FaultScore

2002 Ford Ranger acceleration problems

51 of the 449 complaints about the 2002 Ford Ranger are about the throttle and cruise control — 11% of everything reported for this model year. Half of the failures with a mileage on record happened before 65,000 miles.

D

51

Complaints

6

Crashes

3

Fires

0

Injuries

Exactly what failed

Vehicle Speed Control 45 88.2%
Cruise Control 4 7.8%
Accelerator Pedal 2 3.9%

Acceleration & Cruise Control across every Ford Ranger year

1990 13 2.6%
1993 24 4.7%
1994 24 4.7%
1995 21 4.2%
1996 36 7.1%
1997 24 4.7%
1998 75 14.8%
1999 55 10.9%
2000 55 10.9%
2001 57 11.3%
2002 51 10.1%
2003 40 7.9%
2004 19 3.8%
2019 12 2.4%

What owners said

Filed with NHTSA, in their own words.

at 180,000 miles Boston, MA

VEHICLE SPEED CONTROL

The contact owns a 2002 Ford Ranger. The contact stated while driving approximately 40 MPH and attempting to switch lanes, the accelerator pedal was depressed but the vehicle failed to accelerate as needed. The contact received notification of NHTSA Campaign Number: 09V399000 (Vehicle Speed Control). The local dealer was not contacted. The vehicle was taken to three separate independent mechanics to be diagnosed. After each diagnostic test, the contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 180,000.

NHTSA complaint #11566008 — an unverified report by a vehicle owner.

at 90,934 miles Fort Myers, FL Crash

VEHICLE SPEED CONTROL

RECENTLY MY TRUCK UNINTENTIONALLY ACCELERATED AS I WAS BACKING UP IN DRIVEWAY CAUSING AN ACCIDENT. WHEN I PICKED UP TRUCK AFTER COLLISION REPAIR, IT SUDDENLY ACCELERATED ON HIGHWAY CAUSING IT TO FISH-TAIL OUR OF CONTROL AND NEARLY CAUSING ANOTHER ACCIDENT.

NHTSA complaint #11350274 — an unverified report by a vehicle owner.

at 100,000 miles Detroit, MI

VEHICLE SPEED CONTROL

TRANSMISSION STUCK IN 4X4 LOW

NHTSA complaint #11166022 — an unverified report by a vehicle owner.

at 250,000 miles Jacksonville, TX Fire

VEHICLE SPEED CONTROL

MY WIFE AND I WERE DRIVING ON HWY 79FROM PALISTINE TX TO JACKSONVILLE TX THURSDAY 7/11/2016 WHEN WE NOTICED SMOKE COMING OUT FROM UNDER THE TRUCK WE PULLED OVER AND NOTICED FIRE UNDER THE HOOD I TRIED TO POOR WATER ON IT ALL IT DID WAS JUST GET WORSE AND OUR TRUCK ALL MY WORK TOOLS MY LIVELY HOOD BLEW UP.

NHTSA complaint #10896403 — an unverified report by a vehicle owner.

at 34,000 miles Reno, NV

VEHICLE SPEED CONTROL:CRUISE CONTROL

2002 FORD RANGER, CONSUMER STATED HIS ISSUE DEALS WITH THE CRUISE CONTROL, WHICH WORKED SPORADICALLY. *BF THE CONSUMER STATED WHEN HE PRESSED THE BUTTON FOR THE CRUISE CONTROL, THE GREEN LIGHT WOULD FLASH, BUT IT WOULD NOT ENGAGE. TWO MONTHS AGO, THE BRAKE LIGHTS STOPPED WORKING. *JB..UPDATED 03/16/16 *BF THE CONSUMER STATED THE CRUISE CONTROL WOULD ACTIVATE AND DEACTIVATE ON ITS OWN. IN FEB 2015, ALL THE BRAKE LIGHTS FAILED. HOWEVER, ALL THE BULB WERE STILL GOOD. THE DEALER INFORMED THE CONSUMER THE BRAKE LIGHT SWITCH NEEDED TO BE REPLACED. UPDATED 03/22/16.

NHTSA complaint #10838435 — an unverified report by a vehicle owner.

at 100,000 miles Peoria, IL

VEHICLE SPEED CONTROL:CRUISE CONTROL

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT THE CRUISE CONTROL SWITCH FAILED TO FUNCTION AND THE LIGHT ON THE FUNCTION BUTTON FAILED TO ILLUMINATE. THE VEHICLE WAS TO BE TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #10816866 — an unverified report by a vehicle owner.

at 192,000 miles Montvello, AL

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2002 FORD RANGER. WHILE DRIVING AT 35 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND THEN HESITATED TO REDUCE SPEED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 192,000.

NHTSA complaint #10702162 — an unverified report by a vehicle owner.

Stockton, CA

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

NHTSA complaint #10649736 — an unverified report by a vehicle owner.

at 190,000 miles Republic, MO

VEHICLE SPEED CONTROL

I WAS COMING HOME FROM WORK AND I WENT TO PARK MY TRUCK IN THE FRONT YARD. WHEN THE TRUCK WAS ABOUT TO STOP THE ENGINE ROARED, AS IF I REALLY HIT THE GAS PEDAL AND I HAD TO JAM THE CAR IN PARK TO GET IT TO STOP. TODAY, AS I WAS COMING HOME FROM WORK, I WAS COMING TO A FOUR WAY STOP IN A SCHOOL ZONE. WHEN I WAS ALMOST STOPPED THE TRUCK ENGINE ACCELERATED AND I HAD TO PUT THE TRUCK IN PARK TO GET IT TO STOP. I NEED TO KNOW IS THERE A RECALL FROM FORD FOR THIS. I CANNOT LET ANYONE ELSE DRIVE MY TRUCK FOR FEAR IT WILL HAPPEN TO THEM AND THEY WILL NOT KNOW WHAT TO DO.

NHTSA complaint #10627630 — an unverified report by a vehicle owner.

at 20,000 miles Lincoln, NE

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT, HE ERRONEOUSLY DEPRESSED BOTH THE BRAKE PEDAL AND THE ACCELERATOR PEDAL AND PROCEEDED THROUGH THE LIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10583088 — an unverified report by a vehicle owner.

at 80,000 miles Salem, MA

VEHICLE SPEED CONTROL

THE 2002 FORD RANGER WAS COMING TO A COMPLETE STOP AT ABOUT 3 MPH, WHEN ALL OF A SUDDEN THE TRUCK ACCELERATED REALLY HIGH. I THREW THE GEAR SELECTOR INTO NEUTRAL AND IT CONTINUED TO RACE BUT THE WHEELS WERE NO LONGER SPINNING, I HIT THE GAS PEDAL AND THEN THREW IT BACK INTO DRIVE WITH NO FURTHER PROBLEMS. THIS IS VERY CONCERNING AND I NEED HELP PLEASE. THANK YOU.

NHTSA complaint #10565293 — an unverified report by a vehicle owner.

at 49,013 miles Largo, FL Fire

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 07V336000 (VEHICLE SPEED CONTROL) BUT THE DEALER FAILED TO DISCONNECT THE SYSTEM. THE CONTACT MENTIONED THAT WHILE DRIVING 55 MPH THE CRUISE CONTROL CAUGHT ON FIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SUN CAUSE THE VEHICLE TO OVER HEAT AND THE CRUISE CONTROL TO GET HOLES ON IT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 49,013

NHTSA complaint #10439146 — an unverified report by a vehicle owner.

Muskegon, MI

VEHICLE SPEED CONTROL

WHEN THE DEALERSHIP DISCONNECTED OUR SPEED CONTROL (RECALL) THE ABS LIGHT CAME ON AND STAYED ON WHICH EVENTUALLY LED TO FAILURE OF THE REAR BRAKE SYSTEM. THEY WOULD LOCK UP WHILE GOING DOWN THE ROAD. WE HAD TO HAVE THE REAR BRAKES AND WHEELS REBUILT AND SPENT OVER $1,000 ON REPAIRS. WHEN THE ABS LIGHT CAME ON IMMEDIATELY AFTER DISCONNECTION OF THE CRUISE CONTROL THE DEALERSHIP CHECK IT OUT AND SAID IT WOULD BE FINE. I HAVE A HARD TIME BELIEVING THAT THIS VEHICLE JUST DEVELOPED A SUDDEN BRAKE ISSUE THAT JUST HAPPENED TO CO-INSIDE WITH THE DISCONNECTION OF THE CRUISE CONTROL. WHAT IS EVEN HARDER TO BELIEVE IS THAT ONCE IT WAS FIXED THE BRAKE LIGHT MAGICALLY WENT OFF.

NHTSA complaint #10325512 — an unverified report by a vehicle owner.

at 34,000 miles Columbus, OH

VEHICLE SPEED CONTROL

TL*-THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 40-45 MPH; PROCEEDING TO MAKE A LEFT TURN. WHILE BRAKING THE VEHICLE INCREASED ACCELERATION. THE VEHICLE WAS ABLE TO SLOW DOWN AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED INTERMITTENT AND MORE FREQUENT WHEN THE AIR CONDITION SYSTEM WAS ACTIVATED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MALFUNCTION AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 34,000.

NHTSA complaint #10320227 — an unverified report by a vehicle owner.

at 49,310 miles LAS Cruces, NM

VEHICLE SPEED CONTROL

VEHICLES CRUISE/SPEED CONTROL MALFUNCTIONS DISENGAGES AND ENGAGE ON IT'S OWN. STOPS WORKING WITH OUT NOTICE CAUSES VEHICLE TO DECELERATE RAPIDLY WITHOUT NOTICE. WILL NOT ENGAGE AGAIN AFTER SHUTTING IT OFF FOR LONG PERIODS OF TIME. SOMETIMES VEHICLE IN SPEED CONTROL MODE WILL START SURGING AND THEN CONTROL STOPS WORKING ALL TOGETHER. VEHICLE HAS 49,499 MILES.

NHTSA complaint #10241246 — an unverified report by a vehicle owner.

at 23,525 miles Benton, AR

VEHICLE SPEED CONTROL

I HAVE HAD MULTIPLE ISSUES WITH MY VEHICLE SPEED CONTROL SINCE I BOUGHT THE RANGER EDGE PICKUP SINCE 2002. THE DEALERSHIP HAS CHANGED HANDS SINCE IS NOW LANDERS BUT WAS CALLED CRAIN FORD LINCOLN MERCURY. WHAT IS HAPPENING IS THE SPEED CONTROL IS DISENGAGING WHEN ACTIVATED AND NOT ACTIVATING WHEN TURNED ON AND THEN WORKING SOME TIME AFTER IT HAS BEEN DRIVEN A WHILE. I HAVE 105,000 MILES ESTIMATED BUT WHEN ENGAGED I HAVE HAD IT DISENGAGE NUMEROUS TIMES WHILE DRIVING. THIS WAS CHECKED BY FORD DEALERSHIP OVER 7 TIMES SINCE 2002 AND THEY STATED COULD NOT FIND ANY PROBLEMS AT ALL AND STATED EVERYTHING IS OK BUT THE PROBLEMS STILL PERSIST AND IT SEEMS ONCE THE TRUCK GETS WARM IT STARTS WORKING BUT STOPS WORKING AS WELL. EVEN SOMETIMES WHEN THE TRUCK HASN'T BEEN RUNNING VERY LONG THE SPEED SYSTEM WANT ENGAGE AT ALL WHILE DRIVING THE VEHICLE. IT IS VERY SCARY THOUGH WHEN IT DISENGAGES AND YOU ARE AWARE THAT IT IS NOT WORKING WHILE DRIVING ON THE INTERSTATE AND COULD CAUSE SOMEONE TO RUN INTO ME IF I DON'T NOTICE IT DUE TO THE CHANGE OF LOSS OF SPEED. ALSO THERE HAVE BEEN MANY OCCASIONS WHEN TRYING TO ACTIVATE THE SPEED CONTROL AND IT WILL NOT ENGAGE WHILE ON THE INTERSTATE FOR LONG DRIVE TIMES. WHAT CAN BE DONE????

NHTSA complaint #10228712 — an unverified report by a vehicle owner.

North Scituate, RI

VEHICLE SPEED CONTROL

2002 FORD RANGER SPEED CONTROL RECALL. CONSUMER STATES THAT THE PROBLEM COULD NOT BE REPAIRED DUE TO THE LACK OF PARTS. HE STATES THAT THE PARTS ARE STILL NOT AVAILABLE. HE WOULD LIKE TO KNOW WHEN THE PARTS WILL BE IN.

NHTSA complaint #10219535 — an unverified report by a vehicle owner.

Defuniak Springs, FL

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN THE SUMMER OF 2007. HE HAS BEEN WAITING ON THE PARTS TO ARRIVE FOR SEVERAL MONTHS. THE DEALER CONTINUES TO PROVIDE DATES AS TO WHEN THE PARTS WILL ARRIVE, BUT THEY ARE STILL UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER, PURCHASE DATE, AND FUEL SYSTEM WERE UNKNOWN. THE CURRENT MILEAGE WAS 117,763.

NHTSA complaint #10219521 — an unverified report by a vehicle owner.

Memphis, TN

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. HE CALLED THE MANUFACTURER ON SEVERAL OCCASIONS, BUT THEY HAVE NOT PROVIDED HIM WITH ANY SOLUTIONS. THE CONTACT IS DISPLEASED THAT THE REPAIR WORK HAS NOT YET BEEN PERFORMED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 76,000. UPDATED 04/11/08 *BF UPDATED 04/11/08

NHTSA complaint #10219088 — an unverified report by a vehicle owner.

Interlachen, FL

VEHICLE SPEED CONTROL

I RECEIVED A LETTER IN AUG, 2007 ABOUT A SPEED CONTROL DEVICE ON MY TRUCK THAT WAS BAD. SAID TO GO HAVE IT DISCONNECTED WHICH I DID. I AM STILL WAITING FOR THE PART AND WAS TOLD ON 2/14/08 THAT THE PART STILL ISN'T AVAILABLE. I WOULD LIKE TO KNOW WHAT IS TAKING SO LONG TO GET THIS FIXED. THANK YOU

NHTSA complaint #10218112 — an unverified report by a vehicle owner.

Mooresville, NC

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. HE WAS INFORMED THAT THE REPAIR WOULD BE PERFORMED IN OCTOBER. WHEN OCTOBER ARRIVED, THE PARTS WERE STILL UNAVAILABLE. THE DEALER CURRENTLY STATES THAT THE PARTS WILL BE AVAILABLE IN A FEW MONTHS. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 85,000. UPDATED 02-25-08 *BF UPDAYED

NHTSA complaint #10216371 — an unverified report by a vehicle owner.

Crestview, FL

VEHICLE SPEED CONTROL

I RECEIVED A RECALL FROM FORD IN AUGUST 2007. THE RECALL NUMBER IS: 05S28. I TRIED TO SCHEDULE AN APPOINTMENT IN SEP. 07 WITH SUPERSTITION FORD IN MESA, AZ. I WAS TOLD THAT THE PARTS WERE BACK ORDERED AND THAT THEY WOULD PUT MY NAME ON A LIST AND CALL ME WHEN THE PARTS WERE IN. I DID NOT RECEIVE A CALL FROM THAT DAY IN SEP., AND THEREFORE, CALLED THEM AGAIN TODAY, JAN. 28, 08. I WAS ONCE AGAIN TOLD THAT THE PARTS WERE ORDERED IN AUG. 07, BUT HAD STILL NOT ARRIVED AS THE DATE OF MY CALL. I WAS STILL ON THEIR LIST WITH MANY OTHERS TO GET THE RECALL SCHEDULED AND SATISFIED. I STRONGLY FEEL FOR THIS RECALL THAT THE TIME INTERVAL IS UNREASONABLE AND UNSAFE.

NHTSA complaint #10216258 — an unverified report by a vehicle owner.

Jonesvilee, VA

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A FORD RECALL NOTICE IN AUGUST OF 2007 FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). HE CALLED FORD ON FOUR SEPARATE OCCASIONS AND THEY CONTINUED TO STATE THAT THE PARTS WERE UNAVAILABLE. THE CONTACT FEELS THAT THE WAIT IS EXCESSIVE. THE DEACTIVATION SWITCH HAS NOT BEEN DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 46,000.

NHTSA complaint #10215372 — an unverified report by a vehicle owner.

Socrates, NY

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL. HE WAS INFORMED EVERY MONTH THEREAFTER THAT THE PART WOULD BE AVAILABLE THE FOLLOWING MONTH. IN DECEMBER OF 2007, HE WAS INFORMED THAT THE PART WOULD BE AVAILABLE IN THE FIRST QUARTER OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 10,000.

NHTSA complaint #10215131 — an unverified report by a vehicle owner.

Odin, IL

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2002 FORD RANGER. IN AUGUST OF 2007, THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). SHE CALLED THE FORD DEALER AND MANUFACTURER IN JANUARY OF 2008 AND WAS INFORMED THAT THEY DID NOT HAVE THE PARTS AND DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 45,955. UPDATED 02-14-08.

NHTSA complaint #10214766 — an unverified report by a vehicle owner.

Crozet, VA

VEHICLE SPEED CONTROL

RECALL OF SPEED CONTROL DEACTIVATION SWITCH FOR 2002 FORD RANGER, I HAVE BEEN TO THE DEALER ABOUT EIGHT TIMES AND THEY NEVER SEEM TO HAVE THE PART FOR REPAIR, ALL I GET IS THE PARTS HAVE NOT COME IN YET!! MY CONTROL HAS BEEN DE-ACTIVATED BY THE DEALER BUT NO ACTION FOR REPAIR OF THE RECALL.

NHTSA complaint #10214663 — an unverified report by a vehicle owner.

Huntington Beach, CA

VEHICLE SPEED CONTROL

RECALL #05S28 2002 FORD RANGER AUGUST 2007 LETTER ASKING ME TO CONTACT THE DEALER - SUNSET FORD. I HAVE BEEN GIVEN A NEW DATE FOR THE PART TO BE IN EACH TIME I HAVE CALLED (THIS SAYS UNDERHOOD FIRE CAN BE CAUSED BY THE SPEED CONTROL). I CALLED IN AUGUST, SEPTEMBER, NOVEMBER, DECEMBER AND TODAY JAN 9 2008. I AM NOW TOLD, CALL IN APRIL AND "SEE IF THE PART IS IN" ???????? THIS STINKS OF A BAD CAR FROM A COMPANY THAT DOESN'T CARE! I DON'T WANT A PROBLEM OR A FIRE!

NHTSA complaint #10214350 — an unverified report by a vehicle owner.

Douglasville, GA

VEHICLE SPEED CONTROL

MY 2002 FORD RANGER WAS PART OF A RECALL PERTAINING TO THE CRUISE CONTROL STARTING FIRES. I RECEIVED MY NOTICE AND TOOK IT TO A DEALER IN EARLY OCTOBER 2007. ALL THEY DID WAS DISCONNECT IT. THEY SAID THAT I WOULD RECEIVE ANOTHER NOTICE IN A FEW MONTHS WHEN A REPLACEMENT PART ARRIVED. AS OF JANUARY 5, 2007, THIS HAS NOT OCCURED. I CONTACTED FORD AND THEY JUST GAVE ME SOME CANNED RESPONSE ABOUT A BACK ORDER AND PARTS NOT BEING AVAILABLE FOR SEVERAL MORE MONTHS. SINCE THEY DISCONNECTED THE UNIT, MY ABS LIGHT COMES ON. THE DISCONNECTION OCCURRED FROM THE BRAKE'S MASTER CYLINDER. ALL THEY DID WAS PUT A PIECE OF ELECTRICAL TAPE OVER THE FEMALE END OF THE DISCONNECTED POINT. IT WAS COMING OFF AS THEY PUT IT ON. MY CONCERN IS THAT A MANUFACTURER CAN "RECALL" A PRODUCT ONLY TO DISCONNECT IT, AND IN DOING SO LEAVE THE CONSUMER WITHOUT A FEATURE THEY PAID FOR, AND MORE IMPORTANTLY, WITH A "MICKEY MOUSE" MANNER OF DOING SO THAT MAY BE CAUSING OTHER PROBLEMS. I WORKED FOR A LIGHTING MANUFACTURER. WE HAVE HAD CPSC RECALLS. HOWEVER, I NEVER RECALLED OUR RECALLS JUST BEING THE UNPLUGGING OF A FIXTURE WITH AN OPEN PROMISE TO CORRECT THE CONSUMER PROBLEM IN THE FUTURE. HOW DOES FORD GET AWAY WITH THIS?

NHTSA complaint #10213797 — an unverified report by a vehicle owner.

Palm Harbor, FL

VEHICLE SPEED CONTROL

RECEIVED A RECALL FOR MY VEHICLE MAY 07 AS OF TODAY I WAS TOLD BY FORD THAT IT WILL NOT BE FIXED TILL LATE JUNE 2008 OR LATER. SO I AM DRIVING A TRUCK THAT I AM PAYING FOR THAT HAS NO CRUISE CONTROL AND WHEN THIS DISCONNECTED MY CRUISE CONTROL WITHOUT TELLING ME TILL AFTER THE FACT, IT ALSO DISCONNECTED MY ABS SYSTEM. SO NOW I HAVE NO ANTI LOCK BRAKES -HARDLY ANY BRAKES AND NO CRUISE CONTROL. THIS IS TOTALLY UNACCEPTABLE. WHY DID THEY DISCONNECT THE SYSTEM, KNOWINGLY WITHOUT TELLING THE CONSUMER THEY DID NOT HAVE THE PART IN STOCK. SO I AM DRIVING A UNSAFE VEHICLE IN MY OPTION.

NHTSA complaint #10213085 — an unverified report by a vehicle owner.

Philippi, WV

VEHICLE SPEED CONTROL:CRUISE CONTROL

TL*THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL SWITCH AND IMMEDIATELY SCHEDULED A REPAIR APPOINTMENT. THE DEALER INFORMED HER THAT THE PARTS WOULD BE AVAILABLE IN OCTOBER OF 2007. WHEN SHE CALLED BACK, THE DEALER STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL FEBRUARY OF 2008. SHE HAS NOT YET HAD HER SPEED CONTROL SWITCH DEACTIVATED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER, VIN, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 50,000.

NHTSA complaint #10212408 — an unverified report by a vehicle owner.

Other 2002 Ford Ranger problems

← Full 2002 Ford Ranger report