FaultScore

2003 Ford Windstar airbag problems

32 of the 2,057 complaints about the 2003 Ford Windstar are about the airbag system — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 107,000 miles.

F

32

Complaints

13

Crashes

0

Fires

15

Injuries

Exactly what failed

AIR Bags 22 68.8%
Side/Window 5 15.6%
Frontal 4 12.5%
Sensor/Control Module 1 3.1%

Airbags across every Ford Windstar year

1995 99 30.9%
1996 25 7.8%
1998 14 4.4%
1999 29 9.1%
2000 31 9.7%
2001 52 16.3%
2002 38 11.9%
2003 32 10.0%

What owners said

Filed with NHTSA, in their own words.

at 189,300 miles Salem, OR

AIR BAGS

TAKATA RECALL UNCONTROLLABLE DRIVING WITH STEERING REAR END FISHTAILING.

NHTSA complaint #10936119 — an unverified report by a vehicle owner.

at 85,000 miles SAN Marcos, CA Crash 1 injured

AIR BAGS

ON MAY 24 WHILE BACKING OUT OF THE DRIVEWAY I WAS A PASSENGER IN MY SONS CAR WHEN IT SUDDENLY ACCELERATED AT A TREMENDOUS RATE OF SPEED AND WITH A LOUD NOISE AND CRASHED INTO THE VEHICLE IN FRONT, WHICH WAS PUSHED INTO OUR SHED. I SUSTAINED INJURIES OF 6 BROKEN RIBS, BRUISED LUNG AND CONTUSIONS TO MY CHEST. IF NOT FOR THE CAR AND SHED IN FRONT WE WOULD HAVE ENDED AT THE BOTTOM OF THE HILL BEHIND OUR HOME. THE INSURANCE COMPANY, 21ST CENTURY, DID NOT SEND A CLAIM FORM AND IS FIGHTING PAYING FOR THIS ACCIDENT.

NHTSA complaint #10884092 — an unverified report by a vehicle owner.

at 133,251 miles Guayama, PR

AIR BAGS

YESTERDAY ( JULY 5, 2016) WHEN MY SON ARRIVED AT HOME, PLACED THE 2003 WINDSTAR IN PARK, TURNED OFF, TOOK THE KEY OUT OF THE IGNITION, TOOK OUT THE SEAT BELT, OPENED THE DOOR AND WHEN CLOSED THE DOOR THE FRONT AIRBAGS (DRIVER & DRIVER SIDE) DEPLOYED SUDDENLY. MY WIFE CALL THE DEALER AND THE DEALER SAID THAT THERE IS NO RECALL FOR OUR WINDSTAR VIN NUMBER AND THEY CAN QUOTE FOR THE REPAIR. FAILURE MILLAGE APROX. 133,251 AND THE WINDSTAR WAS STATIONARY.

NHTSA complaint #10882912 — an unverified report by a vehicle owner.

at 80,000 miles Wichita, KS

AIR BAGS

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE IN ORDER TO COME TO A STOP ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BRAKE PADS AND THE VACUUM HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10669005 — an unverified report by a vehicle owner.

at 136,463 miles Bellflower, CA

AIR BAGS

ADD TO SAFETY COMPLAINT 106 649 11.... THE ABS LIGHT AND BRAKE LIGHT PROBLEMS 'STARTED AFTER VEHICLE SPEED CONTROL SWITCH RECALL WAS DONE' (RECALL ID # 67506) AT THE FORD DEALER IN CERRITOS, CALIFORNIA.

NHTSA complaint #10664919 — an unverified report by a vehicle owner.

at 136,463 miles Bellflower, CA

AIR BAGS

YELLOW ABS LIGHT AND RED BRAKE LIGHT COME ON DAILY. YELLOW AIR BAG LIGHT COMES ON WEEKLY. TOOK TO FORD DEALER 10/1/11, FOUND CODES C1185, 1198, 1194, 1254, 1246, 1250, 1248, 1214, 1210, B1869, B1470, U1262, B1676, B1246. INTERNAL MODULE FAILURE, RECOMMEND REPLACING ECU (VERBALLY QUOTED $1,000 OVER THE PHONE). IF RED BRAKE LIGHT COMES ON, I THINK IT'S THE ABS MODULE, BUT IF SOMETHING IS REALLY WRONG, THIS COULD CREATE AN 'UNSAFE' VEHICLE ON THE ROAD.

NHTSA complaint #10664911 — an unverified report by a vehicle owner.

at 158,000 miles Midlothian, IL Crash

AIR BAGS

TL* THE CONTACT OWNED A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE REAR AXLE ON THE DRIVER SIDE FRACTURED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND IT FLIPPED MULTIPLE TIMES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE FAILURE MILEAGE WAS 158,000.

NHTSA complaint #10664495 — an unverified report by a vehicle owner.

at 146,000 miles Plainview, TX Crash 1 injured

AIR BAGS

DRIVING EAST BOUND AT 35 MPH WHEN A VEHICLE TURNED IN FRONT OF ME AND I HAD A DIRECT HIT ON THE RIGHT SIDE OF HIS VEHICLE. I HIT THE STEERING WHEEL WITH MY CHEST. THE SEAT BELT DID NOT HOLD ME BACK AND NEITHER AIR BAG DEPLOYED.

NHTSA complaint #10644396 — an unverified report by a vehicle owner.

at 54,000 miles Nashvill, TN

AIR BAGS

ABS, BRAKE LIGHT STAYS ON FOR NO REASON. SPENT SEVERAL HUNDRED DOLLARS HAVING IT DIAGNOSED. REPLACE MANY PARTS. NO RESOLUTION. DRIVES OFTEN WITH A MISS ESPECIALLY DURING ACCELERATION.

NHTSA complaint #10592784 — an unverified report by a vehicle owner.

at 118,000 miles Delmar, DE

AIR BAGS

ABS LIGHT ON AIR BAG LITTLE ON WON'T TURN OFF BRAKE LIGHT ALSO WILL COME ON AT TIME FEELS LIKE SOMETHING IS STICKING LIKE DRIVING WITH BRAKE ON.

NHTSA complaint #10592597 — an unverified report by a vehicle owner.

at 214,016 miles Orchard Park, NY 1 injured

AIR BAGS

LEAVING FOR WORK, I NOTICED THAT THE ABS AND AIRBAG LIGHTS WERE ON UP ON THE DASHBOARD. I DROVE TO WORK WHICH IS ONLY 8 MILES AWAY; GOING NO FASTER THAN 45 MPH. I ARRIVED AT WORK, PLACED VAN IN PARK, TURNED OFF THE VAN, TOOK KEY OUT OF IGNITION, TOOK OFF MY SEAT BELT, OPENED DOOR, AND THE AIRBAG BLEW UP IN MY FACE. I RAISED MY ARM AND MY RIGHT HAND GOT MOST OF THE IMPACT. WE HAVE BEEN ON THE PHONE FOR 3 DAYS WITH THE DEALER AND FORD MOTOR COMPANY. THEY KEEP PASSING US BACK AND FORTH BOTH DENYING ANY RESPONSIBILITY.

NHTSA complaint #10583280 — an unverified report by a vehicle owner.

Chicago, IL

AIR BAGS

ABS/AIRBAG, TIRE GAUGE LIGHTS ON - EBCM MODULE FAILURE.

NHTSA complaint #10535809 — an unverified report by a vehicle owner.

at 163,000 miles Palmdale, CA Crash

AIR BAGS

SWERVED TO AVOID COLLISION AND THE BRAKES LOCKED CAUSING CAR TO LOSE CONTROL ON THE WET ROAD. THE VAN HIT A TREE, FLIPPED ON ITS SIDE AND SMASHED INTO A LIGHT POLE. THE AIRBAGS DID NOT DEPLOY EVEN THOUGH THERE WAS FRONT END DAMAGE. THE ABS AND BRAKE LIGHTS WERE ILLUMINATED PRIOR TO THE CRASH. ALSO NOTICED THE SPEEDOMETER STARTED ACTING UP OVER THE PRIOR WEEKS (NOT MOVING UNTIL AFTER A FEW MINUTES OF DRIVING.)

NHTSA complaint #10487992 — an unverified report by a vehicle owner.

at 115,000 miles Omaha, NE

AIR BAGS

THE ABS LIGHT AND BRAKE LIGHT INTERMITTENTLY COMES ON WHILE DRIVING.

NHTSA complaint #10469428 — an unverified report by a vehicle owner.

at 50,000 miles Kings Park, NY

AIR BAGS:SIDE/WINDOW

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER'S SIDE WINDOW AIR BAGS DEPLOYED WITHOUT ANY IMPACT TO THE VEHICLE AND THE SEAT BELTS LOCKED. THE VEHICLE WAS INSPECTED BY A DEALER, WHO STATED THAT THE FAILURE WAS DUE TO FAULTY WIRING. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 50,000.

NHTSA complaint #10413966 — an unverified report by a vehicle owner.

at 107,000 miles Cliffside Park, NJ 1 injured

AIR BAGS

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 45 MPH, THE DRIVER SIDE AIR BAG DEPLOYED SUDDENLY. THE CONTACT INJURED HER NECK AS A RESULT. THE CONTACT CALLED THE DEALER WHO STATED THAT THEY WOULD CONTACT THE MANUFACTURER. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE PROBLEM HAD TO BE LEGALLY HANDLED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

NHTSA complaint #10371010 — an unverified report by a vehicle owner.

at 90,000 miles East Canton, OH 2 injured

AIR BAGS:FRONTAL

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT WHILE THE DRIVER WAS TRAVELING APPROXIMATELY 55-60 MPH, THE FRONT AIR BAG SUDDENLY DEPLOYED DAMAGING THE DRIVER SEAT. THE DRIVER SUSTAINED A MINOR INJURY IN MARCH 2009, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DEALER CALLED THE MANUFACTURER WHO STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR REPAIRS WHICH WOULD INCLUDE NEW WIRING AND A DRIVER SEAT REPLACEMENT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 98,000.

NHTSA complaint #10364150 — an unverified report by a vehicle owner.

at 107,001 miles Smyrna, GA

AIR BAGS:SIDE/WINDOW

I WAS DRIVING MY 2003 FORD WINDSTAR LIMITED ON SMOOTH ROADWAY AT ABOUT 50 MPH WHEN THE DRIVERSIDE SIDE AIRBAG DEPLOYED FOR NO REASON. NO INJURIES EXCEPT FOR A RUG BURN ON MY LEFT SHOULDER. DEALER ADVISED THAT THE COMPUTER SHOWED A SIDE IMPACT COLLISION BUT THERE WAS NO COLLISION. I WAS TOLD THE COST IS $1500 FOR REPAIR OUT OF MY POCKET. COME ON FORD.

NHTSA complaint #10360321 — an unverified report by a vehicle owner.

Kyle, TX Crash

AIR BAGS

THE 2003 FORD WINDSTAR, WAS HIT ON BOTH SIDES AND THE FRONT END WAS DAMAGED, THERE IS NO BUMPER, 90% OF THE FRONT END IS GONE. THE AIRBAG DID NOT DEPLOY.

NHTSA complaint #10357757 — an unverified report by a vehicle owner.

at 99,300 miles Palmyra, VA

AIR BAGS

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 25 MPH SHE SUDDENLY LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 99300.

NHTSA complaint #10294393 — an unverified report by a vehicle owner.

at 140,000 miles Havre DE Grace, MD Crash 2 injured

AIR BAGS

MY HUSBAND WAS PROCEEDING IN A SOUTHBOUND DIRECTION IN OUR 2003 FORD WINDSTAR WHEN HE STRUCK A VEHICLE (GMC TRUCK) THAT FAILED TO STOP AT A STOP SIGN. THAT VEHICLE WAS MOVING WESTBOUND. THE IMPACT FIRST OCCURRED WITH THE WINDSTAR STRIKING THE TRUCK ON THE PASSENGER FRONT FENDER, WHICH THEN RESULTED IN THE WINDSTAR THEN STRIKING A CURB, IMMEDIATELY FOLLOWED BY THE WINDSTAR STRIKING A TELEPHONE POLE. THESE IMPACTS WERE ALL MADE FROM THE FRONT, HOWEVER NO AIRBAG DEPLOYED ON THE WINDSTAR.

NHTSA complaint #10264211 — an unverified report by a vehicle owner.

at 135,000 miles Temple, GA 1 injured

AIR BAGS:SIDE/WINDOW

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE CONTACT HEARD A LOUD NOISE AND THE SIDE AIR BAG ON THE PASSENGER SIDE DEPLOYED INADVERTENTLY. THE PASSENGER SUSTAINED MINOR INJURIES AND THE SEAT WAS DAMAGED. THE DEALER ADVISED HER TO CALL THE MANUFACTURER. THE MANUFACTURER HAS NOT YET BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 135,000.

NHTSA complaint #10245370 — an unverified report by a vehicle owner.

at 60,114 miles Johnstown, PA

AIR BAGS:FRONTAL

WHEN STARTING CAR AIRBAG LIGHT CONT' ON. CONT' PROBLEM PRETENTION RETRACTOR REPLACED-WORKING. NO OLD PARTS RETURNED TO ME.

NHTSA complaint #10245237 — an unverified report by a vehicle owner.

at 46,000 miles Glenallen, VA Crash 4 injured

AIR BAGS

TL*THE CONTACT OWNS A 2003 FORD WINDSTAR. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. AS OF NOVEMBER 26, 2007, THE INSURANCE COMPANY WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DRIVER SUSTAINED A BACK INJURY AND THE FRONT PASSENGER SUFFERED BRUISES TO HER SHOULDER AND CHEST. THE REAR SEAT PASSENGERS SUSTAINED BRUISES TO THEIR CHESTS AND SHOULDERS. THE CURRENT AND FAILURE MILEAGES WERE 46,000. *UPDATED 12/12/2007 *BF UPDATED 12/12/07

NHTSA complaint #10209908 — an unverified report by a vehicle owner.

at 95,598 miles High Springs, FL Crash 1 injured 1 killed

AIR BAGS:FRONTAL

A VEHICLE TURNED LEFT INFRONT OF ME. HAVING NO TIME TO APPLY MY BRAKES, MY VEHICLE FRONT END STRUCK THE RIGHT SIDE OF THE OTHER VEHICLE AT APPROXIMATELY 45-50MPH. IT WAS A DIRECT FRONTAL IMPACT TO MY VEHICLE OF SUCH FORCE IT KILLED THE OTHER DRIVER. NEITHER OF MY AIRBAGS DEPLOYED.

NHTSA complaint #10192606 — an unverified report by a vehicle owner.

at 108,373 miles Advance, NC 2 injured

AIR BAGS:SIDE/WINDOW

WHILE DRIVING ON SMOOTH HIGHWAY AT 35 MPH MAX, THE RIGHT SIDE AIRBAG DEPLOYED AND THE BUTTON ON THE DOOR POST THAT OPERATES THE PASSENGER SIDE SLIDING DOOR SHOT OUT. THE VEHICLE HAD COLLIDED WITH NOTHING; NOBODY IN THE VEHICLE FELT A BUMP. THERE WAS NO VISIBLE EVIDENCE OF COLLISION FOUND BY THE INSURANCE ADJUSTER, THE FORD REPAIR FACILITY, OR BY AN EXPERT THIRD PARTY. ONLY THE SHOP'S COMPUTER SHOWED THE REASON FOR DEPLOYMENT AS "COLLISION." SO THE INSURANCE ADJUSTER LISTED "COLLISION'' AS THE CAUSE IN HIS REPORT. RESULT: WE PAY THE DEDUCTIBLE, OUR INSURANCE RATE INCREASES, AND OUR DRIVING PROFILE NOW INCLUDES AN ACCIDENT THAT DIDN'T HAPPEN. THERE WAS NO COLLISION OR ACCIDENT. TWO PASSENGERS WERE VISIBLY BRUISED, ONE REQUIRING MEDICAL ATTENTION AS SHE WAS HIT BY THE ABOVE MENTIONED BUTTON. REPAIR, WHICH WILL COST APPROX $800, HAS NOT BEEN DONE PENDING OUR TRYING TO SETTLE THE CAUSE AND INSURANCE ISSUES. THE REPAIR FACILITY HAS THE PARTS ON HAND AND A CHECK FROM THE INSURER.

NHTSA complaint #10168192 — an unverified report by a vehicle owner.

Mexico DF, 00 Crash 1 injured

AIR BAGS

MY MOTHER WAS DRIVING HER 2003 SEL WINDSTAR, A CAR HIT HER BY A CAR ON THE LEFT SIDE OF THE WINDSTAR, THIS CAUSED THE WINDSTAR TO CHANGE DIRECTION AND CRASH AGAIN WITH SOME TREES, SO, THERE WERE 2 CRASHES, A TREE FINISHED IN THE MIDDLE OF THE FRONT SIDE OF THE WINDSTAR, THE AUTOMATIC DOOR ON THE LEFT SIDE WAS DAMAGED AND NONE OF THE AIRBAGS OPENED, I REALLY DO NOT THINK THIS IS O.K., MY MOTHER WAS OK, WITH A LITTLE PAIN IN THE NECK BUT OK, BUT ANYWAY WE WOULD LIKE TO KNOW IF THIS IS NORMAL, WE THINK THE AIRBAG SHOULD HAVE OPENED, IF ANYONE KNOWS THE SPEED, THE SEVERITY OR OTHER THINGS THAT NEED TO HAPPEN WITH EXACT DATA FOR THE AIRBAG TO OPEN, PLEASE LET US KNOW AT: SASHALASKA@HOTMAIL.COM THANKS

NHTSA complaint #10124249 — an unverified report by a vehicle owner.

at 12,000 miles Wyandotte, MI Crash 1 injured

AIR BAGS:FRONTAL

I WAS IN AN ACCIDENT ON MONDAY, APRIL 5TH WHILE DRIVING DOWN THE EXPRESSWAY AT 60 MPH WHEN A 3X5 METAL STRUCTURE FLEW OFF A FLAT BED AND STRUCK MY FRONT AND FRONT END OF MY VEHICLE. (4000K WORTH OF DAMAGE) AND MY AIRBAD ONLY DEPLOYED A SMALL AMOUNT NOT ALL THE WAY.

NHTSA complaint #10065952 — an unverified report by a vehicle owner.

at 12,000 miles Wyandotte, MI Crash 1 injured

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

I WAS IN AN ACCIDENT ON MONDAY, APRIL 5TH WHILE DRIVING DOWN THE EXPRESSWAY AT 60 MPH WHEN A 3X5 METAL STRUCTURE FLEW OFF A FLAT BED AND STRUCK MY FRONT AND FRONT END OF MY VEHICLE. (4000K WORTH OF DAMAGE) AND MY AIRBAD ONLY DEPLOYED A SMALL AMOUNT NOT ALL THE WAY.

NHTSA complaint #10065952 — an unverified report by a vehicle owner.

at 12,000 miles Wyandotte, MI Crash 1 injured

AIR BAGS:SIDE/WINDOW

I WAS IN AN ACCIDENT ON MONDAY, APRIL 5TH WHILE DRIVING DOWN THE EXPRESSWAY AT 60 MPH WHEN A 3X5 METAL STRUCTURE FLEW OFF A FLAT BED AND STRUCK MY FRONT AND FRONT END OF MY VEHICLE. (4000K WORTH OF DAMAGE) AND MY AIRBAD ONLY DEPLOYED A SMALL AMOUNT NOT ALL THE WAY.

NHTSA complaint #10065952 — an unverified report by a vehicle owner.

Other 2003 Ford Windstar problems

← Full 2003 Ford Windstar report