Owners have filed 69 complaints
about the 2022 Genesis GV80 with NHTSA between 2022 and 2026.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 2 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 64
Against the median year of the Genesis GV80. 50 means typical for this
model; 100 means roughly double.
Severity — 52
10.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
80% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
240.0%
10,000 – 24,999 miles
240.0%
100,000 – 149,999 miles
120.0%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2022 Genesis GV80 SUV AWD
15.5% risk
2022 Genesis GV80 SUV RWD
16.9% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2022peak 7Jun 2026
Recalls on the 2022 Genesis GV80
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V229000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, 2023-2025 G90, 2021-2025 G80, and GV80 vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
Risk: A fuel leak increases the risk of a fire.
24V282000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
23V630000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Genesis G80, GV80, and 2022 Genesis GV70 vehicles. The fuel pump may fail, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
23V094000
SEAT BELTS:FRONT
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20261858,689 units in Canada
Fuel System
Issue: On certain vehicles, the nuts for the crossover fuel pipe may not have been properly tightened. As a result, fuel could leak. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Genesis will notify owners in writing and advise you to take your vehicle to a dealership to inspect and tighten the nuts or replace the crossover high-pressure fuel pipe, as necessary.
Recall 2025636332,486 units in Canada
Other
Issue : Hyundai Auto Canada is conducting an extended warranty campaign for certain vehicles as water could enter the horn assembly and cause the horn's electrical contacts to corrode. As a result, the horn may not work properly or at all. Safety risk: A horn that doesn't work properly could prevent a driver from warning others of a danger and create an unsafe situation. Corrective Actions: To reduce the safety risk, Hyundai advises you to test the horn regularly. Hyundai will notify owners in writing and advise you to contact a dealership if your horn doesn't work properly. Hyundai will provide an extended warranty of 10 years/200 000 km to replace the horn for free if it fails.
Recall 2024552824,695 units in Canada
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the compliance label for all new vehicles.
Recall 20242354,570 units in Canada
Fuel System
Issue: On certain vehicles, the low-pressure fuel pump could fail when the outside temperature is high. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving. Note: This recall replaces Transport Canada recall no. 2023-505. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump.
Recall 20235051,345 units in Canada
Fuel System
This recall was replaced by Transport Canada recall no. 2024-235. Issue: On certain vehicles, the low-pressure fuel pump could fail when the outside temperature is high. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump.
Recall 20230746,900 units in Canada
Seats And Restraints
Issue: On certain vehicles, there may be a problem with the front seat belt pretensioners. As a result, the driver and/or passenger seat belt pretensioners could explode in a crash. If this happens, small pieces of metal could hit people in the vehicle. Note: This recall replaces recall R0200 (Transport Canada Recall No. 2021-627). Vehicles that were repaired under that recall also require this repair. Safety Risk: A seat belt pretensioner that explodes could create a risk of injury. Corrective Action: Genesis will notify owners by mail and instruct you to bring your vehicle to a dealership to install protective caps over the driver and front passenger's seat belt pretensioners, as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
Chatham, NJCrash
SEATS
On June 30, 2026 at approximately 1:13 PM EDT, my wife was maneuvering with the transmission in Drive to park our vehicle in the lot of our home. While in Drive, the driver's seat unexpectedly moved backward on its own, consistent with the vehicle's "Easy Access" seat memory feature activating. This left her unable to reach the brake pedal, and the vehicle careened over the curb and struck a stationary pole, resulting in damage to the front passenger side of the vehicle. Thankfully, neither the occupants of the vehicle, my wife and infant son, nor pedestrians were harmed. Had this occurred on the roadway, in front of a precipice or waterway, or any number of other locations, this failure could have resulted in death or serious bodily injury.
NHTSA complaint #11747430 — an unverified report by a vehicle owner.
Deerfield Beach, FLCrash1 injured
AIR BAGS
UNINTENDED ACCELERATION!! 2022 GENESIS GV80 2.5T Prestige model. 60 miles after I had the fuel pump replaced due to a recall on the fuel pump, car was totaled. It was complete luck that I or others WERE NOT KILLED. The vehicle was sitting still with engine running and all of a sudden just accelerated up to about 40+ mph. I had to steer into parked car to stop my vehicle. The gear shift would not go into neutral or reverse. entire experience took 6-8 seconds. Air bag saved me. The car had just come from the Genesis service center 60 miles prior to incident. Was in excellent condition with only 6190 on it. VERY SCARY..If I had been on the highway or going through an intersection people would have been killed, as car kept gaining speed. My insurance company has sent out an independent investigator to read data from the car-have not heard back yet. Police report was filed. NO warning light or any thing unusual prior to incident
NHTSA complaint #11604309 — an unverified report by a vehicle owner.
Deerfield Beach, FLCrash1 injured
STRUCTURE:BODY
UNINTENDED ACCELERATION!! 2022 GENESIS GV80 2.5T Prestige model. 60 miles after I had the fuel pump replaced due to a recall on the fuel pump, car was totaled. It was complete luck that I or others WERE NOT KILLED. The vehicle was sitting still with engine running and all of a sudden just accelerated up to about 40+ mph. I had to steer into parked car to stop my vehicle. The gear shift would not go into neutral or reverse. entire experience took 6-8 seconds. Air bag saved me. The car had just come from the Genesis service center 60 miles prior to incident. Was in excellent condition with only 6190 on it. VERY SCARY..If I had been on the highway or going through an intersection people would have been killed, as car kept gaining speed. My insurance company has sent out an independent investigator to read data from the car-have not heard back yet. Police report was filed. NO warning light or any thing unusual prior to incident
NHTSA complaint #11604309 — an unverified report by a vehicle owner.
Deerfield Beach, FLCrash1 injured
ELECTRICAL SYSTEM
UNINTENDED ACCELERATION!! 2022 GENESIS GV80 2.5T Prestige model. 60 miles after I had the fuel pump replaced due to a recall on the fuel pump, car was totaled. It was complete luck that I or others WERE NOT KILLED. The vehicle was sitting still with engine running and all of a sudden just accelerated up to about 40+ mph. I had to steer into parked car to stop my vehicle. The gear shift would not go into neutral or reverse. entire experience took 6-8 seconds. Air bag saved me. The car had just come from the Genesis service center 60 miles prior to incident. Was in excellent condition with only 6190 on it. VERY SCARY..If I had been on the highway or going through an intersection people would have been killed, as car kept gaining speed. My insurance company has sent out an independent investigator to read data from the car-have not heard back yet. Police report was filed. NO warning light or any thing unusual prior to incident
NHTSA complaint #11604309 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Chatham, NJCrash
SEATS
On June 30, 2026 at approximately 1:13 PM EDT, my wife was maneuvering with the transmission in Drive to park our vehicle in the lot of our home. While in Drive, the driver's seat unexpectedly moved backward on its own, consistent with the vehicle's "Easy Access" seat memory feature activating. This left her unable to reach the brake pedal, and the vehicle careened over the curb and struck a stationary pole, resulting in damage to the front passenger side of the vehicle. Thankfully, neither the occupants of the vehicle, my wife and infant son, nor pedestrians were harmed. Had this occurred on the roadway, in front of a precipice or waterway, or any number of other locations, this failure could have resulted in death or serious bodily injury.
NHTSA complaint #11747430 — an unverified report by a vehicle owner.
at 120,000 milesGermantown, MD
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Genesis GV80. The contact stated that upon start of the engine, the instrument panel had gone blank. The dealer was notified of the failure and the contact was informed that an OTA(Over-The-Air) software update was performed which may have caused the failure. Approximately 20 minutes later, the instrument panel returned. Recently, the contact stated that the instrument cluster went blank and had never returned. The contact took the vehicle to the dealer where they acknowledged the failure and informed the contact that the instrument panel had failed; the contact was given an estimate for the repair. Upon investigation, the contact was informed that a battery replacement may correct the failure; despite the battery replacement, the failure returned. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.
NHTSA complaint #11739485 — an unverified report by a vehicle owner.
Minooka, IL
ENGINE
4/2/26, very hard to start the engine and engine warning light was blinking. noticed significant amount of fuel leaking on driver side of engine. The vehicle was towed to Genesis dealership. 4/3/26, engine cylinder #4 fuel leaking due to broken o-ring per dealership. Crossover fuel pipe and o-ring were replaced.
NHTSA complaint #11732196 — an unverified report by a vehicle owner.
Minooka, IL
FUEL/PROPULSION SYSTEM
4/2/26, very hard to start the engine and engine warning light was blinking. noticed significant amount of fuel leaking on driver side of engine. The vehicle was towed to Genesis dealership. 4/3/26, engine cylinder #4 fuel leaking due to broken o-ring per dealership. Crossover fuel pipe and o-ring were replaced.
NHTSA complaint #11732196 — an unverified report by a vehicle owner.
Lauderhill, FL
UNKNOWN OR OTHER
I was driving my 2022 Genesis GV80 on Sunday April 5th, 2026 when the vehicle started to overheat. This is the second incident that happened due to the vehicle overheating. The first time reported was in December 2025 at a cost of $3400 out of pocket. Now I see this recall for a potential fire that can be caused by the manufacturer defect. This is very concerning, since the vehicle has been serviced since I purchased the Genesis as a gift to myself in November 2021. This does not sit well with me, with Genesis being a "Luxury" brand. I believe that I should have my vehicle repurchased by Genesis due to these mechanical manufacturer defects.
NHTSA complaint #11731757 — an unverified report by a vehicle owner.
Lauderhill, FL
ENGINE
I was driving my 2022 Genesis GV80 on Sunday April 5th, 2026 when the vehicle started to overheat. This is the second incident that happened due to the vehicle overheating. The first time reported was in December 2025 at a cost of $3400 out of pocket. Now I see this recall for a potential fire that can be caused by the manufacturer defect. This is very concerning, since the vehicle has been serviced since I purchased the Genesis as a gift to myself in November 2021. This does not sit well with me, with Genesis being a "Luxury" brand. I believe that I should have my vehicle repurchased by Genesis due to these mechanical manufacturer defects.
NHTSA complaint #11731757 — an unverified report by a vehicle owner.
Stephens City, VA
SEATS
After a panic stop, back seat (opposite the driver seat) automatically collapsed. While I had it inspected at a Genesis dealership, hearing that Toyotas are experiencing a similar problem due to seat springs makes me wonder if that happened to my vehicle. Our small dog rides in this seat and would be crushed if the seat were to collapse.
NHTSA complaint #11725003 — an unverified report by a vehicle owner.
Pickerington, OH
EXTERIOR LIGHTING
Water enters headlamp assembly causing a he assembly to fail. Failed assembly ruins control module. Ruined control module disables multiple safety features (7 errors code show upon failure). Root cause is a faulty seal from original manufacturing. Manufacturer has corrected the faulty seal but did not issue safety recall leaving owners with defective and unsafe equipment as well as hefty repair bills.
NHTSA complaint #11722447 — an unverified report by a vehicle owner.
Pickerington, OH
ELECTRICAL SYSTEM
Water enters headlamp assembly causing a he assembly to fail. Failed assembly ruins control module. Ruined control module disables multiple safety features (7 errors code show upon failure). Root cause is a faulty seal from original manufacturing. Manufacturer has corrected the faulty seal but did not issue safety recall leaving owners with defective and unsafe equipment as well as hefty repair bills.
NHTSA complaint #11722447 — an unverified report by a vehicle owner.
Mill Spring, NC
VEHICLE SPEED CONTROL
Genesis Connected Services is not functional on vehicle since December 23 2025. This module controls Emergency Services and communications, Navigation and vehicle safety features. Genesis has been contacted more than 5 times already and no solution or fixes have been done as of todays date.
NHTSA complaint #11708638 — an unverified report by a vehicle owner.
Mill Spring, NC
FORWARD COLLISION AVOIDANCE: WARNINGS
Genesis Connected Services is not functional on vehicle since December 23 2025. This module controls Emergency Services and communications, Navigation and vehicle safety features. Genesis has been contacted more than 5 times already and no solution or fixes have been done as of todays date.
NHTSA complaint #11708638 — an unverified report by a vehicle owner.
Mill Spring, NC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Genesis Connected Services is not functional on vehicle since December 23 2025. This module controls Emergency Services and communications, Navigation and vehicle safety features. Genesis has been contacted more than 5 times already and no solution or fixes have been done as of todays date.
NHTSA complaint #11708638 — an unverified report by a vehicle owner.
Delanson, NY
ELECTRICAL SYSTEM
Horn stopped working while trying to use on the highway. This is after the passenger headlight failed in July 2025. Why are these safety concerns not being addressed by the manufacturer?
NHTSA complaint #11691342 — an unverified report by a vehicle owner.
Delanson, NY
EXTERIOR LIGHTING
Drivers side headlights started collecting condensation,after 2 weeks the daytime running lights stopped working. When driving thru rain the headlights stopped working and the LED warning light came on.We can’t comfortably drive in the rain or after dark without safe lighting. The local Genesis dealer inspected the issue and the manufacturer has offered to cover 1/2 the cost of replacement. The vehicle is 3 years old and while over the mileage for warranty this is an issue which should be covered 100% as it is a safety issue. The LED headlights should have a longer lifespan.
NHTSA complaint #11667175 — an unverified report by a vehicle owner.
Forest Lake, MN
VEHICLE SPEED CONTROL
This vehicle had been in the shop for over a month due to the emergency brake system freezing up causing my rear wheels to lock up, to smoke and rotors become damaged. Dealership could not find anything wrong as could not duplicate the issue. They did say that the EBS did engage while driving down the interstate at 70+ MPH. No reason why. Not normal! It was returned to me. Then 1 week after getting it back the vehicle started shaking violently when at speeds in excess of 65 for about 30 seconds. The RPM goes from 2 to 4 with difficult acceleration. When it gets back to normal, there is a definite clunk. Do not get any warning lights. Has happened 3 time in less than 2 weeks. Is not safe to drive! It is back at the dealership. Something is wrong with the vehicle. Have a video
NHTSA complaint #11663583 — an unverified report by a vehicle owner.
Forest Lake, MN
UNKNOWN OR OTHER
This vehicle had been in the shop for over a month due to the emergency brake system freezing up causing my rear wheels to lock up, to smoke and rotors become damaged. Dealership could not find anything wrong as could not duplicate the issue. They did say that the EBS did engage while driving down the interstate at 70+ MPH. No reason why. Not normal! It was returned to me. Then 1 week after getting it back the vehicle started shaking violently when at speeds in excess of 65 for about 30 seconds. The RPM goes from 2 to 4 with difficult acceleration. When it gets back to normal, there is a definite clunk. Do not get any warning lights. Has happened 3 time in less than 2 weeks. Is not safe to drive! It is back at the dealership. Something is wrong with the vehicle. Have a video
NHTSA complaint #11663583 — an unverified report by a vehicle owner.
This vehicle had been in the shop for over a month due to the emergency brake system freezing up causing my rear wheels to lock up, to smoke and rotors become damaged. Dealership could not find anything wrong as could not duplicate the issue. They did say that the EBS did engage while driving down the interstate at 70+ MPH. No reason why. Not normal! It was returned to me. Then 1 week after getting it back the vehicle started shaking violently when at speeds in excess of 65 for about 30 seconds. The RPM goes from 2 to 4 with difficult acceleration. When it gets back to normal, there is a definite clunk. Do not get any warning lights. Has happened 3 time in less than 2 weeks. Is not safe to drive! It is back at the dealership. Something is wrong with the vehicle. Have a video
NHTSA complaint #11663583 — an unverified report by a vehicle owner.
Odessa, FL
UNKNOWN OR OTHER
Recurrent failures of horn system. Randomly stops working. Dealer keeps replacing horns but unable to locate problem. This is critical safety equipment. It recurrently puts the safety of myself and my family at risk as the time the horn failure is discovered is when we are using it to warn other driver of a hazard(i'm in their blind spot or they are pulling out/making left/making right on red..without adequately clearing right of way.) The horn is something you take for granted until you need it. At this point, dealer's official take is that this is a frequent problem with the Genesis GV80 model and other customers are also affected. The recommendation from genesis corporate to the dealers has been to repeatedly replace the horns when they fail and they will not send an engineer out. sometimes it takes months to get the appointment to get the horn replaced and im driving without one resulting in a multitude of close calls. I'm sure others have been involved in a collision where they could not adequately warn other drivers of their presence. The problem has been confirmed by multiple different dealers and horn replaced repeatedly. The vehicle component has not been inspected by the manufacturer but has been inspected by the dealer on a recurrent basis. Horn has not been sent back to manufacturer for further analysis. No warning lamps illuminated. Recurrently found out the hard way.
NHTSA complaint #11662622 — an unverified report by a vehicle owner.
Forest Lake, MN
SERVICE BRAKES
While driving down the interstate the rear brakes locked up. Was not able to accelerate over 65 mph. Originally thought it was a transmission issue until I was able to pull over smelled burning rubber and saw smoke coming from the rear brakes and the rotors completely gouged. The dealership originally indicated it is a safety issue and would have to call in an engineer but then stated that they are not able to duplicate the issue so I will have to pay for the repair out-of-pocket and will return the vehicle to me. Told them I do not feel safe driving this vehicle. No warning lights. Vehicle is currently at the Genesis of Minneapolis
NHTSA complaint #11652698 — an unverified report by a vehicle owner.
San Bernardino, CA
ELECTRICAL SYSTEM
Since the coasting feature on the Genesis GV80 and similar models is inoperative, it could mean that Genesis misrepresented the vehicle’s fuel efficiency and emissions performance. The coasting function is designed to disengage the engine from the drivetrain to improve fuel economy, and because it doesn’t work as advertised, real-world MPG may be lower than stated. This could mislead consumers who purchased the vehicle expecting better efficiency. Additionally, coasting reduces engine load and fuel consumption, meaning that with it disabled, carbon emissions could be higher than what was tested or certified. Since official EPA fuel economy ratings were calculated with the assumption that coasting is active, but in practice, the feature never engages, this could be considered a form of emissions cheating or consumer fraud. Such discrepancies raise regulatory concerns and provide grounds for legal action, including a class-action lawsuit, if buyers were misled into purchasing a vehicle under false claims.
NHTSA complaint #11643565 — an unverified report by a vehicle owner.
San Bernardino, CA
ENGINE
Since the coasting feature on the Genesis GV80 and similar models is inoperative, it could mean that Genesis misrepresented the vehicle’s fuel efficiency and emissions performance. The coasting function is designed to disengage the engine from the drivetrain to improve fuel economy, and because it doesn’t work as advertised, real-world MPG may be lower than stated. This could mislead consumers who purchased the vehicle expecting better efficiency. Additionally, coasting reduces engine load and fuel consumption, meaning that with it disabled, carbon emissions could be higher than what was tested or certified. Since official EPA fuel economy ratings were calculated with the assumption that coasting is active, but in practice, the feature never engages, this could be considered a form of emissions cheating or consumer fraud. Such discrepancies raise regulatory concerns and provide grounds for legal action, including a class-action lawsuit, if buyers were misled into purchasing a vehicle under false claims.
NHTSA complaint #11643565 — an unverified report by a vehicle owner.
San Bernardino, CA
FUEL/PROPULSION SYSTEM
Since the coasting feature on the Genesis GV80 and similar models is inoperative, it could mean that Genesis misrepresented the vehicle’s fuel efficiency and emissions performance. The coasting function is designed to disengage the engine from the drivetrain to improve fuel economy, and because it doesn’t work as advertised, real-world MPG may be lower than stated. This could mislead consumers who purchased the vehicle expecting better efficiency. Additionally, coasting reduces engine load and fuel consumption, meaning that with it disabled, carbon emissions could be higher than what was tested or certified. Since official EPA fuel economy ratings were calculated with the assumption that coasting is active, but in practice, the feature never engages, this could be considered a form of emissions cheating or consumer fraud. Such discrepancies raise regulatory concerns and provide grounds for legal action, including a class-action lawsuit, if buyers were misled into purchasing a vehicle under false claims.
NHTSA complaint #11643565 — an unverified report by a vehicle owner.
San Bernardino, CA
ELECTRICAL SYSTEM
Subject: Complaint Regarding Genesis GV80 Coasting Feature Malfunction in Eco Mode To Whom It May Concern, This complaint is regarding a defect in the Genesis GV80’s Eco Mode, specifically the failure of the vehicle to coast as advertised. Genesis promotes the coasting feature as a key function of Eco Mode to improve fuel efficiency, yet this feature does not engage at all during real-world driving. Multiple owners have reported this issue to Genesis dealerships during service visits, yet no fix has been provided. Despite being aware of the problem, Genesis has not issued any software updates, recalls, or technical service bulletins to address the malfunction. This misleading advertising impacts vehicle performance and fuel economy, creating frustration among customers who purchased the vehicle based on these claims. The National Highway Traffic Safety Administration (NHTSA) is urged to investigate this matter and hold Genesis accountable for failing to deliver on its advertised vehicle functionality. A resolution
NHTSA complaint #11643033 — an unverified report by a vehicle owner.
San Bernardino, CA
ELECTRICAL SYSTEM
Subject: Complaint Regarding Non-Functioning Wireless Charger in Genesis GV80 To Whom It May Concern, This complaint concerns a defect in the wireless charging system of the Genesis GV80, which does not function as advertised. Genesis promotes this feature as a convenient way to charge mobile devices, yet in real-world use, it consistently fails to charge phones properly. The charger frequently disconnects, overheats devices, or does not charge at all, rendering the feature ineffective. Multiple owners have reported this issue to Genesis dealerships during service visits, yet no fix has been provided. Despite ongoing complaints, Genesis has not issued any software updates, recalls, or technical service bulletins to address the malfunction. This misleading advertising creates frustration for customers who purchased the vehicle expecting a functional wireless charging system. The National Highway Traffic Safety Administration (NHTSA) is urged to investigate this matter and hold Genesis accountable for failing to deliver on its advertised vehicle functionality. A resolution is requested to ensure the wireless charging system operates as intended.
NHTSA complaint #11643036 — an unverified report by a vehicle owner.
San Bernardino, CA
FUEL/PROPULSION SYSTEM
Subject: Complaint Regarding Genesis GV80 Coasting Feature Malfunction in Eco Mode To Whom It May Concern, This complaint is regarding a defect in the Genesis GV80’s Eco Mode, specifically the failure of the vehicle to coast as advertised. Genesis promotes the coasting feature as a key function of Eco Mode to improve fuel efficiency, yet this feature does not engage at all during real-world driving. Multiple owners have reported this issue to Genesis dealerships during service visits, yet no fix has been provided. Despite being aware of the problem, Genesis has not issued any software updates, recalls, or technical service bulletins to address the malfunction. This misleading advertising impacts vehicle performance and fuel economy, creating frustration among customers who purchased the vehicle based on these claims. The National Highway Traffic Safety Administration (NHTSA) is urged to investigate this matter and hold Genesis accountable for failing to deliver on its advertised vehicle functionality. A resolution
NHTSA complaint #11643033 — an unverified report by a vehicle owner.
