer - suburban ford of Ferndale. •Repair has not been completed after an extended period. •No adequate resolution timeline has been provided. •Communication regarding the delay has been insufficient. Impact: •Vehicle remains in an unsafe or potentially unsafe condition. •Loss of use / inability to rely on manufacturer recall remedy. •Unreasonable delay in addressing a safety recall. Requested Action: I am requesting that NHTSA: •Review this matter as a potential failure to timely remedy a safety recall •Ensure the manufacturer and/or dealer fulfills its obligations to complete the recall repair promptly •Investigate whether systemic delays or failures are occurring in the recall remedy process Additional Notes: This issue is not merely about the existence of a recall, but rather the failure to complete a scheduled recall repair within a reasonable timeframe after acceptance by the dealership.
NHTSA complaint #11729817 — an unverified report by a vehicle owner.
Newnan, GA
LANE DEPARTURE: BLIND SPOT DETECTION
On [XXX], multiple electrical systems on my 2024 Ford Mustang suddenly failed while the vehicle was in normal operation. The following systems stopped functioning: HVAC/climate control, heated seats, outside temperature display, rear turn signals, and blind spot monitoring. No prior warning lights were displayed before the failure. These failures significantly compromised safety because the rear turn signals and blind spot monitoring stopped working without warning while driving. Loss of exterior signaling and driver-assistance systems created a risk of collision. The lack of HVAC also created visibility concerns due to inability to defog windows. The vehicle was taken to an authorized Ford dealer the same day. The dealer confirmed the issue, diagnosed water intrusion into the Body Control Module, and stated that the failure is linked to an open Ford recall regarding BCM water intrusion. The dealer has had the vehicle since 10/21/25, and the BCM and related components remain available for inspection. The repair has been delayed for nearly two months, and the dealer reports they are “waiting on engineering approval” from Ford with no estimated completion date. The defect has been reproduced and confirmed by the dealer but has not yet been repaired. The manufacturer has not inspected the vehicle directly, and no police or insurance inspection has occurred. The safety risk remains significant because BCM failure disables multiple critical signaling and monitoring systems without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11704736 — an unverified report by a vehicle owner.
Tucson, AZ
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The auxiliary display that contains the rear camera view failed on several occasions even after the software installation from Ford to fix the failure of this display. The aural alert for cross traffic and pedestrian warning still functions, however, without the display I do not know what is behind or beside the car and from which direction it is coming from when backing out of blind parking spot (between two trucks in the last case). The Mustang is currently being inspected by the local dealer again.
NHTSA complaint #11687399 — an unverified report by a vehicle owner.
Tucson, AZ
BACK OVER PREVENTION: WARNINGS
The auxiliary display that contains the rear camera view failed on several occasions even after the software installation from Ford to fix the failure of this display. The aural alert for cross traffic and pedestrian warning still functions, however, without the display I do not know what is behind or beside the car and from which direction it is coming from when backing out of blind parking spot (between two trucks in the last case). The Mustang is currently being inspected by the local dealer again.
NHTSA complaint #11687399 — an unverified report by a vehicle owner.
Automatic breaking engaged too sensitively, the driver infront of me had stopped a few yards away and I was already starting to stop when the vehicle suddenly stopped. The driver behind me almost rear ended me. This was at a green light.
NHTSA complaint #11675438 — an unverified report by a vehicle owner.
Millville, DE
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
dashboard screen visually displaying backup camera, ventilation controls, radio, etc goes blank intermittently without warning. Other 2024 mustangs have been recalled for this issue.
NHTSA complaint #11661263 — an unverified report by a vehicle owner.
Millville, DE
BACK OVER PREVENTION: WARNINGS
dashboard screen visually displaying backup camera, ventilation controls, radio, etc goes blank intermittently without warning. Other 2024 mustangs have been recalled for this issue.
NHTSA complaint #11661263 — an unverified report by a vehicle owner.
Millville, DE
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving.
NHTSA complaint #11627958 — an unverified report by a vehicle owner.
Millville, DE
BACK OVER PREVENTION: WARNINGS
The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving.
NHTSA complaint #11627958 — an unverified report by a vehicle owner.
Fairfax, VA
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Reverse camera occasionally fails to load/display markings about car position, including rear cross traffic alert. Has happened two times, one prior to the instrument recall fix and one after the fix had been applied to my car. Prior to the recall being fixed, the rear cross traffic alert would still work.
NHTSA complaint #11624646 — an unverified report by a vehicle owner.
The contact owns a 2024 Ford Mustang. The contact stated that while his wife was driving at 25 MPH and entering a roundabout, a vehicle suddenly entered the roundabout and was rear-ended. The brake pedal was depressed however there was not enough distance to avoid the collision. The forward collision warning (FCW) system did not engage. No air bags deployed. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. No injuries were sustained. A police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 6,100.
NHTSA complaint #11622983 — an unverified report by a vehicle owner.
Hit a adult male black bear broadside on a street with no lighting. The forward collision warning never engaged, seatbelt did not lock, only the knee airbag deployed, and emergency braking never engaged.
NHTSA complaint #11603502 — an unverified report by a vehicle owner.
Glencoe, ALCrash
FORWARD COLLISION AVOIDANCE: WARNINGS
Hit a adult male black bear broadside on a street with no lighting. The forward collision warning never engaged, seatbelt did not lock, only the knee airbag deployed, and emergency braking never engaged.
NHTSA complaint #11603502 — an unverified report by a vehicle owner.
Boyds, MD
FORWARD COLLISION AVOIDANCE: WARNINGS
Cold weather. Warmed up the car for 10 minutes . all defoger for rear glass and winshield were used . There is accessive condenced water all over inside front and back window. started driving and used the wiper to clean the windshield and found out water is on the inside made the visability hard. Another issue with the Camera Visibility issue is daily in cold weather where the glass in front of the camera gets foggy and there is no way to clean as it foggs up inside the winshield and camera housing makes the auto break system not working . After the snow there is a sound of a water puddle some whereon the right side on the car.
NHTSA complaint #11559659 — an unverified report by a vehicle owner.