2015 Ford Taurus suspension problems

SUSPENSION

The contact owns a 2015 Ford Taurus. The contact stated while driving at undisclosed speeds, there was an abnormal sound coming from underneath the vehicle. The vehicle was taken to a local independent mechanic for routine maintenance, and it was determined that the rear suspension toe link had failed and prematurely worn down the rear tires. The contact was advised by the local independent mechanic that the failure might be related to NHTSA Campaign Number: 20V072000 (Suspension). The local dealer was not contacted. The manufacturer was made aware of the failure; however, the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 105,000.

NHTSA complaint #11624066 — an unverified report by a vehicle owner.

SUSPENSION

FUEL PUMP CONTROL MODULE OVERHEATS CAUSING THE CAR TO STOP SUDDENLY POSSIBLY CAUSING AN ACCIDENT.

NHTSA complaint #11492531 — an unverified report by a vehicle owner.

SUSPENSION

The vehicle is drifting left as if out of alignment or in need of a tire/wheel rotation. I was told both rear tow links were damaged and as a result, so we’re both rear shocks. This car gets stored for the winters and has not been used hard.

NHTSA complaint #11464611 — an unverified report by a vehicle owner.

SUSPENSION

The contact owns a 2015 Ford Taurus. The contact stated while driving at an undisclosed speed, the vehicle hit a pothole and started shaking while driving. The vehicle was taken to an independent mechanic who repaired the wheel bearing; however, the failure persisted. The contact stated while driving at various speeds, the rear end of the vehicle was shaking significantly, almost causing her to lose control of the vehicle. The contact stated that she could only drive at slower speeds in order to not lose control of the vehicle. The vehicle was taken to the dealer and was test driven. The dealer diagnosed that the rear toe links were severely damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 20V072000 (Suspension). The failure mileage was approximately 80,000.

NHTSA complaint #11458858 — an unverified report by a vehicle owner.

SUSPENSION

The contact owns a 2015 Ford Taurus. The contact stated upon having the tires rotated on the vehicle, the independent mechanic informed her that both the rear driver's side toe link and the rear passenger's side toe link were fractured. The contact notified an unknown dealer, who informed her that there were unknown recalls associated with the failure; however, her VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 139,000.

NHTSA complaint #11454823 — an unverified report by a vehicle owner.

SUSPENSION

I was not notified from Ford about the serious safety recall on my 2015 Ford Taurus. I'd like to have this safety concern fixed immediately so I don't end up in a severe auto accident. I can drop my vehicle off. I've never had this happen and I'm nervous to drive the vehicle. I have noticed a difference in the way it drives please help get this sorted out with my local Ford Dealership in Fort Myers, FL. Thank you!

NHTSA complaint #11449844 — an unverified report by a vehicle owner.

SUSPENSION

Both Rear tow links and knuckle replaced

NHTSA complaint #11446776 — an unverified report by a vehicle owner.

SUSPENSION

TOE LINK

NHTSA complaint #11387281 — an unverified report by a vehicle owner.

SUSPENSION

I WAS DRIVING HOME FROM WORK WHEN WITHOUT WARNING MY CAR TRACTION LIGHT CAME ON INDICATING STEERING ASSIST FAULT I ONLY HAD THE CAR FOR 3 MONTHS WHEN IT HAPPENED NHTSA ID# 10095995 MY COMPLAINT # 11374607 COMPONENTS: ELECTRONIC STABILITY CONTROL,ELECTRICAL SYSTEM,STEERING MANUFACTURER COMMUNICATION # 46210,47638*DT CONSUMER STATED VEHICLE IS NOT ON RECALL LIST, FEELS IT SHOULD BE.

NHTSA complaint #11374903 — an unverified report by a vehicle owner.

SUSPENSION

ONE DAY I WAS DRIVING DOWN THE ROAD TO WORK AND MY LIGHTS STARTED BLINKING ON AND OFF SAYING STEERING FAULT SERVICE NOW. I LITERALLY JUST GOT THE VEHICLE IN APRIL OF 2020 AND THIS ALL STARTED IN JUNE.

NHTSA complaint #11374607 — an unverified report by a vehicle owner.

SUSPENSION

TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE REAR TOE LINK DETACHED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROADWAY FOR ASSISTANCE. THE VEHICLE WAS TOWED TO TOOTHMAN & SOWERS FORD (2231 WHITE HALL BLVD, FAIRMONT, WV 26554, (888) 937-7330) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE DRIVER SIDE REAR TOE LINK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTAC THAT THE REMEDY WAS UNAVAILABLE. THE CONTACT WAS INFORMED THAT THE REPAIR WAS AVAILABLE AS AN OUT OF POCKET EXPENSE. THE CONTACT WAS INFORMED THAT VEHICLE OWNERS WHO PAY OUT OF POCKET WOULD BE ELIGIBLE FOR REIMBURSEMENT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #11321170 — an unverified report by a vehicle owner.