86 of the
3,081 complaints filed about the Ford Thunderbird
are about the airbag system —
3% of everything owners reported.
The worst model year for it is 1994.
WHILE DRIVING MY CAR ON THE HIGHWAY LAST EVENING, THE LEFT SHOULDER AIRBAG WAS DEPLOYED. I IMMEDIATELY PULLED THE CAR TO THE SIDE OF THE ROAD. I NOTED THAT THE LEFT FRONT TIRE WAS FLAT. MY HUSBAND CHANGED THE TIRE. UPON REMOVING THE WHEEL WE NOTED THAT THE TIRE WAS COMPLETELY NORMAL, BUT THE RIM WAS FRACTURED ON THE INTERNAL ASPECT. THE SEAT WAS DAMAGED FROM THE DEPLOYED AIRBAG. IT APPEARS THAT THE RIM IMPLOSION SET OFF THE LEFT SHOULDER AIRBAG. HAD IT BEEN THE CHEST AIRBAG, I WOULD HAVE HAD AN ACCIDENT. I CALLED THE LOCAL DEALER AND THEY TOLD ME THAT THEY HAVE NEVER HEARD OF THIS. I HAD 4 NEW TIRES PLACED ABOUT 1 MONTH AGO AT COSTCO IN ALBUQUERQUE. THE CAR HAS ONLY 16,000 MILES ON IT. I HAVE OWNED IT FOR THEEE YEARS. PRIOR OWNER AN ELDERLY MAN- DRIVE IT 10,000 MILES OVER 13 YEARS. I AM NOT AWARE OF EVER ANY DAMAGE TO THE WHEEL OR HITTING ANYTHING WITH IT. I WAS DRIVING 60 MPH WHEN THIS OCCURRED.I HAVE INCLUDED A PICTURE OF THE INSIDE OF THE TIRE RIM.
NHTSA complaint #11415483 — an unverified report by a vehicle owner.
MY DAUGHTER WAS IN A ROLLOVER ACCIDENT ON 09 -06 -2016 IN A 2002 FORD THUNDERBIRD CONVERTIBLE. THE AIR BAG DID NOT SUFFICIENTLY DEPLOY & SHE WAS SEVERELY INJURED AS A RESULT. SHE WAS ON INTERSTATE 95N NEAR MANNING, SC WHEN A SEMI TRUCK DID NOT SEE HER & CAME INTO HER LANE GRAZING THE CAR. SHE HAD TO GO OFF THE ROAD OR THE TRUCK WOULD HAVE CRUSHED HER. THE THUNDERBIRD ROLLED OVER & SHE WAS SEVERELY INJURED.
NHTSA complaint #11182303 — an unverified report by a vehicle owner.
AIR BAG WARNING LIGHT APPEARED ON INSTRUMENT PANEL AND OWNER'S MANUAL INSTRUCTED TO RETURN TO DEALER. DEALER DIAGNOSED THE PROBLEM AS A FAULTY AIR BAG THAT SHOULD BE REPLACED. FORD MOTOR CO. SAID SERVICE PARTS ARE NOT AVAILABLE AND DEALER DID NOT REPAIR THE AIR BAG. I WAS ALLOWED TO LEAVE THE SERVICE DEPARTMENT WITH NO IDEA IF THE AIR BAG WOULD FUNCTION IN A CRASH. IS THE VEHICLE SAFE TO DRIVE AND SHOULD FORD MOTOR CO. HAVE DONE MORE TO ASSURE THE VEHICLE IS SAFE TO DRIVE?
NHTSA complaint #11089780 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. LOU FUSZ FORD IN CHESTERFIELD, MISSOURI WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 800.
NHTSA complaint #11061933 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1994 FORD THUNDERBIRD. WHILE DRIVING AT ANY SPEED, THE AIR BAG INDICATOR ILLUMINATED AND BLINKED A "13" CODE. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING WAS FAULTY. THE PART (PART NUMBER: F4SZ14A664A) WAS DISCONTINUED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10929563 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 FORD THUNDERBIRD. WHILE STOPPED IN TRAFFIC, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED A CONCUSSION AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10887555 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD THUNDERBIRD. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT APPROXIMATELY 45 MPH, THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.
NHTSA complaint #10837507 — an unverified report by a vehicle owner.
AIR BAG LIGHT WILL NOT GO OFF. WAS TOLD BY DEALER CAUSED BY A DEFECTIVE CLOCKSPRING. MORE THAN LIKELY THIS CAUSE AIR BAG NOT TO BE DEPLOYED IF NEEDED. . I FEEL THIS IS A SAFETY ISSUE AND FORD SHOULD ADDRESS THIS PROBLEM. FROM OTHER SOURCES ON LINE THIS APPEARS TO BE A MAJOR PROBLEM WITH THIS MAKE AND MODEL. FORD REFUSES TO ACCEPT RESPONSIBILITY AND LEAVES IT UP TO THE OWNER TO HAVE REPAIRED $700.00.
NHTSA complaint #10522704 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1995 FORD THUNDERBIRD. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE VEHICLE HYDROPLANED ON WET ROAD CONDITIONS. THE CONTACT CRASHED AGAINST A TREE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEAD INJURY, A FRACTURED STERNUM AND A FRACTURED COLLARBONE. IN ADDITION, THE CONTACT SUSTAINED DAMAGE TO THE HEART CAGE, A KIDNEY AND INTERNAL BLEEDING. THE VEHICLE WAS DESTROYED AND WAS LATER INSPECTED BY THE CONTACT'S INSURANCE COMPANY AND AN AUTHORIZED DEALER. THE CAUSE OF THE FAILURE WAS UNDETERMINED BY BOTH. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 65,000.
NHTSA complaint #10513854 — an unverified report by a vehicle owner.
CLOCK SPRING ,ON BOTH OF MY 02 TBIRDS,VIN# [XXX] [XXX] I THINK THIS IS A VERY POOR PART INSTALLED IN MY BIRDS,SINCE I PAID TOP DOLLAR FOR THESE CARS,$4000.00 OVER LIST PRICE EACH AT THE DEALER AUTOWAY FOR IN BRADENTON FLORIDA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10457933 — an unverified report by a vehicle owner.
HAD THE VEHICLE TUNED-UP. AFTER A FEW DRIVEN MILES THE AIRBAG LIGHT CAME ON AND STAYS LIT. THE PROBLEM "DRIVER SIDE AIR BAG HIGH RESISTANCE" CAUSES "A POOR CONNECTION WHERE THE CLOCKSPRING CONNECT INTO THE MAIN WIRING HARNESS." COST TO REPLACE/REPAIR $681. THIS IS A DEFECT SAFETY PRODUCT. FORD REFUSED TO PAY STATING, "THERE IS NO EXTENDED COVERAGE OR RECALLS FOR THIS ISSUE." THERE ARE NOT "SUFFICIENT CONSUMER COMPLAINTS" REGARDING THIS PROBLEM. THIS IS A DEFECTIVE PRODUCT DEALING WITH A SAFETY ISSUE WITH FORD REFUSING TO ACKNOWLEDGE AS THEIR RESPONSIBILITY.
NHTSA complaint #10416703 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 FORD THUNDERBIRD. THE CONTACT STATED THAT THE DRIVERS SIDE AIR BAG WARNING LIGHT HAD BEEN ILLUMINATED ON THE INSTRUMENATL PANEL FOR APPROXIMATELY TWO MONTHS. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY STATED THAT THE DRIVERS SIDE AIR BAG HAD A HIGH RESISTANCE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 09/19/11 *BF UPDATED 2/22/12
NHTSA complaint #10416705 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 FORD THUNDERBIRD. THE CONTACT STATED THE REAR SIDE AIR BAG ON THE DRIVER SIDE DEPLOYED ABNORMALLY WHILE THE CONTACT WAS DRIVING. THE VEHICLE WAS INSPECTED BY THE DEALER AND THE DOOR WAS REMOVED BUT THE DEALER COULD NOT PROVIDE A REASON FOR THE AIR BAG FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 20,000. UPDATED 05/25/11 *BF THE CONSUMER CHECKED THE INJURED BOX. UPDATED 06/06/11
NHTSA complaint #10396048 — an unverified report by a vehicle owner.
THE MOST RECENT PROBLEM STARTED IN JUNE 2009 WHEN THE AIRBAG INDICATOR LIGHT CAME ON FOR NO REASON AND WOULDN'T GO OFF (IS IT WORKING OR NOT? SAFETY ISSUE?) THEN WITHIN A MATTER OF WEEKS EVERYTHING ON THE STEERING COLUMN CONTROLS QUIT WORKING OR WENT BERSERK. THE CRUISE CONTROLS SUDDENLY WENT HAYWIRE ACCELERATING WHEN ANY BUTTON WAS PUSHED NOW THEY DON'T WORK AT ALL (SAFETY ISSUE). A CAR PULLED OUT IN FRONT OF ME, I SLAMMED ON THE BRAKES AND LAID ON THE HORN AND NOTHING!!! A TERRIBLE CRASH WAS MISSED BY LITERALLY INCHES( SAFETY ISSUE)...30 MINUTES LATER THE HORN WORKED. THE NEXT DAY I TRIED ABOUT 30 TIMES AND I GOT IT TO BEEP TWICE. THE RADIO/CD CONTROLS SOMETIMES WORK AND SOMETIMES DON'T. CHANGE FROM RADIO TO CD AND SUDDENLY THE VOLUME IS BLASTING (SHOCKED ENOUGH FOR IT TO BE A SAFETY ISSUE). I WAS TOLD OVER THE PHONE IT IS A CLOCK SPRING ISSUE AND THE ESTIMATE WAS $450!!!!! IN ADDITION MY 2002 THUNDERBIRD WAS PURCHASED JAN 2,2003. IT WAS ONE OF THE LAST CARS OFF OF THE LINE BEFORE THE 2002 MODEL SWITCH TO 2003. I HAVE HAD THE SAME COIL ON PLUG ISSUES THAT WERE RECALLED ON 2003'S, YET DEALER WOULD DO NOTHING FOR ME.IT STARTED ONLY 2,000 MLS OUT OF INITIAL WARRANTY. I HAVE REPLACED 3 OF THE COILS/GASKET COVER AND NOW THE 4TH COIL IS BAD WITH GASKET LEAKING. THE DESIGN IS UNCHANGED FROM 2002 TO 2003, WHY NOT FIX MINE? TWICE I HAVE LOST POWER WHEN ACCELERATING AND THE CAR HESITATED OR STALLED IN MIDDLE OF DRIVING. IF YOU DON'T CONSIDER THAT A SAFETY ISSUE THEN TRY PULLING OUT IN ATLANTA TRAFFIC AND SEE WHAT YOU THINK. IN ADDITION NOW THE PASSENGER SIDE AUTO DOOR LATCH WON'T WORK. THIS IS BY FAR THE WORST CAR I HAVE EVER HAD IN MY LIFE. I HAD PURCHASED THREE PRIOR FORD VEHICLES AT THE SAME DEALERSHIP AND THEY WOULD DO NOTHING FOR ME. I NEVER HAD THE FIRST COMPLAINT ON ANY OTHER FORD VEHICLES.... NOW THE DEALER HAS GONE OUT OF BUSINESS...... PLEASE I AM BEGGING YOU SEE IF YOU CAN GET THESE ISSUES FIXED I HAVE POURED ENOUGH MONEY INTO THIS CAR AND IT ISN'T FAIR!
NHTSA complaint #10279466 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 55,861.
NHTSA complaint #10276539 — an unverified report by a vehicle owner.
TL* - THE CONTACT CALLED REGARDING THE 2004 FORD THUNDERBIRD. THE CONTACT WAS TRAVELING 55-60 MPH ON A HIGHWAY WITH DRY ROAD CONDITIONS AND THE PASSENGER'S SIDE AIRBAG, WHICH WAS LOCATED IN THE SEAT, DEPLOYED. THE DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO THE FORD DEALER, AND AFTER EXAMINING THE VEHICLE ,THE FORD DEALER CONCLUDED THAT THERE WAS COLLISION DAMAGE TO THE UNDER CARRIAGE OF THE VEHICLE. THE FORD DEALER REFUSED TO REPAIR THE VEHICLE, AND WERE TOLD THEY NEEDED TO REMOVE THE VEHICLE IMMEDIATELY. THE CONTACT HAD THE VEHICLE TOWED TO HIS HOME. THE FORD DEALER AND THE INSURANCE COMPANY TOOK PICTURES OF THE VEHICLE.
NHTSA complaint #10181431 — an unverified report by a vehicle owner.