48 of the
1,759 complaints about the 2002 Ford Taurus are about the
braking system — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
63,000 miles.
Backing out of parking space resulting to damage to both vehicles . Brake\gas pedals. Position of driver ( body turned) relative to pedals while backing car can allow drivers foot to be in contact with both pedals. Increased pressure on the brake can allow increased pressure on the gas pedal allowing the vehicle to continue in a reversed direction . Can strike a person or object resulting in injury or damage. Subject car is a station wagon and appears to have lower seating \configuration than a sedan .
NHTSA complaint #11704207 — an unverified report by a vehicle owner.
Bloomfield Hills, MI
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE BRAKE LIGHT STARTED TO FLASH WHILE DRIVING HOWEVER, THERE WAS NO BRAKE MALFUNCTION. THE VEHICLE WAS TAKEN TO AUBURN AUTOMOTIVE (500 S. OPDYKE RD, WATERFORD, MI 48328, (248) 332-9300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS EXTREMELY RUSTED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11383037 — an unverified report by a vehicle owner.
at 146,000 milesLOS Angeles, CA
SERVICE BRAKES
MY 2002 FORD TAURUS SUDDENLY WOULD NOT SHIFT OUT OF PARK. MY BACK DRIVER SIDE BRAKE LIGHT WON'T WORK. I LOOK IT UP AND SAW A RECALL BUT WHEN I CALLED THE DEALERSHIP THEY SAID THERE WASN'T A RECALL ON MY CAR. PLEASE HELP
NHTSA complaint #11066448 — an unverified report by a vehicle owner.
South Salt Lake, UT
SERVICE BRAKES
THE BOSCH CO. HAS NOT GOT BACK TO ME ABOUT ITS BRAKE PAD RECALL (RECALL NOTICE 16E026) ON PADS PGD598. I CALLED STARTING IN OCTOBER OF LAST YEAR AND THEN TWO OR THREE MORE TIMES AND STILL NO RESPONSE.
NHTSA complaint #10946467 — an unverified report by a vehicle owner.
at 62,782 milesSouth Salt Lake City, UT
SERVICE BRAKES
LATE SEPTEMBER EARLY OCTOBER I RECEIVED A LETTER FROM BOSCH ABOUT A RECALL ON BRAKE PADS I HAD GOTTEN FROM PEPBOYS. I WORK FOR A SCHOOL DISTRICT IN UTAH AND WE DO MOST OF THE WORK OUR SELF. SO I CALLED THEM AND THEY TOLD ME THEY WOULD CALL BACK TO TELL ME WHAT I NEED TO DO FOR THIS RECALL. AFTER 2 WEEKS AND NO CALL, I CALLED THEM, THEY PUT ME ON HOLD AND NEVER GOT BACK. I CALLED AGAIN A FEW DAYS LATER AND WAS TRANSFERED TO A VOICE MAIL BOX THAT WAS FULL AND NOT TAKING MESSAGES. THIS CAR IS SITTING HERE FOR A MONTH AND WE ARE NOT ABLE TO USE IT BECAUSE OF THIS RECALL. THE SHIMS ON THE BACK OF THE PADS COMES OFF AND CUTS INTO THE ROTORS. ONE SIDE HAS DONE THIS AND THE OTHER IS JUST STARTING TO CUT INTO THE ROTOR. WHAT I WOULD LIKE TO KNOW IS THERE ANYTHING I CAN DO TO GET THEM TO SPEED UP WITH THIS.
NHTSA complaint #10927001 — an unverified report by a vehicle owner.
at 233,000 milesTempe, AZ
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING:SWITCH/SENSOR/FLOAT
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LIGHT SWITCH WAS MALFUNCTIONING, BUT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 233,000.
NHTSA complaint #10925371 — an unverified report by a vehicle owner.
at 115,000 milesMerryville, LA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD, BUT THE VEHICLE WOULD NOT IMMEDIATELY SLOW DOWN OR STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKING SYSTEM WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
NHTSA complaint #10883047 — an unverified report by a vehicle owner.
at 113,000 milesPrinceton Junction, NJ
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE BRAKE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE FLUID RESERVOIR AND BRAKE FLUID NEEDED TO BE REPLACED. THE SERVICE WAS PERFORMED. HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE AND THE TECHNICIAN REPLACED THE GEM MODULE AND CIRCUIT BOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE WAS 114,000. UPDATED 12/3/13
NHTSA complaint #10547656 — an unverified report by a vehicle owner.
at 116,500 milesDunwoody, GA
SERVICE BRAKES
1ST MAJOR INCIDENT- ON SEPTEMBER 12TH -TRAVELING AT APPROX 50 MPH AND WHEN I TRIED TO BRAKE THE CAR WOULD NOT SLOW DOWN BUT STAYED OR EVEN ACCELERATED ITS SPEED.I EVENTUALLY WAS ABLE TO GET CONTROL OF THE CAR AND CONTINUED TO MY DESTINATION. MY WIFE CALLED THE SANDY SPRINGS FORD DEALERSHIP AND WE MADE AN APPOINTMENT TO DROP OFF THE CAR THE NEXT EVENING FOR SERVICE ON WEDNESDAY, AUGUST 14TH. THE FORD REP TOOK DOWN ALL OF MY INFORMATION BUT NEVER MENTIONED THE RECALL OR THE REPERCUSSIONS OF DRIVING THIS CAR AFTER THIS REPORTED INCIDENT. 2ND INCIDENT- ON SEPTEMBER 13TH - TRAVELING APPROX 50 MPH AND THEN ALL OF A SUDDEN I LOST COMPLETE CONTROL OF THE CAR AND FOR A FEW SECONDS I THOUGHT I WOULD NOT ONLY KILL MYSELF BUT OTHER INNOCENT PEOPLE ON THE FREEWAY. I MANAGED TO PULL THE CAR INTO AN APARTMENT COMPLEX PARKING LOT. I CALLED AAA AND THEY DELIVERED THE CAR TO THE SANDY SPRINGS FORD DEALERSHIP. MY WIFE CALLED THE CUSTOMER SERVICE THE NEXT DAY - SPOKE WITH KAREN. WHY WERE WE NOT TOLD ABOUT THE RECALL (DID RESEARCH ON THE INTERNET)? HER RESPONSE: THEY JUST FOUND OUT ABOUT IT THAT VERY SAME DAY. WE JUST RETURNED FROM VACATION AND OUR NEIGHBOR JUST DELIVERED OUR MAIL, WELL THERE WAS A LETTER FROM FORD ABOUT THE RECALL. THEN, ON FRIDAY SEPTEMBER 16TH WE RECEIVED AN AUTOMATED CALL FROM SANDY SPRINGS FORD ABOUT THE RECALL. DOES FORD HAVE ANY IDEA IN THE ACT OF NEGLIGENCE THEY HAVE CREATED? THERE COULD HAVE BEEN FATALITIES. OUR CAR IS STILL AT THE FORD DEALERSHIP - IT IS STALLING OUT AND THE BRAKES WERE NOT THE SAME (CHARGED US TO FIX THEM). FORD SAID THE SPEED CONTROL CABLE WAS COMPLETELY BROKEN OFF AND THEY WERE REQUIRED TO REPORT IT AND MAIL YOU THE PART. WAS THIS DONE? FOR THE LIFE OF ME, I CAN NOT FATHOM THAT A CAR MANUFACTURER WOULD NOT HAVE ALERTED THEIR DEALERS ABOUT THIS RECALL. I SHOULD HAVE BEEN ALERTED AND WARNED ON MONDAY EVENING AND TOLD DO NOT DRIVE THE CAR.
NHTSA complaint #10542506 — an unverified report by a vehicle owner.
at 109,930 milesConway, SC1 injured
SERVICE BRAKES
WAS COMING OFF US 501 IN CONWAY SC AND HEARD A LOAD POP SOUND PUT BRAKES ON AND CAR KEEP ON GOING IT WOULD NOT STOP THE BRAKES WOULD NOT STOP THE CAR IT KEEP RACING UP. HAD NO WERE TO GO BUT THE BACK END OF A GMC TRUCK. CAR WAS TOWED TO CONWAY FORD. ON 6/10/2013 TALK TO SERVICE AND THEY SAID THEY TRIED TO DRIVE THE CAR ON THE LOT AND IT DID IT TO THEM.. THE DIAG. WAS CRUISE CONTROL BROKE PLUS THE ACTUATOR ASY. ON THIS YEAR CRUISE CONTROL CABLE AND ACCELERATOR CABLE ARE CONNECTED TO THROTTLE BODY ON THE SAME LINKAGE. WHEN CRUISE CABLE BROKE IT CAUSED THE THROTTLE BODY LINKAGE TO NOT RETURN TO IDLE POSITION. CRUISE CONTROL WAS NOT ON WHEN THIS HAPPENED.
NHTSA complaint #10516101 — an unverified report by a vehicle owner.
at 165,000 milesST. Louis Park, MN
SERVICE BRAKES
I LOOKED UP MY CAR RECALLS AND THERE WHERE 3 AND WHEN I CALLED FORD THEY TOLD ME THAT THIS WEBSITE IS WRONG AND THERE IS NO RECALLS. EVEN WHEN EVERYTHING THAT IS WRONG WITH MY CAR IS ON THE RECALLS. I JUST NEED TO KNOWN WHAT TO DO NOW.
NHTSA complaint #10510054 — an unverified report by a vehicle owner.
at 12,500 milesLincoln Park, MI
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT WITH THE BRAKE PEDAL DEPRESSED THE ENGINE BEGAN TO REV UP. THE CONTACT HEARD A GROWLING AND RUMBLING NOISE COMING FROM THE ENGINE. AS A RESULT, THE CONTACT SHIFTED THE VEHICLE IN PARK AND TURNED THE ENGINE OFF. AFTER RESTARTING THE VEHICLE THE FAILURE DID NOT RECURRED. THE FAILURE OCCURRED FOUR DIFFERENT TIMES INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 02V266000 (SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS CONTACTED PRIOR TO THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,500.
NHTSA complaint #10478417 — an unverified report by a vehicle owner.
at 101,000 milesMerritt Island, FLCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT ATTEMPTED APPLIED EXTREME PRESSURE TO THE BRAKES BUT THE VEHICLE DID NOT STOP UNTIL CRASHING INTO A CONCRETE PARKING BAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE BRAKE PADS WERE REPLACED AND THE ROTORS WERE RESURFACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 101,000.....UPDATED 10/11/12 *BF UPDATED 10/17/2012
NHTSA complaint #10476547 — an unverified report by a vehicle owner.
at 105,000 milesPort Deposit, MDCrash
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. THE ACCELERATOR PEDAL ALSO DEPRESSED TO THE FLOORBOARD. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT STOP. THE VEHICLE CRASHED INTO A COMMUNICATION BOX, WENT AIR BOURNE, AND CAME TO A STOP AFTER LANDING. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 02V266000 (SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 9/10/12
NHTSA complaint #10468303 — an unverified report by a vehicle owner.
at 135,000 milesIndianapolis, IN
SERVICE BRAKES
WAS OUT DRIVING AND RUNNING ERRANDS WHEN I STARTED NOTICING WHEN I STOPPED AT A LIGHT,NO MATTER HOW MUCH PRESSURE I APPLIED TO MY BRAKE PEDAL IT SEEMED MY ENGINE WAS EITHER IDLING HIGH OR THERE WAS A PROBLEM WITH WITH MY BRAKE SYSTEM. IN THE TIMES THIS HAS HAPPENED I HAVE BEEN UNABLE TO CONTROL THE FUNCTIONING OF THE BRAKE SYSTEM AND DEEMED AS THE OWNER DRIVING THE CAR TO BE UNSAFE AND REFUSE TO DRIVE A VEHICLE THAT I FEEL IS NOT SAFE FOR ME OR THE HIGHWAY. SINCE THIS HAS HAPPENED I HAVE LOOKED AT NUMEROUS OTHER ACCOUNTS OF THE SAME THINGS HAPPENING TO OTHER PEOPLES CARS AND NOT ONLY MINE.I HAVE BEEN UNSUCCESSFUL GETTING THIS DEFECT TO BE KNOWN BY FORD MOTOR COMPANY BUT HAVE FOUND SEVERAL REPORTS OF THE PROBLEM ON THE NHTSA WEBSITE ! I HAVE BEEN UNABLE TO GET FORD TO DO ANYTHING ABOUT ADDRESSING THIS PROBLEM. I TALKED TO FORD ON THE PHONE AND THEY SAID MY CAR WAS NOT PART OF THAT RECALL DESPITE ME HAVING THE SAME BRAKE PROBLEMS AND HAVING ADJUSTABLE BRAKE PEDALS.
NHTSA complaint #10460200 — an unverified report by a vehicle owner.
at 120,000 milesSmithsburg, MD
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE FRONT ROTORS WERE WEARING PREMATURELY AND WERE REPLACED TEN TIMES. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC ADVISED THAT THE WEIGHT OF THE VEHICLE WAS CAUSING THE ROTORS TO WEAR PREMATURELY. THE FAILURE MILEAGE WAS 120,000. UPDATED 05/24/12
NHTSA complaint #10456594 — an unverified report by a vehicle owner.
at 104,000 milesBurlington, VT
SERVICE BRAKES, ELECTRIC
I OWN A 2002 FORD TAURUS SES SEDAN WITH 100,000 MILES. RECENTLY, THE BRAKE WARNING LIGHT ILLUMINATED, AND I BROUGHT IT INTO THE FORD SERVICE DEPARTMENT OF MY LOCAL DEALERSHIP. APPARENTLY WHAT HAPPENED WAS A ABS/TRACTION CONTROL SENSOR (PART NUMBER 2C219) BURNED OUT. ACCORDING TO THE DEALERSHIP AND VARIOUS ONLINE POSTINGS IN BLOGS AND OTHER AREAS, THIS IS A VERY COMMON THING THAT HAPPENS ON THESE CARS. I THINK THAT FORD SHOULD TAKE ACTION BECAUSE THEY DO ACKNOWLEDGE THAT THERE IS A PROBLEM WITH THE DESIGN OF THAT MODULE, AND THEIR POOR DESIGN CAN LEAD TO LIMITED BRAKING CAPABILITY, THE VEHICLE NOT PERFORMING AS IT SHOULD ON SLIPPERY SURFACES, CRASHES, INJURIES, AND POSSIBLY EVEN DEATH.
NHTSA complaint #10386020 — an unverified report by a vehicle owner.
at 63,000 milesColorado Springs, COCrash1 injured
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THREE DAYS AFTER THE VEHICLE WAS PURCHASED IT WAS INSPECTED AND THE INSPECTOR STATED THAT THE REAR SUSPENSION AND THE BRAKES WERE DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE BRAKES AS WELL AS THE TIRES REPLACED. THE CONTACT STATED THAT THE DEALER SOLD HER AN UNSAFE VEHICLE THAT COULD HAVE CAUSED A CRASH TO OCCUR. WHILE DRIVING 25 MPH DOWN A HILL, THE CONTACT STATED THAT THE BRAKES BEGAN TO MALFUNCTION. THE VEHICLE WOULD NOT STOP AND CONTINUED DRIVING THROUGH AN INTERSECTION. THE CONTACT CRASHED THE VEHICLE INTO A WALL CAUSING INJURIES TO HER KNEE AND NECK. THE CONTACT WAS TAKEN TO A HOSPITAL AND WAS TREATED FOR HER INJURIES. THE CONTACT WAS UNABLE TO WALK DUE TO THE CRASH. THE CONTACT STATED THE DEALER SOLD HER A VEHICLE THAT HAD FAULTY BRAKES. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10356825 — an unverified report by a vehicle owner.
Sanford, NC
SERVICE BRAKES, HYDRAULIC
PROBLEMS WITH NOISE FRONT PASSENGER SIDE SHUDDERING SOUND WHILE DRIVING COMES AND GOES. PROBLEM WITH CAR RUNNING ROUGH ENGINE POWER DECREASED, SEAM LIKE FUEL IS POOR, SOME MALFUNCTION CAUSING PROBLEMS IN TRAFFIC. THIS MALFUNCTION ALWAYS HAPPENS ON START UP AND DURING REGULAR OPERATING DURING DRIVING. WE HAVE TO KEEP LETTING OFF THE GAS AND GIVING GAS TO TRY MAKE IT RUN RIGHT A HOPE TO HAVE A SMOOTH RIDE. THE POPPING NOISE FROM THE FRONT END ALWAYS HAPPEN DAILY DURING DRIVING WITH NORMAL SPEEDS. THE FRONT ROTORS HAS BEEN CHANGED THREE TIMES SINCE I OWNED THIS VEHICLE, CONTINUING TO HAVE PROBLEM WITH THE FRONT END. BRAKE PADS ALWAYS HAVE BEEN CHANGED DURING THESE PROBLEMS.
NHTSA complaint #10315023 — an unverified report by a vehicle owner.
at 105,000 milesGrand Rpaids, MI
SERVICE BRAKES, HYDRAULIC
IN THE SUMMER OF 2009 MY 2002 FORD TAURUS WAS TAKEN TO THE SHOP FOR BRAKE ISSUES. WHILE THERE, THE CAR'S BACK SPRINGS WERE FOUND TO BE BROKEN. TO REPAIR THIS PROBLEM NEW PARTS WERE REQUIRED AND SUBSEQUENTLY BOUGHT AND REPLACED IN MY CAR. RECENTLY, IN THE PAST MONTH MY CAR STARTED TO HAVE PROBLEMS WITH THE SUSPENSION AGAIN. WHEN I TOOK IT IN TO THE SHOP THEY TOLD ME THAT THE FRONT SPRINGS WERE BROKEN. AGAIN NEW PARTS WERE REQUIRED TO FIX IT.
NHTSA complaint #10298250 — an unverified report by a vehicle owner.
at 125,000 milesAcushnet, MA
SERVICE BRAKES, HYDRAULIC
WHEN BRAKES ARE APPLIED THE FRONT END AND STEERING WHEEL SHAKE. REPLACED ROTORS AND BRAKE PADS AND FRONT END ALIGNMENT. ONE MONTH LATER FRONT END AND STEERING WHEEL SHAKE WHEN BRAKES ARE APPLIED. REPLACED PARTS AGAIN, AT LEAST 7 TIMES IN THE PAST YEAR AND A HALF.
NHTSA complaint #10284181 — an unverified report by a vehicle owner.
at 67,000 milesHamburg, NY
SERVICE BRAKES, HYDRAULIC
I OWN A 2002 FORD TAURUS AND WHEN I TOOK THE CAR IN FOR BRAKE SERVICE MY MECHANIC DISCOVERED THAT 3 OF 4 COIL SPRINGS WERE BROKEN. THE LEFT REAR SPRING SPUN AND CUT A GOUGE IN A TIRE WITH LESS THAN 100 MILES ON IT. THERE IS NO RECALL ON THIS ITEM SO FOR REPLACEMENT OF THE SPRINGS I WAS SOCKED WITH A $400 BILL. I RESEARCHED THE PROBLEM AND DISCOVERED THIS HAS BEEN A PROBLEM WITH THESE SPRINGS FOR SEVERAL YEARS. SEE BELOW ASSOCIATED PRESS TUE, OCT. 04, 2005 WASHINGTON - THE GOVERNMENT IS INVESTIGATING WHETHER THE REAR COIL SPRING CAN FRACTURE AND PUNCH A HOLE IN THE REAR TIRES OF SOME MODELS OF THE FORD TAURUS AND MERCURY SABLE, FEDERAL AUTO SAFETY OFFICIALS SAID TUESDAY. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SAID IT OPENED A PRELIMINARY INVESTIGATION INTO THE 2000-2001 MODELS OF THE TAURUS AND SABLE SEDANS AFTER RECEIVING 131 COMPLAINTS ABOUT BROKEN COIL SPRINGS. THE INQUIRY INVOLVES ABOUT 467,000 VEHICLES. THE TAURUS WAS AMONG THE BEST-SELLING PASSENGER CARS IN THE UNITED STATES DURING THE TWO MODEL YEARS. MOST OF THE COMPLAINTS CAME FROM NORTHERN STATES WHERE VEHICLES ARE OFTEN SUBJECT TO SALT CORROSION DURING THE WINTER. ABOUT HALF OF THE OWNERS WHO FILED COMPLAINTS SAID THERE WERE PUNCTURES IN THE REAR TIRES BECAUSE OF THE BROKEN COIL SPRINGS. ANY HELP WOULD BE GREATLY APPRECIATED.
NHTSA complaint #10267580 — an unverified report by a vehicle owner.
at 60,000 milesElizabeth, PA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD NOISE AND THE VEHICLE STOPPED. THE ROAD CONDITIONS WERE NORMAL. THE VEHICLE WAS TOWED TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE PASSENGER SIDE FRONT COIL SPRING FAILED. THE COIL SPRING PUNCTURED THE TIRE. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 12/27/07 *LJ THE DEALER STATED ALSO REPAIRED THE AB SENSOR ASSEMBLY. UPDATED 12/12/07
NHTSA complaint #10204526 — an unverified report by a vehicle owner.
Erie, PA
SERVICE BRAKES, HYDRAULIC
2002 FORD TAURUS WITH LEFT COIL SPRING BROKE. A RECALL WAS ISSUED BUT NOT ON THE YEAR THE CONSUMER OWNED.**NAR**CC THE BALL JOINTS WERE REPLACED BECAUSE THEY WERE LOOSE AND WORN. THE WHEEL CYLINDERS WERE REPLACED DUE TO THEM LEAKING.
NHTSA complaint #10181606 — an unverified report by a vehicle owner.
at 62,771 milesAl;Liance, OH
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2002 FORD TAURUS. LOSS OF BRAKES DUE TO MALFUNCTION IN ABS SYSTEM. REMOVED FUSE TO THE ABS SYSTEM AND THE BRAKES RETURNED. DAUGHTER WAS ON WAY HOME FROM WORK AND WENT THROUGH A RED TRAFFIC LIGHT BECAUSE THERE WAS NO BRAKES AT ALL. GOOD THING LATE AT NIGHT AND NO ONE TO BE HIT. FORD CONTINUES TO SAY NOT A RECALL PROBLEM.
NHTSA complaint #10172002 — an unverified report by a vehicle owner.
at 5,000 milesNewport, VA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED THE BRAKES HAVE NOT OPERATED PROPERLY SINCE PURCHASE. THE VEHICLE WILL NOT SLOW DOWN WHEN THE BRAKE PEDAL IS DEPRESSED. SHE MUST PUMP THE PEDAL REPEATEDLY, BUT THIS DOES NOT ALWAYS WORK. THE ROTORS AND PADS HAVE BEEN REPLACED BY THE DEALERSHIP. THE DEALERSHIP WAS UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. THE VEHICLE HAS BEEN TO AN INDEPENDENT REPAIR SHOP, AND THEY TOO WERE UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. ALSO, THE CONTACT DETECTED FUMES COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE SAME REPAIR SHOP, AND THEY DETERMINED THE RADIATOR OVERFLOW TANK HAD A CRACK ON THE BOTTOM. NO REPAIRS HAVE BEEN MADE.
NHTSA complaint #10146787 — an unverified report by a vehicle owner.
at 5,000 milesNewport, VA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THE CONTACT STATED THE BRAKES HAVE NOT OPERATED PROPERLY SINCE PURCHASE. THE VEHICLE WILL NOT SLOW DOWN WHEN THE BRAKE PEDAL IS DEPRESSED. SHE MUST PUMP THE PEDAL REPEATEDLY, BUT THIS DOES NOT ALWAYS WORK. THE ROTORS AND PADS HAVE BEEN REPLACED BY THE DEALERSHIP. THE DEALERSHIP WAS UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. THE VEHICLE HAS BEEN TO AN INDEPENDENT REPAIR SHOP, AND THEY TOO WERE UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. ALSO, THE CONTACT DETECTED FUMES COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE SAME REPAIR SHOP, AND THEY DETERMINED THE RADIATOR OVERFLOW TANK HAD A CRACK ON THE BOTTOM. NO REPAIRS HAVE BEEN MADE.
NHTSA complaint #10146787 — an unverified report by a vehicle owner.
at 5,000 milesNewport, VA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DT: THE CONTACT STATED THE BRAKES HAVE NOT OPERATED PROPERLY SINCE PURCHASE. THE VEHICLE WILL NOT SLOW DOWN WHEN THE BRAKE PEDAL IS DEPRESSED. SHE MUST PUMP THE PEDAL REPEATEDLY, BUT THIS DOES NOT ALWAYS WORK. THE ROTORS AND PADS HAVE BEEN REPLACED BY THE DEALERSHIP. THE DEALERSHIP WAS UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. THE VEHICLE HAS BEEN TO AN INDEPENDENT REPAIR SHOP, AND THEY TOO WERE UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. ALSO, THE CONTACT DETECTED FUMES COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE SAME REPAIR SHOP, AND THEY DETERMINED THE RADIATOR OVERFLOW TANK HAD A CRACK ON THE BOTTOM. NO REPAIRS HAVE BEEN MADE.
NHTSA complaint #10146787 — an unverified report by a vehicle owner.
Deltona, FL
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
DT: THE CONTACT STATES THERE IS A NHTSA RECALL, CAMPAIGN 02V266000 REGARDING THE BRAKE PEDAL AND LINKAGES. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. NO REPAIRS HAVE BEEN MADE.
NHTSA complaint #10146357 — an unverified report by a vehicle owner.
at 9,000 milesReading, PA
SERVICE BRAKES, AIR:DISC:ROTOR
I HAVE A 2002 FORD TAURUS.. STARTING SHAKING WHILE DRIVING AT 8,500 MILES. TOOK IT TO FORD AND THEY STATED ROTORS WERE WARPED AND REPLACED THEM. AT APPROX 18,000 MILES THEY WARPED AGAIN. FORD WOULD NOT COVER THE WARRANT SO I ENDED UP PAYING TO HAVE THEM RESURFACED. I FILED A COMPLAINT WITH THE ATTORNEY GENERALS OFFICE AND ENDED UP GETTING REIMBURSED FOR THE REPAIR. I'M NOW AT 28,000 MILES AND THEY ARE SHOT, UNABLE TO BE RESURFACED AND MUST BE REPLACED. NEEDLESS TO SAY I'M NOT GOING TO DEAL WITH FORD ANY LONGER AND WILL REPLACE WITH A HIGHER QUALITY AFTER MARKET PRODUCT. I HAVE FOUND AND EXORBANENT AMMOUNT OF OTHER TAURUS OWNERS ONLINE THAT ARE HAVING THE SAME PROBLEMS. I WAS WONDERING IF YOU COULD LOOK INTO IT AND THE FEASABILITY OF ISSUEING A RECALL. THE WARPING IS PRETTY COMMON FROM WHAT I CAN SEE AND CAUSES THE VEHICLE TO SHAKE VIOLENTLY WHEN ATTEMPTING TO STOP , AND IS EXTREMELY BAD WHEN STOPPING FROM HIGHWAY SPEEDS
NHTSA complaint #10134101 — an unverified report by a vehicle owner.