32 of the
742 complaints filed about the Ford Transit Connect
are about the doors, latches and locks —
4% of everything owners reported.
The worst model year for it is 2014.
The contact owns a 2014 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the rear passenger’s side sliding door unexpectedly opened. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the rear passenger’s side door latch had failed and needed to be repaired. The vehicle was not repaired. The contact stated that the vehicle had previously been repaired under a recall related to the failure; however, the failure reoccurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.
NHTSA complaint #11729069 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford Transit Connect. The contact stated that the vehicle was previously serviced at a local dealer under NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the recall was still present on the VIN. The local dealer was contacted. The vehicle was repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11698544 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Transit Connect. The contact received notifications of NHTSA Campaign Numbers: 20V331000 (LATCHES/LOCKS/LINKAGES), 23V502000 (LATCHES/LOCKS/LINKAGES), and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer refused to perform the recall repairs regarding the latches, locks, and linkages. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11693357 — an unverified report by a vehicle owner.
The contact owns a 2016 Ford Transit Connect. The contact stated that while driving at various speeds, the rear sliding door failed to remain securely closed. The local dealer was contacted; however, the contact was advised that the failure was not related to a recall. The vehicle was not repaired. The contact related to the failure to NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages). The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11674573 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford Transit Connect. The contact stated while driving at undisclosed speeds, the trunk unintendedly unlatched. The contact placed a strap extending from the trunk latch to the seat to keep trunk closed while driving. The dealer was contacted and confirmed that the vehicle was included in NHTSA Campaign Number: 23V502000 (LATCHES/LOCKS/LINKAGES) for the door, but not for the trunk latch. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 90,000.
NHTSA complaint #11630284 — an unverified report by a vehicle owner.
The contact owns a 2016 Ford Transit Connect. The contact stated that while her husband was operating the vehicle, the front driver side door failed to shut closed. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages). The dealer informed the contact that the recall was expired. The manufacturer was made aware of the failure and confirmed that the recall had expired. The failure mileage was approximately 200,000.
NHTSA complaint #11588091 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while entering the vehicle, the passenger attempted to close the front passenger’s side door however, the door was not able to be locked. The contact stated that the passenger held onto the door until arriving at the destination. The contact drove the vehicle to a locksmith who was able to repair the door springs that had failed. The vehicle was repaired. The contact stated that two months later she received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages), however the repair had already been completed. The manufacturer was not informed of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
NHTSA complaint #11571723 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Transit Connect. The contact stated that while attempting to close the driver's side door, the door failed to latch securely. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkage). The VIN was included but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
NHTSA complaint #11565855 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the repair was unavailable. The contact stated that when he went to shut the driver's side door during the morning start of the vehicle, the door would not close and lock. The contact drove the vehicle to a dealer who advised that they had not been authorized to perform a repair by the manufacturer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 151,000. VIN tool confirms parts not yet available.
NHTSA complaint #11549687 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the front driver's side door unexpectedly opened. There was no warning light illuminated. The contact stated he immediately shut the door closed while depressing the brake pedal; however, the failure recurred several times while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 391,000. VIN tool confirms parts not available.
NHTSA complaint #11549237 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches, Locks, Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while entering the vehicle and closing the front driver's side door, the door failed to latch securely. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 155,000. VIN tool confirms parts not available.
NHTSA complaint #11548181 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front passenger’s side door latch had detached from the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000. VIN tool confirms parts not available.
NHTSA complaint #11546770 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford Transit Connect. The contact stated while driving approximately 35 MPH, the contact leaned against the driver's side door and the door swung open. The contact stated that the "door open" light was illuminated. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the door pawl spring tab needed to be replaced; however, the part was unavailable. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11542774 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Transit Connect. The contact stated while driving at an undisclosed speed and turning into a parking lot, the front driver's side door inadvertently opened. The contact stated that the failure had been recurring while driving. The contact stated that he had applied tape to the door to keep the door closed. The contact later received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 134,100. VIN tool confirms parts not available.
NHTSA complaint #11536147 — an unverified report by a vehicle owner.
The contact's company owns a 2018 Ford Transit Connect. The contact stated that while an employee was driving at 30 MPH, the rear driver side sliding door unintendedly opened. The employee could not shut the door due to a defective latch. The contact stated that a zip tie was used to secure the door. The vehicle was not diagnosed or repaired. The manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.
NHTSA complaint #11534789 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford Transit Connect. The contact stated while driving 25 MPH, the rear hatch doors opened independently. The contact stated that the door ajar warning light was illuminated. The contact stated he had experienced the failure for a second time. The contact took the vehicle to the local dealer. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.
NHTSA complaint #11498279 — an unverified report by a vehicle owner.
The contact owns a 2013 Ford Transit Connect. The contact stated while driving 35 MPH, the front driver’s side door was unlatched independently. The contact stated no warning light was illuminated. The contact stated the front driver’s side door also failed to latch. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact attempted to speak to the manufacturer but was unable to reach a representative. The failure mileage was unknown.
NHTSA complaint #11470635 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford Transit Connect. The contact stated that he was unable to close the front driver’s side door. The vehicle was taken to the dealer who diagnosed that the driver’s side door latch needed to be replaced. The manufacturer was notified of the failure and a case opened. The vehicle was not repaired. The approximate failure mileage was 79,006.
NHTSA complaint #11433870 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Transit Connect. The contact stated while having the vehicle repaired under NHTSA Campaign Number: 21V376000 (Power Train) and 20V331000 (Latches/Locks/Linkages) the dealer failed to remedy the recalls without charge. The manufacturer was informed of the issue and informed the contact to speak to the dealer about reimbursement. The failure mileage was approximately 80,000.
NHTSA complaint #11425557 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford Transit Connect. The contact stated while driving various speeds, the hatch inadvertently opened. The contact also stated that on several occasions the hatch would lock and failed to unlock when needed. The contact stated that the door ajar warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the mechanic stated that there was nothing needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 20V331000 (Latches/ Locks/ Linkages). The manufacturer had been informed of the failure and referred the contact to another local dealer for assistance. The failure mileage was unknown.
NHTSA complaint #11423773 — an unverified report by a vehicle owner.