FaultScore

2004 Ford Taurus window and wiper problems

13 of the 482 complaints about the 2004 Ford Taurus are about the glass, mirrors and wipers — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 54,000 miles.

F

13

Complaints

1

Crashes

3

Fires

0

Injuries

Exactly what failed

Windshield 4 30.8%
Visibility 3 23.1%
Windshield Wiper/Washer 2 15.4%
Sun/Moon Roof Assembly 1 7.7%
Heater Core 1 7.7%
Rear Window 1 7.7%
Rear Window Wiper/Washer 1 7.7%

Windows, Mirrors & Wipers across every Ford Taurus year

1987 13 1.3%
1988 11 1.1%
1989 14 1.4%
1990 26 2.6%
1991 23 2.3%
1992 44 4.3%
1993 167 16.4%
1994 36 3.5%
1995 48 4.7%
1996 61 6.0%
1997 60 5.9%
1998 17 1.7%
1999 64 6.3%
2000 50 4.9%
2001 41 4.0%
2002 104 10.2%
2003 211 20.8%
2004 13 1.3%
2005 13 1.3%

What owners said

Filed with NHTSA, in their own words.

at 63,000 miles Miland, OH

VISIBILITY:WINDSHIELD

TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHEN IT WOULD RAIN, WATER WOULD ACCUMULATE ON THE FRONT PASSENGER SIDE FLOORBOARD. THERE WAS NO VISIBLE DAMAGE TO THE SEALS OF THE WINDSHIELD YET, THE CONTACT STATED THAT WATER WAS ENTERING THE VEHICLE FROM THE WINDSHIELD. THE DEALER ADVISED THAT THERE WAS A RECALL FOR THE 2002-2003 MODELS (NHTSA CAMPAIGN ID NUMBER: 03V087000-VISIBILITY: WINDSHIELD) BUT NOT FOR HIS PARTICULAR YEAR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000. UPDATED 01/11/2011*LJ THE CONSUMER STATED WATER ALSO DRIPPED ON THE BLOWER MOTOR WHICH COULD CAUSE A POSSIBLE FIRE. UPDATED 03/02/11

NHTSA complaint #10359629 — an unverified report by a vehicle owner.

at 64,782 miles Riverview, FL Fire

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

TL* THE CONTACT OWNS A 2004 FORD TAURUS SE. WHILE DRIVING AT 45 MPH WITH THE REAR WINDOW DEFROSTER ACTIVATED, THE CONTACT SMELLED ELECTRICAL SMOKE AND FOUND THAT THE REAR WINDOW DEFROSTER WAS ON FIRE. THE DEFROSTER WAS SHUT OFF AND THE REAR WINDOW SHATTERED. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE TO THE DEALER. THE DEALER ADVISED THE FAILURE WAS ONE OF A KIND AND ADVISED HIM TO REPLACE THE REAR WINDOW BEFORE ANY REPAIRS COULD BE MADE TO THE DEFROSTER UNIT. THE REAR DEFROST CONNECTOR WAS REPLACED ON JULY 16, 2010. UPDATED 09/27/10

NHTSA complaint #10339472 — an unverified report by a vehicle owner.

at 65,000 miles Detroit, MI

VISIBILITY:WINDSHIELD WIPER/WASHER

TL*THE CONTACT OWNS A 2004 FORD TAURUS. WHILE DRIVING APPROXIMATELY 35 MPH IN LIGHT RAINY WEATHER CONDITIONS WITH THE FRONT WINDSHIELD WIPER IN OPERATION, THE WINDSHIELD WIPER CONTROL SELECTOR MODE FAILED TO DISENGAGE THE WINDSHIELD WIPER SYSTEM. THE DRIVER SHUT THE ENGINE OFF AND THE WINDSHIELD WIPER SYSTEM DEACTIVATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS REPAIRED ACCORDING TO THE EXTENDED SERVICE WARRANTY. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE SYSTEM DID NOT RECOGNIZE THE VIN. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 75,000.

NHTSA complaint #10285066 — an unverified report by a vehicle owner.

at 54,000 miles Silver Spring, MD Fire

VISIBILITY

TUBING TO WINDSHIELD WASHERS BROKE. THIS SOAKED THE HOOD INSULATION BLANKET AND DRIPPED ON TO THE MANIFOLD. THE WASHER FLUID BURST INTO FLAME BURNING THE HOOD BLANKET AND PAINT ON THE HOOD. HAD GARDENHOSE NEARBY AND WAS ABLE TO LIMIT DAMAGE. ONLY INDICATION OF PROBLEM WAS LACK OF SPRAY ON WINDSHIELD. FILLED BOTTLE WITH FLUID AND SHUT HOOD TO OPERATE SYSTEM. SMOKE FROM UNDER HOOD AND THROUGH AC VENTS ALERTED ME TO FIRE.

NHTSA complaint #10279024 — an unverified report by a vehicle owner.

at 54,000 miles Silver Spring, MD Fire

VISIBILITY:REAR WINDOW WIPER/WASHER

TUBING TO WINDSHIELD WASHERS BROKE. THIS SOAKED THE HOOD INSULATION BLANKET AND DRIPPED ON TO THE MANIFOLD. THE WASHER FLUID BURST INTO FLAME BURNING THE HOOD BLANKET AND PAINT ON THE HOOD. HAD GARDENHOSE NEARBY AND WAS ABLE TO LIMIT DAMAGE. ONLY INDICATION OF PROBLEM WAS LACK OF SPRAY ON WINDSHIELD. FILLED BOTTLE WITH FLUID AND SHUT HOOD TO OPERATE SYSTEM. SMOKE FROM UNDER HOOD AND THROUGH AC VENTS ALERTED ME TO FIRE.

NHTSA complaint #10279024 — an unverified report by a vehicle owner.

at 50,000 miles Frankfort, IL

VISIBILITY

FILING COMPLAINT AGAINST FORD MOTOR COMPANY DEFECTIVE ENGINEERING DESIGN OF THE BLOWER MOTOR MOUNTING WHERE RAIN AND DAMPNESS GETS INTO THE BLOWER DESTROYING NOT ONLY THE BLOWER MOTOR BUT ALSO THE RESISTOR. REPLACEMENT OF THESE NO LONGER FUNCTIONING PARTS ALONG WITH A RAIN KIT TO PREVENT FUTURE WATER DAMAGE WAS ESTIMATED AT $583.00 PLUS TAX. UPON CALLING FORD MOTOR COMPANY WAS TOLD THAT THEY WERE AWARE OF COMPLAINTS OF THIS PROBLEM POSTED ON THE INTERNET BUT NOT ENOUGH PEOPLE HAVE CALLED FORD TO COMPLAIN AND THEREFORE IT WAS, BASICALLY, MY PROBLEM AS IT WAS NOT A SAFETY ISSUE. THIS IS INDEED A SAFETY ISSUE WHEN THERE IS NOW ABSOLUTELY NO VENTILATION SYSTEM IN THIS CAR WHATSOEVER DUE TO THE DEFECTIVE DESIGN AND THE PARTS GOING OUT. SAFETY CONCERN? YOU BET WHEN YOU HAVE NO AIR VENTILATION SYSTEM IN YOUR CAR ARE PUSHING CLOSE TO 60 YEARS OLD AND DRIVE IN HUMID CHICAGOLAND. FORD MOTOR COMPANY WILL HAVE A REAL SAFETY ISSUE WHEN I PASS OUT OR DIE WHILE DRIVING IN THERE DEFECTIVE NON-WORKING - NO VENTILATED CAR!

NHTSA complaint #10275032 — an unverified report by a vehicle owner.

at 53,443 miles Davison, MI

VISIBILITY:WINDSHIELD

I BOUGHT THE CAR IN MAY 2008 FROM LASCO FORD IN FENTON MI. I STARTED TO NOTICE WHEN IT RAINED HARD OR I WENT THROUGH THE CAR WASH THE PASSENGER SIDE FLOOR WAS WET IN THE FRONT SEAT AREA. I DIDN'T NOTICE IT RIGHT AWAY UNTIL A BAG I HAD ON THE FLOOR GOT SOAKED. I LOOKED UP THE PROBLEM THROUGH GOOGLE AND GOT A BLOG OF TAURUS OWNERS WITH THE SAME PROBLEM. THERE WAS A RECALL OF 2002-2003 TAURUSES FOR THE SAME PROBLEM AND I HAVE A 2004. THE RECALL NUMBER IS 03V087000 AND ALSO A TECHNICAL SERVICE BULLETIN FOR MY MODEL YEAR 2004 WITH THE NUMBER 031506 AND NHTSA NUMBER 10011149. THERE IS ANOTHER COMPLAINT FILED UNDER NUMBER 10184414. FORD KNEW OF THIS PROBLEM AND I THINK FORD SHOULD CORRECT IT. THEY REPLACED COWL TOP TRIM AND INSTALLED A WATER SHIELD ON THE FRESH AIR INLET. I DON'T KNOW IF THIS WILL WORK OR NOT. THE SERVICE MANAGER DARREN STATED IT HAD SEPARATED FROM THE WINDSHIELD.

NHTSA complaint #10235816 — an unverified report by a vehicle owner.

North Andover, MA

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

MY FORD TAURUS SHUT-OFF BLOWING HEAT THROUGH THE FAN AND ESSENTIALLY, I DO NOT HAVE ANY HEAT IN THE CAR. I TOOK TO A DEALER AND THEY MENTIONED THAT WATER LEAKED THROUGH COWL PANEL CAUSING FAILURE OF THE BLOWER MOTOR AND / OR RESISTOR. I HAVE EXTENDED WARRANTY AND WAS TOLD THAT COWL IS NOT EVEN A PART AND THEREFORE IS NOT COVERED AND SINCE WATER LEAK CAUSED THE BLOWER MOTOR TO FAIL, THAT PART ALSO IS NOT COVERED. I HAVE LOOKED THROUGH THE TSB'S THAT FORD PUBLISHED, THAT SAID THAT THIS DEFECT IS COVERED IN BUMPER TO BUMPER WARRANTY. THIS TELLS ME THAT FORD ACKNOWLEDGERS THAT THEIR IS PROBLEM WITH THE BODY PARTS OF THE CARS, BUT IS NOT AGREEING TO REPAIR WITHOUT COST. THE DEALER QUOTED ME A $763 FOR PARTS AND LABOR TOGETHER TO FIX THE ISSUE. I HAVE NOTICED A LOT OF COMPLAINTS REGARDING THIS ISSUE. IT IS HIGH TIME THAT FORD STEPS UP AND TAKES CARE OF CONSUMERS.

NHTSA complaint #10223422 — an unverified report by a vehicle owner.

Hazel Green, AL

VISIBILITY

WATER LEAKING INTO CABIN, WATER LEAKING INTO BLOWER MOTOR HOUSING.

NHTSA complaint #10221900 — an unverified report by a vehicle owner.

Stow, MA

VISIBILITY:WINDSHIELD

WATER LEAKING ON PASSENGER SIDE WINDSHIELD CAUSING FAILURE OF DEFOGGER BLOWER FAN. WAS NOT COVERED BY BUMPER TO BUMPER EXTENDED WARRANTY BECAUSE THIS IS A KNOWN EXISTING PROBLEM.

NHTSA complaint #10170480 — an unverified report by a vehicle owner.

at 47,000 miles Winters, CA

VISIBILITY:WINDSHIELD

DT: THE CONTACT STATED WATER WAS LEAKING INSIDE THE VEHICLE ON THE PASSENGER'S SIDE. THE GASKETS THAT HOLD THE WINDSHIELD WERE SEVERED. THE MANUFACTURER HAS BEEN CONTACTED.*AK UPDATED 2/7/2006 -

NHTSA complaint #10147475 — an unverified report by a vehicle owner.

Brookfield, OH

VISIBILITY:WINDSHIELD WIPER/WASHER

WIPERS DO NOT WIPE OVER 40 MPR. ARMS AND BLADES REPLACED BY FORD. STILL DO NOT WORK.

NHTSA complaint #10146879 — an unverified report by a vehicle owner.

Detroit, MI Crash

VISIBILITY:SUN/MOON ROOF ASSEMBLY

DRIVER NOTICED WHILE DRIVING THAT THE SUN ROOF WOULD OPEN AND CLOSE ON ITS ON. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AD MECHANIC DETERMINED THAT THE SUN ROOF MECHANISM NEEDED TO BE REPLACED.

NHTSA complaint #10115500 — an unverified report by a vehicle owner.

Other 2004 Ford Taurus problems

← Full 2004 Ford Taurus report