84 of the
436 complaints about the 2010 GMC Acadia are about the
engine — 19% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
96,850 miles.
The contact owns a 2010 GMC Acadia. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The contact became aware of white smoke coming from the vents. No warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact and minor children exited the vehicle. The contact stated that while exiting the vehicle, there was fire coming from underneath the hood. The Fire truck arrived on the scene and extinguished the fire. The vehicle was towed to a local tow yard. The vehicle had liability coverage, and the insurance company declined to inspect the vehicle. The contact stated that the vehicle was a total loss. The failure had occurred while the contact's minor children were seated in the rear seat of the vehicle. The contact and the children sustained smoke-related injuries. The contact and the children later received medical treatment for the smoke-related injuries. The manufacturer was made aware of the failure, and a case was filed. The manufacturer declined to inspect the vehicle. The failure mileage was approximately 163,000.
NHTSA complaint #11744975 — an unverified report by a vehicle owner.
Summerville, SCFire1 injured
ENGINE
The contact owned a 2010 GMC Acadia. The contact stated that while driving at an undisclosed speed, white and black smoke had leaked into the interior cabin through the air vents. No warning lights illuminated. The vehicle had caught on fire under the hood. The contact pulled over to the side of the road when the vehicle was engulfed in flames. The local fire department arrived on scene and extinguished the fire. The source of the fire was unidentified. A police report was filed. The contact sought medical attention for smoke inhalation. The vehicle was towed to a local tow lot via the insurance provider. The vehicle was deemed a total loss. The local dealer was not contacted. In addition, the contact related the failure to an unknown NHTSA Campaign that was previously repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11685628 — an unverified report by a vehicle owner.
Poway, CA
ENGINE
Shift to park issue known recall issue in other GMC Acadias ... Vehicle will not lock into park and can NOT remove key anymore electrical still runs in vehicle causing the battery to drain ... Now have to force vehicle to shift into Park as best as possible but still does not fully lock into Park gear anymore ... I was shifting into Park.
NHTSA complaint #11678396 — an unverified report by a vehicle owner.
Pinckney, MI
ENGINE
Check Engine Light. Faulty timing chain. Rack and pinion repairs needed. Examined by two automotive locations: LaFontaine Automotive GMC of Ann Arbor (Michigan) and Mazur's Total Automotive in Pinckney, MI
NHTSA complaint #11493190 — an unverified report by a vehicle owner.
East Moline, IL
ENGINE AND ENGINE COOLING
Timing chain and gears
NHTSA complaint #11487993 — an unverified report by a vehicle owner.
Tampa, FL
ENGINE
The car completely stopped while driving. Upon towing it to the shop, they stated the timing chain cause the engine to not work. This is a safety hazard due to anyone could of gotten hurt or this could have cause an accident due to I was not able to steer or do anything.
NHTSA complaint #11456086 — an unverified report by a vehicle owner.
Sevierville, TN
ENGINE
Timing chain was replaced on 11/26/2019 and failed again on 02/09/2022. Needs to be a manufacturer defect that gets fixed for free. So dangerous.
NHTSA complaint #11452008 — an unverified report by a vehicle owner.
at 133,208 milesRochester, NY
ENGINE
The contact owns a 2010 GMC Acadia. The contact stated that the vehicle failed to start without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact was informed by an independent mechanic that the failure was due to the timing chain and rod bearings. The failure mileage was approximately 133,208.
NHTSA complaint #11440897 — an unverified report by a vehicle owner.
at 120,000 milesLancaster, TXFire
ENGINE
The contact owns a 2010 GMC Acadia. The contact stated while driving 45 mph, the vehicle began to idle rapidly and smoke was exiting the hood. The contact stated there was no warning light illuminated. The contact was able to park on the side of the road for approximately an hour before driving to her residence. The contact never saw a fire while examining the vehicle. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the timing chain to be replaced along with an oil leak. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11427724 — an unverified report by a vehicle owner.
at 106,877 milesCanton, OH
ENGINE
IN 2013 GMC SENT A LETTER THAT THE ENGINE COOLANT MAY LEAK FROM THE WATER PUMP SHAFT SEAL AND RESULTS IN WATER PUMP FAILURE. THEY SAID DO NOT TAKE YOUR VEHICLE IN UNLESS YOU THINK YOU HAVE A LEAK. THEY ALSO SAID IF THIS CONDITION OCCURS WITHIN 10 YRS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE OR 120,000 MILES THEY WILL COVER REPAIRS. HOWEVER, AT THE END IT SAYS ALL WORK HAS TO BE COMPLETED BY OCTOBER 31, 2014. BY JULY 2019 BEFORE THE 10 YRS AND THE 120,000 MY VEHICLE FAILED ON THE HIGHWAY. THE COOLANT LEAKING ON THE TRANSFER CASE/AXEL FROM THE WATER PUMP CAUSED IT TO FAIL AND NEEDED TO BE REPLACED. THEY DID NOT HONOR REIMBURSEMENT AND MADE THE TERMS OF THEIR WARNING CONFUSING AND DIFFICULT TO PARTICIPATE IN. WHILE DRIVING ON THE HIGHWAY THE VEHICLE BEGAN TO SHAKE AND BLACK SMOKE SPILLED OUT FROM THE HOOD.
NHTSA complaint #11397740 — an unverified report by a vehicle owner.
Atlanta, GA
ENGINE
I PURCHASED THIS VEHICLE ON JUNE 25 ,2020 AND ON AUGUST 19,2020 IT BROKE DOWN ON THE EXPRESSWAY WHILE I WAS TRANSFERRING FROM ONE HOSPITAL TO ANOTHER HOSPITAL WITH ME I'LL 3 YEAR OLD .I REPLACED THE BATTERY AND STARTER IT STILL WOULD NOT CRANK I SENT IT TO BUICK GMC IN MORROW AND THEY TOLD ME THAT THE MOTOR WAS COMPLETELY GONE. I PAID MY CAR NOTE UP UNTIL FEBRUARY 5,2021 AND I DON'T HAVE A VEHICLE BECAUSE IT NEEDS A NEW MOTOR.
NHTSA complaint #11384452 — an unverified report by a vehicle owner.
at 119,900 milesBarre, VT
ENGINE
MY CHECK ENGINE LIGHT WAS ON SO I TOOK IT TO MY MECHANIC BECAUSE I NEED AN INSPECTION STICKER. FOUND OUT TODAY AFTER I TOOK IT TO A GMC DEALER THAT I NOW NEED TO REPLACE MY TIMING CHAIN. I'VE ONLY OWNED THE CAR A YEAR AND A HALF. I BOUGHT AN EXTENDED POWER TRAIN WARRANTY BUT DOUBT ITS COVERED. THIS SHOULD BE COVERED BY THE RECALL, IT SEEMS TO BE AN ISSUE FOR MORE THAN JUST ME.
NHTSA complaint #11321899 — an unverified report by a vehicle owner.
Corbin, KY
ENGINE
CAR WOULD NOT START AFTER PUTTING GAS IN IT. WE TOOK IT TO THE MECHANIC THAT REPLACED THE TIMING CHAIN AND HE SAID THE ENGINE WENT OUT OF TIMING CAUSED THE ENGINE TO BE OUT OF TIME, COMBUST, AND DESTROY THE ENGINE.
NHTSA complaint #11319158 — an unverified report by a vehicle owner.
at 114,000 milesUnion City, TN
ENGINE
CHECK ENGINE LIGHT CAME ON. TOOK IT TO CHECK THE CODES AND MECHANIC SAYS THAT MY TIMING CHAIN IN STRETCHED. THERE IS ONLY 114,XXX MILES ON IT. IT'S GOING TO COST A LOT TO GET IT FIXED.
NHTSA complaint #11311758 — an unverified report by a vehicle owner.
at 168,000 milesAurora, CO
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER:[XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000. *MP ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11287120 — an unverified report by a vehicle owner.
at 114,000 milesYoungstown, OH
ENGINE
TIMING CHAIN ISSUES. FAILED TENSIONER. 114,00 MILES
NHTSA complaint #11258413 — an unverified report by a vehicle owner.
at 164,000 milesHolcomb, MO
ENGINE
THE VEHICLE STARTED WITH A MISS IN THE ENGINE AND TOOK IT TO OUR LOCAL GMC DEALERSHIP AND THEY TOLD US IT WOULD NEED A NEW ENGINE BECAUSE OF THE TIMING BELT AND BEING OUT OF TIME, SAID IT WOULD BE $5000. SO WE WANTED A SECOND OPINION AND HAD IT TOWED TO MY MECHANIC WHICH IS A ASE CERTIFIED MECHANIC AND HE SAID THE SAME THING BUT HE SAID HE COULD JUST REPLACE THE TIMING BELT AND GET IT GOING AND HE REPLACED IT BUT ITS STILL OUT OF TIME AND IT COST $3250. THE GM DEALERSHIP KNEW OF THE PROBLEM AND SAID IT WAS A COMMON PROBLEM WITH THEM AND THAT THE 2009 MODEL WAS COVERED UNDER THE ENGINE RECALL BUT NOT 2010 OR NEWER EVEN THOUGH THEY KNOW ABOUT IT. HAD TO END UP BUYING ANOTHER VEHICLE AND STILL HAVE THE OTHER ONE PARKED IN THE SHED AND CANT DRIVE IT.
NHTSA complaint #11256838 — an unverified report by a vehicle owner.
at 110,000 milesKentwood, MI
ENGINE
I OWN A 2010 GMC ACADIA. THE CODE THAT WAS BEING THROWN WAS P0008. I HAD TO HAVE THE CHAINS AND ACTUATORS REPLACED IN THE ENGINE. AFTER PAYING FOR THAT THE CHECK ENGINE LIGHT IS BACK ON AGAIN, SO THE VEHICLE IS BACK AT THE SHOP AGAIN. THERE IS A SERVICE BULLETIN OUT FOR 2007-2012 HOWEVER, THE EXTENDED WARRANTY IS ONLY FOR 2007-2009. THIS IS A KNOWN ISSUE THAT GMC NEEDS TO TAKE CARE OF. SEEMS TO ME THAT THE LEMON LAW MAY APPLY AS I AM SEEING MORE AND MORE PEOPLE HAVING THIS SAME ISSUE. MAYBE WE SHOULD CONTACT AN ATTORNEY TO GET GMC TO TAKE CARE OF THIS ISSUE.
NHTSA complaint #11210213 — an unverified report by a vehicle owner.
at 80,000 milesNEW Bern, NC
ENGINE
OWNED THE CAR FOR ABOUT A YEAR WITH A 5 YEAR, $20,000 LOAN ATTACHED TO IT. THE CAR RANDOMLY STARTED SMOKING AND ALL KINDS OF WARNING LIGHTS WENT OFF ON THE WAY BACK FROM THE STORE (ABOUT A MILE AWAY). I IMMEDIATELY PULLED OVER AND WALKED HOME, WENT BACK AFTER A COUPLE HOURS TO LET IT COOL DOWN AND IT WOULDN'T START. I HAD IT TOWED TO THE REPAIR SHOP AND IT WAS DEEMED MY CAR WITH AROUND 80,000 MILES ON IT HAD A BLOWN ENGINE DUE TO SOMETHING WITH BELT (SAME ISSUE 2009 MODEL WAS RECALLED FOR) AND IT WAS GOING TO COST OUT OF MY OWN POCKET $7500 TO REPLACE IT WITH A USED ENGINE WITH NO GUARANTEE THAT THE REPLACEMENT ENGINE WON'T HAVE THE EXACT SAME ISSUE. IN THE 3 WEEKS IT TOOK US TO DECIDE ON IF IT WAS EVEN POSSIBLY TO COME UP WITH THAT MUCH MONEY, ENGINE PRICES HAD ROSE ANOTHER $500 BECAUSE THEY ARE IN SUCH HOT DEMAND. ENDED UP HAVING TO LET THE BANK REPO IT, RUINING MY CREDIT, NO VEHICLE TO TAKE MY NEWBORN TWINS TO THEIR DOCTOR APPOINTMENTS, OR ANYWAY TO GET TO WORK. GMC NEEDS TO BE HELD ACCOUNTABLE FOR NOT PROMPTLY RESPONDING TO THIS DEFECT INSTEAD OF TURNING A BLIND EYE. I CANNOT WAIT FOR THE DAY A CLASS ACTION SUIT IS FILED.
NHTSA complaint #11190408 — an unverified report by a vehicle owner.
at 98,000 milesUtica, NY
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NYE BUICK GMC (LOCATED AT 1421 GENESEE ST, ONEIDA, NY 13421, (315) 363-2200) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TT CONSUMER STATED TIMING CHAINS WERE REPLACED.
NHTSA complaint #11186799 — an unverified report by a vehicle owner.
at 190,255 milesGreen BAY, WIFire
ENGINE
I WAS DRIVING THE CAR ON THE HIGHWAY AND SMOKE STARTED COMING OUT OF THE ENGINE. LATER IT WAS DETERMINED THAT THE ENGINED DIED - THERE WAS NEVER EVER WARNING LIGHTS OR WARNING THAT THERE WAS TROUBLE WITH THE CAR. IT IS A 3.6L SIDI VG ENGINE. IT WAS VERY UNFORTUNATE AS WE HAVEN'T EVEN OWNED THE CAR FOR A YEAR BEFORE IT WAS COMPLETELY DEAD. THE COST WAS WAY TOO HIGH TOO FIX SO WE ENDED UP GIVING IT TO A SALVAGE PLACE AND BOUGHT A 2009 GMC ACADIA. NOT EVEN A YEAR INTO THAT CAR AND IT ALSO NEEDS A NEW ENGINE. SAME ENGINE, A 3.6L SIDI V6 ENGINE. OUR AUTO PLACE SAID THEY ARE HAVING A HARD TIME FINDING THAT ENGINE BECAUSE MANY PEOPLE NEED THAT ENGINE FOR THE EXACT SAME PROBLEM. CAN NOT BE A COINCIDENCE. I HAVE CONTACTED GMC AND THEY DON'T CARE.
NHTSA complaint #11184600 — an unverified report by a vehicle owner.
at 178,000 milesNewburg, MO
ENGINE
MY ACADIA IS THROWING P0008 CODE. IT BEGAN HAVING POWER ISSUES NOT BEING ABLE TO ACCELERATE AND PULLING UP THE SMALLEST HILLS. ALL OF THIS STARTED GOING 70MPH DOWN THE INTERSTATE. NOT A GOOD SPOT OR TIME TO DECELERATE. ALSO STARTED HAVING A VERY ROUGH IDLE. IT IS AT A GMC DEALER NOW AND AM BEING TOLD TIMING CHAIN WILL HAVE TO BE REPLACED. WAS TOLD THIS IS A KNOWN PROBLEM AND SHOULD REPORT IT SINCE IT IS THE SAME PROBLEM ON THE 2009 AND THOSE WERE COVERED UNDER WARRANTY }:(
NHTSA complaint #11183155 — an unverified report by a vehicle owner.
at 130,000 milesMississippi State, MS
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED. THE CONTACT WAS ABLE TO SAFELY MANEUVER THE VEHICLE OVER TO THE SHOULDER WITHOUT POWER STEERING OR BRAKING ABILITY. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNKNOWN.
NHTSA complaint #11182638 — an unverified report by a vehicle owner.
at 53,366 milesCary, NC
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HENDRICK BUICK GMC CARY (115 TEAM HENDRICK WAY, CARY, NC 27511, (919) 234-7784) WHERE IT WAS DIAGNOSED THAT THE TIMING BELT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,366.
NHTSA complaint #11182279 — an unverified report by a vehicle owner.
Mcdonough, GA
ENGINE
CHECK ENGINE LIGHT IS ON. VEHICLE IS SHOWING A P0008 CODE WITH 92,000 MILES THIS IS A CRANKSHAFT MISALIGNMENT THAT I WAS TOLD MEANS THE TIMING CHAIN WILL NEED TO BE REPLACED. THIS IS APPARENTLY A WIDESPREAD ISSUE AMONGST GMC ACADIA OWNERS.
NHTSA complaint #11174873 — an unverified report by a vehicle owner.
at 105,000 milesMaple Valley, WA
ENGINE
MY TIMING CHAIN WAS REPLACED UNDER WARRANTY 4 YEAR AND 50,000 MILES AGO. NOW I AM HAVING TO REPLACE IT AGAIN. I CONTACT GMC ABOUT RECALL10287 PREMATURE CHAIN WEAR FOR REPROGRAMMING OF THE ENGINE CONTROL MODULE. I WAS TOLD THIS DOES NOT APPLY TO MY YEAR AND THERE WAS NO PART LISTED BECAUSE IT JUST A GENERAL STATEMENT. NOT SURE WHERE TO GO FROM HERE. HERE IS MY CASE # FOR GMC 8-4704107640. I AM STILL AWAITING THE PART INFORMATION FROM THEM.
NHTSA complaint #11139213 — an unverified report by a vehicle owner.
at 155,000 milesFort Wayne, IN
ENGINE
THIS HAS HAPPENED ABOUT TEN TIMES NOW ALL WITHIN THE PAST 3-4 MONTHS. I WILL BE DRIVING AND GO TO MAKE A TURN AND THE STEERING WHEEL LOCKS UP AND THE ENGINE DIES. THE BRAKES STILL WORK SO I AM ABLE TO STOP THE CAR, TURN THEY KEY OFF AND RESTART IT. IT HAD HAPPENED TO ME ONCE ON THE HIGHWAY AND THE REST OF THE TIMES HAVE BEEN STOP AND GO TURNS IN THE CITY BUT ONCE WAS WHILE TURNING LEFT ONTO ON CMONG TRAFFIC AND MY CAR DIED IN THE MIDDLE OF IT. I TOOK IT TO 3 DIFFERENT AUTO PLACES AND ALL TOLD ME THEY COULDN'T FIND THE PROBLEM. I THEN RESEARCHED THIS AND FOUND SEVERAL OTHER PEOPLE HAVING THIS SAME PROBLEM. I CONTACTED THEM AND THEY SET ME UP WITH A DEALERSHIP TO GET IT FIXED. GMC SAID IF IT WAS UNDER 150,000 MILES THEY WOULD PAY FOR IT AND IF IT WAS OVER THEN I WOULD STILL QUALIFY FOR A PAYMENT ASSISTANCE PROGRAM. HOWEVER A DAY AFTER DROPPING OFF MY CAR TO GET FIXED THE DEALERSHIP CALLED ME AND SAID THEY DON'T KNOW HOW TO FIX MY CAR AND TO COME GET IT OUT OF THEIR PARKING LOT. WE TOLD GMC ABOUT THIS AND THEY SAID IT'S NOT THERE PROBLEM. I'M AT A LOSS AT THIS POINT AS NO ONE SEEMS TO BE ABLE TO FIX THE CAR AND IT IS A DEATH TRAP FOR ME AND MY FAMILY. I'M ALSO NOT JUST GOING TO SELL TO THE CAR TO SOMEBODY LIKE THE DEALERSHIP ADVISED ME TO DO BECAUSE 'THEY WOULDN'T WANT THEIR SON OR DAUGHTER DRIVING THAT THING' (EVEN THOUGH THEY SEEM PERFECTLY FINE TO HAVE ME DRIVE IT OFF THEIR LOT ASAP AND NOT BE THEIR PROBLEM ANYMORE) BECAUSE I WOULDNT FEEL RIGHT SELLING A CAR TO SOMEONE KNOWING IT COULD KILL THEM THROUGH NO FAULT OF THEIR OWN. I DON'T KNOW WHAT TO DO HERE. THE RIGHT THING TO DO WOULD BE TO PUT THAT CAR IN THE JUNKYARD AND BUY A NEW ONE BUT I DON'T HAVE THE CASH. WOULD LIKE SOMEBODY TO TELL ME HOW TO FIX THIS.
NHTSA complaint #11130681 — an unverified report by a vehicle owner.
LA Grange, IL
ENGINE
THE TIMING CHAIN NEEDS TO BE REPLACED ON THE 2010, WHICH IS THE SAME ISSUE GMC HAD WITH THE 2009S, HOWEVER, THE 2010 ISN'T COVERED, BUT THE 2009 WAS. I'VE READ THAT GMC KNOWS THAT THERE IS AN ISSUE, BUT THEY JUST AREN'T COVERING IT YET.
NHTSA complaint #11109845 — an unverified report by a vehicle owner.
BAY Village, OH
ENGINE
TIMING CHAIN NEEDS TO BE REPLACES AND ISN'T COVERED ALTHOUGH IT'S THE SAME PARTS AS THE 2009 MODEL THAT IS COVERED BY THE EXTENDED WARRANTY. GMC IS AWARE OF THIS ONGOING ISSUE AND SHOULD COVER IT
NHTSA complaint #11100635 — an unverified report by a vehicle owner.
at 85,000 milesSykeston, ND
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 45 MPH, THE THROTTLE MALFUNCTIONED AND THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING ON MORE THAN ONE OCCASION. THE CONTACT STATED THAT THE VEHICLE ACCELERATED TO 95 MPH. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN BY DEPRESSING THE BRAKE PEDAL WITH BOTH FEET. BESSETTE MOTORS IN CARRINGTON, NORTH DAKOTA WAS MADE AWARE OF THE FAILURE AND REPLACED THE THROTTLE BODY, BUT THE FAILURE RECURRED. IN ADDITION, THE PEDAL POSITIONING SENSOR WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS NOT AVAILABLE. *TT
NHTSA complaint #11065668 — an unverified report by a vehicle owner.