FaultScore

2001 Ford Windstar equipment problems

28 of the 2,297 complaints about the 2001 Ford Windstar are about the equipment — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 100,000 miles.

B

28

Complaints

0

Crashes

4

Fires

0

Injuries

Exactly what failed

AIR Conditioner 11 39.3%
Equipment 8 28.6%
Equipment Adaptive/Mobility 3 10.7%
Radio/Tape Deck/Cd Etc. 2 7.1%
Trailer Hitches 1 3.6%
Accessory Scissor/Screw/Bottle Jack/Lift 1 3.6%
Recreational Vehicle/Trailer 1 3.6%
Anti-Theft Devices 1 3.6%

Equipment & Accessories across every Ford Windstar year

1995 46 27.4%
1998 27 16.1%
1999 24 14.3%
2000 18 10.7%
2001 28 16.7%
2002 15 8.9%
2003 10 6.0%

What owners said

Filed with NHTSA, in their own words.

at 106,390 miles Burbank, IL Fire

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE THE VEHICLE WAS IN MOTION, AN INTERNAL FIRE ERUPTED NEAR THE REAR AUXILIARY AIR CONDITIONING. THE CONTROLS ASSOCIATED WITH THE WIRES AND THE COVERING WERE MELTED. THE CONTACT SMELLED STRONG PLASTIC FUMES IN THE REAR OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND DISCOVERED THAT THE COVER AND WIRES MELTED WITHOUT WARNING. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 106,390.

NHTSA complaint #10865885 — an unverified report by a vehicle owner.

at 192,000 miles Albion, MI

EQUIPMENT ADAPTIVE/MOBILITY

HAD RECALL REPAIRED AND STILL BROKE.

NHTSA complaint #10618421 — an unverified report by a vehicle owner.

at 172,000 miles Chicago, IL

EQUIPMENT ADAPTIVE/MOBILITY

DURING NORMAL OPERATION OF VEHICLE AT POSTED DRIVING SPEED LIMITS THE VEHICLES ABS, BRAKE WARNING LIGHTS HAVE CONTINUOUSLY COME ON AFTER DRIVING BEGINS. IT HAS BEEN ALSO NOTED THAT AFTER SEVERAL BRAKE SERVICE INSPECTIONS AND REPAIRS AT MAJOR AUTO REPAIR SHOPS, SUCH AS MIDAS, CARX , AND PEP BOYS. TECHNICIANS HAVE OBSERVED THAT THE BRAKE SYSTEMS MAJOR COMPONENTS AND HARDWARE APPEARED TO HAVE FAILED DUE TO HIGH LEVELS OF CORROSION AND EASILY RUSTING PARTS SUCH AS BRAKE SHOES, PADS, WHEEL CYLINDERS, BRAKE DRUMS, BRAKE LINE HOSES AND CONNECTORS. EACH OF THESE REPAIR SHOPS HAVE INFORMED ME THAT THE REPAIR/ REPLACEMENT OF MANY OF THESE VITAL COMPONENTS WOULD BE EXTREMELY COSTLY TO REPAIR AND COULD RESULT IN SERIOUS INJURIES OR CREATE A HAZARDOUS SITUATION FOR THE VEHICLE'S OPERATOR AND OTHER DRIVERS IF NOT REPAIRED IMMEDIATELY. THE VEHICLES BRAKES AND HARDWARE HAVE BEEN REPLACED MORE THAN THREE TIMES BY ASAE CERTIFIED /QUALIFIED MECHANICS AND THE BRAKE SYSTEMS WARNING LIGHTS CONTINUOUSLY REMAIN ON DURING REGULAR OPERATION. THE REAR BRAKES ARE GRINDING AND WEARING THE BRAKE SHOES DOWN MUCH FASTER THAN THEY DID BEFORE EVEN AFTER REPAIRS HAVE BEEN COMPLETED. CURRENTLY WHEN APPLYING THE BRAKES BEFORE COMING TO A FULL STOP THE BRAKE PEDDLE MUST BE APPLIED AT A DISTANCE OF AT LEAST 30 SECONDS SOONER TO ENSURE A SAFE STOP. I DO BELIEVE THAT THERE IS A HIGH RISK OF CONCERN IN THE FAILURE OF THE FORD WINDSTAR BRAKE SYSTEM OPERATIONS AND A THOROUGH INSPECTION OF THE ABS SYSTEM AND BRAKES INCLUDING ITS MAJOR COMPONENTS SHOULD BE INSPECTED IMMEDIATELY TO PREVENT A SERIOUS ACCIDENT OR INJURIES TO THE VEHICLE'S OPERATOR AND TO PROTECT THE SAFETY OF THE GENERAL PUBLIC.

NHTSA complaint #10608387 — an unverified report by a vehicle owner.

at 150,000 miles Highland Lakes, NJ

EQUIPMENT:APPLIANCE:AIR CONDITIONER

7/21/2011 BOUGHT VAN FROM PRIVATE PARTY. RECALL COMPLETED IN MARCH OF 2011 REGARDING BACK AXLE. ON 7/13/2012 8PM, MY 18YR OLD SON, WHILE DRIVING HOME FROM LACROSSE PRACTICE, NEARLY KILLED. UPON PULLING OUT ONTO THE MAIN ROAD, HE LOST ALL CONTROLS, NO STEERING, NO BRAKES AND NO POWER. HE COASTED AND PRAYED IT WOULD STOP. I ARRIVED, WE CALLED AAA. FLATBED TO MY HOME DRIVER COULD NOT BELIEVE HIS EYES. THE ENGINE HAD FALLEN OUT. 7/16/12 CALLED FORD IN MICH AND SPOKE TO REP. TO BE TOWED 13 MILES AWAY TO ROUTE 23 AUTO AT OUR EXPENSE. REALLY? ROUTE23 WANTED NOTHING TO DO WITH ME (THEY DID RECALL). WENT BACK AND FORTH THEN PER RT23 "IT WILL BE A MONTH UNTIL WE CAN LOOK AT IT" GETTING KNOW WHERE. 7/18-22 BORROWED FRIEND CAR FOR TOURNAMENT. 8/1/12 CALLED MAGARINO FORD AND WITH GREAT CONCERN HAD A FLATBED THAT NIGHT. THIS TOW TRUCK DRIVER COULD NOT BELIEVE IT. FLUIDS RACED OUT AND DOUBLE STABILIZED FOR ENGINE SLIDING DURING TRANSPORT. 8/2/12 MAGARINO CALLED 9AM, PICTURES SENT TO FORD AND AWAITING REPLY. 8/5/12 T/C FROM M STATING FORD REFUSES TO BUY BACK AND SENDING A SUBFRAME. YOU MEAN A RECALLED ONE? MAGARINO CAUGHT IN MIDDLE I QUESTIONED WHETHER HE WOULD PUT HIS CHILDREN IN THIS VAN. HE SOFTLY REPLIED, "NO" WHAT AM I TO DO, OUT OF WORK 2 YEARS, SINGLE PARENT WITH NO CAR TO FIND WORK. 8/8/12 I QUESTIONED FORD WHY THIS VAN EVER LEFT RT 23 AUTO, ACCORDING TO RESEARCHED PAPER A PART WAS WAITING ON. YOU MEAN TO TELL ME THAT UPON THIS FIXED AXLE NOBODY NOTICED THE SUBFRAME WAS ROTTED FROM INSIDE OUT CAUSING THE ENGINE TO FALL OUT THE NEXT SUMMER NEARLY KILLING MY SON! BUT THEY SIGNED IT WAS FINE! REALLY? NOW WE HAVE CASE # 1373091992 8/10/12 PICKED UP VAN. BROKE= A/C, R-WINDOW, HEATER ENGINE, AIRBAG, BRAKE LIGHT ON, RUNS HOT STEERING= THUMPS MAKES NOISE (FULL FLUID) SKIP GEARS, SWAYS, BARELY CAN GET UP A HILL. 11YR OLD SCARED TO DRIVE IN IT

NHTSA complaint #10477821 — an unverified report by a vehicle owner.

at 58,000 miles Baltimore, MD Fire

EQUIPMENT

PRODUCT RECALL MADE ON PERSONAL VEHICLE IN FEBRUARY 2011 ( NOTIFICATION SENT ) HOWEVER VEHICLE WAS TURNED IN FOR REPAIR BECAUSE HOOD AND ENGINE WAS SMOKING AND OVERHEATING ! I WAS INFORMED THEN THAT THE CAR COULD BE POTENTIAL DANGER AND COULD RELATE IN VEHICLE DETACHMENT. I TURNED CAR INTO FORD DEALERSHIP AND CHECK ENGINE LIGHT STILL APPEARS AND CAR CAN NOT PASS INSPECTION. I FEEL VERY UNSAFE.

NHTSA complaint #10390563 — an unverified report by a vehicle owner.

White Bear Lake, MN

EQUIPMENT

INVESTIGATION: PE 10-026 DATE OPENED: 07/20/2010 INVESTIGATOR: [XXX] REVIEWER: [XXX] APPROVER: [XXX] SUBJECT: FRONT SUB-FRAME CORROSION FOUND THIS AFTER I HAD MY 2001 WINDSTAR AT THE FORD DEALER AND THEY SHOWED ME THIS PROBLEM MY VAN AT THIS TIME IS UNSAFE TO DRIVE THEY ARE REPLACING THE REAR AXLE FOR A RECALL BUT THE SUBFRAME IS SO RUSTED IT UNSAFE TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10378524 — an unverified report by a vehicle owner.

at 60,000 miles Dudley, MA

EQUIPMENT

THE BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH (SCDS) (2B264) LOCATED UNDER THE MASTER CYLINDER (BEHIND THE AIR FILTER) DEVELOPED A LEAK. THIS CAUSED A SHORT AND A FUSE TRIP, FUSE #10 IF THE ENGINE IS ON. THIS LEAK ALSO CAUSED BRAKE FLUID TO WICK DOWN TWO WIRES TO THE ABS BRAKE MODULE (2C219). THE FLUID ACCUMULATED ON THE (ALWAYS ON) POWER CONNECTORS FOR THE ABS BRAKE SYSTEM WHICH ARE POWERED BY FUSES 101 AND 102 AND ARE BOTH 40 AMP. THE FLUID ATTRACTS MOISTURE, ROAD SALT AND LEADS TO A FIRE WHEN THE FLUID AND MOISTURE ACT AS CONDUCTOR BETWEEN THE HOT LEADS AND GROUND. LIGHTS THAT STAY ON ARE: ABS,AND BRAKE, OD FLASHES. SPEEDOMETER AND ODOMETER DO NOT WORK. ALSO THERE IS NO HEAT OR AC.

NHTSA complaint #10352660 — an unverified report by a vehicle owner.

at 120,000 miles Pensacola, FL

EQUIPMENT ADAPTIVE/MOBILITY

MY 2001 HAS A BRAKE LIGHT, ABS TRACTION CONTROL LIGHTS AND ELECTRIC CIRCUIT BOARD PROBLEM. THE WINDSHIELD WIPERS COME ON THE DOOR CHIME COMES ON WHEN I TURN THE KEY OFF. THE ABS AND TRACTION CONTROL LIGHT AND BRAKE LIGHTS COMES ON AND OFF WHILE I AM DRIVING ALL THE TIME. THE CHECK ENGINE LIGHT CAME ON SIMULTANEOUSLY WITH THE BRAKE LIGHT AND I LOST BRAKE POWER. NO FLUID LEAKED OUT AND THE TRANSMISSION WORKS FINE. I ALMOST CRASHED INTO THREE CARS WHILE DRIVING WITH THE BRAKE FAILURE.

NHTSA complaint #10352442 — an unverified report by a vehicle owner.

at 115,985 miles Wildwood, MO

EQUIPMENT

THE ABS, BRAKE, TRACTION CONTROL LIGHTS COME ON AND WHENEVER IT IS WARM OUT AND THE ABS AND TRACTION CONTROL DO NOT WORK! THIS IS A SERIOUS SAFETY ISSUE EFFECTING STOPPING AND STEERING CONTROL AND SHOULD BE A FORD SAFETY RECALL. A FAULTY COMPUTER BOARD EXPANDS AND CONTRACTS CAUSING MALFUNCTIONS IN THE SYSTEM.

NHTSA complaint #10343742 — an unverified report by a vehicle owner.

at 119,000 miles Grand Island, NY

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE HAVING THE VEHICLE SERVICED FOR UNRELATED ISSUES AT AN INDEPENDENT REPAIR FACILITY, THE CONTACT WAS INFORMED THAT THE STABILIZER BAR ON THE FRONT PASSENGER SIDE WAS CORRODING. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIR CONDITIONING UNIT WAS LEAKING ONTO THE STABILIZER BAR CAUSING THE RUST AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 119,000.

NHTSA complaint #10342909 — an unverified report by a vehicle owner.

at 123,000 miles Granger, IN

EQUIPMENT

ABS LIGHT AND BRAKE LIGHT ARE ON EVER SINCE THE RECALL (11/09) FIX ON THE CRUISE SWITCH.

NHTSA complaint #10340629 — an unverified report by a vehicle owner.

at 123,000 miles Rittman, OH

EQUIPMENT

COIL SPRING ON PASSENGER SIDE STRUT BROKE, HAS DRIVER'S SIDE BREAK THE YEAR BEFORE, HAD TO REPLACE WHOLE STRUT / SPRING ASSEMBLY, COULD'VE CAUSED ACCIDENT IF THE PIECES WOULD HAVE HIT THE TIRES INSTEAD OF WRAPPING AROUND REST OF SPRING.

NHTSA complaint #10277251 — an unverified report by a vehicle owner.

at 100,000 miles Wood Dale, IL

EQUIPMENT

EHA TIRE VALVE TR-414 CRACKED AND LEAKED AIR FROM TIRE. OCCURRED AT SLOW SPEED SO NO CATASTROPHIC OUTCOME. TIRE WAS DAMAGED WHILE DRIVING AND REMOVING VEHICLE FROM ROADWAY. NEW SET OF TIRES PURCHASED JULY 2008. VALVE STEM FAILURE JULY 2009. PURCHASE WAS FROM JUST TIRES BRAND WAS GOODYEAR ASSURANCE COMFORTREAD.

NHTSA complaint #10275945 — an unverified report by a vehicle owner.

at 130,000 miles Phenix City, AL

EQUIPMENT:APPLIANCE:AIR CONDITIONER

2001 FORD WINDSTAR -BRAKE LIGHT INDICATOR, ABS LIGHT INDICATOR, ODOMETER INOP, SQUEALING BRAKE NOISE DURING TURNS, AIR CONDITIONING JUST STOPPED WORKING.

NHTSA complaint #10242046 — an unverified report by a vehicle owner.

at 61,000 miles Plano, TX

EQUIPMENT:APPLIANCE:AIR CONDITIONER

I JUST RECENTLY BROUGHT MY FORD WINDSTAR (2001) TO THE REPAIR SHOP DUE TO SOME UNEXPECTED ELECTRICAL MALFUNCTION. AT FIRST, BOTH ABS AND BRAKE LIGHT ON THE DASHBOARD TURNED ON THEN THE ODOMETER COUNTER WENT BLANK, O/D LIGHT WAS CONSTANTLY BLINKING AND THE AIR CONDITIONING COMPRESSOR WILL NOT ENGAGE. MY MECHANIC TOLD ME ABOUT WHAT HE DISCOVERED UNDER THE DASHBOARD, THE ABS MECHANISM DAMAGED THE ELECTRICAL HARNESS DUE TO ABS CONTROL FLUID LEAK. I DECIDED TO LOOK FOR THE REPLACEMENT PARTS ON THE INTERNET DUE TO A VERY COSTLY REPAIR AND DISCOVERED THAT THERE IS A LOT OUT THERE HAVING THE SAME ISSUES I HAD EXPERIENCED. LUCKILY MY VEHICLE DID NOT SET ON FIRE. I AM SURPRISED THAT FORD COMPANY NEVER TOOK ACTION ON THIS ISSUE KNOWING THAT THIS COULD LEAD TO A VERY SERIOUS ACCIDENT. KINDLY INFORM ME IF THERE IS ANY RECALL FROM FORD COMPANY REGARDING THIS PROBLEM.

NHTSA complaint #10233830 — an unverified report by a vehicle owner.

at 98,000 miles Hattiesburg, MS

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE AIR CONDITIONER, CRUISE CONTROL, AND RADIO FAILED. THE CONTACT INSPECTED THE SWITCH ON THE MASTER CYLINDER AND NOTICED THAT THE SWITCH FOR THE CRUISE CONTROL WAS COVERED WITH FLUID. THE CRUISE CONTROL SWITCH WAS REPLACED; HOWEVER, THE NEW SWITCH ALSO FAILED. HE CUT THE WIRES TO THE SWITCH IN ORDER TO OPERATE THE VEHICLE. HE THEN HEARD A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE LIFTERS WERE REPLACED, BUT THE KNOCKING SOUND CONTINUED. THE UPPER INTAKE WAS REPLACED AS WELL. THE PURCHASE DATE WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000 AND CURRENT MILEAGE WAS 119,000.

NHTSA complaint #10219675 — an unverified report by a vehicle owner.

at 98,000 miles Hattiesburg, MS

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. THE AIR CONDITIONER, CRUISE CONTROL, AND RADIO FAILED. THE CONTACT INSPECTED THE SWITCH ON THE MASTER CYLINDER AND NOTICED THAT THE SWITCH FOR THE CRUISE CONTROL WAS COVERED WITH FLUID. THE CRUISE CONTROL SWITCH WAS REPLACED; HOWEVER, THE NEW SWITCH ALSO FAILED. HE CUT THE WIRES TO THE SWITCH IN ORDER TO OPERATE THE VEHICLE. HE THEN HEARD A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE LIFTERS WERE REPLACED, BUT THE KNOCKING SOUND CONTINUED. THE UPPER INTAKE WAS REPLACED AS WELL. THE PURCHASE DATE WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000 AND CURRENT MILEAGE WAS 119,000.

NHTSA complaint #10219675 — an unverified report by a vehicle owner.

at 87,850 miles Chesapeake, VA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

UPON STARTING THE 2001 FORD WINDSTAR VAN TUESDAY MORNING SEVERAL OF THE WARNING LIGHTS STAYED ON, INCLUDING THE BRAKE AND ABS LIGHTS. THE DIGITAL ODOMETER DISPLAY CHANGED FROM NUMBERS TO DASHES AND THE SPEEDOMETER REMAINED AT "0" WHEN DRIVING. ALSO, THE AIR CONDITIONING (A/C ) STOPPED WORKING. I TOOK IT TO THE FORD DEALERSHIP FOR REPAIR. IT TOOK THEM 2 DAYS TO FIND THE PROBLEM WHICH TURNED OUT TO BE A DEFECTIVE CRUISE CONTROL DEACTIVATION SWITCH. THE SERVICE DEPT. MANAGER SAID WE WERE FORTUNATE THAT THE VAN DID NOT CATCH ON FIRE. HE TOLD US THAT THE SWITCH HAD COMPLETELY MELTED AND HAD CHARRED THE SURROUNDING WIRES. THIS PROBLEM IS VERY SIMILAR TO THE PROBLEM WHICH CAUSED THE MASSIVE FORD RECALL IN 2005, BUT FORD CLAIMS THAT THIS HAS NEVER BEEN A PROBLEM IN THEIR MINIVANS. THE FORD DEALERSHIP DID REPAIR THE DAMAGE AT A COST OF ABOUT $700. I DID NOT THINK TO ASK AT THE TIME IF I COULD HAVE THE BURNED SWITCH. I WOULD LIKE THIS TO GO ON RECORD IN CASE THERE ARE OTHER VANS OUT THERE WITH THE SAME PROBLEM. PERHAPS THE FORD RECALL NEEDS TO BE EXTENDED TO INCLUDE THE WINDSTARS AS WELL. I CONTACTED FORD BY EMAIL AND WAS TOLD THAT THERE WERE CURRENTLY NO SAFETY RECALLS INVOLVING THIS VAN.

NHTSA complaint #10194166 — an unverified report by a vehicle owner.

at 60,000 miles Oceanside, CA

EQUIPMENT

I RAN OUT OF GAS AND THE STEERING WHEEL LOCKED UP ON ME. I WAS STUCK IN THE MIDDLE OF THE ROAD. I DIDN'T KNOW WHAT TO DO. THE FIRST TIME IT HAPPENED, MY HUSBAND WAS IN IRAQ. SINCE THE STEERING WHEEL WAS LOCKED, IT WASN'T LIKE I COULD JUST PUT IT IN NEUTRAL AND GET MY VAN OUT OF THE WAY. IT WAS STUCK IN THE MIDDLE OF THE ROAD. IT HAPPENED AGAIN. LUCKILY, MY HUSBAND WAS BACK AND IT WAS BY CHURCH, SO I WAS ABLE TO GET HELP RIGHT AWAY. I HAVE NEVER OWNED A VEHICLE WHERE THE STEERING WHEEL LOCKS UP. I AM GOING TO LOOK IN TO AN ATTORNEY ABOUT IT BECAUSE WHAT IF I WAS ON THE HIGHWAY AND MY VAN BROKE DOWN FOR WHATEVER REASON, THE STEERING WHEEL WOULD LOCK AND I WOULD GET IN A WREAK. WHAT IF MY KIDS WHERE WITH ME. THAT'S JUST NOT RIGHT. I HAVE BOUGHT FORD VEHICLES ALL MY LIFE AND I AM TELLING YOU WHAT, I DON'T KNOW IF I WILL EVER BUY ANOTHER ONE AFTER THIS. THAT IS SOOOO UNSAFE. I HAVE TRIED TO CALL FORD TWICE AND THEY HAVE GIVEN ME THE RUN AROUND. SO I DON'T KNOW! I WILL HAVE TO TALK TO LEGAL COUNCIL I GUESS. WHO KNOWS! I JUST LOVE ALL THE THINGS US MILITARY HAVE TO DEAL WITH AND NOW THIS!

NHTSA complaint #10073274 — an unverified report by a vehicle owner.

at 55,000 miles Painted Post, NY Fire

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

WHILE DRIVING CONSUMER SMELLED A BURNING AROMA. THE SMELL WAS COMING FROM INSIDE OF THE VEHICLE. CONSUMER PULLED OVER TO INVESTIGATE THE SMELL, AND NOTICED THAT THE REAR PASSENGER DOOR SPEAKER WAS ON FIRE. CONSUMER WAS ABLE TO PUT OUT THE FIRE.

NHTSA complaint #10047871 — an unverified report by a vehicle owner.

Chesapeake, VA

EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

CONSUMER NOTICED ANY SPEED VEHICLE WOULD STALL DUE TO ANTI THEFT DEVICE.

NHTSA complaint #10034442 — an unverified report by a vehicle owner.

at 40,000 miles Raleigh, NC

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

ENGINE LIGHT CONTINUED TO COME ON. AFTER DIAGNOSTIC WAS COMPLETE, IT WAS DETERMINED TO REPLACE THE EGR VALVE & SENSOR. VAN HAS NOT BEEN ABLE TO PASS INSPECTION IN NC DUE TO "NOT READY" REJECTION SINCE THE ABOVE MENTIONED REPAIRS WERE MADE. THE MINIVAN HAS BEEN AT THE FORD MOTOR DEALERSHIP FOR APPROXIMATELY 3 WEEKS, AND THEY HAVE BEEN UNABLE TO FIND THE CAUSE OF THE PROBLEM. AN ENGINEER FROM THE FORD DETROIT OFFICE WAS SENT TO RALEIGH, NC TO INVESTIGATE THE PROBLEM, AND CAUSE STILL UNDERTERMINED. SENSORS HAVE BEEN REPLACED AS WELL AS MAIN COMPUTER CHIP. WIRES LEADING TO SENSORS HAVE BEEN CHECKED. DEALERSHIP IS AT A LOSS, AND CAUSE OF PROBLEM STILL UNKNOWN. MEANWHILE, WE HAVE A VEHICLE UNABLE TO PASS NC INSPECITON.

NHTSA complaint #10008045 — an unverified report by a vehicle owner.

Cartersville, GA

TRAILER HITCHES

CONSUMER STATES CRUISE CONTROL COMES ON AND GOES AT CERTAIN SPEEDS AND WILL NOT SET ACCURATELY. DEALER CHECKED SPEED CONTROL, BUT COULD NOT DUPLICATE PROBLEM. CONSUMER STATES SAFETY RECALL 02S33 RELATING TO THE TRAILER TOW CONNECTOR / SEALER CANNOT BE PERFORMED DUE TO LACK OF PARTS AT DEALERSHIP.

NHTSA complaint #567482 — an unverified report by a vehicle owner.

Cartersville, GA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

CONSUMER STATES AIR CONDITIONER COMPRESSOR IS NOISY. DEALER CHECKED COMPRESSOR FOR NOISE, BUT NO PROBLEM FOUND.

NHTSA complaint #567482 — an unverified report by a vehicle owner.

at 3,000 miles Baltimore, MD Fire

EQUIPMENT:APPLIANCE:AIR CONDITIONER

NOTICED SMOKE COMING FROM THE HOOD OF VEHICLE. SHORTLY AFTER, THE VEHICLE WAS IN FLAMES. *MR INVESTIGATIVE REPORT REVEALED THAT THE CAUSE OF THE FIRE WAS FROM THE FAILURE OF THE AIR CONDITIONER LINES WHICH HAD BEEN REPLACED PRIOR TO THE FIRE.

NHTSA complaint #8020309 — an unverified report by a vehicle owner.

Wylie, TX

EQUIPMENT:APPLIANCE:AIR CONDITIONER

I HAVE REPEATEDLY CONTACTED MY DEALER FOR THE PROBLEMS THAT EXIST WITH MY VEHICLE. THE BRAKES FAIL AFTER PROLONGED PRESSURE AT RED LIGHTS. I WAS TOLD TO SET MY PARKING BRAKES TO ADJUST. I HAD TWO LARGE BUMPS ON THE STEERING WHEEL. I WAS TOLD THAT IT WAS A BROKEN BEARING AND THEY REPLACED MY STEERING WHEEL AND FIXED THE BROKEN BEARING. THE NEW WHEEL HAS THE EXACT SAME BUMPS. I WAS TOLD NOT TO WORRY ABOUT IT. THE AIR CONDITIONER WAS MAKING GRINDING SOUNDS. THE COMPRESSOR WAS REPLACED. THE ENIGE HAS A TICKING NOISE WHEN VEHICLE IS IN GEAR BUT STOPPED WITH BRAKE. I WAS TOLS THIS IS THE INJECTORS AND NOTHING WAS WRONG. THE VAN STALLS AT ANY SPEED FOR NO REASON AFTER LONG PERIODS OF DRIVING. I WAS TOLD IT WAS MY ALTERNATOR. I HAVE HAD MY VAN NOT LONG AND ALREADY HAVE A REBUILT NEW VAN. I WENT TO THE DEALER AND DROVE ANOTHER VAN. NONE OF THE ABOVE PROBLEMS WERE SEEN. I WAS TOLD THERE IS NOTHING THAT I COULD DO BUT TO TRADE IN AND PAY MEGA BUCKS FOR ANOTHER ONE. MY VAN HAS BEEN IN THE SHOP FOR 9 DAYS THE FIRST TIME AND 15 DAYS THE SECOND TIME. I FEEL I HAVE BEEN WRONGED BY THE FORD MOTOR COMPANY AND I SHOULD BE GIVEN A VEHICLE THAT I CAN DRIVE AND FEEL SAFE IN. I FEEL THAT THE VEHICLE HAS MORE PROBLEMS THEN THE 1980 AEROSTAR THAT I REPLACED WITH THIS ONE. PLEASE LET ME KNOW IF THERE IS ANYTHING THAT I CAN DO TO SOLVE THIS PROBLEM. IF THERE IS NOTHING, THEN PLEASE WARN OTHERS FROM THE PROBLEMS THAT I HAVE ENCURRED.

NHTSA complaint #755171 — an unverified report by a vehicle owner.

Neshanic Station, NJ

EQUIPMENT:APPLIANCE:AIR CONDITIONER

RECALL 01 V 262 000/AUX A/C BLOWER MOTOR WIRING: DEALER; FULLENTON FORD; SUMMERVILLE, NJ; PHONE # 908/722-2500)UNABLE TO SCHEDULE APPOINTMENT NO SOONER THEN LAST WEEK OF NOVEMBER OR SOMETIMES IN DECEMBER; SEEKING HELP FROM NHTSA IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #898367 — an unverified report by a vehicle owner.

River Forest, IL

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

ON JULY 9, 2001, WHILE CHANGING A FLAT TIRE, THE JACK FAILED. IT CRUMPLED JUST NEAR THE APOGEE. I PUT THE JACK EXACTLY WHERE INSTRUCTED. THE TOWING SERVICE TOLD ME THEY HAD SEEN OTHER JACKS FAIL IN SIMILAR WAYS. WHEN I CONTACTED THE DEALER, I WAS MADE TO FEEL THAT I HAD DONE SOMETHING WRONG AND THERE WAS RELUCTANCE TO REPLACE MY JACK. ONLY WHEN I CONTINUED TO COMPLAIN DID THEY PUT IN A WARRANTY REQUEST.

NHTSA complaint #748463 — an unverified report by a vehicle owner.

Other 2001 Ford Windstar problems

← Full 2001 Ford Windstar report