10 of the 755 complaints about the 2013 Ford Taurus are about the driver-assist systems — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 111,500 miles.
10
Complaints
1
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
BACK OVER PREVENTION: WARNINGS
The reverse camera is integrated into the rear view mirror of my ‘13 POLICE INTERCEPTOR SEDAN and the camera has lighted up blue and then disappears leaving a dark tint to my rear view mirror when I’m in reverse making it ineligible to use either features to ensure backing up.
NHTSA complaint #11697307 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2013 Ford Taurus. The contact stated that while shifted into reverse(R), the back over prevention camera image was upside down. The contact stated that the message to contact a dealer was displayed. The contact stated that the failure was intermittent however, recently the camera failed and there was no image displayed. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 99,000.
NHTSA complaint #11671559 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2013 Ford Taurus. The contact stated that while reversing, the rear-view camera image was blurry, distorted, and upside down. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 124,000.
NHTSA complaint #11647882 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My back up camera is not working for many year even when I got repaired.
NHTSA complaint #11625744 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Back up camera It’ll work when you start to back up and then all of a sudden it just stops working it’s been doing this often for about month.
NHTSA complaint #11612034 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My rear backup camera in my rearview. Mirror shows the image upside down sometimes I just get a blue screen. This Has started over a year ago.
NHTSA complaint #11577918 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: WARNINGS
My rear backup camera in my rearview. Mirror shows the image upside down sometimes I just get a blue screen. This Has started over a year ago.
NHTSA complaint #11577918 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My ford's water pump broken first time in 2020 since and then now i'm on my 5th time to change this water pump and the mechanicians were unable to explain what happened exactly. now the water pump broken and need replacement again.
NHTSA complaint #11559810 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The problem is I have a faulty backup camera that shows distorted images, the projection on the screen is upside down, and suddenly goes black, displays a warning message with black screen and a triangle caution symbol with exclamation mark. (However, it does not immediately show that warning message). With this back-up camera not properly working it poses a dangerous risk to others and myself. Luckily, I have not hit anyone yet such as a young child, or any individuals. If this were to happen it could cause serious harm and leave an individual with permeant injuries, or even life threating injuries, or death. Since the camera stopped working, I have come awful close to getting into accidents with other vehicles upon backing out of parking spots, backing into the streets, etc. Since then, I had to also replaced my passenger side mirror that I took off when suddenly the camera stopped working when I was backing out of my garage and the picture from camera immediately went black and I panic and took off my passenger side mirror by hitting the side of my garage door opening. The vehicle has been taken to the dealership, to where they repaired the passenger mirror, and I explained to them about the backup camera. The Ford dealership did their inspection and confirmed that the camera is indeed not working properly, and they advised that I needed a new Camera. However, I was told that the camera is on back order, and they have no idea when it will be available. The first time I noticed that the back-up camera was not working was early August 2022, exact date unknown. Up until this happening, things were fine and never had an issue.
NHTSA complaint #11486514 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
8/31/22 Ford announced a rear view camera recall for foggy cloudy images resulting in a lack of functionality due to poor visibility on select vehicles and production years. That recall needs to be expanded significantly. My 2013 Taurus rear view camera has been foggy/cloudy for years making it unusable and unsafe. The Ford dealership is aware of the issue as it does not seem uncommon to the servicemen but is ridiculously expensive to fix therefore rendering the safety mechanism nonfunctional.
NHTSA complaint #11482187 — an unverified report by a vehicle owner.