FaultScore

FaultScore report

2010 GMC Acadia problems

Owners have filed 436 complaints about the 2010 GMC Acadia with NHTSA between 2009 and 2026. The largest single group is the steering. Across this model's run it ranks 15 of 20 worst.

C

FaultScore 41/100

Higher is worse. Measured against the other years of the GMC Acadia.

How this is worked out

The numbers

436

Complaints

5

Crashes reported

10

Fires reported

9

Injuries reported

1 complaint reports a death.

75,000 mi

Median mileage at failure

Half of reported failures happened before this

13%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 56 vs 50 Severity 30 vs 50 Early failure 22 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 56
Against the median year of the GMC Acadia. 50 means typical for this model; 100 means roughly double.
Severity — 30
5.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 22
13% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other GMC Acadia

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 GMC Acadia

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Steering 148 33.9%

3 crashes, 0 fires · median 70,000 mi

Engine & Cooling 84 19.3%

0 crashes, 4 fires · median 96,850 mi

0 crashes, 3 fires · median 67,639 mi

Median failure at 76,000 miles

Lights 24 5.5%

0 crashes, 2 fires · median 60,000 mi

Airbags 16 3.7%

Median failure at 62,370 miles

Median failure at 103,798 miles

Suspension 10 2.3%

1 crashes, 0 fires · median 57,411 mi

Stability & Traction Control 8 1.8%

Median failure at 65,000 miles

Acceleration & Cruise Control 8 1.8%

1 crashes, 1 fires · median 74,600 mi

Body & Structure 8 1.8%

Median failure at 81,000 miles

Seat Belts 6 1.4%

Median failure at 73,500 miles

Fuel & Propulsion 5 1.1%

Median failure at 59,562 miles

Brakes 5 1.1%

Median failure at 98,000 miles

Seats 4 0.9%

Median failure at 97,500 miles

Tires 4 0.9%
Windows, Mirrors & Wipers 4 0.9%

Median failure at 62,000 miles

Doors, Latches & Locks 2 0.5%
Equipment & Accessories 1 0.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 11 3.0%
1,000 – 9,999 miles 7 1.9%
10,000 – 24,999 miles 16 4.4%
25,000 – 49,999 miles 38 10.4%
50,000 – 74,999 miles 108 29.4%
75,000 – 99,999 miles 82 22.3%
100,000 – 149,999 miles 84 22.9%
150,000+ miles 21 5.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2009 peak 19 Jun 2026

NHTSA investigations into the 2010 GMC Acadia

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA20002 Opened 31 Aug 2020 Closed 30 Aug 2024 SEAT BELTS:FRONT:ANCHORAGE

Outboard Front Seat Belt Anchor Cable Failure

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired...

RQ19003 Opened 28 May 2019 Closed 31 Aug 2020 SEAT BELTS:FRONT:ANCHORAGE

Seat Belt Anchor Cable Failure

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occu...

Recalls on the 2010 GMC Acadia

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

15V415000

STRUCTURE:BODY:HATCHBACK/LIFTGATE

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Risk: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

14V266000

SEAT BELTS

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Risk: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

14V118000

AIR BAGS:SIDE/WINDOW

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Risk: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

10V375000

SEAT BELTS

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Risk: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2019420 5,327 units in Canada

Other

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Recall 2015280 36,369 units in Canada

Structure

On certain vehicles equipped with a power liftgate system, the gas-filled struts (which help to raise and support the liftgate) may prematurely wear. These vehicles have a Prop Rod Recovery system intended to accomplish a controlled, slow return of the liftgate to the closed position if the liftgate’s gas struts are no longer capable of supporting the weight of the liftgate. The vehicle would provide audible warnings and flash the tail lamps to indicate there is a problem. However, the liftgate’s Prop Rod Recovery system software may be unable to detect/stop a liftgate with prematurely worn gas struts from falling too quickly after the liftgate is opened. This could allow the liftgate to drop suddenly, placing anyone beneath or near the gate at risk of injury. Correction: Dealers will reprogram the power liftgate actuator motor ECU with a new software and will verify power liftgate operation following the reprogram.

Recall 2014181 75,701 units in Canada

Seats And Restraints

On certain vehicles, the flexible steel cable that connects the seat belt to the vehicle structure at the front outboard seating positions can fatigue over time and could separate, increasing the risk of injury in a crash. Correction: Dealers will inspect and repair or replace the lap pretensioner, as necessary.

Recall 2014081 70,526 units in Canada

Airbag

On certain vehicles, side airbag wiring connections could develop high resistance, illuminating the airbag warning light. If the vehicle continues to be operated in this condition, resistance may continue to increase over time and eventually cause the seat side airbags and seat belt pretensioners to not deploy in the event of a crash, which could increase the risk of injury. Correction: Dealers will affect repairs.

Recall 2010276 16,752 units in Canada

Seats And Restraints

On certain vehicles, the second row seat side trim shield may restrict the upward rotation of the safety belt buckle when the seat back is returned to a seating position after being folded flat. If the buckle contacts the seat frame, additional effort is required to return the seat to a seating position. If sufficient force is applied, the buckle cover could be pushed down the strap, exposing and partially depressing the red release button. As a result, the release button will not travel as much as designed when depressed and will appear to be jammed. The buckle cover may have visible damage which may only be cosmetic, but in some cases, the buckle may not latch/unlatch, or may appear to latch when the latch mechanism is not fully engaged. If the latch mechanism is not fully engaged, the safety belt may not restrain the occupant as intended in a crash, which could result in personal injury or death. Correction: Dealers will modify the second row seat side trim shields, inspect the belt buckle and will replace it if damaged.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 163,000 miles Columbus, OH Fire 4 injured

ENGINE

The contact owns a 2010 GMC Acadia. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The contact became aware of white smoke coming from the vents. No warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact and minor children exited the vehicle. The contact stated that while exiting the vehicle, there was fire coming from underneath the hood. The Fire truck arrived on the scene and extinguished the fire. The vehicle was towed to a local tow yard. The vehicle had liability coverage, and the insurance company declined to inspect the vehicle. The contact stated that the vehicle was a total loss. The failure had occurred while the contact's minor children were seated in the rear seat of the vehicle. The contact and the children sustained smoke-related injuries. The contact and the children later received medical treatment for the smoke-related injuries. The manufacturer was made aware of the failure, and a case was filed. The manufacturer declined to inspect the vehicle. The failure mileage was approximately 163,000.

NHTSA complaint #11744975 — an unverified report by a vehicle owner.

Summerville, SC Fire 1 injured

ENGINE

The contact owned a 2010 GMC Acadia. The contact stated that while driving at an undisclosed speed, white and black smoke had leaked into the interior cabin through the air vents. No warning lights illuminated. The vehicle had caught on fire under the hood. The contact pulled over to the side of the road when the vehicle was engulfed in flames. The local fire department arrived on scene and extinguished the fire. The source of the fire was unidentified. A police report was filed. The contact sought medical attention for smoke inhalation. The vehicle was towed to a local tow lot via the insurance provider. The vehicle was deemed a total loss. The local dealer was not contacted. In addition, the contact related the failure to an unknown NHTSA Campaign that was previously repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11685628 — an unverified report by a vehicle owner.

at 120,000 miles Lancaster, TX Fire

ENGINE

The contact owns a 2010 GMC Acadia. The contact stated while driving 45 mph, the vehicle began to idle rapidly and smoke was exiting the hood. The contact stated there was no warning light illuminated. The contact was able to park on the side of the road for approximately an hour before driving to her residence. The contact never saw a fire while examining the vehicle. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the timing chain to be replaced along with an oil leak. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.

NHTSA complaint #11427724 — an unverified report by a vehicle owner.

at 190,255 miles Green BAY, WI Fire

ENGINE

I WAS DRIVING THE CAR ON THE HIGHWAY AND SMOKE STARTED COMING OUT OF THE ENGINE. LATER IT WAS DETERMINED THAT THE ENGINED DIED - THERE WAS NEVER EVER WARNING LIGHTS OR WARNING THAT THERE WAS TROUBLE WITH THE CAR. IT IS A 3.6L SIDI VG ENGINE. IT WAS VERY UNFORTUNATE AS WE HAVEN'T EVEN OWNED THE CAR FOR A YEAR BEFORE IT WAS COMPLETELY DEAD. THE COST WAS WAY TOO HIGH TOO FIX SO WE ENDED UP GIVING IT TO A SALVAGE PLACE AND BOUGHT A 2009 GMC ACADIA. NOT EVEN A YEAR INTO THAT CAR AND IT ALSO NEEDS A NEW ENGINE. SAME ENGINE, A 3.6L SIDI V6 ENGINE. OUR AUTO PLACE SAID THEY ARE HAVING A HARD TIME FINDING THAT ENGINE BECAUSE MANY PEOPLE NEED THAT ENGINE FOR THE EXACT SAME PROBLEM. CAN NOT BE A COINCIDENCE. I HAVE CONTACTED GMC AND THEY DON'T CARE.

NHTSA complaint #11184600 — an unverified report by a vehicle owner.

at 80,000 miles Dundee, MI Fire

EXTERIOR LIGHTING:HEADLIGHTS

TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE HEADLIGHT MELTED AND LEFT A HOLE IN THE LAMP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEADLIGHT ASSEMBLY, BUT THE FAILURE RECURRED. THE CONTACT CALLED VICTORY CHEVROLET BUICK AT 734-245-2569 (LOCATED AT 1250 DEXTER ST, MILAN, MI 48160) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA complaint #11181633 — an unverified report by a vehicle owner.

at 112,000 miles Greenwood, SC Fire

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2010 GMC ACADIA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ADDITIONALLY, THE HEADLAMP CONNECTOR WAS REPLACED THREE TIMES FOR OVERHEATING AND MELTING THE WIRES. THE CONTACT ALSO STATED THAT THE FRONT AND REAR WINDOWS WERE INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

NHTSA complaint #11173908 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 163,000 miles Columbus, OH Fire 4 injured

ENGINE

The contact owns a 2010 GMC Acadia. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The contact became aware of white smoke coming from the vents. No warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact and minor children exited the vehicle. The contact stated that while exiting the vehicle, there was fire coming from underneath the hood. The Fire truck arrived on the scene and extinguished the fire. The vehicle was towed to a local tow yard. The vehicle had liability coverage, and the insurance company declined to inspect the vehicle. The contact stated that the vehicle was a total loss. The failure had occurred while the contact's minor children were seated in the rear seat of the vehicle. The contact and the children sustained smoke-related injuries. The contact and the children later received medical treatment for the smoke-related injuries. The manufacturer was made aware of the failure, and a case was filed. The manufacturer declined to inspect the vehicle. The failure mileage was approximately 163,000.

NHTSA complaint #11744975 — an unverified report by a vehicle owner.

Summerville, SC Fire 1 injured

ENGINE

The contact owned a 2010 GMC Acadia. The contact stated that while driving at an undisclosed speed, white and black smoke had leaked into the interior cabin through the air vents. No warning lights illuminated. The vehicle had caught on fire under the hood. The contact pulled over to the side of the road when the vehicle was engulfed in flames. The local fire department arrived on scene and extinguished the fire. The source of the fire was unidentified. A police report was filed. The contact sought medical attention for smoke inhalation. The vehicle was towed to a local tow lot via the insurance provider. The vehicle was deemed a total loss. The local dealer was not contacted. In addition, the contact related the failure to an unknown NHTSA Campaign that was previously repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11685628 — an unverified report by a vehicle owner.

Poway, CA

ENGINE

Shift to park issue known recall issue in other GMC Acadias ... Vehicle will not lock into park and can NOT remove key anymore electrical still runs in vehicle causing the battery to drain ... Now have to force vehicle to shift into Park as best as possible but still does not fully lock into Park gear anymore ... I was shifting into Park.

NHTSA complaint #11678396 — an unverified report by a vehicle owner.

Pinckney, MI

STEERING

Check Engine Light. Faulty timing chain. Rack and pinion repairs needed. Examined by two automotive locations: LaFontaine Automotive GMC of Ann Arbor (Michigan) and Mazur's Total Automotive in Pinckney, MI

NHTSA complaint #11493190 — an unverified report by a vehicle owner.

Pinckney, MI

ENGINE

Check Engine Light. Faulty timing chain. Rack and pinion repairs needed. Examined by two automotive locations: LaFontaine Automotive GMC of Ann Arbor (Michigan) and Mazur's Total Automotive in Pinckney, MI

NHTSA complaint #11493190 — an unverified report by a vehicle owner.

AVA, MO

STEERING

When drving at a slower speed to make a sharp turn, steering wheel almost locks up or have to use both hands to turn the wheel. As if there is no power steering in the vehicle. At times you can not turn as sharp as needed putting you in danger of being hit by another vehicle.

NHTSA complaint #11490961 — an unverified report by a vehicle owner.

East Moline, IL

ENGINE AND ENGINE COOLING

Timing chain and gears

NHTSA complaint #11487993 — an unverified report by a vehicle owner.

at 145,000 miles Windsor, CT

STEERING

The contact owns a 2010 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who informed the contact that the high- and low-pressure hoses, steering pump, and rack and pinion needed to be replaced. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 145,000.

NHTSA complaint #11473816 — an unverified report by a vehicle owner.

Tampa, FL

ENGINE

The car completely stopped while driving. Upon towing it to the shop, they stated the timing chain cause the engine to not work. This is a safety hazard due to anyone could of gotten hurt or this could have cause an accident due to I was not able to steer or do anything.

NHTSA complaint #11456086 — an unverified report by a vehicle owner.

Sevierville, TN

ENGINE

Timing chain was replaced on 11/26/2019 and failed again on 02/09/2022. Needs to be a manufacturer defect that gets fixed for free. So dangerous.

NHTSA complaint #11452008 — an unverified report by a vehicle owner.

Graham, NC

UNKNOWN OR OTHER

all the wiring under the dash has got the installation melted off of the wiring and can't get the vehicle to start or get any power to the battery or ect and the fuse box under the dash has 50 fuses in it and out of all of them only one of them out of 50 is getting power and to me it's a fire Hazzard and i think gmc needs to do a recall on it or replace my vehicle i've got it in a garage now and that's what the mechanic has found out about is the wiring under the dash

NHTSA complaint #11442944 — an unverified report by a vehicle owner.

at 133,208 miles Rochester, NY

ENGINE

The contact owns a 2010 GMC Acadia. The contact stated that the vehicle failed to start without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The contact was informed by an independent mechanic that the failure was due to the timing chain and rod bearings. The failure mileage was approximately 133,208.

NHTSA complaint #11440897 — an unverified report by a vehicle owner.

Clarendon, PA

POWER TRAIN

power train came up on a computer check witch looks like the same problem that is already on here my engine light is on as long as my abs and track control light stable light is on

NHTSA complaint #11440036 — an unverified report by a vehicle owner.

Murfreesboro, TN

POWER TRAIN

2010 GMC Acadia transmission had to be replaced due to faulty wave plate. I have seen many others with this same problem. GM is aware of the issue and even issued a special warranty for 2007-2009 models. 2010 models are having this same issue. GM should stand behind their products and issue a recall. This cost us over $3000.

NHTSA complaint #11435750 — an unverified report by a vehicle owner.

Conway Springs, KS

STEERING

The same model and year has a recalled for a steering issue. But due to mine having a salvage title it is not cover. They say it is NOT a safety issue. And that is NOT true. It is to the point that I can’t hardly even turn it. It is so hard to turn the steering wheel. And it is getting worse. It is a safety issue if you can’t turn the steering wheel it can cause a wreck. Please please help me with this issue..

NHTSA complaint #11433908 — an unverified report by a vehicle owner.

at 120,000 miles Lancaster, TX Fire

ENGINE

The contact owns a 2010 GMC Acadia. The contact stated while driving 45 mph, the vehicle began to idle rapidly and smoke was exiting the hood. The contact stated there was no warning light illuminated. The contact was able to park on the side of the road for approximately an hour before driving to her residence. The contact never saw a fire while examining the vehicle. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the timing chain to be replaced along with an oil leak. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.

NHTSA complaint #11427724 — an unverified report by a vehicle owner.

Phoenix, AZ

STEERING

I purchased this vehicle in Feb. 2021. Shortly after my purchase I noticed the steering would tighten up randomly when turning corners making it very difficult to steer / control the vehicle. It also does this when parking. This has happened numerous times since I purchased the vehicle. I googled the problem and found some info dated in September 16, 2014 indicating GM's Special Coverage Adjustment - Loss of Power Steering Assist indicating the special coverage covers condition described for 10 years after 1st svc date (the Carfax I received said was 2.10.2011) or 150,000 mi whichever occurs first from date vehicle originally placed in service regardless of ownership. I purchased my vehicle from a dealership on 2.03.2021 - took possession 2.06.2021. My vehicle only has 73,676 mi on it. I reached out to general motors to see if they would assist with the problem since I was not aware the issue prior to purchasing and I am the second owner. They declined and told me to contact my dealership and work with them.

NHTSA complaint #11424612 — an unverified report by a vehicle owner.

at 122,000 miles Union City, MI

SEATS

BACK SEAT ARM REST BRACKET WELDS FAILED. NOT ENOUGH PENETRATION. WHAT ELSE DOESN'T HAVE ENOUGH WELD PENETRATION ON THE SEAT FRAMES? WORKING IN AN AUTOMOTIVE SEATING FACILITY I KNOW THE IMPORTANCE.

NHTSA complaint #11400305 — an unverified report by a vehicle owner.

at 106,877 miles Canton, OH

ENGINE

IN 2013 GMC SENT A LETTER THAT THE ENGINE COOLANT MAY LEAK FROM THE WATER PUMP SHAFT SEAL AND RESULTS IN WATER PUMP FAILURE. THEY SAID DO NOT TAKE YOUR VEHICLE IN UNLESS YOU THINK YOU HAVE A LEAK. THEY ALSO SAID IF THIS CONDITION OCCURS WITHIN 10 YRS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE OR 120,000 MILES THEY WILL COVER REPAIRS. HOWEVER, AT THE END IT SAYS ALL WORK HAS TO BE COMPLETED BY OCTOBER 31, 2014. BY JULY 2019 BEFORE THE 10 YRS AND THE 120,000 MY VEHICLE FAILED ON THE HIGHWAY. THE COOLANT LEAKING ON THE TRANSFER CASE/AXEL FROM THE WATER PUMP CAUSED IT TO FAIL AND NEEDED TO BE REPLACED. THEY DID NOT HONOR REIMBURSEMENT AND MADE THE TERMS OF THEIR WARNING CONFUSING AND DIFFICULT TO PARTICIPATE IN. WHILE DRIVING ON THE HIGHWAY THE VEHICLE BEGAN TO SHAKE AND BLACK SMOKE SPILLED OUT FROM THE HOOD.

NHTSA complaint #11397740 — an unverified report by a vehicle owner.

Atlanta, GA

ENGINE

I PURCHASED THIS VEHICLE ON JUNE 25 ,2020 AND ON AUGUST 19,2020 IT BROKE DOWN ON THE EXPRESSWAY WHILE I WAS TRANSFERRING FROM ONE HOSPITAL TO ANOTHER HOSPITAL WITH ME I'LL 3 YEAR OLD .I REPLACED THE BATTERY AND STARTER IT STILL WOULD NOT CRANK I SENT IT TO BUICK GMC IN MORROW AND THEY TOLD ME THAT THE MOTOR WAS COMPLETELY GONE. I PAID MY CAR NOTE UP UNTIL FEBRUARY 5,2021 AND I DON'T HAVE A VEHICLE BECAUSE IT NEEDS A NEW MOTOR.

NHTSA complaint #11384452 — an unverified report by a vehicle owner.

at 130,000 miles Sparta, MO

POWER TRAIN

THE TRANSMISSION SLIPS. WHEN YOU START THE VEHICLE IT SOMETIMES STARTS IN THE WRONG GEAR AND NEEDS TO BE SHUT OFF AN RESTARTED, OTHERWISE IT RUNS ON TOO MANY RPM. AT TIMES WHEN PUSHING ON THE GAS, AFTER A STOP AT A LIGHT, IT DOES NOT MOVE FOR A WHILE. WHEN IT DOES MOVE IT JERKS AND ABRUPTLY STARTS. THE RUNNING DAY HEAD LAMP OVERHEATS AND BURNS OUT THE LIGHT BULB, CAUSING IT TO EXPLODE.

NHTSA complaint #11361368 — an unverified report by a vehicle owner.

at 130,000 miles Sparta, MO

EXTERIOR LIGHTING

THE TRANSMISSION SLIPS. WHEN YOU START THE VEHICLE IT SOMETIMES STARTS IN THE WRONG GEAR AND NEEDS TO BE SHUT OFF AN RESTARTED, OTHERWISE IT RUNS ON TOO MANY RPM. AT TIMES WHEN PUSHING ON THE GAS, AFTER A STOP AT A LIGHT, IT DOES NOT MOVE FOR A WHILE. WHEN IT DOES MOVE IT JERKS AND ABRUPTLY STARTS. THE RUNNING DAY HEAD LAMP OVERHEATS AND BURNS OUT THE LIGHT BULB, CAUSING IT TO EXPLODE.

NHTSA complaint #11361368 — an unverified report by a vehicle owner.

at 165,000 miles Goshen, OH

AIR BAGS

VEHICLE WAS BACKED INTO A CONCRETE PORCH IN THE DRIVEWAY AT A LOW SPEED. SIDE AIRBAGS NEAR THE FRONT SEATS PARTIALLY DEPLOYED, SEPARATING THE PLASTIC AND RELEASING SMOKE/POWDER INTO VEHICLE WITHOUT DEPLOYING THE AIRBAG AND LOCKED THE SEAT BELTS SO TIGHTLY IT BROKE THE PLASTIC BASE OF THE SEAT BELTS.

NHTSA complaint #11352549 — an unverified report by a vehicle owner.

at 60,000 miles Oklahoma City, OK

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2010 GMC ACADIA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ADDITIONALLY, THE HEADLAMP CONNECTOR WERE REPLACED FOR OVERHEATING AND MELTING. THE VEHICLE WAS TAKEN TO A DEALER (BOB HOWARD BUICK GMC ADDRESS: 13300 BROADWAY EXT, OKLAHOMA CITY, OK 73114) THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE DIAGNOSIS WAS FAILED HEADLAMPS THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED HOWEVER OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. TP

NHTSA complaint #11348885 — an unverified report by a vehicle owner.

at 120,000 miles BAY City, WI

STEERING

POWER STTERING IS LOCKING UP. HAVE CHECKED THE FLUID ITS FULL. MAKES IT VERY HARD TO STEER WHEN YOU MAKE TURNS

NHTSA complaint #11342925 — an unverified report by a vehicle owner.