Owners have filed 1,759 complaints
about the 2002 Ford Taurus with NHTSA between 2001 and 2026.
The largest single group is the suspension.
Across this model's run it ranks 5 of 27 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Ford Taurus. 50 means typical for this
model; 100 means roughly double.
Severity — 53
10.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 16
9% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Coil Springs
40240.4%
Front
29729.8%
Rear
10910.9%
Coil Springs
858.5%
Windshield
313.1%
Fan/Motor
272.7%
Frontal
232.3%
Springs
222.2%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
151.0%
1,000 – 9,999 miles
231.5%
10,000 – 24,999 miles
463.0%
25,000 – 49,999 miles
20213.3%
50,000 – 74,999 miles
37824.9%
75,000 – 99,999 miles
36724.2%
100,000 – 149,999 miles
40026.3%
150,000+ miles
885.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2001peak 54May 2026
NHTSA investigations into the 2002 Ford Taurus
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE12033Opened 24 Oct 2012Closed 26 Jun 2013VEHICLE SPEED CONTROL:CABLES
Speed control cable damage
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the thro...
EA08018Opened 28 Aug 2008Closed 30 Jun 2011SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Front Suspension Coil Spring Fracture
To date, ODI is aware of 2,401 non-duplicative complaints related to the alleged defect. In addition, ODI is aware of 1,411 subject vehicles with one or more warranty claims related to the alleged defect. In total, ODI is aware of 3,645 unique subject vehicles that have experienced one or more front suspension coil spring fractures. ODI is also aware of four minor crashes related to the alleged defect resulting in one minor injury.With greater than eight years of exposure, a large subject vehicle population and approximately 2,052 reported front tire punctures caused by fractured coil springs...
RP03001Opened 31 Oct 2003Closed 23 Mar 2004SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
BRAKE/ACCELERATOR PEDAL APPLICATION
MS. RODMAN REPORTED THAT AFTER HER VEHICLE WAS INSPECTED FOR THE RECALL, HER MOTHER EXPERIENCED A SUDDEN ACCELERATION AND CRASHED THE SABLE INTO A LIGHT POLE.PREVIOUSLY NHTSA HAD CONDUCTED AN INVESTIGATION FOR THIS ISSUE (PE02-035) THAT RESULTED IN THE RECALL (02V-266) OF 369,000 MY 2000-2002 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE BRAKE AND ACCELERATOR PEDALS TO INSURE THAT THE SEPARATION BETWEEN THE PEDALS WAS AT LEAST 50MM..A REVIEW OF ODI'S DATABASE FOR COMPLAINTS REGARDING RECALL 02V-266 DID NOT IDENTIFY ANY RECALL REMEDY COMPLAINTS OTHER THAN THE PETITIONER'S.MS. RODMAN?S VEHI...
RQ03008Opened 23 Oct 2003Closed 5 Mar 2004EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHT SWITCH FAILURE
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND I...
Recalls on the 2002 Ford Taurus
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
16E026000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Bosch Brake Components LLC (Bosch) is recalling certain aftermarket replacement front brake pads, models Bosch QuietCast BC598 and BP765, Bosch Blue BE598 and BE598H, Prostop PD598 and PD765M, Duralast Gold DG598, Duralast MKD598, Stop Master ST598, UltraStop ULT598, UltraLife MX598 and MX765, BrakeBest MKD765, and Prostop Platinum PGD598. These brake pads, manufactured October 1, 2014, to October 31, 2015 are intended for use on 2001-2007 Ford Taurus, 2001-2005 Mercury Sable, 1995-1999 Ford Taurus SHO, 1995-2002 Lincoln Continental, and 1993-1998 Lincoln Mark VIII vehicles. The brake pad shim may shift out of position causing the shim to contact the brake disc resulting in damage to the disc.
Risk: A damaged or broken brake disc may reduce a vehicle's braking power, increasing the risk of a crash.
04V106000
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
CERTAIN PASSENGER VEHICLES ARE BEING RECALLED TO CORRECT A PROBLEM WITH A MALFUNCTIONING STOP LAMP SWITCH AND/OR ASSOCIATED WIRING. THIS MALFUNCTIONING COULD RENDER THE STOP LAMPS INOPERABLE OR CAUSE THEM TO STAY ON ALL THE TIME. THIS COULD CAUSE CONFUSION TO A FOLLOWING DRIVER, WHICH COULD LEAD TO A CRASH.
Risk: IN ADDITION, IF THE SWITCH AND/OR ASSOCIATED WIRING FAIL IN THE OPEN POSITION, THE BRAKE LIGHTS WILL NOT ACTUATE AND THE DRIVER WILL NOT BE ABLE TO SHIFT THE VEHICLE OUT OF "PARK" IF THEY FAIL IN THE CLOSED POSITION, THE BRAKE LIGHTS WILL REMAIN ON, WHICH WILL NOT ALLOW THE SPEED CONTROL TO BE ACTIVATED. THIS COULD ALSO CAUSE THE BATTERY TO DISCHARGE.
03V087000
VISIBILITY:WINDSHIELD
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." THE WINDSHIELDS MAY POTENTIALLY EXHIBIT INCREASED WIND NOISE, WATER LEAKAGE, AND SQUEAKS AND RATTLES.
Risk: POTENTIAL LOSS OF WINDSHIELD RETENTION MAY ALSO REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.
02V266000
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ADJUSTABLE PADELS ARE BEING RECALLED IN ORDER TO ADJUST THE BRAKE AND ACCELERATOR PEDALS TO A MINIMUM OF 50 MM OF LATERAL SEPARATION. SIMULTANEOUS APPLICATION OF BOTH THE BRAKE AND ACCELERATOR PEDALS COULD RESULT IN AN INCREASE IN ENGINE RPM.
Risk: THIS COULD RESULT IN A CUSTOMER EXPERIENCING AN "UNINTENDED VEHICLE SPEED INCREASE" OR A PERCEIVED "UNABLE TO STOP" CONDITION.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200409270,813 units in Canada
Lights And Instruments
On certain vehicles, a malfunctioning stop lamp switch and/or associated wiring may render the stop lamps inoperable or cause them to stay on all the time. If the switch and/or wiring fail in the open position, the brake lights will not activate and the driver will not be able to shift the vehicle out of park. If they fail in the closed position, the brake lights will remain on, which will not allow the speed control to be activated. This could also cause the battery to discharge. Correction: Dealer will install a newly designed stop lamp switch and wire assembly.
Recall 200218740,145 units in Canada
Other
On certain vehicles equipped with adjustable pedals, the manufacturing process of the subject Taurus adjustable pedal assembly resulted in variability in lateral pedal spacing ranging from 41mm to 85mm. Discussions with drivers of vehicles with adjustable pedals disclosed that some were unfamiliar with the feature. Decreased brake to accelerator pedal spacing may increase the risk of simultaneous application of the brake and accelerator pedals which may cause a collision, injuries or death. Correction: Owners will be instructed as to the proper way to set the position of the pedals and to take their vehicles to a dealer to have the spacing between the brake and accelerator pedal measured. If the spacing is found to be less than 50mm, the dealer will adjust the pedals to increase the distance between them to greater than 50mm.
Reports where the owner recorded a crash, a fire, an injury or a death.
Cinnaminson, NJCrash
POWER TRAIN
Backing out of parking space resulting to damage to both vehicles . Brake\gas pedals. Position of driver ( body turned) relative to pedals while backing car can allow drivers foot to be in contact with both pedals. Increased pressure on the brake can allow increased pressure on the gas pedal allowing the vehicle to continue in a reversed direction . Can strike a person or object resulting in injury or damage. Subject car is a station wagon and appears to have lower seating \configuration than a sedan .
NHTSA complaint #11704207 — an unverified report by a vehicle owner.
Cinnaminson, NJCrash
SERVICE BRAKES
Backing out of parking space resulting to damage to both vehicles . Brake\gas pedals. Position of driver ( body turned) relative to pedals while backing car can allow drivers foot to be in contact with both pedals. Increased pressure on the brake can allow increased pressure on the gas pedal allowing the vehicle to continue in a reversed direction . Can strike a person or object resulting in injury or damage. Subject car is a station wagon and appears to have lower seating \configuration than a sedan .
NHTSA complaint #11704207 — an unverified report by a vehicle owner.
at 126,139 milesVallejo, CACrash
VEHICLE SPEED CONTROL
ON 14 OCT 2017, THE SUBJECT VEHICLE HAD JUST BEEN SERVICED. ON THE DRIVE HOME, THE THROTTLE CABLE BECAME STUCK CAUSING THE CAR TO NOT STOP ACCELERATING. THE DRIVER WAS ABLE TO EXIT THE HIGHWAY AND STOPPED THE CAR BY CRASHING INTO A DUMPSTER/FENCE AT A SERVICE STATION.
NHTSA complaint #11132160 — an unverified report by a vehicle owner.
Birmingham, ALCrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SEVERE INJURIES TO THE HEAD AND LEFT SIDE OF THE BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10927475 — an unverified report by a vehicle owner.
at 80,000 milesFargo, NDCrash
WHEELS
DRIVING DOWN THE INTERSTATE COIL SPRING ON FRONT DRIVERS SIDE FRACTURED. COIL SPRING PUNCTURED TIRE AND THE TIRE IMMEDIATELY DEFLATED RESULTING IN LOSS OF CONTROL OF VEHICLE.
NHTSA complaint #10822970 — an unverified report by a vehicle owner.
at 80,000 milesFargo, NDCrash
SUSPENSION
DRIVING DOWN THE INTERSTATE COIL SPRING ON FRONT DRIVERS SIDE FRACTURED. COIL SPRING PUNCTURED TIRE AND THE TIRE IMMEDIATELY DEFLATED RESULTING IN LOSS OF CONTROL OF VEHICLE.
NHTSA complaint #10822970 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Montgomery, IL
ENGINE
Cylinder two misfire. Replaced coil pack, wires and all spark plugs. Problem reoccurring.
NHTSA complaint #11736873 — an unverified report by a vehicle owner.
Montgomery, IL
FUEL/PROPULSION SYSTEM
Cylinder two misfire. Replaced coil pack, wires and all spark plugs. Problem reoccurring.
NHTSA complaint #11736873 — an unverified report by a vehicle owner.
Cinnaminson, NJCrash
POWER TRAIN
Backing out of parking space resulting to damage to both vehicles . Brake\gas pedals. Position of driver ( body turned) relative to pedals while backing car can allow drivers foot to be in contact with both pedals. Increased pressure on the brake can allow increased pressure on the gas pedal allowing the vehicle to continue in a reversed direction . Can strike a person or object resulting in injury or damage. Subject car is a station wagon and appears to have lower seating \configuration than a sedan .
NHTSA complaint #11704207 — an unverified report by a vehicle owner.
Cinnaminson, NJCrash
SERVICE BRAKES
Backing out of parking space resulting to damage to both vehicles . Brake\gas pedals. Position of driver ( body turned) relative to pedals while backing car can allow drivers foot to be in contact with both pedals. Increased pressure on the brake can allow increased pressure on the gas pedal allowing the vehicle to continue in a reversed direction . Can strike a person or object resulting in injury or damage. Subject car is a station wagon and appears to have lower seating \configuration than a sedan .
NHTSA complaint #11704207 — an unverified report by a vehicle owner.
Bloomfield Hills, MI
SUSPENSION
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE BRAKE LIGHT STARTED TO FLASH WHILE DRIVING HOWEVER, THERE WAS NO BRAKE MALFUNCTION. THE VEHICLE WAS TAKEN TO AUBURN AUTOMOTIVE (500 S. OPDYKE RD, WATERFORD, MI 48328, (248) 332-9300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS EXTREMELY RUSTED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11383037 — an unverified report by a vehicle owner.
Bloomfield Hills, MI
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE BRAKE LIGHT STARTED TO FLASH WHILE DRIVING HOWEVER, THERE WAS NO BRAKE MALFUNCTION. THE VEHICLE WAS TAKEN TO AUBURN AUTOMOTIVE (500 S. OPDYKE RD, WATERFORD, MI 48328, (248) 332-9300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS EXTREMELY RUSTED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11383037 — an unverified report by a vehicle owner.
at 60,000 milesSouth Amboy, NJ
SUSPENSION
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT AND REAR DRIVER'S SIDE COIL SPRINGS FRACTURED. THE CONTACT DROVE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACT NOR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA complaint #11328887 — an unverified report by a vehicle owner.
at 129,000 milesDuluth, GA
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE'S WINDSHIELD WAS LOOSENING ON THE UPPER PASSENGER SIDE. THE CONTACT NOTICED THAT THE WINDSHIELD WAS COMING OUT OF THE MOLDING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 129,000.
NHTSA complaint #11233130 — an unverified report by a vehicle owner.
at 129,000 milesDuluth, GA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE'S WINDSHIELD WAS LOOSENING ON THE UPPER PASSENGER SIDE. THE CONTACT NOTICED THAT THE WINDSHIELD WAS COMING OUT OF THE MOLDING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 129,000.
NHTSA complaint #11233130 — an unverified report by a vehicle owner.
Tempe, AZ
AIR BAGS
TAKATA RECALL: I BOUGHT A CAR FROM A MAN LESS THAN 5 MONTHS AGO AND I SLOWLY STARTED TO NOTICE SOME THINGS. I STARTED OUT WITH 3 WINDOWS WORKING INSTEAD OF FOUR WHICH I WAS NOT TOLD. MY DRIVER SIDE WINDOW DOESN'T EVEN WORK AND IT STOPPED ABOUT A MOTH AGO. A WEEK BEFORE THAT MY AIRBAG LIGHT COMES ON, MY BROTHER WAS ACTUALLLY THE ONE DRIVING WHEN THAT HAPPENED. ALSO, I FOUND OUT THAT I HAD THE WRONG BATTERY IN THE CAR SO I DON'T KNOW WHAT OTHER DAMAGE THAT HAS DONE. PLEASE CONTACT ME FOR MORE INFORMATION.
NHTSA complaint #11173440 — an unverified report by a vehicle owner.
Tempe, AZ
EXTERIOR LIGHTING
TAKATA RECALL: I BOUGHT A CAR FROM A MAN LESS THAN 5 MONTHS AGO AND I SLOWLY STARTED TO NOTICE SOME THINGS. I STARTED OUT WITH 3 WINDOWS WORKING INSTEAD OF FOUR WHICH I WAS NOT TOLD. MY DRIVER SIDE WINDOW DOESN'T EVEN WORK AND IT STOPPED ABOUT A MOTH AGO. A WEEK BEFORE THAT MY AIRBAG LIGHT COMES ON, MY BROTHER WAS ACTUALLLY THE ONE DRIVING WHEN THAT HAPPENED. ALSO, I FOUND OUT THAT I HAD THE WRONG BATTERY IN THE CAR SO I DON'T KNOW WHAT OTHER DAMAGE THAT HAS DONE. PLEASE CONTACT ME FOR MORE INFORMATION.
NHTSA complaint #11173440 — an unverified report by a vehicle owner.
Tempe, AZ
ELECTRICAL SYSTEM
TAKATA RECALL: I BOUGHT A CAR FROM A MAN LESS THAN 5 MONTHS AGO AND I SLOWLY STARTED TO NOTICE SOME THINGS. I STARTED OUT WITH 3 WINDOWS WORKING INSTEAD OF FOUR WHICH I WAS NOT TOLD. MY DRIVER SIDE WINDOW DOESN'T EVEN WORK AND IT STOPPED ABOUT A MOTH AGO. A WEEK BEFORE THAT MY AIRBAG LIGHT COMES ON, MY BROTHER WAS ACTUALLLY THE ONE DRIVING WHEN THAT HAPPENED. ALSO, I FOUND OUT THAT I HAD THE WRONG BATTERY IN THE CAR SO I DON'T KNOW WHAT OTHER DAMAGE THAT HAS DONE. PLEASE CONTACT ME FOR MORE INFORMATION.
NHTSA complaint #11173440 — an unverified report by a vehicle owner.
at 126,139 milesVallejo, CACrash
VEHICLE SPEED CONTROL
ON 14 OCT 2017, THE SUBJECT VEHICLE HAD JUST BEEN SERVICED. ON THE DRIVE HOME, THE THROTTLE CABLE BECAME STUCK CAUSING THE CAR TO NOT STOP ACCELERATING. THE DRIVER WAS ABLE TO EXIT THE HIGHWAY AND STOPPED THE CAR BY CRASHING INTO A DUMPSTER/FENCE AT A SERVICE STATION.
NHTSA complaint #11132160 — an unverified report by a vehicle owner.
at 110,000 milesMilwaukee, WI
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED EVEN WHEN THE DOORS WERE NOT OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 110,000. *DT
NHTSA complaint #11118162 — an unverified report by a vehicle owner.
at 110,000 milesMilwaukee, WI
ENGINE
TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED EVEN WHEN THE DOORS WERE NOT OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 110,000. *DT
NHTSA complaint #11118162 — an unverified report by a vehicle owner.
at 62,000 milesVermilion, OH
SUSPENSION
FRONT PASSENGER COIL SPRING BROKE CAUSING A BLOWOUT ON THE TIRE IN MOTION ON A CITY STREET
NHTSA complaint #11076150 — an unverified report by a vehicle owner.
at 236,000 milesKansas City, KS
VEHICLE SPEED CONTROL
DRIVING AT A SPEED OF ABOUT 25 MPH ,MY CAR SUDDENLY REVVED UP AND SPED UP WITHOUT MY PRESSING THE GAS. I NEARLY REAR-ENDED A CAR IN FRONT OF ME. I PRESSED ON MY BRAKE AS HARD AS I COULD BUT IT DID NOT HELP MUCH .I DOWNSHIFTED TO 3RD GEAR BUT STILL NOT MUCH HELP. FINALLY IT RETURNED TO NORMAL SPEED. I WAS TOO SCARED AND DID NOT SEE HOW HIGH THE RPMS WENT.
NHTSA complaint #11073352 — an unverified report by a vehicle owner.
at 146,000 milesLOS Angeles, CA
EXTERIOR LIGHTING
MY 2002 FORD TAURUS SUDDENLY WOULD NOT SHIFT OUT OF PARK. MY BACK DRIVER SIDE BRAKE LIGHT WON'T WORK. I LOOK IT UP AND SAW A RECALL BUT WHEN I CALLED THE DEALERSHIP THEY SAID THERE WASN'T A RECALL ON MY CAR. PLEASE HELP
NHTSA complaint #11066448 — an unverified report by a vehicle owner.
at 146,000 milesLOS Angeles, CA
ELECTRICAL SYSTEM
MY 2002 FORD TAURUS SUDDENLY WOULD NOT SHIFT OUT OF PARK. MY BACK DRIVER SIDE BRAKE LIGHT WON'T WORK. I LOOK IT UP AND SAW A RECALL BUT WHEN I CALLED THE DEALERSHIP THEY SAID THERE WASN'T A RECALL ON MY CAR. PLEASE HELP
NHTSA complaint #11066448 — an unverified report by a vehicle owner.
at 146,000 milesLOS Angeles, CA
SERVICE BRAKES
MY 2002 FORD TAURUS SUDDENLY WOULD NOT SHIFT OUT OF PARK. MY BACK DRIVER SIDE BRAKE LIGHT WON'T WORK. I LOOK IT UP AND SAW A RECALL BUT WHEN I CALLED THE DEALERSHIP THEY SAID THERE WASN'T A RECALL ON MY CAR. PLEASE HELP
NHTSA complaint #11066448 — an unverified report by a vehicle owner.
at 100,000 milesRockford, IL
SUSPENSION
THE CAR HAS EXPERIENCED 2 FAILURES OF THE RIGHT FRONT STRUT SPRING RESULTING IN DESTRUCTION OF THE TIRE. FIRST AT 75,000 MILES SECOND AT 100000 MI. BOTH TIRES FLATTENED AT BETWEEN 30 & 50 MPH
NHTSA complaint #11033406 — an unverified report by a vehicle owner.
at 134,128 milesSister BAY, WI
SUSPENSION
COIL SPRING IN DRIVER'S SIDE FRONT STRUT FAILED SUDDENLY WHEN VEHICLE WAS BEING DRIVEN ON RESIDENTIAL STREET IN SISTER BAY, WI. THERE WAS A LOUD BANG WHEN SPRING FRACTURED AND SUSPENSION COLLAPSED. FAILURE OF COIL SPRING OCCURRED AT ABOUT 10:15 AM ON THURSDAY JUNE 29, 2017. AFTER VEHICLE WAS SAFELY PARKED IN A BANK PARKING LOT THE OWNER THEN JACKED UP FRONT END AND REMOVED WHEEL/TIRE. OWNER NOTICED HOW ENERGY RELEASED WHEN COIL SPRING FRACTURED DROVE SPRING VIOLENTLY DOWNWARD TO FRONT WHEEL KNUCKLE ASSEMBLY. FORTUNATELY WHEN SPRING WAS DRIVEN DOWNWARD IT DID NOT PUNCTURE TIRE. THE NEXT DAY VEHICLE WAS LOADED ON A TRANSPORTER AND TAKEN TO JIM OLSON EXPRESS IN STURGEON BAY, WI, FOR REPAIR. SUBSEQUENT REPAIRS INCLUDED REPLACEMENT OF BOTH FRONT STRUTS AND ALIGNMENT CHECK/ADJUSTMENT. TOTAL COST OF REPAIR INCLUDING CHARGE OF USD 165 BY TRANSPORTER COMPANY WAS USD 1,010. AT TIME OF COIL SPRING FAILURE THE VEHICLE HAD 134,128 MILES ON THE ODOMETER. VISUAL INSPECTION BY OWNER OF BROKEN PIECE OF COIL SPRING DID NOT REVEAL ANY SURFACE CORROSION. OWNER SPECULATES COIL SPRING FRACTURE MAY HAVE BEEN DUE TO 15 YEARS OF STRESS LOADS ON THE SPRING OR PERHAPS THERE WAS A DEFECT IN METAL OF COIL SPRING.
NHTSA complaint #11025204 — an unverified report by a vehicle owner.
at 120,000 milesCharlotte, NC
VEHICLE SPEED CONTROL
ENTERING MY NEIGHBORHOOD WHEN GAS PEDAL "BROKE". CAR ACCELERATED TO HIGHEST RPM AND I HAD TO COUNTERACT THIS BY PUTTING BOTH FEET ON MY BRAKES TO KEEP MY CAR FROM FLYING OFF AND HITTING SOMETHING. EXTREMELY SCARY. CAR CANNOT BE TURNED ON WITHOUT THE ENGINE REVVING TO THE HIGHEST POSSIBLE SPEED. HAD I BEEN ON THE INTERSTATE I MAY BE DEAD. GAS PEDAL IS DEPRESSED ALL THE WAY TO FLOOR. HAVE NOT YET HAD IT INSPECTED BY A SHOP.
NHTSA complaint #11005527 — an unverified report by a vehicle owner.
at 79,365 milesJohnstown, PA
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD NOISE WAS HEARD AND THE FRONT COIL SPRING DETACHED WITHOUT WARNING, PUNCTURING THE FRONT PASSENGER SIDE TIRE. THE CONTACT AND HER CHILDREN WERE RESCUED BY A FAMILY MEMBER WHO TOWED THE VEHICLE TO THE CONTACT'S RESIDENCE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,365.
NHTSA complaint #10979066 — an unverified report by a vehicle owner.
at 150,000 milesPortland, OR
UNKNOWN OR OTHER
COOLING SYSTEM PROBLEM. HAVE REPLACED WATER PUMP 4 TIMES IN THIS VEHICLE. THERE IS DEFINITELY AN ISSUE WITH THE COOLING SYSTEM. PLEASE ISSUE RECALL. SPECIFIC PROBLEM...CAR SHUTS DOWN.
NHTSA complaint #10970629 — an unverified report by a vehicle owner.